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Showing 1 through 3 of 3 results

60 Second Solutions Management

by Deborah S. Romaine Gary Mcclain Erik Sherman Eric Yaverbaum

With 60 practical, effective techniques that can be immediately applied to transform your management style, this essential guide covers all vital skills, including: * Understanding your role * Mastering daily tasks you should undertake * Getting heard and learning to listen * Setting goals and priorities * Becoming an inspiration * Tackling the tough stuff and troubleshooting

The Everything® Managing People Book

by Gary Mcclain Deborah S. Romaine

Completely updated and revised, The Everything Managing People Book, 2nd Edition arms you with all you need to create a winning team, including straightforward advice on hiring and firing, leadership, delegation, and effective feedback.

Managing Difficult People: A Survival Guide for Handling Any Employee

by Michael S. Dobson Marilyn Pincus Richard Mintzer John Riddle Gary R. Mcclain Deborah S. Romaine Bob Adams

As a manager, you're sandwiched between the pressure of senior executives and the demands of your own staff members. The last thing you need is an unruly employee whose chronic "negaholic" attitude upsets your office applecart and affects the morale of your entire staff. Managing Difficult People gives you the tools you need to cope with all kinds of difficult employees. From sneaky slackers to resident office tormentors, this handy guide cuts to the chase, helping you identify and deal with specific personality types such as: # The Bully # The Complainer or Whiner # The Procrastinator # The Know-It-All # The Silent Type # The Social Butterfly # The "No People Skills" Person # The Rookie # The Overly Sensitive Person # The Manipulator It's time to take charge of all the difficult situations that come your way. Follow these positive, proactive guidelines for targeting telltale behaviors, and put an end to office strife once and for all!

Showing 1 through 3 of 3 results

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