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Showing 1 through 25 of 25 results
Title Author Copyright Date
Added
Action
2012 Obama Campaign: Learning in the Field Jason Gray Leonard A. Schlesinger 2015 11/15/16
Case of the Complaining Customer (HBR Case Study and Commentary) Claus Moller Dan Finkelman Tony Goland Ron Zemke Leonard A. Schlesinger Dinah Nemeroff 1990 08/03/16
Choosing Strategies for Change John P. Kotter Leonard A. Schlesinger 2008 08/04/16
Euro Disney: The First 100 Days Leonard A. Schlesinger Gary W. Loveman Robert T. Anthony 1992 08/03/16
HealthCare.gov: The Crash and the Fix (A) Leonard A. Schlesinger Paras D. Bhayani 2015 11/15/16
HealthCare.gov: The Crash and the Fix (B) Leonard A. Schlesinger Paras D. Bhayani 2015 11/15/16
Just Start Paul B. Brown Leonard A. Schlesinger Charles F. Kiefer 2012 09/22/14
Oakland A's: Baseball's Great Transformation Leonard A. Schlesinger Mark Pelofsky 1990 08/02/16
Own Your Future Paul B. Brown Leonard A. Schlesinger Charles F. Kiefer 2014 06/25/14
People Express (A) Leonard A. Schlesinger Debra Whitestone 1983 08/02/16
PepsiCo: A View from the Corporate Office Leonard A. Schlesinger Lynda M. Applegate Dena Votroubek 1994 08/02/16
The Priceline Group: Booking a Place for the Future Anish Pathipati Leonard A. Schlesinger 2016 08/17/16
Putting the Service-Profit Chain to Work James L. Heskett Leonard A. Schlesinger W. Earl Sasser Jr. Gary W. Loveman Thomas O. Jones 2008 08/04/16
Service Profit Chain James L. Heskett W. Earl Sasser Leonard A. Schlesinger 1997 02/01/14
Taco Bell Corp. Leonard A. Schlesinger Roger Hallowell 1991 08/02/16
Taco Bell, Inc.--1983-94 Leonard A. Schlesinger Lynda M. Applegate David Delong 1998 08/02/16
Team Rubicon: Bridging the Gap from Startup to National Organization Leonard A. Schlesinger Dan Nidess 2015 08/02/16
Technotronics, Inc. Leonard A. Schlesinger 1980 08/02/16
Transformation at Ford Leonard A. Schlesinger Richard Tanner Pascale Susan P. Ehrlich Mark Pelofsky 1989 08/02/16
The Value Profit Chain James L. Heskett W. Earl Sasser Leonard A. Schlesinger 2003 12/31/11
West Point: The Cheating Incident (A) Leonard A. Schlesinger Lou Zambello 1981 08/02/16
West Point: The Cheating Incident (B) Leonard A. Schlesinger 1981 08/02/16
What Great Service Leaders Know and Do James L. Heskett Leonard A. Schlesinger W. Earl Sasser Jr. 2015 09/01/15
Willow Creek Community Church (A) Leonard A. Schlesinger James Mellado 1991 08/03/16
Xerox Corp.: Leadership Through Quality (A) Leonard A. Schlesinger Todd D. Jick Lori Ann Macisaac Amy B. Johnson 1989 08/03/16
Showing 1 through 25 of 25 results

Help

Select your format based upon: 1) how you want to read your book, and 2) compatibility with your reading tool. To learn more about using Bookshare with your device, visit the Help Center.

Here is an overview of the specialized formats that Bookshare offers its members with links that go to the Help Center for more information.

  • Bookshare Web Reader - a customized reading tool for Bookshare members offering all the features of DAISY with a single click of the "Read Now" link.
  • DAISY (Digital Accessible Information System) - a digital book file format. DAISY books from Bookshare are DAISY 3.0 text files that work with just about every type of access technology that reads text. Books that contain images will have the download option of ‘DAISY Text with Images’.
  • BRF (Braille Refreshable Format) - digital Braille for use with refreshable Braille devices and Braille embossers.
  • MP3 (Mpeg audio layer 3) - Provides audio only with no text. These books are created with a text-to-speech engine and spoken by Kendra, a high quality synthetic voice from Ivona. Any device that supports MP3 playback is compatible.
  • DAISY Audio - Similar to the Daisy 3.0 option above; however, this option uses MP3 files created with our text-to-speech engine that utilizes Ivonas Kendra voice. This format will work with Daisy Audio compatible players such as Victor Reader Stream and Read2Go.