You Need Service, and IT Needs Control: A Guide to Creating a Better Partnership with Your IT Department
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- Synopsis
- You say, "I need it now!" Your IT team replies, "Yes, but..." Your IT leaders want nothing more than to make their business counterparts happy so why does it never seem to be working in your favor? In order to resolve the seemingly irresolvable paradox between service and control, you must consider IT your partner, not your provider. Forming a new partnership with IT will ensure that you maximize your IT department's ability to realize value, serve the business, run efficiently, and secure the future. In this chapter, you will gain an understanding-in simple and jargon-free language-of what drives the enterprise's IT interests and how to work with IT to align your proposal to support not only your interests but also those of the enterprise. This chapter was originally published as Chapter 1 of 8 Things We Hate About IT: How to Move Beyond the Frustrations to Form a New Partnership with IT.
- Copyright:
- 2010
Book Details
- Book Quality:
- Publisher Quality
- Publisher:
- Harvard Business Publishing
- Date of Addition:
- 08/03/16
- Copyrighted By:
- HBS Press
- Adult content:
- No
- Language:
- English
- Has Image Descriptions:
- No
- Categories:
- Nonfiction, Business and Finance
- Submitted By:
- Bookshare Staff
- Usage Restrictions:
- This is a copyrighted book.