Caught Up in Emotions: How to Handle Fear, Anger, and Embarrassment in Difficult Conversations
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- Synopsis
- Difficult conversations stir up crucially disturbing emotions- particularly fear, anger, and embarrassment, which combine to trap us in what the author describes as individual signature emotional states. Our own signature states replay our emotional history, often to our detriment. We can break their grip by understanding our signature states and how they come into play in tough conversations.
- Copyright:
- 2008
Book Details
- Book Quality:
- Publisher Quality
- Publisher:
- Harvard Business Publishing
- Date of Addition:
- 08/02/16
- Copyrighted By:
- HBS Press
- Adult content:
- No
- Language:
- English
- Has Image Descriptions:
- No
- Categories:
- Nonfiction, Business and Finance
- Submitted By:
- Bookshare Staff
- Usage Restrictions:
- This is a copyrighted book.