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Praise for Twisted Triangle"This book will haunt you. It will move you to look at some of the harsh realities of life in a new way. A powerful story-and masterfully written."-Aphrodite Jonesbest-selling author, All She Wanted and Cruel Sacrifice"A harrowing tale of one woman's struggle to maintain a balance between being a mother, an FBI agent, and dealing with a corrupt husband also an FBI agent. A must-read."-Joseph D. Pistoneaka Donnie Brasco"Hitchcock wishes he'd dreamed it up. Capote wishes he'd written it. Rother's mesmerizing narrative chronicles a wife's heroic struggle against great odds to survive her psychopathic husband's elaborate scheme to make her murder the perfect crime. This spellbinding tale offers an added treat-it's true."-Marcus SternPulitzer Prize-winning journalist and author, The Wrong Stuff: The Extraordinary Saga of Randy "Duke" Cunningham, the Most Corrupt Congressman Ever Caught"This in-depth account brought back memories of a most bizarre case, proving once again that the truth can be stranger than fiction."-Paul B. EbertCommonwealth's attorney, County of Prince William, Virginia
Presenting invaluable advice from the world?s most famous computer security expert, this intensely readable collection features some of the most insightful and informative coverage of the strengths and weaknesses of computer security and the price people pay -- figuratively and literally -- when security fails. Discussing the issues surrounding things such as airplanes, passports, voting machines, ID cards, cameras, passwords, Internet banking, sporting events, computers, and castles, this book is a must-read for anyone who values security at any level -- business, technical, or personal.
Whether you're new to Active Directory (AD) or a savvy system administrator looking to brush up on your skills, Active Directory for Dummies, 2nd Edition will steer you in the right direction! Since its original release, Microsoft's implementation of the lightweight directory access protocol (LDAP) for the Windows Server line of networking software has become one of the most popular directory service products in the world. If you are involved with the design and support of Microsoft directory services and/or solutions, you really need this book!You'll understand the basics of AD and utilize its structures to simplify your life and secure your digital environment. You'll discover how to exert fine-grained control over groups, assets, security, permissions, and policies on a Windows network and efficiently configure, manage, and update the network. You'll find new and updated material on security improvements, significant user interface changes, and updates to the AD scripting engine, password policies, accidental object deletion protection, and more. You will learn how to:Navigate the functions and structures of ADUnderstand business and technical requirements and determine goalsBecome familiar with physical components like site links, network services, and site topologyManage and monitor new features, AD replication, and schema managementMaintain AD databasesAvoid common AD mistakes that can undermine network securityComplete with lists of the ten most important points about AD, and ten cool Web resources, and ten troubleshooting tips, Active Directory For Dummies, 2nd Edition is your one-stop guide to setting up, working with, and making the most of Active Directory.Note: CD-ROM/DVD and other supplementary materials are not included as part of eBook file.
Excited about the new Google phone? T-Mobile's G1 android phone is packed with possibilities, and T-Mobile G1 For Dummies will help you make the most of them.This fun and friendly guide shows you how to navigate the G1's android interface, make phone calls, view maps, manage contacts, browse the Web, and a whole lot more. Your T-Mobile G1 is so much more than a phone--it's also an administrative assistant, movie theater, jukebox, mobile office, and several more things all rolled into one device. With T-Mobile G1 For Dummies, you can:Find out all about the Android smartphone operating system and what it offersLearn your way around the G1's keyboard, buttons, and touch screenSee how your G1 connects to both Wi-Fi networks and T-Mobile's high-speed networkSurf the Web, download music and picture files, and tweak browser settingsSend and receive Gmail, get where you're going with Google Maps, and stay organized with Google CalendarTake photos, check out YouTube, and fill your phone with mediaManage your e-mail and choose which messages will be synced to your phoneShop the Android Market and discover more cool apps for your G1Don't waste a single cool feature of your T-Mobile G1! T-Mobile G1 For Dummies shows you how to use all the great Google functions, play (and even buy) music, browse the Web, add apps, and more.
Ning is a cool, free social networking platform, and you can learn how to use Ning quickly and easily with Ning For Dummies. If you have a cause to promote or a passion about a topic, here's how to explore existing networks and interact with others who share your obsession, as well as how to start one of your own.Begin by joining other networks and participating in groups. Then you'll find out how to create your own social network, develop your profile, customize your network's look and feel, set up privacy controls, oversee participation, and manage all the details.Investigate existing networks, see how to join private networks, and manage your profile for privacyAdd photos, videos, and music files to existing networksDiscover the comment wall, rate items from members, moderate comments on your blog, and respond to eventsStart a discussion, invite people to an event, or create a groupSet up your network, decide if it should be public or private, research the competition, and find your nicheChoose a good Web address and learn to monitor traffic with Google AnalyticsGive your main page character with custom widgets and personalized featuresNing is fun, easy, and free. Ning For Dummies shows you how to plan your network so it stands out from the crowd, manage interaction, include multimedia, and more!
The six core strategies to elevate any business-and how to implement them-made simpleWhat do the world's most successful companies and organization have in common? And what can you actually take away and use from their examples? Distilling the best fundamental business strategies, trusted advisor and strategist John Spence helps you take a hard look at your business and together develop specific plans and action steps that will allow you to dramatically improve the success of your company.Delivered in Spence's approachable and straightforward manner, Awesomely Simple reveals the six key strategies that create a foundation for achieving business excellence: Vivid Vision, Best People, A Performance-Oriented Culture, Robust Communication, A Sense of Urgency, and Extreme Customer Focus.Filled with case studies and clear action items, includes easy-to-follow guidelines for implementing the strategies in any organization no matter its mission or sizeAfter concisely breaking down each strategy, Spence gives specific examples, tips, tools, discussion questions and exercises for how to execute them successfullyA perfect resource for business leaders, Awesomely Simple will help you turn ideas into positive action and achieve lasting business success.
Quickly acquire the knowledge and skills you need to confidently administer, score, and interpret the MBTIIn order to use the Myers-Briggs Type Indicator (MBTI) appropriately and effectively, professionals need an authoritative source of advice and guidance on how to administer, score, and interpret this test. Written by Naomi Quenk--who coauthored the 1998 revision of the MBTI Manual and the MBTI Step II Manual--Essentials of Myers-Briggs Type Indicator Assessment, Second Edition is that source.Like all the volumes in the Essentials of Psychological Assessment series, this book is designed to help busy practitioners, and those in training, to quickly acquire the knowledge and skills they need to make optimal use of major psychological assessment instruments. Each concise chapter features numerous callout boxes highlighting key concepts, bulleted points, and extensive illustrative material, as well as test questions that help you gauge and reinforce your grasp of the information covered.Completely revised and up to date with discussion of new versions of the MBTI, such as MBTI Step II and MBTIComplete, Essentials of Myers-Briggs Type Indicator Assessment, Second Edition provides expert assessment of the instrument's relative strengths and weaknesses, valuable advice on its clinical applications, and several illuminating case reports.
A fresh perspective on what it takes to run a moneymaking small businessIf you're a small business owner, you probably started out with a great idea, an entrepreneurial dream, and the willingness to work as hard as you have to. You're up-and-running, your products and services are selling, and you are working as hard as you can. But where do you go from here? How do you get there? And how can you be sure your business will make you money now and for the long term?Found Money presents a new and powerful approach to small-business success. It helps you figure out, instantly, whether your business is on-track or flying off the rails (and how to correct it if it is flying off the rails). Not only does it help you understand how your business makes you money, but how to control that process as well. It offers accessible, easy-to-use tools and tactics to help you understand the links between what happens in your small business and the financial results you achieve so you can proactively create the financial results you want.Helps you maximize the money your small business makes by showing you where additional profit and cash flow is hiding right now in your businessSteve Wilkinghoff is an accountant and consultant who helps businesses reach their full, money-making potentialForeword by Michael Gerber, preeminent small business guruIf you own your own small business but don't know how to take control of the financial results it gives you, Found Money hands you the strategies, tactics and tools you need to take control, and direct and maximize the money-making process.
"A number of times over the years I have mentioned to Rabbi Steinsaltz that in his lectures, interviews, and writings, there are always such wonderful 'gems' embedded within the transcripts and essays, and I find myself repeating these 'gems' to people.'Perhaps not gems,' he responds. 'Maybe pebbles.'"--From the IntroductionInternationally acclaimed Rabbi Adin Steinsaltz is considered to be one of the most brilliant and influential rabbis of our time. He has been lauded by Time magazine as a "once-in-a-millennium scholar" and by Ted Koppel of Nightline as "one of the very few wise men that I've ever met."Arthur Kurzweil--himself a Jewish scholar, author, teacher, publisher, and a longtime disciple of Rabbi Steinsaltz--has gathered in one place a collection of "pebbles" of wisdom from Rabbi Steinsaltz. This wonderful book is filled with wisdom from more than thirty years of Rabbi Steinsaltz's lectures, writings, interviews, conversations, and reflections.Pebbles of Wisdom includes Rabbi Steinsaltz's thoughts on the big topics of life including the meaning of happiness, the search for the purpose of one's life, the point of suffering, discovering oneself, dangers along the spiritual path, the process of transforming oneself, and the challenges of faith.
Now updated - your guide to becoming an expert grill master!Are you gearing up to grill? This hands-on guide explains how to purchase, use, and maintain everything from charcoal and gas grills to smokers and rotisseries for your grill. You get the latest on the different types of grills and food prep and grilling techniques, as well as dozens of new and improved recipes that will stretch your skills and tantalize your taste buds! Get ready to grill - understand grilling lingo, choose the right grill for you, and start and safely maintain a grill-ready fire Add spice to your life - stock your griller's pantry with the latest herbs, rubs, flavored oils and marinades, including Asian and Mediterranean seasonings Grilling the oldies but goodies - from burgers and sausages to kebabs and ribs, make everyone's favorites taste fabulous Go beyond the BBQ basics - expand your grilling skills with tasty tips for grilling pork, beef, poultry, lamb, fish and shellfish, vegetables, pizza, and moreOpen the book and find: The difference between regular grilling and barbecuing Full-color photos of mouthwatering recipes Highlights of the latest and best grilling equipment Extended coverage on grill set-up and maintenance Expert advice on direct and indirect grilling Figures and charts featuring meat cuts and food prep techniques Must-know tips and tricks to master control over the grill Advice on using smokers and rotisseries
All the tools you need to start and run a profitable B&BDo you dream of owning a B&B? This friendly, practical guide shows you how to make your dream a reality, with expert advice on everything from writing a business plan and finding the right location to handling situations you will encounter as an innkeeper. You'll make your guests feel at home, keep your inn in tip-top shape, and ensure your long-term success! Understand B&B basics - get an overview of the business and see if you have the skills (and the desire!) to succeed Find a place to call home - choose the location, style, and size of your ideal B&B Transition from visitor to owner - create your business plan, secure financing, make an offer, and protect your investment Get ready for your guests - organize your recordkeeping, set room rates and policies, furnish your inn, and market your services Set the breakfast scene - decide the style of breakfast to offer, accommodate guests' needs and restrictions, create signature dishes, and serve refreshments and snacks Handle day-to-day operations - take reservations, make your guests feel welcome, hire employees, and maintain your inn Take your business to the next level - assess your success, expand your market, increase profit, and prevent burnoutOpen the book and find: How to transition an existing B&B or start from scratch The biggest problems new B&Bs encounter - and how to avoid them The best ways to furnish your inn Tips for saving time cleaning and preparing breakfast What you must know to design and update your Web site Tried-and-tested sample menus and recipes Ways to guarantee a return guest How to get extra help when you need it
Introduction to Occupational Health in Public Health PracticeBernard J. Healey and Kenneth T. WalkerIntroduction to Occupational Health in Public Health PracticeIntroduction to Occupational Health in Public Health Practice uses concepts of prevention, epidemiology, toxicology, disparities, preparedness, disease management, and health promotion to explain the underlying causes of occupational illness and injury and to provide a methodology to develop cost-effective programs that prevent injury and keep workers safe. Students, health educators, employers, and other health care professionals will find that this essential resource provides them with the necessary skills to develop, implement, and evaluate occupational health programs and forge important links between public health and worker safety.Praise for Introduction to Occupational Health in Public Health Practice"Successful evidence-based health promotion and disease prevention efforts recognize that health choices and outcomes of individuals and communities are profoundly affected by their respective social and physical environments. This book is a great tool to identify opportunities and strategies to integrate and leverage efforts for the individual, family, workplace, and broader community."-Robert S. Zimmerman, MPH, president of Public Health Matters LLC, former Secretary of Health, Pennsylvania"A timely and crucial book for all health care professionals."-Mahmoud H. Fahmy, PhD, Professor of Education, Emeritus, Wilkes University
In this provocative book, author, consultant, and church leadership developer Reggie McNeal debunks these and other old assumptions and provides an overall strategy to help church leaders move forward in an entirely different and much more effective way. In The Present Future, McNeal identifies the six most important realities that church leaders must address including: recapturing the spirit of Christianity and replacing "church growth" with a wider vision of kingdom growth; developing disciples instead of church members; fostering the rise of a new apostolic leadership; focusing on spiritual formation rather than church programs; and shifting from prediction and planning to preparation for the challenges of an uncertain world. McNeal contends that by changing the questions church leaders ask themselves about their congregations and their plans, they can frame the core issues and approach the future with new eyes, new purpose, and new ideas.Also available: The Present Future DVD Collection (978-0-7879-8673-5), Reggie McNeal's DVD presentation of the ideas and insights featured in his best-selling book.
How can you start a culture of feedback that improves your organization?Turn to page 27.Want to know the most important word to an auditor?Turn to page 65.Do you train people to interrupt you? Want to stop?Turn to page 106.What is the single biggest opportunity to improve your audit?Turn to page 172.Want to hear about the funnier side of auditing?Turn to the "You Know You Are an Auditor When..." Appendix on page 227.Praise for Auditing Leadership: The Professional and Leadership Skills You Need"From networking to e-mail, from team-building to selling yourself, Brian shows how to create a well-organized and effective working life. Although aimed at auditors, the countless ideas put forth in this book can be used by individuals in every field to grow and become more successful in their chosen careers. In fact, one particular assertion summed up the entire thesis for me: 'success is a mind-set, not a finish line.' Kush offers a multitude of unique and creative suggestions for establishing that mind-set."--Joe Hoyle, Associate Professor of Accounting, University of Richmond, and cofounder, www.CPAreviewforFREE.com"Auditing Leadership is a must-read for new graduates and a solid resource for seasoned professionals. Brian Kush has taken a wide range of best practice advice and distilled it into a fantastic handbook for the auditing profession."--Andrew Prather, CPA, Shareholder, Clark Nuber PS"Brian's book takes you beyond the technical skills of auditing to help you become both a professional and a leader. The scope of topics covered is impressive, from e-mail communications to accountability to planning your future. The book includes sound, actionable advice that will benefit auditors at all stages of their careers, from staff to partner."--Louise M. Peabody, CPA, Member, Watkins Meegan, LLC
Praise for Options Theory and Trading"I've had the pleasure of teaching with Ron Ianieri at numerous live seminars for traders and investors, and one thing is for sure-Ron knows options! Now Ron has created a thorough, easy-to-read guide that you can benefit from in many ways, whether you are experienced in options trading or just starting out. I believe you will find Options Theory and Trading like Ron himself . . . full of knowledge, entertaining, fast-paced, and a joy to be around."--Price Headley, CFA, CMT, founder of BigTrends.com"I've had the pleasure of knowing and working with Ron for many years now. When managing funds in our asset management company, Ron has always been our 'go-to guy' on anything options-related. I've also taught a number of seminars side by side with Ron over the years where I've always come home knowing more about options than when I left! The man is truly the 'pitbull' of derivatives."--Peter Reznicek, Chief Equity Strategist, www.ShadowTrader.net"What a pleasure to read Ron Ianieri's new book, Options Theory and Trading. As a market technician for the last thirty-three years I am always looking for technical moves in stocks, and I rely on Ron's expertise for the optimum options strategy needed for each specific move I perceive happening in the markets. Ron's 'in the pits' experience serves to correct the misinformation in much of the published material and classes currently available to the unsuspecting options trader."--David Steelsmith Elliott, Wallstreetteachers.com, World's #1 Market Timer, USIC"Ron's expertise in options is as high as there is and his experience is unparalleled. Ron not only knows the answer but can explain it in a '101' fashion that is simple enough for even a novice to understand. His book is written in the same fashion. Ron not only explains the 'how to's' but also the 'how and why' which other books just don't seem to do. As a day trader/swing trader by nature, I also appreciate Ron incorporating real chart examples for us directional traders. For these reasons, I would highly recommend Ron's book to anyone interested in using options."--Chris Rowe, The Trend Rider, www.tycoonresearch.com
This indispensable tool provides readers with complete coverage of the issues, methods, and art of valuing and pricing of early-stage technologies including backgrounds in the core concepts, sources of value, methods of valuation, equity realizations, and negotiation strategies.
Praise for Enterprise Supply Chain Management: Integrating Best-in-Class Processes"Enterprise Supply Chain Management: Integrating Best-in-Class Processes is a great primer on all things supply chain. This is a must-read for any IT, finance, business, or sales executive working for an organization where supply chain is a strategic discipline."--David Landau, Vice President, Manhattan Associates"This book provides a comprehensive mapping of supply chain processes and associated solution architecture. Its clarity and concise language makes it a definite read for anyone with a need to understand the bigger picture on supply chain management solutions and best practices. Equally suited for supply chain managers, IT managers, architects, and students looking forward to a career in supply chain management."--Yasser Alkazzaz, Senior Vice President of Supply Chain, Hatch Corporation (Canada)"Easily the best book for the practitioners who must understand the overall scope of supply chain functions, technology, and its impact on finance in an enterprise, without the need to get into the algorithms behind the supply chain solutions. The appendix on potential evolution of a green supply chain is thought-provoking for those pioneering carbon-aware supply chains."--Pervinder Joharformer, CTO and Executive Vice President, Manhattan Associates"Great book and especially relevant in these times when reducing expenses is vital given the current economic times. The book clearly explains how implementing the correct supply chain processes can help you to achieve your cost-reduction goals; and if you are someone whose job depends on achieving these goals, this is for you."--Henry Blum, Manager, Logistics Applications, Inc.Find out how your supply chain processes fit into your company's big picture--using best-in-class processesClearly written and foundational in approach, this book builds on fundamental concepts including:Why the heart of your supply chain is the flow of merchandiseThe wide scope of supply chain functions in your enterpriseClearly explained industry terms that demystify the jargonThe financial implications of supply chain managementThe ins and outs of demand and supply planning, transportation, and warehouse management, reverse logistics management, and collaborationEnterprise Supply Chain Management is filled with an abundance of examples that simplify and cover a wide scope of supply chain functions.
This nuts-and-bolts guide examines all aspects of an M&A due diligence--from coming to the decision to acquire a company, to who should be on the due diligence team, to the actual process and the final report and post-closing follow up. It advocates a focus on both risk mitigation and shareholder value creation, and emphasizes a holistic approach that spans from planning to post-acquisition integration. The tentative contents is: (1) Introduction; (2) Planning for value creation: growth strategy; (3) Engagement and pursuit; (4) Preparing for due diligence; (5) Validation of value: performing due diligence; (6) Assessment of due diligence results; (7) Optimizing value: post diligence negotiation; (8) Extracting value: post-transaction integration.
The Internet is amazing, but the risks you've heard about are real, too. You can avoid being a victim of online crime with the simple steps for staying safe online that you'll find in Using the Internet Safely For Seniors For Dummies.Here's the guide you need to steer safely through the hazards so you can shop, visit, invest, explore, pay bills, and do dozens of other things online -- more securely. Learn to protect yourself from online predators, create strong passwords, find reliable information, spot e-mail and phishing scams, and much more.Find out how to share photos and videos, chat with others, and participate in online discussions--securelySee how, with strong passwords and reasonable caution, online banking and bill-paying might be safer than the old wayLearn to install and set up a browser, use search engines effectively, and sidestep suspicious adsDiscover how personal information is collected and used by legitimate companies -- and by crooksBe able to spot risks, find out how online criminals think, and know what makes you vulnerableEnjoy social networking sites without putting yourself at riskSpot reputable healthcare sites and avoid medical ID theft and scamsThere's even a glossary of common computer terms and a guide to your rights when using the Internet. Using the Internet Safely For Seniors For Dummies helps you feel more secure by showing you how to protect yourself while enjoying the Web.
This practical guide reveals the nine major "fatigue factors" that can block the path to innovation success, along with solutions to energize innovation. Original advances in innovation practice and new case studies are applied to guide inventors, entrepreneurs, companies, universities, and even policy makers in conquering innovation fatigue. Cost-effective solutions include guidance on intellectual assets, dealing with disruptive innovation, and driving innovation using the "Horn of Innovation" and "Circuit of Innovation" models. A surprising view of DaVinci as an engine of open innovation is presented. Throughout the book, a unique aspect is exploring the journey of innovators, including corporate employees and entrepreneurs, at the often-overlooked personal level using the metaphor of immigrants in a strange land to identify barriers and solutions.
The new "baby feeding bible" from the award-wining author of Raising Baby GreenCalled the "Al Gore of Parenting" by Parenting Magazine, Dr. Alan Greene has written the follow up to his best-selling book and offers parents a definitive guide for making nutritionally-sound decisions for their children. Offers parents green choices for feeding children from when they are in the womb through toddler years.This unique guide includes advice on how to transform a baby's eating habits that will positively impact their health and development for the rest of their lives. Dr. Greene has included everything a parent needs to know about creating healthy, nutritious meals that help avoid childhood obesity, and prevent childhood disease. This must-have resourceShows how what a mother eats during pregnancy effects her baby's health and eating habits for years after birthProvides the definitive guide to "green" feeding for babies from pregnancy to toddlersFilled with practical tips and advice for selecting and preparing earth friendly meals for babiesShows the health benefits for babies who eat "green" with innate nutritional intelligenceThe crucial follow-up to the best-selling book Raising Baby GreenIn addition to working in his medical practice, Dr. Alan Greene makes regular appearances on the Today show and writes articles for the New York Times.
New tools have made it easier to create a podcast. The second edition of Podcasting For Dummies shows you how you can create and distribute your own online recordings using tools you already have. This edition also covers what you need to build a top-notch podcasting studio. Expert podcasters Tee Morris and Evo Terra are joined on this edition by a fellow podcasting guru, Chuck Tomasi, to walk you through recording, editing, posting, and promoting a podcast. Chapters cover: Choosing a topic that fits your expertise Writing an outline or script for your podcast Turning your existing computer into a desktop podcasting studio Picking the microphone, headphones, and audio editing software that best suit your needs Upgrading to pro-level podcasting equipment Conducting interviews and recording an interview subject who's not in the room with you Navigating the XML code you need to share your podcast Finding a place to host your podcast online Promoting your podcasts in the blogosphere, online discussion groups, and social networking sites Seeking out sponsors, advertising, and subscriptions to make your podcast pay Creating podcasts designed to promote a business
Heaven, Hell, and Other Ultimate Destinations A concise and often humor-filled guide to the afterlife-the interesting, unknown, unusual, apocalyptic, and the downright strange. Jason Boyett (Amarillo, TX) is a former copywriter and creative director in the advertising/marketing industry whose work regularly appears in publications like Relevant magazine, Christian Single, and TrueU. org. He has written for Salon. com, Paste, ChristianityToday. com, Ministries Today, and other national publications. He has been featured on international programs airing on the National Geographic Channel and the History Channel, including its recent broadcast of Mysteries of the Garden of Eden.
Praise for Google Speaks "It's not hard to see that Google is a phenomenal company. . . . At Geico, we pay these guys a whole lot of money for this and that key word. " -Warren Buffett "Google rocks. It raised my perceived IQ by about 20 points. " -Wes Boyd, President of Moveon. Org "Google is my rapid response research assistant. It's the Swiss Army knife of information retrieval. " -Lloyd Grove, columnist, Portfolio. com "Who's afraid of Google? Everyone. " -Wired magazine "Writers of the past had absinthe, whiskey or heroin. I have Google. " -Michael Chabon, author of The Amazing Adventures of Kavalier and Clay
This is the go-to book for anyone considering a year to re-charge, to follow a passion, to become immersed in another culture, or to find their love of learning again. It includes everything a student, parent, or guidance counselor would want to know about the gap year; including what a gap year is, what it is not, and why it can have a positive impact on a young life. * Readers can find out what college admissions deans think of the gap year, and how it is becoming an important part of the educational process at top tier universities. *Economically, the gap year can make a lot of sense in a recession, and this useful guide gives information on free programs, financial aid, and tax savings. *The book has a comprehensive guide to 200 of the world's best gap year programs. *Students will find self-quizzes and helpful criteria to help them decide whether to take a gap year, and if so what kind of program. This guide helps them evaluate their interests and plan and fund their gap year; whether it means spending a year on a sailing vessel, coaching sports and teaching in an impoverished area, or following a passion in the arts or academics.