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Profiles in Performance

by Howard Dresner

Too many organizations invest in performance management and business intelligence projects, without first establishing the needed conditions to ensure success. But the organizations that lay the groundwork for effective change first reap the benefits.In Profiles in Performance: Business Intelligence Journeys and the Road Map for Change, Howard Dresner (author of The Performance Management Revolution) worked with several extraordinary organizations to understand their thriving "performance-directed culture." In doing so, he developed a unique maturity model-which served as both a filter to select candidates and as a lens to examine accomplishments. Interviews with people from all sides of the organization: business users, finance, senior management and the IT departmentProvides a complete picture of their progress from inception to current stateThe models, analyses and real world accounts from these cases will be an invaluable resource to any organization hoping to improve or initiate their own performance-directed culture.

Network Security Bible

by Eric Cole

The comprehensive A-to-Z guide on network security, fully revised and updatedNetwork security is constantly evolving, and this comprehensive guide has been thoroughly updated to cover the newest developments. If you are responsible for network security, this is the reference you need at your side.Covering new techniques, technology, and methods for approaching security, it also examines new trends and best practices being used by many organizations. The revised Network Security Bible complements the Cisco Academy course instruction in networking security.Covers all core areas of network security and how they interrelateFully revised to address new techniques, technology, and methods for securing an enterprise worldwideExamines new trends and best practices in use by organizations to secure their enterprisesFeatures additional chapters on areas related to data protection/correlation and forensicsIncludes cutting-edge topics such as integrated cybersecurity and sections on Security Landscape, with chapters on validating security, data protection, forensics, and attacks and threatsIf you need to get up to date or stay current on network security, Network Security Bible, 2nd Edition covers everything you need to know.

Practicing Our Faith

by Dorothy C. Bass

An updated edition of the down-to-earth resource that offers twelve practices to make Christian faith a way of lifeMany Christians are looking for ways to deepen their relationship with God by practicing their faith in everyday life. This best-selling guide helps take belief out of the realm of theory and shows how to live it out in a series of twelve central practices such as hospitality, forgiveness, healing, testimony, and keeping Sabbath. Designed to work across a wide range of Christian laypeople, leaders, denominations, and study groups, this is the second edition of the book that Theology called "... a stimulating contribution to the work of making explicit the connection between what Christians do and what they believe."Contains information on the practices discussed in the book and shows how they relate to and intersect with prayer, worship, and Bible studyOffers a guide for conversation, learning, and growth at the back of the bookThis updated and expanded new edition includes a new introduction and two additional chapters that describes new insights into and experiences with the "practicing our faith" approach The book includes a variety of prominent contributors, who draw on their rich shared experience as believers, theologians, ethicists, and educators.

Twelve Keys to an Effective Church

by Kennon L. Callahan

A thoroughly revised and updated edition of one of the most trusted and authoritative strategic resources for church leadersIn this second edition of his groundbreaking book, Kennon Callahan identifies the twelve essential qualities of successful, growing churches and offers all congregations a way to unlock their potential for effective ministry. The Twelve Keys program balances practical planning with theological understanding to help churches function more effectively as they seek to grow and better serve their members.Shows church leaders how to claim and expand upon their church's strengths and become a mission growth congregation Explores each of the twelve keys in depth, from mission to visitation to worship to relationships to programs to details of facilities maintenance Based on a time-tested approach that has been used by hundreds of thousands of churchesNow incorporates the planning guide (previously a separate publication) The book includes solid, practical guidelines and tools to help any church become a strong, healthy congregation.

Rewire Your Brain

by John B. Arden

How to rewire your brain to improve virtually every aspect of your life-based on the latest research in neuroscience and psychology on neuroplasticity and evidence-based practicesNot long ago, it was thought that the brain you were born with was the brain you would die with, and that the brain cells you had at birth were the most you would ever possess. Your brain was thought to be "hardwired" to function in predetermined ways. It turns out that's not true. Your brain is not hardwired, it's "softwired" by experience. This book shows you how you can rewire parts of the brain to feel more positive about your life, remain calm during stressful times, and improve your social relationships. Written by a leader in the field of Brain-Based Therapy, it teaches you how to activate the parts of your brain that have been underactivated and calm down those areas that have been hyperactivated so that you feel positive about your life and remain calm during stressful times. You will also learn to improve your memory, boost your mood, have better relationships, and get a good night sleep.Reveals how cutting-edge developments in neuroscience, and evidence-based practices can be used to improve your everyday lifeOther titles by Dr. Arden include: Brain-Based Therapy-Adult, Brain-Based Therapy-Child, Improving Your Memory For Dummies and Heal Your Anxiety WorkbookDr. Arden is a leader in integrating the new developments in neuroscience with psychotherapy and Director of Training in Mental Health for Kaiser Permanente for the Northern California RegionExplaining exciting new developments in neuroscience and their applications to daily living, Rewire Your Brain will guide you through the process of changing your brain so you can change your life and be free of self-imposed limitations.

Program Management for Improved Business Results

by Russ Martinelli James M. Waddell Dragan Z. Milosevic

The need for information on program management is more critical now than ever before. PMIs development of a new standard on program management is driving even greater interest. At the same time, there are few books covering the subject, which provide practical answers, benchmarks, and case studies, however, this book fills the gap. The authors focus on both the macro level of integrating projects and portfolios into the business strategy and the micro level of managing a single program. It contains 6 issue-oriented cases weaved throughout the text, and an additional 5 comprehensive cases in the appendix. The result is a blueprint for the successful implementation of program management.

Rome and Environs

by Filippo Coarelli

This superb guide brings the work of Filippo Coarelli, one of the most widely published and well-known scholars of Roman topography, archeology and art, to a broad English-language audience. Conveniently organized by walking tours and illustrated throughout with clear maps, drawings, and plans, Rome and Environs: An Archaeological Guide covers all of the major, and an unparalleled number of minor, ancient sites in the city, and, unlike most other guides of Rome, includes major and many minor sites within easy reach of the city, such as Ostia Antica, Palestrina, Tivoli, and the many areas of interest along the ancient Roman roads. An essential resource for tourists interested in a deeper understanding of Rome's classical remains, it is also the ideal book for students and scholars approaching the ancient history of one of the world's most fascinating cities. * Covers all the major sites including the Capitoline, the Roman Forum, the Imperial Fora, the Palatine Hill, the Valley of the Colosseum, the Esquiline, the Caelian, the Quirinal, and the Campus Martius. * Discusses important clusters of sites-one on the area surrounding Circus Maximus and the other in the vicinity of the Trastevere, including the Aventine and the Vatican. * Covers the history and development of the city walls and aqueducts. * Follows major highways leading outside of the city to important and fascinating sites in the periphery of Rome. * Features 189 maps, drawings, and diagrams, and an appendix on building materials and techniques. * Includes an updated and expanded bibliography for students and scholars of Ancient Rome.

Love Leadership

by John Hope Bryant

A dynamic young leader shows how leading with love and respect creates success in business and lifeWritten by the founder of Operation HOPE and advisor to the past two U.S. presidents, this groundbreaking book makes the case that the best way to get ahead is to figure out what you have to give to a world seemingly obsessed with the question: What do I get? Aimed at a new generation of leaders and extremely relevant for today's economic climate, Love Leadership outlines Bryant's five laws of love-based leadership-Loss Creates Leaders (there can be no strength without legitimate suffering), Fear Fails (only respect and love leads to success), Love Makes Money (love is at the core of true wealth), Vulnerability is Power (when you open up to people they open up to you), and Giving is Getting (the more you offer to others, the more they will give back to you).One of today's most influential leaders, Bryant has appeared on Oprah and in articles in the LA Times, NY Times, and the Wall Street JournalBryant's bold approach to leadership is well-suited for today's tough economic environment and a world gripped by fear and uncertaintyOutlines the innovative five laws of love-based leadershipLove Leadership is that unique and powerful book that bridges the gap between solid business advice and pure inspiration.

Liberating Learning

by Terry M. Moe John E. Chubb

Praise for Liberating Learning"Moe and Chubb have delivered a truly stunning book, rich with the prospect of how technology is already revolutionizing learning in communities from Midland, Pennsylvania to Gurgaon, India. At the same time, this is a sobering telling of the realpolitik of education, a battle in which the status quo is well defended. But most of all, this book is a call to action, a call to unleash the power of technological innovation to create an education system worthy of our aspirations and our childrens' dreams." -Ted Mitchell, CEO of the New Schools Venture Fund"As long as we continue to educate students without regard for the way the real world works, we will continue to limit their choices. In Liberating Learning, Terry Moe and John Chubb push us to ask the questions we should be asking, to have the hard conversations about how far technology can go to advance student achievement in this country." -Michelle Rhee, Chancellor of Education for the Washington, D.C. schools"A brilliant analysis of how technology is destined to transform America's schools for the better: not simply by generating new ways of learning, but also-and surprisingly-by unleashing forces that weaken its political opponents and open up the political process to educational change. A provocative, entirely novel vision of the future of American education." -Rick Hanushek, the Paul and Jean Hanna Senior Fellow at the Hoover Institution, Stanford University "Terry Moe and John Chubb, two long-time, astute observers of educational reform, see technology as the way to reverse decades of failed efforts. Technology will facilitate significantly more individualized student learning-and perhaps most importantly, technology will make it harder and harder for the entrenched adult interests to block the reforms that are right for our kids. This is a provocative, informative and, ultimately, optimistic read, something we badly need in public education." -Joel Klein, Chancellor of the New York City schools

Wiley Practitioner's Guide to GAAS 2010

by Steven M. Bragg

Your clearest, easiest-to-use guide to understanding GAAS 2010 on the market-fully updated!This latest resource to understanding GAAS addresses the toughest part of your job-identifying, interpreting, and applying the many audit, attest, review, and compilation standards relevant to a particular engagement.Wiley Practitioner's Guide to GAAS 2010 offers youA brief identification of each SAS, SSAE, and SSARS, with its effective date and tips on when to apply itA convenient and comprehensive glossary of official definitions, which are usually scattered throughout a standardBehind-the-scenes explanations of the reasons for each pronouncement and brief explanations of the basic ideas of the sectionConcise listing and descriptions of each standard's specific mandatesEasy-to-read capsule summary of interpretations, plus selected AICPA practice alerts and advisoriesHelpful techniques for remaining compliant with each standardExamples and illustrations for testing internal controlsThe only GAAS reference organized according to your actual use of the Statements on Auditing Standards (SASs), Wiley Practitioner's Guide to GAAS 2010 presents each statement individually, explaining how the standards are related and offering you guidance on the entire engagement process in the form of practice notes, checklists, questionnaires, and real-world examples that illustrate how the fundamental requirements of each section are applied.

Learning in 3D

by Tony O'Driscoll Karl M. Kapp

This book offers an ideal resource for those responsible for teaching the next generation of learning on the Internet. It describes how learning needs to be adapted to 3D environments and includes the tools learning and development professionals will need in order to advance 3D learning within their organizations. The author also describes how the merger of learning and work will shape future 3D environments. As 3D worlds allow workers to create and collaborate, soon those virtual creations can have serious impact on physical production of goods.

The Loudest Duck

by Laura A. Liswood

Written in an accessible style, The Loudest Duck is a business fable that offers an alternate view of a multicultural workplace through the use of practical stories and cultural anecdotes. For instance, the Chinese teach their children, "The loudest duck gets shot," a viewpoint that gets carried into adulthood, while many Americans are taught, "The squeaky wheel gets the grease." As a result, you find two distinct ways of doing business, neither one being necessarily the right or better way. By understanding others' viewpoint, you can understand how better to work with them.

Budget Weddings For Dummies

by Meg Schneider

Don't let 'white blindness' drive you into debt! Make your wedding everything you want it to be on the budget you determine.Are you planning a wedding, but worried about how much money you'll have to spend? In today's tough economic times, planning a budget wedding is more important than ever. This fun, money-saving guide is packed with tips for planning the wedding of your dreams without breaking your bank account!Inside you'll find tons of tips and advice for planning a budget-friendly celebration while still remaining true to your personality, values, and tastes. You'll see how to make and keep your wedding budget; select the most economical time to get married; scope out wedding locations that fit the bill; and incorporate everything from economical to green ideas that emphasize style and elegance. Plus, you get tips and pointers for negotiating with vendors and avoiding hidden expenses and add-ons.Hands-on information for planning a stylish wedding while sticking to your budgetHow to get deals on gowns, tuxes, cakes, invitations, photography, food, and moreUse your creativity (and friends and family) to save money on decorations, food, favors, and wedding attireCut corners where no one will noticeSet your own priorities for your big dayMake your celebration uniqueYou don't have to settle for less on your wedding day. Author, Meg Schneider is an award-winning journalist who planned her own wedding for less than $5,000 Budget Weddings For Dummies is the only guide you need to save yourself money, time, and stress while you plan a beautiful, memorable ceremony!

Creative Shutter Speed

by Derek Doeffinger

A unique guide to creative shutter speed techniques, illustrated with striking full-color examplesAlong with available light and aperture, shutter speed is one of the variables that determine exposure-the amount of light that reaches the camera's sensor. Set on automatic modes, cameras typically attempt to reduce or eliminate blur in a picture. But by manipulating shutter speed creatively, photographers can achieve a range of striking motion blur or stop-action effects. Using an array of inspiring photographs depicting people, wildlife, and landscapes, Creative Power of Shutter Speed explains how to "read" the light and movement in a potential photograph and identify the best shutter speed for the desired effect.

Windows 7 For Dummies Quick Reference

by Greg Harvey

This handy reference covers all the must-know elements of Windows 7The much-anticipated Windows 7 operating system brings lots of new elements to Windows, and you may have lots of questions. You'll find the answers quickly and easily in Windows 7 For Dummies Quick Reference - a concise, convenient reference you can keep by your PC.Windows 7 For Dummies Quick Reference covers all the information you need most often: tips on navigating the new desktop, launching programs, working with files and folders, getting online and managing e-mail, using special features, and much more. It provides quick, easy-to-find answers that can save you time and hassle every day.Small size is designed to keep must-have information conveniently at handCovers all the new features of Windows 7Gives concise information on navigating the desktop, launching programs, adding and deleting programs, and creating, copying, and deleting files and foldersShows how to create shortcuts, connect to the Internet, search the Web, add favorites, and send and receive e-mailAlso covers printing as well as how to use Windows Movie Maker and Windows Media PlayerYou'll find what you need to know quickly in Windows 7 For Dummies Quick Reference, so you can get on with enjoying all you can do with Windows 7.

Transformative Classroom Management

by John Shindler

The natural condition of any classroom is harmonious, satisfying, and productive, so why do so many teachers struggle with problems of apathy, hostility, anxiety, inefficiency, and resistance?In this groundbreaking book, education expert John Shindler presents a powerful model, Transformative Classroom Management (TCM), that can be implemented by any teacher to restore the natural positive feelings in his or her classroom-the love of learning, collaboration, inspiration, and giving-and create a productive learning environment in which all students can achieve.Unlike other classroom management systems that view problems as something to be "handled," TCM offers suggestions for creating optimal conditions for learning, performance, motivation, and growth. This practical book shows teachers how to abandon ineffective short-term gimmicks, bribes, and punishments and adopt the proven management practices and new habits of mind that will transform their classrooms.Praise for Transformative Classroom Management"Transformative Classroom Management is a practical resource that explains the how and why of classroom management for novice and veteran teachers. Dr. Shindler recognizes the importance of preserving the teacher's sanity while ensuring the student's development of a personal sense of responsibility and a positive self-esteem."-Eileen Matus, principal, South Toms River Elementary School, New Jersey"I have read many other management books by other authors, but Transformative Classroom Management has been the best so far at demystifying the invisible forces in the classroom."-Will McElroy, 4th grade teacher, Los Angeles United School District "This book was an invaluable tool for me during my student teaching. It served as a reference book that I found myself continually drawn to while struggling to find ways to effectively manage 29 first graders. The ideas, concepts and suggestions in the book were so innovative and helpful that even my Master Teacher found herself implementing some of the ideas! A must have for all student teachers!"-Carol Gillon, student teacher, Seattle University"Insightful and thoroughly researched, Transformative Classroom Management is an invaluable tool to help teachers, newbies and veterans alike, develop fully functional and engaged learning communities."-Lisa Gamache Rodriguez, teacher, Los Angeles Unified School District

Getting Started in Security Analysis

by Klein Peter J. Iammartino Brian R.

An updated look at security analysis and how to use it during tough financial times Due to the current economic climate, individual investors are starting to take much more time and effort to really understand their investments. They've been investing on their own in record numbers, but many have no idea how to handle the current financial crisis. This accessible guide shows you how to take control of your investment decisions by mastering security analysis. This fully updated Second Edition of Getting Started in Security Analysis covers everything you need to fully grasp the fundamentals of security analysis. It focuses on the practical mechanics of such vital topics as fundamental analysis, security valuation, portfolio management, real estate analysis, and fixed income analysis. Easy-to-follow instructions and case studies put the tools of this trade in perspective and show you how to incorporate them into your portfolio Along with dozens of examples, you'll find special quiz sections that test your skills Focuses on key security analysis topics such as deciphering financial statements, fixed-income analysis, fundamental analysis, and security valuation If you want to make better investment decisions, then look no further than the Second Edition of Getting Started in Security Analysis.

Broke

by John Mumford

What principled business leaders can do to solve America's current financial crisisBroke is a startling wake-up call for America and an honest accounting of what our future holds if we don't take charge and change our country for the better. If the business of America is business, then it's up to our business leaders to solve the mess we're in. Broke offers practical, nonpolitical, and nonpartisan solutions that every business leader can implement today for a better tomorrow.Whether you operate a giant corporation or a local small business, you'll find practical steps to limit future risks, strengthen every business, stabilize the current economy, and help turn the country around. Author John Mumford has spent decades helping business leaders turn around failing companies. Now, he helps them to turn around a failing country.Presents bold initiatives and concrete steps every business leader can use to create a better future-for their businesses and for the countryIncludes practical, actionable steps for every business leader who wants to build for the future, while preserving the best of his or her existing enterprise.Shows how business leaders can contribute to the solutions for our problems concerning public debt, the environment, and international relationsOffers a turnaround plan for the country ideal for use by the U.S. Chamber of Commerce, small business organizations, non-profits and others as the centerpiece of a 2010 campaign for America's turnaroundEndorsed by current and former CEO's, top business school leaders, former governors and senators, and leading journalistsDesperate times call for creative, effective measures, not desperation. If you're a business leader, here's how you can do your part.

Guerrilla Marketing Goes Green

by Levinson Jay Conrad Shel Horowitz

These Two Masters of Marketing Want to Pass Their Most Powerful Success Strategies on to You! Learn to: Slash marketing costs and boost profits by making your business as green and ethical as possible Easily turn your customers, suppliers, and even competitors into your unofficial sales force Understand how to turn business acquaintances into powerful joint-venture partners Cut your advertising budget and build revenues using social media, traditional media, and the power of your own brain-even get paid to do your marketing Harness the Magic Triangle and the Abundance Principle to skyrocket to success Find all this and much more within the covers of Guerrilla Marketing Goes Green-your road map to thrive and prosper as a green, ethical business in tough times and good times. "A playbook for companies that want to succeed in a world where integrity and transparency trump slick slogans. This is a gem that should be required reading-not just for so-called green marketers, but for any marketer who wants to succeed in today's economy, and tomorrow's. " - Joel Makower, Executive Editor, GreenBiz. com, and author, Strategies for the Green Economy "Very wise words from very wise men. Shel and Jay are seasoned marketing pros who not only talk the talk, but walk the walk . . . Follow the advice of Guerrilla Marketing Goes Green. Your current customers, your new customers, and your bank account will be richer for it. " -Bob Burg, author, Endless Referrals, and coauthor, The Go-Giver

The Power of Memoir

by Linda Myers

A groundbreaking work for healing long-term emotional problemsThe Power of Memoir is a pioneering how-to book that provides a new step-by-step program to use memoir writing as a therapeutic process. By going through these steps you'll learn how to choose the significant milestones and turning points that make up a coherent story leading to a life-changing epiphany. Help uncover the secret stories that are the keys to healing Explore the dynamics and roles of dysfunctional families Heal old wounds, creating a better present and brighter futureUsing many examples from her students and clients, the author shows how creative, well-planned, and carefully researched memoir writing can offer a process for sorting out the truth from lies and family myths.

Business Valuation and Bankruptcy

by Grant Stein Ian Ratner

An essential guide to business valuation and bankruptcy Business Valuation and Bankruptcy helps you-whether you are an accountant dealing with a troubled company, a lender, an investor, a bankruptcy and restructuring lawyer/financial advisor, or a private equity player-to focus on solving everyday and case determinative disputes when creditors, lenders, and debtors have differing views of value. Introducing valuation issues early on in the restructuring/bankruptcy process so you can plan accordingly, this book offers Many real life case examples, case descriptions, and tables to demonstrate the applicable sections of the Bankruptcy Laws A review of the methods, applications, pros and cons of restructuring with the basic tools to understanding it A description of the life cycle of a troubled company and the various stages of a restructuring An analysis of the valuation issues that confront practitioners in the real world of application of the law Business Valuation and Bankruptcy is written in terms that are common to bankruptcy professionals and is essential, timely reading for players in the bankruptcy and restructuring environment.

Effective Grant Writing and Program Evaluation for Human Service Professionals

by Schmidt Anna Marie Terao Kenneth L. Yuen Francis K. O.

A state-of-the-art guide for developing grants witha strong emphasis on using program outcome measurement to underscore need and accountability Based on the authors' many years of experience in the public and nonprofit sectors, Effective Grant Writing and Program Evaluation for Human Service Professionals integrates the topics of grant proposal writing and program evaluation, offering grant seekers the practical guidance they need to develop quality proposals, obtain funding, and demonstrate service results and accountability. The authors clearly and succinctly illustrate and describe each stage of the grant writing and evaluation process. Problems or issues that arise frequently are highlighted and followed by specific advice. In addition, numerous real-world examples and exercises are included throughout the book to give readers the opportunity for reflection and practice. This timely reference incorporates a strengths perspective, providing: An inside look at the grant writing and evaluation processes, with insights from experienced grant writers, agency administrators, foundation program managers, and grant reviewers Specific examples of successful grant proposals and evaluation plans and instruments serving as models for learning and practice Field-tested individual and group exercises that facilitate the development of grant writing and evaluation skills Discussion of electronic technology in grant writing and evaluation, including writing and submitting grant proposals online, and identifying funding sources This grant writing and program evaluation guide follows a needs-driven, evidence-based, result-oriented, and client-centered perspective. Its authoritative discussion equips human service professionals to effectively develop grants with a strong emphasis on measuring program outcomes.

Fund of Funds Investing

by Richard S. Strachman Daniel A. Bookbinder

Valuable guidance on fund of funds investing While capital markets have become more complex, investors are still looking to increase portfolio performance without increasing risk. Fund of funds investing is one such avenue to pursue. This practical guide provides you with the tools needed to understand and evaluate your investments in this often opaque area of finance. In Fund of Funds Investing, hedge fund expert Daniel Strachman and fund of funds manager Richard Bookbinder offer valuable insights into this world through an industry overview and review of essential issues including due diligence, risk and portfolio management, and multi-strategy funds. Outlines strategies that will help you invest directly in a wide range of hedge funds Other titles by Strachman: The Fundamentals of Hedge Fund Management, Essential Stock Picking Strategies, The Long and Short of Hedge Funds, Julian Robertson, and Getting Started in Hedge Funds, Second Edition Based on extensive interviews by the authors as well as their experiences in this field Funds of Funds Investing is an important guide to one of the most misunderstood areas of modern finance.

Beyond Dealmaking

by Melanie Billings-Yun

Praise for Beyond Dealmaking"Every potential rainmaker and savvy competitor needs Melanie Billings-Yun's GRASP method for negotiation. You'll never have to search for leads again. I highly recommend this book."-Jeffrey J. Fox, author, How to Be a Rainmaker, Rain, and How to Be a Fierce Competitor"Stepping back from the details of the deal, Beyond Dealmaking focuses on the bigger picture-engaging people to work together in an authentic way to resolve issues. Dr. Billings-Yun's accessible approach offers negotiators more than merely how to 'get to yes' but, more importantly, how to stay there."-Carol Frohlinger, coauthor, Her Place at the Table: A Woman's Guide to Negotiating Five Key Challenges to Leadership Success, and co-founder of Negotiating Women, Inc."The concepts advocated in Beyond Dealmaking are spot on, particularly for global negotiations and joint ventures such as ones I routinely dealt with in mergers and acquisitions. Attention to productive relationships is one element that consistently crosses cultures and geographies. Dr. Billings-Yun captures the essence of a complicated topic concisely, with concrete examples that bring it to life and a conversational tone that makes it a leisurely read."-Jacqui Winship, director, Corporate Strategy and Business Development, Whirlpool Corporation"Melanie Billings-Yun has produced an innovative, refreshing approach to negotiation based on her years of practical experience around the world. She treats negotiation as an on-going process that forms the core of a successful relationship, not as merely a free-standing transaction. Beyond Dealmaking takes us beyond 'yes' to build the sort of trust that ensures success."-Stephen Bosworth, dean, The Fletcher School of Law and Diplomacy, Tufts University"Finally, a clear-eyed how-to book that understands that negotiation is not just about terms, but about people. Beyond Dealmaking shows us how to make lasting agreements based on understanding, fairness, and respect. Filled with fascinating stories of negotiations of every type, this is a book that everyone can learn from to improve their work and their lives-and maybe even ease the burden on our overloaded courts."-Betty Roberts, arbitrator, mediator, and former Oregon Supreme Court Justice "I am delighted to see a considered and sustainable approach to negotiation that understands that actions, words, and fairness have an impact that continues far beyond the signing of a deal."-Edward C. Prescott, Ph.D., professor, and winner of the Nobel Prize for Economics

Enterprise Risk Management

by John Fraser Betty Simkins

Essential insights on the various aspects of enterprise risk management If you want to understand enterprise risk management from some of the leading academics and practitioners of this exciting new methodology, Enterprise Risk Management is the book for you. Through in-depth insights into what practitioners of this evolving business practice are actually doing as well as anticipating what needs to be taught on the topic, John Fraser and Betty Simkins have sought out the leading experts in this field to clearly explain what enterprise risk management is and how you can teach, learn, and implement these leading practices within the context of your business activities. In this book, the authors take a broad view of ERM, or what is called a holistic approach to ERM. Enterprise Risk Management introduces you to the wide range of concepts and techniques for managing risk in a holistic way that correctly identifies risks and prioritizes the appropriate responses. This invaluable guide offers a broad overview of the different types of techniques: the role of the board, risk tolerances, risk profiles, risk workshops, and allocation of resources, while focusing on the principles that determine business success. This comprehensive resource also provides a thorough introduction to enterprise risk management as it relates to credit, market, and operational risk, as well as the evolving requirements of the rating agencies and their importance to the overall risk management in a corporate setting. Filled with helpful tables and charts, Enterprise Risk Management offers a wealth of knowledge on the drivers, the techniques, the benefits, as well as the pitfalls to avoid, in successfully implementing enterprise risk management. Discusses the history of risk management and more recently developed enterprise risk management practices and how you can prudently implement these techniques within the context of your underlying business activities Provides coverage of topics such as the role of the chief risk officer, the use of anonymous voting technology, and risk indicators and their role in risk management Explores the culture and practices of enterprise risk management without getting bogged down by the mathematics surrounding the more conventional approaches to financial risk management This informative guide will help you unlock the incredible potential of enterprise risk management, which has been described as a proxy for good management.

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