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One Night at the Call Center

by Chetan Bhagat

Press 1 for technical support. Press 2 for broken hearts.Press 3 if your life has totally crashed. . . . Six friends work nights at a call center in India, providing technical support for a major U.S. appliance corporation. Skilled in patience-and accent management-they help American consumers keep their lives running. Yet behind the headsets, everybody's heart is on the line. Shyam (Sam to his callers) has lost his self-confidence after being dumped by the girl who just so happens to be sitting next to him. Priyanka's domineering mother has arranged for her daughter's upscale marriage to an Indian man in Seattle. Esha longs to be a model but discovers it's a horizontal romp to the runway. Lost, dissatisfied Vroom has high ideals, but compromises them by talking on the phone to idiots each night. Traditional Radhika has just found out that her husband is sleeping with his secretary. And Military Uncle (nobody knows his real name) sits alone working the online chat. They all try to make it through their shifts-and maintain their sanity-under the eagle eye of a boss whose ego rivals his incompetence. But tonight is no ordinary night. Tonight is Thanksgiving in America: Appliances are going haywire, and the phones are ringing off their hooks. Then one call, from one very special caller, changes everything.Chetan Bhagat's delicious romantic comedy takes us inside the world of the international call center, where cultural cross-wires come together with perfect pathos, hilarity, and spice.From the Trade Paperback edition.

3 AM Epiphany: Uncommon Writing Exercises that Transform Your Fiction

by Brian Kiteley

Discover Just How Good Your Writing Can Be If you write, you know what it's like. Insight and creativity - the desire to push the boundaries of your writing - strike when you least expect it. And you're often in no position to act: in the shower, driving the kids to school...in the middle of the night. The 3 A.M. Epiphany offers more than 200 intriguing writing exercises designed to help you think, write, and revise like never before - without having to wait for creative inspiration. Brian Kiteley, noted author and director of the University of Denver's creative writing program, has crafted and refined these exercises through 15 years of teaching experience. You'll learn how to: Transform staid and stale writing patterns into exciting experiments in fiction Shed the anxieties that keep you from reaching your full potential as a writer Craft unique ideas by combining personal experience with unrestricted imagination Examine and overcome all of your fiction writing concerns, from getting started to writer's block Open the book, select an exercise, and give it a try. It's just what you need to craft refreshing new fiction, discover bold new insights, and explore what it means to be a writer. It's never too early to start--not even 3 A.M.

Mr. Chickee's Messy Mission

by Christopher Paul Curtis

Steven and his best friend Russell are back!When Russell's dog, Rodney Rodent, jumps into a mural to chase a demonic-looking gnome and disappears, the Flint Future Detectives are on the case. With the secret password (Bow-wow-wow yippee yo yippee yay!) Steven, Richelle, and Russell enter the mural too, only to find the mysterious Mr. Chickee on the other side. To find a way out, the detectives must complete a mission--finding Rodney Rodent. And that means they're in some wild adventure!As Steven says, "I second that emotion."From the Hardcover edition.

The Husband Test

by Betina Krahn

She devised her own standards for the perfect man. Now, can she resist him?Betina Krahn, the New York Times bestselling author of Sweet Talking Man and The Soft Touch, is at her most charming and witty in this enchanting tale of unlikely love.She vowed never to be married....Sister Eloise was perhaps the most well intentioned novice at the Convent of the Brides of Virtue -- and the one always in the most trouble. Headstrong and earnest, she was determined to surprise her frustrated abbess and succeed in her latest role as the convent's new husband judge. But to do so this modest beauty, who had forsaken all carnal pleasure, must judge a warrior whose mere presence exuded a dangerous, unpredictable, and totally male sensuality.He'd do anything to be a husband....Peril, earl of Whitmore, needed a virtuous wife in the worst possible way. And he could think of no way worse than taking a stubborn, opinionated young novice back to his blighted estate and proving he was husband material. But in the days and nights to come he finds that the one test he can't pass is resisting this maddeningly irresistible woman. And as the dark secret of the Whitmore estate is revealed and their passion ignited by a single forbidden touch, they find that the perfect match is often made in a far more sensuous place than heaven.From the Paperback edition.

Killer Pancake (Goldy Bear #5)

by Diane Mott Davidson

When Goldy, owner of Goldilocks' Catering, faces the challenge of whipping up a sumptuous lowfat feast for the Mignon Cosmetics' company banquet, she rises to the occasion brilliantly...only to discover just how ugly the beauty biz can be!On the day of the banquet Goldy finds herself confronting an angry mob of demonstrators--"Spare the Hares"--who object to Mignon Cosmetics' animal-testing policies. As she struggles to carry forty pounds of lowfat fare from her van to the mall where the banquet is being held, she hears an ominoussqueal of tires and a horrifying thump. Seconds later, a Mignon employee lies dead on the pavement. And soon the police discover that this hit-and-run was noaccident.Now Goldy is enmeshed up to her saute pans in a homicide investigation. Could the murder have had something to do with Spare the Hares--or with the exotic flower found near the dead body? Though busy serving up Hoisin Turkey and Grand Marnier Cranberry Muffins, Goldy decides to start digging at Mignon'smillion-dollar cosmetics counter. But when another murder takes place and Goldy herself is attacked, the caterer turned sleuth knows she must step up hersearch for a gruesome killer. For this time was only a warning. Next time she'll be dead--and it won't be pretty.From the Paperback edition.

Basic Figure Drawing Techniques

by Greg Albert

How to mix every color you need from a basic palette Pages of detailed at-a-glance color charts Mixing with both dry and water-soluble pencils Ideas for mixing a wide range of greens The best mixture for deep, rich colors Useful techniques for blending and overlaying Technical information on pigments

Antique Trader Salt and Pepper Shaker Price Guide

by Mark F Moran

Collecting salt and pepper shakers is a hobby with a little something for everyone. Whether you fancy figurals, go-togethers, hangers, kissers, nesters, stackers, or long-boys, you'll quickly discover the pricing and identifying details you need in Antique Trader Salt and Pepper Shaker Price Guide. This go-to guide will help you easily assess your favorite collectible condiment containers.

Comparative Politics: Domestic Responses to Global Challenges

by Charles Hauss

Balancing theory with application and featuring an exciting full-color design and an engaging, student-friendly writing style, COMPARATIVE POLITICS uses a unique theme--Domestic Responses to Global Challenges--to introduce key concepts and examine the growing interdependence of strong and weak states. Each chapter focuses on one of 11 countries or on the European Union, and four additional countries are available as online chapters or in a custom print solution (Brazil, Canada, Japan, and South Africa). The introduction establishes a comparative structure based on five themes: conflict, democratization, economic liberalization, globalization, and challenges, which are then explored for each country through boxed features that are color-coded for easy cross-reference and comparison. The countries discussed are categorized by economic development, helping students hone their skills of comparison, synthesis, and interpretation by studying countries of similar economic status. With this uniquely effective text, students can gain an understanding of important political trends and concepts, an exposure to politics in a number of countries, and a desire to dig more deeply into the fascinating field of comparative politics.

Colors, Backgrounds, and Gradients

by Eric A. Meyer

One advantage of using CSS3 is that you can apply colors and backgrounds to any element in a web document, create your own gradients, and even apply multiple backgrounds to the same element. This practical guide shows you many ways to use colors, backgrounds, and gradients to achieve some pretty awesome effects.Short and sweet, this book is an excerpt from the upcoming fourth edition of CSS: The Definitive Guide. When you purchase either the print or the ebook edition of Colors, Backgrounds, and Gradients, you'll receive a discount on the entire Definitive Guide once it's released. Why wait? Learn how to bring life to your web pages now.Define foreground colors for a border or element with the color propertyCombine foreground and background colors to create interesting effectsPosition and repeat one or more images in an element's backgroundFix an image to a screen's viewing area, rather than to the element that contains itUse color stops to define vertical, horizontal, and diagonal linear gradientsCreate spotlight effects, circular shadows, and other effects with radial gradients

In Search of Certainty

by Mark Burgess

Quite soon, the world's information infrastructure is going to reach a level of scale and complexity that will force scientists and engineers to approach it in an entirely new way. The familiar notions of command and control are being thwarted by realities of a faster, denser world of communication where choice, variety, and indeterminism rule. The myth of the machine that does exactly what we tell it has come to an end.What makes us think we can rely on all this technology? What keeps it together today, and how might it work tomorrow? Will we know how to build the next generation--or will we be lulled into a stupor of dependence brought about by its conveniences?In this book, Mark Burgess focuses on the impact of computers and information on our modern infrastructure by taking you from the roots of science to the principles behind system operation and design. To shape the future of technology, we need to understand how it works--or else what we don't understand will end up shaping us.This book explores this subject in three parts:Part I, Stability: describes the fundamentals of predictability, and why we have to give up the idea of control in its classical meaningPart II, Certainty: describes the science of what we can know, when we don't control everything, and how we make the best of life with only imperfect informationPart III, Promises: explains how the concepts of stability and certainty may be combined to approach information infrastructure as a new kind of virtual material, restoring a continuity to human-computer systems so that society can rely on them.

Docker: Up and Running

by Karl Matthias Sean P. Kane

Docker is quickly changing the way that organizations are deploying software at scale. But understanding how Linux containers fit into your workflow--and getting the integration details right--are not trivial tasks. With this practical guide, you'll learn how to use Docker to package your applications with all of their dependencies, and then test, ship, scale, and support your containers in production.Two Lead Site Reliability Engineers at New Relic share much of what they have learned from using Docker in production since shortly after its initial release. Their goal is to help you reap the benefits of this technology while avoiding the many setbacks they experienced.Learn how Docker simplifies dependency management and deployment workflow for your applicationsStart working with Docker images, containers, and command line toolsUse practical techniques to deploy and test Docker-based Linux containers in productionDebug containers by understanding their composition and internal processesDeploy production containers at scale inside your data center or cloud environmentExplore advanced Docker topics, including deployment tools, networking, orchestration, security, and configuration

Thinking in Promises

by Mark Burgess

Imagine a set of simple principles that could help you to understand how parts combine to become a whole, and how each part sees the whole from its own perspective. If such principles were any good, it shouldn't matter whether we're talking about humans on a team, birds in a flock, computers in a datacenter, or cogs in a Swiss watch. A theory of cooperation ought to be pretty universal, so we should be able to apply it both to technology and to the workplace.Such principles are the subject of Promise Theory, and the focus of this insightful book. The goal of Promise Theory is to reveal the behavior of a whole from the sum of its parts, taking the point of the parts rather than the whole. In other words, it is a bottom-up, constructionist view of the world. Start Thinking in Promises and find out why this discipline works for documenting system behaviors from the bottom-up.

Advanced Analytics with Spark

by Uri Laserson Josh Wills Sandy Ryza Sean Owen

In this practical book, four Cloudera data scientists present a set of self-contained patterns for performing large-scale data analysis with Spark. The authors bring Spark, statistical methods, and real-world data sets together to teach you how to approach analytics problems by example.You'll start with an introduction to Spark and its ecosystem, and then dive into patterns that apply common techniques--classification, collaborative filtering, and anomaly detection among others--to fields such as genomics, security, and finance. If you have an entry-level understanding of machine learning and statistics, and you program in Java, Python, or Scala, you'll find these patterns useful for working on your own data applications.Patterns include:Recommending music and the Audioscrobbler data setPredicting forest cover with decision treesAnomaly detection in network traffic with K-means clusteringUnderstanding Wikipedia with Latent Semantic AnalysisAnalyzing co-occurrence networks with GraphXGeospatial and temporal data analysis on the New York City Taxi Trips dataEstimating financial risk through Monte Carlo simulationAnalyzing genomics data and the BDG projectAnalyzing neuroimaging data with PySpark and Thunder

The Enterprise Cloud

by James Bond

Despite the buzz surrounding the cloud in recent years, only a small percentage of organizations worldwide rely on this service--so far. If you're planning your long-term cloud strategy, this practical book provides insider knowledge and real-world lessons regarding planning, design, operations, security, and application transformation.Author James Bond provides useful guidance and best practice checklists based on his field experience with real customers and cloud providers. You'll view cloud services from the perspective of a consumer and as an owner/operator of an enterprise private or hybrid cloud, and learn valuable lessons from successful and less-than-successful organization use-case scenarios.Get updated trends and definitions in cloud computing, deployment models, and for building or buying cloud servicesDiscover challenges in cloud operations and management not foreseen by early adoptersUse real-world lessons to plan and build an enterprise private or hybrid cloudLearn how to assess, port, and migrate legacy applications to the cloudIdentify security threats and vulnerabilities unique to the cloudEmploy a cloud management system for your enterprise (private or multi-provider hybrid) cloud ecosystemUnderstand the challenges for becoming an IT service broker leveraging the power of the cloud

BioBuilder

by Natalie Kuldell Karen Ingram Kathryn M Hart Rachel Bernstein

Today's synthetic biologists are in the early stages of engineering living cells to help treat diseases, sense toxic compounds in the environment, and produce valuable drugs. With this manual, you can be part of it. Based on the BioBuilder curriculum, this valuable book provides open-access, modular, hands-on lessons in synthetic biology for secondary and post-secondary classrooms and laboratories. It also serves as an introduction to the field for science and engineering enthusiasts.Developed at MIT in collaboration with award-winning high school teachers, BioBuilder teaches the foundational ideas of the emerging synthetic biology field, as well as key aspects of biological engineering that researchers are exploring in labs throughout the world. These lessons will empower teachers and students to explore and be part of solving persistent real-world challenges.Learn the fundamentals of biodesign and DNA engineeringExplore important ethical issues raised by examples of synthetic biologyInvestigate the BioBuilder labs that probe the design-build-test cycleTest synthetic living systems designed and built by engineersMeasure several variants of an enzyme-generating genetic circuitModel "bacterial photography" that changes a strain's light sensitivityBuild living systems to produce purple or green pigmentOptimize baker's yeast to produce ?-carotene

Yo' Mama Is So...

by Hugh Payne

It's everyone's favorite form of insult comedy (as seen on MTV!)--hundreds of crushingly funny one-liners about "yo' mama"--and all yo' other relatives--sure to shut people's mouths or make them howl with laughter. Yo' mama is so fat, when her beeper goes off, people think she's backing up. Yo' mama is so old that when she was young, rainbows were black and white. Yo' mama is so fat, she eats Wheat Thicks. Yo' mama is so dumb that when she saw a sign that said, "Airport Left," she turned around and went home. Yo' mama's so short you can see her feet on her driver's license. So dumb, so fat, so ugly, and so old have never been SO FUNNY, thanks to this exhaustive and inventive assortment of laugh-out-loud one-line jokes sure to cause a sensation. Hundreds of quotable and easy-to-remember quips have been gathered here by a comedy master, and the result is a relentless collection of wholesome, all-in-good-fun nastiness for every occasion. Divided into handy categories (in case you happen to need a boatload of fat jokes, skinny jokes, or whatever) Yo' Mama Is So... is an essential addition to the humor shelf of any self-respecting smart aleck. Hey...what did you call my mama??!!

Way Down Dark

by James P. Smythe

Imagine a nightmare from which there is no escape. Seventeen-year-old Chan's ancestors left a dying Earth hundreds of years ago, in search of a new home. They never found one. This is a hell where no one can hide. The only life that Chan's ever known is one of violence, of fighting. Of trying to survive. This is a ship of death, of murderers and cults and gangs. But there might be a way to escape. In order to find it, Chan must head way down into the darkness - a place of buried secrets, long-forgotten lies, and the abandoned bodies of the dead. This is Australia. Seventeen-year-old Chan, fiercely independent and self-sufficient, keeps her head down and lives quietly, careful not to draw attention to herself amidst the violence and disorder. Until the day she makes an extraordinary discovery - a way to return the Australia to Earth. But doing so would bring her to the attention of the fanatics and the murderers who control life aboard the ship, putting her and everyone she loves in terrible danger. And a safe return to Earth is by no means certain.

Single Malt and Scotch Whisky

by Daniel Lerner

This guide to single malt and Scotch whiskey is an essential resource for novices and seasoned experts alike. It includes more than 200 brands and varieties of Scotch and single malt whiskey. Ratings and detailed information on Scotch and the Scotch industry are included. Information on each brand includes the varieties' strength, aroma, flavor, and distinguishing characteristics. The history and lore of single malt and Scotch whisky is shown in both text and color photographs.

Mysteries of Ravenstorm Island: The Ship of Ghosts

by Gillian Philip

Unlock the secrets of Ravenstorm Island... Molly and Arthur already know that Ravenstorm Island is alive with magical secrets. So they soon suspect that the appearance of a ghostly pirate ship might have something to do with the terrifying storms battering the island. What is the story behind the grudge between the pirates and Ravenstorm's gargoyle guardians? And can the children break an ancient curse in time to save the island?

Pet Tales: Extraordinary Pets From Ordinary Homes

by Anne Cuthbertson

This first collection of Pet Tales, compiled by former Life editor Anne Cuthbertson, features a talking dog and a surfboarding cat, a chicken that thinks it's human, a foul-tempered duck called Mussolini, a bear called Tina, and an escaped cornsnake who may still be at large under the floorboards. Readers will adore the cast of quirky, sympathetic, heroic and adorable characters, including Lovable Rogues, Timid Souls, Hunters and Gatherers, Escape Artists, Givers of Joy and Dearly Departed. With a foreword by the dog-lover, television presenter and adventurer Ben Fogle, this heart-warming, hilarious and at times heart-breaking book is a must for anyone who has ever loved a pet. The Pet Tales column of the Sunday Telegraph launched in 2010, giving readers the opportunity to send in their own stories and pictures. It quickly developed a devoted following with close to a thousand submissions to date.

New York Times The Times of the Sixties: The Culture, Politics, and Personalities that Shaped the Decade

by John Rockwell

There is no better record of events than The New York Times, and now The Times of the Sixties captures the history, culture, and personalities of the decade through hundreds of articles and original commentary in this unique and fascinating book. Whether we lived through them or learned of them after the fact, the events of the 1960s- the beginning of the Vietnam War, the moon landing, the hippie movement, to name just a few-resonate strongly in our culture today. "The Times of the Sixties" represents one of the most fascinating, extensive, and well-rounded portraits of one of modern history's most tumultuous decades. More than 400 articles have been culled from the archives of The New York Times and brilliantly curated by staff writer John Rockwell. Articles feature coverage of historic events like the Cuban missile crisis, Martin Luther King's "I Have A Dream" speech, the assassination of President Kennedy; cultural highlights such as the British Invasion, movie reviews of "Psycho," "2001: A Space Odyssey," and "The Graduate," and features on music groups like the Supremes; plus pieces on pivotal political figures like John F. Kennedy, Mao Zedong, and Che Guevara, as well as influential personalities such as Muhammad Ali, Marilyn Monroe, and Betty Friedan. Rockwell guides readers through the articles he's selected, putting the events into historical context and exploring the far-reaching impact of these events and individuals. The book also includes hundreds of black-and-white and color photographs from the Times and other sources. "Also available: The New York Times: The Times of the Seventies (978-1-57912-945-3) and The New York Times: The Times of the Eighties (978-1-57912-933-0). "

New York Times The Times of the Seventies: The Culture, Politics, and Personalities that Shaped the Decade

by Clyde Haberman

There is no better record of events then "The New York Times," and now, "The Times of the Seventies" captures the history, culture, and personalities of the decade through hundreds of hand-selected articles and compelling original commentary in this unique and fascinating book. "The New York Times: The Times of the Seventies" is a brilliant time capsule containing all of the greatest, most important, and most memorable moments and events from the decade. Organized by sections such as national news, business, science & health, sports, arts & entertainment, life & style, the articles include coverage of historic events like the Watergate scandal, the end of the Vietnam War, the 1973 oil crisis, and the Iranian Revolution of 1979; cultural highlights like the break-up of the Beatles, the rise of disco, reviews of movies like Star Wars, The Godfather, Jaws, and Saturday Night Fever, and features on musicians like Jimi Hendrix, Janis Joplin, the Bee Gees, and Patti Smith; plus pieces on influential personalities such as Gloria Steinem, Bobby Fischer, and Farrah Fawcett and pivotal political figures like Richard Nixon, Pol Pot, and Augusto Pinochet. The stories are written by the great "Times" writers, including Murray Schumach, Nan Robertson, Craig Claiborne, Mimi Sheraton, Meyer Berger, R. W. Apple, Jr. , John Rockwell, Clive Barnes, and John Russell. Editor Clyde Haberman has selected each and every article and guides readers through the stories, putting the events into historical context and exploring the impact these events and individuals eventually had on the future. Also included are hundreds of color photographs from the "Times" and other sources. Also available from Black Dog & Leventhal Publishers is "The New York Times: The Times of the Eighties" (978-1-57912-933-0)

New York Times Story of the Yankees: 382 Articles, Profiles and Essays from 1903 to Present

by Dave Anderson

Experience a century of the pride, power, and pinstripes of the Yankees, Major League Baseball's most successful team, as told through the stories of their hometown newspaper, The New York Times. The New York Yankees are the most storied franchise in baseball history. They consistently draw the largest home and away crowds of any team, command the largest broadcast audiences in baseball, draw the greatest number of on-line followers, and routinely sell more copies of books and magazines than any other professional sports team. The New York Times Story of the Yankees includes more than 350 articles chronicling the team's most famous milestones--as well as the best writing about the ball club. Each article is hand-selected from The Times by the peerless sportswriter Dave Anderson, creating the most complete and compelling history to date about the Yankees. Organized by era, the book covers the biggest stories and events in Yankee history, such as the purchase of Babe Ruth, Roger Maris's 61st home run, and David Cone's perfect game. It chronicles the team's 27 World Series championships and 40 American League pennants; its rivalries with the Brooklyn Dodgers and the Boston Red Sox; controversial owners, players, and managers; and more. The articles span the years from 1903--when the team was known as the New York Highlanders--to the present, and include stories from well-known and beloved Times reporters such as Arthur Daley, John Kieran, Leonard Koppett, Red Smith, Tyler Kepner, Ira Berkow, Richard Sandomir, Jim Roach, and George Vecsey. Hundreds of black-and-white photographs throughout capture every era. A foreword by die-hard Yankees fan, Alec Baldwin, completes the celebration of baseball's greatest team.

New York Times: Disunion: Modern Historians Revisit and Reconsider the Civil War from Lincoln's Election to the Emancipation Proclamation

by Ted Widmer Clay Risen The New York Times George Kalogerakis

Since its debut on November 6, 2010, Disunion, "The New York Times'"acclaimed journal about the Civil War, has published hundreds of original articles and won multiple awards, including "Best History Website" from the New Media Institute and the History News Network. Following the chronology of the secession crisis and the Civil War, the contributors to"Disunion," who include modern scholars, journalists, historians, and Civil War buffs, offer ongoing daily commentary and assessment of the Civil War as it unfolded. Now, for the first time, this fascinating and historically significant commentary has been gathered together and organized in one volume. In"The New York Times: Disunion," historian Ted Widmer, has selected more than 100 articles that cover events beginning with Lincoln's presidential victory through the Emancipation Proclamation. Topics include everything from Walt Whitman's wartime diary to the bloody guerrilla campaigns in Missouri and Kansas. Esteemed contributors include William Freehling, Adam Goodheart, and Edward Ayers, among others. The book also compiles new essays that have not been published on the"Disunion"site by contributors and well-known historians such as David Blight, Gary Gallagher, and Drew Gilpin Faust. Topics include the perspective of African-American slaves and freed men on the war, the secession crisis in the Upper South, the war in the West (that is, past the Appalachians), the war in Texas, the international context, and Civil War-era cartography. Portraits, contemporary etchings, and detailed maps round out the book. This edition includes 15 additional articles, more than 70 new photos, and downloadable audio recordings. "

New York Times Book of World War II 1939-1945: The Coverage from the Battlefield to the Home Front

by Richard Overy

"The New York Times" printed more words on World War II than any other newspaper and had more than 160 correspondents worldwide reporting on the war. Now, for the first time, "The New York Times Complete World War II" offers a singular opportunity to experience all the battles, politics, and personal stories through daily, first-hand journalism. Hundreds of the most riveting articles from the archives of "the Times"-including firsthand accounts of major events and little-known anecdotes-have been selected for inclusion in "The New York Times: The Complete World War II. " The book covers the biggest battles of the war, from the Battle of the Bulge to the Battle of Iwo Jima, as well as moving stories from the home front and profiles of noted leaders and heroes such as Winston Churchill and George Patton. A respected World War II historian and writer, editor Richard Overy guides readers through the articles, putting the events into historical context. The books is illustrated with hundreds of maps and historical photographs plus battlefield maps that originally appeared in the newspaper. Together they provide an engrossing look at this pivotal and defining era of world history. "

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