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The Healthy Workplace: How to Improve the Well-Being of Your Employees---and Boost Your Company's Bottom Line

by Leigh Stringer

Is your workplace working for you and your employees? Studies show that unhealthy work habits, like staring at computer screens and rushing through fast-food lunches are taking their toll in the form of increased absenteeism, lost productivity, and higher insurance costs--but it doesn't have to be that way.Companies such as Google, Apple, Aetna, and Johnson & Johnson have used innovative techniques to incorporate healthy habits and practices into the workday and into their culture--with impressive ROI. Packed with real-life examples and the latest research, The Healthy Workplace proves that it pays to invest in your people's well-being and reveals how to:Create a healthier, more energizing environmentReduce stress to enhance concentrationInspire movement at workUse choice architecture to encourage beneficial behaviorsSupport better sleepHeighten productivity without adding hours to the workdayFilled with tips for immediate improvement and guidelines for building a long-term plan, The Healthy Workplace will boost both employee well-being and the bottom line.

Hiring & Firing

by Brian Tracy

Hiring and firing are hard to get right--and potentially costly to get wrong. Two of the most crucial tasks you face as a manager, they are vital to both the success of the enterprise...and your own career.No need to worry. This handy guide breaks down the simple but powerful strategies you can use to bring better employees on board...and weed out the weaker ones. Featuring techniques that business expert Brian Tracy has identified as the most effective and that he himself employs, Hiring & Firing reveals how you can:Write appealing and accurate job descriptionsFind suitable candidatesUse the Law of Three when interviewingAsk the right questionsProbe past performanceListen for the questions that indicate interviewees are qualified and seriousDig deep when checking referencesNegotiate salaryStart new employees off strongProvide clear direction and regular feedbackDocument performance problemsDe-hire gracefullyCreate an appropriate severance packageAnd moreHiring and firing are key to improving your team and reaching your goals. This indispensable little book helps you eliminate the guesswork and make the best decisions for your business.

Trust Factor: The Science of Creating High-Performance Companies

by Paul J. Zak

For decades, alarms have sounded about declining engagement. Yet companies continue to struggle with toxic cultures, and the low productivity and unhappiness that go with them.Why is “culture” so difficult to improve? What makes so many good employees check out? Neuroscientist Paul Zak shows that innate brain functions hold the answers. It all boils down to trust.When someone shows you trust, a feel-good jolt of oxytocin surges through your brain and triggers you to reciprocate. This simple mechanism creates a perpetual trust-building cycle—the key to changing stubborn workplace patterns.Drawing on his original research, Zak teases out science-backed insights for building high-trust organizations. Trust Factor opens a window on how brain chemicals affect behavior, why trust gets squashed, and ways to consciously stimulate it by celebrating effort, sharing information, promoting ownership, and more. The Ofactor™ survey, data, and examples support the action plans.Engagement programs and monetary rewards are Band-Aids on broken bones. To get to the root of the problem, you’ve got to go deeper. Packed with examples from The Container Store, Zappos, and Herman Miller, Trust Factor harnesses our neurochemistry to effectively cultivate work places where trust, joy, and commitment compound naturally.

Fearless and Free: How Smart Women Pivot--and Relaunch Their Careers

by Wendy Sachs

We all need to think more like entrepreneurs. Seeking and seizing opportunities, boldly taking risks, quickly changing course—achieving success today requires the kind of action-first, fake-it-‘til-you-make-it ethos celebrated in the tech industry.This formula is not typically a female one. Women tend to be cautious. We overthink our next moves, become paralyzed by fear, and simply don’t act. We might be safer . . . but we’re also stuck.But, what if women embraced the startup model? What if we had the confidence to take chances, even if we knew we may fail fabulously? What if instead of agonizing over which step to take, we leapt forward quickly? Fearless and Free empowers women, showing us how we can all use lessons from Silicon Valley to pivot in our careers—and unlock a world of possibilities.Author Wendy Sachs talked to a wide range of women who faced down fears, roadblocks, and failures…to reinvent themselves. Spanning industries and ages—from media maven Jill Abramson to Aminatou Sow of the Tech LadyMafia—the book weaves their insights and experiences together with current research and actionable advice. You’ll learn how to:Capitalize on your skills and expand themGrow comfortable with being uncomfortableSell your storyEngineer serendipityNurture your networkShake off setbacksBrand yourself—without braggingBuild momentumCompete with digital nativesAnd moreBeing disciplined is no match for being disruptive. Whether you want out of a shrinking industry or into a business of your own creation, Fearless and Free helps you dream big—and act now.

Fitter Faster: The Smart Way to Get in Shape in Just Minutes a Day

by Robert Davis Brad Kolowich

A lifetime of fitness in just minutes a day. I don't have time . . . I'm too tired . . . I hate gyms . . . These are among the most common excuses for not exercising. But the truth is that getting in shape requires less time and effort than you might think. Examining everything from pre-workout stretches to post-workout protein shakes, this science-backed book slices through fitness fads and misconceptions to reveal how you can exercise quickly and effectively. For example, is it best to exercise in the morning? Does aerobic activity burn more fat than weight lifting? You'll also learn how to get and stay motivated, what equipment to buy (and what not to waste money on), which dietary supplements really help, and how to combat muscle soreness. Fitter Faster explains how to: Find the right balance between cardio, strength, and stretching * Slash workout times with high-intensity interval training * Prevent boredom * Enhance fat-burning The accompanying Fitter Faster Plan, developed with celebrity trainer Brad Kolowich, Jr., pulls everything together. Requiring as little as 15 minutes a day, these quick workouts maximize efficiency-allowing you to reap the greatest benefit in the shortest possible time...all without ever having to set foot in a gym. With photographs illustrating each exercise routine, this eye-opening book will forever change the way you work out- and help you get fitter faster.

What Customers Crave: How to Create Relevant and Memorable Experiences at Every Touchpoint

by Nicholas J. Webb

The best companies in the world discover what their customers desire--and then deliver it in memorable and deeply human experiences. How well do you know your customers?What Customers Crave examines how the hyper-connected economy is radically changing consumer expectations, and reveals what companies need to do to stay on top. The solution rests on two simple questions: What do your customers love? What do they hate? Find the answers, and you're well on your way to success.Jam-packed with tools and examples, What Customers Crave helps you reinvent how you engage with customers (both digitally and non-digitally) and:Gain invaluable insights into who they are and what they care aboutUse listening posts and Contact Point Innovation to refine customer typesEngineer experiences for each micromarket that are not only exceptional, but insanely relevantConnect across the five most important touchpointsCo-create with your customersAnd much moreWhen you learn to provide your customers with exactly what they want, they not only buy--they come back again and again...and bring their friends.

The Power of Presence: Unlock Your Potential to Influence and Engage Others

by Kristi Hedges

When some people speak, everyone listens. When they need commitment to projects, others jump on board. These are the lucky few with "presence"--that subtle magnetic field that signals authority and authenticity.Wouldn't it be great if doors opened as effortlessly for you? They can! Everyone, regardless of position or personality, can strengthen their presence. The key is to cultivate the communication aptitude, mental attitude, and unique leadership style needed to connect with and motive others.The Power of Presence demystifies this elusive sought-after quality. Filled with strategies, exercises, and personal stories from years spent coaching leaders, this new paperback release of a popular career accelerator explains how to:Build relationships based on trustRid yourself of limiting behaviorsEmbody values you want to conveyExplore how others see you and correct misperceptionsPresent effectively in public and in meetingsCommunicate in ways that inspirePresence. You know it when you see it, but how do you get more of it? The Power of Presence shows you exactly how.

The Inspiration Code: How the Best Leaders Energize People Every Day

by Kristi Hedges

Great leaders inspire action with their words. They spark enthusiasm and commitment. With a single conversation, they can change the direction of someone's life.Everyone wants to be the kind of leader who energizes and mobilizes others—yet too few are. Why is it so challenging to crack the code?Executive coach Kristi Hedges spent years studying exactly what inspiring leaders do differently. Informed by quantitative research and thousands of responses from leaders at all levels, she reveals that inspiring communication isn't about grand gestures. Instead, those who motivate us most do a few things routinely, consistently, and intentionally. Eye-opening and accessible, The Inspiration Code dispels common myths about how leaders communicate—and guides them in cultivating qualities that authentically excite.Inspired companies need inspirational leaders. Learn to unlock motivation, lift peoples' sights, and lead them into the future.

Excuse Me: The Survival Guide to Modern Business Etiquette

by Rosanne J. Thomas

Blending different generations, genders, and cultures brings energy and fresh perspectives to the workplace. But the flip side is an environment ripe for confusion and social blunders. Mix in increasingly open-plan workplaces and constant connectivity, and the chance that we?ll unintentionally annoy or offend others increases exponentially.Exactly what are the rules these days? Is it acceptable to text your boss at home? What is the polite way to ask a colleague to take a distracting conversation behind closed doors? What about the use of smartphones in meetings? Merging classic rules of behavior with new realities of modern business, Excuse Me spotlights dozens of puzzling situations, with suggestions for bridging divides. The book untangles the nuances of: Meeting etiquetteInterview expectationsProper office attireElectronic mannersPrivacy in tight spacesEye contact and nonverbal cuesSmall talkBusiness diningSocial media useWorking remotely and flexiblyAnd more.While the youngest employees might seem unruly, the oldest can seem rigid. Good manners create an atmosphere of respect, and smooth the way for everyone to succeed.

Lead Right for Your Company's Type: How to Connect Your Culture with Your Customer Promise

by William E. Schneider

From turf wars to low morale, most companies attempt to cure what ails them with the latest management fad—and fail. They are treating the symptoms while ignoring the true problem.Success starts with knowing the kind of business you’re really in. Lead Right for Your Company’s Type argues that every enterprise falls into one of four categories as dictated by their customer promise: customized (e.g. ad agency), predictable and dependable (e.g utility company), benevolent (e.g. educational institution), and best in class (e.g. high-tech company like Apple). When leadership practices fit the customer promise and company type, the organization thrives. But apply the wrong practices and the mismatch pulls the enterprise apart. Example after example exposes the fallout:A small arts college destabilized by top-down rules designed for a predictable and dependable companyA mid-tier retail chain derailed by leadership demands for superior products instead of reliably low pricesA software giant brought to its knees by prioritizing profits over innovationInsightful and practical, the book’s proven tools and five-step process will help you diagnose your organization’s ills—and stop them at their source.

Let the Story Do the Work: The Art of Storytelling for Business Success

by Esther K. Choy

It sounds so simple: Incorporate a story and people will remember your message. But when you get down to crafting one, there’s nothing easy about it.Material for stories surrounds us. Yet few people are skilled at sharing personal anecdotes and even fewer know how to link them to professional goals. Whether you want to stand out in the interview process, add punch to a presentation, or make a compelling case for a new initiative, Let the Story Do the Work shows you how to mine your experience for simple narratives that convey who you are, what you want to achieve, and why others should care.Packed with enlightening examples, the book explains how to find the perfect hook, structure your story…and deliver it at the right time in the right way. You’ll discover how to use stories to: Capture attentionEngage your audienceChange mindsInspire actionBring facts and data to lifeClarify challenging conceptsPitch persuasivelyFundraise effectivelyAnd moreNever underestimate the power of a great story. Learn to leverage the elements of storytelling—and turn everyday communications into opportunities to connect, gain buy-in, and build lasting relationships.

Successful Team Building (Worksmart Ser.)

by Thomas L. Quick

Working in teams brings benefits to both team members and organizations for which they work. If you are a team leader, you know that getting commitment isn't always easy. SUCCESSFUL TEAM BUILDING shows you how to motivate team members, and so reap the benefits. You'll learn how to build team commitment, deal with team conflict, use creativity in problem solving and decision making, and evaluate and reward team players. The result? Your team will respond favorably to your efforts. And your boss will notice too.

Profitable Podcasting: Grow Your Business, Expand Your Platform, and Build a Nation of True Fans

by Stephen Woessner

<p>The word is out: content marketing is king. But when nearly every business has a blog, it's tough to stand out. The real secret is that there's a much better tool for spreading influence and generating revenue—one with far less competition. <p>Podcasting offers rich opportunities, especially if you get in early and do it right. Based on the author's experience building a $2 million venture from scratch, <i>Profitable Podcasting</i> lays out the precise formula for creating, launching, marketing and monetizing podcasts in any industry. Packed with priceless production help, software recommendations, web and social strategies, schedules, checklists, and examples, this indispensable guide explains exactly how to: <p> <li>Plan your podcast strategy <li>Choose the ideal format for your show <li>Be a great host <li>Get the best guests <li>Mastermind interview questions <li>Record and edit interviews like a pro <li>Navigate Libsyn, iTunes, Stitcher, and Sound Cloud with ease <li>Maximize buzz for the launch <li>Secure generous sponsorship <li>Achieve top rankings fast <li>Win fans <li>And more</li> <p> <p>It's true podcasting may take more technical knowledge than other marketing and sales efforts, but lucrative rewards await once you conquer the learning curve. <i>Profitable Podcasting</i> gets you to the payoff quickly and painlessly.</p>

You've Got 8 Seconds: Communication Secrets For A Distracted World

by Paul Hellman

Every day at work, people do three things: talk, listen, and pretend to listen. That’s not surprising—the average attention span has dropped to 8 seconds. To get heard, says high-stakes communications expert Paul Hellman, you need to focus your message, be slightly different, and deliver with finesse.Through fast, fun, actionable tips, You’ve Got 8 Seconds explains what works and what doesn’t, what’s forgettable and what sticks. With stories, scripts, and examples of good and bad messages, the book reveals three main strategies:FOCUS: Design a strong message—then say it in seconds.VARIETY: Make routine information come alive. PRESENCE: Convey confidence and command attentionYou’ll discover practical techniques, including the Fast-Focus Method™ that the author uses with leadership teams; how to stand out in the first seconds of a presentation; and 10 actions that spell executive presence.Whether pitching a project, giving a speech, selling a product, or just writing your next email, with You’ve Got 8 Seconds you’ll get heard, get remembered, and get results.

Rental-Property Profits: A Financial Tool Kit for Landlords

by Michael C. Thomsett

With rental prices climbing, vacancy rates low, and property values rising, real estate investing has become a tempting option for achieving financial security.The idea is simple: buy a property, fix it up, and then rent it until you’re ready to sell. But the reality can be confusing, requiring in-depth financial and tax knowledge that most newcomers lack.Rental-Property Profits walks you through every important step, from spotting smart investments to taking advantage of tax breaks and loop holes. With clear language and updated forms, worksheets, checklists, and formulas, this new edition explains how to: Evaluate risks and opportunities in a post-recession marketDetermine if you qualify for an investor loanCalculate cash flow and maintain healthy levelsEstablish sound bookkeeping and accounting systemsHandle rental property depreciationReport annual income and expenses accuratelyAnd much moreHousing is bouncing back, and the number of real estate investors is growing. This book will help build your nest egg, while bypassing costly mistakes.

Money Machine: The Surprisingly Simple Power of Value Investing

by Gary Smith

Overheard a seductive stock tip? Saw a story on a promising new product? Stop chasing quick payoffs that will never pan out. If you want to succeed in the market, start thinking of stocks as money machines.Investing in the market doesn't have to be reckless speculation—gambling on guesses about zigs and zags in stock prices. Money Machine explains how to invest based on value, selecting stocks that will continue to enrich you for years to come. Value investing is the secret to the success of Warren Buffet, Benjamin Graham, and other Wall Street legends. It can be your secret, too. Discover how to:Judge a stock by the cash it generatesDetermine its intrinsic valueUse key investment benchmarks such as price-earnings ratio, dividend-price ratio, q ratio—and the Bogle and Shiller modelsRecognize stock market bubbles and profit from panicsAvoid psychological traps that can trip you upAnd moreThe stock market is not a get-rich-quick scheme. But it is the best way to achieve the financial success you've always dreamed of. Money Machine will help you make those dreams come true.

The Sales Survival Handbook: Cold Calls, Commissions, and Caffeine Addiction--The Real Truth About Life in Sales

by Jeb Blount Ken Kupchik

Welcome to the world’s oldest profession . . . sales.Working in sales, you have the opportunity to make more money and drink more coffee than you ever thought possible! You also get these bonus benefits: customers who lie to your face, quotas that change as soon as you hit them, management that puts soul-crushing demands on you to produce . . . and so much pressure you’re likely to experience PSSD (Post Sales Stress Disorder). Whether you’ve been in sales for a while, are new to the game, or just need a lift, this humorous yet practical guide shows you how to:Overcome objections without tearsGet out of a sales slump…legallyCold call without sedativesBeg for referralsSpot common types of customers, coworkers, and managersDecipher compensation plansDeal with the day-to-dayMaintain a social life (mission impossible) And much, much moreThe Sales Survival Handbook contains all the do’s, don’ts, quizzes, lists, and real-world advice you need to survive the agony and enjoy the ecstasy of your sales career.

How Do I Get There from Here?: Planning for Retirement When the Old Rules No Longer Apply

by George H. Schofield

<p>Not long ago everyone knew what the word “retirement” meant. The expectation was that you worked until age 65—and then coasted through your golden years courtesy of a comfortable nest egg. <p>Today, when living to 90 is common, when savings are slim, when people work longer and change jobs frequently, clinging to an outdated concept of retirement gets you nowhere. The changes ahead require an incremental approach to planning—and you better begin now. <p>The new After 50 Lifestyle calls for more than money: it demands conscious engagement, diverse interests, and the ability to adapt. <i>How Do I Get There from Here?</i> helps you plot your direction for the coming decades. The first step is to acknowledge where you are—reviewing your assets, both the tangible (e.g. finances, health, relationships) and intangible (e.g. unfulfilled ambitions and new intentions). Then self-reflective questions and exercises walk you through imagining your future, identifying skills you'll need, and preparing for inevitable twists and turns along the way. <p>A retirement of nonstop leisure is not just unreachable, but for most, undesirable. <i>How Do I Get There from Here?</i> guides you toward a dynamic future...designed just for you.</p>

Mortgages 101: Quick Answers to Over 250 Critical Questions About Your Home Loan

by David Reed

Everything you need to know before you borrow…Unless you’re sitting on a pile of cash, chances are you’ll need to take out a mortgage when you’re ready to buy a home. But how do you know how much house you can afford? What should you look for in a loan? What kind of paperwork is needed . . . and how do you improve your odds of getting a great rate? Mortgages 101 eliminates the confusion and stress with clear-cut answers to all your questions.Updated to reflect the enormous changes in the mortgage market in recent years, Mortgages 101 is the all-in-one reference you’ve been looking for. Covering a wide range of topics — from negotiating the best deal to saving on closing costs — this revised third edition provides the latest information on:Application proceduresOnline lendersNew loan and government programsQualifying requirementsCredit strategiesDown payment assistance and zero-down optionsGuidelines for self-employed borrowersBankruptcies and waiting periodsRefinancing and home equity loansConsumer Financial Protection Bureau rulesThe Ability-to-Repay mandateAnd much moreThis is THE book you need to read before you sign on the dotted line.

The Disaster Recovery Handbook: A Step-by-Step Plan to Ensure Business Continuity and Protect Vital Operations, Facilities, and Assets

by Michael Wallace Lawrence Webber

Expect the best. Plan for the worst.Survey the headlines: superstorms, data breaches, pandemics, system failures, and strikes occur regularly...somewhere. If a disaster hits your organization — will you be prepared? With the detailed guidance found in The Disaster Recovery Handbook, your company’s survival and the speedy resumption of business is assured.This thoroughly updated third edition provides readers with clear and comprehensive instructions for assessing risk; documenting recovery procedures; assembling a disaster team; testing and debugging every step; protecting material resources; and safeguarding vital records.Featuring an examination of emerging risks, developments in IT networking, and an all-new chapter on information security, this all-in-one tool kit helps you both avoid potential trouble and recover swiftly when the worst occurs.Anything can happen, but The Disaster Recovery Handbook helps you plan for every contingency, ensuring your company is responsible, ready, and resilient.

The Supply Chain Revolution: Innovative Sourcing and Logistics for a Fiercely Competitive World

by Suman Sarkar

When CEOs think about the supply chain, it's usually to cut costs. But the smartest leaders see supply chain and sourcing for what they can be: hidden tools for outperforming the competition. Steve Jobs, upon returning to Apple in 1997, focused on transforming the supply chain. He hired Tim Cook—and the company sped up the development of new products, getting them into consumers' hands faster. The rest is history.Across a range of industries, once-leading companies are in trouble: Walmart, IBM, Pfizer, HP, and The Gap to name a few. But others thrive. While competitors were shutting stores, Zara's highly responsive supply chain made it the most valued company in the retail space and its founder, the richest man in Europe. The success of TJX, Amazon, Starbucks, and Airbus, is fueled by supply chain and sourcing. Showcasing real solutions, The Supply Chain Revolution will:Improve customer satisfaction and increase revenueMake alliances more successfulSimplify and debottleneck the supply chainBoost retail success by managing store investmentDrive excellenceTechnology is disrupting business models. Strategies must change. The Supply Chain Revolution flips conventional thinking and offers a powerful way for companies to compete in challenging times.

High-Impact Interview Questions: 701 Behavior-Based Questions to Find the Right Person for Every Job (Second Edition)

by Paul Falcone Victoria A. Hoevemeyer

<p>Ask the right questions. Hire the best people. Most prospective hires come well prepared. So how do you get past the polished exteriors and rehearsed replies to discover what applicants are actually like? <p><i>High-Impact Interview Questions</i> shows you how to dig deeper using competency-based behavioral interviewing methods to uncover truly relevant and useful information. By having candidates describe specific, job-related situations (rather than relying on traditional questions), you'll gain a clearer picture of past behaviors-and more accurately predict future performance. <p>Packed with hundreds of questions matched to in-demand skills, this user-friendly guide simplifies the process of selecting the right person for each position. Offering advice on evaluating answers and assessing cultural fit, the second edition of High-Impact Interview Questions features dozens of all-new questions designed to gauge accountability, assertiveness, attention to detail, judgment, follow-through, risk-taking, social media usage, and more. <p>Hiring a dream employee takes more than a hunch. This book helps you ask the tough but necessary questions that reveal the real person behind the resume.</p>

The Inside Guide to Funding Real Estate Investments: How to Get the Money You Need for the Property You Want

by Ross Hamilton

Because financing can make or break the deal.Finding great financing is the Holy Grail of real estate. Whether it’s your first deal or 50th, it can be the most daunting — but most important — challenge you face.The good news is that today there are more ways to finance a property than ever before. If you know where to look, you can find nearly unlimited supplies of funding for your real estate deals.The Inside Guide to Funding Real Estate Investments introduces you to the range of options available — from traditional mortgages and asset-based loans to crowdfunding and private money. Plus you’ll gain an insider’s perspective into the funding process and the way lenders think. Whether you’re planning to fix and flip…or buy and hold, you’ll learn:Which funding sources and strategies are best for which types of investmentsWhat lenders are looking forHow to close with confidenceHow to maintain sufficient liquidity and protect your credit position for future dealsHow to avoid costly borrowing mistakesWhat to do when deals go southAnd moreWith its laser focus on the single most important aspect of your deal, this book sets you up for real estate success like no other. Find the right financing and the riches will follow.

The Introvert's Edge: How the Quiet and Shy Can Outsell Anyone

by Derek Lewis Matthew Pollard

An introvert? Great at sales? YES.Sales is a skill anyone can learn and master — and introverts are especially good at it once they learn how to leverage their natural strengths.Introverts aren’t comfortable with traditional tactics like aggressively pushing a product or talking over a customer’s objections. That’s the beauty of The Introvert’s Edge: it doesn’t focus on the sale itself but on a sales system that helps introverts feel sincere instead of sales-y. Powerful and practical, the book reveals how to:Find natural confidencePrepare for every situationPresent your value so that customers want to buySidestep objectionsJudge when the customer’s ready to buyAsk for the sale — without askingContinually adapt and improveProfit from a process that doesn’t rely on personalityEnjoy salesWith stories of introverted entrepreneurs, salespeople, and business owners who went from stagnant to success, The Introvert’s Edge shows you how to succeed in sales — without changing who you are.

The Real Estate Investor's Pocket Calculator: Simple Ways to Compute Cash Flow, Value, Return, and Other Key Financial Measurements

by Michael C. Thomsett

Make sure the numbers add up.With real estate investing on the rebound, more and more people are jumping into the market. But often, return on investment hinges less on the physical property and more on the math. Have you measured every component of value, such as cash flow, income taxes, financing, and investment yield? Do you know which calculations to use on specific properties? Have you weighed all the risks?The Real Estate Investor’s Pocket Calculator helps you analyze the financial picture before committing capital. Simple explanations, worksheets, and more than 100 Excel formulas will have you crunching numbers like a pro. Learn to:Gauge supply and demandProject return on investment and equityAnalyze present and future valueUnderstand appraisal approachesEvaluate mortgagesCalculate cash flowCompute internal rate of return and debt coverage ratioMake accurate tax projectionsBalance escrow and closingAnd much moreWith new formulas, expanded sections on income and expenses, and an updated analysis of market conditions, this second edition helps you make smarter decisions . . . and more money.

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