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Independent Consulting

by David Kintler Bob Adams

This authoritative guide to building an independent consulting practice takes a look at one of the fastest-growing areas of small business, Kintler offers expert advice on all aspects of starting and running a consulting practice, from choosing a target market to setting fees for services. Two-color illustrations.

Managing Difficult People: A Survival Guide for Handling Any Employee

by Michael S. Dobson Marilyn Pincus Richard Mintzer John Riddle Gary R. Mcclain Deborah S. Romaine Bob Adams

As a manager, you're sandwiched between the pressure of senior executives and the demands of your own staff members. The last thing you need is an unruly employee whose chronic "negaholic" attitude upsets your office applecart and affects the morale of your entire staff. Managing Difficult People gives you the tools you need to cope with all kinds of difficult employees. From sneaky slackers to resident office tormentors, this handy guide cuts to the chase, helping you identify and deal with specific personality types such as: # The Bully # The Complainer or Whiner # The Procrastinator # The Know-It-All # The Silent Type # The Social Butterfly # The "No People Skills" Person # The Rookie # The Overly Sensitive Person # The Manipulator It's time to take charge of all the difficult situations that come your way. Follow these positive, proactive guidelines for targeting telltale behaviors, and put an end to office strife once and for all!

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