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We live in a world of instant and constant communication, yet business still demands that we choose our words carefully and express ourselves clearly. Whether you're sending a quick IM or a formal proposal, 1001 Business Letters for All Occasions ensures that you'll convey your message effectively.Inside you'll find proven templates and model letters for every type of business situation-and text format-including:Sales pitches that land the accountPress releases to guarantee you media coverageCustomer service letters that build customer trust and loyaltyCollection requests to ensure prompt paymentInternal corporate memos to update employees on important changesEmail, text messaging, and instant messaging protocols that save time and resourcesWhether communicating with internal staff or corresponding with customers and clients, it's never been easier to write the perfect business letter.Corey Sandler is the author of more than 160 books on business, travel, and computer topics. He has served as the editor-in-chief of two national magazines and as a correspondent for the Associated Press and Gannett Newspapers. He has appeared on Today, CNN, FOX, and dozens of local radio and television show. He has college degrees in journalism and psychology. He lives in Nantucket, MA.Janice Keefe is the coauthor of 1001 Letters for All Occasions, Performance Appraisals That Work, and The Performance Appraisals Phrase Book. She lives in Nantucket, MA.
Dear Reader, Welcome to fictional Smalltown, Ohio--where every resident knows how to write clear, concise, attention-grabbing letters. With more samples than any other book, 1001 Letters for All Occasions is the resource any time written communication is in order. Letters are still the best way to communicate, and the residents of Smalltown are happy to share their best examples with you. We provide letters for every personal and business need, including apologies, business proposals, complaints, congratulations, cover letters, invitations, condolences, thanks, and travel letters in three languages. Whether you are writing to your bank, your child's school, or a large government agency, our picture-perfect sample letters will get you the response you want! Sincerely, Corey Sandler and Janice Keefe
Easy-to-use templates for challenge communications
Every day, people find themselves in legal situations. Mortgages are put in place, attorneys draw up wills, and credit cards are set up all the time. However, how many people actually understood the legal contracts they were signing? There's no excuse for being ignorant of the law when it comes to a dispute with a bank, a mortgage lender, or a lawyer. This book defines 1,000 essential words from the worlds of civil law, estates, lending, and elder affairs, such as abatement, residuary beneficiary, trust deed, variable rate mortgage, right of rescission, and more. Each word will be clearly defined, and includes a pronunciation key and an example of usage. This guide ensures you will know the law in no time!
You'll never struggle with performance appraisals again! Do you dread writing employee performance evaluations? Do you struggle for hours to find just the right words of praise, avoid repetition, and tread the fine line between "constructive" and "criticism"? Performance Appraisal Phrase Book makes it easy for you. Featuring concise sections on how to write the evaluation, handle tricky legal issues, and verbally discuss the evaluation, this book also includes a directory of thousands of words and phrases appropriate for any type of written evaluation. You'll be able to find just the right way to assess: Accuracy and attention to detail Quality of work Work habits Teamwork and interpersonal skills Timeliness of work Work attitude With Performance Appraisal Phrase Book at your desk, you'll get through reviews in a snap--and have plenty of time left to accomplish all your other managerial duties.
It's review time again, and yet you can't find the time or the energy to write those appraisals. You draw a blank when faced with those intimidating HR forms. You struggle to document productivity and behavioral issues. You wish there were an easier way.With Performance Appraisals That Work, you'll never fight to find the right words for evaluations again. Chock full of more than 150 sample performance appraisals for all job types, this comprehensive reference guide gives you everything you need to write appropriate evaluations with ease and accuracy - from documenting and rewarding stellar performance to laying the groundwork for disciplinary action.Writing employee performance reviews need never stress you out again. With Performance Appraisals That Work, you'll improve the quality of your evaluations, save time and increase your productivity, and stop dreading review time for good.