Stay interviews prevent exit interviews! You can't afford to lose them. They're your stars and your solid citizens. You wonder if they're happy in your organization--and what might keep them there. To find out, you could:A. Conduct a survey--then try to guess who said what.B. Take note of their latest tattoos. Is your company logo among them?C. Ask, "What will keep you here?"The correct answer is C. It's the opening line of a great stay interview, and it could make the difference between keeping and losing your best people. Worried that your talented people will want things you can't deliver, like more money or a big promotion? Beverly Kaye and Sharon Jordan-Evans have a simple four-step process for dealing with that. Not sure how to get started? They provide dozens of suggested questions and icebreakers. Think you don't have time? They offer all kinds of creative time-saving options for where, when, and how you can do stay interviews.
NEW EDITION, REVISED AND UPDATED Since employees who walk out the door cost their companies up to 200 percent of their annual salaries to replace, retention is one of the most important issues facing businesses today. And with so many surveys reporting that employees are unhappy and not working up to their full potential, engagement is a second serious and costly issue. The latest edition of this Wall Street Journal bestseller offers twenty-six simple strategies--from A to Z--that managers can use to address their employees' real concerns and keep them engaged. The fifth edition has been revised and updated throughout and includes many more international examples, reflecting the fact that Love 'Em or Lose 'Em is available in twenty-two languages, from Albanian and Arabic to Thai and Turkish. Its message is truly one that spans continents and cultures.
In its fourth edition this title contains updated information to help engage and retain talent in the workplace; new sections include frequently asked questions about the book's approach and a compilation of anecdotes and research findings that support the book's method. Authors Kaye and Jordan-Evans, both in the private sector of career training and development, provide managers with easy-to-implement, inexpensive, research-based strategies to cultivate a talent-focused mindset with the intention of hiring and retaining the best employees for a company. The writing is straightforward and easy to read, with frequent bullet point sections for emphasis on certain points. Annotation ©2008 Book News, Inc., Portland, OR (booknews.com)
Whether for fear of an uncertain economy or reluctance to deal with the inevitable stresses of looking for work, many people feel unwilling or unable to change jobs. So they simply "quit on the job." They disengage, produce less, and bide their time in quiet dissatisfaction, making themselves, and often their coworkers, family, and friends miserable. But there is an alternative. Love It, Don't Leave It provides readers with 26 ways to make their current work environment more satisfying. Presented in an appealing, accessible A-to-Z format, Love It, Don't Leave It includes strategies for improving communication, stimulating career growth, balancing work with family, and much more. Designed for workers at any age and at any stage, Love It, Don't Leave It helps people assume responsibility for the way their work lives work. Readers who try just a few of the strategies in this book may find that the job they want is the job they already have.
Workplace satisfaction is a two-way street. Yes, it demands effort from your manager and from the leaders of your organization. But it also demands initiative and effort from you. We believe, quite passionately, that positive change is not only possible but well worth your effort. We feel certain that with a few well-chosen steps, you can get more of what you want, right where you are.