You Need Results, and IT Needs Respect: How to Enhance Your Relationships with People in IT to Drive Results
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- Synopsis
- Relationships between IT leaders and line managers are often strained. The work is inherently complex, and the risks and costs are high. When you combine the difficulty of the work with the differences in personalities, backgrounds, and incentives, it's easy to see why it's hard for IT and line managers to feel the love. What can you do to resolve the language barrier and start getting results? You need to stop focusing solely on getting the results you want, and start focusing your efforts on connecting with the people who you rely on to achieve your goals. This chapter outlines the organization of the typical IT department and introduces the people behind the processes. The author provides a comprehensive and foolproof guide to forming strong, productive relationships with the right people in IT and designing a new, mutually beneficial partnership. This chapter was originally published as Chapter 2 of 8 Things We Hate About IT: How to Move Beyond the Frustrations to Form a New Partnership with IT.
- Copyright:
- 2010
Book Details
- Book Quality:
- Publisher Quality
- Publisher:
- Harvard Business Publishing
- Date of Addition:
- 08/03/16
- Copyrighted By:
- HBS Press
- Adult content:
- No
- Language:
- English
- Has Image Descriptions:
- No
- Categories:
- Nonfiction, Business and Finance
- Submitted By:
- Bookshare Staff
- Usage Restrictions:
- This is a copyrighted book.