Beyond Inclusion

By: J. Goosby Smith and Josie Bell Lindsay

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Synopsis: After infusing equity into organizational processes, conducting diversity training, and ensuring fair hiring practices, today's leaders have hit a brick wall. While they have diversified organizations, they realize that more needs to be done to make their organizations truly inclusive. Beyond Inclusion adopts a holistic and systems view of the organization and presents a robust model of how individuals and leaders experience inclusion in the workplace. Borrowing the African concept of Ubuntu, which assumes the connectedness and interdependence within a social system, the authors frame and make concrete the thoughts and actions that result in inclusive organizations. After presenting an actionable model of organizational inclusion based upon rigorous research with thousands of individual contributors and leaders in several countries including the U. S. , the authors discuss concrete strategies and leadership actions that create, nurture, and sustain workplace inclusion. Leaders will learn specific behaviors that energize themselves and their employees, resulting in more inclusive teams, departments, and organizational cultures.