Coaching, Counseling and Mentoring: How to Choose and Use the Right Technique to Boost Employee Performance

By:

Synopsis

Coaching, counseling, and mentoring can dramatically improve employee productivity and satisfaction.

But there’s a big difference between continuously encouraging employees to do their jobs well (coaching), attempting to fix poor performance (counseling), and helping top performers excel (mentoring).

Unfortunately, most managers don’t truly understand how and when to do each.

Coaching, Counseling & Mentoring provides helpful tools like self-assessments and real-life scenarios, and gives managers specific, practical guidance on using these techniques to improve the performance of all their people.

This updated and revised second edition includes useful scripts for talking to employees about sensitive issues, and new material on topics including working with off-site employees, what to say when an employee denies a problem exists, whether or not to coach temps and part-timers, how to draw the line between the mentoring and supervisory role, and what to do when counseling fails.

This is an essential guide for managers who want to build their confidence and skill in getting the most from their people.

Copyright:
1998

Book Details

Book Quality:
Publisher Quality
Book Size:
230 Pages
ISBN-13:
9780814430101
Publisher:
AMACOM
Date of Addition:
Copyrighted By:
Florence M. Stone.
Adult content:
No
Language:
English
Has Image Descriptions:
No
Categories:
Nonfiction, Business and Finance
Grade Levels:
Twelfth grade
Submitted By:
Bookshare Staff
Usage Restrictions:
This is a copyrighted book.

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