Customer Service Games for Training (Routledge Revivals)
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- Synopsis
- This title was first published in 2011.After World War II, a systems approach to solving complex problems and managing complex systems came into vogue among engineers, scientists, and managers, fostered in part by the diffusion of digital computing power.Enthusiasm for the approach peaked during the Johnson administration, when it was applied to everything from military command and control systems to poverty in American cities. Although its failure in the social sphere, coupled with increasing skepticism about the role of technology and "experts" in American society, led to a retrenchment, systems methods are still part of modern managerial practice.
- Copyright:
- 2000
Book Details
- Book Quality:
- Publisher Quality
- Book Size:
- 178 Pages
- ISBN-13:
- 9781351723848
- Related ISBNs:
- 9781315181998, 9781138742741
- Publisher:
- Taylor and Francis
- Date of Addition:
- 12/06/22
- Copyrighted By:
- Copyright Holder not supplied in Metadata
- Adult content:
- No
- Language:
- English
- Has Image Descriptions:
- No
- Categories:
- Nonfiction, Business and Finance, Social Studies, Earth Sciences
- Submitted By:
- Bookshare Staff
- Usage Restrictions:
- This is a copyrighted book.
- Edited by:
- Agatha C Hughes
- Edited by:
- Thomas P Hughes