The Buzz: 50 Little Things that Make a Big Difference to Worldclass Customer Service
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- Synopsis
- Customers are key to your success. Make a big difference to them by taking care of the little things that matter - this book contains 50 tips and techniques to create a Buzz that delivers world-class customer service. In his punchy, accessible guide, well-known author David Freemantle offers simple, helpful advice on forming strong bonds with your clients. Create a Buzz for customer care throughout your company and inspire everyone to Make A Difference (perhaps even form a M.A.D. group!). Inject energy, vitality and warmth into your customer relations; create a Buzz and reap the rewards.
- Copyright:
- 2004
Book Details
- Book Quality:
- Publisher Quality
- Book Size:
- 228 Pages
- ISBN-13:
- 9781473645004
- Related ISBNs:
- 9781857883473
- Publisher:
- Quercus
- Date of Addition:
- 06/30/21
- Copyrighted By:
- Nicholas Brealey Publishing
- Adult content:
- No
- Language:
- English
- Has Image Descriptions:
- No
- Categories:
- Nonfiction, Business and Finance
- Submitted By:
- Bookshare Staff
- Usage Restrictions:
- This is a copyrighted book.