Nascent Platform Strategy: Overcoming the Chicken-or-Egg Dilemma

By: Andy Wu and David R. Clough and Sasha Kaletsky

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Synopsis: This note provides a framework for addressing the classic chicken-or-egg dilemma facing entrepreneurs launching nascent multi-sided platforms. There are several conditions that lead to a difficult chicken-or-egg problem: strong network effects, high multi-homing costs, limited differentiation, and high other barriers to entry. To overcome this challenge and create competitive advantage by reaching critical scale in network size, there are three categories of solutions to the problem: increasing value, decreasing cost, or subsidizing value for the platform participants. For a multi-sided platform, there are also dynamic considerations for addressing whether to stage one side of the platform first or build both simultaneously.