Exploring Service Science: 9th International Conference, IESS 2018, Karlsruhe, Germany, September 19–21, 2018, Proceedings (1st ed. 2018) (Lecture Notes in Business Information Processing #331)

By: Gerhard Satzger and Lia Patrício and Mohamed Zaki and Niklas Kühl and Peter Hottum

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Synopsis: This book constitutes the proceedings of the 9th International Conference on Exploring Services Science, IESS 2018, held in Karlsruhe, Germany, in September 2018. The 30 papers presented in this volume were carefully reviewed and selected from 67 submissions. The book is structured in six parts, each featuring contributions describing current research in a particular domain of service science: Service Design and Innovation; Smart Service Processes; Big Data in Services; Service Topics Open Exploration; Design Science Research in Services. The book offers an extended, ICT-focused vision on services and addresses multiple relevant aspects, including underlying business models, the necessary processes and technological capabilities like big data and machine learning. The academic work showcased at the conference should help to advance service science and its application in practice.

Book Quality:: Publisher Quality
ISBN-13:: 9783030007133
Related ISBNs:: 9783030007126
Publisher:: Springer International Publishing
Date of Addition:: 03/08/24
Copyrighted By:: Springer Nature Switzerland AG
Adult content:: No
Language:: English
Has Image Descriptions:: No
Categories:: Nonfiction, Computers and Internet, Business and Finance, Medicine
Submitted By:: Bookshare Staff
Usage Restrictions:: This is a copyrighted book.
Edited by:: Gerhard Satzger
Edited by:: Lia Patrício
Edited by:: Mohamed Zaki
Edited by:: Niklas Kühl
Edited by:: Peter Hottum