How to Tell Anyone Anything: Breakthrough Techniques for Handling Difficult Conversations at Work
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- Synopsis
- No one likes to be criticized, but this book teaches the communication skills needed to successfully get the message across while keeping feelings and relationships intact.Drawing from the latest in psychology on how best to connect with others, How to Tell Anyone Anything steers you away from the common mistake of providing feedback by focusing on what&’s wrong and shows you instead how to provide clear, constructive positive messages that create real behavior and performance change.You&’ll learn how to:be more candid,prioritize relationships,ask important questions,reframe difficult messages,control your emotions,and be graceful when you&’re on the receiving end of difficult feedback.Complete with illuminating examples and a unique step-by-step process, How to Tell Anyone Anything gives you powerful insight into how we all react naturally to criticism--and how to transform interactions that might become verbal tugs-of-war into collaborative problem-solving sessions.
- Copyright:
- 2009
Book Details
- Book Quality:
- Publisher Quality
- Book Size:
- 240 Pages
- ISBN-13:
- 9780814410165
- Related ISBNs:
- 9780814410158
- Publisher:
- AMACOM
- Date of Addition:
- 07/05/25
- Copyrighted By:
- Richard S. Gallagher
- Adult content:
- No
- Language:
- English
- Has Image Descriptions:
- No
- Categories:
- Nonfiction, Self-Help, Business and Finance, Communication, Sociology
- Grade Levels:
- College Freshman
- Reading Age:
- 18–18
- Submitted By:
- Bookshare Staff
- Usage Restrictions:
- This is a copyrighted book.
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- by Richard Gallagher
- in Nonfiction
- in Self-Help
- in Business and Finance
- in Communication
- in Sociology