Communicating and Organizing in Complex Operational Situations: An Empirical Study of Communication Structures in Staff Work
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- Synopsis
- Jana M. Celikler examines the creation, maintenance, and design of communication structures and processes within situation briefings in the staff work of civil and disaster protection organizations. Based on a conversation analysis of 45 situation briefings, which the author documented through participant observation, she develops a phase model that represents the individual phases in the communication process of a situation briefing, taking into account phase-specific communication patterns. Based on her findings, she formulates design recommendations for conducting situation briefings.
- Copyright:
- 2025
Book Details
- Book Quality:
- Publisher Quality
- ISBN-13:
- 9783658489557
- Related ISBNs:
- 9783658489540
- Publisher:
- Springer Fachmedien Wiesbaden
- Date of Addition:
- 09/26/25
- Copyrighted By:
- The Editor
- Adult content:
- No
- Language:
- English
- Has Image Descriptions:
- No
- Categories:
- Nonfiction, Business and Finance
- Submitted By:
- Bookshare Staff
- Usage Restrictions:
- This is a copyrighted book.