Special Collections
Benetech’s Global Certified Accessible Titles
Description: Benetech’s GCA program is the first independent third-party EPUB certification to verify ebook accessibility. By creating content that is born accessible, publishers can meet the needs of all readers. Learn more: https://bornaccessible.benetech.org/
- Table View
- List View
Leading Improving Primary Schools
by Geoff SouthworthFocuses on leadership for school improvement, looking at how heads and deputies lead, or might lead, their school's improvment efforts. This concise book, with practical illustrations, is relevant to Teacher Training Agency courses for the National Professional Qualification for headteachers, and draws upon the principles and frameworks the TTA has introduced for its headteacher programmes.
Leading Procurement Strategy
by Martin Christopher and Dr Carlos Mena and Remko van HoekDelivering successful procurement programs has helped businesses like IKEA, Tesla and Nike maximize the potential of their resources and gain the competitive advantage. Learn how to develop similar strategies, that meet the needs of the business, customers and suppliers, and lead their implementation using insights from the experts in procurement strategy.Leading Procurement Strategy provides readers with a complete overview of the skills, knowledge and tools needed to implement a successful procurement strategy. The expert author team of Carlos Mena, Remko van Hoek, and Martin Christopher present practical advice and guidance underpinned by academic theory and supported by an extensive range of real-world case studies including IBM, IKEA, John Deere, NASA, Nike and Tesla. Readers are shown how to develop, deliver and sustain procurement performance with clear and accessible guidance.The third edition offers the latest insights into the future of procurement and digitalization, updates on green and socially responsible procurement and a revised structure. The key issues affecting the procurement function are covered and tips for developing the best practices in teams are found throughout.
Leading the Customer Experience
by Brad ClevelandMany organizations and leaders struggle to respond effectively to fast-evolving customer expectations driven by innovations in products, services and technologies such as AI and mobile. Failing to build the necessary strategy, culture and processes, they suffer from high costs, dissatisfied customers and brand damage. The mandate to get customer experience right is real and urgent. Leading the Customer Experience is a guide to shaping experiences that win loyalty and deliver outstanding business results. It provides a bold, step-by-step approach that will get you and your team pointed in the right direction. And equipped to make sound decisions along the way. Leading the Customer Experience is easy to understand and imminently practical. It is based on the author's extensive experience both as a founding partner of one of the world's most influential customer management organizations, and his work with B2B and B2C organizations in the private and public sectors.The author's down-to-earth explanations cut through jargon and clutter, while stories and examples bring important principles to life. Leading the Customer Experience is relatable to anyone leading, managing or aspiring to better understand customer experience.
Leading with Compassion
by Gregory E. WordenBusiness schools teach the transactional tools one needs to work in business. They teach various strategic planning and decision-making models such as SPACE or SWOT or decision trees or weighted grids. They teach about the various functions of an organization, financial ratios, and breakeven analyses. And they may even have a class on business ethics. But those tools are more about knowing where the business-case boundaries are as a risk prevention measure and do not help one to think about how they should comport themselves as a leader. This book is about helping you to become your best self and helping those around you to achieve their best. Inherently it’s about authenticity, integrity, and empathy and how these simple traits can lead to high performance. The book explores ways to make our leadership more authentic and to lead with integrity. It discusses how to mentor employees and how this can lead to higher-performing teams and more successful organizations. The book is organized around four major constructs. The first is about personal leadership. It starts with honesty and integrity. That provides the basis for an empathetic leadership style. This is one that helps to engage followers and brings them along because they want to come along for the journey, rather than feeling forced. That is the nature of the second construct: building and maintaining high-performing teams. This is then the basis for building a trusting culture. Change is all around us and that can be exhausting. Building a culture of trust is the first step toward building an agile organizational culture. That is the third construct. Finally, the last is a message of simple optimism. There are many challenges facing society today, but with thoughtful, engaging leaders there is hope that we can collectively rise to the challenge.
Lead On!
by Pete HallEvery school leader will benefit from this must-have book by award-winning educator Pete Hall. In it he shares his wisdom, insights, and lessons lived and learned with educators at all stages of their careers. His lively, readable style makes it easy to follow his practical tips and strategies for taking action, goal-setting, motivating others, gaining perspective, and so much more! The ideas for motivational strategies jump out from the pages, and combined with the common-sense approach, make this a go-to, appealing reference for educators to use over and over again. Timeless lessons in this book include: Making It Fun Again Hope Ain't a Strategy The Power of Positive Phrasing And many more!
Lean in a High-Variability Business
by Jeffrey K. Liker and Eduardo Lander and Thomas E. Root"John Dewey famously pointed out, 'We don't learn from experience. We learn from reflecting on experience.' Here's your chance to learn as the three authors reflect on the (successful) struggle to build a Lean production and management system at Zingerman's Mail Order. Thousands of people visit and benchmark ZMO. This book delivers the backstory in a richly illustrated way." -- Mike Rother, author of the bestselling books Toyota Kata and The Toyota Kata Practice Guide This clever and highly engaging graphic novel details a story about one organization’s Lean journey with inspiration from the Toyota Way. Over the years, common misunderstandings about what Lean is, what the journey is like, and how to advance have proliferated. Often, these misunderstandings come from the way people simplistically talk and think about Lean as if it is some concrete thing that you insert into an organization and step back to watch the results. The authors, however, view the organization as a living system with interacting parts and constant exposure to the environment. It is dynamic, so it’s hard to predict what obstacles you will face next. Just when you think you have it solved, new challenges arise from the market, competitors, government regulations, and every direction you turn to. When you look at your organization in this way, you see Lean through a different lens. The goal is to make your processes and people into a more adaptive system so you can navigate through all the complexity and uncertainty to continually achieve your goals. This is how Toyota views things and they summarize the Toyota Way as continuous improvement and respect for people. Each person becomes a partner in struggling to learn and adapt, and specific tools are used in very different ways throughout the company to accomplish their goals. The story presented here focuses on a small company called Zingerman’s Mail Order (ZMO). Tom Root was one of the founders of this spin-off of the Zingerman’s delicatessen. The deli was founded to bring high-quality artisanal food to Ann Arbor, Michigan. The purpose of this book is not to provide a "recipe for implementation" – the authors want you to get a feeling for the struggle, for the learning process. They explain and demonstrate many Lean tools within the context of the journey and how they were adapted for this particular business. Toyota kata became the centerpiece of developing scientific thinking skills to begin to bring continuous improvement to life.
Learning about Emotions in Illness
by Jessica Yakeley and Peter ShoenbergGood communication between the doctor and patient is essential for the patient to establish a trusting relationship with their doctor and to make the best use of the appropriate treatment. Traditional methods for teaching communication skills have focused on simulated clinical situations in which students learn how to improve their communication, with actors playing the part of the patients, rather than from live experiences with patients. Psychodynamic psychotherapy, with its emphasis on learning to reflect on experiences, offers the student the possibility of learning from a real experience with a patient. Such opportunities allow students to learn directly about patients’ emotions, as well as to appreciate their own emotional responses to illness and to communicate better with their patients. In this book, Peter Shoenberg, Jessica Yakeley, and their contributors who include students and teachers, discuss two different teaching approaches developed at University College London to help medical students understand the role of emotions in illness, communicate more effectively, and gain a deeper understanding of the doctor patient relationship. The benefits of Ball, Wolff and Tredgold’s Student Psychotherapy Scheme are considered alongside Shoenberg and Suckling’s short term student Balint discussion group scheme to provide clear guidance about how psychotherapeutic understanding can be used to inform medical education, with positive results. At a time when medicine is becoming increasingly technological and there is a growing demand by the public for more psychologically minded doctors, this book will be a key resource for physicians, general practitioners, psychologists, psychiatrists and psychotherapists who are involved in medical teaching and for medical students.
Learning about Social Issues through Scripts for Learners aged 11-16
by John Rainer and Kirsty WaltersLearning about Social Issues through Scripts for Learners aged 11-16 offers secondary drama teachers a new and exciting approach to exploring social issues with their students. Focusing on the issues that matter to young people, it includes a wide range of classroom and performance materials carefully tailored for differing abilities and ages. The book is based around four original play scripts exploring themes of antisocial behaviour, eating disorders, the effects of war on families and riots – that have been tried, tested and proven to motivate and engage young people. As well as building performance skills, each script is accompanied by detailed schemes of work to help students explore what the issues mean to them and develop their problem solving and thinking skills. The book also includes cross references to pedagogical techniques and approaches, assessment for learning and ‘learning to learn’. Written by an experienced author team, Learning about Social Issues through Scripts for Learners aged 11-16 provides a ‘one-stop shop’ for teachers to explore relevant and stimulating themes and topics that will engage students in lively debate, promote empathy and produce creative dramatic responses.
Learning and Development
by Rebecca Page-TickellHow can learning initiatives contribute to employee and organizational success? This is a practical introduction to the principles of designing and delivering effective training and L&D programmes. Providing diagnostic tools, scenarios and case studies, Learning and Development demonstrates how to link learning to strategic business goals and explores both the benefits and complexities associated with L&D. This updated third edition features a new chapter on designing learning interventions, covering technology-led development and the impact of virtual learning. There is also guidance on making learning and development strategies accessible and inclusive for all employees, and information on metrics that can be used for measuring effectiveness.Learning and Development features guidance in essential areas including identifying L&D needs, selecting the most appropriate types of intervention and the processes of measurement and evaluation. Online resources include extended case studies, an annotated literature review and self-evaluation tools.HR Fundamentals is a series of succinct, practical guides featuring exercises, examples and case studies. They are ideal for students and those in the early stages of their HR careers.
The Learning and Development Handbook
by Michelle Parry-SlaterThe skills needed in today's business world are not the same as they were in the past. Therefore, upskilling, reskilling and developing staff has never been more important. However, classroom training isn't the best way to achieve this with employees forgetting more than 70% of what they've been taught within just one day. Learning outside the workplace is social, digital and immediate and companies need to embrace this to achieve the productivity, performance and revenue benefits that come from effective learning. The Learning and Development Handbook is a practical guide for L&D professionals wanting to move away from traditional classroom teaching but not sure where to start. Full of practical tips and advice, this is urgent reading for anyone in the learning profession.The Learning and Development Handbook includes advice on how to embed social and digital learning, make the most of blended learning, adopt brain-friendly learning and design more effective learning content for improved employee engagement and performance. This book also provides guidance on how to identify learning needs in an organization, gather evidence to engage stakeholders and align L&D strategy with overall business strategy. There is also expert guidance on how to evaluate and measure the effectiveness of learning, where to find the data needed to support learning activity. Written by an L&D practitioner, for L&D practitioners, this book is packed full of tips, hints, tools and models that can be used to improve both employee and overall business performance in the immediate, middle-term and long-term future.
Learning and Memory
by Eduardo Mercado and Mark Gluck and Catherine MyersWith real-world examples, fascinating applications, and clear explanations, this breakthrough text helps uninitiated students understand the basic ideas and human impact of groundbreaking learning and memory research. Its unique organization into three sections—Behavioral Processes, Brain Substrates, and Clinical Perspectives—allows students to make connections across chapters while giving instructors the flexibility to assign the material that matches the course. The new edition again offers the book’s signature inclusion of human and non-human studies and full-color design and images. You’ll find even more meaningful real-life examples; new coverage of learning and memory research and brain-imaging; an expanded discussion of the role of genetics in producing individual differences; new material on the role of sleep in memory, and more.
Learning and Work
by Charles N. DarrahFirst published in 1996. Routledge is an imprint of Taylor & Francis, an informa company.
Learning at Speed
by Nelson SivalingamThe world is changing fast, but are you? Do you know where the skills gaps are in your organization? Do you know how to fill these gaps? Most importantly, can you make the necessary changes quickly enough to succeed?Learning at Speed is a practical book which brings together the best from lean and agile methodologies to show how they can be applied to learning and development (L&D) to improve individual and organizational performance. This provides a people development framework which can be used to deconstruct a learning strategy and optimise each element for improved results. It shows how to identify learning barriers and possible solutions, leverage company data to understand learning needs and how to assess the most effective learning resources and delivery channels. Crucially, Learning at Speed shows how to track metrics that matter, get the most from your budget and how to build a business case to get stakeholder buy-in. Understanding how to continuously upskill and reskill a workforce at speed will ensure that organizations can stay ahead of the competition. Supported by templates, worksheets, case studies, examples and practical advice, this book is the practical guide that shows learning and development (L&D) professionals how to achieve this.
Learning Disability
by David G. RaceThe detailed study of learning disability features rarely in university courses. To a large extent this reflects the low value attributed by our society and its human services to people with learning difficulties. This unusual book, based on one of those rare courses, includes contributions from academic specialists, students and people with learning difficulties, all of whom have participated in the course. Its 'social approach' challenges the very idea of what should be taught about the subject of learning disability and who should teach it. Learning Disability - A Social Approach looks at how people's lives are affected by human services. It covers specific policy and service issues, different aspects of working with people and key debates. The unique insights gained from the combination of academic knowledge and real life experience make it a topical and thought-provoking text for anyone involved with learning disability - student, teacher, professional or policy maker.
Learning Ecosystems
by Katja SchipperheijnBuilding and sustaining an organization which is nimble, adaptable, resilient and future proof is both complex and urgent. Only those with flexible and innovative Learnscapes will succeed.Learning Ecosystems explains how organizations evolve into LearnScapes where learning techniques are aligned with continuous interaction with the ecosystem they are part of. It explains how to upskill and reskill a workforce continuously in an increasingly collaborative and tech-enabled world. Full of practical guidance and strategic advice, this book covers how to take a lifelong approach to learning in the organization and the core competencies needed for this. It explains what to do when building a value and data-driven learning strategy and discusses the symbiosis of people and technology. This book explores lean learning, data analytics, learning technologies including artificial intelligence (AI) and the ethics of using these technologies. There is also crucial guidance on how to take a human-centric approach to innovation. Learning Ecosystems demonstrates the value of continuous improvement and offers techniques for a variety of situations including problem analyses, experimentation and algorithmic business thinking. Most importantly, it provides guidance on how to build a learning culture and a learning ecosystem throughout the company. Supported by case studies from companies including Etihad Airways, ING, ESF and FEDEX, this is essential reading from a leading learning innovator who has helped global organizations to rethink their learning strategies to achieve sustained business growth.
Learning Experience Design
by Donald ClarkHow can I create in-person learning that engages people? How can I build digital learning that is effective? How can I develop learning content that can be used remotely and ensure that the learning sticks? Learning Experience Design has the answers to all these questions and more. This book is a practical guide for all learning and development (L&D) professionals. It covers everything from what learning experience design (LXD) is, the role of the L&D professional in LXD, and what the main areas to consider when designing learning are including emotion, attention, memory, engagement, enjoyment, transfer, practice and learning retention. It includes practical advice for all areas of learning design including text, graphics, audio, visual, simulations, AR/VR, question and social design. There is also essential guidance on instructional design, UX (user experience) design and how to design effective learning analytics. The final part of the book covers design thinking, blended learning and discussion of LMSs (learning management systems), LXPs (learning experience platforms) and LRSs (learning record stores). With examples, tips, case studies and advice throughout, this is an invaluable book for anyone wanting to make an impact with their learning design and ensure knowledge, skills and performance improvement.
Learning from Life
by Patrick CasementAll of life can be a resource for our learning. In his fourth and most personal book, Patrick Casement attempts to understand what he has learned from life, sharing a wide range of those experiences that have helped shape the analyst he has become. Patrick Casement shares various incidents in his life to demonstrate how these helped lay a foundation for his subsequent understanding of psychoanalysis. These examples from his life and work are powerful and at times very moving, but always filled with hope and compassion. This unique book gives a fascinating insight into fundamental questions concerning the acquisition of analytic wisdom and how personal experiences shape the analyst's approach to clinical work. It will be of great interest to all psychoanalysts and psychoanalytic psychotherapists.
Learning Privilege
by Adam HowardHow can teachers bridge the gap between their commitments to social justice and their day to day practice? This is the question author Adam Howard asked as he began teaching at an elite private school and the question that led him to conduct a six-year study on affluent schooling. Unfamiliar with the educational landscape of privilege and abundance, he began exploring the burning questions he had as a teacher on the lessons affluent students are taught in schooling about their place in the world, their relationships with others, and who they are. Grounded in an extensive ethnographic account, Learning Privilege examines the concept of privilege itself and the cultural and social processes in schooling that reinforce and regenerate privilege. Howard explores what educators, students and families at elite schools value most in education and how these values guide ways of knowing and doing that both create high standards for their educational programs and reinforce privilege as a collective identity. This book illustrates the ways that affluent students construct their own privilege,not, fundamentally, as what they have, but, rather, as who they are.
Learning to Labor in New Times
by Paul Willis and Nadine Dolby and Greg DimitriadisLearning to Labor in New Times foregrounds nine essays which re-examine the work of noted sociologist Paul Willis, 25 years after the publication of his seminal Learning to Labor, one of the most frequently cited and assigned texts in the cultural studies and social foundations of education.
Learning To Teach in an Age of Accountability
by Arthur T. Costigan and Karen Kepler Zumwalt and Margaret Smith CroccoThis book documents the "brave new world" of teacher, administrator, school, and student accountability that has swept across the United States in recent years. Its particular vantage point is the perspective of dozens of new teachers trying to make their way through their first months and years working in schools in the New York City metropolitan area. The issues they grapple with are not, however, unique to this context, but common problems found today in urban, suburban, and rural schools across the United States. The stories in this book offer a compelling portrait of these teachers' encounters with the new culture of accountability and the strategies they develop for coping, even succeeding, within such demanding settings. Learning to Teach in an Age of Accountability: *introduces research on teaching and engages the "big ideas" concerning teacher research, highlighting what we know and where that leads us; *offers a rich set of teacher narratives that are organized to widen the angle of vision from biography, to classrooms, schools, and society; and *includes questions and activities to encourage discussion and further research about the ideas raised; and *addresses the possibilities for best practice and curricular decision making in light of the issues and ideas presented in the book. This volume--unique in its portrayal of new teachers' encounters with issues of accountability--makes a singular contribution to the educational literature on new teachers. It is relevant to everyone interested in the contemporary world of teaching, and is particularly appropriate as a text for preservice and in-service students. All readers who believe that the key to a good school lies in attracting and keeping good teachers will find the issues presented here both personally engaging and deeply troubling.
The Least of These
by Anthony E. CookFirst published in 1997. Routledge is an imprint of Taylor & Francis, an informa company.
Leaves of Grass
by Walt Whitman and Cynthia Brantley Johnson and Charles BrowerENDURING LITERATURE ILLUMINATED BY PRACTICAL SCHOLARSHIP
A collection of quintessentially American poems, the seminal work of one of the most influential writers of the nineteenth century.
THIS ENRICHED CLASSIC EDITION INCLUDES:
* A concise introduction that gives readers important background information
* A chronology of the author's life and work
* A timeline of significant events that provides the book's historical context
* An outline of key themes and plot points to help readers form their own interpretations
* Detailed explanatory notes
* Critical analysis, including contemporary and modern perspectives on the work
* Discussion questions to promote lively classroom and book group interaction
* A list of recommended related books and films to broaden the reader's experience
Enriched Classics offer readers affordable editions of great works of literature enhanced by helpful notes and insightful commentary. The scholarship provided in Enriched Classics enables readers to appreciate, understand, and enjoy the world s finest books to their full potential.
Leaving Home
by Jay HaleyLeaving Home presents a method of family therapy at the stage when children are leaving home. It includes a special classification of young people with problems, and tackles family orientation, the therapist support system, the first interview, apathy, troublemaking, a heroin problem, a chronic case, and resolved and unresolved issues.Visit www.haley-therapies.com for additional resources by Jay Haley, including live videos of the pioneering therapist in action.
Lecturing
by Brenda Smith and Graham Webb and Helen EdwardsFeaturing real-life hints, tips and examples of good and bad practice, this manual provides practical advice on good lecturing techniques and confidence in further and higher education contexts.
The Legacy of Grazia dei Rossi
by Jacqueline ParkSet in sixteenth-century Istanbul during the illustrious Ottoman Empire, The Legacy of Grazia dei Rossi chronicles the fate of Grazia’s son, Danilo, and his forbidden love affair with Princess Saida, the Sultan’s beloved daughter.Judah del Medigo, Jewish physician to the Sultan at the Ottoman court and husband of Grazia dei Rossi, has been misinformed that his son, Danilo, perished at sea on the way to Istanbul. When the two are eventually reunited, Judah’s first thought is to resign from the Sultan’s service to devote himself to his son’s recovery. But the Great Suleiman is not about to give up his valued Chief Body Physician. A ruler accustomed to getting his way, the Sultan proposes a bargain: he offers the boy a place in the harem school for royal children, plus the services of his own mother as guardian while the doctor is absent during campaign season in Baghdad. It is an opportunity that Judah cannot deny his son.Danilo is assigned as his tutor the princess Saida, the Sultan’s beloved daughter. At first the two resent each other deeply. But as Danilo and Saida approach adulthood they fall in love and begin a forbidden romance. Fate has decreed that Saida will marry a husband of the Sultan’s choosing, and Danilo will return to Italy to study medicine just as his father did. For a princess preparing for marriage, a dalliance with an unrelated male would cast a stain on the Sultan’s honour that could only be avenged by death…A tantalizing look at life in the Ottoman court, The Legacy of Grazia dei Rossi is a sweeping historical romance and the long-awaited follow-up to the international sensation The Secret Book of Grazia dei Rossi.