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The Truth About Teaching, Revised and Expanded

by Coleen Armstrong

A beautiful gift book that offers encouragement, comfort, and inspiration for new (and veteran) teachers This beautifully designed book is a celebration of the joys and challenges of the teaching life. Author and veteran educator Coleen Armstrong is a wise, witty, and caring mentor. Her words of encouragement will resonate with new teachers, with students in teacher education schools, and with veteran teachers who wish to remember that they are not alone in an often lonely profession. From lesson plans to large classes; salaries to student engagement; germs to geometry-learning (or remembering) to love both the highs and lows of the profession has never been easier, or more fun. Contains a wealth of wise, humorous, and practical advice for all teachers Includes over 150 tips, suggestions, and ideas Co-published with Inspiring Teachers, a teacher-created organization

The New CFO Financial Leadership Manual

by Steven M. Bragg

Filled with pragmatic insights, proactive strategies, and best practices, The New CFO Financial Leadership Manual, Second Edition is destined to become your essential desktop companion. This thorough guidebook is essential reading for the CFO requiring an overview of strategies, measurement and control systems, financial analysis tools, funding sources, and management improvement tips.

The New Know

by Thornton May

Learn to manage and grow successful analytical teams within your businessExamining analytics-one of the hottest business topics today-The New KNOW argues that analytics is needed by all enterprises in order to be successful. Until now, enterprises have been required to know what happened in the past, but in today's environment, your organization is expected to have a good knowledge of what happens next.This innovative book coversWhere analytics live in the enterpriseThe value of analyticsRelationships betwixt and betweenTechnologies of analyticsMarkets and marketers of analyticsThe New KNOW is a timely, essential resource to staying competitive in your field.

Leading the Virtual Workforce

by Lojeski Karen Sobel

Leading the Virtual Workforce How Great Leaders Transform Organizations in the 21st Century Praise for Leading the Virtual Workforce "Strong leadership in the best of times is difficult to achieve, but in today's rapidly changing business environment, leaders are tested in many new ways. Once again, Lojeski has a fresh take on what it takes to lead today's widely dispersed workforce. " -Ellen Pearlman, former editor-in-chief, CIO Insight magazine "Karen Lojeski has distilled the essence of the leader's role in 'managing' virtual teams. Her very relevant case stories illustrate that to be successful, the authentic leader must be able to create context and a collaborative lexicon for virtual knowledge sharing and must work diligently to build the social capital that is so vital to the success of virtual work groups. Karen's key contribution in this and her previous book, Uniting the Virtual Workforce, is the 'discovery' and clear articulation of her theory of the Virtual Distance Index, which leaders can use to measure and manage the process of virtual teamwork. " -Dave Davison, Chairman, Virtual Visuals Inc. "I agree entirely with Karen when she says that today, more than ever, effective leaders are desperately needed. She skillfully defines the dislocation and demarcation of leaders from followers through the 'Virtual Distance,' and yet paradoxically calls leaders to 'stoke the flames of innovation and cooperation in a complex, interwoven world. ' This gives rise to her exploration of the Virtual Distance Leader. As Karen points out, the twenty-first-century leader must, amidst the conditions of pressure, change, and transformation, bring human endeavor and action to value and meaning for others. " -Adrian Machon, Director, Executive & Leadership Development, GlaxoSmithKline

The Value and Momentum Trader

by Grant Henning

A winning approach to stock trading based on proprietary statistical research in ExcelIn The Value and Momentum Trader, Grant Henning presents a comprehensive approach to stock trading, which centers around Excel-based research methods he has developed. In this book, Henning presents the trading tools he has used to become a successful trader, and discusses some of the greatest challenges facing active market participants. This reliable resource presents both winning trading systems and all the skills necessary to perform as a trader as market conditions change. It also demonstrates how you can turn the successes and failures of any trading system into an interactive feedback loop to discover one's true trading skills.Provides a solid understanding of the author's statistical trading systemExplores how to execute optimal trades under different market conditionsOutlines a very affordable Excel-based stock analysis method that is easy to implementDr. Henning has proven to be a trusted author with other academic publications in the areas of measurement and statistics.The Value and Momentum Trader is an essential guide to trading today's dynamic markets.

Winning Edge Trading

by Ned Gandevani

An innovative and comprehensive approach to profitable trading in these turbulent times Winning Edge Trading shows how to trade any market for great profits. Using the unique and innovative trading strategies and systems outlined here, you can trade stocks, ETFs, and futures to achieve market-beating returns. Written by system developer Dr. Ned Gandevani, this book provides an antidote to active investors and traders who are frustrated by stagnant and declining markets. Dr. Gandevani shows you how to maximize your profit while minimizing your risk with his innovative and comprehensive approach, and then reveals how to profit from market swings. In addition to providing a simple and easy-to-execute trading system, Dr. Gandevani also explains how you can determine your risk tolerance and choose a compatible system for maximum performance. Details the tools used to trade short or long time frames Explores how the Relative Strength Indicator and Detrended Price Oscillator can help you determine when to enter and exit a trade Discusses psychological issues involved in active trading, including the inability to take a loss, overtrading, trading personality, and system compatibility Winning Edge Trading contains the information you need to become a successful active investor and trader in today's dynamic markets.

The Mental Strategies of Top Traders

by Ari Kiev

An honest depiction of the challenges of trading and a clear explanation of what it takes to succeedTrading tends to be a winner-take-all activity where a small number of traders are very successful, while the majority either lose money or generate relatively small profits. In The Mental Strategies of Top Traders, author Ari Kiev identifies and analyzes the characteristics of successful traders and shows you how to cultivate these same characteristics.Successful trading, Kiev asserts, requires an unusual and sometimes contradictory blend of intellectual and psychological abilities, including the willingness to take risks, but in a very controlled manner; the discipline to develop high-conviction trading ideas in the face of unpredictable markets and incomplete information; as well as a strong drive to win, but also accept failure. Here, you'll discover how to achieve all this, and much more.Provides advice and solutions for traders struggling with today's volatile and stressful marketsAuthoritatively identifies key mental strategies of top tradersWritten by Ari Kiev, a highly respected figure in the professional trading communityAnalysis is supported by comments from contemporary traders and portfolio managers, many of whom struggled with the markets of 2008Designed with the serious trader in mind, this book will put you in a better position to excel in today's tumultuous markets.

Play Therapy with Traumatized Children

by Goodyear-Brown Paris

Introducing a practical model of play therapy for traumatized children Some of the most rewarding work a therapist can do is help a child recover from a traumatic event. But where to begin? A growing body of play therapy literature offers many specific techniques and a variety of theoretical models; however, many therapists are still searching for a comprehensive model of treatment that incorporates solid theoretical constructs with effective play therapy interventions. Clinicians have long recognized that trauma therapy is not just a matter of techniques but a journey with a beginning, middle, and end. In a pioneering contribution to the field, Play Therapy with Traumatized Children: A Prescriptive Approach, the author codifies the process in her model, Flexibly Sequential Play Therapy (FSPT). Integrating non-directive and directive approaches, this components-based model allows for the uniqueness of each child to be valued while providing a safe, systematic journey towards trauma resolution. The FSPT model demystifies play-based trauma treatment by outlining the scope and sequence of posttraumatic play therapy and providing detailed guidance for clinicians at each step of the process. Dramatically demonstrating the process of healing in case histories drawn from fifteen years of clinical practice with traumatized children, Play Therapy with Traumatized Children addresses: Creating a safe place for trauma processing Augmenting the child's adaptive coping strategies and soothing his or her physiology Correcting the child's cognitive distortions Ensuring that caregivers are facilitative partners in treatment Inviting gradual exposure to trauma content through play Creating developmentally sensitive trauma narratives Using termination to make positive meaning of the post-trauma self

Metaphor

by Denis Donoghue

Denis Donoghue turns his attention to the practice of metaphor and to its lesser cousins, simile, metonym, and synecdoche. Metaphor ("a carrying or bearing across") supposes that an ordinary word could have been used in a statement but hasn't been. Instead, something else, something unexpected, appears. The point of a metaphor is to enrich the reader's experience by bringing different associations to mind. The force of a good metaphor is to give something a different life, a new life. The essential character of metaphor, Donoghue says, is prophetic. Metaphors intend to change the world by changing our sense of it. At the center of Donoghue's study is the idea that metaphor permits the greatest freedom in the use of language because it exempts language from the local duties of reference and denotation. Metaphors conspire with the mind in its enjoyment of freedom. Metaphor celebrates imaginative life par excellence, from Donoghue's musings on Aquinas' Latin hymns, interspersed with autobiographical reflection, to his agile and perceptive readings of Wallace Stevens. When Donoghue surveys the history of metaphor and resistance to it, going back to Aristotle and forward to George Lakoff, he is a sly, cogent, and persuasive companion. He also addresses the question of whether or not metaphors can ever truly die. Reflected on every page of Metaphor are the accumulated wisdom of decades of reading and a sheer love of language and life.

Happiness, Healing, Enhancement

by Burns George W.

Praise for Happiness, Healing, Enhancement "Filled with good strategies based in research, compelling case material, and most importantly, practical advice, this book belongs in the library of everyone interested in what it means to live well. It provides not only ample food for thought, but for action. " -Christopher Peterson, Professor of Psychology, University of Michigan "If you are a therapist, a coach-or if you want to help yourself and others flourish-then this book is a must-read. It is an important theoretical and practical contribution to the field of positive psychology-and, in fact, to the field of psychology as a whole. " -Tal Ben-Shahar, author of Happier and The Pursuit of Perfect A practical guide to applying the principles of positive psychology in your mental health practice Edited by internationally recognized psychologist, author, and therapist trainer George Burns, Happiness, Healing, Enhancement: Your Casebook Collection for Applying Positive Psychology in Therapy provides thought-provoking yet realistic and practical contributions from practitioners of positive psychology from around the world who share how they have translated solid, positive psychology research into sound clinical practice. Organized to make searching for a particular diagnostic category or therapeutic outcome fast and easy, this guide features: Contributions from some of the world's foremost positive psychology clinicians, researchers, and teachers, including P. Alex Linley, Betty Alice Erickson, Robert Weis, Antonella Delle Fave, Richard G. Tedeschi, Robert Biswas-Diener, Michael D. Yapko, and Bill O'Hanlon Examples and strategies including a "Putting It into Practice" feature that illustrates how readers can immediately apply the therapeutic applications covered in each chapter Building on the proven benefits of the positive psychology movement, Happiness, Healing, Enhancement will teach you new skills that will strengthen your practice of therapy and equip your clients with the pathways to overcome challenging problems and live a full, satisfying life.

Everything Counts

by Gary Ryan Blair

Everything Counts! is an execution strategy for inspiring excellence and driving exceptional results.Too many people and organizations are mired in a mediocrity of their own making. They focus their attention and efforts on getting the big things right, but they ignore the little things that often make a big difference. As a result, reputations are damaged, brands diluted, and loyalty is lost by blatant disregard for the small stuff which negatively impacts the customer experience. For years, we've been taught not to sweat the small stuff, but in the real world of business, Everything Counts.Everything Counts is a call to greater awareness and with awareness comes a responsibility to raise the performance bar. It offers a powerful operating philosophy that will steer your organization to reach higher levels of growth, productivity, and performance. From the smallest customer contact to the most minute details of product quality, the little things add up to a pretty big deal. Serving as the definitive guide on organizational and personal mastery, this book gives you a foundation for unparalleled customer service, superior quality, and consistent performance.A proven system for organizing, aligning, and improving all your efforts in sales, service, and performance improvementShows how concentrating on the small things leads to growth, productivity, personal success, and business greatnessHelps you motivate your people and teams to achieve better results on both the personal and organizational levelEverything Counts reminds us that seemingly small things can make tremendous differences. The purpose of this book is to help you internally define and take ownership of the most fundamental principle behind achieving results beyond you expectations-a single idea with an actionable focus-Everything Counts!

Business Restructuring

by Carla Zilka

An effective, long-term strategy for maintaining corporate growth, profit and competitive edge Depicting a progressive emergent framework for long-term growth, profitability, and success, Business Restructuring: An Action Template for Reducing Cost and Growing Profit employs an integrated approach incorporating several of the most popular methodologies and best-in-class practices into a single proven framework. Beginning with an overview of restructuring and what is needed up-front to be successful, this "How to Cookbook" helps you Understand business restructuring and cost reduction techniques How to transform any organization into one that is high performing Realize efficiencies through the reorganization of resources, improving processes, and identifying outsourcing opportunities Sustain results and achieve continued efficiency, profitability, and growth Describes the right leadership team dynamics to make sure the changes stick Whether you are a business leader or manager, Business Restructuring takes you through a logical series of steps that will provide you with immediately useful tactics to apply on a regular basis to achieve immediate results, as well as a long-term roadmap to deliver performance excellence and increase shareholder value.

The Writing Teacher's Lesson-a-Day

by Mary Ellen Ledbetter

Classroom-tested methods for boosting secondary students' writing skills The Writing Teacher's Activity-a-Day offers teachers, homeschoolers, and parents 180 ready-to-use, reproducible activities that enhance writing skills in secondary students. Based on Ledbetter's extensive experience consulting to language arts teachers and school districts across the country, the classroom-tested activities included in this book teach students key literary and writing terms like allegory, elaboration, irony, personification, propaganda, voice, and more--and provide them with engaging examples that serve as models for their own Quick Writes. Contains writing prompts and sample passages in student-friendly language that connects abstract literary concepts to students' own lives Written by popular workshop presenter and veteran educator Mary Ellen Ledbetter Offers a user-friendly, value-packed resource for teaching writing skills Designed for English language arts teachers in grades 6-12, tutors, parents, learning specialists, homeschoolers, and consultants.

Mac OS X Snow Leopard Bible

by Galen Gruman Mark Hattersley Timothy R. Butler

Tame the very latest Mac OS X cat, Snow Leopard 10. 6 Snow Leopard moves faster and roars louder than its predecessor, and this comprehensive guide shows you all the ways to get the most out of this powerful new cat. Explore everything from its muscular handling of applications and streaming media to its new, game-changing support of Microsoft's ActiveSync technology. Get set up on Snow Leopard 10. 6, learn professional-level security tools, and discover secret tricks and workarounds with this essential guide. Install, set up, secure, and explore Mac OX 10. 6 Snow Leopard Connect to a network, work with MobileMe, and share files Meet Grand Central Dispatch and jet-propel your apps with parallel processing Get up to speed on Open CL, for faster general performance Run Windows applications and exchange files with Windows PCs Go beyond the basics with AppleScript, the Automator, and Unix commands

Teach Yourself VISUALLY iLife '09

by Mike Wooldridge

Make the most of your iLife with this full-color guide to Apple's exciting new digital lifestyle suite Every Mac computer comes preloaded with iLife, which consists of iPhoto, iWeb, iMovie, iDVD, and GarageBand,. With iLife, you can turn a home movie into an Oscar-worthy film, compose and record original music, create Web sites and blogs, and do so much more. Full-color throughout, this book captures the essence of iLife and gets you up to speed on all the new features of the latest release. Packed with helpful examples, straightforward tasks, and step-by-step instructions, Teach Yourself VISUALLY iLife '09 encourages you to learn each application within iLife '09 at your own pace. You'll discover how to organize, manage, and share your digital content like never before. iLife allows you to do more with your movies, music, and photos than ever before, and this introduction walks you through all the essentials of this digital lifestyle suite Enhance, edit, and present images using iPhoto; create and update a Web site in no time with iWeb; record, edit, and arrange songs with GarageBand Full-color screen shots, easy-to-follow instructions, and helpful examples serve to get you started using each application immediately Whether you're looking to organize and share photos, edit and enhance home movies, or record music using software instruments, this useful book is an ideal introduction to iLife '09.

The Investor's Manifesto

by William J. Bernstein Jonathan Clements

A timeless approach to investing wisely over an investment lifetimeWith the current market maelstrom as a background, this timely guide describes just how to plan a lifetime of investing, in good times and bad, discussing stocks and bonds as well as the relationship between risk and return.Filled with in-depth insights and practical advice, The Investor's Manifesto will help you understand the nuts and bolts of executing a lifetime investment plan, including: how to survive dealing with the investment industry, the practical meaning of market efficiency, how much to save, how to maintain discipline in the face of panics and manias, and what vehicles to use to achieve financial security and freedom.Written by bestselling author William J. Bernstein, well known for his insights on how individual investors can manage their personal wealth and retirement funds wiselyExamines how the financial landscape has radically altered in the past two years, and what investors should do about itContains practical insights that the everyday investor can understandFocuses on the concept of Pascal's Wager-identifying and avoiding worst-case scenarios, and planning investment decisions on that basisWith The Investor's Manifesto as your guide, you'll quickly discover the timeless investment approaches that can put you in a better position to prosper over time.

J.K. Lasser's Real Estate Investors Tax Edge

by Scott M. Estill Stephanie F. Long

Top tax guidance for today's turbulent real estate marketDespite the downturn in the real estate market, savvy investors can continue to capture profits by using money-saving tax strategies.In The Real Estate Investor's Tax Edge, authors Scott Estill and Stephanie Long provide all of the necessary tax planning techniques to lower your tax bill and fully capitalize upon your real estate investments. In addition to this, you'll learn how to protect your assets and avoid losses in a down market through smart tax planning strategies. Containing the most updated tax law information, and offering tax-planning tips geared toward today's real estate market, this reliable resource is a complete guide to managing your real estate taxes.Outlines effective strategies for legally reducing the impact of taxes on your real estate assetsOffers detailed coverage of the newest tax laws and rules affecting real estateFocuses on tax smart techniques for making the most of your real estate investmentsIn today's volatile real estate market, it's important to make the most of your assets by paying the legal minimum in taxes-no more and no less. The Real Estate Investor's Tax Edge will show you how to achieve this goal, and put you in a better position to profit during even the most difficult of times.

Endless Money

by William Baker Addison Wiggin

A detailed look at how, and why, the American financial system has reached its current stateToday's economy and capital markets are faced with the long-term buildup of public and private credit. Furthermore, we face higher taxes, greater spending, and more debt. We are now at a critical crossroads and our leaders have few realistic solutions. Proposals calling for tax reforms or fewer regulations have fallen on deaf ears. In fact, U.S. democracy has become more socialist and reform is needed immediately. Endless Money is an examination of how the U.S. government and the country's financial systems have embraced socialism, and why cultural deterioration reinforces the trend and jeopardizes democracy. In it, author William Baker sees this socialism embodied in two things. The first is the socialization of income, the second is the socialization of credit.Explores the present socialistic qualities of the American government and its financial systemLooks back at how today's conditions relate not just to the Great Depression, but ancient empires such as RomeCalls for radical changes such as reduced regulatory power of the Federal Reserve, a considerable devaluation of the dollar in terms of gold, and repeal of income taxIncludes a Web site devoted to book, with recommendations, quotes from the financial community, and think tank contactsInsightful and informative, Endless Money examines our current economic condition and describes what the United States can do to get back on the right economic track.

The Future of Hedge Fund Investing

by Monty Agarwal

A detailed look at how to fix the hedge fund industryThe Future of Hedge Fund Investing spells out in refreshingly stark terms exactly how the industry let down its clients, and the changes needed to restore their confidence. Written by Monty Agarwal, the founder of Predator Capital Management, this insider's guide gives a full assessment of the business, including the advantages of hedge funds, their pitfalls, and, most importantly, how to avoid these missteps.The book begins by describing the hedge fund universe, which includes funds and fund of funds; fund regulators, major investors, and middlemen; and fee structures, incentives, and typical investment strategies. From here, Agarwal explores possible solutions and fixes as he touches upon several important issues within this field.Examines hedge funds' role in the 2008 market crisis and what can be learned from itDiscusses the structural changes for fund of funds in areas including trading, diversification, risk management, and due diligenceProvides guidance for investors to follow when interviewing hedge fund managersWhether you're a financial professional, a potential investor, or simply an interested reader, The Future of Hedge Fund Investing gives you a clear look at the state of hedge funds today as well as a picture of what the future may hold for them.

CAIA Level I

by CAIA Association Mark J. Anson

Not to be used after March, 2012 Exams - CAIA Level I, 2nd Edition should be used to prepare for September 2012 Exam.The official study text for the Level I Chartered Alternative Investment Analyst (CAIA) examThe Chartered Alternative Investment Analyst (CAIA) designation is the financial industry's first and only globally recognized program that prepares professionals to deal with the ever-growing field of alternative investments. The CAIA Level I: An Introduction to Core Topics in Alternative Investments contains all material on alternative investments that a potential Level I candidate would need to know as they prepare for the exam.The information found here will help you build a solid foundation in both traditional and alternative investment markets-for example, the range of statistics that are used to define investment performance as well as the many types of hedge fund strategies. It will also inform CAIA candidates on how to identify and describe aspects of financial markets, develop reasoning skills, and in some cases, make computations necessary to solve business problems.Contains "need to know" material for Level I candidates and for alternative investment specialistsAddresses all of the unique attributes associated with the alternative investments spaceOrganized with a study guide outline and learning objectives with key terms, available for free at www.caia.org/program/studyguidesFocuses on alternative investments and quantitative techniques used by investment professionalsThis book is a must-have resource for anyone contemplating taking the CAIA Level I exam.

Canon EOS Rebel T1i / 500D For Dummies

by Julie Adair King

Veteran author Julie Adair King demystifies the high-end features of the new Canon T1i.The Canon EOS Rebel T1i is the newest camera offered in Canon's popular Rebel line of digital SLRs-and sells for less than $900. Packed with page after page of full-color images, this hands-on guide is aimed at helping you make the most of the Canon T1i's controls and shooting modes. Get ready to maximize the camera's main functions in order to create effective digital photos. Bestselling author Julie Adair King brings her expertise in the areas of digital cameras and photography and combines it with her fun and friendly writing style to offer you helpful explanations and advice. Plus, examples walk first-time users of a digital SLR camera through the basic features as well as the software that accompanies the camera. Selling for under $900, the Canon EOS Rebel T1i is a consumer-friendly digital camera, ideal for first-time ownersShows you how to shoot in auto mode, use live view and playback modes, and explore the on-board controlsDemonstrates techniques for dialing in exposure and lighting controls, manipulating focus and color controls, and handling situational shootingCovers printing, posting online, and other ways to share imagesPicture this: taking better digital photos than you ever thought possible with your Canon EOS Rebel T1i!

Helping College Students Find Purpose

by Sharon Daloz Parks Michele C. Murray Robert J. Nash

More students are demanding that their college experiences address the core questions of meaning and purpose. Helping College Students Find Purpose provides a theory-to-practice model of meaning-making. Through a how-to approach, this resource presents a series of concrete steps for applying the theory and practice of meaning-making to teaching, leading, administering, and advising. This guidebook provides the background knowledge and tools necessary to create a meaningful community by encouraging faculty and administrators to act as mentors to students.

The Power of Leveraging the Charitable Remainder Trust

by Daniel Nigito

A practical guide to avoiding accidental philanthropy and controlling your tax destinyWritten by Daniel Nigito-a financial services expert whose programs have saved families millions in tax dollars and created millions more for charities across the United States-this timely guide will show you how to use the simple, yet powerful strategy known as "charitable leverage" to regain control of your financial life.This proven approach, which allows you to become a partner with charity while gaining control over your tax destiny and providing for you and your family, taps into the unique tax characteristics of two financial instruments-the Charitable Remainder Trust (CRT) and Cash Value Life Insurance (CVLI)-in order to achieve some amazing goals.Offers insights on increasing your current income while paying less tax on itDiscusses how to develop real asset protection without moving your money offshore or using complicated and often questionable tax schemesDetails how you can build a personal tax-deductible retirement account that does not interfere with other retirement plansThe best way to avoid becoming an accidental philanthropist is by understanding how to make taxes work for you. The Power of Leveraging the Charitable Remainder Trust will show you how to do this and, in the process, add meaning to your money.

Seven Lessons for Leading in Crisis

by Bill George

One of the country's most trusted leaders offers time-tested and real world advice for leading in economic hard times From business giant Bill George, the acclaimed author of Wall Street Journal's bestseller True North, comes the just-in-time guide for anyone in a leadership position facing today's unprecedented economic challenges. The former CEO of Medtronic draws from his own in-the-trenches experience and lessons from leaders (representing an array of companies) who have weathered tough economic storms. With straight talk and clear directions, George shows leaders specifically what they must do to become strong leaders and survive any crisis. His seven lessons include: Face Reality, Starting with Yourself; Never Waste a Good Crisis; and Be Aggressive: This is Your Best Chance to Win in the Market. Seven Lesson for Leading in Crisis is a survival kit for anyone in a leadership position.A concise handbook for applying proven leadership lessons in tough timesWritten by Bill George one of America's most trusted business leaders and author of True North and Authentic LeadershipOffers realistic actions leaders can take to put their companies on the right long-term path Seven Lesson for Leading in Crisis gives leaders a solid strategy for staying the course.

White Space Revisited

by Richard A. Rummler Alan Ramias Geary A. Rummler

When Improving Performance: Managing the White Space on the Organization Chart was published in 1990, it was lauded as the book that launched the Process Improvement revolution. This was the book that first detailed an approach that bridged the gaps between organization strategy, work processes and individual performance. Two decades later, White Space Revisited goes beyond a mere revision of that groundbreaking book and refocuses on the ultimate purpose of organizations, which is to create and sustain value.This book picks up where Improving Performance left off and shares what we have learned about process in the past 15 years since it was published and how the reader (primarily practitioners) can capitalize on these notions in their own pursuit of process excellence.White Space Revisited is a comprehensive resource that offers process and performance professionals a conceptual foundation, a thorough and proven methodology, a set of remarkable working tools for doing process work in a more significant way, and a series of candid observations about the practice of Business Process Management (BPM). The book's time-tested methods, models, tools, and guidelines serve to align people, process, and technologyWhite Space Revisited includes information on a wealth of vital topics andDescribes the difference in impact of focusing on single processes vs. large scale improvementsProvides an integrated step-by-step blueprint for designing, implementing, and sustaining process managementOffers a detailed methodology for strategic and tactical process definition and improvementSpells out how to leverage the power of IT to optimize organizational performanceShows how to integrate the energy and value of Six Sigma, Process Improvement and Process Management into an effective Process Excellence Group

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