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Unified Communications For Dummies

by Tony Bradley Satish Shah

Discover what Unified Communications can do for your business In our increasingly mobile world, communication must be effective, global, and available through multiple technologies seamlessly. Unified Communications logically blends and combines previously separate services and features, making communication possible by any means, with anyone, using any of your devices. This complex topic is perfect for a book dedicated to making everything easier! Unified Communications For Dummies introduces you to the many advantages this technology offers your business and shows you how to develop a strategy for bringing it about. Unified Communications is a new paradigm for working and communicating efficiently and collaboratively This book explains the features available with Unified Communications and how they can create new capabilities to drive customer satisfaction Shows how Unified Communications encompasses office and mobile phones, voicemail, instant messaging, fax, Internet phone calls, texting, and even Web conferencing Provides a step-by-step approach for creating a Unified Communications strategy Offers tips for improving the implementation process Shares real-world examples of how Unified Communications is being used today Unified Communications For Dummies shows you how to meet business needs with this emerging, cutting-edge solution.

How to Be a Fierce Competitor

by Fox Jeffrey J.

From best-selling author Jeffrey J. Fox, how the savvy see opportunity -- and capitalize on it Economic downturns separate the winning companies from the struggling. And as best-selling author Jeffrey J. Fox shows, tough times also give solid companies, strong managers, and potential rainmakers the opportunity to seize market share. In this eminently readable, practical resource for business leaders and managers, Fox explains exactly how the savvy few who rise to the top stay focused and alert, get new market share, hire good recently fired talent, increase investments into customer service, speed innovation, train all customer facing people, make acquisitions, get rid of underperformers, build brand names, pay for measurable performance, and lots more. Potential rainmakers, CEOS, marketing superstars, and great bosses have long turned to Jeffrey J. Fox for advice. Now he shows exactly what to do to weather any climate.

It's Not as Bad as You Think

by Amity Shlaes Wesbury Brian S.

An upbeat antidote to the gloom and doom forecasts of the financial future Just about everyone is worried about the economy and markets. And the fear is that they will stay down for a long time. But a few brave voices say that the gloom and doom forecasts are just too pessimistic. Reality is that entrepreneurs don't give up. History is pretty clear, every time the economy is thought to be done, worn out, finished, it bounces back and heads to new highs. In fact, the economy and the markets-counter to conventional wisdom-have started to improve in the first half of 2009. Even housing is showing some signs of life. With It's Not as Bad as You Think, Brian Wesbury, ranked as one of the top economic forecasters by the Wall Street Journal and USA Today, shows you that while the financial future may be hard to predict, it will ultimately be profitable over the long haul. In this easy-to-follow and engaging forecast of the future, Wesbury takes a look at the good, the bad, and the ugly-and debunks the pouting pundits of pessimism to show you how to prosper now and in the future. An optimistic look at the economy and the markets written by one of today's foremost financial forecasters Presents a roadmap to seek opportunities in all the panic Shows you how to analyze economic indicators and government policy to grow your wealth so you don't lose by hiding under the bed A breath of fresh air, Wesbury's objectivity and optimism provide welcome relief to the daily bad news stories, as he sets us all up to capitalize on tomorrow's great possibilities.

Executing Your Business Transformation

by Andrew Cole Mark Morgan Dave Johnson Rob Johnson

Practical, tested, implementable real-world advice for transforming any business and is written by people that have "been there and done that". Changing an organization is tough. Transformation is hard work that should not be attempted by the faint of heart or the weak of mind. But transformation is not rocket science either. By taking a realistic, simple and direct view of what is required to transform an enterprise, the authors reduce the noise and nonsense that surrounds much of the discussion of transformation and provide straight forward lessons, examples and thought provoking questions to guide the reader to a more powerful position as an agent of change. Based on the authors' decades of experience dealing with major business transformation, this book provides valuable guidance for any company engaged in large scale change brought on by shifts in the competitive landscape, mergers, acquisitions, or a major restructuring of their business model. Many organizations undergo transformation with lots of enthusiasm, but are frustrated with the results. This book contains a set of lessons gained in the process of working in and with organizations in the process of transformation. The book starts out by framing transformation and explains the overall system the enterprise that is involved in transformation. By doing so, clarity is brought to the question of why change is so difficult and problematic. What you can expect to get by reading this book is: A way of looking at transformation that is comprehensive and yet manageable without all the buzzword bingo terminology 11 critical lessons taken from the author's broad experience on a broad range of topics that you can leverage in your situation To get some thought provoking insight from 10 key questions for each lesson that you can use to apply the lessons to your organization A comprehensive framework for leading transformation that will challenge your thinking and provide a path forward to taking immediate action With rare insight and candor, the authors provide thoughtful advice backed by examples from their comprehensive experience. If you don't like transformation, you are going to hate irrelevance. This book is your best bet for getting the insight you need to transform your organization before it becomes irrelevant.

140 Characters

by Dom Sagolla

Make the most of your messages on Twitter, Facebook, and other social networking sites The advent of Twitter and other social networking sites, as well as the popularity of text messaging, have made short-form communication an everyday reality. But expressing yourself clearly in short bursts-particularly in the 140-character limit of Twitter-takes special writing skill. In 140 Characters, Twitter co-creator Dom Sagolla covers all the basics of great short-form writing, including the importance of communicating with simplicity, honesty, and humor. For marketers and business owners, social media is an increasingly important avenue for promoting a business-this is the first writing guide specifically dedicated to communicating with the succinctness and clarity that the Internet age demands. Covers basic grammar rules for short-form writing The equivalent of Strunk and White's Elements of Style for today's social media-driven marketing messages Helps you develop your own unique short-form writing style 140 Characters is a much-needed guide to the kind of communication that can make or break a reputation online.

Developing Your Conflict Competence

by Runde Craig E. Flanagan Tim A.

A practical resource, this book combines tips, checklists, exercises, and stories to outline concrete processes that improve the way leaders, managers, and anyone within an organization responds to conflict. Beginning with a series of questions and self-diagnostics, the authors show you how to: maintain emotional balance in the face of conflict; implement constructive communications techniques; help others deal with conflicts that are causing organization problems; establish norms for handling conflict; use specific approaches for addressing conflict more effectively. "A must-have guidebook for the new age of global business. This book shows every leader how to turn feelings of fear into feelings of safety, suspicion into trust, and competitiveness into collaboration. " --Jim Kouzes, coauthor of the best-selling book The Leadership Challenge and Dean's Executive Professor of Leadership, Leavey School of Business, Santa Clara University "Craig Runde and Tim Flanagan use their vast experience to give us Developing Your Conflict Competence. Move beyond negative workplace conflict to positive and constructive outcomes with the simple tools and suggestions in this must-read field guide!" --Marshall Goldsmith, best-selling author of What Got You Here Won't Get You There, Succession: Are You Ready?, and the upcoming MOJO "I've read the authors' first two books, Becoming a Conflict Competent Leader and Building Conflict Competent Teams. Their latest book pulls it all together by providing models, examples, and thought-provoking insight. It will be required reading for my senior management team. " --Deborah Jallad, president/chairman, Accredited Surety and Casualty Company, Inc.

Classrooms that Spark!

by Mcdonald Emma S. Hershman Dyan M.

Guide for teachers to keep the fires of learning burning bright year after year No matter how long they've been teaching all teachers need new ideas to keep their classrooms organized, their students engaged and motivated, and their lesson plans sharp. This second edition of the winner of the 2006 Teacher's Choice Award, offers invaluable guidance on major topics such as organization, student engagement, assessment, creating great lesson plans, teaching with technology, and classroom management and discipline. Written by two compassionate veteran teachers Contains more than 100 reproducible forms Offers classroom tested organizing tips, lesson plans, and assessments Includes suggestion for motivating students and ideas for motivating parents This is the ultimate guide for teachers who want to maintain their passion for teaching.

Jesus Freak

by Sara Miles

"I came late to Christianity," writes Sara Miles, "knocked upside down by a mid-life conversion centered around eating a literal chunk of bread. I hadn't decided to profess an article of doctrine, but discovered a force blowing uncontrollably through the world. " In this new book, Sara Miles tells what happened when she decided to follow the flesh and blood Jesus by doing something real. For everyone afraid to feed hungry strangers, love the unlovable, or go to dark places to bless and heal, she offers hope. She holds out the promise of a God who gave a bunch of housewives and fishermen authority to forgive sins and raise the dead, and who continues to call us to action. And she tells, in vivid, heartbreakingly honest stories, how the ordinary people around her are transformed by taking up God's work in the world. Sara Miles offers a fresh, fully embodied faith that sweeps away the anxious formulas of religion to reveal the scandalous power of eating with sinners, embracing the unclean, and loving the wrong people. Jesus Freak: Feeding Healing Raising the Dead is her inspiring book for undomesticated Christians who still believe, as she writes, "that Jesus has given us the power to be Jesus. "

Prioritizing Academic Programs and Services

by Stanley O. Ikenberry Robert C. Dickeson

This newly revised best-selling classic Prioritizing Academic Programs and Services continues to offer a proven step-by-step approach to reallocating resources in tough times. This updated text includes templates, available also online, for prioritizing communications plans to ensure more successful campus implementation and to avoid mistakes. Based on the author's extensive consulting experiences including serving several hundred two- and four-year colleges and corporations ranging from hospitals to bank holding companies, this revised edition is necessary and timely for the current economic concerns affecting colleges and universities.

The Management Mythbuster

by Axson David A. J.

Become a better manager by challenging the myths of commonly accepted management wisdom A humorous review of current management practice with a very serious message, The Management Mythbuster makes an entertaining case for questioning much of the conventional wisdom that pervades the corporate world today. Through contrarian and provocative points of view, real world examples and deep analysis, author and management thought leader David Axson offers over a dozen short, pithy commentaries on the important issues in management today: Short chapters on popular management practices, theories, tools and behaviors A humorous review of current management practice, with an underlying serious message The fallacies of conventional management wisdom revealed and refuted Exposes the fallacies of standard management thinking If you are brave enough, this concise, easily read book is for you, returning a sense of common-sense perspective to the practice of management.

Trading Chaos: Maximize Profits with Proven Technical Techniques

by Justine Gregory-Williams Bill M. Williams

How to trade the markets by integrating Chaos Theory with market sentiment In the first edition of Trading Chaos, seasoned trader and psychologist Bill Williams detailed the potential of Chaos Theory-which seeks to make the unpredictable understandable-in trading and it revolutionized financial decision-making. The Second Edition of Trading Chaos is a cutting edge book that combines trading psychology and Chaos Theory and its particular effect on the markets. By examining both of these facets in relation to the current market, readers will have the best of all possible worlds when trading. Bill Williams, PhD, CTA (Solana Beach, CA), is President of Profitunity. com, a leader in the field of education for traders and investors. Justine Gregory-Williams (Solana Beach, CA) is President of the Profitunity Trading Group and a full-time trader.

Evaluating Public and Community Health Programs

by Harris Muriel J.

Evaluating Public and Community Health Programs Evaluating Public and Community Health Programs combines an introduction to public and community health program evaluation with a detailed survey of methods in community assessment, planning, program design, quantitative and qualitative data collection, data analysis, and reporting of findings. The book presents an approach built on the two primary evaluation frameworks that are most common in public and community health: the Donaldson three-step program theory-driven evaluation model and CDC's six-step Framework for Program Evaluation in Public Health. The author emphasizes practical, ongoing evaluation strategies that involve all program stakeholders, not just evaluation experts, and presents a simple and effective standards-based four-step model that will produce rich and useful results. The book's resources (scenarios, worksheets, and guidelines) can be used throughout the planning, implementation, and evaluation process. In addition, each chapter includes a list of learning objectives, key terms, and ideas for review, as well as summaries and discussion questions that can reinforce each chapter's lessons.

The Veterans and Active Duty Military Psychotherapy Progress Notes Planner

by David J. Berghuis Arthur E. Jongsma

The Veterans and Active Duty Military Psychotherapy Progress Notes Planner contains complete prewritten session and patient presentation descriptions for each behavioral problem in The Veterans and Active Duty Military Psychotherapy Treatment Planner. The prewritten progress notes can be easily and quickly adapted to fit a particular client need or treatment situation. Saves you hours of time-consuming paperwork, yet offers the freedom to develop customized progress notes Organized around 39 behaviorally based presenting problems, including nightmares, post- deployment reintegration, combat and operational stress reaction, amputation and/or loss of mobility, adjustment to killing, and depression Features over 1,000 prewritten progress notes (summarizing patient presentation, themes of session, and treatment delivered) Provides an array of treatment approaches that correspond with the behavioral problems and DSM-IV-TR diagnostic categories in The Veterans and Active Duty Military Psychotherapy Treatment Planner Offers sample progress notes that conform to the requirements of most third-party payors and accrediting agencies, including CARF, The Joint Commission (TJC), COA, and the NCQA Presents new and updated information on the role of evidence-based practice in progress notes writing and the special status of progress notes under HIPAA

A History of Modern Psychology in Context

by Alexandra Rutherford Wade Pickren

A fresh look at the history of psychology placed in its social, political, and cultural contextsA History of Modern Psychology in Context presents the history of modern psychology in the richness of its many contexts. The authors resist the traditional storylines of great achievements by eminent people, or schools of thought that rise and fall in the wake of scientific progress. Instead, psychology is portrayed as a network of scientific and professional practices embedded in specific temporal, social, political, and cultural contexts. The narrative is informed by three key concepts--indigenization, reflexivity, and social constructionism--and by the fascinating interplay between disciplinary Psychology and everyday psychology.The authors complicate the notion of who is at the center and who is at the periphery of the history of psychology by bringing in actors and events that are often overlooked in traditional accounts. They also highlight how the reflexive nature of Psychology--a science produced both by and about humans--accords history a prominent place in understanding the discipline and the theories it generates.Throughout the text, the authors show how Psychology and psychologists are embedded in cultures that indelibly shape how the discipline is defined and practiced, the kind of knowledge it creates, and how this knowledge is received. The text also moves beyond an exclusive focus on the development of North American and European psychologies to explore the development of psychologies in other indigenous contexts, especially from the mid-20th-century onward.

Indispensable By Monday

by Larry Myler

Separates fact from fiction for what makes an employee indispensableWhen trying to move ahead or even just keep a job, there are actions that would be of great advantage to any employee and there are strategies that are just plain stupid. Interestingly enough, the stupid strategies are used twice as frequently in corporate America. Indispensable By Monday goes beyond conventional wisdom to reveal and impart the skills and behaviors that any employee at any level of any organization can implement to bring substantial dollars to the company.Author Larry Myler and organizational performance consulting firm VitalSmarts asked 1,800 corporate leaders to identify the bottom-line behaviors that would make employees essential to their organizations. Now, Myler distills what he learned for every employee and employer. Indispensable By Monday outlines the profit-producing behaviors that distinguish workers who add value from those who don't, such as reducing company costs, increasing income, improving key processes, bringing back lost customers and more.

Optimizing the Aging, Retirement, and Pensions Dilemma

by Marida Bertocchi Sandra L. Schwartz William T. Ziemba

A straightforward guide focused on life cycle investing-namely aging, retirement, and pensionsLife cycle investing and the implications of aging, retirement, and pensions continues to grow in importance. With people living longer, the relative and absolute number of retirees is growing while the number of workers contributing to pension funds is declining.This reliable resource develops a detailed economic analysis-at the micro (individual) and macro (economy wide) levels-which addresses issues regarding the economics of an aging population. Topics touched upon include retirement and the associated health care funding of the aged as well as social security and the asset classes that are considered asset-liability choices over time.The probability of achieving adequate return patterns from various investment strategies and asset classes is reviewedShares rich insights on the aging, retirement, and pensions dilemmaAn assessment of the resources the real economy will be able to commit to non-workers is providedThe three pillars of retirement are social security, company pensions, and private savings. Each of these pillars is confronted with a variety of asset-liability problems, and this book will addresses them.

How to Make a Living Trading Foreign Exchange

by Courtney Smith

Solid Forex strategies for capturing profits in today's volatile marketsHow to Make a Living Trading Foreign Exchange puts the world of Forex at your fingertips. Author Courtney Smith begins with an introduction to the Forex market-what it is and how it works. He then delves into six moneymaking techniques for trading Forex, including his unique Rejection Rule that doubles the profit of basic channel breakout systems. In addition to two specific methods for exiting positions at critical levels, Smith also discusses powerful risk management techniques and successful trading psychology strategies that will keep you one step ahead of the game.Reveals the secrets of the Forex market and how to create a lifetime of income trading itOffers advice on maximizing profits during the volatile swings that have increasingly become the normOther titles by Smith: Option Strategies, Third Edition, Seasonal Charts For Futures Traders, Commodity Spreads, and Profits Through Seasonal TradingMake more from today's Forex market with How to Make a Living Trading Foreign Exchange.

Retirement Portfolios

by Michael J. Zwecher

Retirement portfolio guidance for finance professionals Retirement is one of the most important parts of the financial planning process. Yet only two percent of financial advisors describe themselves as competent in retirement planning. Constructing a retirement portfolio is viewed as a difficult endeavor, and the demands facing financial advisors responsible for this task continue to grow. The pressures are particularly intense due to events such as the financial crisis and oncoming rush of retiring baby boomers. It is imperative that financial advisors be equipped and ready to create appropriate retirement portfolios. That's why Michael Zwecher-a leading expert on retirement income-has created Retirement Portfolios. Examines how portfolios should be prepped in advance so that the transition from "working" portfolio to retirement portfolio is smooth and seamless Outlines how to create a portfolio that will provide income, continue to generate growth, and protect assets from disaster Details the differences in managing a retirement portfolio versus managing portfolios during asset accumulation years The ability to create retirement portfolios and manage their risks are skills you must possess to be an effective financial advisor. Retirement Portfolios will help you develop these essential skills and gain a better understanding of the entire process.

Women, Wealth and Giving

by Damen Margaret May Mccuistion Niki Nicastro

Discover gender-specific tools and strategies Boom-Generation women can use to make philanthropic and charitable decisions Answering women's questions of how and why to give from the heart, Women, Wealth & Giving helps you understand the models that work best for charitable giving and how these models fit into your legacy mission, whether you've earned, inherited or married into your wealth. Women, Wealth & Giving will help you understand what models work best for charitable giving, and how to fit those models into your plans, mission, and intended legacy-whether you earned, inherited or married into wealth. This useful planning guide also Includes pertinent anecdotes, worksheets, quizzes, inspirational profiles, a resource guide, and much more Identifies gender-specific tools and strategies Boom-Generation women can use to make philanthropic and charitable decisions Provides women the means to engage their hearts as well as their minds in giving money, time, and talent away in meaningful ways With over 43 million Boom-Generation Women at or nearing the age of retirement, the American population is reaching what has been described as the great wealth transfer, and with women outliving men, or choosing to live alone, the role of women in decisions concerning philanthropic dollars will be critical to the economic, political and moral fabric of our society. Get Women, Wealth & Giving and discover the transformative power of women's philanthropy.

The Elements of Investing

by Ellis Malkiel Burton G. Charles D.

A timeless, easy-to-read guide on life-long investment principles that can help any investor succeed The Elements of Investing has a single-minded goal: to teach the principles of investing in the same pared-to-bone manner that Professor William Strunk Jr. once taught composition to students at Harvard, using his classic little book, The Elements of Style. With great daring, Ellis and Malkiel imagined their own Little Red Schoolhouse course in investing for every investor around the world-and then penned this book. The Elements of Investing hacks away at all the overtrading and over thinking so predominant in the hyperactive thought patterns of the average investor. Malkiel and Ellis offer investors a set of simple but powerful thoughts on how to challenge Mr. Market at his own game, and win by not losing. All the need-to-know rules and investment principles can be found here. Contains sound investment advice and simple principles of investing from two of the most respected individuals in the investment world Burton G. Malkiel is the bestselling author of A Random Walk Down Wall Street and Charles D. Ellis is the bestselling author of Winning the Loser's Game Shows how to deal with an investor's own worst enemies: fear and greed A disciplined approach to investing, complemented by conviction, is all you need to succeed. This timely guide will help you develop these skills and make the most of your time in today's market.

PHP & MySQL For Dummies

by Janet Valade

Here's what Web designers need to know to create dynamic, database-driven Web sites To be on the cutting edge, Web sites need to serve up HTML, CSS, and products specific to the needs of different customers using different browsers. An effective e-commerce site gathers information about users and provides information they need to get the desired result. PHP scripting language with a MySQL back-end database offers an effective way to design sites that meet these requirements. This full updated 4th Edition of PHP & MySQL For Dummies gets you quickly up to speed, even if your experience is limited. Explains the easy way to install and set up PHP and MySQL using XAMPP, so it works the same on Linux, Mac, and Windows Shows you how to secure files on a Web host and how to write secure code Packed with useful and understandable code examples for Web site creators who are not professional programmers Fully updated to ensure your code will be compliant based on PHP 5. 3 and MySQL 5. 1. 31 Provides clear, accurate code examples PHP & MySQL For Dummies, 4th Edition provides what you need to know to create sites that get results. Note: CD-ROM/DVD and other supplementary materials are not included as part of eBook file.

Google Voice For Dummies

by Bud E. Smith Chris Dannen

Save time and money with Google's revolutionary new phone system Google Voice combines existing phone lines, e-mail, and Web access into one central communication channel. Tech industry watchers expect it to give Skype some serious competition, yet little information is available on this new Google service. Google Voice For Dummies is the first and only book on Google's breakthrough new offering and provides essential information for individuals and businesses who want to take advantage of this exciting new technology. Google Voice is expected to have a major impact on telephony and to offer major cost savings for individuals and businesses This guide focuses on an in-depth understanding of setting up and using Google Voice and how to integrate it with other Google services, including Gmail, Google Chat, and Google Talk Discusses managing Google Voice within organizations and examines key concerns for business, schools, government, and other kinds of organizations Explains how Google Voice connects with the many phone options currently available and how to move toward an optimized and inexpensive, yet flexible and powerful phone environment The book is supported by news and updates on www. gvDaily. com, the leading Google Voice question and answer site created by authors Bud E. Smith and Chris Dannen Google Voice For Dummies supplies much-needed information on this free and exciting technology that the New York Times has called revolutionary.

PCs For Dummies Windows 7 Edition

by Dan Gookin

Get the latest edition of the bestselling PC book on the planet! What better way to make friends with your new PC than with this new edition of the bestselling PC book in the world? PCs For Dummies, Windows 7 Edition explains the latest Windows operating system in a refreshingly jargon-free way that's loaded with good humor and great help. Discover how to make your PC safe for your kids, get in touch with your digital life, use flash drives, learn about green computing, and much more. Dan Gookin, author of the original DOS For Dummies, helped launch the worldwide popularity of the series; his books have been translated in 32 languages and have more than 12 million copies in print This guide gets you up to speed on the latest PC hardware and software and covers all the innovations and changes in Windows 7, all without the boring jargon Covers making your PC safe for kids, organizing your digital life, green computing, storage on memory cards and flash drives, online photo sharing, and much more Make your life easier the Dummies way with PCs For Dummies, Windows 7 Edition.

Palm Pre For Dummies

by Chris Ziegler

Everything you need to know to make the most of Palm's newest smartphone Smartphones provide all sorts of communication options as well as the ability to manage your appointments and contacts. If you're new to smartphones, Palm Pre For Dummies gets you up and running easily. If you're a bit more savvy, you can delve deeper into more advanced elements, such as Synergy contact management and working with media. The Palm Pre offers features that make it a top contender in the smartphone market. Its webOS system is designed for a touchscreen-based graphical user interface that facilitates many exciting new features. Palm Pre is a new smartphone specifically engineered for a touchscreen device and loaded with features to maximize the user experience This book helps you take advantage of GPS navigation, games on your phone, and media management Begins with the basics: turning the phone on, making and receiving calls, and storing contacts Covers applications for managing personal information and how Palm Synergy helps manage your communications Shows you how to manage and synchronize e-mail accounts, use the calendar, take advantage of Web site resources, and install new webOS applications Palm Pre For Dummies helps you take full advantage of this new feature-rich device.

Teaching How to Learn in a What-to-Learn Culture

by Kathleen R. Hopkins

Practical ideas for teaching students the skills they need to really learnThis vital teachers' resource answers such questions as "Can intelligence be developed? Do teacher expectations shape student learning? How can I make learning 'stick' for my students?" Drawing from theory and research in learning, this book offers clear, practical guidance along with inspirational ideas to show how teachers can enable students to gain both the cognitive competence and confidence needed to succeed academically. Offers techniques for students to develop their reading, writing, and math abilitiesProvides suggestions for helping students build perseverance and diligent work habitsHelps cultivate students' reasoning skills for problem solvingIncludes ideas for teachers to improve their students' verbal and written skillsThe book applies to any and all learners, including special needs students, and is richly illustrated with stories, activities, and examples from across the curricula.

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