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The Innovative Sale

by Mark Donnolo

When it comes to strategies, salespeople usually veer toward one of two extremes: operating analytically...or by the seat of their pants. In this groundbreaking book on sales creativity, readers will learn how to integrate the right-brain aptitude for innovation with the left-brain affinity for logic and process. The result is a fresh, dynamic approach that addresses customers' needs while expanding the salesperson's entire way of thinking. Packed with real-life examples and powerful principles, The Innovative Sale reveals how to: * Define the sales challenge * Question assumptions and look for ways to reframe the problem * Mine unrelated situations for fresh solutions * Get comfortable with feeling lost as you explore new directions * Break some rules and learn to "grow with the flow" The Innovative Sale draws on the work of pioneering geniuses in design, architecture, and the arts to help salespeople develop a predictable creative process. With the tools and tips of this game-changing book in hand, they'll unleash their own unique powers of intuition and innovation, and land more sales than ever before--in ways they never imagined possible.

The Confidence Trap

by David Runciman

Why do democracies keep lurching from success to failure? The current financial crisis is just the latest example of how things continue to go wrong, just when it looked like they were going right. In this wide-ranging, original, and compelling book, David Runciman tells the story of modern democracy through the history of moments of crisis, from the First World War to the economic crash of 2008. A global history with a special focus on the United States, The Confidence Trap examines how democracy survived threats ranging from the Great Depression to the Cuban missile crisis, and from Watergate to the collapse of Lehman Brothers. It also looks at the confusion and uncertainty created by unexpected victories, from the defeat of German autocracy in 1918 to the defeat of communism in 1989. Throughout, the book pays close attention to the politicians and thinkers who grappled with these crises: from Woodrow Wilson, Nehru, and Adenauer to Fukuyama and Obama. The Confidence Trap shows that democracies are good at recovering from emergencies but bad at avoiding them. The lesson democracies tend to learn from their mistakes is that they can survive them--and that no crisis is as bad as it seems. Breeding complacency rather than wisdom, crises lead to the dangerous belief that democracies can muddle through anything--a confidence trap that may lead to a crisis that is just too big to escape, if it hasn't already. The most serious challenges confronting democracy today are debt, the war on terror, the rise of China, and climate change. If democracy is to survive them, it must figure out a way to break the confidence trap.

A World without Why

by Raymond Geuss

Wishful thinking is a deeply ingrained human trait that has had a long-term distorting effect on ethical thinking. Many influential ethical views depend on the optimistic assumption that, despite appearances to the contrary, the human and natural world in which we live could, eventually, be made to make sense to us. In A World without Why, Raymond Geuss challenges this assumption. The essays in this collection--several of which are published here for the first time--explore the genesis and historical development of this optimistic configuration in ethical thought and the ways in which it has shown itself to be unfounded and misguided. Discussions of Greco-Roman antiquity and of the philosophies of Socrates, Plato, Hegel, Marx, Nietzsche, and Adorno play a central role in many of these essays. Geuss also ranges over such topics as the concepts of intelligibility, authority, democracy, and criticism; the role of lying in politics; architecture; the place of theology in ethics; tragedy and comedy; and the struggle between realism and our search for meaning. Characterized by Geuss's wide-ranging interests in literature, philosophy, and history, and by his political commitment and trenchant style, A World without Why raises fundamental questions about the viability not just of specific ethical concepts and theses, but of our most basic assumptions about what ethics could and must be.

A Team of Leaders: Empowering Every Member to Take Ownership, Demonstrate Initiative, and Deliver Results

by Stewart Liff Paul Gustavson

Workplace teams are supposed to harness employees' talents to tackle challenges. But the reality often falls short. . . Now imagine having a team where everyone steps up and performs all of the leadership tasks. Imagine a team that is constantly sharing knowledge and pushing the envelope--one that does long term planning and produces outstanding performance. A Team of Leaders shows readers how to design systems that nurture the leadership potential of every employee--the key to creating high-performance teams. The book's proven principles and techniques include: The Five-Stage Team Development Model that maps the transition from traditional to self-directed teams Best practices in team process design A Team Value Creation Tool that allows members to appreciate the significance of what they contribute each day Visual Management And more Filled with real-world examples, this fresh approach transforms passive groups of disparate people into effective teams of leaders--workplace teams that work!

Electoral Protest and Democracy in the Developing World

by Emily Beaulieu

This book shows that the third wave of democracy has been accompanied by a worldwide wave of opposition-initiated, election-related protests. Such electoral protests result from a failure on the part of incumbent and opposition elites in the developing world to negotiate acceptable terms of electoral conduct, and their consequences for democracy depend on the context in which they occur. Where election boycotts receive international support, they increase the probability of democratic reform, but where support is primarily domestic, there is a higher probability of authoritarian backsliding. Based on an extensive new data set covering nearly thirty years of electoral protest and election-related reform in the developing world, this book explores the causes of different types of electoral protest and their consequences for democracy. Statistical analysis and case studies provide readers with a complete picture of the dynamics surrounding developing world elections, protest, and democratization.

Machine Learning: The Art and Science of Algorithms that Make Sense of Data

by Peter Flach

As one of the most comprehensive machine learning texts around, this book does justice to the field's incredible richness, but without losing sight of the unifying principles. Peter Flach's clear, example-based approach begins by discussing how a spam filter works, which gives an immediate introduction to machine learning in action, with a minimum of technical fuss. Flach provides case studies of increasing complexity and variety with well-chosen examples and illustrations throughout. He covers a wide range of logical, geometric and statistical models and state-of-the-art topics such as matrix factorisation and ROC analysis. Particular attention is paid to the central role played by features. The use of established terminology is balanced with the introduction of new and useful concepts, and summaries of relevant background material are provided with pointers for revision if necessary. These features ensure Machine Learning will set a new standard as an introductory textbook.

The European Union's Shaping of the International Legal Order

by Dimitry Kochenov Fabian Amtenbrink

The European Union undoubtedly plays an important role in the formation of international law. This takes place through a number of avenues ranging from the simple existence of this supranational legal order within the sphere of international law to the actual influencing of international legal order. With contributions by leading scholars, this collection of essays constructs and analyses a new and stimulating approach in which the European Union is perceived as an active co-creator of the international legal order on a variety of planes. Providing concrete examples of the European Union's approach to the international legal order in different policy fields, this book will be a key reference point for a new active paradigm of EU external relations law.

Medieval Instrumental Dances

by Timothy J. Mcgee

In Europe the tradition of secular dance has continued unbroken until the present. In the late Middle Ages it was an important and frequent event--for the nobility a gracious way to entertain guests, for the peasantry a welcome relaxation from the toils of the day. Now back in print, this collection presents compositions that are known or suspected to be instrumental dances from before ca. 1420. The forty-seven pieces vary in length and style and come from French, Italian, English, and Czech sources. Timothy McGee relates medieval dances to the descriptions found in literary, theoretical, and archival sources and to the depictions in the iconography of the Middle Ages. In a section on instrumental performance practices, he provides information about ornamenting the dances and improvising in a historically appropriate style. This comprehensive edition brings together in one volume a repertory that has been scattered over many years and countries.

Battle of Dogger Bank

by Tobias R. Philbin

On January 24, 1915, a German naval force commanded by Admiral Franz von Hipper conducted a raid on British fishing fleets in the area of the Dogger Banks. The force was engaged by a British force, which had been alerted by a decoded radio intercept. The ensuing battle would prove to be the largest and longest surface engagement until the Battle of Jutland the following summer. While the Germans lost an armored cruiser with heavy loss of life and Hipper's flagship was almost sunk, confusion in executing orders allowed the Germans to escape. The British considered the battle a victory; but the Germans had learned important lessons and they would be better prepared for the next encounter with the British fleet at Jutand. Tobias Philbin's Battle of Dogger Bank provides a keen analytical description of the battle and its place in the naval history of World War I., reviewing a previous edition or volume

Singing Jeremiah

by Robert L. Kendrick

A defining moment in Catholic life in early modern Europe, Holy Week brought together the faithful to commemorate the passion, crucifixion, and resurrection of Jesus Christ. In this study of ritual and music, Robert L. Kendrick investigates the impact of the music used during the Paschal Triduum on European cultures during the mid-16th century, when devotional trends surrounding liturgical music were established; through the 17th century, which saw the diffusion of the repertory at the height of the Catholic Reformation; and finally into the early 18th century, when a change in aesthetics led to an eventual decline of its importance. By considering such issues as stylistic traditions, trends in scriptural exegesis, performance space, and customs of meditation and expression, Kendrick enables us to imagine the music in the places where it was performed.

Lynton Keith Caldwell

by Wendy Read Wertz

This is the story of a visionary leader, Lynton Keith Caldwell, who in the early 1960s introduced the study of the environment and environmental policy at a time when such areas of expertise did not exist. For the next three decades, Caldwell played a leading role in establishing ethics-based environmental policy and administration as major areas of inquiry in the United States and around the world. Through his tireless global travels, writing, and lectures, and his work with the US Senate, the IUCN, UN, and UNESCO, Caldwell became recognized for his contributions to environmental ethics and the development of strong environmental planning and policy. This engrossing biography is based on interviews the author conducted with Caldwell and on unrestricted access to his memorabilia, photos, and records.

Take Control of Apple TV

by Josh Centers

Everything you need to know about the Apple TV!The Apple TV may be the smallest component of a home entertainment system, but its size is in stark contrast to the vast quantity of content that it can bring to life through your television. With it, you can consider cutting the cord to your cable company -- and ditching that expensive monthly bill! And with the advice in Take Control of Apple TV, you can go far beyond watching movies and TV shows to make the Apple TV into the hub of your stereo system, display gorgeous slideshows of your photos, and play iPhone and iPad games on the big screen. Written by TidBITS managing editor Josh Centers, the ebook walks new owners through setup, and then dives into explaining how to best control the Apple TV with the included remote, Apple's Remote app, or another TV remote. You'll learn to customize the icon grid on the main screen, enable parental controls, and make your screen saver look awesome. Josh also covers uses of AirPlay, the Apple technology that lets you beam audio and video from an iPhone, iPad, or Mac to the Apple TV, and lets the Apple TV send audio to compatible speakers anywhere in your home.When it comes to content, you'll tour the Apple TV's built-in video apps -- iTunes Store, Netflix, Hulu, HBO Go, PBS, YouTube, and more -- plus get ideas for which are likely to offer what you want to watch. But you're not restricted to commercial video -- Josh explains how you can best view home movies and any DVDs or Blu-ray discs you own, listen to your music or iTunes Radio, use Home Sharing to display your photos via the Apple TV, and discover iOS games designed for playing via the Apple TV. If you're feeling geeky, you can read about how to make Plex bring in even more video content, including free access to Comedy Central's The Daily Show and The Colbert Report.Finally, the Apple TV isn't just about entertainment. Thanks to AirPlay, it makes a great device for giving presentations from a Mac, iPhone, or iPad using Keynote; it's the perfect accompaniment for a road warrior heading into unfamiliar conference rooms. Josh gives you all the details, including a list of what you'll need to handle any hardware you may encounter.In Take Control of Apple TV you'll read about:* The one-button press for jumping immediately to the main menu * Hiding unwanted Apple TV apps that clutter your main screen * Must-know video navigation tricks (also in the free Apple TV Cheat Sheet) * Enabling subtitles for foreign-language films or for the deaf or hard of hearing * Which is better, Netflix or Hulu? * Navigating with audio VoiceOver * Playing music from the Apple TV on every speaker in the house * The obscure way to transfer photos from a computer to the Apple TV * Two ways to show home movies on your TV screen * Using your TV screen as a second monitor for your Mac * Essential items to pack if you'll be giving a presentation via an Apple TV * What you can do with Conference Room Display mode * Improving AirPlay performance when playing games * Setting up an Elgato EyeTV HD to record live TV for the Apple TV

Microsoft System Center: Building a Virtualized Network Solution

by Mitch Tulloch Michel Luescher Alvin Morales Nigel Cain Damian Flynn

Part of a series of specialized guides on System Center - this book provides focused drilldown into building a virtualized network solution. Series editor Mitch Tulloch and a team of System Center experts provide concise technical guidance as they step you through key build, configuration, and implementation tasks.

Windows 8.1 Administration Pocket Consultant: Storage, Security, & Networking

by William R. Stanek

Portable and precise, this pocket-sized guide delivers ready answers for administering storage, security, and networking features in Windows 8.1. Zero in on core tasks through quick-reference tables, instructions, and lists. You'll get the focused information you need to save time and get the job done - whether at your desk or in the field. Coverage includes: Managing firmware, boot configuration, and startup Using TPM and BitLocker Managing disk drives and file systems Configuring advanced storage Managing file security and resource sharing Maintaining data access and availability Configuring and troubleshooting TCP/IP networking Managing mobile networking and remote access Configuring advanced networking solutions

Exam Ref 70-410: Installing and Configuring Windows Server 2012 R2

by Craig Zacker

Fully updated for Windows Server 2012 R2! Prepare for Microsoft Exam 70-410 - and help demonstrate your real-world mastery of implementing and configuring core services in Windows Server 2012 R2. Designed for experienced IT professionals ready to advance their status, Exam Ref focuses on the critical thinking and decision making acumen needed for success at the MCSA level. Focus on the expertise measured by these objectives:Install and configure servers Configure server roles and features Configure Hyper-V Deploy and configure core network services Install and administer Active Directory Create and manage Group Policy This Microsoft Exam Ref:Organizes its coverage by exam objectives. Features strategic, what-if scenarios to challenge you.

The Archaeology of New York State

by William A. Ritchie

The most complete account of ancient man in the New York area ever published in one volume, this book traces a rich, 8000-year story of human prehistory. Beginning with the first known inhabitants, Paleo-Indian hunters who lived approximately 7000 B.C., the author gives a detailed chronological account of the complex of cultural units that have existed in the area, culminating in the Iroquois tribes encountered by the European colonists at the dawn of the seventeenth century. All of the major archaeological sites in the region are described in detail and representative artifacts from all the major cultural units are illustrated in over 100 plates and drawings. The entire account is informed by the most recently obtained radio-carbon dates. In addition to giving much new, previously unpublished information, the author has synthesized all earlier published material and from this he has drawn as many inferences as the material affords regarding the nature of these early inhabitants, where they came from, and how they lived. Each cultural unit is systematically described: its discovery and naming; its ecological and chronological setting; the physical characteristics of the related people; economy; housing and settlement pattern; dress and ornament; technology; transportation; trade relationships; warfare; esthetic and recreational activities; social and political organization; mortuary customs; and religio-magical and ceremonial customs.

Islam, Democracy, and Cosmopolitanism

by Ali Mirsepassi Tadd Graham Fernée

This book presents a critical study of citizenship, state and globalization in societies that have been historically influenced by Islamic traditions and institutions. Interrogating the work of contemporary theorists of Islamic modernity such as Mohammed Arkoun, Abdul an-Na'im, Fatima Mernissi, Talal Asad, Saba Mahmood and Aziz Al-Azmeh, this book explores the debate on Islam, democracy and modernity, contextualized within contemporary Muslim lifeworlds. These include contemporary Turkey (following the 9/11 attacks and the onset of war in Afghanistan), multicultural France (2009-10 French burqa debate), Egypt (the 2011 Tahrir Square mass mobilizations), and India. Ali Mirsepassi and Tadd Graham Fernée critique particular counterproductive ideological conceptualizations, voicing an emerging global ethic of reconciliation. Rejecting the polarized conceptual ideals of the universal or the authentic, the authors critically reassess notions of the secular, the cosmopolitan and democracy. Raising questions that cut across the disciplines of history, anthropology, sociology and law, this study articulates a democratic politics of everyday life in modern Islamic societies.

Humanity across International Law and Biolaw

by Wouter Werner Britta van Beers Luigi Corrias Britta Van Beers Luigi Corrias

The concepts of humanity, human dignity and mankind have emerged in different contexts across international law and biolaw. This raises many different questions. What are the aims for which 'humanity' is mobilised? How do these aims affect the ensuing interpretations of this concept? What are the negative counterparts of humanity, mankind and human dignity? And what happens if a concept developed in one particular context is taken up in another? By bringing together research from international law, biolaw and legal theory, this volume answers such questions by analysing how the concepts overlap and contradict each other across the disciplines. The result is not an examination of what humanity is but rather what it does and what it brings about in a variety of contexts.

The Status of Law in World Society

by Friedrich Kratochwil

Friedrich Kratochwil's book explores the role of law in the international arena and the key discourses surrounding it. It explains the increased importance of law for politics, from law-fare to the judicialization of politics, to human rights, and why traditional expectations of progress through law have led to disappointment. Providing an overview of the debates in legal theory, philosophy, international law and international organizations, Kratochwil reflects on the need to break down disciplinary boundaries and address important issues in both international relations and international law, including deformalization, fragmentation, the role of legal pluralism, the emergence of autonomous autopoietic systems and the appearance of non-territorial forms of empire. He argues that the pretensions of a positivist theory in social science and of positivism in law are inappropriate for understanding practical problems and formulates an approach for the analysis of praxis based on constructivism and pragmatism.

Talking About Right and Wrong

by Cecilia Wainryb Holly E. Recchia

Though it is generally acknowledged that parents are directly implicated in how and what their children learn about right and wrong, little is known about how the process of moral socialization proceeds in the context of family life, and how it gets played out in actual parent-child conversations. This volume brings together psychological research conducted in different countries documenting how parents and their children of different ages talk about everyday issues that bear on right and wrong. More than 150 excerpts from real parent-child conversations about children's own good and bad behaviors and about broader ethical concerns that interest both parents and children, such as global warming or gender equality, provide a unique window into the moral-socialization process in action. Talking about Right and Wrong also underscores distinct psychological and sociocultural processes that explain how such everyday conversations may further, or hinder, children's moral development.

Essentials of Global Mental Health

by Samuel O. Okpaku

Mental illness accounts directly for 14% of the global burden of disease and significantly more indirectly, and recent reports recognise the need to expand and improve mental health delivery on a global basis, especially in low and middle income countries. This text defines an approach to mental healthcare focused on the provision of evidence-based, cost-effective treatments, founded on the principles of sharing the best information about common problems and achieving international equity in coverage, options and outcomes. The coverage spans a diverse range of topics and defines five priority areas for the field. These embrace the domains of global advocacy, systems of development, research progress, capacity building, and monitoring. The book concludes by defining the steps to achieving equality of care globally. This is essential reading for policy makers, administrators, economists and mental health care professionals, and those from the allied professions of sociology, anthropology, international politics and foreign policy.

The Great War and the Origins of Humanitarianism, 1918-1924

by Bruno Cabanes

The aftermath of the Great War brought the most troubled peacetime the world had ever seen. Survivors of the war were not only the soldiers who fought, the wounded in mind and body. They were also the stateless, the children who suffered war s consequences, and later the victims of the great Russian famine of 1921 to 1923. Before the phrases universal human rights and non-governmental organization even existed, five remarkable men and women - Rene Cassin and Albert Thomas from France, Fridtjof Nansen from Norway, Herbert Hoover from the US and Eglantyne Jebb from Britain - understood that a new type of transnational organization was needed to face problems that respected no national boundaries or rivalries. Bruno Cabanes, a pioneer in the study of the aftermath of war, shows, through his vivid and revelatory history of individuals, organizations, and nations in crisis, how and when the right to human dignity first became inalienable.

A Basic Course in Measure and Probability

by Ross Leadbetter

Originating from the authors' own graduate course at the University of North Carolina, this material has been thoroughly tried and tested over many years, making the book perfect for a two-term course or for self-study. It provides a concise introduction that covers all of the measure theory and probability most useful for statisticians, including Lebesgue integration, limit theorems in probability, martingales, and some theory of stochastic processes. Readers can test their understanding of the material through the 300 exercises provided. The book is especially useful for graduate students in statistics and related fields of application (biostatistics, econometrics, finance, meteorology, machine learning, and so on) who want to shore up their mathematical foundation. The authors establish common ground for students of varied interests which will serve as a firm 'take-off point' for them as they specialize in areas that exploit mathematical machinery.

Tooth Development in Human Evolution and Bioarchaeology

by Simon Hillson

Human children grow at a uniquely slow pace by comparison with other mammals. When and where did this schedule evolve? Have technological advances, farming and cities had any effect upon it? Addressing these and other key questions in palaeoanthropology and bioarchaeology, Simon Hillson examines the unique role of teeth in preserving detailed microscopic records of development throughout childhood and into adulthood. The text critically reviews theory, assumptions, methods and literature, providing the dental histology background to anthropological studies of both growth rate and growth disruption. Chapters also examine existing studies of growth rate in the context of human evolution and primate development more generally, together with implications for life history. The final chapters consider how defects in the tooth development sequence shed light on the consequences of biological and social transitions, contributing to our understanding of the evolution of modern human development and cognition.

The Cambridge Companion to Piers Plowman

by Andrew Cole Andrew Galloway

Piers Plowman has long been considered one of the greatest poems of medieval England. Current scholarship on this alliterative masterpiece looks very different from that available even a decade ago. New information about the manuscripts of the poem, new historical discoveries, and new investigations of its literary, cultural and theoretical scope have fundamentally altered the very meaning of Langland's art. This Companion thus critically surveys traditional scholarship, with the aim of recuperating its best insights, and it ventures forth into newer areas of inquiry attuned to questions of social setting, institutional context, intellectual and literary history, theory, and the revitalized fields of codicology and paleography. By proceeding through chapters that offer cumulatively wider views as well as stand-alone analyses of topics most crucial to understanding Piers Plowman, this Companion gives serious students and seasoned scholars alike up-to-date knowledge of this intricate and beautiful poem.

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