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Being Online: On Computing, Data, the Internet, and the Cloud

by Jian Wang

A pioneer of cloud computing and big data offers his vision of the future world taking shape around us. Jian Wang was the founder and architect of Alibaba's cloud and has been the driving force behind its technology innovations. He was also the founder of the City Brain initiative to develop a new digital infrastructure for sustainable cities. Being Online is his meditation on the moment we are in, as the digital era shifts to the internet era, spawning new innovations at a seemingly dizzying pace: cloud computing, 5G, artificial intelligence, big data, wearables, robots, virtual reality, the internet of things, blockchain, and more. For Wang, the invisible hand that connects them is being online. The conjunction of computing, data, and the internet has erased the difference between being online and off. When computing can be done in the cloud, it is on the road to becoming a utility. When data is connected, making it big, its usefulness multiplies exponentially in unforeseeable ways, as does its value. This moment will be as transformative for humanity as Henry Ford's production line. Data is changing the nature of business. Computing is reshaping the economy. The cloud will help us do things we could never do before, at scales that were previously impossible. It will reshape our vision of the world, as electrification once did and, more recently, the transition from analog to digital. While telling the story of Alibaba&’s breakthroughs and the development of his own understanding of the internet, Jian Wang's visionary book lays out the implications of this shift and how to think about being online.

Believe IT: How to Go from Underestimated to Unstoppable

by Jamie Kern Lima

#1 WALL STREET JOURNAL BESTSELLER • NEW YORK TIMES BESTSELLER • USA TODAY BESTSELLER ARE YOU READY TO BELIEVE IN YOU? &“Game-changing. Authentic. A must-read for every woman! Jamie is the real deal—and that&’s rare.&” —Glennon Doyle, #1 New York Times bestselling author of Untamed &“Raw. Real. Powerful. Filled with vulnerability and grit. This book will inspire you to believe in your own power. It&’s a book every woman needs!&” —Sara Blakely, Founder SpanxImagine overcoming the things holding you back, breaking through the barrier of self-doubt and fully becoming the person YOU were BORN TO BE! In Believe IT, Jamie Kern Lima, founder of IT Cosmetics, shares the wild but true story of how a once struggling waitress turned her against-the-grain idea into an international bestselling sensation, eventually selling the company for over a billion dollars and becoming the first female CEO of a brand in L&’Oréal&’s 100+ year history. Faced with self-doubt, body-doubt, God-doubt, down to her last few dollars and told &“No one is going to buy makeup from someone who has your body,&” Jamie reveals for the first time what really went down, how she almost didn&’t make it, how she learned to trust herself, and the powerful lessons you, too, can use to go from underestimated to unstoppable. With radical vulnerability and honesty, Jamie takes you on a journey through deeply personal stories of heartbreak and resilience—including accidentally finding out she was adopted when she was in her twenties and the reverberations this has had on all aspects of her life. Jamie also pulls back the curtain on her fight to change the beauty industry&’s use of unrealistic images, on behalf of all the little girls who are about to start doubting themselves, and all of the grown women who still do. Spellbinding, riveting, with raw vulnerability and down-to-earth warmth, Believe IT shakes your soul and shows you that you, too, have what it takes to believe in yourself, trust yourself, and go from doubting you&’re enough to knowing you&’re enough! Do you have big goals, hopes, and dreams but let rejection get in the way? Do you struggle with feeling like you&’re not enough and like success is something that happens to other people, but have a hard time believing it&’s possible for you? Do you let past mistakes and failures hold you back? Do you know deep down inside that you were created for more, but somehow still doubt yourself? In Believe IT you&’ll discover how to... -Overcome self-doubt -Gain the courage to take risks, an empower yourself and others -Tune into and trust your own intuition -Let go of your mistakes and insecurities -Turn down the volume on your inner critic -Handle the rejection, the haters, and the mean girls -Boost your confidence -Start your dream (and keep going!) -And much more… ​If you&’ve ever doubted yourself or felt truly underestimated, this book will inspire a new kind of belief and confidence in you and your dreams!

The Belt and Road Initiative as Epochal Regionalisation (Regional Studies Policy Impact Books)

by Xiangming Chen Julie Tian Miao Xue Li

The Belt and Road Initiative (BRI), launched by China in 2013, carries and projects powerful regional dimensions and transformations, with short- and long-term global, national and local consequences. The BRI’s regional significance lies in its designation and creation of several cross-border corridors that originate from inside China and extend out into its neighbouring countries, and those farther afield in Asia, Africa and Europe. Through driving and facilitating new trade and infrastructure connections along and beyond these corridors, the BRI has begun to reshape the master processes of globalisation, urbanisation and development by affecting the economic, social and spatial fortunes of many countries and cities. This book serves two purposes. First, through a new framework and three case studies, it examines the BRI’s impacts on globalisation, urbanisation and development via the China-Europe Freight Train, the paired construction of a new city and railway across the China-Laos borderland and the port-park-city development corridor between Djibouti and Ethiopia. Second, the comparative analysis and evidence guide the book to advance policy recommendations for targeted stakeholders that can potentially turn the BRI into a global public good with greater benefits and fewer risks.

The Belt and Road Initiative in South–South Cooperation: The Impact on World Trade and Geopolitics

by Li Sheng Dmitri Felix Nascimento

This book seeks to illuminate what China's Belt and Road initiative truly means for the global south, offering historical context and explaining the vision that the Chinese State has in coordinating actions in the territorial, political and economic spheres in a multilateral pretension. How does the BRI generate economic returns for China, and what are the political and economic impacts of the BRI? In this provocative and deeply researched new work, the authors provide a new framework for understanding the BRI, one which will be useful to scholars, policymakers and economists.

Benchmarking Islamic Finance: A Framework for Evaluating Financial Products and Services (Islamic Business and Finance Series)

by Mohd Ma’Sum Billah

Pricing or benchmarking is a process of evaluating the performance of a financial company’s products and services or systems, against other businesses, considered to be at the top of their field, by applying a measurement of “best in performance.” This book includes contributions from the leading global experts in the field who tackle topics such as whether the Islamic financial system has been dependent on the LIBOR / EURIBOR in its benchmarking exercises to date, and thus, whether it will be affected negatively by the predicted non-existence of the LIBOR / EURIBOR from 2021 onwards. They also address the question of whether the Islamic financial system requires benchmarking of its products and services and consider the emergence of Sharī ͑ah-justified benchmarking in today’s Islamic financial system. Additionally, they look at how benchmarking formulas should be adapted to ensure the satisfaction of customers within the principles of Maqasid al-Sharī ͑ah. It takes a legal and institutional approach to the subject, which readers will find particularly valuable, as there are various forms of Islamic finance institutions that do not conform to established models in the finance industry. Furthermore, there are emerging business models that will benefit from this line of investigation. This book offers a timely analysis of these issues and redresses the existing misconceptions and misinterpretations pertaining to benchmarking, in an Islamic finance context, and, as such, provides guidance and strategies for future directions. It will appeal to researchers of Islamic banking, finance, and insurance, as well as, practitioners, particularly standard setting bodies, regulators, and policy makers.

Bending Reality: How to Make the Impossible Probable

by Victoria Song

Bending Reality is the innovative process used by billionaires, tech leaders, and the world&’s most successful people to make the impossible . . . probable.Victoria Song teaches readers how to unlock the hidden power within their bodies to get what they want. After achieving success but lacking fulfillment as a student at Yale University and Harvard Business School, and then as a Forbes 30 Under 30 Venture Capitalist, Victoria set off on an unusual quest to study, train, and work with more than 24 of the best coaches, therapists, and healers in the world. She then deployed the skills and tools she&’d learned with a diverse group of the world&’s highest performers. Through it all, she&’s discovered the codes that enable her clients to bend reality toward the directions they want. By accessing this extraordinary ability, Victoria&’s clients have sold a company for 4 billion dollars, grown revenue 1,000% during a pandemic, and pivoted to design a more effective COVID-19 vaccine. Victoria reveals the meta-framework behind peak performance, self-development, therapy, and meditation that is accessible for all. Whether you&’ve studied these areas closely or this is the first book you&’ve read on this topic, you&’ll have a front row seat to how the world&’s elite use this knowledge to achieve more while doing less. In this fast-paced guide to success, you will learn how to: Bend reality by mastering two states of being that most people aren&’t even aware of. Navigate change and face the unknown like the greatest leaders. Access creative downloads that artists, musicians, and geniuses receive. Make your own luck—there&’s literally a recipe! Find your unique &“zone of genius&” and live from it every day. Packed with powerful tools and exercises, Bending Reality will move you beyond intellectual understanding to embodiment. This is not another mindset book. You&’re ready for Bending Reality if you realize it&’s time to go beyond the mind and harness the full capacity of your consciousness to make quantum leaps in every area of your life. After learning how to bend reality, you will no longer need to memorize rules, tips, or tricks, but you will embody the essence of a remarkable leader who can make the impossible—probable.

Bending the Arc: My Journey from Prison to Politics

by Keeda J. Haynes

A searing exposé of the profound failures in our justice system, told by a woman who has journeyed from wrongfully accused prisoner to acclaimed public defender  Keeda Haynes was a Girl Scout and a churchgoer, but after college graduation, she was imprisoned for a crime she didn&’t commit. Her boyfriend had asked her to sign for some packages—packages she did not know were filled with marijuana. As a young Black woman falsely accused, prosecuted, and ultimately imprisoned, Haynes suffered the abuses of our racist and sexist justice system. But rather than give in to despair, she decided to fight for change. After her release, she attended law school at night, became a public defender, and ultimately staged a highly publicized campaign for Congress. At every turn of her unlikely story, she gives unique insights into the inequities built into our institutions. In the end, despite the injustice she endured, she emerges convinced that ours can become a true second-chance culture.

Beneficios de Afiliados de Amazon

by Adidas Wilson

Cómo generar ingresos pasivos a través del programa sitios de afiliados de Amazon.

Beratung in der Finanzbranche: Wie sich der Vertrieb von Finanzprodukten zukunftsfähig macht (Fit for Future)

by Daniela Landgraf

Nichts ist so konstant, wie die Veränderung – das gilt schon seit vielen Jahren ganz besonders für den Finanzvertrieb. Fast jährlich kommen neue Regularien und Gesetze für die Finanzbranche heraus. Der Beruf der Finanz- , Vermögens- und FinanzierungsberaterInnen ist eine Tätigkeit, die ständige Weiterbildung erforderlich macht. Auch die Digitalisierung hat die Branche voll im Griff und Videoberatungen haben massiv an Bedeutung gewonnen. Doch die Branche hat auch ihre Probleme: Es fehlt an Nachwuchs, Frauen sind im Finanzvertrieb nach wie vor in der Minderzahl und die Konkurrenz durch Onlineportale ist groß.In diesem Buch werden Zukunftsszenarien für den Finanzvertrieb betrachtet und die LeserInnen erhalten wertvolle Tipps, um auch in Zukunft als VermittlerInnen und BeraterInnen Ihr Geld in der Branche verdienen zu können. Verschiedenste ExpertInnen kommen zu den drängendsten Fragen zu Wort: Wie wird sich die Finanzbranche in Zukunft weiter verändern? Was können VermittlerInnen und BeraterInnen jetzt schon tun, um weiterhin erfolgreich zu sein?

Berliner Mietendeckel & Co. - Staatseingriffe in den Immobilienmarkt: Ein internationaler Vergleich mit historischem Rückblick

by Tracy Dathe René Dathe Andreas Weise Isabel Dathe Marc Helmold

Das Buch vereint die Erfahrungen mit der Deckelung von Mieten im internationalen Kontext, um mögliche Folgen einer solchen politischen Entscheidung in Deutschland ausreichend analysieren bzw. antizipieren zu können. Untersucht werden die Regulierung der Immobilienmärkte und deren Folgen sowohl analytisch anhand der gängigen wissenschaftlichen Theorien als auch anhand empirischer Studien über die ausgewählten Städte mit besonderer Immobilienpolitik im internationalen Umfeld. Immobilienpolitik gehört seit Jahren zu den zentralen Programmthemen der deutschen Politik. Die Regulierung des Immobilienmarktes durch den Staat zielt auf das Leitprinzip der sozialen Gerechtigkeit ab, wodurch Marktmechanismen nachhaltig beeinflusst werden. Mögliche Auswirkungen sind aufgrund von deren Komplexität schwer abzuschätzen. Die Einführung eines verschärften Mietendeckels in Berlin (Projekt der rot-rot-grünen Berliner Landesregierung) führt aktuell zu einer regen Debatte, die Auswirkungen auf den Rest Deutschlands haben wird. Da eine endgültige gerichtliche Entscheidung noch aussteht und voraussichtlich mehr Zeit in Anspruch nehmen wird, besteht bereits eine große Rechtsunsicherheit.Die Zusammensetzung der Autoren aus Forschern in den Fachgebieten Corporate Social Responsibility bzw. Immobilienmanagement und Wirtschaftspraktikern macht die Einzigartigkeit dieses Buchs aus.

Berufsbezogene Überzeugungen von Lehrpersonen zur Beruflichen Orientierung: Eine qualitative Studie an allgemeinbildenden Schulen

by Tina Fletemeyer

Die vorliegende Arbeit untersucht berufsbezogene Überzeugungen von Lehrpersonen zur Beruflichen Orientierung an allgemeinbildenden Schulen. Hierbei werden Lehrpersonen aller Fachbereiche einbezogen. Die Arbeit gibt Aufschluss über subjektive bzw. fachpädagogische Anschauungen der Lehrpersonen zum Themenfeld der Beruflichen Orientierung. Die Autorin rekonstruiert die Überzeugungen der Lehrpersonen mithilfe von problemzentrierten Interviews, welche mithilfe der qualitativen Inhaltsanalyse ausgewertet werden. Die herausgearbeiteten Überzeugungsstrukturen geben wichtige Hinweise auf Handlungsbarrieren einer erfolgreichen Beruflichen Orientierung an Schulen, die zentrale Impulse für die fachdidaktische aber auch unterrichtspraktische Relevanz der Beruflichen Orientierung aufzeigen.

Berufsethik und Grundwerte in Japan: Erfolgsgeheimnisse jahrhundertealter Unternehmen

by Tamayo Iwamura

Dieses Buch untersucht an Fallbeispielen jahrhundertealter Familienbetriebe in Japan, welche Bedingungen und besonderen Grundwerte ihren betrieblichen Fortbestand fördern. Wenig überraschend finden sich diese goldenen Regeln und Maximen auch in der Arbeitskultur und Wertorientierung der führenden japanischen Großunternehmen wieder. Die Autorin beleuchtet die sozioökonomische Entwicklung im Zusammenhang mit der religiösen Tradition und bringt westlichen Lesern die oft als geheimnisvoll empfundene Kultur Japans nah. Über fundierte Kenntnisse der Grundwerte und sozioökonomischen Geschichte Japans hinaus vermittelt sie dem Leser ein echtes Verstehen japanischen Denkens und Handelns, das ihm im Umgang mit japanischen Gesprächspartnern und bei Besuchen im Land einen authentischen eigenen Handlungsspielraum bietet. Aufgrund der Corona-Pandemie befinden sich weltweit viele Betriebe in der Existenzkrise. Gerade zu diesem Zeitpunkt können die Erfahrungen jahrhundertealter Betriebe in Japan, die stets erfolgreich um ihren Fortbestand erfolgreich gekämpft haben, gute Anregungen bieten.

Berufsfeld Wirtschaftsingenieure: Die Vielfalt der Schnittstellenkompetenz

by Sabine Zangl Judith Klamert-Schmid Maximilian Lackner

Wirtschaftsingenieure sind Generalisten, die an der Schnittstelle Technik/Wirtschaft in unterschiedlichsten Funktionen, Projekten und Organisationen tätig sind und über ein breites Spektrum an unterschiedlicher Kompetenzen verfügen müssen. Mittels wissenschaftlicher Methoden und praxisorientieren Wissen gelingt es ihnen Prozesse zu optimieren, Innovationen zu entwickeln und Probleme zu lösen. Dieses Buch stellt typische Themenbereiche des Berufsfeldes, anhand Bachelor- und Masterarbeitsergebnisse vor und gibt somit Personalverantwortlichen und Interessenten des Berufsfeldes eine Möglichkeit in die Vielfalt der Schnittstellenkompetenz von Wirtschaftsingenieuren einzutauchen. Das Werk ist thematisch geclustert.

Berührende Online-Veranstaltungen: So gelingen digitale Events mit emotionaler Wirkung

by Stefan Luppold Wolfgang Himmel Hans-Jürgen Frank

In diesem Buch erfahren Sie, wie digitale Veranstaltungen emotional berühren können. 28 erfahrene Event-Manager und Kommunikations-Experten haben ihr Know-how zusammengetragen, wie Berührung auch auf Distanz gelingen kann. Sie zeigen, was es dazu in den Vorbereitungen, im Verlauf über Ankommen und Einstieg, im dialogischen Prozess bis hin zum Check-out und nach der Veranstaltung braucht.Der Raum für die Begegnung von Menschen muss inszeniert werden– bei virtuellen Begegnungen, noch detaillierter, einfühlsamer und zielgerichteter als bei physischen. In diesem Buch erhalten Sie Inspirationen, wie Sie das Gefühl des Getrennt-seins überwinden und Menschen in einen echten Kontakt bringen können – vom internationalen Management-Meeting bis zur lokalen Bürgerbeteiligung, vom intensiven Online-Training zur virtuellen Zusammenarbeit bis zur Online-Lehre.Anhand vieler Praxisbeispiele erhalten Sie Ideen, wie Online-Meetings auch hinsichtlich Emotionen, tiefgreifendem Dialog und soziodynamischer Prozesse gelingen können. Aus dem InhaltWie kann die virtuelle Realität das Gefühl der tatsächlichen Teilnahme erzeugen?Wie lassen sich persönliche Begegnungen intelligent matchen?Wie und mit welchen Methoden gelingt Interaktivität?Wie werden Veranstaltungen inhaltlich relevant und menschlich authentisch?Welche vielfältigen und einfach zu bedienenden Werkzeuge oder Methoden haben sich bewährt?Wie kann eine wirksame Dramaturgie echte Gefühle bei den Teilnehmern schaffen?Wie bereiten wir uns persönlich vor, wenn wir ein Online-Veranstaltungen durchführen wollen?

Bessemer Venture Partners: Century Fund

by Alys Ferragamo Jo Tango

In July of 2021, Bessemer Venture Partners (BVP) contemplated the future of its growth investing practice, known as "Century." While still relatively new as a focused initiative, BVP's growth investing already had significant momentum. The fund's investment pace had been faster than expected, and the initial investments looked strong. But many of their VC competitors had already been operating growth funds, a new wave of growth-stage-focused investors were increasing their investment activity, and the team wondered what BVP should do. They considered three "out of the box" ideas: extending the firm's multi-stage focus to include leveraged buyouts, expanding aggressively into East Asia and Africa, and applying the BVP process to public companies through a hedge fund. Which option, if any, should the team pursue?

Best Buy's Corie Barry: Confronting the COVID-19 Pandemic

by William W. George Amram Migdal

This case examines the leadership of Corie Barry, the new CEO of Best Buy, with a focus on actions the company took in 2020 to adapt to the COVID-19 pandemic. The case includes a history of Best Buy's strategy and leadership, including the transitions between the company's founder and the subsequent four CEOs. In particular, the career trajectory of CEO Corie Barry is described in detail. Regarding Best Buy's response to COVID-19, the case details the company's scenario planning and operational adjustments, including the temporary closure of all stores followed by the rapid establishment of curbside-pickup customer-order-fulfillment operations at roughly 1,000 store locations in the U.S. The case also attends to leadership's decisions to furlough more than 51,000 frontline employees, suspend in-home services, and subsequently resume in-store services under modified operating procedures.

Besteuerung der Unternehmen: Eine Einführung in Steuerrecht und Steuerwirkung

by Ulrich Schreiber Holger Kahle Martin Ruf

Die Betriebswirtschaftliche Steuerlehre befasst sich mit dem Steuerrecht der Unternehmen und den davon ausgelösten Steuerwirkungen. Dieses Lehrbuch vermittelt die steuerrechtlichen Grundlagen und analysiert die Auswirkungen der Besteuerung auf unternehmerische Entscheidungen.

Besteuerung von privaten Wäldern: Steuerliche Rechte und Pflichten für nichtkommerzielle Waldbesitzer

by Thomas Siegel Felix Siegel

Erster und bisher einziger steuerlicher Ratgeber für die aktuell etwa 2 Millionen Eigentümer von Privatwäldern in Deutschland: Privater Waldbesitz erfreut sich immer größerer Beliebtheit; das Thema Wald ist derzeit stark im Fokus. Doch der Besitz auch kleinerer Wälder ist mit steuerlichen Obliegenheiten verbunden, die deren Eigentümer kennen sollten. Das Buch beschreibt klar und anschaulich die mit einem Wald verbundenen steuerlichen Pflichten und Rechte und gibt anhand zahlreicher Beispiele praktische Handlungsempfehlungen.

Bet on Yourself: Recognize, Own, and Implement Breakthrough Opportunities

by Ann Hiatt

Take charge of your career and create a life full of learning, adventure, joy, and success utilizing these never-before-shared leadership principles Ann Hiatt learned working alongside the world&’s top tech CEOs—Google&’s Eric Schmidt, Amazon&’s Jeff Bezos, and Yahoo!s Marissa Mayer.Whether you&’re stuck in your current job, starting your first job and wondering how you can use it as a steppingstone towards your dream career, or mid-career and wanting to finally be recognized for promotion or a leadership role, this book is for you.For the first time, Ann Hiatt shares both the daily habits and long-game strategies she learned working side-by-side for decades with the giants of technology at Amazon and Google.Through clear guidance and incredible stories, Bet on Yourself will teach you:How to define your abilities and speak up so that you can be recognized for the work that you do and the unique capabilities you bring to the table.How to create opportunities for yourself when options appear limited and build a purposeful career regardless of your seniority or industry.What it takes to build the confidence you need to build your dream career.How to exchange your frustration over not getting the recognition you deserve for an empowered, actionable plan for taking control of your professional identity and get promoted.These tried-and-true methods to take ordinary opportunities and create something extraordinary, and the leadership principles that guide the work of these celebrity CEOs, are directly applicable to your goals.With a few consistent, daily habits you can build a future that exceeds your wildest expectations. No matter the opportunities available to you in your particular community or career stage, there is a path for you.

Betrayed by Work: Women's Stories of Trauma, Healing and Hope after Being Fired

by Julia Erickson Suzanne Vosburg

Recover from Job Loss with Support of Other Women"This is the first book that I know of that truly helps you learn from women from many professional sectors how to recover from big setbacks in our work lives. It’s a must read.” —Dr. Elena Pezzini, organizational psychologist#1 New Release in Job HuntingSuccessful women show how they reclaimed and rebuilt their personal power and careers after being fired from a job and being rendered powerless by their employers.Practical job loss recovery tools for women. When women get fired, it is often devastating, traumatic, and isolating. We experience a sudden powerlessness that can destroy our confidence and feelings of self-worth. We grieve. We feel broken. It affects our self-esteem, our financial well-being, our professional identity, and our ability to look for other work?in short, it affects our entire way of life. How, then, does a woman navigate the emotional impact of this event? With other women.You are not alone. In Betrayed by Work, authors Julia Erickson, MBA, and Suzanne Vosburg, PhD, bear witness to the stories of women just like you?and just like them. This book shows how women lost their jobs, describes what happened to them immediately and in the aftermath, validates women’s feelings about being fired, and offers a source of hope and companionship to those of us coping with either our own job loss or the sudden job loss of someone we know or love.Discover:True stories from women who are honest about how they were fired and their feelingsKey points to help process each story and apply its lesson to your own experiencePractical takeaways and suggestions to help you cope with job lossIf you were encouraged by personal growth books about women in business like Invaluable by Maya Grossman, In the Company of Women by Grace Bonney, Presence by Amy Cuddy, or Power Moves by Lauren McGoodwin, then you’ll be inspired and empowered by Betrayed by Work.

Betriebliche Anwendungssysteme: Modelle, Integration und Betrieb

by Rainer Weber

Das Buch behandelt betriebliche Anwendungssysteme, ihre Modellierung und Technologie. Es wird unterschieden zwischen operativen Systemen, wie ERP-Systemen, und analytischen Systemen, welche ein breites Spektrum aufweisen, von „klassischen“ Data-Warehouse-Systemen bis zu Systemen mit Funktionalität maschinellen Lernens und Big-Data-Verarbeitung. Die Bereitstellung der Systeme kann traditionell on-premises erfolgen oder „in der Cloud“, die Bandbreite reicht von monolithischen Systemen bis zu lose gekoppelten Microservices. Intern weisen die Systeme eine Client-Server-Struktur auf, heute teilweise unterstützt durch In-Memory-Technologie. Systeme werden über ihre Schnittstellen mittels verschiedener Integrationstechniken zu einer Systemlandschaft zusammengeschlossen. Beim Betrieb von Systemen konzentriert sich das Buch auf ihre Anpassung, vom Customizing bis zur Erweiterung durch Softwareentwicklung, und die Systemadministration.Die Darstellung der Konzepte wird durch Beispiele verschiedener Anwendungssysteme ergänzt: SAP-Software, Microsoft Dynamics 365 Business Central, Vtiger CRM und Pentaho. Viele Aufgaben mit Lösungen machen das Buch zum idealen Begleiter für Studierende der Wirtschaftsinformatik und verwandter Studiengänge und unterstützen beim Selbststudium.

Betriebswirtschaftliche KI-Anwendungen: Digitale Geschäftsmodelle auf Basis Künstlicher Intelligenz

by Christian Aichele Jörg Herrmann

Digitalisierung und Künstliche Intelligenz ermöglichen Unternehmen disruptive Erweiterungen ihrer Geschäftsmodelle. Wer rechtzeitig digitale KI-Geschäftsmodelle einführt, wird seinen Erfolg nachhaltig sichern können. Aber wie und wo können solche Modelle Anwendung finden? Diese Publikation gibt Antworten, wo KI-Geschäftsmodelle greifen können, und wie diese von der ersten Idee bis zur produktiven Anwendung realisiert werden können.

Better Customer Service: Simple Rules You Can Apply Today

by Edward C. Brewer Terence L. Holmes

This readable and concise research-based book discusses seven simple rules that will help businesses and individuals improve their customer satisfaction and workplace environments – and make the world a little better and more pleasant. An author team with extensive cross-sector experience provides a foundation that will help improve customer service no matter the type of organization or situation, allowing customization according to industry standards and expectations. Although the basic steps are simple – going all the way back to preschool and kindergarten – they can have a significant positive impact on customer service and on basic human interaction. If an employee follows these simple steps, not only will relationships with customers improve, but so will relationships with co-workers, increasing overall organizational satisfaction. Readers who adopt the principles in this book may find that their personal relationships improve as well. The primary audience of this work includes any business that desires to improve customer service. However, anyone who works with people will appreciate the conversational tone and specific illustrative examples in this clear and immediately actionable book.

Better Work: The Impact of Automation, Flexibilization and Intensification of Work (Research for Policy)

by Godfried Engbersen Robert Went Monique Kremer

This Open Access book provides a thorough analysis of the quality of work in the Netherlands, and suggests policy proposals to promote and facilitate good work for more people. New technology, flexibilization and the intensification of work will have significant consequences for all those who will still have jobs in the future, and – much less studied so far – for the quality of their work. Good work is essential for general well-being: for the individual’s quality of life, for the economy and for society. Good work for everyone should therefore be seen as an important aspiration for companies, institutions, social partners and governments. An essential read for an international audience of academics in the field of the sociology of work, labor economics and social policy, as well as for policymakers and researchers of trade unions, and representatives of other social movements.

Bettering Humanomics: A New, and Old, Approach to Economic Science

by Deirdre Nansen McCloskey

Deirdre Nansen McCloskey's latest meticulous work examines how economics can become a more "human" science. Economic historian Deirdre Nansen McCloskey has distinguished herself through her writing on the Great Enrichment and the betterment of the poor—not just materially but spiritually. In Bettering Humanomics she continues her intellectually playful yet rigorous analysis with a focus on humans rather than the institutions. Going against the grain of contemporary neo-institutional and behavioral economics which privilege observation over understanding, she asserts her vision of “humanomics,” which draws on the work of Bart Wilson, Vernon Smith, and most prominently, Adam Smith. She argues for an economics that uses a comprehensive understanding of human action beyond behaviorism. McCloskey clearly articulates her points of contention with believers in “imperfections,” from Samuelson to Stiglitz, claiming that they have neglected scientific analysis in their haste to diagnose the ills of the system. In an engaging and erudite manner, she reaffirms the global successes of market-tested betterment and calls for empirical investigation that advances from material incentives to an awareness of the human within historical and ethical frameworks. Bettering Humanomics offers a critique of contemporary economics and a proposal for an economics as a better human science.

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