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The Coaches' Handbook: The Complete Practitioner Guide for Professional Coaches (Wiley-blackwell Handbooks In Organizational Psychology Ser.)
by Jonathan PassmoreThis comprehensive practitioner guide provides an accessible evidenced based approach aimed at those new to coaching and who may be undertaking coach training for a certificate in coaching or professional credentials or accreditation with the AC, ICF, EMCC, CMI or ILM. The book will also be useful for those who want to enhance their coaching skills. The Coaches Handbook is edited by Jonathan Passmore, an internationally respected expert and executive coach, with chapters from leading coaching practitioners from across the world. The book is divided into seven sections. Section one examines the nature of coaching, its boundaries, the business case for coaching and how organisations can build a coaching culture. Section two focuses on deepening our self-understanding and understanding our clients, the non-violent communications mindset and the coaching relationship. Section three focuses on the key skills needed for coaching including goal setting, powerful questions, active listening, using direct communications and the role of silence, emotions and challenge in coaching. Section four offers a range of coaching approaches including behavioural, person-centred, solution-focused, psychodynamic, neuroscience, narrative, positive psychology, out-door eco-coaching, team coaching, careers coaching and integrated coaching. Section five focuses on fundamental issues in coaching such as ethics and contracting and evaluation. Section six explores continuous professional development, reflection and the role of supervision, as well as how to establish your coaching business. The final section contains a host of coaching tools which practitioners can use to broaden their practice. Unique in its scope, this key text will be essential reading for coaches, academics and students of coaching. It is an important text for anyone seeking to understand the best practice approaches that can be applied to their coaching practice, including human resources, learning and development and management professionals, and executives in a coaching role.
The Communications Consultant’s Foundation: Leveraging Public Relations Expertise for Personal and Client Success
by Roger DarnellFor all professionals and students who want to improve their prospects in business, this book prepares and positions them to build dream careers, giving them the education and guidance required to develop vital soft skills, and work remotely and independently. After establishing a foundation for solid professional communications on a personal level, it quickly opens doors to business insights and opportunities that are exciting, inspiring, and highly sustainable. Immersing readers into the key realms of business success and exploring the full spectrum of essential communications practices, they gain knowledge and trade skills of immense value, including: • The basics of positive, proactive, strategic communications for individuals and organizations • What it means to be a PR expert in the creative industry and to do great work • An introduction to essential business imperatives, with high-level instruction on creativity, strategy, leadership, management, marketing, and much more • Customer service and all it entails • Extensive exploration of the PR toolset and its application in real-world marketing scenarios This book brings home all instruction with sophisticated questions and challenges, ensuring readers have every opportunity to comprehend and grow, step by step.
The Constituents of Medicinal Plants: An introduction to the chemistry and therapeutics of herbal medicine
by Andrew PengellyPengelly's user friendly text will encourage educators in medical science to consider using this material in the complementary medicine/nutraceuticals areas May I congratulate Andrew Pengelly for writing this text as it is going to be very popular with undergraduate students as well as more experienced readers.'D. Green, London Metropolitan University, UKThis unique book explains in simple terms the commonly occurring chemical constituents of medicinal plants. The major classes of plant constituents such as phenols, terpenes and polysaccharides, are described both in terms of their chemical structures and their pharmacological activities. Identifying specific chemical compounds provides insights into traditional and clinical use of these herbs, as well as potential for adverse reactions. Features include: * Over 100 diagrams of chemical structures* References to original research studies and clinical trials * References to plants commonly used throughout Europe, North America and Australasia.Written by an experienced herbal practitioner, The Constituents of Medicinal Plants seriously challenges any suggestion that herbal medicine remains untested and unproven, including as it does hundreds of references to original research studies and trials.Designed as an undergraduate text, the first edition of this book became an essential desktop reference for health practitioners, lecturers, researchers, producers and anyone with an interest in how medicinal herbs work. This edition has been extensively revised to incorporate up-to-date research and additional sections, including an expanded introduction to plant molecular structures, and is destined to become a classic in the literature of herbal medicine.
The Corporate Hero's Journey: Your Path to Being an Impact Intrapreneur
by Heiko Hosomi SpitzeckImpact intrapreneurs at some of the most powerful organizations in the world are designing new, more sustainable businesses from within. They put their values to work and transform their corporations into a force for good. In a corporate world that still largely prioritizes profit above all else, these people shine a light on how to balance profit with impact, and the inspirational stories captured in this book guide leaders and managers to do the same.The lack of purpose beyond profit is causing millions of people to question their work and even to leave the corporate world altogether. Companies are struggling with recruitment and retention, as people seek a greater sense of purpose. For many, this would mean finding a way to use their work as a platform for positive social and environmental impact. This book will inspire this change for leaders seeking a different and better way forward. Structured around the stages of Joseph Campbell’s hero’s journey – upon which Star Wars was based – this book combines the philosophy of Star Wars with inspiring stories of impact intrapreneurs. You’ll get to know Corporate Jedi such as Susie Lonie and Nick Hughes, who, while working for Vodafone in Kenya introduced a mobile payment method which brought financial inclusion to millions; Myriam Sidibé at Unilever, who turns making soap into saving lives; and Gib Bulloch, founder of Accenture Development Partnerships, which provides first-class consulting services to NGOs leveraging their impact. With actionable advice, such as how to create a business case, how to measure social impact, and more, the book is not only an entertaining read, but also helps executives apply insights to their own daily work.Written for leaders, managers, and all professionals looking to create positive impact through their work, this book will give future Corporate Jedi the courage and tools to use the force of business for good.
The C² Factor for Leadership: How the Alchemy of Curiosity and Courage Helps Leaders Become Champions and Lead Meaningful Lives
by Joanne Irving, Ph.D.Packed with nuggets of wisdom from the experiences of champion-level leaders across industries, Dr. Irving demonstrates how champion leaders engage their curiosity and courage to learn from the past, enhance the present and anticipate the future. —Marshall Goldsmith, #1 New York Times bestselling author of Triggers, Mojo, and What Got You Here Won’t Get You There and Thinkers 50 #1 Executive Coach Curiosity and courage are unstoppable forces. In this insightful book, Joanne Irving deftly shows how to enlist them to become a leader fit for the future. —Daniel H. Pink, #1 New York Times bestselling author of WHEN and DRIVE The cover graphic is a trailer for this profound book. The magical power of leadership is the effective blend of the courage of a lion with the curiosity of a cat. This myth-busting book will alter your leadership perspectives and practices by providing cutting edge substance, compelling examples, and insightful tools. —Chip R. Bell, author of Inside Your Customer’s Imagination All we know with absolute certainty is that we live in complex, uncertain, and rapidly changing times. Despite our best attempts to predict the future, we are often caught off-guard and surprised when it arrives. Whether a once-in-a-lifetime pandemic, global economic shifts, political upheaval, or technological evolution, as senior leaders we must navigate these tumultuous times and make tough decisions to guide our organizations to success. Champion leaders want to be truly exceptional regardless of the maelstrom of change they are experiencing. Not only do they want their organizations to succeed, but they also want to live fulfilling lives. They want the same for those in their organizations and personal lives as well. How do we effectively lead in times of constant, often dramatic change? And, equally important, how do we simultaneously create a satisfying, meaningful life? The C² Factor – the synergistic application of curiosity and courage – offers a path to both. This book reveals that when leaders manifest both traits, they embrace the professional and personal opportunities the future brings. When the landscape is shifting beneath our feet the C² Factor enables us to lead more effectively and helps us cultivate more fulfilling personal lives. While other books have looked at curiosity and courage separately, The C² Factor for Leadership examines how, when combined, profound curiosity and relentless courage lead to remarkable outcomes. One enhances the other in a powerful alchemy that improves our outcomes, how we show up as leaders in our organizations and as human beings in our personal lives. Beginning with ourselves and expanding to our relationships, our teams, our organizations, and to the world, this book demonstrates how the C² Factor can be applied for superior results.To be a truly exceptional leader, to live a satisfying life, we must have profound curiosity and relentless courage. We must exercise the C² Factor. Without it, we run the risk of being leaders who are robotic, academic, or reckless. With the C² Factor, we can be champions.
The Dark Side of Love: The Positive Role of Negative Feelings
by Jane GoldbergMany mothers have disturbing fantasies of killing their children. Husbands imagine, with guilt, cheating on their wives. Parents stand on the brink of hitting their teenage children, or may actually do so, while the teens fabricate elaborate strategies of revenge. Hurt, pain, uncontrollable rage, and other forms of abuse also make up the dark side of love. This landmark book has a bold thesis: The denied dark side of love that can show us love's true nature. By acknowledging our "negative" feelings, we can come into the full spectrum of emotion and hear the message of our darker feelings, without acting them out. Through this, we can increase our capacity for love.To explain her perspective, Jane Goldberg traces the development of love and hate from infancy. She debunks simplistic myths about mother love and portrays the mother/child bond in all its facets. She explores the hidden recesses of family love and romantic love and shows how the acceptance of constructive expressions of anger, jealousy, and competition can enhance intimacy. Drawing on case histories from her psychoanalytic practice, as well as mythic stories, Goldberg offers insights into the troubling but universal nature of the dark side of love.In a highly accessible style she explores how to develop a "psychological immune system" to protect against the potentially destructive elements in relationships and allow for a constructive expression of love's dark side. Her debate-provoking book should be read by psychoanalysts and psychotherapists, individuals who have suffered from the pains and hurts of love, and indeed, by those who are interested in human motivation and behavior.
The Development of Empathy: Phenomenology, Structure, and Human Nature
by Larysa Zhuravlova Oleksiy ChebykinThis thought-provoking volume offers psychological perspectives on the formation of empathy and how this determines both antisocial and prosocial behaviors in individuals. It offers a theoretically grounded and empirically proven integrated approach, helping readers gain a holistic understanding of human nature and the need for empathic interaction between people. Larysa Zhuravlova and Oleksiy Chebykin study the evolution of empathy, peculiarities from birth to old age, and its role in the moral and spiritual development of a person. Key sections explore theoretical and methodological principles of empathy research, the genesis and development of human empathy, the phylogenetic preconditions for empathy, the psychological features of the ontogenesis of empathy, the key factors in personality development, and the experimental study of empathy. Considering a vision of a society based on empathic relationships, which could deter discrimination, help resolve environmental issues, harmonize interpersonal relationships, and resolve conflict, this new text is for advanced students of developmental and educational psychology. It will have broad appeal across academic and applied discipines in social and developmental psychology, education, the helping professions, and human development.
The Digital and AI Coaches' Handbook: The Complete Guide to the Use of Online, AI, and Technology in Coaching (The Coaches' Handbook Series)
by Jonathan Passmore Sam Isaacson Sandra J. Diller Maximilian BrantlThis comprehensive practitioner guide supports coaches in developing their understanding of digital technologies and how to work in ever-changing digital environments, and shows coaches how to craft their own practices to take advantage of working online.The practice of coaching is undergoing significant change, with technology widely embedded and used in professional coaching services today. Coaching practitioners worldwide are adapting to digital environments, and a host of new technological tools have come into play, from the developments in virtual reality to AI-informed coaching, and from coaching bots to workplace apps. Edited by Jonathan Passmore, Sandra J. Diller, Sam Isaacson, and Maximilian Brantl, this third book in the acclaimed Coaches’ Handbook Series brings together internationally respected coaching experts and practitioners to share the most up-to-date know-how. The book takes you through key technical developments, the critical factors in making digital coaching successful, and how to build a coaching business using these technologies. The book also considers the impacts on the wider industry and concludes with a number of case studies of global coaching organisations and their experiences of using digital techniques, including CoachHub and EZRA.Aimed at coach practitioners, their supervisors, trainers, and student coaches on accreditation programmes or undertaking training for a certificate in coaching, this book showcases best practice, new ideas, and the science behind the digital revolution within coaching practice and the coaching industry.
The Dream Experience: A Systematic Exploration
by Milton KramerThe Dream Experience provides the mental health professional with a systematic scientific basis for understanding the dream as a psychological event. Milton Kramer’s extensive research, along with the findings of others, establishes that dreams are structured, not random, and linked meaningfully to conscious events in daily life and past memories. The book explores this link between dreams and consciousness, providing a review of information about normative dreaming, typical or repetitive dreams, and nightmares, while also showing how mental health professionals can use dream content in therapy with clients. Kramer’s book is an illuminating description of dreaming for dreamers, therapists and neuroscientists.
The Entirepreneur: The All-In-One Entrepreneur-Leader-Manager
by John Thompson Bill BoltonIn this groundbreaking book Bill Bolton and John Thompson present a completely new take on the conventional domains of entrepreneur, leader and manager. They argue that in today’s turbulent and uncertain world, businesses no longer have the time for a business cycle that begins with an entrepreneur, hands over to a manager and finally brings in a strategic leader when things are flagging. ‘The New Normal’ that now prevails requires that these things run together and calls for a new kind of all-rounder. Bolton and Thompson give us a new word to describe such a person: The ENTIREPRENEUR The entirely competent person, able to discern aright and make things happen. Drawing upon the successful person-centred approach of their books on entrepreneurs they first tell the stories of over 40 entirepreneurs, demonstrating clearly that such people do exist. After discussing the ‘New Normal’ context they present a fascinating analysis that goes below the surface to describe the key Talent, Temperament, Technique and Discernment attributes that explain the entirepreneur. Readers have the opportunity to make a self-evaluation of their own attribute strengths, concluding with a final ‘entirepreneur’ score. This fascinating and insightful look at the entirepreneur is a clear pointer to what will be demanded of those who wish to succeed amid the vicissitudes of the 'New Normal’.
The Essential Police Constable Degree Apprenticeship EPA Handbook
by Sharon GanderAn essential handbook for all those involved in the Police Constable Degree Apprenticeship (PCDA), guiding student officers through the End Point Assessment (EPA). In a supportive and easy-to-read format, it provides invaluable advice around this complex process.Suitable for police officer apprentices, police trainers, university lecturing staff and independent assessors, it ensures learners fully understand the requirements of the EPA and how best to meet these, providing support throughout their PCDA programme and enabling them to pass first time and achieve the highest possible grade. It is also a valuable tool ensuring all involved have the required knowledge and understading of the EPA at the start of and during the programme. Examples of good practice, case studies and opportunities for critical self-reflection help develop key academic study skills. It also takes a collaborative, learner-focused approach with reference to the employer (police force), the training provider (university) and the apprentice.
The Evaluation and Treatment of Eating Disorders
by Diane GibsonThis important volume addresses a growing problem prevalent in hospitalized patients--eating disorders, including anorexia nervosa and bulimia. Experts present the latest findings on the theories, evaluation, and treatment of this pernicious syndrome. Clearly written and up-to-the-minute, this outstanding collection of interdisciplinary vantage points, overlapping theories, and program applications will be of great value to front-line clinicians. Also included are historical perspectives, the treatment and rehabilitation of eating disorders, characteristics of families with eating disorders, and much more.
The Existential Importance of the Penis: A Guide to Understanding Male Sexuality
by Daniel N. WatterThe first of its kind, this book applies existential principles to sexual problems, providing clinicians with the tools to understand male sexuality more deeply. Alighting from the existential psychotherapy tenets of Irvin D. Yalom, Watter introduces the notion that the penis is a conduit for male emotion, and hence regulates their ability to form and experience intimate relationships. Subsequent chapters explore an existential view of male sexual dysfunction, non-sexual trauma, hypersexuality, changing bodies through illness, age, and injury, and examines badly behaved men to understand the meaning of certain behaviors. This book will be an invaluable resource for sex therapists, marriage and family therapists, psychologists, and social workers in practice and in training, assisting them to develop the therapeutic skills that will improve their understanding of men’s psychological experience.
The Fall of a Sparrow: Of Death and Dreams and Healing
by Kent L KoppelmanIn this book, the author describes his attempt to create a meaningful and satisfying grieving process following the death of his 19 year old son, Jason, in a car accident. The narrative confronts the harsh reality of death from the hospital to the cemetery and the many mundane yet painful decisions that must be made. For those who must cope with an unexpected death, the grieving process becomes a struggle to express one's love and at the same time say goodbye.
The First 100 Days on the Job: How to plan, prioritize and build a sustainable organisation
by Anne AugustineThe First 100 Days on the Job is for sustainability leaders – in organizations of any size or sector – who want to make an impact in their first one hundred days on the job, and set themselves up for long-term success. In the absence of complete and perfect information you will be expected to lead and to act, often in partnership with other businesses, government and civil society, and almost certainly by building relationships across functions, departments and geographies within your own organization. It is the timing of your decision making that will set you apart.This short guide offers: 1) A process to make the most of your first 10, 60, 90 and 100 days 2) Some practical tools you can use to set priorities and manage your programme 3) Sources of research and information for measuring the impacts of your organization 4) A heavy dose of realism about what can be done, to keep you sane – and links to some practical support and inspiration.
The Five Emotions That Stop Success in Coaches, Clients, and Creatives: Overcoming Personal Obstacles of the Mind
by Rahti GorfienThis book uniquely identifies the five key emotions that prevent clients reaching their full creative potential and provides coaches tools to help them overcome them, boosting their productivity as well as their ability to complete and promote their work and personal development. Accessible and personable, Rahti Gorfien interweaves stories from her personal life and private practice to alleviate the burden of blockages creatives generated by their own divergent thinking, unconscious conditioning, and memory. She takes each mindset in turn, shame, grandiosity, envy, boredom, and fear, and explores each emotion and how coaches can practically help clients overcome them to achieve creative freedom and success personally and professionally. Filled with practical exercises and coaching theory throughout, this book will equip coaches with tools to inspire confidence in their clients to share their work with the world, silencing negative inner voices and fulfilling their professional creative goals. This book is invaluable reading for coaches as well as artists, entrepreneurs, therapists, career advisors, social workers and those interested in finding methods of overcoming personal obstacles to making meaningful and authentic contributions through the freedom of their singular and passionate pursuits.
The Forgotten Aged: Ethnic, Psychiatric, and Societal Minorities
by T.L. BrinkThis helpful book explores mental health issues relating to elders who do not fit into the “usual” mold for research--white, married or widowed, urban or suburban persons with adult children. The Forgotten Aged focuses on those groups of elders often overlooked in gerontological literature--elder African-Americans, rural aged, gay and lesbian aged, parents of developmentally disabled offspring, older developmentally disabled persons themselves, and “orphan” elders (those who do not have close family members who can serve as caretakers). The book offers “how to” advice on issues such as outreach, intervention, residential placement and transition, assessment, psychotherapy, and team building to help readers learn effective ways of helping elderly persons from these various groups. With an optimistic tone, it explores how more attention and resources, combined with flexible modifications of programs and practices, can yield favorable results for everyone involved. In The Forgotten Aged, authors examine a variety of pertinent topics including: assessment of dementia and depression in African-Americans multidisciplinary team outreach to elderly living in rural areas therapeutic issues with gay and lesbian aged residential transitions for developmentally disabled elderly helping aging parents of developmentally disabled offspring intervention with “orphan” elderly with Alzheimer’s diseaseSocial workers, psychologists, psychiatrists, geriatricians, nurses, and counselors involved in providing support and care for elderly persons will find The Forgotten Aged a useful guide in their daily work and decisionmaking. This book can also serve as an enlightening supplementary text in courses that study aging and the elderly.
The Harm Reduction Gap: Helping Individuals Left Behind by Conventional Drug Prevention and Abstinence-only Addiction Treatment
by Sheila P. VakhariaThis long-awaited book teaches how harm reduction can be a safety net for people with substance use disorders that our current addiction treatment rejects, abandons, and leaves behind. Harm reduction is an approach to helping people who engage in high-risk activities to develop the skills and strategies to keep them and their communities safe. This can include the provision of sterile equipment, low-threshold and low-barrier care, and the acceptance of non-abstinence goals in treatment. In this novel guide, Dr. Vakharia discusses the shortcomings of the dominant “Just Say No” drug prevention messages and abstinence-only treatment approaches, introduces harm reduction strategies and technologies borne from people who use drugs themselves, and suggests various policy options available as alternatives to the current policies that criminalize drugs, drug-using equipment, and the settings in which people use drugs. The final chapter calls on the reader to destigmatize drug use and support efforts to reform our drug policies. By highlighting the large gap in our current approach to substance use – the harm reduction gap – this book is the first step for those interested in learning more about the limitations of our current approach to drug use and how to support local efforts to ensure people who use drugs and their communities can stay safe.
The Heart of Leadership
by Danilo Zatta Giovanni Battista VacchiSquarely aimed at leaders and aspiring leaders, The Heart of Leadership, written by two renowned management experts, presents practical examples and engaging insights to answer the key question of how to be a successful leader.This book reveals the key characteristics of a great leader and shows you how to develop the skills needed to motivate your team and overcome challenges. Leadership means successfully taking your place at the head of an enterprise and is both a shared journey and an adventure over the course of a career. Using an engaging and accessible style throughout, the book maps out how to achieve tangible results. It presents portrayals of some of history’s greatest leaders, from Gandhi to Steve Jobs, from Angela Merkel to Lisa Su, in order to inspire and help develop your own top leadership skills.This book is essential reading for CEOs, CFOs, HR managers, entrepreneurs, trainers, and those who are seeking a leadership position in an organization and want to understand how to succeed within it.
The Holistic Career Coaching Handbook: A Guide for Managers and Employers
by Rob NathanExclusion from the workplace not only has devastating effects on individual well-being and public health, but also limits organisational development and social cohesion. This book promotes an understanding of the strengths of people with diverse attributes, transforming a sense of being overlooked by employers to being a valued asset.This handbook provides tools for people to respond respectfully to the way employees experience their working lives. It guides the reader to realise the potential strengths of employees, regardless of their background, life situation, mental health or neurological condition, and appreciate the impact of emotions on their contribution to and experience of work. Other books look at organisational reasons for motivation; this book addresses the emotional effect of significant change outside the workplace that has an impact on motivation at work. Chapters cover neurodiversity, parental coaching, Career Returners, menopause and the impact of different life stages.This practical book uses cases and summaries throughout and has chapters on creating a successful programme of career support, together with 15 original Career Tools. It is particularly relevant to Human Resources, Learning and Development, and line managers, and anyone wanting to develop effective in-house career coaching for employees.
The Impact of the Current 4Cs Skills Gap in Organizations: Using Emotional Intelligence to Develop Competencies
by Behnam BakhshandehThe shortage of skills in the workforce is one of the major problems facing enterprises today. How American businesses and organizations intend to deal with these issues and operate in a global market under strong competition is one of their primary worries. The only logical and tangible solution to this issue is for the educational system and major businesses and organizations to begin making investments in educating more children and young adults in soft skills like the 21st-century 4Cs skills (critical thinking, communication, creativity, and collaboration) to prepare them to meet the challenges of emerging businesses and technologies. The 21st century has witnessed a rapid transformation in the global workforce and the skills required to thrive in it. Traditional knowledge-based skills alone are no longer sufficient to succeed in today’s complex and dynamic business environment. Instead, organizations increasingly value what is known as the "4Cs" skills: communication, collaboration, critical thinking, and creativity. However, a significant skills gap exists, where many employees lack these crucial abilities. This book explores the impact of the 21st-century 4Cs skills gap in organizations and how it affects their performance, innovation, and competitiveness. The 21st-century 4Cs skills gap poses a significant challenge for organizations across industries. The inability to communicate effectively, collaborate seamlessly, think critically, and foster creativity can hinder productivity, innovation, and competitiveness. As the business landscape continues to evolve, addressing this skills gap is not only a necessity but also a strategic imperative for organizations looking to thrive in the 21st century. Bridging the gap through training, recruitment, and a commitment to a learning culture will be essential for success in the increasingly complex and interconnected world of business.
The Impostor Leaders: Lessons on How Not to Lead
by Enda M. LarkinTaking a novel approach to the subject of leadership, this book uses its dark side as a vehicle to highlight some important leadership lessons, helping all managers to reflect on their own performance. The Impostor Leaders clarifies what is meant by genuine leadership, focusing on the fact that leading and managing go hand in hand. Based on this ability to consistently combine the leadership and management roles, this book describes in detail and practical terms, using real-world examples, the range of good and bad leader-types seen in organizations today. The Leadership Wheel is also introduced as a conceptual framework to isolate eight types of leaders across four categories. Appealing to leaders and managers across industry sectors, this book’s substantial analysis of bad leadership gives readers a tangible framework against which to consider their own capabilities.
The Italian Model of Management: A Selection of Case Studies
by Luigi SerioThis book is an essential resource for facilitators seeking to help students develop their knowledge of management practice in Italy. It presents a collection of the best case studies and accompanying teaching notes from the Italian Association for Management Development (ASFOR) competition in 2014. The cases are written by teachers across many of the members of ASFOR in Italy, leading business schools, corporate universities and academia. Knowledge gained by professionals often remains implicit and is rarely shared. By grouping together the award-winning case studies in this volume, readers can gain an important insight into how management is conducted in Italy. This collection shines a light on management practices across several industries. The Italian economy differs from others in that it is one in which small and family-run businesses dominate, and the relationship between the private sector and public life is unique. As a result, The Italian Model of Management provides the opportunity for students to enlarge the Anglo-Saxon model and perspective of management, and to offer cross-cultural learning experiences, based on the distinction of a “Made in Italy” competitive advantage. Each case provides an engaging story, plots the strategic development of the organization in question, and is supported by online teaching guidance and teaching notes.
The Kind Leader: A Practical Guide to Eliminating Fear, Creating Trust, and Leading with Kindness
by Karyn RossKindness and leadership aren’t often synonymous. Ask someone to describe "good leadership" to you and you will hear many adjectives used: authentic, bold, challenging, charismatic, decisive, empowering, fearless, goal-oriented, humble, inspiring, original, passionate, role-model, strategic and transparent, to name of a few. And though there are many more that come to mind, kindness isn’t one of them. And here’s the problem with that. Leaders lead. And the way a leader leads – how they do what they do – influences those they lead. From the president of the country, to the president of a company, from middle managers, right down to front-line supervisors, what a leader models – how they think, speak and act – influences the people they lead. Leaders who think, speak and act unkindly give legitimacy and permission to those they lead to think, speak, and act in exactly the same unkind ways. Today, in a world where a leaders’ words and actions travel quickly through social media channels such as Twitter, their influence – unkind or kind – is amplified through repeated views and sharing. In an increasingly fragmented, polarized and divided world, we need leaders who will bring people together not divide them. Leaders who value and model cooperation and collaboration over competition. And who model ways to think kindly, speak kindly and act kindly. We need kindness to become synonymous with good leadership. So that when someone is asked to describe the traits of a good leader, kindness will be the first word that comes to mind. Essentially, the purpose of this book is to teach leaders how to lead with kindness so they can influence the people they lead to create kinder workplaces, organizations and the world. Each chapter contains a mixture of theory, case studies and reflections from leaders and the people they influence. As well, the book follows the fictional stories of Kay’La Janson and Kevin Landrell, as they become leaders in a failing organization that is ultimately turned around through kind leadership. Between chapters there are a series of practical exercises based on concepts presented in the previous chapter with space to record outcomes and reflections on the practice process. This book gives you a deep theoretical understanding of the importance of leading with kindness and also provides practical exercises for you to use to turn theory into practice. Because "change means doing things differently," and because we only really "learn by doing" to create kinder organizations, kinder communities and a kinder world, leaders must be able to begin practicing kindness right away. By the time you finish the book, you will feel confident in your ability to lead with kindness and also to address organizational problems at work, at home and in the community, with kindness.
The Kind Leader: A Practical Guide to Eliminating Fear, Creating Trust, and Leading with Kindness
by Karyn RossKindness and leadership aren’t often synonymous. Ask someone to describe "good leadership" to you and you will hear many adjectives used: authentic, bold, challenging, charismatic, decisive, empowering, fearless, goal-oriented, humble, inspiring, original, passionate, role-model, strategic and transparent, to name of a few. And though there are many more that come to mind, kindness isn’t one of them. And here’s the problem with that. Leaders lead. And the way a leader leads – how they do what they do – influences those they lead. From the president of the country, to the president of a company, from middle managers, right down to front-line supervisors, what a leader models – how they think, speak and act – influences the people they lead. Leaders who think, speak and act unkindly give legitimacy and permission to those they lead to think, speak, and act in exactly the same unkind ways. Today, in a world where a leaders’ words and actions travel quickly through social media channels such as Twitter, their influence – unkind or kind – is amplified through repeated views and sharing. In an increasingly fragmented, polarized and divided world, we need leaders who will bring people together not divide them. Leaders who value and model cooperation and collaboration over competition. And who model ways to think kindly, speak kindly and act kindly. We need kindness to become synonymous with good leadership. So that when someone is asked to describe the traits of a good leader, kindness will be the first word that comes to mind. Essentially, the purpose of this book is to teach leaders how to lead with kindness so they can influence the people they lead to create kinder workplaces, organizations and the world. Each chapter contains a mixture of theory, case studies and reflections from leaders and the people they influence. As well, the book follows the fictional stories of Kay’La Janson and Kevin Landrell, as they become leaders in a failing organization that is ultimately turned around through kind leadership. Between chapters there are a series of practical exercises based on concepts presented in the previous chapter with space to record outcomes and reflections on the practice process. This book gives you a deep theoretical understanding of the importance of leading with kindness and also provides practical exercises for you to use to turn theory into practice. Because "change means doing things differently," and because we only really "learn by doing" to create kinder organizations, kinder communities and a kinder world, leaders must be able to begin practicing kindness right away. By the time you finish the book, you will feel confident in your ability to lead with kindness and also to address organizational problems at work, at home and in the community, with kindness.