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The Ins and Outs of Business and Professional Discourse Research: Reflections on Interacting with the Workplace (Communicating in Professions and Organizations)

by Glen Michael Alessi Geert Jacobs

Winner of the Association for Business Communication’s Distinguished Publication on Business Communication Award 2016This edited volume offers a collection of original chapters focusing on the Ins and Outs of professional discourse research. Drawing on insights from LSP, ethnography and discourse analysis, it covers a wide range of issues, ranging from gaining access and collecting data to feeding results back in the form of recommendations to practitioners.

Communicating at Work

by Tony Alessandra Phil Hunsaker

In today's competitive workplace, your ability to communicate is your most important business skill.This valuable handbook to better business communication can help you develop the skills you need to succeed. Using real-life examples, it offers practical, easy-to-use instruction in writing effective memos and reports, making memorable presentations, and leading productive meetings. It also introduces key telephone skills, shows you how to interpret body language and personal communication styles -- and teaches you the critical listening and questioning skills you need to get ahead.Whether you're a top manager trying to lead a large organization or one of the millions of people who actually get the work done, Communicating at Work can help you be more effective, get more of what you want out of work, and improve your chances for success.

Communication Systems

by Marcelo S. Alencar Valdemar C. da Rocha Jr.

Presents main concepts of mobile communication systems, both analog and digital Introduces concepts of probability, random variables and stochastic processes and their applications to the analysis of linear systems Includes five appendices covering Fourier series and transforms, GSM cellular systems and more

Communication Systems

by Marcelo S. Alencar Valdemar C. da Rocha Jr.

Presents main concepts of mobile communication systems, both analog and digital Introduces concepts of probability, random variables and stochastic processes and their applications to the analysis of linear systems Includes five appendices covering Fourier series and transforms, GSM cellular systems and more

Human Factors in Augmented Reality Environments

by Leila Alem Mark A Livingston Weidong Huang

Advances in hardware and networking have made possible a wide use of augmented reality (AR) technologies. However, simply putting those hardware and technologies together does not make a "good" system for end users to use. New design principles and evaluation methods specific to this emerging area are urgently needed to keep up with the advance in technologies. Human Factors in Augmented Reality Environments is the first book on human factors in AR, addressing issues related to design, development, evaluation and application of AR systems. Topics include surveys, case studies, evaluation methods and metrics, HCI theories and design principles, human factors and lessons learned and experience obtained from developing, deploying or evaluating AR systems. The contributors for this cutting-edge volume are well-established researchers from diverse disciplines including psychologists, artists, engineers and scientists. Human Factors in Augmented Reality Environments is designed for a professional audience composed of practitioners and researchers working in the field of AR and human-computer interaction. Advanced-level students in computer science and engineering will also find this book useful as a secondary text or reference.

5G Networks: Fundamental Requirements, Enabling Technologies, and Operations Management

by Anwer Al-Dulaimi Xianbin Wang Chih-Lin I

A reliable and focused treatment of the emergent technology of fifth generation (5G) networks This book provides an understanding of the most recent developments in 5G, from both theoretical and industrial perspectives. It identifies and discusses technical challenges and recent results related to improving capacity and spectral efficiency on the radio interface side, and operations management on the core network side. It covers both existing network technologies and those currently in development in three major areas of 5G: spectrum extension, spatial spectrum utilization, and core network and network topology management. It explores new spectrum opportunities; the capability of radio access technology; and the operation of network infrastructure and heterogeneous QoE provisioning. 5G Networks: Fundamental Requirements, Enabling Technologies, and Operations Management is split into five sections: Physical Layer for 5G Radio Interface Technologies; Radio Access Technology for 5G Networks; 5G Network Interworking and Core Network Advancements; Vertical 5G Applications; and R&D and 5G Standardization. It starts by introducing emerging technologies in 5G software, hardware, and management aspects before moving on to cover waveform design for 5G and beyond; code design for multi-user MIMO; network slicing for 5G networks; machine type communication in the 5G era; provisioning unlicensed LAA interface for smart grid applications; moving toward all-IT 5G end-to-end infrastructure; and more. This valuable resource: Provides a comprehensive reference for all layers of 5G networks Focuses on fundamental issues in an easy language that is understandable by a wide audience Includes both beginner and advanced examples at the end of each section Features sections on major open research challenges 5G Networks: Fundamental Requirements, Enabling Technologies, and Operations Management is an excellent book for graduate students, academic researchers, and industry professionals, involved in 5G technology.

Preventing Harmful Behaviour in Online Communities: Censorship and Interventions

by Zoe Alderton

Preventing Harmful Behaviour in Online Communities explores the ethics and logistics of censoring problematic communications online that might encourage a person to engage in harmful behaviour. Using an approach based on theories of digital rhetoric and close primary source analysis, Zoe Alderton draws on group dynamics research in relation to the way in which some online communities foster negative and destructive ideas, encouraging community members to engage in practices including self-harm, disordered eating, and suicide. This book offers insight into the dangerous gap between the clinical community and caregivers versus the pro-anorexia and pro-self-harm communities – allowing caregivers or medical professionals to understand hidden online communities young people in their care may be part of. It delves into the often-unanticipated needs of those who band together to resist the healthcare community, suggesting practical ways to address their concerns and encourage healing. Chapters investigate the alarming ease with which ideas of self-harm can infect people through personal contact, community unease, or even fiction and song and the potential of the internet to transmit self-harmful ideas across countries and even periods of time. The book also outlines the real nature of harm-based communities online, examining both their appeal and dangers, while also examining self-censorship and intervention methods for dealing with harmful content online. Rather than pointing to punishment or censorship as best practice, the book offers constructive guidelines that outline a more holistic approach based on the validity of expressing negative mood and the creation of safe peer support networks, making it ideal reading for professionals protecting vulnerable people, as well as students and academics in psychology, mental health, and social care.

The: A Contrastive Linguistic Study (Routledge Advances in Translation and Interpreting Studies)

by Ali Yunis Aldahesh

Qur’anic idiomaticity, in its all aspects, poses a great deal of challenge to Qur’an readers, learners, commentators, and translators. One of the most challenging aspects of Qur’anic idiomaticity is Qur’anic idiomatic phrasal verbs, where significances of proper Arabic verbs are entirely fused with significances of prepositions following them to produce new significances that have nothing to do with the basic significances of those verbs and prepositions. By examining a corpus of ten of the most influential English translations of the Qur’an, this study scrutinizes how some translators of the Qur’an have dealt with the phenomenon of Qur’anic idiomatic phrasal verbs, the difficulties that they have encountered when translating them into English, and the strategies that they have employed in their attempts to overcome the inherent ambiguity of such expressions and provide their functional-pragmatic equivalents for English readership. The study proposes a working model for analysing and assessing the translation of the Qur’anic idiomatic phrasal verbs and provides a number of theory-based recommendations for translators in general and Qur’an translators in particular.

If I Understood You, Would I Have This Look on My Face?: My Adventures in the Art and Science of Relating and Communicating

by Alan Alda

<P>Alan Alda, the award-winning actor and bestselling author, tells us the fascinating story of his quest to learn how to communicate better, and to teach others to do the same. With his trademark humor and candor, he explores how to develop empathy as the key factor. Alan Alda has been on a decades-long journey to discover new ways to help people communicate and relate to one another more effectively. <P>If I Understood You, Would I Have This Look on My Face? is the warm, witty, and informative chronicle of how Alda found inspiration in everything from cutting-edge science to classic acting methods. His search began when he was host of PBS’s Scientific American Frontiers, where he interviewed thousands of scientists and developed a knack for helping them communicate complex ideas in ways a wide audience could understand—and Alda wondered if those techniques held a clue to better communication for the rest of us. <P>In his wry and wise voice, Alda reflects on moments of miscommunication in his own life, when an absence of understanding resulted in problems both big and small. He guides us through his discoveries, showing how communication can be improved through learning to relate to the other person: listening with our eyes, looking for clues in another’s face, using the power of a compelling story, avoiding jargon, and reading another person so well that you become “in sync” with them, and know what they are thinking and feeling—especially when you’re talking about the hard stuff. <P>Drawing on improvisation training, theater, and storytelling techniques from a life of acting, and with insights from recent scientific studies, Alda describes ways we can build empathy, nurture our innate mind-reading abilities, and improve the way we relate and talk with others. Exploring empathy-boosting games and exercises, If I Understood You is a funny, thought-provoking guide that can be used by all of us, in every aspect of our lives—with our friends, lovers, and families, with our doctors, in business settings, and beyond. <P><b>A New York Times Bestseller</b>

Crossover Preaching: Intercultural-Improvisational Homiletics in Conversation with Gardner C. Taylor (Strategic Initiatives in Evangelical Theology)

by Jared E. Alcántara

As society becomes more culturally diverse and globally connected, churches and seminaries are rapidly changing. And as the church changes, preaching must change too. Crossover Preaching proposes a way forward through conversation with the "dean of the nation?s black preachers," Gardner C. Taylor, senior pastor emeritus of Concord Baptist Church in Brooklyn, New York. In this richly interdisciplinary study, Jared E. Alcántara argues that an analysis of Taylor's preaching reveals an improvisational-intercultural approach that recovers his contemporary significance and equips U. S. churches and seminary classrooms for the future. Alcántara argues that preachers and homileticians need to develop intercultural and improvisational proficiencies to reach an increasingly intercultural church. Crossover Preaching equips them with concrete practices designed to help them cultivate these competencies and thus communicate effectively in a changing world.

Speaking in Public About Science

by Ulysses Paulino Albuquerque

This book introduces the basic techniques and methods traditionally used in speaking about science to the public. The public often has a very different perception and understanding of science, and this must be taken into account when communicating with the public. This volume covers methods of scientific discourse, oral communication, preparation of the presentation, techniques and use of visual resources, and exercises for perfecting the technique of speaking in public about science. Speaking in Public About Science: A Quick Guide for the Preparation of Good Lectures, Seminars, and Scientific Presentations is a concise yet comprehensive resource that will be of value to beginners and senior scholars and researchers.

Grupo Prisa: Media Power in Contemporary Spain (Global Media Giants)

by Luis A. Albornoz Ana I. Segovia Núria Almiron

In one of the first English-language studies of Grupo Prisa, this book delivers a comprehensive and concise approach to the political, economic and social-cultural profile of one of the leading cross-media conglomerates in Europe, tracing its development from a single newspaper publisher in 1972. Prisa is now the world’s leading Spanish and Portuguese-language media group in the creation and distribution of content in the fields of culture, education, and information, producing content for more than twenty countries with global brands like El País (newspaper), Los 40 (radio), or Santillana (education). Using a critical political economy approach, the authors track Prisa’s journey to becoming a cross-media conglomerate, and examine how it mirrors the recent history of the economic and political developments in Spain. This concise and highly contemporary volume is ideal for students, scholars and researchers looking to further their understanding of a growing Spanish-language media power, or more generally interested in international communication and media industries.

Audio-Visual Industries and Diversity: Economics and Policies in the Digital Era (Routledge Studies in Media and Cultural Industries)

by Luis A. Albornoz Ma. Trinidad García Leiva

This book reflects critically on issues of diversity, access, and the expansion of digital technologies in audio-visual industries, particularly in terms of economics and policies. It brings together specialists in cultural diversity and media industries, presenting an international and interdisciplinary collection of essays that draw from different fields of studies – notably Communication, Economics, Political Science and Law. Among the topics discussed are: the principle of diversity as a goal of cultural and communication policies, the assessment of the UNESCO Convention on Cultural Diversity, free trade agreements and the conception of cultural goods and services they advance, the challenges faced by the production, circulation and consumption of cultural content through the Internet, the role algorithms play in the organization and functioning of online platforms, Netflix and the hegemony of global media. The approach is a critical understanding of audio-visual diversity, that aims to transcend specific issues like media ownership, ideas portrayed or modes of consumption as such, to focus on a more balanced distribution of communicative power. This volume is an essential read for scholars and researchers in Communication Studies, Economy of Culture, International Relations and International Law, as well as policy makers, journalists specialized in media and culture, and managers of public and private institutions involved in the development of cultural and communication policies. Postgraduate students will find it a key reference point.

Playing Hurt: My Journey from Despair to Hope

by Mitch Albom John U. Bacon John Saunders

For the first time ever, the popular late host of ESPN's The Sports Reporters and ABC's college football openly discusses a lifelong battle with depression.During his three decades on ESPN and ABC, John Saunders became one of the nation's most respected and beloved sportscasters. In this moving, jarring, and ultimately inspiring memoir, Saunders discusses his troubled childhood, the traumatic brain injury he suffered in 2011, and the severe depression that nearly cost him his life. As Saunders writes, Playing Hurt is not an autobiography of a sports celebrity but a memoir of a man facing his own mental illness, and emerging better off for the effort. I will take you into the heart of my struggle with depression, including insights into some of its causes, its consequences, and its treatments.I invite you behind the facade of my apparently "perfect" life as a sportscaster, with a wonderful wife and two healthy, happy adult daughters. I have a lot to be thankful for, and I am truly grateful. But none of these things can protect me or anyone else from the disease of depression and its potentially lethal effects.Mine is a rare story: that of a black man in the sports industry openly grappling with depression. I will share the good, the bad, and the ugly, including the lengths I've gone to to conceal my private life from the public.So why write a book? Because I want to end the pain and heartache that comes from leading a double life. I also want to reach out to the millions of people, especially men, who think they're alone and can't ask for help. John Saunders died suddenly on August 10 ,2016, from an enlarged heart, diabetes, and other complications. This book is his ultimate act of generosity to help those who suffer from mental illness, and those who love them.

Communication Fundamentals

by Alberts Nakayama Martín

COURSE DESCRIPTION Competent communication is based on the ability to create and share meaning effectively and appropriately in a variety of contexts. This course provides students with theoretical knowledge and practical experience in communicating interpersonally, across cultures, in groups and teams, and in public spaces. We combine an understanding of the theories and research on communication with the development of practical skills. Since audience adaptation is fundamental to effective communication, an appreciation for the differences among people will be integrated into our studies. Through speeches and a paper, in-class and on-line activities, class discussions and debates, we will explore the ways in which differences shape identities and communication styles, and how to recognize and analyze the range of ways in which people communicate, in an effort to also improve our own skills in communicating with a variety of people. A primary focus in this course is on speaking effectively, using and evaluating qualitative data, and examining human differences.

Human Communication In Society

by Jess K. Alberts Thomas K. Nakayama Judith N. Martin

Human Communication in Society takes an enhanced look at the relationship between humans and their societies through a contemporary critical lens. By examining history and societal structures as a means to assess modes of human communication, the text helps readers to understand the theory and context of the way people interact. <p><p> The Fourth Edition uses new examples, illustrations, and pedagogical materials to highlight the importance of understanding multiple perceptions when studying communication. By addressing vital forms of communication such as listening, responding, verbal/non-verbal communication, and perception, Human Communication in Society addresses the subject of interpersonal interaction from a holistic standpoint.

Communication in Society

by Jess K. Alberts Judith N. Martin Thomas K. Nakayama

Communication in Society explores communication in a larger, social context. Alberts, Martin and Nakayama developed a skills-based framework, to give the reader what they need to communicate effectively as individuals and as members of society. This book helps students learn to clearly understand and take responsibility for the complexities of their individual communication choices.

Your Perfect Right: Assertiveness and Equality in your Life and Relationships (9th edition)

by Robert E. Alberti Michael L. Emmons

This assertiveness training book shows how assertiveness boosts self-worth, enriches intimacy, honest decision-making and conflict-resolution skills, changes responses to difficult people and situations, and stimulates social responsibility.

An Extraordinary Year Of Ordinary Days

by Susan Wittig Albert

From Eudora Welty's memoir of childhood to May Sarton's reflections on her seventieth year, writers' journals offer an irresistible opportunity to join a creative thinker in musing on the events-whether in daily life or on a global scale-that shape our lives. In An Extraordinary Year of Ordinary Days, best-selling mystery novelist Susan Wittig Albert invites us to revisit one of the most tumultuous years in recent memory, 2008, through the lens of 365 ordinary days in which her reading, writing, and thinking about issues in the wider world-from wars and economic recession to climate change-caused her to reconsider and reshape daily practices in her personal life. Albert's journal provides an engaging account of how the business of being a successful working writer blends with her rural life in the Texas Hill Country and the Sangre de Cristo Mountains of New Mexico. As her eclectic daily reading ranges across topics from economics, food production, and oil and energy policy to poetry, place, and the writing life, Albert becomes increasingly concerned about the natural world and the threats facing it, especially climate change and resource depletion. Asking herself, "What does it mean? And what ought I do about it?", she determines practical steps to take, such as growing more food in her garden, and also helps us as readers make sense of these issues and consider what our own responses might be.

The Healing Heart for Families: Storytelling to Encourage Caring and Healthy Families

by David H. Albert Nancy Mellon Allison M. Cox

The Healing Heart provides powerful examples of the use of stories and storytelling in encouraging resiliency, empathy, respect, and healing. These engaging books contain stories, and narratives about the use of the stories in activities with different populations (children, teens, those with disabilities, seniors, inmates, etc.) or which address specific social or community problems (addictions, poverty, violence, racism, environmental degra-dation, homelessness, abuse).The books are a collective effort containing the expertise of more than 60 storytellers and health professionals who illustrate the power of story in moving others to commitment and action, in building self-esteem and mutual respect.The Healing Heart ~ Families focuses on families, dealing specifically with healing through story, health promotion, disease prevention, early childhood intervention, children with medical problems, adopting families, schools, sexual identities, grief, and spiritual healing. The Healing Heart ~ Communities focuses on community-building, with sections on youth, violence prevention, poverty, domestic violence, substance abuse and addiction, racism, elders, culture, environmental protection, homelessness, and community development.Allison Cox is a therapist and Prevention Specialist, in Tacoma, Washington, with 20 years experience as a professional storyteller, and is a founder of the Healing Story Alliance--part of the National Storytelling Network.David Albert is a storyteller, writer, and Senior Planner and Policy Analyst with the Washington State Division of Alcohol and Substance Abuse, and a contributor to Spinning Tales, Weaving Hope (New Society, 2002).

Public Relations Management in Africa Volume 1: Exploring Organisational Impact

by Albert A. Anani-Bossman Takalani E. Mudzanani Cornelius B. Pratt Isaac A. Blankson

This two-part volume examines current pedagogical modules, research directions and other emerging issues in public relations and communication management in Africa. In comparison to its Western and Asian counterparts, the literature on public relations management in Africa is limited, and much of it is examined through the lenses of Western philosophies and pedagogies that do not generally resonate with Africa's socioeconomic, political, and cultural contexts. This book aims to change that. Through analyzing the organizational dynamic, Volume 1 brings together contributors from across Africa to provide valuable insights into how public relations contributes to organizational effectiveness on the continent. Chapters discussed include a review of public relations research in Africa, the role of the African CEO as a public relations activist, the use of social and digital media in public relations, the measurement and evaluation of communication programs, and the implications of the fourth industrial revolution on public relations practice in Africa. Providing important pathways and overviews of public relations management in Africa, this volume not only highlights current practices but offers insights into the future of the practice within its evolving global landscape.

Public Relations Management in Africa Volume 2: The Practical, the Conceptual and the Empirical

by Albert A. Anani-Bossman Takalani E. Mudzanani Cornelius B. Pratt Isaac A. Blankson

This two-part volume, the first of its kind, examines current pedagogical modules and research directions in public relations and communication management, identifying emerging issues driving the practice in Africa. In comparison to its Western and Asian counterparts, literature on public relations management in Africa is limited, and much of it is examined through the lenses of Western philosophies and pedagogies, failing to reflect Africa's socioeconomic, political, and cultural contexts. This project aims to change that. ​Albert Volume 2 brings together African scholars, moving beyond organizational impact to share the wider theoretical and practical perspectives on the practice of public relations on the continent, within its cultural, global, and technological milieu.Through conceptual discussions and empirical analyses, this volume shows how Africa is gradually coming out of the shadows of the Western world by building a body of knowledge the reflects the nature of public relations management on the continent. Chapters cover: how public relations contributes to strategic management in Africa; health communication and public relations management; strategic management of issues, as well as the implications of the fourth industrial revolution for public relations practice in Africa.

Content and Complexity: information Design in Technical Communication

by Michael J. Albers Beth Mazur

Information design is an emerging area in technical communication, garnering increased attention in recent times as more information is presented through both old and new media. In this volume, editors Michael J. Albers and Beth Mazur bring together scholars and practitioners to explore the issues facing those in this exciting new field. Treating information as it applies to technical communication, with a special emphasis on computer-centric industries, this volume delves into the role of information design in assisting with concepts, such as usability, documenting procedures, and designing for users. Influential members in the technical communication field examine such issues as the application of information design in structuring technical material; innovative ways of integrating information design within development methodologies and social aspects of the workplace; and theoretical approaches that include a practical application of information design, emphasizing the intersection of information design theories and workplace reality. This collection approaches information design from the language-based technical communication side, emphasizing the role of content as it relates to complexity in information design. As such, it treats as paramount the rhetorical and contextual strategies required for the effective design and transmission of information. Content and Complexity: Information Design in Technical Communication explores both theoretical perspectives, as well as the practicalities of information design in areas relevant to technical communicators. This integration of theoretical and applied components make it a practical resource for students, educators, academic researchers, and practitioners in the technical communication and information design fields.

Communication of Complex Information: User Goals and Information Needs for Dynamic Web Information

by Michael J. Albers

The amount of information available for any realistic complex situation is likely to overwhelm most users, as well as stymie any designer tasked with presenting the information. Providing large amounts of information in a coherent and usable format remains an unresolved problem. Choosing, structuring, formatting, and displaying information to allow easy access and to facilitate understanding are critical issues for effective design. To build an effective design that addresses complex information needs, one must look at research from psychology, sociology, human computer interaction, and technical communication, and develop a complete picture of the situation. This book develops a foundation for analysis and design of the approaches to providing complex information in real-world situations. Author Michael Albers takes the view that the content of the information system is the most important component. As such, this volume presents the analysis that needs to be done before the interface is designed and before content is created. It strives to provide clear understanding of how the user thinks and what the user needs, so interface operation, content, and presentation can maximize their respective potentials in communicating with a user. This volume is intended for technical communicators, human-computer interaction designers, and information designers. It will also be useful for system designers and researchers, and those studying adaptive hypertext and related topics.

Disfigured: A Saudi Woman's Story of Triumph over Violence

by Rania Al-Baz Catherine Spencer

Every morning for the past six years, Rania al-Baz has been the smiling face of a family program on Saudi television. She was a young, beautiful Saudi TV new anchor-the first woman to have such a job-when her abusive husband beat her into a coma and left her for dead. She remained in a coma for four days and later underwent thirteen operations to reconstruct her face. When she agreed to let horriying pictures of her ravaged face be made public, her story sparked general criticism of Saudi culture. A month after the tragedy, the first Saudi research into domestic violence began at King Saud University in Riyadh. Rania's story subsequently appeared in the press all over the world.

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