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Best Practice
by Mohamed Zairi Richard DugganBest Practice: Process Innovation Management highlights best practice in innovation by bringing together practitioners and researchers in this field. This book presents contributions from leading academics and practitioners involved with innovation. They bring together all the strands of research, best practice and advice establishing an essential source of information for all involved with process innovation management.
Best Practice Contradictions: Designing a More Effective Board
by Jay W. Lorsch Colin B. CarterThis chapter examines the contradictions inherent even in supposed best practices around board improvement. The dilemmas they pose must be recognized and addressed in the design of a board if it is to be more effective.
Best Practice Open Innovation: 7 Methoden und welche Fehler es zu vermeiden gilt (essentials)
by Dominik Hanisch Ramon GrauDie in diesem essential beschriebenen Best Practices sollen Unternehmen helfen, sich in der Thematik Open Innovation zurechtzufinden, die Voraussetzungen dafür zu verstehen und Einblick in bewährte Methoden zu bekommen. Die Autoren geben einen kompakten und spannenden Überblick, erläutern den wissenschaftlichen Hintergrund, geben Tipps und Tricks zur erfolgreichen Umsetzung und zeigen die Vorteile von Open Innovation auf.
Best Practice Workplace Negotiations
by Richard LueckeBest Practice Workplace Negotiations offers a systematic approach to developing negotiating skills. It serves as an introduction to current best practices in negotiation that can be applied across a broad range of business situations. This up-to-the-minute course covers win-win vs. win-lose negotiations; the BATNA concept (best alternative to a negotiated agreement—what every negotiator should have in his mind before entering into any negotiation); walk-away price, or reserve point; negotiation as a logical set of process steps—preparation, initial moves, application of tactics, and post-deal evaluation; and the power of persuasive communication in negotiations.
Best Practice im Vertrieb durch Hoshin Kanri: Mit der japanischen Management-Methode zum nachhaltigen Vertriebserfolg (essentials)
by Peter KlesseNachhaltiger Vertriebserfolg setzt die richtige Ausrichtung und Zielsetzung, aber noch mehr die perfekte Umsetzung und effiziente Steuerung voraus. Hierfür ist der ursprünglich japanische Management-Ansatz Hoshin Kanri eine geeignete Methode mit erprobten Instrumenten und Prozessen. Peter Klesse vermittelt die Grundlagen der Einführung von Hoshin Kanri mit Fokus auf dem Vertrieb. Er zeigt auf, wie Ausrichtung, Steuerung und permanente Optimierung des Vertriebs auf Basis dieses agilen Ansatzes gelingen kann. Zugleich zeigt der Autor am Beispiel eines US-amerikanische Mischkonzerns auf, wie dieser mit dem auf Hoshin Kanri basierenden Danaher-Business-System dauerhaft erfolgreicher als die Börse wurde. Ebenso zeigt er Erfolgsfaktoren für die Umsetzung auf und weist darauf hin, wann Hoshin Kanri für den Vertrieb ungeeignet sein kann.Der Autor:Peter Klesse ist Geschäftsführer einer Vertriebsberatung mit langjähriger Beratererfahrung. Er unterstützt Unternehmen vieler Branchen als Berater oder Interimmanager. Neben anderen Methoden hat er Hoshin Kanri erfolgreich in der Praxis eingeführt.
Best Practice in Accessible Tourism
by Dimitrios Buhalis Simon DarcyThis volume presents an international selection of invited contributions on policy and best practice in accessible tourism, reflecting current practices across a range of destinations and business settings. It brings together global expertise in planning, design and management to inform and stimulate providers of travel, transport, accommodation, leisure and tourism services to serve guests with disabilities, seniors and the wider markets that require good accessibility. Accessible tourism is not only about providing access to people with disabilities but also addresses the creation of universally designed environments, services and information that can support people who may have temporary disabilities, families with young children, the ever-increasing ageing population, as well as creating safer work places for employees. The book gives ample evidence that accessible tourism organisations and destinations can expand their target markets as well as improve the quality of their service offering, leading to greater customer satisfaction, loyalty and expansion of business.
Best Practice in Corporate Governance: Building Reputation and Sustainable Success
by Adrian DaviesAn earlier book, A Strategic Approach to Corporate Governance (Gower, 1999), examined corporate governance from a philosophical and 'big picture' standpoint. This book digs deeper and explores the operational issues around corporate governance, giving examples of good practice. It is a 'how to' book, which focuses on processes and practical issues, making the case for corporate governance in terms of measurable business benefits and competitive advantage. The author explores a number of key themes: ¢ How corporate governance has expanded in scope and importance worldwide. ¢ How to engage with the wider range of stakeholders whose support is essential for success in a competitive world. ¢ How to distribute power to those who need to use it to perform effectively at all levels in the organisation. ¢ How to encourage the behaviours needed to effect good governance. ¢ How to embed best practice in the daily routine of the organisation. ¢ How to adapt best practice to meet the needs of different organisations. ¢ How effective corporate governance can build sustainable business success. ¢ How corporate governance may evolve to meet the needs of the future. Corporate governance should address the needs of people seeking to cooperate effectively in a shared endeavour. It should be adopted, not imposed and Adrian Davies provides an eloquent and authoritative guide to this process.
Best Practice in Inventory Management (The\oliver Wight Companies Ser. #4)
by Tony WildBest Practice in Inventory Management 3E offers a simple, entirely jargon-free and yet comprehensive introduction to key aspects of inventory management. Good management of inventory enables companies to improve their customer service, cash flow and profitability. This text outlines the basic techniques, how and where to apply them, and provides advice to ensure they work to provide the desired effect in practice. With an unrivalled balance between qualitative and quantitative aspects of inventory control, experienced consultant Tony Wild portrays the many ways in which stock management is more nuanced than simple "number crunching" and mathematical modelling. This long-awaited new edition has been substantially and thoroughly updated. The product of decades of experience and expertise in the field, Best Practice in Inventory Management 3E provides students and professionals, even those with no prior experience in the area, an unbiased and honest picture of what it takes to effectively manage stocks in a firm.
Best Practice in Professional Supervision
by Allyson Davys Liz BeddoeBest Practice in Professional Supervision is an authoritative guide to being an excellent supervisor, covering the role, functions and dispositions involved. The authors consider basic skills, the practicalities of forming and maintaining the supervision relationship, and the organisational context and culture of supervision. The book offers practical examples and a model of supervision which draws together ideas from adult learning theory and reflective practice. Viewing supervision as a place for learning, this guide considers how supervision can assist practitioners to develop professional resilience and manage the stresses of complex work environments. It also includes specific chapters on supervision of clinical student placements and in child protection settings. This book covers a range of professions including social care, nursing, counselling, social work and allied health professions, and is an essential guide for all those in these and related professions undertaking supervision or supervision training.
Best Practice: Management Consulting and the Ethics of Financialization in China
by Kimberly ChongIn Best Practice Kimberly Chong provides an ethnography of a global management consultancy that has been hired by Chinese companies, including Chinese state-owned enterprises. She shows how consulting emerges as a crucial site for considering how corporate organization, employee performance, business ethics, and labor have been transformed under financialization. To date financialization has been examined using top-down approaches that portray the rise of finance as a new logic of economic accumulation. Best Practice, by contrast, focuses on the everyday practices and narratives through which companies become financialized. Effective management consultants, Chong finds, incorporate local workplace norms and assert their expertise in the particular terms of China's national project of modernization, while at the same time framing their work in terms of global “best practices.” Providing insight into how global management consultancies refashion Chinese state-owned enterprises in preparation for stock market flotation, Chong demonstrates both the dynamic, fragmented character of financialization and the ways in which Chinese state capitalism enables this process.
Best Practices
by Robert Hiebeler Thomas B. Kelly Arthur AndersenWhat makes the world's top companies so adept at providing stellar customer service? How do they meet the needs of every customer and still turn healthy profits? And, most important, how can you adapt their practices to fit your business? Thanks to over six years of ongoing research and an investment of $30 million, Arthur Andersen has created its Global Best Practices Database to uncover breakthrough thinking at world-class companies. Now, in Best Practices, Arthur Andersen for the first time shares its understanding of how more than forty best-practices companies focus on their customers, create growth, reduce cost, and increase profits. Managers of any business in any industry can adapt and apply what those companies do best. Unlike most books based merely on an author's own theories or limited anecdotal experience, Best Practices is backed up by 30,000 pages of active, documented data on hundreds of companies worldwide. This book concentrates primarily on customers and how to involve them in everything from the design of products and services to marketing, selling, and product delivery. Perhaps the greatest value of the book lies in its linking of best practices to business processes, thereby encouraging managers to expand their thinking and engage in creative problem-solving with the help of insights from companies inside or outside their own industry For example, the manager of a clothing store chain can study how Federal Express adapted the concept of just-in-time manufacturing to its rapid delivery of parts between supplier and customer. The owner of a small coffee shop chain might learn from American Express and Peapod how to target customers by offering particular products and predicting exactly when they will make their next purchases. These and other examples will help business people diagnose the processes in place at their own companies and determine how best to improve them. Comprehensive and on the cutting edge, Best Practices will serve as an invaluable information resource.
Best Practices
by Robert Hiebeler Thomas B. Kelly Charles KettemanThis book includes informative details on the best marketing practices followed by companies like Solectron, AMP and GE Plastics. Details of over 40 companies, focusing on how these companies identify customers, survey and understand their needs to ultimately develop better products and services are provided here. The book thus seeks to help readers procure a better understanding of the marketing skills and processes needed for creating and maintaining long-lasting customer relations.
Best Practices Are Stupid
by Stephen M. ShapiroWhat if almost everything you know about creating a culture of innovation is wrong? What if the way you are measuring innovation is choking it? What if your market research is asking all of the wrong questions? It's time to innovate the way you innovate. Stephen Shapiro is one of America's foremost innovation advisrrs, whose methods have helped organizations like Staples, GE, Telefónica, NASA, the U. S. Air Force, and USAA. He teaches his clients that innovation isn't just about generating occasional new ideas; it's about staying consistently one step ahead of the competition. Hire people you don't like. Bring in the right mix of people to unleash your team's full potential. Asking for ideas is a bad idea. Define challenges more clearly. If you ask better questions, you will get better answers. Don't think outside the box; find a better box. Instead of giving your employees a blank slate, provide them with well-defined parameters that will increase their creative output. Failure is always an option. Looking at innovation as a series of experiments allows you to redefine failure and learn from your results. Shapiro shows that nonstop innovation is attainable and vital to building a high-performing team, improving the bottom line, and staying ahead of the pack. .
Best Practices for Acknowledging and Addressing Racial and Ethnic Health Disparities in Medical Education (IAMSE Manuals)
by Jacqueline M. Powell Rachel M. A. LingerThis manual is an instructional guide to provide healthcare educators with best practices for acknowledging and addressing racial and ethnic health disparities (REHD) in medical education. As a collaborative effort written by both medical students and educators, this manual examines the impact of race, racism, and ethnic biases on medical care and health outcomes. This book enables readers to understand and apply key terms encompassing health disparities, bias, and cultural humility as an approach to demystify stereotypes, social assumptions and long-held misperceptions that influence the misuse of race in medical teachings. By examining the construct of race, differences between race-based and race-conscious medicine are distinguished. As such, medical educators will be guided to consider the effects of socioeconomic differences, environmental factors, and institutional racism between population categories with regard to healthcare compliance and outcomes. Supported by evidence-based recommendations, this manual provides medical educators, curriculum managers, and institutions with strategies and checklists to improve their medical curricula to ensure a well-defined understanding of race and ethnicity in medicine. This book serves as a resource for medical educators and students as they aspire to become more culturally competent, equity-minded, and inclusive healthcare professionals.
Best Practices for Investment Committees
by Rocco Dibruno Donald B. TroneAn indispensable guide to avoiding the legal and financial pitfalls and of retirement plan investment While it has always been true that a well-staffed and managed investment committee is key to the success of a corporate retirement plan, in today's increasingly complex and litigious world it is also a matter of survival. But what constitutes a prudent investment committee selection and operating process? How should a committee be selected and governed? How much reliance should a committee place on outside consultants? Written by an author with extensive, in-the-trenches experience, this book provides complete answers to these and all vital questions concerning the creation, staffing and management of a highly-adept investment committee, along with expert advice and guidance on serving on an investment committee and ensuring that your 401(K) investment program is sound, efficient and in complete compliance. Offers expert advice and guidance on how to serve successfully on an investment committee, facilitate effective management, design and implement a robust investment policy and much more Packed with sample documents, forms, templates, checklists, diagrams and other valuable, ready-to-use resources Features numerous real-world examples drawn from the author's years of experience as an accredited investment
Best Practices for Transportation Agency Use of Social Media
by Susan Bregman Kari Edison WatkinsTimely updates, increased citizen engagement, and more effective marketing are just a few of the reasons transportation agencies have already started to adopt social media networking tools. Best Practices for Transportation Agency Use of Social Media offers real-world advice for planning and implementing social media from leading government practit
Best Practices in Business Technology Management
by Stephen J. AndrioleDiscussing specific best practices for making specific decisions, this book offers qualitative and quantitative methods, tools, and techniques for deploying and supporting all kinds of information technology. It identifies the range of technology decisions that managers make and the best practices that define good acquisition, deployment, and support decisions, all in an easy to absorb, conversational tone. The book covers the interrelated business technology alignment areas of business strategy as well as technology applications, architecture, infrastructure, support, acquisition, and organization. Each section ends with a summary of actionable best practices.
Best Practices in Hospitality and Tourism Marketing and Management: A Quality of Life Perspective (Applying Quality of Life Research)
by Ana María Campón-Cerro José Manuel Hernández-Mogollón José Antonio Folgado-FernándezThis volume analyses the positive effects that tourism generates on resident’s quality of life, and how this influences tourists’ quality of life as they enjoy an enriching experience in the destination they visit. It provides significant theoretical and empirical contributions, as well as, case studies related to quality of life in hospitality and tourism marketing and management. This volume is the result of the effort that many researchers from all over the world have done to spread some new light on this outstanding research line and add knowledge on the relationship between tourism and quality of life of both residents and tourists. This last is highlighted as a fundamental factor to take into account for the development of new tourism practices. This volume is a true reference for researchers, students and professionals working in tourism marketing and management.
Best Practices in Leadership Development and Organization Change
by Marshall Goldsmith David Ulrich Louis CarterIn this important book, successful organizations--including well-known companies such as Agilent Technologies, Corning, GE Capital, Hewlett Packard, Honeywell Aerospace, Lockheed Martin, MIT, Motorola, and Praxair--share their most effective approaches, tools, and specific methods for leadership development and organizational change. These exemplary organizations serve as models for leadership development and organizational change because theyCommit to organizational objectives and cultureTransform behaviors, cultures, and perceptionsImplement competency or organization effectiveness modelsExhibit strong top management leadership support and passion
Best Practices in Lean Six Sigma Process Improvement: A Deeper Look
by Richard J. SchonbergerBest Practices in Lean Six Sigma Process Improvement reveals how to refocus lean/six sigma processes on what author Richard Schonberger—world-renowned process improvement pioneer—calls "the Golden Goals": better quality, quicker response, greater flexibility, and higher value. This manual shows you how it can be done, employing success stories of over 100 companies including Apple, Illinois Tool Works, Dell, Inc., and Wal-Mart, all of which have established themselves as the new, global "Kings of Lean," surpassing even Toyota in long-term improvement.
Best Practices in Management Accounting
by Greg N. Gregoriou Nigel FinchManagement accounting has undergone significant evolution moving away from rigid budgeting programs and static output measures to comprehensive approaches of value identification and measurement. The book provides case studies, commentary and analysis from international experts in management accounting across the contemporary focus areas.
Best Practices in Marketing and their Impact on Quality of Life (Applying Quality of Life Research)
by José Luis Vázquez Helena AlvesThis book is based on the premise that marketing is central to understanding and advancing companies, businesses, countries, major economic areas and every-day problems. It opposes the view held by some social scientists that the positive effects of marketing in a society are a product of capitalist enterprises and that marketing involves excessive exploitation and is a tool for creating and maintaining their power structures. To illustrate its point, the book examines successful marketing practices with implications for consumers' quality of life. Its compilation of cases from all over the world provides a unique and concise review of best practices in marketing and their impact on QOL. Each case in the book presents a specific social problem and discusses details of the marketing strategy adopted to resolve it, as well as the results obtained both for society at large and in terms of the citizens' quality of life. In addition, each case addresses the theoretical background of the specific area of marketing used in the case.
Best Practices in Occupational Therapy Education
by Marjorie Scaffa Patricia CristTake your OT educational skills to the next level! Best Practices in Occupational Therapy Education is a must-have resource that showcases successful methods and practices in occupational therapy education. This unique book provides the information that can help you improve your skills to become an even more effective contemporary occupational therapy educator. Edited by Patricia Crist and Marjorie E. Scaffa, who previously collaborated on Education for Occupational Therapy in Health Care: Strategies for the New Millennium, Best Practices In Occupational Therapy Education highlights OT training methods proven effective by top OT educators. The book examines the effects of level II fieldwork on clinical reasoning in occupational therapy and on the professional development of fieldwork students-in terms of occupational adaptation, clinical reasoning, and client-centeredness. It also shows how to promote professional reflection through problem-based learning evaluations and activities; how OT students&’ personality types affect the teaching and learning strategies that work best with them; and how to integrate evidence-based practice into students&’ academic and fieldwork experiences. This results-oriented text examines important concepts and approaches in teaching occupational therapy, such as: Web-based supports for occupational therapy students during level II fieldwork ways to facilitate creative thinking and memory, motivate students, and promote positive learning outcomes using evaluation activities in problem-based learning to help students develop professional reflection skills customizing your instructional delivery methods to the specific needs of your students balancing tradition with innovation education specifically aimed at community-based practice the benefits of online learning methods for developing cultural awareness, cultural sensitivity, and active listening skills The teaching approaches in Best Practices in Occupational Therapy Education are clear and concrete, and include outcomes that support each thesis or learning objective. This analysis of best practices in occupation therapy education is an essential tool for educators that you&’ll refer to again and again.
Best Practices in Planning and Performance Management
by David A. AxsonA practical framework for effectively managing performance in today's complex, competitive and risky global marketsThe Third Edition provides a complete framework for building best practice management processes for today's complex and uncertain world. Fully updated to reflect the events of the global economic crisis, this book provides further practical examples of companies that are successfully using the practices identified. Updated for the implications of the global economic crisis on management practicesCompletely rewritten section on "What it Takes To Be An Effective Manager In An Uncertain WorldAdded examples and mini case studies throughout the book from companies such as Qualcomm, IBM, Dominos, Target, Toshiba and FacebookEstablishes new benchmarks for performance management process and practiceFully updated to include recent events, new learnings, technologies and emerging best practicesThis book includes serious rethinking of the way companies plan and manage performance-from the role of accounting to the skills needed to be an effective manager-including new technologies, techniques and real time management processes.
Best Practices in Talent Management
by Marshall Goldsmith The Best Practice Institute Louis CarterComprehensive in scope, this book features more than 15 case studies and dozens of competency models, tools, instruments, and training material from the world's best global talent management systems and campaigns that show how thy successfully implemented and maintained talent management programs. Each case study includes tools, templates, competency models, guidelines, and training materials that can easily transfer to the real-world work of HR professionals. In addition the book is written by leading-edge contributions from the top thinkers in the field.