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Business Process Management Workshops: BPM 2016 International Workshops, Rio de Janeiro, Brazil, September 19, 2016, Revised Papers (Lecture Notes in Business Information Processing #281)
by Marlon Dumas Marcelo FantinatoThis book constitutes the revised papers of the ten international workshops that were held at BPM 2016, the 14th International Conference on Business Process Management, held in Rio de Janeiro, Brazil, in September 2016. The 36 papers included in this volume were carefully reviewed and selected from a total of 64 submissions. They are from the following workshops: BPI 2016 - 12th International Workshop on Business Process Intelligence; BPMO 2016 - 1st Workshop on Workshop on Business Process Management and Ontologies; BPMS2 2016 - 9th Workshop on Social and Human Aspects of Business Process Management; DeMiMoP 2016 - 4th International Workshop on Decision Mining & Modeling for Business Processes; IWPE 2016 - 2nd International Workshop on Process Engineering; PQ 2016 - 1st International Workshop on Process Querying; ReMa 2016 - 1st Workshop on Resource Management in Business Processes; PRAISE 2016 - 1st International Workshop on Runtime Analysis of Process-Aware Information Systems; SABPM 2016 - 1st International Workshop on Sustainability-Aware Business Process Management; TAProViz 2016 - 5th International Workshop on Theory and Application of Visualizations and Human-centric Aspects in Processes.
Business Process Management Workshops: BPM 2017 International Workshops, Barcelona, Spain, September 10-11, 2017, Revised Papers (Lecture Notes in Business Information Processing #308)
by Matthias Weidlich Ernest TenienteThis book constitutes revised papers from the eleven International Workshops held at the 15th International Conference on Business Process Management, BPM 2017, in Barcelona, Spain, in September 2017: BPAI 2017 - 1st International Workshop on Business Process Innovation with Artificial Intelligence; BPI 2017 - 13th International Workshop on Business Process Intelligence; BP-Meet-IoT 2017 - 1st International Workshop on Ubiquitous Business Processes Meeting Internet-of-Things; BPMS2 2017 - 10th Workshop on Social and Human Aspects of Business Process Management; ‐ CBPM 2017 - 1st International Workshop on Cognitive Business Process Management; CCABPM 2017 - 1st International Workshop on Cross-cutting Aspects of Business Process Modeling; DeHMiMoP 2017 - 5th International Workshop on Declarative/Decision/Hybrid Mining & Modeling for Business Processes; QD-PA 2017 - 1st International Workshop on Quality Data for Process Analytics; REBPM 2017 - 3rd International Workshop on Interrelations between Requirements Engineering and Business Process Management; SPBP 2017 - 1st Workshop on Security and Privacy-enhanced Business Process Management; TAProViz-PQ-IWPE 2017 -Joint International BPM 2017 Workshops on Theory and Application of Visualizations and Human-centric Aspects in Processes (TAProViz'17), Process Querying (PQ'17) and Process Engineering (IWPE17). The 44 full and 11 short papers presented in this volume were carefully reviewed and selected from 99 submissions.
Business Process Management Workshops: BPM 2019 International Workshops, Vienna, Austria, September 1–6, 2019, Revised Selected Papers (Lecture Notes in Business Information Processing #362)
by Uwe Zdun Remco Dijkman Chiara Di FrancescomarinoThis book constitutes revised papers from the twelve International Workshops held at the 17th International Conference on Business Process Management, BPM 2019, in Vienna, Austria, in September 2019:The third International Workshop on Artificial Intelligence for Business Process Management (AI4BPM)The third International Workshop on Business Processes Meet Internet-of-Things (BP-Meet-IoT)The 15th International Workshop on Business Process Intelligence (BPI)The first International Workshop on Business Process Management in the era of Digital Innovation and Transformation (BPMinDIT)The 12th International Workshop on Social and Human Aspects of Business Process Management (BPMS2)The 7th International Workshop on Declarative, Decision and Hybrid approaches to processes (DEC2H)The second International Workshop on Methods for Interpretation of Industrial Event Logs (MIEL)The first International Workshop on Process Management in Digital Production (PM-DiPro)The second International Workshop on Process-Oriented Data Science for Healthcare (PODS4H)The fourth International Workshop on Process Querying (PQ)The second International Workshop on Security and Privacy-enhanced Business Process Management (SPBP)The first International Workshop on the Value and Quality of Enterprise Modelling (VEnMo)Each of the workshops discussed research still in progress and focused on aspects of business process management, either a particular technical aspect or a particular application domain. These proceedings present the work that was discussed during the workshops.
Business Process Management Workshops: BPM 2020 International Workshops, Seville, Spain, September 13–18, 2020, Revised Selected Papers (Lecture Notes in Business Information Processing #397)
by Adela Del Río Ortega Henrik Leopold Flávia Maria SantoroThis book constitutes revised papers from the International Workshops held at the 18th International Conference on Business Process Management, BPM 2020, during September 13-18, 2020. The conference was planned to take place in Seville, Spain, but changed to an online format due to the COVID-19 pandemic.Papers from the following workshops are included: Workshop on Security and Privacy-Enhanced Business Process Management (SPBP 2020) Workshop on Social and Human Aspects of Business Process Management (BPMS2 2020) Workshop on Business Processes Meet the Internet-of Things (BP-Meet-IoT 2020) Workshop on Artificial Intelligence for Business Process Management (AI4BPM 2020) Workshop BPM in the Era of Digital Innovation and Transformation (BPMinDIT 2020) Workshop on Business Process Intelligence (BPI 2020) Workshop on Declarative, Decision and Hybrid Approaches to Processes (DEC2H 2020) Each of the seven workshops focused on particular aspects of business process management, either from a technical or from a domain perspective. Overall, after a thorough review process there were 28 full and 1 short paper selected from 53 submissions.
Business Process Management Workshops: BPM 2021 International Workshops, Rome, Italy, September 6–10, 2021, Revised Selected Papers (Lecture Notes in Business Information Processing #436)
by Barbara Weber Andrea MarrellaThis book constitutes revised papers from the International Workshops held at the 19th International Conference on Business Process Management, BPM 2021, in Rome, Italy, during September 6-10, 2021. Papers from the following workshops are included:5th International Workshop on Artificial Intelligence for Business Process Management (AI4BPM'21)17th International Workshop on Business Process Intelligence (BPI'21)1st International Workshop on BPM Governance for and Beyond DigitalTransformation (BPMGOV'21)1st International Workshop on Business Process Management and Routine Dynamics (BPM&RD'21)14th International Workshop on Social and Human Aspects of Business Process Management (BPMS2'21)9th International Workshop on DEClarative, DECision and Hybrid approaches to processes (DEC2H'21)5th International Workshop on Business Processes Meet the Internet-of-Things (BP-Meet-IoT'21)4th International Workshop on Security and Privacy-enhanced Business Process Management (SPBP'21)Each of the eight workshops focused on particular aspects of business process management. Overall, after a thorough review process, there were 31 full papers selected from a total of 60 submissions.
Business Process Management Workshops: BPM 2022 International Workshops, Münster, Germany, September 11–16, 2022, Revised Selected Papers (Lecture Notes in Business Information Processing #460)
by Agnes Koschmider Cristina Cabanillas Niels Frederik Garmann-JohnsenThis book constitutes revised papers from the International Workshops held at the 20th International Conference on Business Process Management, BPM 2022, in Münster, Germany, during September 11-15, 2022. Papers from the following workshops are included:· 6th International Workshop on Artificial Intelligence for Business Process Management (AI4BPM 2022)· 6th International Workshop on Business Processes Meet Internet-of-Things (BP-Meet-IoT 2022)· 18th International Workshop on Business Process Intelligence (BPI 2022)· 2nd International Workshop on Business Process Management and Routine Dynamics (BPM&RD 2022)· 14th International Workshop on Social and Human Aspects of Business Process Management (BPMS2 2022) · 1st International Workshop on Data-Driven Business Process Optimization (BPO 2022) · 10th International Workshop on DEClarative, DECision and Hybrid approaches to processes (DEC2H 2022) · 1st International Workshop on Natural Language Processing for Business Process Management (NLP4BPM 2022) Each of the eight workshops focused on particular aspects of business process management. Overall, after a thorough review process, there were 23 full and 3 short papers selected from a total of 51 submissions. Only one of the short papers is included in the proceedings.
Business Process Management Workshops: BPM 2023 International Workshops, Utrecht, The Netherlands, September 11–15, 2023, Revised Selected Papers (Lecture Notes in Business Information Processing #492)
by Jochen De Weerdt Luise PufahlThis book constitutes revised papers from the International Workshops held at the 21st International Conference on Business Process Management, BPM 2023, in Utrecht, The Netherlands, during September 2023.Papers from the following workshops are included:• 7th International Workshop on Artificial Intelligence for Business Process Management (AI4BPM 2023)• 7th International Workshop on Business Processes Meet Internet-of-Things (BP-Meet-IoT 2023)• 19th International Workshop on Business Process Intelligence (BPI 2023)• 16th International Workshop on Social and Human Aspects of Business Process Management (BPMS2 2023)• 2nd International Workshop on Data-Driven Business Process Optimization (BPO 2023)• 11th International Workshop on Declarative, Decision and Hybrid Approaches to Processes (DEC2H 2023)• 1st International Workshop on Digital Twins for Business Processes (DT4BP 2023)• 1st International Workshop on Formal Methods for Business Process Management (FM-BPM 2023) • 2nd International Workshop on Natural Language Processing for Business Process Management (NLP4BPM 2023)• 1st International Workshop on Object-Centric Processes from A to Z (OBJECTS 2023)• 3rd International Workshop on Change, Drift, and Dynamics of Organizational Processes (ProDy 2023) Each of the workshops focused on particular aspects of business process management. Overall, after a thorough review process, 42 full papers were selected from a total of 86 submissions.
Business Process Management Workshops: BPM 2024 International Workshops, Krakow, Poland, September 1–6, 2024, Revised Selected Papers (Lecture Notes in Business Information Processing #534)
by María Teresa Gómez-López Jana-Rebecca Rehse Katarzyna GdowskaThis book constitutes revised papers from the International Workshops held at the 22nd International Conference on Business Process Management, BPM 2024, in Krakow, Poland, during September 2024. Each of the workshops focused on particular aspects of business process management. Overall, after a thorough review process, 28 full papers and 2 short papers were selected from a total of 64 submissions. Papers from the following workshops are included: 8th International Workshop on Artificial Intelligence for Business Process Management (AI4BPM 2024) 3rd International Workshop on Data-Driven Business Process Optimization (BPO 2024) 8th International Workshop on Business Processes Meet Internet-of-Things (BP-Meet-IoT 2024) 17th International Workshop on Social and Human Aspects of Business Process Management (BPMS2 2024) 3rd International Workshop on Natural Language Processing for Business Process Management (NLP4BPM 2024) International Workshop on Object-centric Processes from A to Z (OBJECTS 2024) 2nd International Workshop on Change, Drift, and Dynamics of Organizational Processes (ProDy 2024) 1st International Workshop on Managing Process Innovation and Value Creation in the Era of Digital Transformation (Innov8BPM 2024)
Business Process Management and the Balanced Scorecard
by Ralph F. SmithBusiness Process Management and the Balanced Scorecard shows managers how to optimally use the balanced scorecard to achieve and sustain strategic success even as the business environment changes. It exceptionally fills the gap between theory and application to facilitate the use of processes as a strategic weapon to deliver world-class performance.
Business Process Management within Chemical and Pharmaceutical Industries: Markets, BPM Methodology and Process Examples
by Guido Grüne Stephanie Lockemann Volker Kluy Stefan MeinhardtAs business processes are crucial success factors for companies, software-based Business Process Management (BPM) is becoming more and more important. In this area SAP, the market leader for enterprise application software, has already gathered substantial experience. For the characterization, modeling and especially the optimization of business processes, SAP's consultants use their own BPM approach. In addition to their considerable methodological know-how, the consultants' profound knowledge of the industries facilitates the focus on core and business-critical processes. This book examines the current market situation, as well as the specific challenges and trends for the chemical and pharmaceutical industries. It also explains business process management basics and the specific SAP Consulting methodology, before illustrating the use of such methods and procedures with sample industry-specific core business processes. With the help of these examples from the chemical and pharmaceutical industries, SAP Consulting provides methodological guidelines on how Business Process Management can be used in practice to optimize business processes and make adjustments in response to constantly changing economic and environmental factors.
Business Process Management: 14th International Conference, BPM 2016, Rio de Janeiro, Brazil, September 18-22, 2016. Proceedings (Lecture Notes in Computer Science #9850)
by Oscar Pastor Marcello La Rosa Peter LoosBusiness Process Management (BPM) is the art and science of how work should be performed in an organization in order to ensure consistent outputs and to take advantage of improvement opportunities, e. g. reducing costs, execution times or error rates. Importantly, BPM is not about improving the way individual activities are performed, but rather about managing entire chains of events, activities and decisions that ultimately produce added value for an organization and its customers. This textbook encompasses the entire BPM lifecycle, from process identification to process monitoring, covering along the way process modelling, analysis, redesign and automation. Concepts, methods and tools from business management, computer science and industrial engineering are blended into one comprehensive and inter-disciplinary approach. The presentation is illustrated using the BPMN industry standard defined by the Object Management Group and widely endorsed by practitioners and vendors worldwide In addition to explaining the relevant conceptual background, the book provides dozens of examples, more than 100 hands-on exercises - many with solutions - as well as numerous suggestions for further reading. The textbook is the result of many years of combined teaching experience of the authors, both at the undergraduate and graduate levels as well as in the context of professional training. Students and professionals from both business management and computer science will benefit from the step-by-step style of the textbook and its focus on fundamental concepts and proven methods. Lecturers will appreciate the class-tested format and the additional teaching material available on the accompanying website fundamentals-of-bpm. org.
Business Process Management: 15th International Conference, Bpm 2017, Barcelona, Spain, September 10-15, 2017, Proceedings (Lecture Notes in Computer Science #10445)
by Gregor Engels Josep Carmona Akhil KumarThis book constitutes the proceedings of the BPM Forum from the International Conference on Business Process Management, BPM 2017, held in Barcelona, Spain, September 2017. The BPM Forum hosts innovative research which has a high potential of stimulating discussions. The papers selected for the forum are expected to showcase fresh ideas from exciting and emerging topics in BPM, even if they are not yet as mature as the regular papers at the conference. The volume contains 11 full papers carefully reviewed and selected from 97 submissions. Each paper was reviewed by a team comprising of a senior PC and four regular PC members who engage in a discussion phase after the initial reviews were prepared. The authors eventually receive four review reports, and a meta-review that summarizes the reviews and the discussion. The selected papers cover topics related to process models and metrics, mining and compliance, and to other innovative ideas such as gamification, smart devices and digital innovation as far as they pertain to BPM.
Business Process Management: 15th International Conference, Bpm 2017, Barcelona, Spain, September 10-15, 2017, Proceedings (Lecture Notes in Computer Science #10445)
by Akhil KumarThis book introduces students to business process management, an approach that aims to align the organization’s business processes with the demands of the marketplace. Processes serve as a coordination mechanism, and the aim of business process management is to improve the organization’s effectiveness and efficiency in adapting to change, and maintaining competitive advantage. In Business Process Management, Kumar argues for the value of looking at businesses as a collection of processes that cut across departments, and for breaking down functional silos. The book provides an overview of the basic concepts in this field before moving on to more advanced topics such as process verification, flexible processes, process security and evaluation, resource assignment, and social networks. The book concludes with an examination of the future directions of the discipline. Blending a strong grounding in current research with a focus on concepts and tools, Business Process Management is an accessible textbook full of practical examples and cases that will appeal to upper level students.
Business Process Management: 16th International Conference, BPM 2018, Sydney, NSW, Australia, September 9–14, 2018, Proceedings (Lecture Notes in Computer Science #11080)
by Jan Vom Brocke Mathias Weske Marco Montali Ingo WeberThis book constitutes the proceedings of the 16th International Conference on Business Process Management, BPM 2018, held in Sydney, Australia, in September 2018. The 27 papers presented in this volume were carefully reviewed and selected from 140 submissions. They were organized in topical sections named: reflections on BPM; concepts and methods in business process modeling and analysis; foundations of process discovery; alignments and conformance checking; process model analysis and machine learning; digital process innovation; and method analysis and selection.
Business Process Management: 17th International Conference, BPM 2019, Vienna, Austria, September 1–6, 2019, Proceedings (Lecture Notes in Computer Science #11675)
by Thomas Hildebrandt Jan Mendling Maximilian Röglinger Boudewijn F. van DongenThis book constitutes the proceedings of the 17th International Conference on Business Process Management, BPM 2019, held in Vienna, Austria, in September 2019. The 23 full and 4 tutorial short papers included in this volume were carefully reviewed and selected from 115 submissions. The papers were organized in topical sections named: foundations; engineering; and management.
Business Process Management: 18th International Conference, BPM 2020, Seville, Spain, September 13–18, 2020, Proceedings (Lecture Notes in Computer Science #12168)
by Jörg Becker Marlon Dumas Chiara Ghidini Dirk FahlandThis book constitutes the proceedings of the 18th International Conference on Business Process Management, BPM 2020, held in Seville, Spain, in September 2020. The conference was held virtually due to the COVID-19 pandemic. The 27 full papers included in this volume were carefully reviewed and selected from 125 submissions. Two full keynote papers are also included. The papers are organized in topical sections named: foundations; engineering; and management.
Business Process Management: 19th International Conference, BPM 2021, Rome, Italy, September 06–10, 2021, Proceedings (Lecture Notes in Computer Science #12875)
by Amy Van Looy Manfred Reichert Artem Polyvyanyy Moe Thandar WynnThis volume constitutes the refereed proceedings of the 19th International Conference on Business Process Management, BPM 2021, held in Rome, Italy, in September 2021. The 23 full papers, one keynote paper, and 4 tutorial papers presented in this volume were carefully reviewed and selected from 92 submissions. The papers are organized in topical sections named: foundations, engineering, and management.
Business Process Management: 20th International Conference, BPM 2022, Münster, Germany, September 11–16, 2022, Proceedings (Lecture Notes in Computer Science #13420)
by Stefanie Rinderle-Ma Remco Dijkman Claudio Di Ciccio Adela del Río OrtegaThis book constitutes the refereed proceedings of the 20th International Conference on Business Process Management, BPM 2022, which took place in Münster, Germany, in September 2022. The 22 papers included in this book were carefully reviewed and selected from 98 submissions. They were organized in topical sections as follows: task mining; design methods; process mining; process mining practice; analytics; and systems. The book also includes one keynote talk in full-paper length and 5 tutorial papers.
Business Process Management: 21st International Conference, BPM 2023, Utrecht, The Netherlands, September 11–15, 2023, Proceedings (Lecture Notes in Computer Science #14159)
by Andrea Burattin Shazia Sadiq Chiara Di Francescomarino Christian JanieschThis book constitutes the refereed proceedings of the 21st International Conference on Business Process Management, BPM 2023, which took place in Utrecht, The Netherlands, in September 2023. The 27 papers included in this book were carefully reviewed and selected from 151 submissions. They were organized in three main research tracks: Foundations, engineering, and management.
Business Process Management: 22nd International Conference, BPM 2024, Krakow, Poland, September 1–6, 2024, Proceedings (Lecture Notes in Computer Science #14940)
by Michael Rosemann Andrea Marrella Manuel Resinas Mieke JansThis book constitutes the refereed proceedings of the 22nd International Conference on Business Process Management, BPM 2024, which took place in Krakow, Poland, in September 2024. The 29 full papers included in this book were carefully reviewed and selected from 144 submissions. They were organized in topical sections as follows: Foundations; Engineering; and Management. .
Business Process Management: 23rd International Conference, BPM 2025, Seville, Spain, August 31 – September 5, 2025, Proceedings (Lecture Notes in Computer Science #16044)
by Hajo A. Reijers Cristina Cabanillas Arik Senderovich Irene VanderfeestenThis book constitutes the refereed proceedings of the 23rd International Conference on Business Process Management, BPM 2025, which took place in Seville, Spain, in September 2025. The 30 full papers included in this book were carefully reviewed and selected from 132 submissions. They were organized in topical sections on foundation, engineering, and management.
Business Process Management: Analysis, Modelling, Optimisation and Controlling of Processes
by Andreas GadatschThis textbook bridges the gap between business management and organisational methods and their digital implementation, because process management increasingly means designing operational tasks. In addition to methodological basics, the work offers many practical examples and exercises. Prof. Gadatsch's book is now considered the "current classic", THE authoritative standard work on IT-supported design of business processes.The tenth edition has been revised and adapted to the requirements of the digital transformation. Process management has evolved greatly due to the trend of digitalisation and as a result of the pandemic. Another related trend is the increased use of Data Science methods for process management, which has been consequently named "Process Science" at scientific conferences. Recent research results published under the heading of "Explorative Process Management" are also of particular importance. They show that the first main phase of process management was rather focused on optimising existing processes and business models. New practical examples were included at various points in the book, for example the migration strategies for the ERP system "SAP S/4 HANA", which is the basis for many industrial and service processes. The chapter on modelling processes was updated and newer methods such as Business Model Canvas were included.
Business Process Management: BPM 2019 Blockchain and CEE Forum, Vienna, Austria, September 1–6, 2019, Proceedings (Lecture Notes in Business Information Processing #361)
by Andrea Kő Mark Staples Claudio Di Ciccio Renata Gabryelczyk Luciano García-Bañuelos Tomislav Hernaus Rick Hull Mojca Indihar ŠtembergerThis book constitutes the contributions presented at the Blockchain Forum and the Central and Eastern Europe Forum (CEE Forum) held at the 17th International Conference on Business Process Management, BPM 2019, which took place in Vienna, Austria, in September 2019.The Blockchain Forum deals with the use of blockchain for collaborative information systems. Conceptual, technical and application-oriented contributions are pursued within the scope of this theme. The Blockchain Forum received a total of 31 submissions; 10 full and 1 short paper were accepted for publication in this book. The objective of the CEE Forum is to foster discussion for BPM academics from Central and Eastern Europe to disseminate their research, compare results and share experiences. For the CEE Forum 16 submissions were received and 6 full and 2 short papers were accepted for publication.The book also contains one invited talk in full-paper length and 6 poster papers from the CEE Forum.
Business Process Management: BPM 2020 Blockchain and RPA Forum, Seville, Spain, September 13–18, 2020, Proceedings (Lecture Notes in Business Information Processing #393)
by Hajo A. Reijers Jan Mendling Giovanni Meroni Aleksandre Asatiani José María García Nina Helander Andrés Jiménez-Ramírez Agnes KoschmiderThis book constitutes the proceedings of the Blockchain and Robotic Process Automation (RPA) Forum which was held as part of the 18th International Conference on Business Process Management, BPM 2020. The conference was planned to take place in Seville, Spain, in September 2020. Due to the COVID-19 pandemic the conference took place virtually.The Blockchain Forum and the RPA Forum have in common that they are centered around an emerging and exciting technology. The blockchain is a sophisticated distributed ledger technology, while RPA software allows for mimicking human, repetitive actions. Each of these have the potential to fundamentally change how business processes are being orchestrated and executed in practice. The BPM community has embraced these technologies as objects of analysis, design, development, and evaluation.The 14 full plus one short paper presented in this volume were carefully reviewed and selected from a total of 28 submissions.
Business Process Management: BPM 2021 Blockchain and RPA Forum, Rome, Italy, September 6–10, 2021, Proceedings (Lecture Notes in Business Information Processing #428)
by Ingo Weber Pierluigi Plebani José González Enríquez Søren Debois Peter Fettke Inge van de WeerdThis book constitutes the proceedings of the Blockchain and RPA Forum, held as part of the 19th International Conference on Business Process Management, BPM 2021, which took place during September 6-10, 2021, in Rome, Italy.The Blockchain Forum and the RPA Forum have in common that they are centered around an emerging and exciting technology. The blockchain is a sophisticated distributed ledger technology, while RPA software allows for mimicking human, repetitive actions. Each of these have the potential to fundamentally change how business processes are being orchestrated and executed in practice. The 8 papers presented in this volume were carefully reviewed and selected from a total of 14 submissions.