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Business Process Management: BPM 2022 Blockchain, RPA, and CEE Forum, Münster, Germany, September 11–16, 2022, Proceedings (Lecture Notes in Business Information Processing #459)
by Andrea Kő Walid Gaaloul Raimundas Matulevičius Renata Gabryelczyk Mojca Indihar Štemberger Andrea Marrella Bernhard Axmann Vesna Bosilj Vukšić Qinghua LuThis book constitutes the proceedings of the Blockchain, Robotic Process Management (RPA), and Central and Eastern Europe (CEE) Forum which were held as part of the 20th International Conference on Business Process Management, BPM 2022, which took place in Münster, Germany, during September 11-15, 2022. The Blockchain Forum is dealing with techniques for and applications of blockchains, distributed ledger technologies, and related topics. "The RPA Forum brings together researchers from various communities to discuss challenges, opportunities, and new ideas related to robotic process automation and its application to business processes in private and public sectors." The CEE Forum provides a discussion platform for BPM academics from Central and Eastern Europe to disseminate their research, compare results and share experiences. The 20 papers presented in this volume were carefully reviewed and selected from a total of 40 submissions.
Business Process Management: BPM 2023 Blockchain, RPA and Educators Forum, Utrecht, The Netherlands, September 11–15, 2023, Proceedings (Lecture Notes in Business Information Processing #491)
by Ralf Plattfaut Jorge Munoz-Gama Julius Köpke Orlenys López-Pintado Jana-Rebecca Rehse Katarzyna Gdowska Fernanda Gonzalez-Lopez Koen Smit Jan Martijn E. M. van der WerfThis book constitutes the proceedings of the BPM Forum held at the 21st International Conference on Business Process Management, BPM 2023, which took place in Utrecht, The Netherlands, in September 2023. The Blockchain Forum provided a platform for exploring and discussing innovative ideas on the intersection of BPM and blockchain technology. The RPA Forum focused on the use of the Robotic Process Automation (RPA) in the field of Business Process Management. The Educators Forum brought together educators within the BPM community for sharing resources to improve the practice of teaching BPM-related topics. The 18 full papers included in this volume were carefully reviewed and selected from a total of 39 submissions.
Business Process Management: BPM 2024 Blockchain, RPA, CEE, Educators and Industry Forum, Krakow, Poland, September 1–6, 2024, Proceedings (Lecture Notes in Business Information Processing #527)
by Ralf Plattfaut Claudio Di Ciccio Renata Gabryelczyk Daniel Amyot Henrik Leopold Thomas Grisold Katarzyna Gdowska Monika Malinova Mandelburger Simone Agostinelli Walid Fdhila Michal Krčál Gregor Polančič Katarina Tomičić-Pupek Piotr Sliż Iris BeerepootThis book constitutes the proceedings of the BPM 2024 Blockchain/RPA/CEE/Educators/Industry Forum held at the 22nd International Conference on Business Process Management, BPM 2024, which took place in Krakow, Poland, in September 2024. The Blockchain Forum provided a platform for exploring and discussing innovative ideas on the intersection of BPM and blockchain technology. The CEE Forum deals with BPM research in Central and Eastern European countries, emphasizing the specific challenges due to cultural, political, regional, or organizational differences. The RPA Forum focused on the use of the Robotic Process Automation (RPA) in the field of Business Process Management. The Educators Forum brought together educators within the BPM community for sharing resources to improve the practice of teaching BPM-related topics. The Industry Forum served as a platform connecting academia and industry professionals to exchange real-world experiences and insights on leveraging Business Process Management. The total of 35 papers included in this book was carefully reviewed and selected from a total of 69 papers submitted to these forums.
Business Process Management: BPM 2025 RBPM, PT, and Educators Forum, Seville, Spain, August 31 – September 5, 2025, Proceedings (Lecture Notes in Business Information Processing #565)
by Mathias Weske Flavia Santoro Thomas Grisold Avigdor Gal Dimka Karastoyanova Mahendrawathi Er Remco M. Dijkman Banu Aysolmaz Wasana Bandara Kate RevoredoThis book constitutes the proceedings of the BPM 2025 Responsible BPM Forum, Process Technology Forum, and Educators Forum held at the 23rd International Conference on Business Process Management, BPM 2025, which took place in Seville, Spain, during September 2025. The Responsible Business Process Management (RBPM) Forum provides a platform for exploring how to integrate responsibility into BPM practices, addressing challenges from three perspectives: technological, managerial, and conceptual. The Process Technology Forum covers technical and engineering aspects related to the study, design, development, and maintenance of software systems that support the modeling, simulation, analysis, enactment, and monitoring of business processes. The Educators Forum deals with possibilities to improve BPM teaching in a dynamic and practice-oriented way. The total of 32 papers included in this book was carefully reviewed and selected from a total of 65 papers submitted to these forums.
Business Process Management: Concepts, Languages, Architectures (Lecture Notes in Computer Science #3080)
by Mathias WeskeBusiness process management is usually treated from two different perspectives: business administration and computer science. While business administration professionals tend to consider information technology as a subordinate aspect in business process management for experts to handle, by contrast computer science professionals often consider business goals and organizational regulations as terms that do not deserve much thought but require the appropriate level of abstraction. Matthias Weske argues that all communities involved need to have a common understanding of the different aspects of business process management. To this end, he details the complete business process lifecycle from the modeling phase to process enactment and improvement, taking into account all different stakeholders involved. After starting with a presentation of general foundations and abstraction models, he explains concepts like process orchestrations and choreographies, as well as process properties and data dependencies. Finally, he presents both traditional and advanced business process management architectures, covering, for example, workflow management systems, service-oriented architectures, and data-driven approaches. In addition, he shows how standards like WfMC, SOAP, WSDL, and BPEL fit into the picture. This textbook is ideally suited for classes on business process management, information systems architecture, and workflow management. This 2nd edition contains major updates on BPMN Version 2 process orchestration and process choreographies, and the chapter on BPM methodologies has been completely rewritten. The accompanying website www.bpm-book.com contains further information and additional teaching material.
Business Process Management: Practical Guidelines to Successful Implementations
by John JestonBusiness Process Management, a huge bestseller, has helped thousands of leaders and BPM practitioners successfully implement BPM projects, enabling them to add measurable value to their organizations. The book’s runaway success can be attributed partly to its overview of all major useful frameworks (such as LEAN and Six Sigma) without over-investment in one over another, and a unique emphasis on BPM’s interrelationship with organizational management, culture and leadership. Its common-sense approach teaches how BPM must be well-integrated across an entire business if it’s to be successful: augmented and aligned with other management disciplines. This highly anticipated fourth edition brings Jeston’s practicable frameworks and solutions up to date with the latest developments in BPM, including the robotics process automation, digital strategies and the changes necessary as a result of the impact of the quad generations in the workforce. This thoroughly revised and updated new edition includes: Enhanced BPM House noting the importance of traceability from strategy to execution activities New and revised case studies An analysis of the risks and benefits of robotic automation and cognitive computing. The book highlights that millennials will be 50% of the global workforce in 2020 and 67% by 2025—Jeston warns managers to ignore them at your peril. Business processes and the way work is performed must evolve! This book will prove to be an indispensable guide to any senior business executive or chief financial officer while providing practical BPM examples to undergraduate and postgraduate students alike.
Business Process Management: Practical Guidelines to Successful Implementations
by John JestonBusiness Process Management has helped thousands of leaders and BPM practitioners successfully implement BPM projects, enabling them to add impactful and measurable value to their organizations. The book covers all major frameworks, including LEAN and Six Sigma, and offers a unique emphasis on BPM’s interrelationship with organizational management, culture, and leadership. Its common-sense approach teaches how BPM must be well-integrated across an entire business if it is to be successful, augmented and aligned with other management disciplines. This thoroughly revised and updated fifth edition includes: Discussion of the impact of the COVID-19 Pandemic on business operations, business transformation, remote working, and new processes. New and revised content on sustainable processes in BPM. Expanded material on process automation and new technologies, including AI. New and revised international case studies and practical examples. A streamlined layout, as well as new questions and thought-provoking comments to promote discussion and thinking. Business Process Management is an accessible core text for advanced undergraduate and postgraduate students studying Business Process Management, Operations, Production, and Strategic Management, as well as an indispensable guide to any senior business executive or chief financial officer. The work is complemented by online resources to support instructors and learning, including PowerPoint slides for each chapter.
Business Process Mapping
by Jacka J. Mike Keller Paulette J.Praise For Business Process Mapping: Improving Customer Satisfaction, Second Edition "A must-read for anyone performing business process mapping! This treasure shares step-by-stepapproaches and critical success factors, based on years of practical, customer-focused experience. A real winner!" -Timothy R. Holmes, CPA former General Auditor, American Red Cross "Paulette and Mike make extensive use of anecdotes and real-life examples to bring alive the topic ofbusiness process mapping. From the outset, this book will engage you and draw you into the worldof business process mapping. Who would have thought that reading about business process mapping could make you smile? Well, Mike and Paulette can make it happen! Within each chapter, theauthors provide detailed examples and exhibits used to document a process. Each chapter also includes a 'Recap' and 'Key Analysis Points' which enable the reader to distill the highlights of the chapter. " -Barbara J. Muller, CPA, CFE, Senior Lecturer, School of Accountancy W. P. Carey School of Business, Arizona State University "Keller and Jacka cut through the drudgery of process mapping with a path-breaking approach thatenables the reader to better understand processes, how they work and how they work together toward successful achievement of business objectives. With great style and flair, this book will provide youwith a different way of thinking and new tools to assist you in process analysis and improvement. This book is a must-read for auditors, risk managers, quality improvement management, and businessprocess engineers. " -Dean Bahrman, VP and Internal Audit Director (Retired) Global Financial Services Companies "Mike Jacka and Paulette Keller show their expertise with the application of business process mappingin increasing customer service and satisfaction in this updated and expanded edition of this popular book. With clear, practical examples and applications, this book shows the writing talents of bothauthors, and it will be used over and over by those from all lines of industries and professions. Kudos for a job well done!" -Joan Pastor, PhD, Founding Partner, Licensed Industrial-Organizational Psychologist JPA International, Inc. , Beverly Hills, California
Business Process Maturity: A Comparative Study on a Sample of Business Process Maturity Models (SpringerBriefs in Business Process Management)
by Amy Van LooyOrganisations face many challenges, which induce them to perform better, and thus to establish mature (or excellent) business processes. As they now face globalisation, higher competitiveness, demanding customers, growing IT possibilities, compliancy rules etc. , business process maturity models (BPMMs) have been introduced to help organisations gradually assess and improve their business processes (e. g. CMMI or OMG-BPMM). In fact, there are now so many BPMMs to choose from that organisations risk selecting one that does not fit their needs or one of substandard quality. This book presents a study that distinguishes process management from process orientation so as to arrive at a common understanding. It also includes a classification study to identify the capability areas and maturity types of 69 existing BPMMs, in order to strengthen the basis of available BPMMs. Lastly it presents a selection study to identify criteria for choosing one BPMM from the broad selection, which produced a free online selection tool, BPMM Smart-Selector.
Business Process Modeling, Simulation and Design (Textbooks in Mathematics)
by Manuel Laguna Johan MarklundBusiness Process Modeling, Simulation and Design, Third Edition provides students with a comprehensive coverage of a range of analytical tools used to model, analyze, understand, and ultimately design business processes. The new edition of this very successful textbook includes a wide range of approaches such as graphical flowcharting tools, cycle time and capacity analyses, queuing models, discrete-event simulation, simulation-optimization, and data mining for process analytics. While most textbooks on business process management either focus on the intricacies of computer simulation or managerial aspects of business processes, this textbook does both. It presents the tools to design business processes and management techniques on operating them efficiently. The book focuses on the use of discrete event simulation as the main tool for analyzing, modeling, and designing effective business processes. The integration of graphic user-friendly simulation software enables a systematic approach to create optimal designs.
Business Process Outsourcing
by V. Anandkumar Subhasish BiswasA nascent industry in the 1990s, business process outsourcing (BPO) has taken India by storm. While this industry has been enmeshed in bad press and myths, the fact remains that it has proved to be an engine of economic growth for India over the last one decade. V. Anandkumar (VAK) and Subhasish Biswas have provided an insider's perspective that will be an invaluable read for the 150,000 'BPOites' that enter this industry every year from second and third-tier cities, and to those that are already working in the industry. This in-depth understanding of the BPO industry is also invaluable for business partners and industry leaders-for those who aim to set up a BPO, or for those keen to sustain the workforce in an industry known for its high attrition rate. The authors have dispelled myths while focusing on challenges, opportunities, and solutions from the perspectives of the employee, employer, and customer. How the industry has touched lives of thousands of youth and turned India into a global superpower makes this a compelling read for all those with a wider interest in the power of transformation.
Business Process Reengineering: An ICT Approach
by Fang-Yie Leu Heru Susanto Chin Kang ChenThis volume shows how ICT (information and communications technology) can play the role of a driver of business process reengineering (BPR). ICT can aid in enabling improvement in BPR activity cycles as it provides many components that enhance performance that can lead to competitive advantages. IT can interface with BPR to improve business processes in terms of communication, inventory management, data management, management information systems, customer relationship management, computer-aided design, computer-aided manufacturing (CAM), and computer-aided engineering. This volume explores these issues in depth.
Business Process Reengineering: Automation Decision Points in Process Reengineering (Management for Professionals)
by Sanjay MohapatraBusiness process reengineering (BPR) focuses on redesigning the strategic and value-added processes which transcend the organizational boundaries. It is a cross-functional approach that requires support from almost all the departments of the organization. Business Process Reengineering: Automation Decision Points in Process Reengineering offers a new framework based process reengineering and links it to organization life cycle, process life cycle, and process management. This volume describes the fundamental concepts behind business process reengineering and examines them through case studies, and should appeal to researchers and academics interested in business process reengineering, operations strategy, and organizational restructuring and design.
Business Process Transformation (Advances In Management Information Systems Ser.)
by Varun Grover M Lynne MarkusFeaturing contributions from prominent thinkers and researchers, this volume in the "Advances in Management Information Systems" series provides a rich set of conceptual, empirical, and introspective studies that epitomize fundamental knowledge in the area of Business Process Transformation. Processes are interpreted broadly to include operational and managerial processes within and between organizations, as well as those involved in knowledge generation. Transformation includes radical and incremental change, its conduct, management, and outcome. The editors and contributing authors pay close attention to the role of IS organizations and information technologies in facilitating business process transformation. Each chapter places major emphasis on clearly articulating the "knowledge" generated, both theoretical and applied. The book incorporates case studies and tables throughout, and provides fundamental grounding for any stakeholder of business process transformation.
Business Process Transformation: The Process Tangram Framework (Management for Professionals)
by Chitra SharmaThis book presents a framework through transformation and explains how business goals can be translated into realistic plans that are tangible and yield real results in terms of the top line and the bottom line. Process Transformation is like a tangram puzzle, which has multiple solutions yet is essentially composed of seven 'tans' that hold it together. Based on practical experience and intensive research into existing material, 'Process Tangram' is a simple yet powerful framework that proposes Process Transformation as a program. The seven 'tans' are: the transformation program itself, triggers, goals, tools and techniques, culture, communication and success factors. With its segregation into tans and division into core elements, this framework makes it possible to use 'pick and choose' to quickly and easily map an organization's specific requirements. Change management and process modeling are covered in detail. In addition, the book approaches managed services as a model of service delivery, which it explores as a case of process transformation. This book will appeal to anyone engaged in business process transformation, be it business process management professionals, change managers, sponsors, program managers or line managers. The book starts with the basics, making it suitable even for students who want to make a career in business process management.
Business Project Management and Marketing: Mastering Business Markets (Springer Texts in Business and Economics)
by Wulff Plinke Michael Kleinaltenkamp Ingmar GeigerMarketing and implementing large-volume orders and major projects calls for specific types of expertise. This textbook deals with all of the management tasks involved: order management, inquiry evaluation and proposal preparation, pricing and revenue planning, order financing and financial engineering, contract management, negotiation management, project management, and finally project cooperation. Adopting a cross-sector perspective, it examines both traditional manufacturing industries and business-to-business services. All contributions are presented in an accessible style, making the book well-suited as both a managerial textbook and valuable practical guide.
Business Psychology and Organizational Behaviour
by Eugene McKennaBusiness Psychology and Organizational Behaviour introduces principles and concepts in psychology and organizational behaviour with emphasis on relevance and applications. Well organised and clearly written, it draws on a sound theoretical and applied base, and utilizes real-life examples, theories, and research findings of relevance to the world of business and work. The new edition of this best-selling textbook has been revised and updated with expanded and new material, including: proactive personality and situational theory in personality; theory of purposeful work behaviour; emotional and social anxiety in communication; decision biases and errors; and right brain activity and creativity, to name a few. There are numerous helpful features such as learning outcomes, chapter summaries, review questions, a glossary, and a comprehensive bibliography. Illustrations of practice and relevant theory and research also take the reader through individual, group, and organizational perspectives. This is an essential textbook for undergraduates and postgraduates studying psychology and organizational behaviour. What is more, it can be profitably used on degree, diploma, professional, and short courses. It's also likely to be of interest to the reflective practitioner in work organizations.
Business Ratios and Formulas
by Steven M. BraggRequired reading for anyone starting, running, or growing a business, Business Ratios and Formulas, Second Edition puts answers at the fingertips of business managers, with nearly 250 operational criteria and clear, easy-to-understand explanations that can be used right away. The Second Edition includes approximately fifty new ratios and formulas, as well as new chapters covering ratios and formulas for e-commerce and human resources.
Business Ratios and Formulas
by Steven M. BraggA complete appraisal of analytical tools available to managers to assess performanceRequired reading for anyone starting, running, or growing a business, Business Ratios and Formulas, Third Edition puts answers at the fingertips of business managers, with nearly 250 operational criteria and clear, easy-to-understand explanations that can be used right away. The Third Edition includes twenty new measurements.Approximately 20 new measurementsOffers a comprehensive resource of nearly 250 operational criteriaAn Appendix including a dictionary of accounting and finance termsA thorough list of every ratio and formula, and how to compile and interpret that informationAlso by Steven M. Bragg: Fast Close: A Guide to Closing the Books Quickly, Second EditionAn ideal tool for measuring corporate performance, this authoritative resource allows you to pick and choose the tools you need to best assess your organization's performance.
Business Recoded: Have the Courage to Create a Better Future for Yourself and Your Business
by Peter Fisk'Business Recoded is a great source of inspiration for leaders who want to explore, shape and prepare themselves for the future.'ALEXANDER OSTERWALDER, author of Business Model Generation and The Invincible Company 'It is not often that we have moments of magic in any business. What Peter has given us is more than just ideas and inspiration, but a whole way of thinking about how we could reinvent our future, and start making it happen tomorrow.'ALBERTO UNCINI-MANGANELLI, GM and SVP, Adidas 'With energy, enthusiasm and a deep reservoir of fantastic examples, Peter Fisk maps out what each of us needs to do in order to re-calibrate ourselves and our organizations to create the future. Business Recoded is persuasive and compelling.'STUART CRAINER, founder, Thinkers50 'Peter Fisk’s excellent new book, Business Recoded, will help ‘recode’ your business by tapping into the minds of some of the world’s most brilliant business leaders. It’s a must-read for anyone in need of a quick fix of inspiration and tried-and-tested advice.'MARTIN LINDSTROM, author of Buyology and Small Data 'Peter Fisk is a terrific storyteller with an encyclopaedic grasp of best business practices across the globe. If you want to disrupt the future of your business, this book is your decoder ring.'WHITNEY JOHNSON, author of Disrupt Yourself 'A brilliant collection of practical guidelines intended to refresh and reinvent our mindsets, from a global thoughtful leader with vast experience in management development.'SANTIAGO INIGUEZ, President of IE University. 'Business Recoded is definitely a must-read for leaders that want to succeed with their organizations in our fast-changing world.'ANTONIO NIETO-RODRIGUEZ, author of The Project Revolution Business needs a new code for success!Change is dramatic, pervasive and relentless. The challenges are numerous. The opportunities are greater. Incredible technologies and geopolitical shifts, complex markets and stagnating growth, demanding customers and disruptive entrepreneurs, environmental crisis and social distrust, unexpected shocks and uncertain futures. The old codes that got us here don't work anymore. Moving forwards needs a new mindset. Business Recoded is for business leaders who seek to progress in today’s rapidly changing world, and to create the organisations that will thrive in tomorrow's world. It explores how to lead a better future, to reimagine your business, to reinvent markets, to energise your people. It describes how to combine profit with more purpose, intelligent technologies with creative people, radical innovation with sustainable impact. It dives deep into the minds of some of today's most inspiring business leaders - people like Anne Wojcicki and Jeff Bezos, Emily Weiss and Devi Shetty, Daniel Ek and Tan Le, Mary Barra and Masayoshi Son, Satya Nadella and Zhang Ruimin. Learn from the innovative strategies of incredible companies – Alibaba and Amazon, Babylon and BlackRock, Meituan Dianping and Microsoft, Narayana Health and Netflix, Patagonia and PingAn, Spotify and Supercell, and many more. The book is built on 7 seismic shifts driving a more enlightened future of business, unlocking 49 codes that collectively define a new DNA for organisations and their leadership. It's about you – realising your future potential - by developing your own codes for more enlightened progress, personal and business success. Do you have the courage to create a better future, for you and your business?
Business Recovery in Emerging Markets: Global Perspectives from Various Sectors (Palgrave Studies in Democracy, Innovation, and Entrepreneurship for Growth)
by Andrée Marie López-Fernández Antonia Terán-BustamanteThe book analyzes the recovery process of different industries and sectors from the global health pandemic, as well as its collateral effects. Focusing on emerging markets, it examines the underlying factors that have impeded recovery and how businesses in various sectors have (or have not) responded. The chapters take both a micro and macro approach, surveying the topic from both organizational and national perspectives. Divided into sections on public policy, innovation, and social responsibility, this work explores the parameters of business and economic perspectives for the construction of effective models to pursue an effective recovery. It will appeal to scholars studying how business responds in the new normal.
Business Reframing: Entfesseln Sie die Genialität in Ihrem Unternehmen: offen, human, mutig
by Wolfgang BergerKann es sein, dass die Betriebswirtschafts- und Managementlehre Ihre Probleme nicht löst? Die alten Regeln funktionieren nicht mehr, aber wo finden Sie das Neue? In diesem Buch weist Wolfgang Berger einen Weg, den er seit fast zwei Jahrzehnten bei zahlreichen Projekten in mittelständischen Unternehmen mit Erfolg gegangen ist: Auf der Grundlage neuer, vor allem naturwissenschaftlicher Forschungsergebnisse hat er die Business Reframing Methode entwickelt und im Laufe der Jahre verfeinert. Damit ist es immer wieder gelungen, die Herzen von Mitarbeitern und Führungskräften zu erreichen, ihre Potenziale zu entfesseln und Begeisterung für die zu bewältigenden Aufgaben auszulösen. Das Ergebnis: * Begeisterte Mitarbeiter und vorbildliche Führungskräfte. * Große Kundenzufriedenheit und eine positive Fehlerkultur. * Hohe Kreativität und attraktive Arbeitsplätze. Eine originelle, faszinierende und provokante Lektüre. Der Autor zeigt an Beispielen aus der Praxis, wie Erfolg vielfältige Formen annehmen kann. Der Leser erfährt von Erfahrungen und Ergebnissen, die bei der Umsetzung von Business Reframing erzielt worden sind. Jetzt schon in der 5. , aufgrund der bisherigen praktischen Erfahrungen gründlich überarbeiteten Auflage.
Business Reframing: Humanes Management in Resonanz mit Herz und Hirn
by Wolfgang Berger Dietmar Schrey"Business Reframing" stellt die ganzen Modetrends im Management in Frage und zeigt, worauf es wirklich ankommt. Neu in der 3. Auflage: spannende Praxisbeispiele zu jedem Kapitel.
Business Regulation and Economic Performance
by Norman V. Loayza Luis ServénThe Schumpeterian process of 'creative destruction' is an essential ingredient of a dynamic economy. In many countries around the world, however, this process is weakened by pervasive regulation of product and factor markets. This book documents the regulatory obstacles faced by firms, particularly in developing countries, and assesses their implications for firm renewal and macroeconomic performance. Combining a variety of methodological approaches--analytical and empirical, micro and macroeconomic, single- and cross-country-- the book provides evidence that streamlining the regulatory framework would have a significant social pay-off, particularly in developing countries that are also burdened by weak governance. The book's chapters trace out analytically and empirically the links between microeconomic policies and distortions, on the one hand, and aggregate performance in terms of productivity, growth and volatility, on the other. The volume adds to a novel but increasingly influential literature that seeks to understand macroeconomic phenomena from a microeconomic perspective, and derive the relevant lessons for development policy. Such literature is still fairly scarce in the case of industrial countries, and virtually in its infancy for developing countries.
Business Regulation and Non-State Actors: Whose Standards? Whose Development? (Routledge Studies In Development Economics Ser. #93)
by Peter Utting Darryl Reed Ananya Mukherjee-ReedThis volume assesses the achievements and limitations of a new set of non-state or multistakeholder institutions that are concerned with improving the social and environmental record of business, and holding corporations to account. It does so from a perspective that aims to address two limitations that often characterize this field of inquiry. First, fragmentation: articles or books typically focus on one or a handful of cases. Second, the development dimension: what does such regulation imply for developing countries and subaltern groups in terms of well-being, empowerment and sustainability? This volume examines more than 20 initiatives or institutions associated with different regulatory and development approaches, including the business-friendly corporate social responsibility (CSR) agenda, ‘corporate accountability’ and ‘fair trade’ or social economy.