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Crisis Management: Resilience and Change
by Sarah Kovoor-MisraModern organizational crises are complex, diverse, and frequent. Ineffective crisis management can result in catastrophic loss. Crisis Management: Resilience and Change introduces students to best practices for preventing, containing, and learning from crises in our global, media-driven society. While covering the strengths of existing works on crisis management, such as systems, leadership, communication, and stakeholder perspective, this innovative new text goes beyond to include global, ethical, change, and emotional aspects of crisis communication. Using her proven transformative crisis management framework, Sarah Kovoor-Misra illustrates how organizations of all sizes can be adaptable, proactive, resilient, and ethical in the face of calamity.
Crisis Negotiations: Managing Critical Incidents and Hostage Situations in Law Enforcement and Corrections
by Michael J. Mcmains Wayman C. MullinsLeading authorities on negotiations present the result of years of research, application, testing and experimentation, and practical experience. Principles and applications from numerous disciplines are combined to create a conceptual framework for the hostage negotiator. Ideas and concepts are explained so that the practicing negotiator can apply the principles outlined.
Crisis Policymaking in the EU: The COVID-19 Crisis and the Refugee Crisis 2015-16 Compared (Elements in European Politics)
by Hanspeter KriesiThis Element compares crisis-specific policymaking, its causes and consequences, at the two levels of the EU polity during the COVID-19 and the refugee crisis 2015–16. In both crises, EU policymaking responded to exogenous pressure and was dominated by executive decision-making. Still, it also differed in three critical aspects: it was much more salient, consensual, and effective during the COVID-19 than the refugee crisis. The present study accounts for both similarities and differences, which it attempts to explain by features of the nature of the crises. The key argument of the study is that the policymaking process during crises is, to a large extent, determined by the crisis situation – the crisis-specific functional problem pressure, the institutional context (of the EU polity), and the corresponding political pressure at the origin of a given crisis. This title is also available as Open Access on Cambridge Core.
Crisis Recognition: Where There's Smoke, There's Fire
by Richard LueckeSometimes a crisis ignites slowly, without announcing itself. This chapter addresses the problem of crisis recognition, highlighting some of the important warning signals. The organizational mechanisms outlined in this chapter will help you identify warning signs and better equip you to offer a solution.
Crisis Resolution: The Road to Recovery
by Richard LueckeA crisis has implications for the future of a business. A proper plan for crisis resolution will ultimately determine whether these implications are severe and permanent. The difficulty in resolving any crisis is how quickly and well the crisis was contained in the first place. This chapter also offers a set of leadership qualities that are required during times of crisis and resolution.
Crisis Response Advertising: Insights and Implications from COVID-19
by Frauke HachtmannThis book examines the effects of COVID-19 on the advertising industry to better understand crisis response advertising. The book tells the story of three distinct phases in which the pandemic unfolded, the way a wide range of brands and agencies responded, and how the consumer landscape changed during the first 15 months of the crisis. Advertising professionals from a broad range of award-winning advertising agencies across the United States who experienced the crisis first-hand reflect on how COVID-19 disrupted the industry and what they learned along the way. Each case contains themes that emerged through data analysis, along with examples of advertising practice at various stages of the pandemic. Importantly, the new theoretical model and best practices covered in the book extend beyond application to the global pandemic, giving readers solid theoretical and practical tools to use in future crises. Suited for upper-level undergraduate and post-graduate courses in advertising and marketing, this book will be useful as a reference for researchers and is practical enough for practitioner use as well.
Crisis Response Advertising: Insights and Implications from COVID-19
by Frauke HachtmannThis book examines the effects of COVID-19 on the advertising industry to better understand crisis response advertising.The book tells the story of three distinct phases in which the pandemic unfolded, the way a wide range of brands and agencies responded, and how the consumer landscape changed during the first 15 months of the crisis. Advertising professionals from a broad range of award-winning advertising agencies across the United States who experienced the crisis first-hand reflect on how COVID-19 disrupted the industry and what they learned along the way. Each case contains themes that emerged through data analysis, along with examples of advertising practice at various stages of the pandemic. Importantly, the new theoretical model and best practices covered in the book extend beyond application to the global pandemic, giving readers solid theoretical and practical tools to use in future crises.Suited for upper-level undergraduate and post-graduate courses in advertising and marketing, this book will be useful as a reference for researchers and is practical enough for practitioner use as well.
Crisis Response in Higher Education: How the Pandemic Challenged University Operations and Organisation
by Jonathan Grant Mats Benner Mary O’KaneThis open access book explores the impact of Covid-19 on universities, and how students, staff, faculty and academic leaders have adapted to and dealt with the impact of the pandemic. Drawing on experiences from Britain, Australia and Sweden, it showcases how Covid has challenged routines and procedures in universities, and thrown them into a disarray of ever-changing events and short-term adaptations. The authors pay particular attention to how students, staff, faculty, and leaders have coped with Covid, through a series of autobiographical portraits of their strains but also heroic efforts in the harshest of circumstances. This important book explores the exceptional ramifications of the pandemic but also how universities may contribute to a fairer and more robust society and concludes with a set of prescriptions for universities that aim to be proactive and resilient forces in society. It will be of interest to scholars interested in higher education, governance and organizational studies.This is an open access book.
Crisis Spaces: Structures, Struggles and Solidarity in Southern Europe (Routledge Studies in Human Geography)
by Costis HadjimichalisThe financial malaise that has affected the Eurozone countries of southern Europe – Spain, Portugal, Italy and, in its most extreme case, Greece – has been analysed using mainly macroeconomic and financial explanations. This book shifts the emphasis from macroeconomics to the relationship between uneven geographical development, financialization and politics. It deconstructs the myth that debt, both public and private, in Southern Europe is the sole outcome of the spendthrift ways of Greece, Spain, Italy and Portugal, offering a fresh perspective on the material, social and ideological parameters of the economic crisis and the spaces where it unfolded. Featuring a range of case examples that complement and expand the main discussion, Crisis Spaces will appeal to students and scholars of human geography, economics, regional development, political science, cultural studies and social movements studies.
Crisis Tales
by Lanny J. DavisTELL IT ALL, TELL IT EARLY, TELL IT YOURSELF Nobody ever calls Lanny Davis to give him good news. As a legal crisis manager, he's the man public figures such as Bill Clinton, Martha Stewart, U.S. representative Charlie Rangel, and companies such as Whole Foods, among many others, rely on to pull them through public scandal with their reputations intact. Winning your case in a courtroom instead of the media is no longer a viable option. These days, every scandal is tried in the court of public opinion. Refusing to dignify allegations with an answer is grounds for flagellation by the press. Political insider Davis has spent years helping politicians, sports figures, business executives, and corporations through the biggest reputation crises of our times, and each case has aided him in the creation of five invaluable rules that absolutely anyone can use to protect himself from damaging hearsay-- online and off. In this fascinating and practical resource, Davis tells the real stories behind his famous clients' very public scandals as he explains what he and his team did right, what they did wrong, and how they learned from their mistakes and successes. As impossible as it is to believe, many public relations experts still rely on the faulty Nixon model--deny, deny, deny. This tactic was detrimental not only to Nixon's presidency but, for example, to Exxon and BP (not Davis's clients) following major oil spills. Instead, Davis believes, it is important to tell the full story yourself, even if it means sharing unflattering details before they leak on their own. By getting ahead of the story, you have more control over how the information is reported and perceived in the media. Damaging falsehoods can go viral in an instant, but the nation's premier political spin doctor will teach you how to fight back.
Crisis Tales: Five Rules for Coping with Crises in Business, Politics, and Life
by Lanny J. DavisTELL IT ALL, TELL IT EARLY, TELL IT YOURSELF Nobody ever calls Lanny Davis to give him good news. As a legal crisis manager, he's the man public figures such as Bill Clinton, Martha Stewart, U.S. representative Charlie Rangel, and companies such as Whole Foods, among many others, rely on to pull them through public scandal with their reputations intact. Winning your case in a courtroom instead of the media is no longer a viable option. These days, every scandal is tried in the court of public opinion. Refusing to dignify allegations with an answer is grounds for flagellation by the press. Political insider Davis has spent years helping politicians, sports figures, business executives, and corporations through the biggest reputation crises of our times, and each case has aided him in the creation of five invaluable rules that absolutely anyone can use to protect himself from damaging hearsay-- online and off. In this fascinating and practical resource, Davis tells the real stories behind his famous clients' very public scandals as he explains what he and his team did right, what they did wrong, and how they learned from their mistakes and successes. As impossible as it is to believe, many public relations experts still rely on the faulty Nixon model--deny, deny, deny. This tactic was detrimental not only to Nixon's presidency but, for example, to Exxon and BP (not Davis's clients) following major oil spills. Instead, Davis believes, it is important to tell the full story yourself, even if it means sharing unflattering details before they leak on their own. By getting ahead of the story, you have more control over how the information is reported and perceived in the media. Damaging falsehoods can go viral in an instant, but the nation's premier political spin doctor will teach you how to fight back.
Crisis Wasted? Leading Risk Managers on Risk Culture
by Matthew Levins Frances CowellEffective risk management in today's ever-changing world Crisis Wasted? Leading Risk Managers on Risk Culture sheds light on today's risk management landscape through a unique collection of interviews from risk leaders in both the banking and investment industries. These interviews zero in on the risk culture of organisations, effective risk management in practice, and the sometimes paradoxical effects of new regulations and how they affect decision-making in financial organisations They offer genuine insight into regulatory processes and priorities and their implications for the stability of the global financial system. As trending topics in the risk management field, each of these subject areas is relevant to the work of today's risk management professionals. In addition to the forward-focused text, this reference provides access to a wealth of premium online content. Risk management has become an area of focus for companies since the financial crises that shook the international community over the past decade, but, despite high levels of introspection and changes to key processes, many financial houses are still experiencing large losses. Understanding today's risk environment can help you improve risk management tactics. Access essential information both in print and online Discover the most important topics in today's risk management field Explore interviews with 1 risk management leaders Learn about ground-breaking recent innovations in risk management thinking Crisis Wasted? Leading Risk Managers on Risk Culture is an integral resource for professionals responsible for minimising organisational risk, as well as those who want to better understand the risk culture of today's world.
Crisis after the Crisis: 2021 International Conference of Economic Scientific Research - Theoretical, Empirical and Practical Approaches (ESPERA) (Springer Proceedings in Business and Economics)
by Jean Vasile Andrei Luminita Chivu Ignacio De Los Ríos CarmenadoThis book presents economic research on global paradigm shifts after the COVID-19 crisis. It explores some expected deep and long-lasting changes that are building up a “new normal”. Featuring select contributions presented at the 2021 International Conference of Economic Scientific Research - Theoretical, Empirical and Practical Approaches (ESPERA), this book explores topics such as digitalization and digital sovereignty, workforce management, virtual training, digital currency, de-carbonization in production processes, supply chains, cybersecurity, automation, artificial intelligence, machine learning, Internet of Things and blockchain technologies.
Crisis and Capitalism in Contemporary Argentine Cinema
by Joanna PageThere has been a significant surge in recent Argentine cinema, with an explosion in the number of films made in the country since the mid-1990s. Many of these productions have been highly acclaimed by critics in Argentina and elsewhere. What makes this boom all the more extraordinary is its coinciding with a period of severe economic crisis and civil unrest in the nation. Offering the first in-depth English-language study of Argentine fiction films of the late twentieth century and early twenty-first, Joanna Page explains how these productions have registered Argentina's experience of capitalism, neoliberalism, and economic crisis. In different ways, the films selected for discussion testify to the social consequences of growing unemployment, rising crime, marginalization, and the expansion of the informal economy. Page focuses particularly on films associated with New Argentine Cinema, but she also discusses highly experimental films and genre movies that borrow from the conventions of crime thrillers, Westerns, and film noir. She analyzes films that have received wide international recognition alongside others that have rarely been shown outside Argentina. What unites all the films she examines is their attention to shifts in subjectivity provoked by political or economic conditions and events. Page emphasizes the paradoxes arising from the circulation of Argentine films within the same global economy they so often critique, and she argues that while Argentine cinema has been intent on narrating the collapse of the nation-state, it has also contributed to the nation's reconstruction. She brings the films into dialogue with a broader range of issues in contemporary film criticism, including the role of national and transnational film studies, theories of subjectivity and spectatorship, and the relationship between private and public spheres.
Crisis and Change in the Venetian Economy in the Sixteenth and Seventeenth Centuries
by Brian PullanThe decline of Venice remains one of the classic episodes in the economic development of modern Europe. Its contrasts are familiar enough: the wealthiest commercial power in fifteenth-century Europe, the strongest western colonial power in the eastern Mediterranean, found its principal fame three centuries later in carnival and the arts. This metamorphosis from commercial hegemony to fashionable pleasure and landed wealth was, however, a complex process. It resulted not so much from the Portuguese voyages of discovery at the beginning of the sixteenth century as from increasing Dutch adn English competition at its end, and from industrial competition chiefly from beyond the Mediterranean. Several of the Articles Dr Pullan has chosen to illustrate these changes are made available in English for the first time, and two have been revised for this book. Four deal with the fortunes of entrepot trade and shipbuilding, which had furnished the basis of Venetian wealth adn influence in the Middle Ages; four others expamine the new fields of enterprise which Venice explored in the sixteenth and seventeenth centuries and which helped to compensate for the decline in traditional activities. This classic book was first published in 1968.
Crisis and Disaster Management for Tourism
by Brent W. RitchieTourism destinations and businesses are becoming increasingly prone to the impacts of crises and disasters due to global environmental change and security risks. This is the first research based book that provides a strategic approach to understanding the nature of tourism crises and disasters before outlining tourism crisis and disaster planning, response, and longer term recovery and knowledge management strategies. It applies a wide range of theoretical perspectives and concepts to improve our understanding of both organisational crises and natural disasters. The book draws on examples from around the world including the USA, Europe, UK, Asia-Pacific and the Middle East. It will be essential reading for tourism academics and students as well as tourism managers and government officials involved in tourism destination management and marketing.
Crisis and Emergency Management: Theory and Practice, Second Edition (Public Administration and Public Policy #178)
by Ali FarazmandMore than 12 years have passed since the publication of the first edition of Crisis and Emergency Management. During that time numerous disasters—from 9/11 to massive earthquakes in Iran and China, to the giant Asian Tsunami, Hurricane Katrina, and the Fukushima Tsunami and ensuing nuclear meltdown—have changed the way we manage catastrophic events. With contributions from leading experts, this second edition features 40 new chapters that address recent worldwide crises and what we have learned from emergency responses to them. See What’s New in the Second Edition: Up-to-date concepts, theories, and practices Analysis of recent disasters and their effect on emergency management Policy and managerial lessons Suggestions for capacity building in crisis and emergency management The book covers a wide range of international issues using critical, empirical, and quantitative analyses. It discusses various approaches to topics such as resolving political tension and terrorism issues, the potential use of biological weapons, and the role of public relations in crisis. The author offers insight into organizational and community resiliency development; a "surprise management" theory in practice for upgrading the knowledge and skills in managing crises and governing emergencies; and better and more effective organizational, political, social, and managerial coordination in the processes. He presents case studies that enhance and advance the future theory and practice of crisis and emergency management, while at the same time providing practical advice that can be put to use immediately. Managing crises and governing emergencies in such an age of challenges demands a different kind of knowledge, skills, and attitudes that were not available yesterday. This book gives you valuable information with applications at the macro, micro, organizational, and interorganizational levels, preparing you for emergency management in an increasingly globalized and uncertain world.
Crisis and Inequality: The Political Economy of Advanced Capitalism
by Mattias VermeirenSpiralling inequality since the 1970s and the global financial crisis of 2008 have been the two most important challenges to democratic capitalism since the Great Depression. To understand the political economy of contemporary Europe and America we must, therefore, put inequality and crisis at the heart of the picture. In this innovative new textbook Mattias Vermeiren does just this, demonstrating that both the global financial crisis and the European sovereign debt crisis resulted from a mutually reinforcing but ultimately unsustainable relationship between countries with debt-led and export-led growth models, models fundamentally shaped by soaring income and wealth inequality. He traces the emergence of these two growth models by giving a comprehensive overview, deeply informed by the comparative and international political economy literature, of recent developments in the four key domains that have shaped the dynamics of crisis and inequality: macroeconomic policy, social policy, corporate governance and financial policy. He goes on to assess the prospects for the emergence of a more egalitarian and sustainable form of democratic capitalism. This fresh and insightful overview of contemporary Western capitalism will be essential reading for all students and scholars of international and comparative political economy.
Crisis and Migration: Critical Perspectives (Routledge Studies in Development, Mobilities and Migration)
by Anna LindleyCrisis and migration have a long association, in popular and policy discourse as well as in social scientific analysis. Despite the emergence of more nuanced and even celebratory accounts of mobility in recent years, there remains a persistent emphasis on migration being either a symptom or a cause of crisis. Moreover, in the context of a recent series of headline-hitting and politically controversial situations, terms like ‘migration crisis’ and ‘crisis migration’ are acquiring increasing currency among policy-makers and academics. Crisis and Migration provides fresh perspectives on this routine association, critically examining a series of politically controversial situations around the world. Drawing on first-hand research into the Arab uprisings, conflict and famine in the Horn of Africa, cartel violence in Latin America, the global economic crisis, and immigration ‘crises’ from East Asia to Southern Africa to Europe, the book’s contributors situate a set of contemporary crises within longer histories of social change and human mobility, showing the importance of treating crisis and migration as contextualised processes, rather than isolated events. By exploring how migration and crisis articulate as lived experiences and political constructs, the book brings migration from the margins to the centre of discussions of social transformation and crisis; illuminates the acute politicisation and diverse spatialisations of crisis–migration relationships; and urges a nuanced, cautious and critical approach to associations of crisis and migration.
Crisis and Opportunity: Environment and development in Africa (Aid and Development Set)
by Francois Falloux Lee M TalbotWinner of the Prix Pierre Chauleur of the French Academie des Sciences d'Outre-Mer Until some way is found of dealing with Africa's catastrophic environmental crises none of the continent's other problems will find a long-term solution. Yet there is hope, and Crisis and Opportunity sets out a programme for dealing with the problems successfully. Written in a clear and engaging style, the book shows how environmental management can be achieved and institutionalized from within Africa, rather than through interference from the West, by implementing National Environmental Action Plans (NEAPS). Aware of the urgency of the problems, Francois Falloux and Lee Talbot offer practical guidelines based on direct experience and incorporate a great range of relevant case studies and examples. Their book will be of enormous importance to the governments, local communities and development agencies confronting the issues, and may mark a milestone if recovery in Africa is to take place. Francois Falloux is Senior Environmental Advisor, Africa Region at the World Bank. Dr Lee M Talbot is a former Director-General of the World Conservation Union (IUCN). Originally published in 1993
Crisis and Promise in the Caribbean: Politics and Convergence (The International Political Economy of New Regionalisms Series)
by Winston DookeranThe Caribbean is made up of a complex, enigmatic region, characterised by great disparities in size, population, geography, history, language, religion, race and politics. This is a region in which harmony and discord work in tandem, trying to link economic logic with political logic. This book is a useful tool not only for those specialists and students of regionalism but for all those putting their hands to the task of nation-building and those interested in the development processes of small states and economies. At the same time, this book is a comprehensive historical record especially highlighting hindrances to development in this region. This study raises two important issues: the ’political imperative of convergence’ and the need for ’appropriate correcting mechanisms’ that align the needs of the local with the regional. It is a volume that underlines the need for a change in strategy and makes proposals as to how to go about making those changes.
Crisis and Recovery
by Rowan Williams Larry ElliottDuring the ongoing global financial crisis, a lack of moral and ethical leadership in society has been exposed. The Most Reverend Rowan Williams, Archbishop of Canterbury and Larry Elliott, The Guardian , bring together their thoughts on the issues of ethics and morality in business, with contributions from leading business figures.
Crisis and Sustainability: The Delusion of Free Markets
by Alessandro VercelliThis book offers a novel interpretation of the Great Recession and the ensuing Euro Crisis as a consequence of the evolution of capitalism since the 1970s. Chapters argue that the neoliberal development trajectory pursued in recent decades is unsustainable, and posit that neither sound macroeconomics nor empirical data support the unqualified faith in free markets that inspired it. The book begins by providing a broad critical perspective on key concepts such as freedom, free market, free trade, globalisation and financialisation, before going on to analyse the long and deep recent crisis as a result of the neoliberal policy strategy adopted since the early 1980s. The alternative narrative outlined in the book provides insights into the policy strategy required to achieve a sustainable development trajectory.
Crisis and Terror in the Age of Anxiety: 9/11, the Global Financial Crisis and ISIS
by Luke Howie Perri CampbellThis book confronts the issues young people face growing up in the confusion and anxiety of today's highly global society. Young people face their futures consumed with feelings of doubt, uncertainty and ambivalence. The Global Financial Crisis and the rise of the Islamic State means young people are transitioning into adulthood in a time that we call an age of anxiety. They may be the first generation to have fewer opportunities than their parents yet, despite this, they are learning to imagine other kinds of futures. These are futures where economic collapse provides opportunities for entrepreneurialism and innovation, where Islamic State does not need to pose a clear and present danger, and where political action provides hope for a better world. Dealing with the current political and economic climate and progressive campaigns such as Black Lives Matter, Howie and Campbell tackle some of the biggest threats to the future of society. An innovative and wide-reaching study, this book will be of particular interest to scholars of human geography, disaster studies, politics, and sociology.
Crisis at Work
by Jesse PotterThis book explores how we make sense of ourselves when work is precarious and intrinsically alienating. We know little about how this experience of work impacts the lives of men and women, and less about the way individuals understand themselves in the face of institutions and organizations from which they feel marginalized. Based on the narratives of men and women who underwent extraordinary work life changes, Crisis at Work examines how we negotiate greater meaning and fulfilment when our productive lives fail to sustain and satisfy. Reflecting a growing fracture between what we value, believe in, and are committed to and the degree to which work and career have become incapable of assuaging those desires, Potter examines how individuals attempt to assemble working-lives they find rich and rewarding and how that work is negotiated within the constraints and possibilities of the contemporary moment.