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Cross-Cultural Practices in Business and Finance: Frameworks and Skills
by Binod Sundararajan Oksana Shkurska Shannon LinThis textbook explains the effects of culture on business practices and introduces students to the cross-cultural and international dimensions of working internationally, exploring topics across both business and finance. Given that doing business across cultures has become the norm in modern companies, managers must develop and acquire the skills to lead effectively in cross-cultural contexts. This textbook will help you to attain those skills through its practical and situational examples involving countries and regions around the world while learning about the cultural and business practices of people from different backgrounds, ethnicities, diversities, educational levels, and social strata and hierarchies. It covers important aspects of doing business across cultures/countries, such as the role (and importance) of technology adoption, different organizational forms, financial and accounting approaches in different parts of the world, negotiating practices, ethics across the globe, and working and studying abroad. Further, it equips readers with useful knowledge about cross-cultural nuances beyond the usual discussions of high vs. low contexts, power distance, uncertainty avoidance, and such dimensions of cross-cultural interactions.The varied experiences of the authors – having lived and worked in many countries – along with their backgrounds in linguistics, communication, and financial accounting provide unique perspectives not available elsewhere. With its case studies, end-of-chapter exercises, as well as multiple-choice and short-answer questions, this broad, yet thorough textbook will guide you in leading with cultural intelligence.
Cross-Cultural Selling For Dummies
by Ralph R. Roberts Michael Soon LeeWant to reach out to multicultural customers? Cross-Cultural Selling For Dummies is packed with everything you need to know to tap into multicultural markets, from establishing solid relationships to adapting your advertising to meeting the needs of your new clientele. You'll acquire key cross-cultural skills and build a coordinated effort that engages all aspects of your business.This practical, easy-to-understand guide shows you how to measure the purchasing power of other cultures and change the way you market to them. You'll learn how to do multicultural research, develop a marketing campaign with wide appeal, pick the right media, tune your materials to the market, and establish a presence in the community. You'll find tips on identifying generational differences with in a culture, pronouncing names correctly, and determining customer motivation. Discover how to:Reach out to multicultural customersDevelop strong relationshipsAdapt your sales presentations and techniquesClear language barriersBoost your street credPresent appealing financing optionsCreate a foundation for long-term successHandle negotiations with skilled hagglersRecognize and overcome objectionsAdopt techniques to close the saleCreate a strong referral baseAvoid cultural conflictsMaintain a diverse sales teamYou can realize the incredible untapped potential of the multicultural market to send your sales soaring and your profits off the charts. Cross-Cultural Selling For Dummies shows you how!
Cross-Disciplinary Impacts on Insurance Law: ESG Concerns, Financial and Technological Innovation (AIDA Europe Research Series on Insurance Law and Regulation #8)
by Simon Grima Margarida Lima RegoThis book explores the insurance sector’s potential role, influence, and impact on society in light of new environmental, social, and governance (ESG) concerns. Furthermore, it looks into how financial and technological innovations help reshape insurance regulation and business models. Unlike their predecessors, 21st century insurers have a growing impact on cross-sector service provision by making available to their clients a wealth of expert knowledge and experience in data analytics. The book delves into insurers’ transition from suppliers of products – consisting of risk coverage or investment opportunities – to providers of various services, and ultimately to solution providers by partnering with their clients so as to prevent failure, optimize their clients’ operations and help them excel in their economic sector. Insurance regulations and policies can be affected by various factors, such as changes in the economy, technological advances, and shifting consumer preferences, to name a few. Additionally, the insurance industry can have a significant bearing on the wider economy, making it important for the industry to operate within a framework of comprehensive regulations.This book includes a diverse set of theoretical, empirical, and policy-oriented chapters on particular aspects of new trends and wider analyses leading to a more systematic understanding of the industry’s socio-economic role. It offers a mixture of chapters from insurance academics and professionals from different countries, cultures, and scientific backgrounds. The methodologies used are diverse, including legal, sociological, historical, economic and financial as well as interdisciplinary analyses. The book has a global scope, including chapters of a more global nature and others addressing particular jurisdictions on different continents, including Europe, Asia and North America.
Cross-Driven Institutional Resilience: Case Studies of Good Governance in Europe during the Covid-19 Pandemic
by Throstur Olaf Sigurjonsson Saulė Mačiukaitė-Žvinienė José M. Ruano Alina Georgiana Profiroiu Kosjenka DumančićThis book presents a series of studies on organizations across Europe, displaying new perspectives on institutional resilience of affected governance structures during crisis. Such an approach to governance studies not only aims to provide readers with conceptual and practical knowledge on crisis experience of organizations, but also to equip them with necessary cognitive tools to perform well in a similar crisis context in the future. The book highlights knowledge on institutional resilience and delivers an enduring resource for researchers and students on a time of unprecedented crisis. Cross-national/sectorial interdependences in Europe are multiplying, while institutional reaction and international collaboration mechanisms are falling behind. The studies presented here aim to shape a conceptual understanding of students, academics, and practitioners considering these contemporary challenges and opportunities. They provide a valuable resource in the field of governance, sustainability, crisis management, innovation, and leadership.
Cross-Enterprise Leadership
by Carol Stephenson Richard Ivey School of Business, TheIn today's world of business where organizational boundaries are blurry, intense competition dictates rapid change, and complex issues and relationships cut across departments, business units, and even companies, the old hierarchical command-and-control management approach is no longer sufficient. Distributed leadership approaches are necessary and no one individual can do it all.In fact, an enterprise is more than just the traditional organization. Value today is often created not just within a company, but also across a network of companies. Being able to connect the various components and to work collaboratively within the network is essential to maintaining competitive advantage. Leaders today must be capable of identifying potential partners, initiating and maintaining relationships, resolving conflicts, and reconfiguring their relationships. Cross-Enterprise Leadership is a new model for success in today's world of complexity and ambiguity. Leaders who adopt this approach will be more comfortable dealing with ambiguity, uncertainty, complexity and time pressures, and with creating value through networks of relationships.Small, domestic, entrepreneurial companies are, by their very nature, cross-enterprise focused. Entrepreneurs will tell you that they live in a world of uncertainty and ambiguity and that they constantly need to adjust on the fly. Equally, large multi-national companies like Wal-Mart, Nestle, or Coca-Cola are inherently complex and issues and relationships cut across functions, levels, geographies, and companies.Cross-Enterprise Leadership goes beyond a functional perspective to understanding the complexity of business issues from all angles and how they can be integrated, how leaders can rely almost entirely on influence when they may be operating without power or authority, and how they can develop the capacity to make decisions and implement them in an environment filled with uncertainty and complexity.Most managers operate like the traditional orchestra-waiting to do their written part. But there is no tidy score for business today. CEL enables today's leaders to be more like a jazz band, improvising and building off of one another, creating music in real time and in relationship to one another.
Cross-Functional Knowledge Management: The International Landscape (The Annals of Business Research)
by Demetris Vrontis Yaakov Weber Evangelos Tsoukatos S.M. Riad Shams Alberto FerrarisDiverse kinds of knowledge are vital for each organization that would successfully compete today in an international scenario. The emergent relevance of knowledge and its management in an even more complex environment opens up the possibility to analyze, investigate and deepen our understanding on different aspects related to several functional areas in business management. Nowadays, firms that create new knowledge and apply it effectively and efficiently will be successful at creating competitive advantages. The choices of the firms in selecting and applying different knowledge process (such as knowledge sourcing, transferring and exploiting) as well as knowledge tools may be crucial. Thus, the role of knowledge as the key source of potential advantage for organizations and indeed whole economies is still a hot debate in the international landscape. This book develops insights for the management of knowledge in cross-functional business areas to originate an innovative approach to the classical Knowledge Management (KM) field. This book provides a fresh perspective on different knowledge related topics in an international landscape, highlighting the key role of knowledge and its management in business activities. Overall, the primary aim of this book is to extend our understandings on how KM can be helpful in several cross-functional management areas, such as strategic management, finance, HRM and innovation as well as in different business circumstances such as M&A, internationalization processes and risk management.
Cross-Functional Productivity Improvement
by Ronald BlankUsing language that is easy to understand, Cross-Functional Productivity Improvement describes how improvement efforts can be undermined by errors and incompleteness. It illustrates the various types of errors that can hurt productivity and outlines proven solutions to prevent or correct them. Explaining how departments not directly related to manufacturing can hinder productivity, it provides time-tested advice on how to reduce waste and enhance efficiency.The book starts with an overview of traditional productivity improvement methods. Subsequent chapters explain how different departments can affect productivity and describe what must be done to improve productivity. Supplying time-tested procedures for implementing cross-functional productivity actions that are applicable across a wide range of industries, the text describes the problems caused by incorrect Lean manufacturing, material flow, efficiency, ergonomics, quality policies, issues of malpractice, and counterproductive procedures. Includes many figures, illustrations, and tables that provide the technical information needed to implement sustainable productivity improvements Addresses the problems often caused by incorrect Lean manufacturing and issues of malpractice Includes an extensive glossary and a list of suggested readings to help readers further explore productivity improvement Readers will gain a clear understanding of exactly what to do and what not to do in all aspects of company operations to maximize productivity through a cross-functional approach. Furthermore, the book will enable companies to take better advantage of all that the ISO 9001 and similar systems have to offer by making best use of the interactions between the various elements of company operations.
Cross-Functional Productivity Improvement
by Ronald BlankUsing language that is easy to understand, Cross-Functional Productivity Improvement describes how improvement efforts can be undermined by errors and incompleteness. It illustrates the various types of errors that can hurt productivity and outlines proven solutions to prevent or correct them. Explaining how departments not directly related to manufacturing can hinder productivity, it provides time-tested advice on how to reduce waste and enhance efficiency.The book starts with an overview of traditional productivity improvement methods. Subsequent chapters explain how different departments can affect productivity and describe what must be done to improve productivity. Supplying time-tested procedures for implementing cross-functional productivity actions that are applicable across a wide range of industries, the text describes the problems caused by incorrect Lean manufacturing, material flow, efficiency, ergonomics, quality policies, issues of malpractice, and counterproductive procedures. Includes many figures, illustrations, and tables that provide the technical information needed to implement sustainable productivity improvements Addresses the problems often caused by incorrect Lean manufacturing and issues of malpractice Includes an extensive glossary and a list of suggested readings to help readers further explore productivity improvement Readers will gain a clear understanding of exactly what to do and what not to do in all aspects of company operations to maximize productivity through a cross-functional approach. Furthermore, the book will enable companies to take better advantage of all that the ISO 9001 and similar systems have to offer by making best use of the interactions between the various elements of company operations.
Cross-Functional Rapid Response Teams: Harnessing the Power--Rapid Transformation
by Behnam TabriziCross-functional rapid response teams are often considered the heart of the transformation effort. This chapter introduces the concept of these teams and explains their crucial role in the overall transformation effort, highlighting some important advantages to implementing rapid response teams.
Cross-Functional Teams: Working with Allies, Enemies, and Other Strangers
by Glenn M. ParkerA practical guide to fluid and productive collaborations, with concrete advice to team members, team leaders, and senior management.
Cross-Impact Balances: Fundamentals and Implementation (Contributions to Management Science)
by Wolfgang Weimer-JehleCross-Impact Balances (CIB) is a method frequently used for research, in companies and in administrations for the systematic construction of qualitative scenarios. This book introduces the fundamentals of the method and uses a clear step-by-step example to explain how scenarios can be constructed with CIB. It describes possible problems in applying the method and offers help for various use cases. It includes a detailed discussion of the design decisions that shape a CIB application and the methods that can be used to collect the necessary data. The application examples presented provide a first impression of the possibilities of the method. A discussion of the strengths and limitations of the method offers guidance on the use cases in which CIB can be profitably applied. The book is valuable for researchers and practitioners in the field of scenario analysis.
Cross-Industry Ecosystems: Grundlagen, Archetypen, Modelle und strategische Ansätze
by Noah FarhadiIn diesem Buch stellt der Autor gewinnbringende strategische Maßnahmen für die Entwicklung und Implementierung branchenübergreifender Wachstumsstrategien vor. Dabei zählen Cross-Industry Joint Ventures, Unternehmensübernahmen, Fusionen und strategische Partnerschaften zu den wichtigsten Instrumenten. Den Ausführungen liegt das neuartige Konzept der betriebswirtschaftlichen Ökosysteme zugrunde. Noah Farhadi erläutert das Konzept sowie die unterschiedlichen Strategien unter anderem anhand der Automobil-, der Healthcare- sowie der Software-Branche. Eine Vielzahl von Beispielen aus der Praxis - u.a. Siemens, General Motors und SAP - beleuchtet die Komplexität von Cross-Sector Growth und Competition. Das Buch richtet sich gleichermaßen an Unternehmer, Manager und Berater wie an Lehrende und Studierende.
Cross-National Consumer Psychographics
by Lynn R Kahle Erdener KaynakWhat makes consumers behave as they do?Just as demographics examine the “who” of consumer behavior, psychographics examine the “why”. Psychographics show the motivations that people have in regard to purchasing products and choosing a lifestyle. The measurement approaches of psychographics utilize a combination of the personality, social value, and demographic variables. Cross-National Consumer Psychographics demonstrates that as communication and interactions between different parts of the world increase, marketing practitioners and educators will benefit by continuing to employ psychographic segmentation as a fundamental teaching and marketing tool. Examining consumer behavior with Cross-National Consumer Psychographics will bring you an improved understanding of the political and economic ties between communities and citizens, and will facilitate improved market understanding, segmentation, and communication.Cross-National Consumer Psychographics explores important marketing topics like: the role of psychographics and values in international marketing cross-cultural consumer information processing styles the relationship between independent and interdependent self-concepts and reasons for purchase the internationally recognized List of Values (LOV)and specific case studies including: the values of American and Japanese mothers (using the LOV) means-end analyses of fish consumption in Denmark and France effects of the change of sovereignty on consumer preferences in Hong KongCross-National Consumer Psychographics provides data from several applications of the List of Values (LOV) coming from various parts of the globe, showing the implications of particular cultures upon consumerism. Through this unique book, you will discover how countries and consumer groups can be segmented and approached based on their social values to help you develop more effective marketing strategies for your products.
Cross-National and Cross-Cultural Issues in Food Marketing
by Erdener KaynakEnhance your food marketing operation with this thorough and business-savvy book!Marketing and distribution related decisions and policies are now of paramount importance in the world of food marketing. This is due to the present state of economic crisis in much of the world and the cost efficiency issues that must be considered in countries at varying levels of economic development. Cross-National and Cross-Cultural Issues in Food Marketing examines food marketing systems from around the world to bring you an understanding of the opportunities and pitfalls in these areas. Cross-National and Cross-Cultural Issues in Food Marketing evaluates the present state and likely developments of food marketing systems in different countries. This book also provides conceptual frameworks for studying food marketing systems across countries and/or cultures. When studying food marketing systems from varying cultures, one must take into consideration the political, cultural, and environmental aspects of the countries involved. Cross-National and Cross-Cultural Issues in Food Marketing provides the information you need. In this book you can examine: the U.S. poultry export trade food market segmentation in Europe the yogurt market in the European Union (EU) the connection between agricultural exports and economic growth in Pakistan ethnic niche markets for import quality policies and consumer behavior in different countries . . . and more!Cross-National and Cross-Cultural Issues in Food Marketing has the information you'll need to be able to analyze, design,and manage effective food marketing systems in an increasingly global economy.
Cross-Sector Leadership for the Green Economy
by Paul Shrivastava Sanjay Sharma Alfred Marcus Stefano PogutzTechnology breakthroughs in sustainable renewable energy and energy conservation technologies require that there be a strong institutional ecosystem in place which supports innovation, but the nature of this foundation and how it works is not well-known. Becoming a leader necessitates new forms of cross-sector cooperation.
Cross-border EU Employment and its Enforcement: An Analysis of the Labour and Social Security Law Aspects and a Quest for Solutions
by Yves JorensThis book provides insights into the complex labour and social security framework of EU employment and its enforcement. Starting from an analysis of the various EU instruments and case law, it outlines the complicated legal framework, the practical problems involved, and ways to overcome them. In turn, the book puts the evolution of the framework into perspective, reviews the numerous modifications made over the years, and describes interpretation-related difficulties. Since the formation of the European Community 65 years ago, migration and the European labour market have evolved considerably through special patterns of (temporary) mobility such as postings, simultaneous work in several Member States and high mobility, thus leading to major questions about the applicable legal framework. The interplay between the free movement of persons and services has produced a complex system of rules. Which law applies when a person crosses a border: that of the host State (and to what extent should this State take into account the legal rules from the home State?) or that of the home State? Does the person crossing the border have any choice in the matter? The book subsequently analyses the penetration of EU (market) law into national systems of labour and social security law. The divergent solutions and views within labour and social security law are considered and discussed from a critical point of view. As the positive elements of the European story are at risk of being overshadowed by the negative consequences of the European construction – social dumping being the prime example – special attention is paid to the cooperation between inspection services and other stakeholders in order to guarantee efficient enforcement. The latter is more than just sanctioning, but also includes prevention and monitoring issues. The unique strength of this book is that it brings together all legal-technical aspects of cross-border employment and its enforcement in both labour law and social security law in a single volume. Readers will find a wealth of detailed and specialised information, helping them to understand the topic in depth. Accordingly, the book will be of interest to academics, practitioners, enforcement bodies, judiciary policymakers, advanced law students, and researchers seeking to understand the law in context.
Cross-border Electronic Banking: Challenges and Opportunities
by Laura Edgar Chris Reed Ian WaldenCross-border Electronic Banking addresses everything from the changes made to payment clearing since the deregulation of cross-border flows of funds, to the development of capital adequacy ratios and the Euro. This insightful and revealing book, backed up by extensive practical experience, will alert you to the ways that electronic banking practices affect even the simplest daily transactions, and will unveil the legal technicalities imposed by these developments.
Cross-border Mergers and Acquisitions
by Alberto Pezzi Ottorino MorresiCross-Border Mergers and Acquisitionsis the first book to offer a complete guide to understanding the main concepts, theories, and results driving cross-border MAs.
Cross-border Staff Mobility
by Ludger Pries Christel Adick Bruno Gandlgruber Martina MaletzkyCross-Border Staff Mobility addresses several research gaps in the study of organisations and rarely analysed areas such as the non-profit sector (NPOs). The book presents research on multinational corporations (MNCs) in emerging markets and integrates studies of MNCs and NPOs originating from Germany and Mexico (while most studies focus on US-American and English speaking organisations). This volume combines approaches from human resource management, business studies and organisation research, and incorporates micro- and macro-perspectives on organisations and institutions by using situational and neo-institutionalist frames.
Cross-border Transactions of Intermediated Securities: A Comparative Analysis in Substantive Law and Private International Law
by Changmin ChunThis work aims to analyse substantive and conflict of laws rules regarding intermediated securities in a comparative way. For this purpose, it examines major jurisdictions' rules for intermediated securities and the intermediated securities holding systems, such as the rules of the German, US, Korean, Japanese and Swiss systems, as well as the relevant EU regimes and initiatives. Above all, it analyses the two international instruments related to intermediated securities, i.e. the Geneva Securities Convention and the Hague Securities Convention. Through a functional comparative approach based upon legal traditions of the various jurisdictions, this book gives readers theoretical and practical information on intermediated securities and their national and international aspects.
Cross-country Consumption Risk Sharing, a Long-run Perspective
by Zhaogang QiaoA report from the International Monetary Fund.
Cross-cultural Challenges in International Management (Routledge Frontiers in the Development of International Business, Management and Marketing)
by Bruno Amann; Jacques JaussaudThe development of international business and of globalization in every field of activity requires the interaction of individuals and groups with diverse cultural, religious, ethnic and social characteristics in different institutional contexts. Cross-cultural Challenges in International Management addresses the various difficulties that may impede smooth communication and cooperation of those involved in such interactions. It examines what types of resources are mobilized to overcome such difficulties. The cultural and societal challenges of international management must be considered at different levels, the one of strategy, which the first part of the book is devoted to, but also that of management and business practices, addressed in the third part of the book. Both strategic decisions and daily business practices, however, in the particularly fluctuating and incompletely defined international context, gain from being framed by ethical and corporate social responsibility, which the second part of this book is devoted to. Cross-cultural Challenges in International Management provides an analysis of specific situations revealing such cultural or societal challenges. Thus, the reader will benefit not only from advanced theoretical knowledge in the field, but also from practical applications in various professional context and various countries. Practitioners, students in various fields of social sciences, particularly in management, communication, international relations, and researchers will widely benefit from this book.
Cross-cultural Knowledge Management: Cultural Influences in China and Brazil (Routledge Advances in Management and Business Studies)
by Jacky Hong Jorge Muniz Jr.Knowledge has become increasingly complex and important for organizations. Despite the growing recognition of the factors that enable knowledge management in organizations, our understanding about the unique cross-cultural challenges is rather limited. In particular, how cultural differences influence people’s participation in knowledge management activities still remains unclear. By conducting qualitative case studies and analytic hierarchical process (AHP) with multinational firms in Brazil and China, this book addresses the broader issue of cultural influences on knowledge management. Specific emphasis has been put on their indigenous cultural norms, including guanxi, face and jeitinho and the impacts they have on knowledge sharing. Drawing on an integrative knowledge management model, the results from AHP analysis reveal how some cultural-specific factors related to people, process and knowledge can affect the effectiveness of socialization, externalization and internalization processes in a production context. The book will be useful to both management academics and business practitioners. While academics will gain insight into the intricacies of knowledge sharing activities in production organizations, managers will find some useful conceptual tools to resolve the challenges of knowledge management in a cross-cultural context.
CrossBoundary Energy
by John D. MacomberAlmost 500 million people are without electricity in sub-Saharan Africa. Governments and public utilities are challenged to bring generation and distribution to most of them. Considerable promise exists in "off-grid" or "mini-grid" technologies, notably using renewable energy from wind and photovoltaics in areas that have plentiful supplies of both yet limited access to traditional fuels due to other infrastructure constraints. Cross-Boundary is an experienced consulting firm and transaction facilitator run by several Harvard and Stanford MBAs, some with recent military experience. In the case, the company needs to analyze and select which of two nations in Africa to enter next (Tanzania or Ghana) based on many aspects of each nation, has to decide which kinds of customers to serve who will compensate it directly for electricity, and whether to partner with developers and contractors or build that capability in-house. Critically, the company has to evaluate as it matures whether it should be a) an aggregator of capital from multiple investing and lending sources, investing in a vendor agnostic manner into multiple energy developers and projects which it identifies from afar; or b), whether to be primarily a large scale multi-national competitive energy developer and project delivery company needing to attract capital from many sources, all of whom are selecting between several other developers and investment opportunities. What is their key value added and where can they build a defensible strategy? Which one best accomplishes the goal of matching up money and projects to help illuminate Africa?