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Culturally Tuning Change Management (Best Practices in Portfolio, Program, and Project Management)
by Risto GladdenManaging change across cultures can be tricky, and universal approaches to change management may not serve their purpose in every cultural setting. This book examines the cultural dimensions that can influence the perceptions of and reactions to change in different cultural contexts and highlights the benefits of developing and applying cultural mindfulness when planning and running cross-cultural change initiatives. It offers practical advice to project and change management teams and leaders for developing Cultural Intelligence, tailoring plans to consider any cultural variables that could be barriers to (or catalysts for) effective change, and applying facilitating strategies.
Culture & Empire: Digital Revolution
by Pieter HintjensThe whole planet is getting connected and building vast new communities. Our new communities are a very real challenge to old power and old money. And old money -- after its War on Drugs and War on Terror -- is now launching its War on the Internet. What is going on, and where will this lead us? Pieter Hintjens tells all in this vast story of Culture & Empire: Digital Revolution.
Culture Analytics: An Evidence-Based Approach to Company Culture
by Hani NabeelHow can I take a data-driven approach to company culture? What should I measure and which metrics should I focus on? How can I use people analytics and behavioural science impact culture?Based on insights from the largest ever behavioural research study which examined the organizational impact of 220+ behaviours from 60 organizations, across 61 countries, Culture Analytics provides an evidence-based approach to organizational culture. It outlines the leading and lagging culture indicators, explains how to identify actionable insights from your people and culture data as well as how to apply predictive analytics to company culture. There is also guidance on the 30 employee behaviours which have the most impact on company culture and how to apply behavioural science interventions to drive these in your organization. The second part of the book covers key areas where culture analytics can be applied to drive business performance. These areas include talent acquisition and retention, employee engagement, EDI (equity, diversity and inclusion), wellbeing, psychological safety as well as resilience, strategy, innovation, change management and risk. Full of practical advice, this book also includes real world examples from Barclays, Pfizer, American Airlines, EDF Energy, Saudi Telecom Company, Cisco and Ethiad Airways. Making the complex world of people analytics and behavioural science accessible and applicable to all senior HR professionals and business leaders, Culture Analytics shows how to take a robust, evidence-based approach to company culture to drive workforce and organizational performance and deliver tangible business value.
Culture Audit in Financial Services: Reporting on Behaviour to Conduct Regulators
by Dr Roger MilesIn the next wave of conduct regulation in financial markets, from 2021 conduct regulators in the UK and elsewhere expect firms to produce evidence on how they are improving behaviour and culture. Facing this, many practitioners are anxious that their current reporting and management information (MI) are irrelevant to meeting as-yet unclear regulatory expectations.This book provides the insights and tools firms need to report on culture, securing both enhanced business value and the regulator's approval. Culture is now seen as a key contributor to good governance, feeding into existing discourse on environmental, social and governance (ESG) factors and the emerging dialogue on 'non-financial (mis)conduct', but conventional measures of business quality are unfit for the new reporting agenda. Culture Audit in Financial Services follows the arc of 'behavioural regulation' to examine what the regulator really wants, before offering guidance on how culture audit differs from conventional auditing, how to put the latest pure-research findings to work, and the key features of well-designed conduct and culture reports. Written by an impartial author and a variety of contributors with extensive experience working with practitioners, regulators, and many of the world's finest academic initiatives, this book is filled with practical, grounded advice on how best to approach this new challenge and avoid infractions.
Culture Change in Organizations: A Toolkit for Applied Psychology in Change Management
by Nils I. Cornelissen Claudia Braun Svea von HehnCulture change in four steps!This extraordinary and well-illustrated book offers you valuable insights and tools for the four iterative phases of cultural change. It serves as a reference and shows you how large-scale change happens through viral change.It offers valuable insights and combines important findings from applied psychology, case studies and practical instructions for action with valuable insights from behavioral economics and neuroscience. ContentsConcrete tools for the four iterative phases of cultural changePractical case studies from the corporate world, including digital change and New WorkIn-depth background knowledge on behavioral and mindset changeTips for culture change agents on how to use emotional intelligence and mindfulness to build resilience and master change in the face of resistanceHelpful didactics through illustrations, summaries, checklists of success factors, background,reflection and exercise boxesTarget groupsExecutives, human resources professionals, people from organizational development, consultants in startups, mid-sized companies and global international corporations as well as public organizationsAuthorsDr. Svea von Hehn has been working internationally as a management consultant (including for McKinsey & Company) since 1999. She holds a PhD in Psychology, is a multi-certified systemic coach and is a partner at RETURN ON MEANING.Nils I. Cornelissen has been working internationally as a management consultant (including for McKinsey & Company) since 2003. He holds a degree in Communications and a master's degree in Psychology and Sociology. He is a certified coach as well as a facilitator and partner at RETURN ON MEANING.Claudia Braun has been working internationally as a management consultant (including for McKinsey & Company) since 2007. She holds a degree inInternational Business Administration, a Master of Public Administration, a Master of Public Policy as well as various certifications. She is a partner at RETURN ON MEANING.The translation was done with the help of artificial intelligence. A subsequent human revision was done primarily in terms of content.
Culture Clash 2: Managing the Global High Performance Team
by Thomas D. ZweifelFew are prepared for managing across cultures, and the costs of cultural blind spots can spin out of control-from lawsuits to lost opportunities. Forged in the fire of clashing cultures and living on four continents, Dr. Zweifel developed a fool-proof methodology for managing successfully across borders. And post-9/11, the Arab Spring and the BRICS emerging markets, e-commerce and social networks have made this updated and expanded edition of Culture Clash indispensible. Culture Clash 2 is not another Kiss, Bow or Shake Hands. Such protocol-laden works on whether to bring wine to a dinner in Singapore or how many times to kiss in France might have their uses, but non-compliance with local etiquette has rarely been a deal-breaker. What has derailed international business is the inability of managers to see the world from their counterpart's point of view, read between the lines, and decode the mind-set of the other side.
Culture Crossing: Discover the Key to Making Successful Connections in the New Global Era
by Michael LandersThrive in the multicultural communities where you work and livePeople, money, and information are flowing faster than ever across international borders, putting us all just one step away from a culture crash—that moment when you unintentionally confuse, frustrate, or offend someone from another culture. Are you struggling with trying to learn the customs, nuances, and hot buttons of every culture you might come into contact with? Michael Landers guides you toward a better solution: becoming aware of your own cultural "baggage." You'll learn to sidestep the knee-jerk reactions that can get you into trouble and develop the agility to adjust your behaviors and expectations as needed. Through a mix of entertaining and instructive stories, valuable insights, and eye-opening self-assessments, Culture Crossing offers an essential primer for improving all your interactions with people from any background.
Culture Fix: How to create a great place to work
by Colin D. EllisThe playbook for building a great culture Culture is the key to success for every organisation, but what do great cultures do and what makes them successful? In Culture Fix, author Colin D Ellis shows you how to change the way you do things and create a winning culture that will keep your organisation relevant today and into the future. No matter your business, industry or country, your culture’s success depends on the emotional intelligence and engagement of people within it. Whether you’re a CEO, a manager, or a team leader, this comprehensive playbook provides everything you need to build self-motivating teams capable of delivering great value and great employee experiences for your organisation. Many organisations lack the knowledge for creating cultures that are uniquely suited for their people. Culture Fix offers real-world solutions to problems of culture change in organisations and teams of all types and sizes. build an aspirational vision for your organisation or team create a set of values that mean something enhance the communication between your people adopt the mindsets and behaviours for a successful culture create the right environment for innovation and creativity. Practical, insightful, honest and funny, Culture Fix: How to create a great place to work will show you how to create a workplace where great people can accomplish great things.
Culture Hacker: Reprogramming Your Employee Experience to Improve Customer Service, Retention, and Performance
by Shane GreenHACK YOUR WORKPLACE CULTURE FOR GREATER PROFITS AND PRODUCTIVITY "I LOVE THIS BOOK!"—CHESTER ELTON, New York Times bestselling author of All In and What Motivates Me "When companies focus on culture, the positive effects ripple outward, benefiting not just employees but customers and profits. Read this smart, engaging book if you want a practical guide to getting those results for your organization."—MARSHALL GOLDSMITH, executive coach and New York Times bestselling author "Most books on customer service and experience ask leaders to focus on the customer first. Shane turns this notion on its head and makes a compelling case why leaders need to make 'satisfied employees' the priority."—LISA BODELL, CEO of Futurethink and author of Why Simple Wins "This is a must read for anyone in a customer service-centric industry. Shane explains the path to creating both satisfied customers and satisfied employees."—CHIP CONLEY, New York Times bestselling author and hospitality entrepreneur The question is not, "does your company have a culture?" The question is, "does your company have a culture that fosters outstanding customer experiences, limits employee turnover, and ensures high performance?" Every executive and manager has a responsibility to positively influence their workplace culture. Culture Hacker gives you the tools and insights to do it with simplicity and style. Culture Hacker explains: Twelve high-impact hacks to improve employee experience and performance How to delight and retain a multi-generational workforce The factors determining whether or not your employees deliver outstanding customer service
Culture Hacks strategisch einsetzen: Mit gezielter Irritation zur gewünschten Unternehmenskultur
by Josef HergetCulture Hacks sind das agile Instrument, um die gewünschte Unternehmenskultur im betrieblichen Alltag mit Leben zu füllenSie halten die postulierten Werte präsent und sorgen für die notwendige Reflexion des täglichen Tuns. Culture Hacks adressieren das Mindset und das konkrete Verhalten, dadurch wird die Unternehmenskultur für alle Mitarbeiter jeder Hierarchiestufe greifbar. Das Buch widmet sich diesem zunehmend als wichtig wahrgenommenen Thema. Culture Hacks stellen ein wichtiges Element zur Gestaltung der Unternehmenskultur dar. Das Thema ist noch relativ neu, das Buch stellt erstmalig ein umfassendes Konzept zum strategischen Einsatz von Culture Hacks dar. Es schafft die Verbindung zwischen unternehmerischen Strategien und den operativen Prozessen. Das vorgelegte Konzept ist dabei sehr pragmatisch: konkrete Modelle, Werkzeuge, Konstruktionsprinzipien und Roadmaps verdeutlichen und begleiten die Umsetzung in die betriebliche Praxis. Das Buch schafft ein Framework für den zielgerichteten und strategischen Einsatz von Culture Hacks zur Optimierung der Unternehmenskultur.Das Buch richtet sich an alle Führungskräfte und mit Unternehmenskultur befassten MitarbeiterDen Leser erwarten folgende Inhaltspunkte: Was sind Culture Hacks?Strategische Hacks – Nudging – Tipps & Tricks Irritationen und Musterbrüche als Wege zur VerhaltensänderungMindset und Verhalten – Adressaten der InterventionenImpulse durch und für New Work, Management 3.0 und AgilitätCulture Hacks als Guerilla-StrategieBewährte Konstruktionsprinzipien - Geeignete Einsatzfelder Persönliche und organisationale ReifegradeWie sie in den betrieblichen Alltag integriert werden könnenInventar und Roadmaps – Aus einem Fundus schöpfenDynamische Konzipierung von Culture-Hack-StrategienMit Exkursen zur Paradoxen Intervention, Empathie, Psychologischen Sicherheit, Mindset und VerhaltenSo gelingt die Umsetzung - Do´s und Don‘t´sZahlreiche Beispiele illustrieren das Vorgehen
Culture Hacks: 26 Ideas to Transform the Way You Work
by Colin D EllisThe go-to guide to transforming the way you work from award-winning international speaker, Amazon #1 best-selling author and renowned culture change expert Colin D. Ellis.Culture is the #1 determinant of team and organisation success and yet too many people still don't know where to begin the evolution process.Often, they will change the office layout, implement the latest silver bullet method or have the CEO start walking around saying hello to people through gritted teeth. These are lip service responses to culture change that don't provide any incremental improvements to people's working lives.Culture Hacks is filled with simple, actionable ideas that over time can transform the way that work gets done. From emails to book clubs and meetings to podcasts take regular steps to build a fantastic work culture that everyone wants to be a part of.As there are 26 Culture Hacks in the book, readers and their teams can try a different one every two weeks for a year. Alternatively, they could pick one thing every month, or they could divide them across different areas within their team so that different people are doing different things. Or they could put them all in a hat and pick one out to try. Doing something differently will make your team memorable in a host of great ways and create stories that they'll share for years.Culture change isn't hard you just don't know how to hack your day. With Culture Hacks, you do.
Culture Is the Way: How Leaders at Every Level Build an Organization for Speed, Impact, and Excellence
by Matt MayberryEnergize employee engagement and drive cultural excellence throughout your organization In Culture Is the Way: How Leaders at Every Level Build an Organization for Speed, Impact, and Excellence, former NFL Pro, world-renowned keynote speaker, and management consultant Matt Mayberry delivers an incisive and hands-on blueprint to employee engagement and peak productivity. In the book, you'll explore how leaders, at every level, can build a workplace culture that drives organizational excellence and unleashes the full potential of every employee. You’ll also learn: How to build a culture where people can become the best version of themselves and transform organizational performance Five common roadblocks that prevent leaders from using culture to get the best from their people and how to overcome them How to implement your playbook for cultural excellence across your entire organization An essential roadmap to organizational transformation with an unbending focus on the importance of workplace culture, Culture Is the Way will earn a place on the bookshelves of managers, executives, and other business leaders seeking to improve the performance of their team members.
Culture Matters: A Framework for Helping Your Team Grow, Thrive, and Be Unstoppable
by Jenni CatronCulture Matters provides a framework for leaders, new and seasoned, to lead through culture by helping leaders define their organization and goals, assess and develop their team members, and to lead with intention.Having a team of people aligned around a goal, unified in purpose, and committed to one another is something most leaders aspire to. But how do you get there, and where do you start? Imagine a world where the mission and vision of every organization is clear, and employees are energized to come to work, they enjoy working together, and they have clarity for how to achieve their goals. Stewarding people is one of the greatest responsibilities of a leader, and building a healthy culture takes intentionality. Author, speaker, and leadership expert Jenni Catron teaches leaders that if your culture is not healthy, your strategy is irrelevant. Using her LeadCulture Framework, Catron challenges leaders to be intentional about culture and to build it with passion, clarity, and teamwork. By providing a system for leaders to use in their own organization, she equips readers with helpful insights and an actionable plan to build an extraordinary culture. Culture Matters offers real stories of businesses and leaders who created and implemented a strong culture and who succeeded in leading well. This book provides the building blocks for success. It will help you as a leader assess your purpose, culture, and strategy in your organizations. Use its tools to create and assess your company values, create an organizational chart, and develop leaders. And above all, create a healthy culture, then build and maintain momentum.
Culture Matters: Decision-Making in Global Virtual Teams
by Norhayati ZakariaGlobal virtual teams (GVTs) have evolved as a common work structure in multinational corporations due to their efficiency and cost-effectiveness. The cultural differences can produce great benefits in terms of perspective, creativity, and innovation, but can also exacerbate interpersonal tensions, miscommunications, and clashing decision-making behaviors. This book outlines cultural competencies specific to GVTs and sheds light on management strategies for creating an optimal inter-cultural GVT environment. It covers theory, decision making strategies, and activities for cultural competence and problem resolution, all told through vignettes and lessons-learned.
Culture Paves The New Silk Roads (Contemporary East Asian Visual Cultures, Societies and Politics)
by Sophia KiddThis book approaches Silk Road studies from within the microcosm of China’s Southwest avant-garde arts sector in order to approach the macrocosm of China’s cultural heritage and creative industry influence worldwide. While reading China’s cultural hegemony and its attendant ideologies as ‘shaping’ memory and history throughout New Silk Road regions, the book includes new regional research from within China's borders, as well as throughout New Silk Road regions. With twenty years of experience in China, Sophia G. Kidd fills a void in discussions of the New Silk Roads (NSR) which fail to underscore the importance of the initiative’s people-to-people component. Cultural diplomacy aids cooperation between New Silk Road Regions by reducing ‘cultural discount’ of Chinese cultural exports, i.e., ideas and values, creating a shift of geo-cultural thinking to come. This book will prove illuminating for students of the arts and soft power in greater China.
Culture Rules: The Leader's Guide to Creating the Ultimate Competitive Advantage
by Mark MillerWall Street Journal Bestseller Publishers Weekly Bestseller Create the company culture of your dreams—and make it last. In every organization, people either love their work or loathe it; they contribute or coast. Your culture can be soul enriching or soul crushing. Your culture gives life or takes it. Your employees care deeply or couldn&’t care less. Your organization&’s culture can become the most valuable intangible asset you steward. You can build a high performance culture—a place where people and the organization win. But cultures like this don&’t just happen overnight—leaders are responsible for fostering them. So, what really contributes to a thriving culture? What can a leader do to make a difference? Mark Miller and his team conducted a global study with more than 6,000 participants from ten countries to find the answers to these questions and more. In Culture Rules, leaders will learn the three simple rules that determine the health, vitality, and sustainability of culture, enabling them to build organizations that uncover untapped potential and transform it into performance. Play the game well and you&’ll be astonished by what your organization can become. Culture rules!
Culture Shift In Advanced Industrial Society
by Ronald InglehartEconomic, technological, and sociopolitical changes have been transforming the cultures of advanced industrial societies in profoundly important ways during the past few decades. This ambitious work examines changes in religious beliefs, in motives for work, in the issues that give rise to political conflict, in the importance people attach to having children and families, and in attitudes toward divorce, abortion, and homosexuality. <p><p>Ronald Inglehart's earlier book, The Silent Revolution (Princeton, 1977), broke new ground by discovering a major intergenerational shift in the values of the populations of advanced industrial societies. This new volume demonstrates that this value shift is part of a much broader process of cultural change that is gradually transforming political, economic, and social life in these societies. <p><p> Inglehart uses a massive body of time-series survey data from twenty-six nations, gathered from 1970 through 1988, to analyze the cultural changes that are occurring as younger generations gradually replace older ones in the adult population. These changes have far-reaching political implications, and they seem to be transforming the economic growth rates of societies and the kind of economic development that is pursued.
Culture Shock
by Will Mcinnes'Will McInnes has nailed it. Inspiring and comprehensive, Culture Shock is aspirational future thinking with its feet firmly on the ground'Jemima Kiss, Digital Media correspondent, The GuardianJoin the work-place revolutionThere's a revolution afoot . . . don't be left behind. A new dawn has broken. Business has changed profoundly--fueled by aggressively advancing technology and a volatile global economy. So why has most business culture remained unchanged? Most organizations are closed, secretive, siloed, slow to change, and deeply hierarchical. It's time to shock these cultures. Let's burn up the old and start something new.The wonderfully inspiring Will McInnes is here to make a change--he wants us all to work in places that are supportive, open, conducive to creativity, motivating, and fun. In this book he maps out brilliant ways to create an uplifting work culture. Learn to create a more open, democratic, and productive workplacePacked with real-world examples and backed up by factsStep-by-step, practical framework with actionable tasks to help you transform the way you work for the better
Culture Shock: An unstoppable force has changed how we work and live. Gallup's solution to the biggest leadership issue of our time.
by Jim Clifton Jim HarterThe COVID-19 pandemic caused an awakening that shocked the world — a structural change in how and where people work and live. One thing we now know for certain: Nothing is going back to normal.How organizations adapt to this culture shock will determine whether they thrive or even survive and whether U.S. and global productivity will go up or down. The immediate danger is that most employees will now operate more like independent contractors or gig workers than employees who are loyal and committed to your organization. The risk grows as your workforce&’s mentality continues to shift from my life at work to my life at home. It may become nearly impossible to create a culture of committed team members and powerful relationships at work. Leaders continue to wrestle with the issue of how to bring employees back to the office. But the far greater issue is deteriorating customer relationships, which is already happening. Simply put, your employees and your customers know each other. Many are best friends. How will you maintain your customers&’ commitment when you&’re struggling to create a culture of dedicated employees who build and strengthen relationships with those customers? It&’s clear now that an unstoppable force has changed how we work and live. Culture Shock offers a solution that outlines a better world of work and life — one with far higher productivity, greater customer retention and better wellbeing. It&’s Gallup&’s solution to the biggest leadership issue of our time.
Culture Smart! India
by Nicki GrihaultCulture Smart! provides priceless nuggets of cultural information on India not found in a standard guidebook. Whether you are looking to secure a business deal, enrich your travels, or simply better understand India, its people and customs, Culture Smart! provides the information in a clear and highly readable guide. Rather than get bogged down with where to stay, where to eat, and where to go; provide yourself with the knowledge of what makes the country tick and experience India as a local.
Culture Transformation at Microsoft: From 'Know it All' to 'Learn it All'
by Francesca Gino Allison M. Ciechanover Jeff HuizingaCase
Culture Wars: An Encyclopedia of Issues, Viewpoints and Voices
by James Ciment Roger ChapmanThe term "culture wars" refers to the political and sociological polarisation that has characterised American society the past several decades. This new edition provides an enlightening and comprehensive A-to-Z ready reference, now with supporting primary documents, on major topics of contemporary importance for students, teachers, and the general reader. It aims to promote understanding and clarification on pertinent topics that too often are not adequately explained or discussed in a balanced context. With approximately 640 entries plus more than 120 primary documents supporting both sides of key issues, this is a unique and defining work, indispensable to informed discussions of the most timely and critical issues facing America today.
Culture and Climate in Health Care Organizations (Organizational Behaviour in Health Care)
by Catherine Pope Jeffrey Braithwaite Paula HydeThis book showcases international research on health care organizations. It presents diverse and multidisciplinary approaches to studying differing health care settings, in international context. These approaches range from in depth observation to questionnaire based measures, investigating a spectrum of health care professionals.
Culture and Commerce: The Value of Entrepreneurship in Creative Industries
by Mukti KhaireArt and business are often described as worlds apart, even diametric opposites. And yet, these realms are close cousins in creative industries where firms bring cultural goods to market, attaching price tags to music, paintings, theater, literature, film, and fashion. Building on theories of value construction and cultural production, Culture and Commerce details the processes by which artistic worth is decoded, translated, and converted to economic value. Mukti Khaire introduces readers to three industry players: creators, producers (who bring to market and distribute cultural goods), and intermediaries (who critique and rave about them). Case studies of firms from Chanel and Penguin to tastemakers like the Pritzker Prize and The Sundance Institute illuminate how these professionals construct a vital value chain. Highlighting the role of "pioneer entrepreneurs"—who carve out space for radical, new product categories—Khaire illustrates how creative professionals influence our sense of value, shifting consumer behavior and our culture in deep, surprising ways.