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DK Essential Managers: Managing Your Boss (DK Essential Managers)
by Christina OsborneEvery manager is stuck between their employees and their boss — but if you learn the right techniques, management works in both directions. You can be effective in your job if you learn to manage your boss. Know what you want in your career, and assess what you need from your own supervisor, so that you can work jointly to reach your goals. You will find that it is easier to advance your own goals when you develop a better, cooperative relationship, and your boss will find that their own productivity increases as well. The whole team will be better off. With clear, practical steps, Managing Your Boss manages to makes this difficult process accessible and achievable. The DK Essential Managers series covers a range of business and management topics and has sold more than two million copies worldwide. Each guide is clearly presented for ease of reference, with visual pointers, tips, and graphics.
DK Essential Managers: Managing Your Career (DK Essential Managers)
by Rebecca TeeIf you don&’t control your career, your career controls you. The ability to maintain a dynamic career path and develop a portfolio of skills and achievements is a must for managers. Managing Your Career shows you how to build on past experience and maximize opportunities to achieve success and fulfillment in your working life. From reviewing your current situation to exploring career options, monitoring development, and handling crises and change, all the key aspects of effective career planning are covered. With 101 practical tips scattered throughout, and self-assessment exercises that enable you to evaluate how well you have managed your career to date, this is an invaluable pocket reference for every ambitious manager. DK's bestselling Essential Managers books are ideal for managers at every level. These concise references demonstrate the techniques and skills that are useful in any work environment, making this series the most accessible single-subject business guides on the market.
DK Essential Managers: Marketing Effectively (DK Essential Managers)
by Moi AliLearn all you need to know to improve your marketing skills, from researching and analyzing customers' buying habits to creating and managing a strong brand. Marketing Effectively not only shows you how to maximize market share by keeping up with trends, improving your competitiveness, exploiting new opportunities, and developing a winning marketing strategy, it also provides practical information on enhancing the image of your organization. Power tips help you to improve dramatically your chances of attaining instantly recognizable products. The Essential Managers have sold more than 2 million copies worldwide! Experienced and novice managers alike can benefit from these compact guides. The topics are relevant to every work environment, from large corporations to small businesses. Concise treatments of dozens of business techniques, skills, methods, and problems are presented with hundreds of photos, charts, and diagrams. It is the most exciting and accessible approach to business and self-improvement available.
DK Essential Managers: Maximizing Performance (DK Essential Managers)
by DKLearn all you need to know about neuro-linguistic programming — achieving excellence by copying the behavior and thought patterns of outstanding professionals. Maximizing Performance shows you how to boost your confidence by changing the way you see yourself and also provides practical techniques in a variety of settings. Power tips help you to deal with real-life situations and develop skills to overcome many challenges. The Essential Manager guides have sold more than 2 million copies worldwide! Experienced and novice managers alike can benefit from these compact guides. The topics are relevant to every work environment, from large corporations to small businesses. Concise treatments of dozens of business techniques, skills, methods, and problems are presented with hundreds of photos, charts, and diagrams. It is the most exciting and accessible approach to business and self-improvement available.
DK Essential Managers: Opportunities, Multiculturalism, Communicating, Ethics, Strategies (DK Essential Managers)
by Sarah Powell Pervez GhauriThis practical guide gives an overview on the subject and an arsenal of tools on how to do business in a global economy. The world's economic system is being reshaped by a process of change that offers enormous opportunities, but also presents substantial threats to many businesses. Understanding globalization, its drivers, and its many implications is key to recognizing and responding to today's business pressures. Ignoring it is not an option in a world in which the opening of markets and easing of restrictions on foreign direct investment have hugely increased competitive pressures.Globalization offers a snapshot view of the history, drivers, and challenges of this process. Its information and advice will help managers to understand and take practical steps to address the enormous and rapid changes that are taking place—changes that affect every aspect of business life from communication and location to sourcing, manufacturing, servicing, distribution, marketing, and human resources. Armed with this knowledge, companies can more confidently pursue the many opportunities opening up to them. The Essential Managers guides have sold more than 2 million copies worldwide! Experienced and novice managers alike can benefit from these compact guides. The topics are relevant to every work environment, from large corporations to small businesses. Concise treatments of dozens of business techniques, skills, methods, and problems are presented with hundreds of photos, charts, and diagrams. It is the most exciting and accessible approach to business and self-improvement available.
DK Essential Managers: Performance Reviews (DK Essential Managers)
by Ken Langdon Christina OsborneLearn everything you need to know to evaluate and enhance staff performance. This helpful guide explains how to prepare and conduct an appraisal session and how to follow up with effective action plans. Practical techniques demonstrate how to motivate your staff, and power tips help you to handle real-life situations and develop the skills to build a committed team. The Essential Managers have sold more than 2 million copies worldwide! Experienced and novice managers alike can benefit from these compact guides. The topics are relevant to every work environment, from large corporations to small businesses. Concise treatments of dozens of business techniques, skills, methods, and problems are presented with hundreds of photos, charts, and diagrams. It is the most exciting and accessible approach to business and self-improvement available.
DK Essential Managers: Positive Thinking (DK Essential Managers)
by Susan QuilliamPositive thinking can help you realize your goals, but for most people, it&’s a skill that has be learned and practiced regularly. This book uses expert tips, clear text, and hard-working illustrations to show you how to assess your thinking patterns and change your negative perceptions in order to live a confident, fulfilled life.From helping you identify areas that have negativity in your life, to guiding you through rethinking negative beliefs, to learning new mental and emotional strategies, this book will help you transform your approach to living. Self-assessment exercises enable you to evaluate your positivity. The guide then helps you apply these fundamental lessons to your life — in the workplace, in your love life, for health, at play, and in friendship. A solid foundation of positivity will help you get the best from life.The DK Essential Managers series covers a range of business and management topics and has sold more than two million copies worldwide. Each guide is clearly presented for ease of reference, with visual pointers, tips, and graphics.
DK Essential Managers: Putting Customers First (DK Essential Managers)
by Ken Langdon Andy BruceDK's best-selling Essential Managers series are ideal for managers at every level. These compact references demonstrate the techniques and skills that are useful in any work environment, making this series the most accessible single-subject business guides on the market.
DK Essential Managers: Reducing Stress
by Tim HindleReducing Stress shows how to reorganize your work practices and think positively, plus it also provides practical techniques to use when dealing with potential problem areas.
DK Essential Managers: Reducing Stress (DK Essential Managers)
by Tim HindleLearn all you need to know about coping with stress in the workplace, from identifying the causes and symptoms of stress to monitoring your response to pressure and implementing coping strategies. Reducing Stress shows how to reorganize your work practices and think positively. It also provides practical techniques to use when dealing with potential problem areas. Power tips help you to handle real-life situations and develop first-class stress-management skills that will dramatically improve your ability to deal with pressure. Learn to minimize your stress level—both at the office and at home—to maximize your productivity and happiness. DK Essential Manager series have sold more than 1.9 million books worldwide! Experienced and novice managers alike can benefit from these guides. The topics are relevant to every work environment, from large corporations to small businesses. Concise treatments of dozens of business techniques, skills, methods, and problems are presented with hundreds of photos, charts, and diagrams. It is the most exciting and accessible approach to business and self-improvement available.
DK Essential Managers: Relationships, Listening, Understanding, Negotiation, Communication (DK Essential Managers)
by Raphael LapinThis practical and accessible guidebook, written by an international negotiation expert, gives you the tools and techniques to communicate with those with whom you don't see eye to eye. Learn the art of patience to compromise and negotiate to get what you want. The book is divided into four clear and concise sections: "Understanding difficult people," "Communicating with excellence," "Negotiating conflict," and "Managing the difficult person." The topics are addressed with crisp, efficient prose and helpful graphics, making these often-daunting challenges seem understandable and approachable. Complex issues are broken down into concrete, common-sense actions and questions, so you can not only understand the situation but work your way through it.Author Raphael Lapin is the founder of Lapin Negotiation Strategies and studied at Harvard Law School under pioneering negotiation scholar Roger Fisher (who co-wrote the business bestseller Getting to Yes). The DK Essential Managers series covers a range of business and management topics and has sold more than 2 million copies worldwide. Each guide is clearly presented for ease of reference, with visual pointers, tips, and graphics.
DK Essential Managers: Strategic Thinking (DK Essential Managers)
by Ken Langdon Andy BruceLearn how to plan, develop, and implement dynamic business and team strategies. This concise and informative guide shows you how to identify the route to success by gathering and analyzing key information, setting short- and long-term objectives, developing your team-leadership skills, predicting future trends, and maintaining a flexible approach. It covers the essential tools of strategic management, from SWOT analysis and feasibility studies, to budgeting forecasts and contingency plans, to help give you a competitive edge in today's fast-moving business world. The Essential Managers guides have sold more than 2 million copies worldwide! Experienced and novice managers alike can benefit from these compact guides. The topics are relevant to every work environment, from large corporations to small businesses. Concise treatments of dozens of business techniques, skills, methods, and problems are presented with hundreds of photos, charts, and diagrams. It is the most exciting and accessible approach to business and self-improvement available.
DK Essential Managers: Strategy, Techniques, Questions, Assessing, Selecting (DK Essential Managers)
by DKLearn how to find the right person for the job every time with this practical guide that gives you the skills to succeed.Step-by-step instructions, tips, checklists, and "Ask Yourself" features show you how to screen candidates, plan questions, and listen effectively to answers.Tables, illustrations, "In Focus" panels, and real-life case studies help you learn to control an interview, analyze candidates' performance, and reach a decision.The text is authored by DeeDee Doke, the editor and writer of Recruiter magazine.The DK Essential Managers series covers a range of business and management topics and has sold more than two million copies worldwide. Each guide is clearly presented for ease of reference, with visual pointers, tips, and graphics.
DK Essential Managers: Sustainability, Commitment, Values, Transparency, Environment (DK Essential Managers)
by Linda Ferrell O.C. FerrellEthical Business gives you the know-how to get results without getting ruthless. This book will teach you how to improve your bottom line and employee morale while listening to your conscience.It is practical, handy guide to ethical business skills which will give you the information and skills to succeed. Develop your ethical business skills by learning to assess your business, establish alternatives and plan for change. Step-by-step instructions, checklists and features examine business benefits, environmental impact, and human resources implications of each decision. Tips, dos and don'ts, "In Focus" features, and real-life case studies demonstrate how to plan your ethical strategy, monitor progress and achieve your goals. Read it cover-to-cover, or dip in and out of topics for quick reference.About DK Essential Managers: The DK Essential Managers series covers a range of business and management topics and has sold more than two million copies worldwide. Each guide is clearly presented for ease of reference, with visual pointers, tips, and graphics.
DK Essential Managers: The Digital Revolution (DK Essential Managers)
by DKLike it or not, the digital revolution has swept the business world and, no matter how good you are at your job, if you don't have the technical tools to keep up you'll be left behind. Luckily, The Digital Revolution is here to get you up to speed and get the jump on the competition.The DK Essential Managers series covers a range of business and management topics and has sold more than two million copies worldwide. Each guide is clearly presented for ease of reference, with visual pointers, tips, and graphics.
DK Essential Managers: Thinking Creatively (DK Essential Managers)
by George P. BouldenThinking creatively is a key skill for any manager — whether you are finding solutions to seemingly intractable problems, generating new ideas, or thinking outside the box to bring your whole operation to a new level. Every type of business, no matter its outer appearance, can benefit from a creative approach, and barriers that people often take for granted can disappear with the right insight. This practical guide will not only show you how to think creatively, but also give you the skill set you need to inspire creativity in others, opening up new possibilities for your whole team. With key questions, exercises, and decision flow charts, Thinking Creatively will help you break your routines and unleash your creative potential. DK's bestselling Essential Managers books are ideal for managers at every level. These concise references demonstrate the techniques and skills that are useful in any work environment, making this series the most accessible single-subject business guides on the market.
DK Essential Managers: Understanding Accounts (DK Essential Managers)
by Stephen BrooksonLearn how to understand financial terms and documents and read and interpret company accounts. Understanding Accounts not only explains the functions of the profit and loss account, the balance sheet, and the cash flow statement and forecast, but also shows how they are constructed and how they fit together to reveal a complete picture of an organization's performance. Power tips reveal how to get behind the figures and understand the true significance of financial information. The Essential Managers have sold more than 2 million copies worldwide! Experienced and novice managers alike can benefit from these compact guides. The topics are relevant to every work environment, from large corporations to small businesses. Concise treatments of dozens of business techniques, skills, methods, and problems are presented with hundreds of photos, charts, and diagrams. It is the most exciting and accessible approach to business and self-improvement available.
DK Essential Managers: Writing Your Resume (DK Essential Managers)
by Robert Heller Simon HowardLearn all you need to know about creating and using a resumé successfully, from summarizing your achievements to targeting potential companies and replying to job advertisements. Writing Your Resumé not only shows you how to decide on your career objectives, but also provides practical techniques for selecting and presenting information and creating the right impression. Power tips help you to develop first-class presentation skills that will dramatically improve your resumé&’s chance of standing out from the competition. The book&’s author, Simon Howard, has quite a resumé himself. He wrote a column in the Sunday Times for over a decade, served as director of global recruiting firm Armstrong Craven for eight years, and founded his own company, Work Communications, in 2000. This guide book is part of Dorling Kindersley&’s Essential Managers series. Experienced and novice managers alike can benefit from these compact guides. The topics are relevant to every work environment, from large corporations to small businesses. Concise treatments of dozens of business techniques, skills, methods, and problems are presented with hundreds of photos, charts, and diagrams. It is the most exciting and accessible approach to business and self-improvement available.
DLJdirect: "Putting Our Reputation Online"
by Thomas R. Eisenmann Gillian MorrisOnline broker DLJdirect faced two decisions during the fall of 1999: what customer segments should it target and how much should it spend on marketing? Unlike its competitors, who focused either on day traders or more mainstream investors, DLJdirect differentiated its service to meet the needs of self-directed, sophisticated, high net worth investors. But was DLJdirect forfeiting profits by not pursuing day traders? In the coming year, the ten largest online brokers were projected to spend $1.5 billion on marketing; E*Trade would lead the pack with a $300 million budget. DLJdirect was planning to spend $65 million on marketing in 1999, a 250% increase over the prior year. But would increased ad spending yield a positive long-term return as the marketing costs per new account doubled? And as advertising battles intensified, was a $65 million marketing budget big enough to allow DLJdirect to sustain its competitive position?
DMAIC: Concepts, Tools, and Industrial Applications
by Arturo Realyvásquez Vargas Suchismita Satapathy José Roberto Díaz-Reza Jorge Garcia Alcaraz Bogart Yail LobatoThe industry is currently facing a multitude of challenges on production lines that must be systematically addressed in order to improve quality and productivity. One commonly utilized methodology by companies is DMAIC (Define, Measure, Analyze, Improve, and Control), which has been proven effective through various case studies and is now considered a standard problem-solving approach. However, existing books on DMAIC often focus solely on defining concepts and tools, as well as showcasing case studies separately. This book consolidates all of these aspects into a single, user-friendly resource.DMAIC: Concepts, Tools, and Industrial Applications offers both theoretical and practical insights into the DMAIC methodology. It sequentially presents all stages of DMAIC, outlining activities, data collection, and analysis processes. By integrating DMAIC concepts, tools, and case studies, this book provides industry professionals with a comprehensive resource. Real-world case studies from companies that have successfully implemented DMAIC to enhance production processes are showcased, offering valuable insights and practical examples.This book serves as a valuable resource for professionals, students, and individuals responsible for improving industrial production systems. By consolidating theory, tools, and case studies into a single book, readers can gain a comprehensive understanding of DMAIC and its application in industry.
DNA and Genes: The Science Of Life
by Susan SchaferThis study of macroeconomics combines treatment of opposing theories with a presentation of evidence to point the way toward a reconstructed macro research and policy programme.
DNA@Work: How the Invisible Building Blocks of Leadership, Innovation, Team Performance, Management and Learning Affect Business and the Workplace
by AIM QLDJust as with humans, the genetics of organisations are unique. DNA is, after all, how we function. Why should it be any different at work? The DNA approach focuses on the glue that holds people and structures together. By uncovering the invisible building blocks or individual blueprint, we can gain a new understanding of what makes organisations ?and people ?tick. DNA @ Work takes a head-on approach to essential concepts in business today, exploring leadership, knowledge, innovation, learning, people, career, money and organisational structures. With a clear focus, the Australian Institute of Management explores the real story behind what ?olds it all together? Contributing authors: * Fred Hilmer * Kate Andrews * Vivienne Anthon * Jill Gray * Christina Turner * Janine Walker * Malcolm Johnson * Melanie O?onnor * Christo Norden-Powers The groundbreaking Management @ Work series uses the lens approach to the world of work in Australia from brand new perspectives. The books borrow from the short story genre to present individual chapters by different authors, each a journey in and of itself. With down-to-earth theory, real-life examples, personal anecdotes, passionate opinion and practical guidelines, the series is a must-read for those wanting to discover more about leadership, self and the art of management. Other titles in the series include: * Love @Work * Speed @ Work
DNO the SEO Revolution: A Detailed Guide for Achieving Permanent Page-One Rankings for Under $100
by Robert McAndersonThe total number of searches conducted across all search engines in 2011, will exceed 300 Billion and will cost companies competing for these page-one listings in excess of 50 Billion Dollars. DNO the SEO Revolution is a how-to-guide for achieving Permanent page-one rankings for under $100. This one extraordinarily simple idea will shatter traditional SEO concepts allowing every reader the opportunity to gain multiple Page One Rankings. I know because I have achieved multiple rankings for my own company and a select number of customers who participated in our trials. Achieving the top three listings on Page One of Google for under $100 is an amazing accomplishment but for them to be permanently listed and not be under threat from competitors who are prepared to pay more for the ranked position is extraordinary. The use of SEO, PPC and SEM to achieve a Page One Google Ranking are expensive but more importantly they offer no permanency. Keyword auctions that encourage competitors to pay a higher price for the number one ranked position are insane and it is time to do things differently. Remember Einstein said, “The definition of insanity is doing the same thing over and over again and expecting a different result.” Act now before your competitor does or face the consequences of their domination over you.
DO & CO: Gourmet Entertainment
by Esel Cekin Juan AlcacerThis case is about a global catering, restaurant, and hospitality company, DO & CO, growing geographically with its existing businesses while also adding new brands to its portfolio. The company had $1 billion in revenues in 2015 from its three divisions: airline catering; international event catering; and restaurants, lounges, hotels, and retail. DO & CO had limitless opportunities to grow along three dimensions. It had operations in only 10 countries, while its competitors in airline catering were active in up to 50 countries. Thus, geographic expansion was one of the key growth options. DO & CO could also offer more to its existing clients in existing markets, providing vertical growth opportunities. It could also pursue an added-value approach by bringing new formats to existing markets. The last avenue of growth was more opportunistic and came from acquiring new brands in existing or new markets. However, the company had a policy of promoting from within, particularly with its chefs, and it took time to develop the necessary talent. Now DO & CO faced a decision: What type of growth should it pursue, and at what pace?
DOCTOR TO DOCTOR: Success Strategies Elevating Your Business & Personal Life
by Emily LetranThis book is a compilation of strategies for success covering multiple disciplines, such as medicine, dentistry, optometry, chiropractic, philosophy and pharmacy. We believe in the unity of health care professional to unite, share stories and help each other accelerate personal and business growth. Contributors: Kianor Shah, DMD, MBA Emily Letran, DDS, MS, CHPC Edward J. Zuckerberg, DDS, FAGD Kayvon Javid, DDS, DICOI, CPI Aura Imbarus PhD Susan Truong, MD Alan Chong, DC Gerald Morris, MD, MPH John Kriak, PharmD and The Dream Team of the Global Summits Institute