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High-Impact Interview Questions: 701 Behavior-based Questions To Find The Right Person For Every Job
by Victoria Hoevemeyer"Tell me about a time...." The words evoke a child's fairy-tale innocence. Yet when used by an interviewer, they can help to determine the suitability of a job candidate by eliciting real-world examples of behaviors and experience that can save you and your organization from making a bad hiring decision.High-Impact Interview Questions shows you how to use competency-based behavioral interviewing methods that will uncover truly relevant and useful information. By having applicants describe specific situations from their own experience during previous jobs (rather than asking them hypothetical questions about "what would you do if..."), you'll be able to identify specific strengths and weaknesses that will tell you if you've found the right person for the job. But developing such behavior-based questions can be time-consuming and difficult.High-Impact Interview Questions saves you both time and effort. The book contains 701 questions you'll be able to use or adapt for your own needs, matched to 62 in-demand skills such as customer focus, motivation, initiative, adaptability, teamwork, and more. It allows you to move immediately to the particular skills you want to measure, and quickly find just the right tough but necessary questions to ask during an interview. Asking behavior-based questions is by far the best way to discover crucial details about job candidates. High-Impact Interview Questions gives you the tools and guidance you need to gather this important information before you hire.
High-Impact Sales Force Automation: A Strategic Perspective
by Glen PetersenWhat exactly is sales force automation? The idea is simple - using technology to maximize sale productivity, minimize cost and enhance customer service. This "ultimate competitive weapon" can streamline the sales process, target the right customers and dramatically eliminate downtime and waste. High-Impact Sales Force Automation is a hands-on guide to implementing the latest computer technology in sales and marketing departments. The author's unique background in both business and science provides a practical, yet in-depth perspective on sales force automation. And all with a sharp focus on the backbone of any business: the customer. This book is an excellent reference for corporate managers, sales professionals, organizational planners, marketing consultants and anyone interested in improving sales, customer service and quality control. Real-life business models and concrete examples make applying these concepts to any organization as simple as clicking on a mouse.
High-Income Asia: Lessons in Population and Economy (SpringerBriefs in Population Studies)
by Shigesaburo KabeThis book focuses on the high-income Asia that experienced fast economic growth and rapid demographic change in recent decades. High-income Asia includes Japan, South Korea, Taiwan, Singapore and Hong Kong, according to the World Bank&’s category classification. These economies enjoyed a brief period of brilliant economic growth but then faced a demographic shift, with the lowest fertility in the world. For example, Japan today must confront difficult challenges such as how to balance childbirth and childcare with women&’s employment as its population rapidly ages—a consequence that was hardly foreseen in the process of economic growth. The changing landscape is different at each stage of the process, and the issues related to economic growth cannot be clearly recognized before or during that growth. Therefore, as a reference for the future of developing countries, this book aims to provide positive and negative lessons, learned from high-income Asia&’s experiences in high-speed economic growth and demographic changes. First, it gives an overview of the rapid economic growth and demographic changes in high-income Asia over the past several decades. Then, among the challenges following economic growth, it focuses on two points: 1) how to balance childbirth and childcare with women&’s employment; and 2) how to respond to the anticipated labor shortage in the future. The former issue requires a delicate balance between preventing fertility decline and supporting women's employment. Here, a comparison among Japan, Taiwan and Korea is made. The latter question focuses primarily on Japan as the fastest-aging population in the world, with additional reference to parts of high-income Asia other than Japan, which also are aging. Based on analyses of these major points, the author discusses the policy implications for developing countries learned from the tough lessons of high-income Asia.
High-Performance Coaching for Managers: A Step-by-Step Approach to Increase Employees' Performance and Productivity
by William J. Rothwell Behnam BakhshandehCoaching is a necessary skill for managers. It is important as a fundamental part of an organization's talent efforts—including talent acquisition, development and retention strategies. For a coaching program to succeed in an organization, it should be recognized as a useful approach throughout the organization and become part of the fabric of the corporate culture. Performance Coaching for Managers provides an important tool for organizations to use to train their managers on coaching. This book differs significantly from other books in the coaching market. Many books on coaching cast coaches as facilitators who questions their clients (the coachees), helping them to articulate their own problems, formulate their own solutions, develop their own action plans to solve problems, and measure the success of efforts to implement those plans. That is called a nondirective approach. But this book adopts a directive approach by casting the coach as a manager who diagnoses the problems with worker job performance and offers specific advice on how to solve those problems. While there is nothing wrong with a nondirective approach, it does not always work well in job performance reviews in which the manager must inform the worker about gaps between what is needed (the desired) and what is performed (the actual). The significant difference between what is currently available in the market and what we are offering in Performance Coaching is the authors' collective experience of over 70 combined years of hands-on research and delivery experiences in the Human Resources Development field. According to the Harvard Business Review (2015), workers generally expect their immediate supervisors to give them honest feedback on how well they do their jobs—and specific advice on what to do if they are not performing in alignment with organizational expectations. When workers do not receive advice—but instead are questioned about their own views—they regard their managers as either incompetent or disingenuous. Effective managers should be able to offer direction to their employees. After all, managers are responsible for ensuring that their organizational units deliver the results needed by the organization. If they fail to do that, the organization does not achieve its strategic goals. This book gives managers direction in how to offer directive coaching to their workers.
High-Performance IT Services
by Terry CritchleyThis book on performance fundamentals covers UNIX, OpenVMS, Linux, Windows, and MVS. Most of the theory and systems design principles can be applied to other operating systems, as can some of the benchmarks. The book equips professionals with the ability to assess performance characteristics in unfamiliar environments. It is suitable for practitioners, especially those whose responsibilities include performance management, tuning, and capacity planning. IT managers with a technical outlook also benefit from the book as well as consultants and students in the world of systems for the first time in a professional capacity.
High-Performance Managed Futures
by Mark H. MelinA provocative and insightful look at using managed futures to diversify investment portfoliosFinancial advisors have long ignored managed futures. Yet, in the past thirty years, managed futures have significantly outperformed traditional stock and bond investments. In High-Performance Managed Futures: The New Way to Diversity Your Portfolio, author Mark H. Melin advises investors to question the commonly held belief of stocks and bonds, buy and hold. The first book of its kind, Melin advances a Nobel Prize winning investment method that's been updated for today's world to describe how managed futures can be used to design portfolios independent of the ups and downs of the stock market. The book:* Details a new path for managing investments that's not entirely dependent on the economy at large* Describes meaningful asset diversification, while exposing Wall Street myths on the subjectMany of today's investor's are betrayed by either short-term thinking or the now outdated buy and hold investing philosophy. High-Performance Managed Futures details how to develop a stock market neutral investment portfolio designed for success in the long-term.
High-Performance Process Improvement
by Markus PastinenHigh-performance process improvement takes process improvement to the next ambition level. The kernel of the substance is a generic process improvement process that operates under the strictest time, quality and cost constraints. Thanks to a modular composition and robust methods the scope may range from one single person to networks with hundreds of companies. This is realized via three high-class phases:network and company analysis and synthesis, process analysis and synthesis, the implementation, including process improvement education and training and the practical realization of the improvement potential. The presented methods contain mass customization features and a very advanced logic for optimizing the interaction of people, technology, information and material both in the process improvement process itself and the focus process. The book is based on an extensive R&D effort and thorough practical verifications in more than 75 companies in almost any business and in all sizes.
High-Performance Teams: The Katzenbach-Smith Collection (2 Books)
by Jon R. Katzenbach Douglas K. SmithTeams are fast becoming a flexible and efficient way to enhance organizational performance. This Harvard Business Review collection brings together the ideas and research from Jon Katzenbach and Douglas Smith, who argue that we cannot meet the challenges ahead, from total quality to customer service to innovation, without teams. This collection includes The Wisdom of Teams and The Discipline of Teams.
High-Performance Web Databases: Design, Development, and Deployment
by Sanjiv PurbaAs Web-based systems and e-commerce carry businesses into the 21st century, databases are becoming workhorses that shoulder each and every online transaction. For organizations to have effective 24/7 Web operations, they need powerhouse databases that deliver at peak performance-all the time. High Performance Web Databases: Design, Development, and
High-Performance im Neukundengeschäft: Systematische Akquise und sichere Potenzialeinschätzung mit dem Temperament-Sales-Modell
by Orhan ArzumanDieses Buch bietet Verkäufern ein klares Gerüst und eine Schritt-für-Schritt-Anleitung zu einer strukturierten Vorgehensweise bei der Neukundengewinnung: das Temperament-Sales-Modell. Sie erfahren, wie Sie mit dem richtigen Mindset Angst und Unsicherheit im Sales-Prozess überwinden, die Opferhaltung bei Misserfolgen ablegen, Ihre Skills perfektionieren und mithilfe von Erfolgen Ihr Selbstbewusstsein steigern. Zudem lernen Sie, unterschiedliche Kundentypen zu differenzieren und auf dieser Basis verlässliche Werte für Ihre Umsatzprognose zu ermitteln. Auf diese Weise können Sie Ihr wahres Potenzial ausschöpfen, konstant professionelle Leistung erbringen und Ihre Abschlussquoten erhöhen. Ein motivierendes Buch, das Ihnen helfen kann, Ihren Verkaufsalltag mit Zielstrebigkeit und Disziplin zu meistern und Ihren Kundenbestand nachhaltig zu steigern. Mit anschaulichen Beispielen, übersichtlichen Checklisten und praktischen Tipps als Power-Booster.
High-Powered Investing All-in-One For Dummies
by Consumer DummiesYour key to success in high-end investmentsLooking for help making smarter, more profitable high-end investment decisions? Why buy 13 books that cover each of the major topics you need to understand, when High-Powered Investing All-In-One For Dummies gives you 13 expert guides for the price of one?This hands-on resource arms you with an arsenal of advanced investing techniques for everything from stocks and futures to options and exchange-traded funds. You'll find out how to trade on the FOREX market, evaluate annuities, choose the right commodities, and buy into hedge funds. Plus, you'll get up to speed on using business fundamentals and technical analysis to help you make smarter decisions and maximize your returns. You'll also find ways to be as aggressive as your personality and bank account allow, without taking foolish or excessive risks.Updated compilation is targeted at readers who already have a basic understanding of investing principles and who are looking for a reference to help them build a diversified portfolioOffers a succinct framework and expert advice to help you make solid decisions and confidently invest in the marketplaceThe key to expanding your investment opportunities successfully is information. Whether you're just beginning to explore more advanced investing or have been dabbling in it for a while, High-Powered Investing All-In-One For Dummies gives you the information, strategies, and techniques you need to make your financial dreams come true.
High-Probability Trade Setups
by Timothy KnightA comprehensive volume of today's most profitable trade set-upsA key element of trading is identifying situations in the financial markets that can produce a profitable trade. Fundamental analysts search for situations where a stock is undervalued or if a stock's prospective earnings growth is underestimated by a majority of investors. Technical analysts look at patterns in the market that historically indicate the direction of the markets next move. High Probability Trade Set-Ups catalogs the best trading situations from a variety of technical approaches. Engaging and informative, High Probability Trade Set-Ups provides a detailed explanation of twenty powerful, recurring tradable situations in the financial markets. Each pattern is thoroughly described, including its strengths and drawbacks, ease of identification, and the degree to which it produces profitable trades. Most importantly, the author provides entry and exit points for each set up. Examples of the set-ups include chart patterns such as ascending triangles, diamonds, gaps, pennants, and channels.Features many new technical tools for tracking individual stocksContains a resource guide, which will help to monitor the market for the trade set-ups discussed throughout the bookReveals how to use ProphetCharts to perform advanced intermarket technical studies and identify the best opportunitiesWritten in a straightforward and accessible style, High Probability Trade Set-Ups covers a lot of ground with respect to this approach and shows you how to use it to make the most of your time in today's dynamic markets.
High-Profit IPO Strategies: Finding Breakout IPOs for Investors and Traders (Bloomberg Financial #182)
by Tom TaulliA detailed guide to the new era of IPO investingTypically generating a great deal of interest, excitement, and volatility, initial public offerings (IPOs) offer investors and traders with opportunities for both short-term and long-term profits. In the Third Edition of High-Profit IPO Strategies, IPO expert Tom Taulli explains all facets of IPO investing and trading, with a particular emphasis on the industries that are fueling the next generation of IPOs, from social networking and cloud computing to mobile technology.In the past year alone, many of these types of IPOs have provided enormous opportunities for nimble traders as prices have fluctuated widely for several months following the offering. This new edition reflects the new IPO environment and presents you with the insights needed to excel in such a dynamic arena.Discusses more sophisticated IPO trading strategies, explores the intricacies of the IPO process, and examines the importance of focused financial statement analysisContains new chapters on secondary IPO markets, reverse mergers, and master limited partnershipsProvides in-depth analysis of other major industries generating worthwhile IPOsCovers IPO investing from basic terms to advanced investing techniquesComprehensive in scope, the Third Edition of High-Profit IPO Strategies offers investors and traders with actionable information to profit in this lucrative sector of the financial market.
High-Profit Prospecting: Powerful Strategies to Find the Best Leads and Drive Breakthrough Sales Results
by Mark Hunter, CSPSearch engines and social media have changed how prospecting pipelines for salespeople are built today, but the vitality of the pipeline itself has not. The key to success for every salesperson is his pipeline of prospects.In High-Profit Prospecting, sales expert Mark Hunter shatters costly prospecting myths and eliminates confusion about what works today.Merging new strategies with proven practices that unfortunately many have given up (much to their demise), this must-have resource for salespeople in every industry will help you:Find better leads and qualify them quicklyTrade cold calling for informed callingTailor your timing and messageLeave a great voicemail and craft a compelling emailUse social media effectivelyLeverage referralsGet past gatekeepers and open new doorsTop producers are still prospecting. However, buyers have evolved, therefore your prospecting needs to as well. For the salesperson, prospecting is still king. Take back control of your pipeline for success!
High-Profit Selling: Win the Sale Without Compromising on Price
by Mark HunterThis book teaches salespeople to rethink their approach to sales goals--so they not only sell a greater quantity but sell with the bottom line in mind.In the high-pressure quest to make a sale, acquire a contract, and beat out other bidders, sales professionals frequently resort to short-term strategies like cutting prices, offering discounts, or making other concessions. By explaining how short-term strategies are destructive to the long-term sustainability of a business, High-Profit Selling helps salespeople instead focus their energy on &“profit sales&” that successfully execute product price increases while maintaining and strengthening current customer relationships.In this invaluable resource, you&’ll learn:how to avoid negotiating, actively listen to customers,match the benefits of products or services with customers&’ needs and pains,confidently communicate value,and ensure prospects are serious and not shopping for price.Too many salespeople believe that a sale at any price is better than no sale at all. High-Profit Selling teaches them to do away with this logic and instead make sales that satisfy and add value to both the client and company.
High-Skill Migration and Recession: Gendered Perspectives (Migration, Diasporas and Citizenship)
by Anna Triandafyllidou Irina IsaakyanWomen migrants are doubly-disadvantaged by their sex and outsider status when moving to a new country. Highly skilled women are no exception to this rule. This book explores the complex relationship between gender and high-skill migration, with a special focus on the impact of the current economic crisis on highly skilled women-migrants in Europe.
High-Skilled Migration to the United States and Its Economic Consequences (National Bureau of Economic Research Conference Report)
by Gordon H. Hanson, William R. Kerr, and Sarah TurnerImmigration policy is one of the most contentious public policy issues in the United States today. High-skilled immigrants represent an increasing share of the U.S. workforce, particularly in science and engineering fields. These immigrants affect economic growth, patterns of trade, education choices, and the earnings of workers with different types of skills. The chapters in this volume go beyond the traditional question of how the inflow of foreign workers affects native employment and earnings to explore effects on innovation and productivity, wage inequality across skill groups, the behavior of multinational firms, firm-level dynamics of entry and exit, and the nature of comparative advantage across countries.
High-Speed Rail and Sustainability: Decision-making and the political economy of investment (Routledge Explorations in Environmental Studies)
by Blas Luis Pérez Henríquez Elizabeth DeakinHigh speed rail (HSR) is being touted as a strategic investment for connecting people across regions, while also fostering prosperity and smart urban growth. However, as its popularity increases, its implementation has become contentious with various parties contesting the validity of socioeconomic and environmental objectives put forward as justification for investment. High Speed Rail and Sustainability explores the environmental, economic and social effects of developing a HSR system, presenting new evaluations of the proposed system in California in the US as well as lessons from international experience. Drawing upon the accumulated experience from past HSR system development around the world, leading experts present a diverse set of perspectives as well as diverse contexts of implementation. Assessments of the California case as well as cases from Japan, France, Germany, Italy, Spain, Taiwan, China, and the UK show how governments and stakeholders have bridged the gap between the vision and the realities of connecting metropolitan regions through HSR. This is a valuable resource for academics, researchers and policy-makers in the areas of urban planning, civil engineering, transportation and environmental design.
High-Speed Railway Operation Under Emergent Conditions: Theoretical Methodology and Applications (Advances in High-speed Rail Technology)
by Li Wang Limin Jia Yong QinThis book addresses the current development status of high-speed railways globally and analyzes their operational schemes and practices under emergent conditions. It covers methods and problem-solving philosophy with regard to complexity analysis, capacity evaluation, passenger-flow forecasts, operating strategies, passenger-flow allocation, resource allocation and supporting technologies in the context of serious accidents and adverse environmental influences on train operation and service organization of high-speed railways. The abnormal scenarios, emergent conditions, adverse events and corresponding theoretical and applicational solutions dealing with the train operation both in line and network scale are all from real-world cases related to and designed for Chinese high-speed railway network which is the largest in scale, the highest in complexity and the most difficult in tackling with the complex and diverse climate and geographical environment , and thus makes the book both theoretically rigorous and practically applicable. It not only helps readers consider the train and network interactions from the perspective of complexity science, but also provides them with a philosophical framework and approaches available to construct their own roadmap and problem-solving paradigms in their daily research or management. This book is suitable for researchers, postgraduates and managerial and engineering practitioners in railway-related fields, especially in high-speed railway operation and emergency management.
High-Speed Railways and New Structure of Socio-economic Development in China (Research Series on the Chinese Dream and China’s Development Path)
by Xiaoyan LinThis book systematically expounds the significance of the high-speed railway in China's regional economic and social development. It also contains a large number of case discussions, so that readers can fully understand the development of China's high-speed railway and its role in promoting China's economy. The purpose of this book is to determine whether high-speed railway has important political and strategic significance for China's development, the inherent relationship and mechanism of the high-speed railway together with economic and social development, and how to achieve the high-speed rail and economic and social coordination, as well as sustainable development.
High-Stakes Leadership: Leading Through Crisis with Courage, Judgment, and Fortitude
by Constance DierickxWhat makes some leaders so effective when the stakes are high, while others fall short? Why are some able to not only survive but to lead their organizations to new heights even in risky, fast-changing times? The answer is succinct but multi-layered: such leaders display courage, judgment, and fortitude. High-stakes leadership does not require unnatural powers, nor is it predicated on a dangerous situation. The three signature character traits can be cultivated by anyone at any level in any organization, big or small. Organizational and leadership consultant Constance Dierickx describes high-stakes leadership in a simple, three-part model that illuminates the mindsets, strategies, and tactics leaders must draw upon to make tough decisions, take an unpopular stand, or ignore convention, providing real-world examples across a range of sectors and industries. Dierickx developed her model of high-stakes leadership to help her clients—executives at organizations ranging from start-ups to nonprofits to large, global companies—better define what they need to bring strategy to life. This, she found, is the great gulf in business, the vast space between idea and results. High-Stakes Leadership helps leaders sharpen their ability to: act decisively, with clarity and focus test ideas using reason, and course correct as needed be resolute and inspire others to continue, even in the face of challenges Leading requires the courage to make conscious decisions about what to do, the judgment to separate information from short-term trends, and the fortitude to remain true to oneself and one’s mission. When leaders do these things, they also become teachers, leading their teams by example, often without realizing it. The essential aspects of good leadership endure even as the environment and tactics change. Indeed, courage, judgment, and fortitude are not merely tools for survival, they are the means by which we sculpt the future.
High-Tech Entrepreneurship: Managing Innovation, Variety and Uncertainty
by Simon Harris Michel Bernasconi Mette MoenstedHigh-tech businesses form a crucial part of entrepreneurial activity – in some ways presenting very typical examples of entrepreneurship, yet in some ways representing quite different challenges. The uncertainty in innovation and advanced technology makes it difficult to use conventional economic planning models, and also means that the management skills used in this area must be more responsive to issues of risk, uncertainty and evaluation than in conventional business opportunities. Specifically focusing on the mix of theory and practice needed to accurately inform students, the key topics covered include: uncertainty and innovation entrepreneurial finance marketing technological innovations high-tech incubation management. Including case studies to give practical insights into genuine business examples, this comprehensive book has a distinctly ‘real-world’ focus throughout. Edited by a multi-national team, it draws together leading writers and researchers from across Europe, making it a must-read for all those involved in advanced entrepreneurship with specific interests in high-tech start-ups.
High-Tech High-Touch Recruiting: How to Attract and Retain the Best Talent By Improving the Candidate Experience
by Barbara BrunoDespite global economic conditions, companies are always looking to attract and retain the best talent. Unfortunately, almost 30% of US job seekers leave a new job within the first 30 days. Why? Many new recruiters rely too heavily on high-tech tools to attract candidates and may not have learned the fundamental relationship-building skills that help recruiters ensure that clients and candidates are a good match.High-Tech High-Touch Recruiting provides recruiters with an end-to-end process for recruiting the highest caliber talent who, after they are hired, will become engaged employees. While emphasizing the overall importance of building "high-touch" relationship-building skills, the book outlines how these can be blended successfully with "high-tech" tools such as AI-powered software applications to identify a large pool of qualified job candidates. Once you've identified candidates, the author cautions against the sole use of text and email communication and suggests that recruiters conduct a general interview in order to better ascertain whether a candidate is the best fit for the role. High-Tech High-Touch Recruiting comes with online resources including sample offer letters, recruiting scripts, job requisitions, interview scorecard, a listing of characteristics of best hires and guidelines for a 9-step telephone interview process.
High-Tech Industries, Employment and Global Competitiveness
by S. R. HashimThe process of development in recent times has been characteristically marked by the expanding reach of multinational enterprises, flows of foreign direct investment, unprecedented growth of information and communication technologies (ICT) and knowledge-based industries, and infusion of ICT across the entire spectrum of industries and activities. High-tech knowledge-based industries like information technology, biotechnology, pharmaceuticals and so on have played an important role in the transition of Chinese and Indian economies—the two largest and fastest growing economies.This inter-disciplinary book offers an in-depth understanding of the behaviour of firms in these industries, analysing the strategies they adopt in a globally competitive environment, the role they have played in ushering in the growth revolution in China and India, and the contribution they have made to the nature and growth of employment. This study also dwells upon the emerging nature of scientific and technological developments like nanotechnology, novel materials, spintronics and quantum computers, with the conclusion that in the future, knowledge and technology are going to be the real sources of wealth for nations.
High-Tech, High-Touch Customer Service: Inspire Timeless Loyalty in the Demanding New World of Social Commerce
by Micah SolomonTwitter, smartphones, and self-service kiosks are taking over, and tech-savvy business dealings are no longer an advantage--they’re a requirement. With entertaining humor and inarguable logic, author Micah Solomon offers surefire strategies for success by exploring the timelessness of customer service (i.e., what hasn’t changed), the high-tech tools that could give you a customer service advantage, and the systemic social shifts that are changing your customer’s expectations of the way you do business. You’ll learn inside secrets of wildly successful customer service initiatives, from internet startups to venerable brands, and how to turn casual customers into fervent supporters who will spread the word far and wide--online and off. High-Tech, High-Touch Customer Service does this by teaching readers the six major customer trends and what they mean for business; the eight unbreakable rules for social media customer service; how to effectively address online complainers and saboteurs on Yelp, Twitter, TripAdvisor, and other forums; how to understand and leverage the rising power of self-service; and how to build a company culture that breeds stellar customer service.With special features including lessons from the latest newsworthy customer service blunders, you’ll be equipped to retool old-fashioned customer service and turn time-strapped, screen-addicted, value-savvy, and socially engaged critics into fervent loyal customers who help your business thrive.