- Table View
- List View
How to Be a Graphic Designer without Losing Your Soul: Without Losing Your Soul
by Adrian ShaughnessyPublished to instant acclaim in 2005, our best selling How to Be a Graphic Designer without Losing Your Soul has become a trusted resource for graphic designers around the world, combining practical advice with philosophical guidance to help young professionals embark on their careers. This new, expanded edition brings this essential text up to date with new chapters on professional skills, the creative process, and global trends that include social responsibility, ethics, and the rise of digital culture. How to Be a Graphic Designer offers clear, concise guidance along with focused, no-nonsense strategies for setting up, running, and promoting a studio; finding work; and collaborating with clients. The book also includes inspiring new interviews with leading designers, including Jonathan Barnbrook, Sara De Bondt, Stephen Doyle, Ben Drury, Paul Sahre, Dmitri Siegel, Sophie Thomas, and Magnus Vol Mathiassen
How to Be a Great Boss
by Gino Wickman René BoerIf your employees brought their "A-Game" to work every day, what would it mean for your company's performance? Studies have repeatedly shown that the majority of employees are disengaged at work. But it doesn't have to be this way. Often, the difference between a group of indifferent employees and a fully engaged team comes down to one simple thing—a great boss. In How to Be a Great Boss, Gino Wickman and Rene' Boer present a straightforward, practical approach to help bosses at all levels of an organization get the most from their people. They share time-tested tools that have worked for more than 30,000 bosses in every industry. You can learn to be a great boss—and dramatically improve both your organization's performance and your team's excitement about their work. In this book you will discover: How to surround yourself with great people How to make more effective use of your time The difference between leadership and management and why they're equally important The five leadership practices and five management practices of all great bosses How to create accountability How to develop productive, relationships with each of your people How to deal with direct reports that don't meet your expectations How to Be a Great Boss provides practical tools that you can apply immediately with your people, allowing you to focus on improving and growing your organization and truly enjoy what you do.
How to Be a Great Call Center Representative
by Robert W. LucasGive your front-line call center staff the training they need! With How to Be a Great Call Center Representative, call-center staff will learn what technology-based customer service is all about, including the history, terminology, legislation, and technology options. This book is designed to supplement and enhance the industry-specific policies and procedures plus local, state, and federal guidelines to which a call center staff must adhere. Filled with exercises and self-assessments, the course presents specific, practical strategies for improving listening skills, building trust with customers, problem solving, and decision-making--all within the context of a busy call center. How to Be a Great Call Center Representative provides all the tools needed to be confident in handling customers and building a foundation for future growth and advancement. Readers will learn how to: • Identify the roles and responsibilities of a call center staff • Prepare yourself to deliver quality service • Learn to communicate successfully • Identify current legislation, terminology, and technology affecting call center staff • Develop skills for building trust • Enhance telephone verbal skills and vocal quality • Build problem solving and decision-making skills • Learn to handle difficult customer situations • Improve your time-management and multitasking skills • Identify ways to control your stress level • Learn to recover from mistakes—yours and your customer’s
How to Be a Leader: 15 Minutes a Day to Establish Communication, Resiliency, Creativity, and Humility
by David M. CoteWhat qualities come to mind when you think about a good leader? Good listener, empathetic, good communication skills, humble, and clear expectations. Whether you're leading a small or large team, How to Be a Leader by former Honeywell CEO David Cote is a resource that will help you become the leader everyone respects and follows. 60 entries each focus on a leadership topic, highlight Cote's advice, and end with a prompt to help you build your leadership skills. How to Be a Leader will teach you how to:pursue long- and short- term goals.commit to change and the best ways to implement change.inspire others and push yourself at the same time.create alignment around company strategy.improve productivity and manage different opinions.create a diverse and connected culture.Leadership isn't about having all the answers or having control of everything. Leadership means bringing out the best in your employees, creating paths that work for your business, and building a presence that exists in small and big moments.
How to Be a Multi-Hyphenate in the Theatre Business: Conversations, Advice, and Tips from “Dear Multi-Hyphenate”
by Michael KushnerHow to Be a Multi-Hyphenate in the Theatre Business empowers theatre professionals to take hold of their own career and become successful ‘multi-hyphenates’– artists with multiple proficiencies, often cross-pollinating each other to help flourish professional capabilities. Discussing self-identity, networking, workflow, failure, passion, purpose, socially responsible artistry, social media, and the effects of COVID-19, Michael Kushner, award-winning theatre multi-hyphenate artist, sets the stage for artists of all disciplines and backgrounds to find personalized success in the theatre industry. Complete with informative and lively exercises and excerpts from Kushner’s popular podcast and workshop, Dear Multi-Hyphenate, this book addresses questions such as: How do we recover from a pandemic? How do we give more access to marginalized theatre creators? and What goes into producing our own projects? Featuring exclusive information from a myriad of theatre makers such as agents, managers, designers, actors, press representatives, producers, comedians, social media stars, writers, executive directors, CEOs, and lawyers, this book promotes the dismantling of gatekeeping and provides a specialized, hands-on experience to an innovative and lucrative approach to theatre making. How to Be a Multi-Hyphenate in the Theatre Business is an invaluable resource for theatre artists at any level in their careers, whether they are undergraduates, graduate students, professors, award-winning members of the theatre and film community, working professionals, high school students, or entrepreneurs.
How to Be a Positive Leader: Small Actions, Big Impact
by Jane E. Dutton and Gretchen M. SpreitzerPositive leaders are able to dramatically expand their people's—and their own—capacity for excellence. And they accomplish this without enormous expenditures or huge heroic gestures. Here leading scholars—including Adam Grant, author of the bestselling Give and Take; positive organizational scholarship movement cofounders Kim Cameron and Robert Quinn; and thirteen more—describe how this is being done at companies such as Wells Fargo, Ford, Kelly Services, Burt's Bees, Connecticut's Griffin Hospital, the Michigan-based Zingerman's Community of Businesses, and many others. They show that, like the butterfly in Brazil whose flapping wings create a typhoon in Texas, you can create profound positive change in your organization through simple actions and attitude shifts.
How to Be a Sales Superstar
by Mark TewartMaking the sale is tougher than. That's why sales professionals and business owners who want to be the best need more than just smooth talk to make it in the sales business. Selling is a job that requires an updated toolkit for real, lasting success. This practical guide teaches you all the specialized skills you need to be a sales superstar. You'll learn how to better understand prospects, master the skills to draw in new customers, and discover the secret to closing any deal.
How to Be a Star at Work: 9 Breakthrough Strategies You Need to Succeed
by Robert E. Kelley"Do you know what it takes to be a star at work? Robert Kelley has the answer. " --Fast Company STARS ARE MADE, NOT BORN Find out what separates stars from average performers Learn how to be the top pick for the choice jobs Use nine star-performer strategies to become a member of the select "ten-for-one" club, with ten times the productivity of the average worker Find out how using the nine strategies enables you to out-perform people with supposedly better credentials New in this edition: special insights for women and members of minority groups
How to Be a Successful Developer: How To Be A Successful Developer (Real Estate For Professional Practitioners: A Wiley Ser.)
by Ralph Pisani Robert PisaniIn today&’s world of investment hype and unpredictable stock market fluctuations, there is still one asset you can count on: land. Ralph Pisani and Robert Pisani were both adjunct faculty members of the Wharton School of Business, where they taught real estate development. Now, with this easy to understand and informative guide, anyone can begin to invest in the development of valuable real estate. How to Be a Successful Developer is a complete sourcebook for all your questions about how to succeed in land development, from the factors you should consider when looking at properties, to financing, zoning procedures, and much more—all in clear concise terms which anyone can understand.
How to Be a Working Comic: An Insider's Guide to a Career in Stand-up Comedy
by Dave SchwensenThis funny book about being funny aims to show how aspiring comedians can develop a presentation style, market their act and contact agents. It contains interviews with 16 famous stand-up comics including: Jeff Foxworthy, Drew Carey, Carrot Top and others.
How to Be an Anticapitalist in the Twenty-First Century
by Erik Olin WrightWhat is wrong with capitalism, and how can we change it?Capitalism has transformed the world and increased our productivity, but at the cost of enormous human suffering. Our shared values—equality and fairness, democracy and freedom, community and solidarity—can provide both the basis for a critique of capitalism and help to guide us toward a socialist and democratic society. Erik Olin Wright has distilled decades of work into this concise and tightly argued manifesto: analyzing the varieties of anticapitalism, assessing different strategic approaches, and laying the foundations for a society dedicated to human flourishing. How to Be an Anticapitalist in the Twenty-First Century is an urgent and powerful argument for socialism, and an unparalleled guide to help us get there. Another world is possible. Included is an afterword by the author’s close friend and collaborator Michael Burawoy.
How to Be an Architect Developer
by Amanda Baillieu Gus ZogolovitchHow many times have you spotted an empty site and dreamt about developing it? And how many times have you given up because of the difficulty of persuading the landowner to sell you the land? Many architects have built their own house, but few have made the leap to become a fully-fledged architect developer. As trained problem solvers, architects are in a strong position to release value from sites and spot opportunities. They’re able to work up creative solutions, which a non-architect developer might. Featuring illustrated case studies and practical guidance, this is the first book aimed at the architect developer that covers every stage of the development process, from finding land through to raising capital, understanding risk and marketing and selling.
How to Be an Artist Without Losing Your Mind, Your Shirt, Or Your Creative Compass: A Practical Guide
by Joanneh NaglerBe true to your artistic self--but don't quit your day job. Whether you're a new graduate, considering a job change, or a creative type who isn't finding time to pursue your passions, don't fall for this line: "Do what you love and the money will follow." The world is full of starving artists, but you don't need to starve financially to thrive artistically. Author JoAnneh Nagler wants you to welcome your creativity and continue to make art--but to do so with a plan. In this groundbreaking book, she provides step-by-step strategies to teach writers, sculptors, painters, musicians, designers, and other artists how tohave a well-supported, well-lived life--and make art at the same time. Learn how to: Answer your own artistic callings and get to your art work Give up starving and struggling and build a supported, creative daily life Manage time, money, and day jobs with easy-to-learn, simple tools Develop rock-solid creative work ethics and motivational skills No matter what kind of creative person you are, this book has the tools you need to live the life you've always wanted to live--right now, and for your whole life long.
How to Be an Effective Facilitator
by Charles M. CadwellHow to keep a person or team on track and work well with diverse personalities. By definition, a facilitator is a person who makes things easy. But if you sometimes find the role to be tough—mainly because you're a manager, not a professional facilitator—this targeted book provides all the help you need. It teaches you the skills needed to keep a person, group, or team on track, and it shows you how to work well with diverse personalities. Designed for general managers whose time is at a premium, the book presents a six-step process and tools that you can apply in any situation—whether you're facilitating a short-term problem-solving session or a multi-year strategic planning project. You will learn how to: • Build commitment and foster a "we" approach • Develop effective, time-saving agendas • Deal with equipment and logistics, such as room setup and flip chart techniques • Utilize different types of questioning techniques • Become an active listener • Give better feedback • Use tools such as brainstorming and storyboarding • Avoid groupthink
How to Be an Effective Group Leader
by Bill D. SchulArmed with Bill Schul&’s guidance, even the shyest person can become a powerful and effective leader. Learn goal-setting methods, keys for maximizing group participation, and the do's and don&’ts of leadership. This how-to also covers the best ways to establish your group&’s atmosphere and tips for holding productive meetings. Whether you&’re in a leadership role now or expect to attain one, this straightforward text will help you achieve your ambitions. Plus, the information is equally valid for social, civic, government and business organizations.
How to Be an Everyday Philanthropist: 289 No-Cost Ways to Live a Generous Life
by Nicole Bouchard BolesWant to help make your community, your town--your world--a better place, but don't know where to begin? How To Be An Everyday Philanthropist shows you the way. A handbook, a resource guide, a call to action, and an inspiration, it offers 330 concrete, direct ideas for making a difference--all of which have nothing to do with the size of your checkbook and everything to do with using the hidden assets that are already a part of your life. Whether you're shopping, working, exercising, or surfing the Web, there are hundreds of ways to slip small but deeply meaningful acts of philanthropy into your life, using 330 of the most innovative and effective charitable organizations around. Have an old pair of sneakers lying around the house? Nike's Reuse-a-Shoe program will recycle them into safe playground surfaces. getting rid of that old cell phone? Call to Protect will refurbish it as an emergency lifeline for abused women. Racking up frequent-flier miles? Donate them to an ill child so they can travel and get the care they need. Like to knit? Knit hats for cancer patients. Start a petition, sign a petition, send out an awareness e-mail, and network with like-minded givers and doers at Care2. com. There are ideas for giving things you might never have thought of--your hair, old prom dress, breast milk for African AIDS orphans. Ideas for using your hobbies, talents, time, trash, technology, and more. Each suggestion can be accomplished in the course of a day, most within an hour. In tough times it's more important than ever that people and communities pull together-- How To Be An Everyday Philanthropist makes it easier than ever before.
How to Be an Everyday Philanthropist: 330 Ways To Make A Difference In Your Home, Community, And World-at No Cost!
by Nicole Bouchard Boles<P>Want to help make your community, your town—your world—a better place, but don’t know where to begin? How To Be An Everyday Philanthropist shows you the way. A handbook, a resource guide, a call to action, and an inspiration, it offers 330 concrete, direct ideas for making a difference—all of which have nothing to do with the size of your checkbook and everything to do with using the hidden assets that are already a part of your life. <P>Whether you’re shopping, working, exercising, or surfing the Web, there are hundreds of ways to slip small but deeply meaningful acts of philanthropy into your life, using 330 of the most innovative and effective charitable organizations around. <P>Have an old pair of sneakers lying around the house? Nike's Reuse-a-Shoe program will recycle them into safe playground surfaces. getting rid of that old cell phone? Call to Protect will refurbish it as an emergency lifeline for abused women. Racking up frequent-flier miles? Donate them to an ill child so they can travel and get the care they need. Like to knit? Knit hats for cancer patients. Start a petition, sign a petition, send out an awareness e-mail, and network with like-minded givers and doers at Care2.com. <P>There are ideas for giving things you might never have thought of—your hair, old prom dress, breast milk for African AIDS orphans. Ideas for using your hobbies, talents, time, trash, technology, and more. Each suggestion can be accomplished in the course of a day, most within an hour. In tough times it’s more important than ever that people and communities pull together— How To Be An Everyday Philanthropist makes it easier than ever before.
How to Be an Inclusive Leader, Second Edition: Your Role in Creating Cultures of Belonging Where Everyone Can Thrive
by Jennifer BrownThis compelling and inspiring call to action for leaders at every level helps them find their role and voice in affecting societal and workplace change.The need for inclusive leadership has never been more urgent. In the United States, the wealth gap is the greatest it has ever been, with women, people of color, and other marginalized communities being the most impacted by economic and societal inequities. In the workplace, representation is still sorely lacking across every industry. Pay disparities, low wages, and lack of benefits continue to characterize many jobs in the nation's labor force. These realities have an impact on generations, communities, and our society overall. To build a more equitable future, leaders must grasp the urgency of their role and responsibility in the change effort. In this updated and greatly expanded second edition of her bestselling book, Jennifer Brown takes a deeper dive into what it takes to be an inclusive leader and examines the challenges and mindsets that continue to hold many leaders back. Combining nearly two decades of professional DEI expertise with personal experience and reflection, she tackles complex topics such as identity, privilege, and systemic inequities. Following her widely acclaimed Inclusive Leader Continuum, Brown makes the journey to becoming an inclusive leader more informed and actionable by offering new structure and content throughout the new edition of the book, including new insights and stories, detailed strategies and tools, and discussion guides to spark learning at the individual and organizational levels. Whether you are already a fan of the first edition of How to Be an Inclusive Leader or are just embarking on your journey to become a more inclusive leader, this book will meet you where you are and equip you to take action and step into your role in the change effort.
How to Be an Inclusive Leader: Your Role in Creating Cultures of Belonging Where Everyone Can Thrive
by Jennifer BrownWe know why diversity is important, but how do we drive real change at work? Diversity and inclusion expert Jennifer Brown provides a step-by-step guide for the personal and emotional journey we must undertake to create an inclusive workplace where everyone can thrive. Human potential is unleashed when we feel like we belong. That's why inclusive workplaces experience higher engagement, performance, and profits. But the reality is that many people still feel unable to bring their true selves to work. In a world where the talent pool is becoming increasingly diverse, it's more important than ever for leaders to truly understand how to support inclusion.Drawing on years of work with many leading organizations, Jennifer Brown shows what leaders at any level can do to spark real change. She guides readers through the Inclusive Leader Continuum, a set of four developmental stages: unaware, aware, active, and advocate. Brown describes the hallmarks of each stage, the behaviors and mind-sets that inform it, and what readers can do to keep progressing. Whether you're a powerful CEO or a new employee without direct reports, there are actions you can take that can drastically change the day-to-day reality for your colleagues and the trajectory of your organization.Anyone can—and should—be an inclusive leader. Brown lays out simple steps to help you understand your role, boost your self-awareness, take action, and become a better version of yourself in the process. This book will meet you where you are and provide a road map to create a workplace of greater mutual understanding where everyone's talents can shine.
How to Be an Investment Banker
by Andrew GutmannA top-notch resource for anyone who wants to break into the demanding world of investment bankingFor undergraduates and MBA students, this book offers the perfect preparation for the demanding and rigorous investment banking recruitment process. It features an overview of investment banking and careers in the field, followed by chapters on the core accounting and finance skills that make up the necessary framework for success as a junior investment banker. The book then moves on to address the kind of specific technical interview and recruiting questions that students will encounter in the job search process, making this the ideal resource for anyone who wants to enter the field.The ideal test prep resource for undergraduates and MBA students trying to break into investment bankingBased on author Andrew Gutmann's proprietary 24 to 30-hour courseFeatures powerful learning tools, including sample interview questions and answers and online resources For anyone who wants to break into investment banking, How to Be an Investment Banker is the perfect career-making guide.
How to Be an Overnight Success
by Maria HatzistefanisHard - won advice practical business advice from the hugely successful entrepreneur and founder of the Rodial skincare, Maria Hatzistefanis - with plenty of advice, tips and practical steps to follow, she demonstrates how to kick start your career and be the best you can be in business.'A truly very inspiring book' -- ***** Reader review'One of the best books I have ever read' -- ***** Reader review'Inspirational and real' -- ***** Reader review'Truly inspiring and a total must read' -- ***** Reader review'The tips, advice and actionable steps are fabulous!' -- ***** Reader review'Obsessed with this book I can't put it down!!' -- ***** Reader review*******************************************************************************************"You are not born an entrepreneur. It's a skill that you learn along the way."When the skincare company Rodial launched its cult 'snake' serum, the press quickly called the business an 'overnight success'. However, Rodial's founder Maria Hatzistefanis had been toiling for 18 years, building the company from scratch in her bedroom. Now, the beauty boss sets out to demonstrate in this very accessible book that its success stemmed from sheer hard work, tireless efforts and a lot of patience.Fashion-loving Maria set out with a dream to build a beauty business and - despite not excelling at school, and being fired from her first job - she has achieved it. She did it by dreaming big, working hard, surrounding herself with the best, taking risks, creating buzz and building her own personal brand, which is now a favourite with high-profile models and media personalities including Poppy Delevingne, Daisy Lowe and Kylie Jenner.Crucially, she believes anyone can do this and her book, brimming with good sense, great advice, tips and secrets - all presented in an easy, friendly style - shows how.
How to Be the Employee Your Company Can't Live Without: 18 Ways to Become Indispensable
by Glenn ShepardIn his previous books, noted management consultant Glenn Shepard showed managers how to get the most from their workforce. Now, in How to Be the Employee Your Company Can't Live Without, Shepard shows employees how to get the most from themselves, their jobs, and their careers. This practical, actionable guide explains what today's managers are really looking for in employees, what they place the highest value on, and how employees can surpass expectations to gain raises and promotions. Based on common-sense principles that will work for anyone in any career, this practical, real-world guide shows you how to: Answer the one question that will immediately make you a highly valued employee Excel in your job by simply showing your employer how much you care about your job Create job security by earning a reputation as the most reliable person around Learn the right way to make mistakes Develop the kind of professional work ethic that gets you promoted Be the problem-solver companies are looking for And take control of your professional destiny! Millions of Americans feel stuck in dead-end jobs that are getting them nowhere. Often they think, despite their best efforts, that no one will notice or reward their success. How to Be the Employee Your Company Can't Live Without shows you how to excel at the office and garner the recognition you've worked hard to earn. Master these principles and apply them every day at work and unlimited success will be your reward.
How to Be the Line Manager You Never Had: Managing People, Performance & Wellbeing in a Hybrid World
by Cary L. Cooper Stephen Bevan Zofia BajorekGreat line managers are decisive, clear, inclusive, compassionate and fair, but there are too few of them around just when we need them most. They can make or break an organisation and energise or destroy the relationship it has with its employees. At the same time, companies invest too little effort in ensuring that line managers have the skills, personality, emotional intelligence, compassion and know-how to excel. This book will help make sure that you’ll shine at the most important and influential management jobs you will ever have. It offers practical but evidence-based guidance on becoming an excellent line manager in a world of work that is more diverse, more hybrid and remote, more precarious, more stressful, more digitised and more demanding. Drawing on the author’s own research and practical experience, together with best-practice case studies from contemporary organisations and interviews with innovators in the field, this book sets out a vision and a pathway for those who want to raise the standard of line management in modern organisations.
How to Beat a Broken Game: The Rise of the Dodgers in a League on the Brink
by Pedro MouraThe inside story of how the Dodgers won their first championship in more than thirty years—but helped cripple the sport of baseball in the processAfter years of frustrating playoff runs, the Los Angeles Dodgers finally reclaimed the World Series trophy after more than thirty years, led by star pitcher Clayton Kershaw, electric outfielder Mookie Betts, and a bevy of impressive young players assembled by team president Andrew Friedman. No team is better positioned to win now and in the future.Yet winning at modern baseball is nothing like it was even twenty years ago. In the years since the famous Moneyball revolution, baseball has grown to look less like a sport than a Wall Street firm that traded its boiler room for a field. Teams relentlessly chase every tiny advantage to win games and make money, even as it hurts fans, TV ratings, and players, courting bigger problems in the long run.This dramatic and insightful book takes you into the clubhouse with the championship players, as well as into the offices where teams constantly seek new ways to win—even when it hurts the game. How to Beat a Broken Game shows not only what it takes to win, but what it will take to save the sport.
How to Beat the 80/20 Rule in Sales Team Performance: A Step-by-Step Guide to Building and Managing Top-Performing Sales Teams
by Alan RiggAre you a business owner, executive, or sales manager who is struggling with the question: Why do just 20% (or less) of my company's salespeople produce 80% (or more) of my company's sales? If you are, this book was written specifically for you! Thousands of books have been written about sales management. What is so special about this one? 1. Despite the fact that companies spend BILLIONS of dollars annually to recruit and train salespeople, the majority leave, are terminated, or turn out to be mediocre producers. Clearly there are missing pieces to the sales management puzzle. This book identifies, and provides answers for, the missing pieces. 2. The available information about sales management is FRAGMENTED. If you are willing to take the time to absorb a variety of books, audio programs and training classes, you can build a broad base of knowledge... eventually. This book provides a step-by-step road map that will teach you everything you need to know to build and manage a top-performing sales team! 3. This book is part of a SELLING SYSTEM. There is a companion book (How to Beat the 80/20 Rule in Selling) that will teach your salespeople how to perform every critical salesperson function described in this book. The two books are intended to be used together to make it as easy as possible for you to implement the changes necessary to build top-performing sales teams. 4. How to Beat the 80/20 Rule in Sales Team Performance was not written by an ivory tower academic that has never built or managed a sales team. I have been a student of selling and sales management for more than 20 years. I have personally built and managed multiple top-performing sales teams. For the past five years I have spent every working day helping companies build top-performing sales teams. This book describes the time-tested, straight-from-the-trenches tools and techniques that have worked with my own sales teams and my customers sales teams. They will work for you, too!