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Inside Mercedes F1: Life in the Fast Lane
by Matt WhymanThe official, no-holds-barred inside story of the Mercedes-AMG PETRONAS Formula 1 Team—&“nobody has ever been this close to what happens behind the scenes&” (Toto Wolff) &“Fascinating [and] compelling . . . the most illuminating look at the inner workings of an F1 team to date.&”—The Athletic With exclusive access to the Mercedes-AMG PETRONAS F1 Team, award-winning writer Matt Whyman charts the journey of the Silver Arrows as they face their greatest challenge: the race back to the front of the grid. Once untouchable, the winner of seven Drivers&’ World Championships and eight consecutive Constructors&’ World Championships confront the reality of no longer being F1&’s top dog. Whyman, fully embedded across the 2023 and 2024 seasons, follows decorated drivers Lewis Hamilton and George Russell, Team Principal Toto Wolff, and the extraordinary men and women who design, build, and race the team&’s cars as they fight back—on and off the track.From the tension of pre-season testing to the thrill and glamour of race weekends—including Austin, Miami, and the first-ever Las Vegas Grand Prix—the book provides fascinating insight into the world of the fastest sport on earth and one of its most successful teams. Whyman reveals the pressure cooker environment of elite competition, shares the secrets of teamwork and high performance, and foregrounds the remarkable individuals who push to the limits in their quest for victory. The book will also include never-before-seen photographs of life inside the Mercedes-AMG PETRONAS F1 Team.
Inside Microsoft Dynamics® AX 2012
by The Microsoft Dynamics AX Team<p>Dig into the architecture and internals of Microsoft Dynamics AX 2012—guided by the team that designed and developed it. Deepen your knowledge of the underlying frameworks, components, and tools—and design high-performance solutions.</p>
Inside Microsoft Dynamics™ AX 4.0
by Arthur Greef Michael Fruergaard PontoppidanTake a detailed look at the internal architecture of Microsoft Dynamics AX 4.0 with this comprehensive reference for developers and IT implementers. Architects from the Microsoft Dynamics AX team take you deep inside the application frameworks and the development environment. You'll get expert insights to help you master the intricacies of planning, programming, and maintaining adaptable enterprise resource planning solutions. Discover how to: Use MorphX designers and development tools Work with the X++ programming language Build managed solutions that enable enterprise application integration Customize tables, classes, forms, and reports Develop and customize role-based, Web-enabled application portals Implement applications that concurrently support multiple users, languages, and locations Query application metadata using reflection APIs Design and implement application logic that optimizes database performancePlus--Get code samples on the Web
Inside Money: Brown Brothers Harriman and the American Way of Power
by Zachary KarabellA sweeping history of the legendary private investment firm Brown Brothers Harriman, exploring its central role in the story of American wealth and its rise to global powerConspiracy theories have always swirled around Brown Brothers Harriman, and not without reason. Throughout the nineteenth century, when America was convulsed by a devastating financial panic essentially every twenty years, Brown Brothers quietly went from strength to strength, propping up the U.S. financial system at crucial moments and catalyzing successive booms, from the cotton trade and the steamship to the railroad, while largely managing to avoid the unwelcome attention that plagued some of its competitors. By the turn of the twentieth century, Brown Brothers was unquestionably at the heart of what was meant by an American Establishment. As America's reach extended beyond its shores, Brown Brothers worked hand in glove with the State Department, notably in Nicaragua in the early twentieth century, where the firm essentially took over the country's economy. To the Brown family, the virtue of their dealings was a given; their form of muscular Protestantism, forged on the playing fields of Groton and Yale, was the acme of civilization, and it was their duty to import that civilization to the world. When, during the Great Depression, Brown Brothers ensured their strength by merging with Averell Harriman's investment bank to form Brown Brothers Harriman, the die was cast for the role the firm would play on the global stage during World War II and thereafter, as its partners served at the highest levels of government to shape the international system that defines the world to this day. In Inside Money, acclaimed historian, commentator, and former financial executive Zachary Karabell offers the first full and frank look inside this institution against the backdrop of American history. Blessed with complete access to the company's archives, as well as a thrilling understanding of the larger forces at play, Karabell has created an X-ray of American power--financial, political, cultural--as it has evolved from the early 1800s to the present. Today, unlike many of its competitors, Brown Brothers Harriman remains a private partnership and a beacon of sustainable capitalism, having forgone the heady speculative upsides of the past thirty years but also having avoided any role in the devastating downsides. The firm is no longer in the command capsule of the American economy, but, arguably, that is to its credit. If its partners cleaved to any one adage over the generations, it is that a relentless pursuit of more can destroy more than it creates.
Inside OMB: Politics and Process in the President's Budget Office (American Political Institutions And Public Policy Ser.)
by Shelley Lynne TomkinThrough its budgetary, managerial and regulatory review mandates, the Office of Management and Budget (OMB) in the US can function as an "enforcer" with a significant impact on public policy and its implementation. This is a study of the OMB and its significant role within the American government.
Inside Out India and China
by William AntholisOne third of humanity is governed by two capitals, New Delhi and Beijing. Increasingly, these two countries are being led not from the top down, but rather from the Inside Out.In 2014, India overwhelmingly elected Narendra Modi minister, a man who rose to national prominence as chief minister of Gujarat, India's fastest growing state. Likewise, in 2013, Xi Jinping took over as president of China, having served as top official in Zhejiang and Shanghai, two of China's most prosperous provinces.Anticipating these trends and leadership transitions, William Antholis spent five months in 2012 traversing twenty Indian states and Chinese provinces, conducting over three hundred interviews, including with Narendra Modi. Antholis's detailed narratives show what both Modi and Xi Jinping learned firsthand: that local successes-and failures-will determine the future of the world's largest two nations. And his new forword, prepared for this edition, lays out key takeaways from the transitions of 2013 and 2014.
Inside Out India and China
by William AntholisOne third of humanity is governed by two capitals, New Delhi and Beijing. Increasingly, these two countries are being led not from the top down, but rather from the Inside Out.In 2014, India overwhelmingly elected Narendra Modi minister, a man who rose to national prominence as chief minister of Gujarat, India's fastest growing state. Likewise, in 2013, Xi Jinping took over as president of China, having served as top official in Zhejiang and Shanghai, two of China's most prosperous provinces.Anticipating these trends and leadership transitions, William Antholis spent five months in 2012 traversing twenty Indian states and Chinese provinces, conducting over three hundred interviews, including with Narendra Modi. Antholis's detailed narratives show what both Modi and Xi Jinping learned firsthand: that local successes-and failures-will determine the future of the world's largest two nations. And his new forward, prepared for this edition, lays out key takeaways from the transitions of 2013 and 2014.
Inside Out, India and China
by William AntholisThe economic and political rise of China and India will help define the twenty-first century. One out of three people on the planet is governed from Beijing or New Delhi. These two economies are likely to catch and surpass the United States and European Union in coming decades, and both countries are flexing their muscles in global affairs. The direction, shape, and speed of their rise will have enormous ramifications--particularly with economic turbulence and political transitions in both places.Any corporation, investor, or entrepreneur serious about competing internationally must understand what makes these two nations tick. Many in the West still look at the two Asian giants as political monoliths, closely controlled by their national governments. Inside Out, India and China makes clear how and why this notion is outdated, and why it matters so much.William Antholis--managing director at Brookings and a former White House and State Department official--traveled with his wife and two daughters to eleven Indian states and nine Chinese provinces in five months, discovering and exploring their enormous diversity in business and governance. Antholis's travels, research, and conversations with hundreds of stakeholders make the unmistakable point that these nations are not the centrally directed dinosaurs of the past.More and more, key policy decisions in India and China are formulated and implemented by local governments--states, provinces, and fastgrowing cities. Both economies have promoted entrepreneurship by the private sector as well as by local government officials. Antholis's gripping narratives of local innovation in governance and business illustrate why simply maintaining a presence in Beijing and New Delhi, or even Shanghai and Mumbai, is not enough to ensure success in China or India.Each nation has as many people as the United States, Europe, and Latin America... combined. Both China and India are vibrant, innovative, diverse, and increasingly decentralized. Each has its own agricultural heartlands, high-tech corridors, resource-rich areas, and powerhouse manufacturing regions. But few people outside these countries can even name those places, let alone understand how they are shaping global futures. Governments, businesses, and other organizations need to adopt an inside-out strategy. In a compelling conclusion, Antholis lays out exactly what that requires.
Inside Out, India and China: Local Politics Go Global
by William AntholisOne third of humanity is governed by two capitals, New Delhi and Beijing. Increasingly, these two countries are being led not from the top down, but rather from the Inside Out. In 2014, India overwhelmingly elected Narendra Modi minister, a man who rose to national prominence as chief minister of Gujarat, India's fastest growing state. Likewise, in 2013, Xi Jinping took over as president of China, having served as top official in Zhejiang and Shanghai, two of China's most prosperous provinces. Anticipating these trends and leadership transitions, William Antholis spent five months in 2012 traversing twenty Indian states and Chinese provinces, conducting over three hundred interviews, including with Narendra Modi. Antholis's detailed narratives show what both Modi and Xi Jinping learned firsthand: that local successes -and failures -will determine the future of the world's largest two nations. And his new forward, prepared for this edition, lays out key takeaways from the transitions of 2013 and 2014.
Inside Out: Train your mind and your nerve like a champion
by Charlie Unwin"Brilliantly illustrates how your mind really can triumph over matter." Frankie Dettori MBE, Champion JockeyIn any high-pressure environment, from special operations to the operating theatre, you can divide people into two groups - those whose performance is controlled from the outside in and those who control their performance from the inside out.Inside Out is about your ability to achieve incredible things on the outside by paying attention to what's on the inside. In his first ever book, Charlie Unwin shares unparalleled insight into the minds and inner workings of the world's most accomplished performers, including double Olympic champions, special forces soldiers, fighter pilots, surgeons, barristers, chefs, musicians and financial traders.Combining his unique experience as a performance psychologist with a blend of cutting-edge science and conventional wisdom, Charlie takes you on a journey through the three dimensions that shape your inner world - the Thinking Dimension, the Feeling Dimension and the Intuitive Dimension.In doing so, he turns the complexities of neuroscience, stress adaptation and cognitive performance into simple and effective training principles that you can use in your everyday quest for excellence. Inside Out will give you the confidence to do more and go further with what you already have."Anyone interested in exploring their own performance potential is going to benefit immensely from this book." DS, former SAS Squadron Commander
Inside Out: Train your mind and your nerve like a champion
by Charlie UnwinIn any high-pressure environment, from special operations to the operating theatre, you can divide people into two groups - those who control their performance from the inside out, and those whose performance is controlled from the outside in.In INSIDE OUT, Charlie Unwin, one of the world's leading performance psychologists, explains the techniques that enable the elite to perform at their best under immense pressure. It reveals how they think, prepare and perform, taking you inside the highly unpredictable modern battlefield, the chaos of the catwalk, the operating theatre, the stadium, the maximum-security prison and the opera house.Whatever the challenge, whether life-or-death, or simply chasing a promotion at work, we are all susceptible to becoming 'outside in' - when you start paying more attention to the thought of not messing up than the process of doing something well. The 'Inside Out' method helps you gain control so that you can have a greater impact. It's about mindset, learning new skills, maintaining confidence and sustaining great results over time.Packed with inspirational stories, easy-to-follow steps and mental training exercises informed by Charlie's award-winning research into the performance mindset, INSIDE OUT will help you realize your potential and lead a more successful and fulfilling life.
Inside Out: Train your mind and your nerve like a champion
by Charlie Unwin"Brilliantly illustrates how your mind really can triumph over matter." Frankie Dettori MBE, Champion JockeyDiscover the techniques that enable elite performers to perform at their best under immense pressure.In any high-pressure environment, from special operations to the operating theatre, you can divide people into two groups - those whose performance is controlled from the outside in and those who control their performance from the inside out.Inside Out is about your ability to achieve incredible things on the outside by paying attention to what's on the inside. In his first ever audiobook, Charlie Unwin shares unparalleled insight into the minds and inner workings of the world's most accomplished performers, including double Olympic champions, special forces soldiers, fighter pilots, surgeons, barristers, chefs, musicians and financial traders.Combining his unique experience as a performance psychologist with a blend of cutting-edge science and conventional wisdom, Charlie takes you on a journey through the three dimensions that shape your inner world - the Thinking Dimension, the Feeling Dimension and the Intuitive Dimension.In doing so, he turns the complexities of neuroscience, stress adaptation and cognitive performance into simple and effective training principles that you can use in your everyday quest for excellence. Inside Out will give you the confidence to do more and go further with what you already have."Anyone interested in exploring their own performance potential is going to benefit immensely from this book." DS, former SAS Squadron Commander(P) 2022 Hodder & Stoughton Limited
Inside Out: Train your mind and your nerve like a champion
by Charlie Unwin"Brilliantly illustrates how your mind really can triumph over matter." Frankie Dettori MBE, Champion JockeyIn any high-pressure environment, from special operations to the operating theatre, you can divide people into two groups - those whose performance is controlled from the outside in and those who control their performance from the inside out.Inside Out is about your ability to achieve incredible things on the outside by paying attention to what's on the inside. In his first ever book, Charlie Unwin shares unparalleled insight into the minds and inner workings of the world's most accomplished performers, including double Olympic champions, special forces soldiers, fighter pilots, surgeons, barristers, chefs, musicians and financial traders.Combining his unique experience as a performance psychologist with a blend of cutting-edge science and conventional wisdom, Charlie takes you on a journey through the three dimensions that shape your inner world - the Thinking Dimension, the Feeling Dimension and the Intuitive Dimension.In doing so, he turns the complexities of neuroscience, stress adaptation and cognitive performance into simple and effective training principles that you can use in your everyday quest for excellence. Inside Out will give you the confidence to do more and go further with what you already have."Anyone interested in exploring their own performance potential is going to benefit immensely from this book." DS, former SAS Squadron Commander
Inside Private Equity
by Austin M. Long III James C. Bachman IV Craig J. Nickels James M. KocisInside Private Equity explores the complexities of this asset class and introduces new methodologies that connect investment returns with wealth creation. By providing straightforward examples, it demystifies traditional measures like the IRR and challenges many of the common assumptions about this asset class. Readers take away a set of practical measures that empower them to better manage their portfolios.
Inside Real Estate: Buy, Sell and Profit in any Property Market
by Peter O'MalleyThe real world of modern real estate exposed Inside Real Estate is a down-to-earth consumer guide for anyone navigating the property market in the digital age. Written by industry veteran Peter O'Malley, this book exposes the truth about modern real estate and shows you how to work the market to optimize your financial benefit. Forget what you've seen or heard — the media's hype surrounding real estate doesn't accurately reflect the reality on the ground. With the rise of digital platforms, foreign buyers and property booms and busts, the agent's role is changing amidst a rapidly evolving field; media spin benefits agents more than consumers, but this book offers step-by-step guidance on silencing the noise and working with reality. Exposing common practices and blowing myths wide open, this book shows you what the property market is today — and how to take advantage of it to buy, sell or invest in your best financial interest. Cut through the hype and learn the truth behind the myths Understand the agent's new and changing role in a disrupted industry Learn the tips, traps and tactics that could sink or save your investment Deal with rising and falling markets as a buyer or seller The industry's digital disruption is not going away, and certain aspects of the market have been permanently changed as a result. The good news is that property is still a smart financial move, and it is possible to come out ahead regardless of the market's behaviour — but first you need to separate spin from reality. Inside Real Estate takes you behind the curtain to help you navigate the market with clear eyes and a solid understanding of the real-world market.
Inside Rupert's Brain
by Paul La MonicaHow the world's most powerful media mogul really thinks The third book in Portfolio's new series looks at Rupert Murdoch, the controversial chairman and CEO of News Corp. He is the subject of endless gossip, speculation, and criticism, but what really drives his bold (and usually successful) gambles? Based on comments from News Corp. executives and competitors, and interviews with Wall Street analysts, investors, and other media experts, Paul La Monica's book explores some of the most fascinating questions about Murdoch. For instance: How did he grow a small Australian newspaper company into a global media empire? Why did he challenge the TV establishment with the Fox Network and Fox News Channel--for profits or for deeper reasons? Did his obsession with The Wall Street Journal lead him to overpay for Dow Jones? How has he dealt with detractors and enemies, including Ted Turner and John Malone? Was he smart to acquire MySpace to launch his Internet strategy? Why does he still work so hard at age 77 with a net worth of $8.8 billion and nothing to prove?
Inside Steve's Brain
by Leander KahneySteve Jobs has turned his personality traits into a business philosophy. Here's how he does it. It's hard to believe that one man revolutionized computers in the 1970s and '80s (with the Apple II and the Mac), animated movies in the 1990s (with Pixar), and digital music in the 2000s (with the iPod and iTunes). No wonder some people worship him like a god. On the other hand, stories of his epic tantrums and general bad behavior are legendary. Inside Steve's Brain cuts through the cult of personality that surrounds Jobs to unearth the secrets to his unbelievable results. It reveals the real Steve Jobs--not his heart or his famous temper, but his mind. So what's really inside Steve's brain? According to Leander Kahney, who has covered Jobs since the early 1990s, it's a fascinating bundle of contradictions. Jobs is an elitist who thinks most people are bozos--but he makes gadgets so easy to use, a bozo can master them. He's a mercurial obsessive with a filthy temper--but he forges deep partnerships with creative geniuses like Steve Wozniak, Jonathan Ive, and John Lasseter. He's a Buddhist and anti-materialist--but he produces mass-market products in Asian factories, and he promotes them with absolute mastery of the crassest medium, advertising. In short, Jobs has embraced the traits that some consider flaws--narcissism, perfectionism, the desire for total control--to lead Apple and Pixar to triumph against steep odds. And in the process, he has become a self-made billionaire. In Inside Steve's Brain, Kahney distills the principles that guide Jobs as he launches killer products, attracts fanatically loyal customers, and manages some of the world's most powerful brands. The result is this unique book about Steve Jobs that is part biography and part leadership guide, and impossible to put down. It gives you a peek inside Steve's brain, and might even teach you something about how to build your own culture of innovation.
Inside Thatcher’s Monetarism Experiment: The Promise, the Failure, the Legacy
by Tim LankesterIn 1979, Margaret Thatcher’s new government was faced with rampant double-digit inflation, rising unemployment and flatlining economic growth. In response, Mrs Thatcher pursued an economic policy which rejected the old orthodoxies and was promoted by only a minority of economists: a policy based on the doctrine of monetarism. This deeply damaging experiment in economic policy making promised much but completely failed to deliver. Tim Lankester was the private secretary for economic affairs to Mrs Thatcher during the early years of her government. His insider’s account explains her attitudes and decisions and those of the other main players. Offering fascinating insights into one of the most unsuccessful episodes of British economic history, he also relates its long-lasting impact and influence on society and the economy to this day, including present-day responses to tackling inflation.
Inside The Empire: The True Power Behind the New York Yankees
by Paul Solotaroff Bob KlapischNew York Times Bestseller: “Pops open the hood of how the Yankees are run and gives us a rare peek at the machinery.” —Tom Verducci, New York Times–bestselling author of The Cubs WayThis is a unique behind-closed-doors look at the New York Yankees, the wealthiest and most famous sports franchise in the world. Using the 2018 baseball season as the backdrop, Inside the Empire gives readers the unvarnished “straight-from-the-gut” truth from Brian Cashman, Aaron Boone, Giancarlo Stanton, C.C. Sabathia—even Hal Steinbrenner and Randy Levine—and many more. It takes you deep into the Yankees clubhouse, their dugout, and the front office, and pulls back the curtain so that every fan can see what really goes on.Bottom line? You may think you know everything about the storied franchise of the New York Yankees and what makes them tick. But Inside the Empire will set the record straight, and drop bombshells about iconic figures along the way. There’s never been a baseball book quite like it.“Excellent behind-the-scenes reporting from cover to cover.” —Mike Vaccaro, New York Post
Inside The Euro Crisis: An Eyewitness Account
by Simeon DjankovIn mid-2009 Simeon Djankov, who had dealt with a variety of economic and financial crises as chief economist for finance and private sector development at the World Bank, was suddenly thrust into the job of finance minister of his native Bulgaria. For nearly four years in that post, he attended more than 40 meetings of European finance ministers and had a front row seat at the intense discussions and struggles to overcome the economic and financial crisis that threatened to unravel the historic undertaking of an economically integrated Europe.In this personal account, Djankov details his odyssey on the front lines, observing Europe's fitful efforts to contain crises in Greece, Hungary, Ireland, Portugal, Spain, Italy, Cyprus, and France. He tells the inside story of how the European Central Bank assumed responsibility for the crisis, pledging to do "whatever it takes" to save the euro area. This candid book recounts the disagreements over fiscal austerity, monetary policy, and banking supervision, while focusing on the personalities who promoted progress-and those who opposed it. He also tells the dramatic story of the events that led to his own resignation as finance minister in 2013 over the policies he was pursuing to spare Bulgaria from getting sucked into the crisis.
Inside The Global Economy: A Practical Guide
by Andrew VonnegutThis comprehensive and informed text offers a practical introduction to the workings of the global economy. Drawing on his hands-on experience in international finance and economic policy, Andrew Vonnegut clearly explains economic concepts and illustrates them with cogent case studies. He describes the global economy by combining principles of economics with investment finance, decision theory, economic history, behavioral psychology, and accounting. Within a rigorous framework that sheds light on the reasons behind international economic events and trends, he brings the people, institutions, incentives, and money flows of the global economy to life. Oriented toward professionals and students, working or intending to work in the global economy, this book fills an important void. It will be invaluable for practitioners in business, investment finance, public policy, consulting, global studies, and journalism. Providing the tools needed to understand international economics, Vonnegut enlightens readers on the people, behaviors, and institutions behind trade and investment flows in today’s globalized economies, and how they all contribute to the volatile and dynamic world we are experiencing. ANCILLARIES ·Powerpoint slides for each class session ·Testbank that includes quizzes, a midterm, supplemental readings, and a final project ·Moodle site offering a complete online version of the course, including a syllabus
Inside Volatility Arbitrage
by Alireza JavaheriToday?s traders want to know when volatility is a sign that the sky is falling (and they should stay out of the market), and when it is a sign of a possible trading opportunity. Inside Volatility Arbitrage can help them do this. Author and financial expert Alireza Javaheri uses the classic approach to evaluating volatility -- time series and financial econometrics -- in a way that he believes is superior to methods presently used by market participants. He also suggests that there may be "skewness" trading opportunities that can be used to trade the markets more profitably. Filled with in-depth insight and expert advice, Inside Volatility Arbitrage will help traders discover when "skewness" may present valuable trading opportunities as well as why it can be so profitable.
Inside Volatility Filtering: Secrets of the Skew (Wiley Finance)
by Alireza JavaheriA new, more accurate take on the classical approach to volatility evaluation Inside Volatility Filtering presents a new approach to volatility estimation, using financial econometrics based on a more accurate estimation of the hidden state. Based on the idea of "filtering", this book lays out a two-step framework involving a Chapman-Kolmogorov prior distribution followed by Bayesian posterior distribution to develop a robust estimation based on all available information. This new second edition includes guidance toward basing estimations on historic option prices instead of stocks, as well as Wiener Chaos Expansions and other spectral approaches. The author's statistical trading strategy has been expanded with more in-depth discussion, and the companion website offers new topical insight, additional models, and extra charts that delve into the profitability of applied model calibration. You'll find a more precise approach to the classical time series and financial econometrics evaluation, with expert advice on turning data into profit. Financial markets do not always behave according to a normal bell curve. Skewness creates uncertainty and surprises, and tarnishes trading performance, but it's not going away. This book shows traders how to work with skewness: how to predict it, estimate its impact, and determine whether the data is presenting a warning to stay away or an opportunity for profit. Base volatility estimations on more accurate data Integrate past observation with Bayesian probability Exploit posterior distribution of the hidden state for optimal estimation Boost trade profitability by utilizing "skewness" opportunities Wall Street is constantly searching for volatility assessment methods that will make their models more accurate, but precise handling of skewness is the key to true accuracy. Inside Volatility Filtering shows you a better way to approach non-normal distributions for more accurate volatility estimation.
Inside Your Customer's Imagination: 5 Secrets for Creating Breakthrough Products, Services, and Solutions
by Chip R. Bell"Chip Bell's unique perspective, lively illustrations, and practical advice result in one terrific resource for anyone eager to tap a customer's ingenuity for creating breakthrough results." —Jeanne Bliss, founder and CEO, CustomerBliss; and cofounder, Customer Experience Professionals Association (CXPA)Organizations need to offer customers breakthrough products, services, and solutions to effectively compete in today's innovation-hungry economy. The challenge is customers often don't know precisely what they want. As Henry Ford is reputed to have said, "If I had asked people what they wanted, they would have said faster horses." To surprise and awe your customers, Chip Bell advises developing co-creation partnerships with them. Co-creation partnerships are about fulfilling customers' hopes and aspirations, not just their needs and expectations. Co-creation partnerships require (1) curiosity that uncovers insight, (2) grounding that promotes clear focus, (3) discovery that fosters risk-taking, (4) trust that safeguards partnership purity, and (5) passion that inspires energized generosity. Using examples from organizations like McDonald's, DHL, Marriott, Lockheed Martin, Discover Financial, Ultimate Software, and many more, Bell shows how co-creation partnerships enable you to tap into the treasure trove of ideas, ingenuity, and genius-in-the-raw within every customer.
Inside a Class Action
by Jane SchapiroOn October 21, 1996, attorney Michael Hausfeld, with a team of lawyers, filed a class-action complaint against Union Bank of Switzerland, Swiss Bank Corporation, and Credit Suisse on behalf of Holocaust victims. The suit accused the banks of, among other things, acting as the chief financiers for Nazi Germany. Hausfeld wanted to use the suit to prove that the banks not only concealed and refused to return millions of dollars in dormant accounts, but that they acted as a conduit for looted assets and slave labor profits. Such behavior, he charged, violated the code of ethics known as customary international law. On August 12, 1998, the plaintiffs and banks reached a $1. 25 billion settlement. Through interviews with a wide range of people involved in the case and detailed research of documents and court transcripts, Jane Schapiro shows the ways that egos, personalities, and values clash in such a complex and emotionally charged case. Inside a Class Action provides an insider s view of a major lawsuit from its inception to its conclusion, which will appeal to anyone interested in human rights, reparations, and international law.