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Management Laureates: A Collection of Autobiographical Essays (Volume 6) (Routledge Library Editions: Management)
by Management Laureates: A Collection of Autobiographical EssaysFirst published in 2002. This volume compiles the autobiographies of the management discipline’s most distinguished laureates. Prior to this publication, the available management literature provided little insight into the personal and intellectual lives - the frustrations as well as the triumphs - of the individuals in the management discipline. Although such understanding could be conveyed in many forms, perhaps the most intimate and fascinating of these for gaining behind-the-scenes insights is the autobiography. Thus, the autobiographies in this volume, as in the five companion volumes, offer the reader not only a glimpse of the subjective determinants and personal experiences of the management discipline’s most distinguished laureates, but also a deeper understanding of what management is and what it is becoming. The various accounts reflect a diversity of approaches, interests, and experiences.
Management Lessons From Mayo Clinic: Inside One of the World's Most Admired Service Organizations
by Leonard L. Berry Kent D. SeltmanThe leader's guide to building a service powerhouse using the approach that made Mayo Clinic the #1 healthcare system in America. Mayo Clinic is among the best service organizations in the world. It fosters a culture that exceeds customer expectations and earns deep loyalty from both customers and employees. This classic business guide offers a rare, up-close look at the best practices that drive Mayo Clinic's success. <p><p>By examining the operating principles that guide every management decision at this legendary institution, authors Leonard Berry and Kent Seltman: <p>• Demonstrate how a great service brand evolves from the core values that nourish and protect it <p>• Extrapolate instructive business lessons that apply outside healthcare <p>• Illustrate the benefits of pooling talent and encouraging teamwork <p>• Present a proven prescription for creating sustainable service excellence <p><p>Learn how to apply the Clinic's winning methods to your own organization: business concepts that produce stellar results, effective organizational efficiency, and world-class interpersonal service.
Management Lessons from the E.R.: Prescriptions for Success in Your Business
by Dr. Paul AuerbachLife in the emergency room is often like that in the business world. Both are places of activity and excitement, unexpected developments, highs and lows, crises, and great intensity. On the treatment table and in the boardroom, problems must be diagnosed correctly and dealt with as effectively and quickly as possible. Now in Management Lessons from the E.R.: Prescriptions for Success in Your Business, Paul S. Auerbach, M.D. -- a doctor of medicine and of companies -- shows exactly how a professional healer's thought processes can be applied to a business. The result is enlightening, occasionally lighthearted advice that goes far beyond other business management tomes, offering readers real and surprising lessons. Applying such medical truisms as "The patient who isn't screaming may be the one in the most trouble" and "Don't count on luck," Dr. Auerbach provides prescriptions for solving all types of managerial emergencies. Using real-life experiences from his many years as an E.R. physician, COO of public and private medical management companies, and venture capitalist, he teaches executives how to prepare for and remain calm in difficult situations. In this unique book, he shows how responsibility, great expectations, and the impact of failure force doctors to be at the top of their game at all times. From assessing the first symptoms of a patient's or company's problem to determining the quickest and most effective means for treatment, Auerbach details the true-to-life pressures, fears, and challenges one faces both in acute care medicine and in the most vital actions of one's career, and does so with humor, style, and grace. The effect of this wisdom: the ability to deal with any business dilemma, whether it be a short-term setback or the beginning of a more serious condition. The prescriptions here are lessons for success in business and, at the same time, for success in life.
Management Lessons from the Great Explorers
by Ralph L. KliemThe early explorers up through those of the early part of the last century were the supreme users of management practices that have been formalized today. Their expeditions had all the characteristics of a business project: goal setting, strategizing, applying finite resources, risk-taking, keeping people, dealing with competitors, and many others. During actual expeditions, the leaders faced many risks, issues, and conflicts that challenge the best leaders today, from small to large enterprises. Like all projects and business ventures, the expeditions met their goal, either partially or entirely, and in some cases even exceeded it or failed it completely. Management Lessons from the Great Explorers selects the most famous, and in some cases infamous, explorers to discuss and analyze the good and bad management practices—even though these explorers may have never called them management practices—they used before, during, and even after their expeditions. Each chapter provides historical background about one explorer and the details about their explorations. The chapters then discuss the challenges the explorers faced when planning and executing their expeditions and examine their successes and failures from a management perspective. The book will help managers to Manage unexpected and potentially catastrophic risks Set goals that open up new horizons Communicate effectively with team members Lead teams through hardships and difficulties The final chapter gives lessons learned that managers may take from the book and apply to their own business undertakings. These lessons include Learning from experience Having a strong sponsor and team Relying on data and information Applying risk management and adapting to changing circumstances Implementing unity of command and defining roles and responsibilities Identifying and understanding stakeholders Being decisive Being willing to say no
Management Level Psychometric Assessments
by Mike BryonWith intense competition for top management jobs and increased pressure on organizations to select the best candidates, more and more firms are now using challenging psychometric tests as part of their recruitment and assessment procedures. Also used to identify management potential in existing staff, tests are increasingly used to select the weakest employees when job cuts beckon. Management Level Psychometric Assessments offers more types of assessment than any other management testing book. Ideal for managers applying for supervisory roles or jobs on the board, for promotions as well as new employment, it includes tests on quantitive reasoning, currency conversion, verbal reasoning, decision analysis, situational awareness and visual estimation. Along with detailed answers and explanations, it places particular emphasis on getting you test-ready, with advice on the presentation part of your assessment and crucial information on which tests you are most likely to face for your industry. Management Level Psychometric Assessments is an invaluable resource providing all the practice you need to pass those tests and succeed against the competition.
Management Level Psychometric and Assessment Tests: Everything You Need To Know To Help You Land That Senior Job
by Andrea ShavickGone are the days when an impressive CV and a sparkling performance at interview were all you needed to land a great job. Now, for the vast majority of medium-large sized organisations worldwide, rigorous assessment of candidates is an integral part of the recruitment process, especially when it comes to filling those elusive top jobs. So whether you're after a junior management, senior management or even director level position, or simply want to familiarise yourself with the very latest selection and recruitment techniques, you need this book! It includes: 37 genuine management-level practice psychometric tests from SHL Group plc, the biggest test publisher in the world including 360 questions covering verbal reasoning, numerical reasoning and abstract reasoning; everything you need to know about personality questionnaires, plus loads of practice material, including the popular OPQ 32 personality questionnaire; a complete guide to what to expect, and how to survive an assessment centre visit, alongside genuine Brainstorm, Scenarios and Fastrack management tests; and detailed information about the management-level 'behavioural simulations' such as role-plays, group discussions, business analysis, in-tray exercises and presentations, commonly used to assess candidates at assessment centres.
Management Level Psychometric and Assessment Tests: Everything You Need to Help You Land That Senior Job
by Andrea ShavickGone are the days when an impressive CV and a sparkling performance at interview were all you needed to land a great job. Now, for the vast majority of medium-large sized organisations worldwide, rigorous assessment of candidates is an integral part of the recruitment process, especially when it comes to filling those elusive top jobs. So whether you're after a junior management, senior management or even director level position, or simply want to familiarise yourself with the very latest selection and recruitment techniques, you need this book! It includes: 37 genuine management-level practice psychometric tests from SHL Group plc, the biggest test publisher in the world including 360 questions covering verbal reasoning, numerical reasoning and abstract reasoning; everything you need to know about personality questionnaires, plus loads of practice material, including the popular OPQ 32 personality questionnaire; a complete guide to what to expect, and how to survive an assessment centre visit, alongside genuine Brainstorm, Scenarios and Fastrack management tests; and detailed information about the management-level 'behavioural simulations' such as role-plays, group discussions, business analysis, in-tray exercises and presentations, commonly used to assess candidates at assessment centres.
Management Levels at Staples (A): Company and Organization
by David A. Garvin Lynne C. LevesqueOne of six cases that describe the roles and responsibilities of managers at each of the hierarchical levels of management within the U.S. Stores business unit of Staples, the world's largest office supply company. Together, the cases form a complete integrated package. Explores five distinct jobs--store manager, district manager, regional vice-president, division senior vice-president, and president of the U.S. Stories business units--and, for each level, describes the key management tasks, planning, decision-making, and leadership processes and critical choices that lead to superior execution and operational performance. Provides background information on Staples' organization and strategy.
Management Levels at Staples (A): Company and Organization (Abridged)
by David A. GarvinAbridged version of one of six cases that describe the roles and responsibilities of managers at each of the hierarchical levels of management within the U.S. Stores business unit of Staples, the world's largest office supply company. Together, the cases form a complete integrated package. Explores five distinct jobs--store manager, district manager, regional vice-president, division senior vice-president, and president of the U.S. Stories business units--and, for each level, describes the key management tasks, planning, decision-making, and leadership processes and critical choices that lead to superior execution and operational performance. Provides background information on Staples' organization and strategy.
Management Levels at Staples (B): General Manager & District Manager (Abridged (B) & (C))
by David A. GarvinSupplement
Management Lives: Power and Identity in Work Organizations
by Hugh Willmott Dr David KnightsBased on courses taught by the authors over many years, this innovative text is a lively and accessible analysis of people at work and the problems they have to confront. The student is introduced to a range of key themes in management such as: power and identity; consumption and bureaucracy; rational choice and meaning all through the medium of characters and situations in contemporary literature. The clear theoretical framework, supported by footnotes, summaries and further reading guides, makes this an introduction to management the student will find useful as well as enjoyable.
Management Malpractice
by Craig R. HickmanCynicism and distrust is rampant in today's business environment. Eighty percent of employees want nothing to do with their organizations, or the managers who run them. Great management principles, once the backbone of successful companies, are now often used and manipulated by corporate leaders for their own gain. If left unchecked, these formerly great principles turn into malpractices that damage morale, thwart productivity, and destroy companies. Management Malpractice provides practical prescriptive advice for preventing and curing abuses, and shows how managers and organizations can work together to restore value to their companies.
Management Malpractice
by Craig R. HickmanCynicism and distrust are rampant in today's business environment. Eighty percent of employees want nothing to do with their organizations, or the managers who run them. Great management principles, once the backbone of successful companies, are now often used and manipulated by corporate leaders for their own gain. If left unchecked, these formerly great principles turn into malpractices that damage morale, thwart productivity and destroy companies. Management Malpractice provides practical advice for preventing and curing abuses and shows how managers and organizations can work together to restore value to their organizations.
Management Malpractice: How to Cure Unhealthy Management Practices That Disable Your Organization
by Craig R HickmanCynicism and distrust are rampant in today's business environment. Eighty percent of employees want nothing to do with their organizations, or the managers who run them. Great management principles, once the backbone of successful companies, are now often used and manipulated by corporate leaders for their own gain. If left unchecked, these formerly great principles turn into malpractices that damage morale, thwart productivity and destroy companies. Management Malpractice provides practical advice for preventing and curing abuses and shows how managers and organizations can work together to restore value to their organizations.
Management Mess to Leadership Success: 30 Challenges to Become the Leader You Would Follow (Mess to Success)
by Scott Jeffrey MillerA FranklinCovey executive&’s &“raw and real&” guide to avoiding and overcoming mistakes to become a more effective leader (Daniel H. Pink). Millions have read the all-time global best seller The 7 Habits of Highly Effective People by Stephen R. Covey. Both leaders and individuals have been inspired and transformed by its universal principles of effectiveness, including Scott Jeffrey Miller. Miller, a student and personal friend of Stephen R. Covey, is now the new millennial voice of FranklinCovey leadership. Scott Jeffrey Miller knows what it&’s like to fail. He was demoted from his first leadership position after only three weeks—and that&’s just one of several messy management experiences on his two-decade journey to leadership success. Scott&’s not alone. Everyone fails. But something sets Scott apart: his transparency and willingness to openly share his story in a way that is forthright, relatable, and applicable. In this book you&’ll find thirty leadership challenges that can, when applied, change how you manage yourself, lead others, and produce results. This wisdom was learned through hard knocks and honed by Stephen R. Covey and the FranklinCovey team through years of research and corporate training experience, and will teach you how to: · Lead difficult conversations and celebrate success. · Inspire trust, actively listen, and challenge paradigms. · Put the right people in the right roles. · Create a clear and actionable vision for your team. · Accomplish your organization&’s Wildly Important Goals®. · Get the right results―in the right way. · Become the leader you would follow. &“Full of humorous moments [and] also densely packed with practical tips—all drawn from world-class management wisdom—that will help you get out of your own way.&” —Liz Wiseman, author of Multipliers: How the Best Leaders Make Everyone Smarter
Management Models of Digital Transformation: Analysis and Definition of Success Factors for the Development of a Management Framework (BestMasters)
by Katja WenzelThe success of a digital transformation is not a foregone conclusion. A digital transformation, as a highly complex process impacting major areas of an organization, requires a systematic approach that goes beyond individual transformation initiatives. This work analyses and integrates existing approaches to managing and coordinating a digital transformation in order to identify relevant success factors of a digital transformation, serving as a basis for the development of a systematic framework for a management model of digital transformation. The analysis reveals ten success-critical focus areas of a digital transformation, which comprise numerous success factors: ‘Vision, goals, and strategies’, ‘Leadership’, ‘Communication’, ‘Digital culture and mindset’, ‘Digital platform’, ‘Partnership network’, ‘Capabilities, talents, and skills’, ‘Organization, coordination, and roles’, ‘Management methodologies’, and ‘Governance’. A systematic framework is proposed that serves as a foundation for the future development of a management model, addressed to executives and experts who are tasked with launching, driving, and sustaining a digital transformation.
Management Motifs: An Interactionist Approach for the Study of Organizational Interchange
by Robert Prus Scott GrillsThis book examines management and management-related activities as a feature of everyday life. Any person or group that attempts to influence or shape the behaviors or experiences of others may be understood as engaging in management activities. The study of management involves the study of achieving understanding, providing direction and coordinating activities with others across an endless array of humanly engaged terrains. Management Motifs provides a research agenda for an interactionist approach to the study of management activities. Moving well beyond more organizationally-based understandings of managers and management, it examines the pragmatic accomplishment of management activities and the generic social processes that accompany them. This work addresses diverse issues related to management such as: holding and doing office, pursuing cooperation, developing policy, envisioning and advocating for missions, establishing teams and generating team identities, sustaining team endeavors and managing self. By attending to management-related concerns as a generic feature of human group life, the authors develop and articulate a research framework for the study of managing and management.
Management Of Healthcare Organizations: An Introduction
by Peter C. OldenManagement problems are complex and rarely fixed with a single, universal solution. Particularly in healthcare organizations, management is fluid, and the “right” approach depends on a variety of ever-changing factors. <p><p> Management of Healthcare Organizations: An Introduction provides an integrated, practical approach to management that is applicable to all kinds of healthcare organizations. The book prepares future managers and leaders to assess situations and develop solutions with confidence. <p> Author Peter C. Olden combines extensive real-world management experience with academic expertise to explain fundamental management theories, concepts, methods, and tools and how to apply them in healthcare organizations. Adopting a student-centered approach, he uses a fresh, engaging style and clear organization of content supported by many exhibits, sidebars, and an appealing design. Although primarily intended for undergraduate students interested in managing healthcare organizations, this book is also a valuable resource for allied health majors and practicing healthcare managers.
Management Of Professionals, Revised And Expanded
by Richard Shell"Considers the common functions of managers, such as effective planning and decision-making, organizational design and staffing, directing and controlling, and delegating. Offers methods to strengthen and enhance personal leadership stule, communication skills, and workplace motivation and involvement to improve individual and organizational productivity and increase business revenues."
Management Of Professionals, Revised And Expanded
by Richard Shell"Considers the common functions of managers, such as effective planning and decision-making, organizational design and staffing, directing and controlling, and delegating. Offers methods to strengthen and enhance personal leadership stule, communication skills, and workplace motivation and involvement to improve individual and organizational productivity and increase business revenues."
Management Organization and Employment Strategy: New Directions in Theory and Practice (Routledge Library Editions: Organizations)
by Tony WatsonThe book brings together in a single volume material and issues normally treated separately, such as management studies, organisation theory, personnel management, industrial relations and motivation theory. Traditional topics such as the Hawthorne Experiments, Weber’s ideal type of bureaucracy and Maslow’s hierarchy of needs are put into perspective, along with ideas about organisational cultures, the labour process and the idea of corporate employment strategies.
Management Planning for Cultural Heritage: Places and Their Significance
by Ken Taylor Giulio VerdiniManagement Planning for Cultural Heritage challenges traditional perceptions of and about the heritage planning process while also presenting a comprehensive analysis of the ever-widening field of Cultural Heritage Conservation. Drawing on the authors’ experience in teaching and involvement in international practice, the book examines the changes that are taking place in modes of thinking about heritage as part of increasingly complex urban transformations, and considers how these must engage with, and inform, professional practice. The book also acknowledges that international best practice has developed a great deal over the last 40 years and needs to be adapted, applied and refined through the recognition and application of regional values – tangible and intangible – based on cultural attitudes and practices. Emphasising the critical role of heritage planning and management in guiding change, Taylor and Verdini argue that this is especially critical if we are to safeguard values, identity and significance. In this sense, heritage is understood not only as a technical process but also as a social construct. The book therefore promotes a people-centred approach to cultural heritage management. Management Planning for Cultural Heritage will be of interest to students, scholars and practitioners working in heritage studies and conservation. While the text has professional application, it also sets out to present a sound theoretical foundation relevant to the body of knowledge associated with management of cultural heritage places.
Management Policies in Local Government Finance (5th edition)
by J. Richard Aronson Eli SchwartzWritten for all practitioners of local government finance, ICMA¿s Management Policies in Local Government Finance has long been considered the most comprehensive, most on-target text for local government managers, finance directors, and economic development planners and directors. Now in its fifth edition, this classic on financial management will help you: Develop new revenue sources Design a budget process that includes performance reporting Conduct strategic economic development Understand debt management and bond sales Use modern information systems to improve financial decisions Meet the day-to-day challenges of financial management, from procurement to labor negotiations. Completely new chapters in this revised edition address school finance, cost-benefit analysis, enterprise resource management systems, procurement, cash and investment management, and risk and insurance management. All chapters have been thoroughly updated to reflect changes in federal and state practice, new professional guidelines, and underlying changes in global and national economies.
Management Practice and Creative Destruction: Existential Skills for Inquiring Managers, Researchers and Educators
by Steven SegalHow do managers and leaders know what to do when they are caught off guard or taken by surprise? How do they create when they do not know what to do next? These are challenges of an organizational world of existential uncertainty; one where the future does not conform to but challenges our expectations and assumptions. Steven Segal demonstrates that creating in a world of existential uncertainty requires a new understanding of the relationship between management inquiry and the lived experience of organizing. Using existential philosophy he demonstrates how moods of concern serve as a framework to integrate management theory and practice, thereby providing a framework for managers, management educators, and consultants to share a common framework. In a globalized free market characterized by unexpected disruptions management inquiry is not a science conducted from an objective distance. The book advocates an existentially reflexive and participant observer perspective to management inquiry. By participating in managing, a felt sense of being a manager develops. Through existential observation new ways of organizing are made possible. It is inquiry from within rather than from an objective distance. Such inquiry opens new doors and opportunities. Existential hermeneutic phenomenology and the free market phenomenon of creative destruction are linked to each other. The former provides a framework to work through the breakdown in conventions of organizing that occur in creative destruction.
Management Practice and Mispractice (Routledge Library Editions: Management #26)
by Samuel EilonOriginally published in 1992. The task of management has become increasingly complex in recent years. Chief executives and senior management are confronted with the task of making sense of the multiple factors affecting business systems, and identifying causal relationships in seemingly unstructured problems. In the field of management, a wide gulf exists between theory and practice. Pronouncements from theorists have become increasingly unintelligible to practitioners. Practical propositions from management consultants - often in the form of recipes derived from experience and case studies - are often based on limited hard evidence. This has given rise to many fashions in management. The danger of fashionable doctrine is that they can lead to the adoption of what may be regarded as "management mispractices", namely practices that are based on questionable beliefs and premises. The topics and problems discussed in Management Practice and Mispractice aim to provoke the reader to think about the many issues involved and to question established doctrines and beliefs. This book should be of interest to managers, management consultants and students of management.