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Making North America

by James A. Thompson

Much has been written about the trilateral relationship between Canada, the United States, and Mexico, and the free trade agreements that this relationship has spawned. In Making North America, James Thompson uses the Canada-US Free Trade Agreement of 1988 and the North American Free Trade Agreement of 1994 to demonstrate that there has been an often-unrecognized impulse behind the process of North American integration - national security.Featuring interviews with key decision-makers from all three countries, including Brian Mulroney, George H.W. Bush, and Carlos Salinas, Making North America is a rigorous analysis of the role national security has played in North American integration. Furthermore, Thompson's evidence suggests that the processes at work in North America are part of a global phenomenon where regions are progressively coalescing into larger-scale political entities.

Making Numbers Count: The Art and Science of Communicating Numbers

by Chip Heath Karla Starr

A clear, practical, first-of-its-kind guide to communicating and understanding numbers and data—from bestselling business author Chip Heath.How much bigger is a billion than a million? Well, a million seconds is twelve days. A billion seconds is…thirty-two years. Understanding numbers is essential—but humans aren&’t built to understand them. Until very recently, most languages had no words for numbers greater than five—anything from six to infinity was known as &“lots.&” While the numbers in our world have gotten increasingly complex, our brains are stuck in the past. How can we translate millions and billions and milliseconds and nanometers into things we can comprehend and use? Author Chip Heath has excelled at teaching others about making ideas stick and here, in Making Numbers Count, he outlines specific principles that reveal how to translate a number into our brain&’s language. This book is filled with examples of extreme number makeovers, vivid before-and-after examples that take a dry number and present it in a way that people click in and say &“Wow, now I get it!&” You will learn principles such as: -SIMPLE PERSPECTIVE CUES: researchers at Microsoft found that adding one simple comparison sentence doubled how accurately users estimated statistics like population and area of countries. -VIVIDNESS: get perspective on the size of a nucleus by imagining a bee in a cathedral, or a pea in a racetrack, which are easier to envision than &“1/100,000th of the size of an atom.&” -CONVERT TO A PROCESS: capitalize on our intuitive sense of time (5 gigabytes of music storage turns into &“2 months of commutes, without repeating a song&”). -EMOTIONAL MEASURING STICKS: frame the number in a way that people already care about (&“that medical protocol would save twice as many women as curing breast cancer&”). Whether you&’re interested in global problems like climate change, running a tech firm or a farm, or just explaining how many Cokes you&’d have to drink if you burned calories like a hummingbird, this book will help math-lovers and math-haters alike translate the numbers that animate our world—allowing us to bring more data, more naturally, into decisions in our schools, our workplaces, and our society.

Making Of A Sugar Giant

by Philippe Chalmin Erica E. Long-Michalke

First Published in 1990. This is a revised and updated second version for English translation from French by Erica E. Long-Michalke. Sugar provides a fascinating example of an international commodity, and this book deals with the history both of a multinational company and of the world sugar economy. It describes the emergence, in the nineteenth century, of the two family companies of Henry Tate and Abram Lyle. By 1914 they were the largest and most prosperous sugar-refining businesses in the British Empire. In 1921 they amalgamated and became after the Second World War pre-eminent in the world sugar economy. The book's final chapter covers the company's most recent acquisitions and demonstrates the management strategy of Tate & Lyle in its relations with the developed and developing worlds.

Making Organizational Change Stick: How to create a culture of partnership between Project and Change Management

by Gabrielle O'Donovan

Business needs change. And it needs it in ways, at a rate and on a scale that is unprecedented. Current success rates for organizational change projects are dismal and are likely to remain so until organizations reinvent their approach to project delivery, and learn how to integrate Change Management and Project Management successfully. In this ground-breaking and innovative book, Gabrielle O Donovan shows you how to design strategy, structures and processes to realize this integration and deliver sustainable and commercially powerful business change. She opens the book by providing the context, describing both the problem and the solution; how the disconnect between Project Management and Change Management feeds the 40–70 per cent failure rate and the laying of many a dud egg; and how cross-discipline integration efforts thus far have only addressed the tip of the iceberg, ignoring the subterranean cultural element that can divide or unite project teams. From there, she profiles Project Management and Change Management in turn and, crucially, the value and service propositions of these respective disciplines and the different theories, models and tools they employ. In the second half of the book she makes a ‘Project and Change Partnership’ (PCP) culture explicit and measurable, articulating those cultural assumptions that will support an effective alliance and that relate to those universal problems all organizations face regarding the macro environment, external adaptability and survival, and internal integration. From there, she describes how Project Managers and Change Managers can cooperate daily by dividing work packages and activities throughout the end-to-end project lifecycle. Project leaders who instill a PCP culture will benefit from the unique value that these interdependent disciplines bring to project delivery. It is they who will lay golden eggs and realize business benefits. Making Organizational Change Stick is written for project leaders, Change Managers, Project/Programme Managers, design thinkers, business architects and anyone concerned with business change.

Making Other Worlds Possible: Performing Diverse Economies

by J. K. Gibson-Graham Gerda Roelvink Kevin St. Martin

There is no doubt that &“economy&” is a keyword in contemporary life, yet what constitutes economy is increasingly contested terrain. Interested in building &“other worlds,&” J. K. Gibson-Graham have argued that the economy is not only diverse but also open to experimentations that foreground the well-being of humans and nonhumans alike. Making Other Worlds Possible brings together in one volume a compelling range of projects inspired by the diverse economies research agenda pioneered by Gibson-Graham. This collection offers perspectives from a wide variety of prominent scholars that put diverse economies into conversation with other contemporary projects that reconfigure the economy as performative. Here, Robert Snyder and Kevin St. Martin explore the emergence of community-supported fisheries; Elizabeth S. Barron documents how active engagements between people, plants, and fungi in the United States and Scotland are examples of highly productive diverse economic practices; and Michel Callon investigates how alternative forms of market organization and practices can be designed and implemented. Firmly establishing diverse economies as a field of research, Making Other Worlds Possible outlines an array of ways scholars are enacting economies differently that privilege ethical negotiation and a politics of possibility. Ultimately, this book contributes to the making of economies that put people and the environment at the forefront of economic decision making. Contributors: Elizabeth S. Barron, U of Wisconsin–Oshkosh; Amanda Cahill; Michel Callon, École des mines de Paris; Jenny Cameron, U of Newcastle, Australia; Stephen Healy, Worcester State U; Yahya M. Madra, Bogazici U; Deirdre McKay, Keele U; Sarah A. Moore, U of Wisconsin–Madison; Ceren Ŏzselçuk, Bogazici U; Marianna Pavlovskaya, Hunter College, CUNY; Paul Robbins, U of Wisconsin–Madison; Maliha Safri, Drew U; Robert Snyder, Island Institute; Karen Werner, Goddard College.

Making Our Neighborhoods, Making Our Selves

by George C. Galster

Urban theorists have tried for decades to define exactly what a neighborhood is. But behind that daunting existential question lies a much murkier problem: never mind how you define them—how do you make neighborhoods productive and fair for their residents? In Making Our Neighborhoods, Making Our Selves, George Galster delves deep into the question of whether American neighborhoods are as efficient and equitable as they could be—socially, financially, and emotionally—and, if not, what we can do to change that. Galster aims to redefine the relationship between places and people, promoting specific policies that reduce inequalities in housing markets and beyond. Drawing on economics, sociology, geography, and psychology, Making Our Neighborhoods, Making Our Selves delivers a clear-sighted explanation of what neighborhoods are, how they come to be—and what they should be.

Making Peace with Your Office Life: End the Battles, Shake the Blues, Get Organized, and Be Happier at Work

by Cindy Glovinsky

Do you feel disconnected and disorganized on the job?Do you feel powerless in the face of multiple office challenges, from organizing your desk to dealing with office bullies?Are you sick of it all and ready to be happy at work?Help is on the way! Cindy Glovinsky, licensed psychotherapist and expert on organizing and mental health, is uniquely qualified to offer solutions to your office blues, including:- Dozens of anecdotes and insightful exercises- Simple, effective organizing tips- Hundreds of easy ways to connect with colleagues- Great ways to make positive changes in the workplaceWhether you dread coming to work every day or you're just looking for a new way to deal with office issues, MAKING PEACE WITH YOUR OFFICE LIFE offers a fresh, liberating view of the office world and practical ways to cope with its day-to-day challenges.

Making Places for People: 12 Questions Every Designer Should Ask

by Jenny Young Christie Johnson Coffin

** Honorable Mention at the 2019 ERDA Great Places Awards ** Making Places for People explores twelve social questions in environmental design. Authors Christie Johnson Coffin and Jenny Young bring perspectives from practice and teaching to challenge assumptions about how places meet human needs. The book reveals deeper complexities in addressing basic questions, such as: What is the story of this place? What logic orders it? How big is it? How sustainable is it? Providing an overview of a growing body of knowledge about people and places, Making Places for People stimulates curiosity and further discussion. The authors argue that critical understanding of the relationships between people and their built environments can inspire designs that better contribute to health, human performance, and social equity—bringing meaning and delight to people’s lives.

Making Places for People: 12 Questions Every Designer Should Ask

by Jenny Young Christie Johnson Coffin

Making Places for People explores 12 social questions crucial to environmental design. Authors Christie Johnson Coffin and Jenny Young bring perspectives from practice and teaching to challenge assumptions about how places meet human needs. In this expanded second edition, the authors continue to explore the complexities of basic questions, such as: What is the story of this place? What logic orders it? How big is it? How sustainable is it? They consider the impact on making places of pandemic, climate change, human migration, and contemporary discussions of diversity, equity, and justice. Short, approachable, easy-to-read chapters, illustrated with updated examples of projects from around the world, bring together theory, methodology and key research findings. Understanding experienced and research-based connections between people and built form can inspire designs that make places of meaning and delight. This second edition will be essential reading for design students and professionals.

Making Policy Happen

by Leslie Budd

‘Policy work’ is increasingly conducted by public managers at different levels of seniority, and in a variety of settings. This significant collection of readings focuses on the discussion of how policy work happens, whether that involves bringing a policy-making process to fruition or the implementation of policy. The ideas included here draw on many different academic disciplines including economics, political science, social policy, international relations, organizational behaviour and psychology. The book is divided into four key sections, each with an introduction by the editors, covering: understanding policy processesgovernance contextsinstruments and discoursesleadership in policy work. This key text equips the reader with the fundamental knowledge and the essential ability required to critically analyze the key theoretical, conceptual and operational approaches to the development and management of public policy. Containing timeless papers that are the building blocks of understanding public policy, this important volume allows the reader to analyze new issues in appropriate contexts and one’s own setting.

Making Policy Public

by Susan L. Moffitt

This book challenges the conventional wisdom that government bureaucrats inevitably seek secrecy and demonstrates how and when participatory bureaucracy manages the enduring tension between bureaucratic administration and democratic accountability. Looking closely at federal level public participation in pharmaceutical regulation and educational assessments within the context of the vast system of American federal advisory committees, this book demonstrates that participatory bureaucracy supports bureaucratic administration in ways consistent with democratic accountability when it focuses on complex tasks and engages diverse expertise. In these conditions, public participation can help produce better policy outcomes, such as safer prescription drugs. Instead of bureaucracy's opposite or alternative, public participation can work as its complement.

Making Policy in a Complex World (Elements in Public Policy)

by Matthew Wood Tanya Heikkila Paul Cairney

This provocative Element is on the 'state of the art' of theories that highlight policymaking complexity. It explains complexity in a way that is simple enough to understand and use. The primary audience is policy scholars seeking a single authoritative guide to studies of 'multi-centric policymaking'. It synthesises this literature to build a research agenda on the following questions: 1. How can we best explain the ways in which many policymaking 'centres' interact to produce policy? 2. How should we research multi-centric policymaking? 3. How can we hold policymakers to account in a multi-centric system? 4. How can people engage effectively to influence policy in a multi-centric system? However, by focusing on simple exposition and limiting jargon, Paul Cairney, Tanya Heikkila, Matthew Wood also speak to a far wider audience of practitioners, students, and new researchers seeking a straightforward introduction to policy theory and its practical lessons.

Making Politics Work for Development: Harnessing Transparency and Citizen Engagement

by World Bank

Too often, even reform leaders in countries fail to adopt and implement policies that they know are necessary for sustained economic development. They are encumbered by adverse political incentives, running the risk of losing office should they try to do the right thing. When technically sound policies are selected on paper, implementation through the public system can run into perverse norms of behavior among public officials and citizens to extract private benefits from the public sector at the expense of the greater public interest. 'Making Politics Work for Development' is about how to make politics work for economic development rather than against it. It focuses on research about two forces--citizens' political engagement and transparency--that explain and hold the potential to improve political incentives and norms of behavior in the public sector. The research shows that the confluence of transparency and political engagement can be a driving force for countries to transition toward better functioning public sector institutions, starting with their own initial and contextual conditions. To harness the potential of these forces, policy actors should target transparency to nourish the quality of political engagement so that citizens can hold leaders accountable for the public goods needed for development.

Making Progress at IDEO

by Katrina Flanagan Teresa M. Amabile

This case focuses on different types of client relationships at IDEO, the value of these relationships for IDEO and clients, and the implications for IDEO designers' everyday experience of work. As new types of client work have shifted away from the more classic design projects, there may be accompanying shifts in designers' engagement and motivation. The case illustrates the importance of progress and meaning to IDEO designers, and it poses the questions: Which types of client work keep designers most motivated and engaged at work, and what are the implications for the client relationships IDEO should pursue?

Making Progress in Housing: A Framework for Collaborative Research (Routledge Housing Research Series)

by Sean McNelis

This book presents a new approach to housing research, one that is relevant to all the social sciences. Housing research is diverse and operates across many disciplines, approaches and methods making collaboration difficult. This book outlines a methodological framework that enables researchers from many different fields to collaborate in solving complex and seemingly intractable housing problems. It shows how we can make progress in housing research and deliver better housing outcomes through an integrated approach. Drawing on the work of renowned Canadian methodologist, philosopher, theologian and economist, Bernard Lonergan (1904–1984), McNelis outlines a framework for collaborative research: Functional Collaboration. This new form of collaboration divides up the work of housing research into functional specialties. These distinguish eight inter-related questions that arise in the process of moving from the current housing situation through to providing practical advice to decision-makers. To answer each question a different method is required. Making progress in housing is the result of finding new answers to this complete set of eight inter-related questions. This approach to collaboration opens up a new discourse on method in housing and social research as well as new debates on progress and the nature of science.

Making Projects Work: Effective Stakeholder and Communication Management (Best Practices in Portfolio, Program, and Project Management)

by Lynda Bourne

This book provides a framework for understanding and managing factors required for achieving successful project and program outcomes. It presents guidelines to help readers develop an understanding of governance and its connection to strategy as the starting point for decisions on what work needs to be done. The book describes how to craft appropriate communication strategies to develop and maintain successful relationships with stakeholders. It highlights the strengths and weaknesses of existing project controls and outlines effective communication techniques for managing expectations and acquiring the support required for successful delivery.

Making Public Policy Decisions: Expertise, skills and experience (Routledge Critical Studies in Public Management)

by Jenny M. Lewis Damon Alexander

To understand public policy decisions, it is imperative to understand the capacities of the individual actors who are making them, how they think and feel about their role, and what drives and motivates them. However, the current literature takes little account of this, preferring instead to frame the decisions as the outcomes of a rational search for value-maximising alternatives or the result of systematic and well-ordered institutional and organisational processes. Yet understanding how personal and emotional factors interact with broader institutional and organisational influences to shape the deliberations and behaviour of politicians and bureaucrats is paramount if we are to construct a more useful, nuanced and dynamic picture of government decision-making. This book draws on a variety of approaches to examine individuals working in contemporary government, from freshly-trained policy officers to former cabinet ministers and prime ministers. It provides important new insights into how those in government navigate their way through complex issues and decisions based on developed expertise that fuses formal, rational techniques with other learned behaviours, memories, emotions and practiced forms of judgment at an individual level. This innovative collection from leading academics across Australia, Europe, the United Kingdom and North America will be of great interest to researchers, educators, advanced students and practitioners working in the fields of political science, public management and administration, and public policy.

Making Public Private Partnerships Work: Building Relationships and Understanding Cultures

by Michael Geddes

Public Private Partnerships are no longer new. They are now a well-established vehicle for delivering large capital projects or managing services. Many organizations are now working with 'multi sector partnerships' across a huge range of sectors involving multiple partners. The increasing complexity of these partnerships, of the risks associated with them and the outcomes required of them, demand a new level of skill from those establishing and building the partnership. Michael Geddes' Making Public Private Partnerships Work offers a highly pragmatic guide to the processes behind multi sector partnerships including the skills of championing and managing the partnership internally, the organizational structure that underpins most successful partnerships, how to resource and staff the partnership, assuring accountability and good governance, and how to manage and communicate the performance of any partnership. He uses case study examples drawn from a whole range of partnerships to compare different practical approaches to each part of the process; against which you may benchmark your own approach and identify best-practice to follow. Making any medium- or long-term partnership work is a challenge for any organization. The different partners bring different skills, expectations and needs to the partnership. Managed well, the diversity of the partners adds to the success of the relationship and the outcome of the partnership, but this is a process that requires careful planning, management and review, all of which is explained in Making Public Private Partnerships Work.

Making Public Services Management Critical (Routledge Critical Studies in Public Management)

by Jackie Ford Nancy Harding Mark Learmonth Graeme Currie

This book brings together public services policy and public services management in a novel way that is likely to resonate with academics, policy makers and practitioners engaged in the organization of public services delivery as it is from a perspective that challenges many received ideas in this field. Starting from the perspective of critical management studies, the contributors to this volume embed a critical perspective on policy orthodoxy around critical public services policy and management studies (CPPMS). In so doing the authors bring together previous disparate fields of public services policy and public services management, but more importantly, debate and present what ‘critical’ constitutes when applied to public services policy and management. This edited collection presents chapters from a broad range of public services domains including health, education, prisons, local and central government and deals with a range of contemporary issues facing public services managers are examined, including regulation of professions, risk management, user involvement, marketing and leadership.

Making Questions Work

by Dorothy Strachan

This book is an invaluable desk reference for facilitators, leaders, coaches and anyone who wants to engage in more effective learning and decision-making conversations. It offers over 1700 rich questions that you can borrow or adapt to improve your inquiry skills, and provides clear frameworks that point to when, where, and why particular questions are most useful.

Making Representations: Museums in the Post-Colonial Era (Heritage: Care-Preservation-Management)

by Moira G. Simpson

Drawing upon material from Britain, Canada, the United States, Australia and New Zealand, Making Representations explores the ways in which museums and anthropologists are responding to pressures in the field by developing new policies and practices, and forging new relationships with communities. Simpson examines the increasing number of museums and cultural centres being established by indigenous and immigrant communities as they take control of the interpretive process and challenge the traditional role of the museum. Museum studies students and museum professionals will all find this a stimulating and valuable read.

Making Republicans Liberal: Social Struggle and the Politics of Compromise (Politics and Culture in Modern America)

by Kristoffer Smemo

Mass movements and social protest forced mid-century Republicans to articulate their own form of liberalismAs poor and working people organized themselves on the job, in the streets, and at the polls during the mid-twentieth century, they forced Republicans to reckon with new demands for political and social citizenship in big cities across the Northeast, Midwest, and Pacific Coast. While rightwing Republicans mobilized to crush those movements, Making Republicans Liberal explores how another wing of the party responded to intensifying mass movement pressure. Beginning in the 1930s, Republican governors such as Earl Warren of California, George Romney of Michigan, and Nelson Rockefeller of New York spent the next four decades articulating their own vision of liberalism. These Republican liberals believed that strategically they could not win elections and govern in places where unions, civil rights groups, and other social movements organized voters.What may have begun as an opportunistic strategy soon mutated into an ideological commitment to use state power to realize working people’s demands for a greater say, and stake, in the decisions governing their lives. Republican liberals accepted labor’s right to organize, legislated antidiscrimination laws, and legalized abortion. Yet at the same time, each of those policies proved weaker than the alternatives supported by organized labor or mainline civil rights groups and paled in comparison to what people on strike and on the march really wanted. Kristoffer Smemo shows how this was the contradiction of Republican liberalism as a policy program and as an ideology. The reforms it ushered in at once asked too much from core, conservative Republican constituencies and offered too little to the movements struggling for change. As the movements making Republicans compromise fragmented and collapsed in the late twentieth century, so too did the material foundation for Republican liberalism.

Making Risk Management Work: Engaging People to Identify, Own and Manage Risk

by Penny Pullan Ruth Murray-Webster

Making risk management work means engaging people to identify, own and manage risk. Many organisations have spent considerable time and money setting up risk frameworks, processes, and supporting tools, but these have failed to deliver value. Instead, they should focus on the people. Bringing together the expertise of Ruth Murray-Webster in the human aspects of risk management and Penny Pullan’s deep expertise in facilitation, creative collaboration, and virtual leadership, this book provides tried and tested approaches to make each process step work well within the context of your own organisation and serves as a guide as to how to work effectively with groups. By translating a highly technical and complex subject into an easy-to-follow guide, this book goes beyond ‘tick-box’ approaches and provides top tips on how to engage others in developing risk management solutions and how to avoid many of the common pitfalls. This new edition includes two brand new chapters, one taking a deeper dive into the common decision-biases among groups in organisations, and one looking at remote and hybrid ways of communication and facilitation. If you are involved in trying to make risk management work, whatever the context, this book will provide you with support and practical advice, in an approachable way, supported by real-life examples and memorable illustrations.

Making Risky and Important Decisions: A Leader’s Guide

by David Hillson Ruth Murray-Webster

This book offers a practical insight to leaders who need to make good decisions in risky and important situations. The authors describe a process for making risk-intelligent decisions, explaining complex ideas simply, and mapping a route through the myriad interrelated influences when groups make decisions that matter. The approach puts the decision maker—you—at the center and explains how you can think and act differently to make better decisions more of the time. The book shows how to Determine the appropriate level of risk Make decisions in uncertain and turbulent conditions Understand how risks are perceived to identify them accurately Develop new behaviors to improve decision-making Making Risky and Important Decisions: A Leader’s Guide builds on earlier ground-breaking publications from these two recognized thought leaders. Their first book together, Understanding and Managing Risk Attitude, brought together the language of risk and risk-taking with the language of emotional intelligence and emotional literacy. Managing Group Risk Attitude followed, and focused on decision-making groups, creating new insights and frameworks. Both books are positioned as specialist textbooks, despite their relevance to real-world situations. A Short Guide to Risk Appetite brought together the concepts of risk appetite and risk attitude into one place for the first time, cutting through confusing terminology and confused thinking to create a practical way of understanding "how much risk is too much risk." This latest installment from Ruth Murray-Webster and David Hillson takes the breadth of their previous work, adds new insights and thinking, and distills it into a highly usable guide for hard-pressed leaders.

Making Room for the Baby Boom: Senior Living

by Charles F Wu Joseph Beyer

The case describes several issues for the continuum of senior care alternatives for residents and developers. What motivates seniors to leave their homesteads for much smaller spaces? How can they afford to do so? What are the physical as well as operational challenges for operators when serving the different levels of acuity? The case also describes what zoning issues may be faced by developers who seek to build in attractive but challenging neighborhoods. Furthermore, how can a successful operator branch out into new businesses? When should the operator form joint ventures to help them achieve their strategic ends?

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