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Managing Complex Tasks with Systems Thinking (Understanding Complex Systems)
by Hassan Qudrat-UllahThis book is about improving human decision making and performance in complex tasks. Utilizing systems thinking approach, this book presents innovative and insightful solutions to various managerial issues in various domains including agriculture, education, climate change, digital transformation, health care, supply chains, and sustainability. Practical insights and operational causal models are systematically presented. The key features of the didactic approach of this book are core knowledge, numerous tables and figures throughout the text, system archetypes, and causal loop models. This book serves as a text for college and university courses on Systems Thinking for Management Decision Making in Complex Tasks. Researchers use the developed “causal models” to design and evaluate various decision-aiding technologies. It is used as a source of practical information for a broad community of decision-makers, researchers, and practitioners concerned with the issue of improving human performance in complex organizational tasks.
Managing Complex, High Risk Projects
by Franck Marle Ludovic-Alexandre VidalMaximizing reader insights into project management and handling complexity-driven risks, this book explores propagation effects, non-linear consequences, loops, and the emergence of positive properties that may occur over the course of a project. This book presents an introduction to project management and analysis of traditional project management approaches and their limits regarding complexity. It also includes overviews of recent research works about project complexity modelling and management as well as project complexity-driven issues. Moreover, the authors propose their own new approaches, new methodologies and new tools which may be used by project managers and/or researchers and/or students in the management of their projects. These new elements include project complexity definitions and frameworks, multi-criteria approaches for project complexity measurement, advanced methodologies for project management (propagation studies to anticipate potential behaviour of the project, and clustering approaches to improve coordination between project actors) and industrial case studies (automotive industry, civil engineering, railroad industry, performing arts,. . . ) and exercises (with their solutions) which will allow readers to improve and strengthen their knowledge and skills in the management of complex and (thus) risky projects.
Managing Complexity
by Cesáreo Hernández Adolfo López-Paredes José M. Pérez-RíosThis book presents papers by experts in the field of Industrial Engineering, covering topics in business strategy; modelling and simulation in operations research; logistics and production; service systems; innovation and knowledge; and project management. The focus of operations and production management has evolved from product and manufacturing to the capabilities of firms and collaborative management. Nowadays, Industrial Engineering is concerned with the study of how to design, modify, control and improve the performance of complex systems. It has extended its scope to any physical landscape populated by social agents. This raises a major challenge to Industrial Engineering: managing complexity. This volume shows how experts are dealing with this challenge.
Managing Complexity
by Stephen Pickford Paola Subacchi Tanim BayoumiA critical look at the challenges facing international policy cooperation in the new postcrisis environment.The global financial crisis of 2007-09 highlighted the economic interdependencies between all major countries, raising the issues of international cooperation. Managing Complexity looks at how, following the global financial crisis, countries have changed the way they cooperate with each other on matters of economic policy. In this volume, the result of a joint research project of Chatham House and the International Monetary Fund, researchers and policymakers who were directly involved in the crisis take a critical look at the challenges facing international policy cooperation in the new postcrisis environment and at how the theory and practice of cooperation have evolved as a result of the crisis. are reluctant to concede their sovereignty for regional policy cooperation. At the same time, global institutions shaped by the post-war hegemonic international order are incapable of providing leadership for global policy cooperation. I cannot agree more with diagnoses made by managing complexity on the problems and causes of the lack of policy cooperation in the global economy. I am sure that managing complexity will help decision-makers to design better roadmap for policy cooperation so as to minimize the adverse spillovers of the reserve currency countries on the global economy."--Yu Yongding, Academician, Chinese Academy of Social Sciences (CASS); former Director, Institute of World Economics and Politics, CASS
Managing Complexity
by Stephen Pickford Paola Subacchi Tanim Bayoumihe financial crisis of 2007-09 spread across the globe, highlighting the economic interdependencies between all major countries and raising issues of international cooperation. Managing Complexity examines how, following the crisis, countries have changed the way they cooperate when it comes to economic policy.This volume, the result of a joint research project of Chatham House and the International Monetary Fund, brings together researchers and policymakers who were directly involved in the crisis. They provide a critical look at the challenges facing international policy cooperation and how the theory and practice of cooperation have evolved in the new postcrisis environment.
Managing Complexity and COVID-19: Life, Liberty, or the Pursuit of Happiness
by Aurobindo GhoshThis book brings together insights and perspectives from leading medical, legal, and business professionals, as well as academics and other members of civil society, on the threats and opportunities to life during the COVID-19 pandemic. It provides a uniquely interdisciplinary perspective for policymakers, researchers, and medical professionals to assess the different practical strategies, and risk and crisis management processes available to them in addressing the very difficult choices with which they are presented and their implications. The book presents a framework for the different facets of strategic choices faced by policymakers between life and livelihood, and the challenges of protecting health versus reopening the economy. It also evaluates the intense challenges faced by frontline medical professionals and scientists during an unfolding catastrophe. Finally, the authors explore the societal and human elements of the pandemic and its impact on family dynamics, society, education, and business, including the technology, creative, entertainment, and leisure industries. This book is deliberately short and captures key insights on the COVID-19 pandemic to form an interdisciplinary overview for professionals, policymakers, and business leaders to consider the long-term implications of the pandemic and lessons for future crises.
Managing Complexity and Creating Innovation through Design
by Satu Miettinen Melanie SarantouCoping with complexities is an everyday reality for private, public and third sectors that face intricate, overlapping, obscuring and ever-changing challenges. Developments in technology and systems of value creation are driving a new need to understand, facilitate and manage complexity. The book proposes design and design research as a solution to respond to the complexities associated with the intensifying and rapid changes in societies, technological fields and environments. A four-step design process for managing complexities is introduced in the four parts of this book, spanning from design research in the field to practice-based contexts. This publication collates high-level research and the latest scholarship on this topic, while many of the case studies described herein draw on rich experiences and applications in practice. The ways designers work to overcome complexities through design, and the methods and frameworks presented in the chapters, provide critical insights and form an important scholarly contribution in this subject area.
Managing Complexity in Healthcare (Routledge Focus on Business and Management)
by Lesley Kuhn Kieran Le PlastrierManaging Complexity in Healthcare introduces the ComEntEth (Complex Entropic Ethical) model as an integrated bio-medical and philosophical approach to understanding how people get things done in healthcare. Drawing on the complexity sciences, studies of entropy in living organisms, and the ethics of Emmanuel Levinas, healthcare is theorised as energetic relational exchanges between people as entropic and ethical entities that unfold around a central attractor: Reduction in elevated entropy or suffering in patients. Living entities are engaged in a continuous struggle against the tendency to produce entropy. From the cellular to the collective of human endeavours, the tendency of complex systems is to disorder and decay. Yet in the micro-activity of healthcare enterprise, people resist this tendency by expending energy to create order and sustain life. Making sense of how this miraculous work is made possible is the foundation of this book. Through practical examples – from analysis of practitioner burnout, rural and remote healthcare, the functioning of emergency departments, to government, social and institutional responses to the COVID-19 pandemic –this new integral philosophy provides practitioners, managers, policy designers, and scholars an effective way to understand the dynamics of daily processes and practices that link the micro of everyday interactions with the macro-trends of healthcare.
Managing Complexity in Social Systems: Leverage Points for Policy and Strategy (Management for Professionals)
by Christoph E. MandlWhy do policies and strategies often fail, and what can be done about it? How can complexity be managed in cases where it cannot be reduced? The answers to these questions are anything but trivial, and can only be found by combining insights from complexity science, system dynamics, system theory and systems thinking. Rooted in the seminal works of Gregory Bateson, Jay Forrester, Donella Meadows, Peter Senge, W. Brian Arthur, John Sterman and Thomas Schelling, this book bridges the gap between rigorous science and real-life experience to explore the potential and limitations of leverage points in implementing policies and strategies. It also presents diagnostic tools to help recognize system archetypes, as well as the powerful language of stock and flow diagrams, which allows us to think in terms of circular causality. These tools are subsequently employed to thoroughly analyze particularly thorny problems such as global climate change, the tragedy of the commons, path dependence, diffusion of innovations, and exponential growth of inequality.
Managing Complexity in Social Systems: Leverage Points for Policy and Strategy (Management for Professionals)
by Christoph E. MandlThis book explores how to manage complexity in a highly interconnected world. How can complexity be managed when it cannot be reduced? From organizational addiction to market failure, from limits to growth to the rebound effect, from tragedy of the commons to path dependence, answers are anything but trivial, and can only be found by combining insights from complexity science, system dynamics, system theory and systems thinking. This book bridges the gap between rigorous science and real-life experience to explore the potential and limitations of systems archetypes and their leverage points in implementing effective policies and strategies. It is grounded in Jay Forrester’s language of stock and flow diagrams to address issues of circular causality and causal loops in social systems.The second edition has been completely updated, revised, and extended to thoroughly analyze super wicked problems such as global climate change, climate neutrality, and extremely rapid spread of epidemics. Furthermore, it offers a novel integration of Peter Senge’s concept of systems archetypes with Horst Rittel’s concept of wicked problems. “This text is an important contribution to an emerging field of thought. I have enjoyed and benefitted from reading this text; you will also.”Dennis L. Meadows, Emeritus Professor of Systems Management, University of New Hampshire, USA“This book looks at the world from a different, yet very effective vantage point: the systemic perspective… The author delivers a perfect introduction to systemic thinking, – unorthodox, insightful and practical.” Markus Schwaninger, Emeritus Professor of Management, University of St.Gallen, Switzerland
Managing Complexity in the Public Services
by Philip HaynesThe application of complexity theory to management and the social sciences has been a key development in theory and practice over the last decade. This approach questions the possibility of finding universal methods of practice, and proposes a pragmatic and humanistic management style that evolves out of a reflective method. The focus is on practitioners observing patterns of similarity and being adaptable in decision-making. Bringing complexity theory into management reveals the importance of organizational culture and effective communication because people, their values and their objectives are at the heart of this method. Information technology provides a framework for complex communication and knowledge use, but it cannot replace highly developed professional negotiations and cooperation. This book argues that the complexity of the public service world limits the usefulness of classical and rational scientific management approaches such as New Public Management. Excessive marketization threatens a collaborative approach and overly rigid approaches to performance management and strategic management can be dysfunctional. Managing Complexity in the Public Services 2nd Edition advances a method of management practice that copes with the stark realities of the complex and unpredictable public policy world. It develops pragmatic management practices from action research that will be valuable to both academics and practitioners. The result is a new value-based practice for the post-crisis public service world.
Managing Complexity: Earth Systems and Strategies for the Future (Routledge Studies in Sustainability)
by Walter R. Erdelen Jacques G. RichardsonManaging Complexity: Earth Systems and Strategies for the Future introduces and explores systems and complexity in relation to near-synchronous world and environmental problems. These relate to but are not limited to water, biological diversity, worldwide climate change, trade and conflict, global migration and the quest for sustainable development. Complemented by discussion of the new era of the Anthropocene, its many manifestations, and Earth system properties such as planetary boundaries and tipping points this book offers practical suggestions for how a sustainable future for humanity can be realised. Specifically discussed in Managing Complexity: Earth Systems and Strategies for the Future are innovation, education and capacity building, application of the natural and social sciences and new paths towards sustainability based on industrial development and engineering, as well as in diplomacy and foreign aid. The book’s conclusions discuss the ambitious yet vital reforms the authors propose as routes to a sustainable existence. This book will be of great interest to students and scholars of sustainability, sustainable development and complexity theory.
Managing Complexity: Economic Policy Cooperation after the Crisis
by Tamim Bayoumi Stephen Pickford Paola SubacchiA critical look at the challenges facing international policy cooperation in the new postcrisis environment. The global financial crisis of 2007-09 highlighted the economic interdependencies between all major countries, raising the issues of international cooperation. Managing Complexity: Economic Policy Cooperation after the Crisis looks at how, following the global financial crisis, countries have changed the way they cooperate with each otheron matters of economic policy. In this volume, the result of a joint research project of Chatham House and the International Monetary Fund, researchers and policymakers who were directly involved in the crisis take a critical look at the challenges facing international policy cooperation in the new postcrisis environment and at how the theory and practice of cooperation have evolved as a result of the crisis.
Managing Complexity: Proceedings of the 8th World Conference on Mass Customization, Personalization, and Co-Creation (MCPC 2015), Montreal, Canada, October 20th-22th, 2015 (Springer Proceedings in Business and Economics #0)
by Jocelyn Bellemare Serge Carrier Kjeld Nielsen Frank T. PillerThis proceedings volume presents the latest research fromthe worldwide mass customization, personalization and co-creation (MCPC)community bringing together new thoughts and results from various disciplineswithin the field. The chapters are based on papers from The MCPC 2015Conference where the emphasis was placed on "managing complexity. " MCPC is nowbeginning to emerge in many industries as a profitable business model. Butcustomization and personalization go far beyond the sheer individualization ofproducts and become an extension of current business models and productionstyles. This book covers topics such as complexity management ofknowledge-based systems in manufacturing design and production, sustainablemass customization, choice navigation, and product modeling. The chapters arecontributed by a wide range of specialists, offering cutting-edge research, aswell as insightful advances in industrial practice in key areas. The MCPC 2015 Conference had a strong focus on real lifeMCPC applications, and this proceedings volume reflects this. MCPC strategiesaim to profit from the fact that people are different. Their objective is toturn customer heterogeneities into profit opportunities, hence addressing thecurrent trend of long tail business models. Mass customization means to providegoods and services that best serve individual customers' personal needs withnear mass production efficiency. This book brings together the latest from MCPCthought leaders, entrepreneurs, technology developers, and researchers that usethese strategies in practice.
Managing Concentrated Stock Wealth
by Tim Kochis Michael J. LewisThe Methodical Compendium of Concentrated Portfolio Options Managing Concentrated Stock Wealth, Second Edition is the adviser's guide to skillfully managing the risk and opportunity presented by concentrated stock holdings. Written by Tim Kochis, a recognized leader in financial planning, this book walks you through twenty strategies for managing concentrated stock wealth. Each strategy equips you with the tools and information you need to preserve and grow your clients' wealth. Supported with examples from the author's forty years of experience, this practical resource shows you the available options, the best order for clients to review those options, and the reasons why some options are better than others. Kochis addresses common obstacles--such as securities law, taxes, and psychological resistance--and shows you the strategies and execution to prevail. This new second edition includes: Updated references, calculations, and illustrations regarding the latest tax laws Revised coverage of derivatives strategies and more examples of potential blind spots Tactics to convince some clients to diversify their portfolios and optimize their wealth Techniques to exploit concentration in pursuance of greater wealth They say that you should never put all of your eggs in one basket, but compensation packages, inheritances, IPOs, buyouts, and other situations leave many investors holding a significant portion of their wealth in one stock--often leaving their portfolios in a dangerous position. Managing Concentrated Stock Wealth, Second Edition shows you how to manage the risks and turn a precarious position into an advantage.
Managing Conflict
by David Fulle Bethany SnyderThis book will assist you in understanding and implementing strategies that will help to manage conflict effectively.
Managing Conflict in the Workplace (Institute of Learning & Management Super Series)
by Institute of Leadership & ManagementSuper series are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certificate in First Line Management. The learning content is also closely aligned to the Level 3 S/NVQ in Management. The series consists of 35 workbooks. Each book will map on to a course unit (35 books/units).
Managing Conflict at Work: Understanding and Resolving Conflict for Productive Working Relationships
by Clive Johnson Jackie KeddyManaging Conflict at Work provides practical guidance on how to prevent, contain and resolve conflict in the workplace. It demonstrates how effective conflict management can have a powerful impact on the way organisations channel their energies; encouraging positive mindsets and building stronger and happier workforces. Putting the cost of rising conflict in context with recessionary times, it looks beyond individual cases to issues such as workforce motivation and corporate responsibility. The authors provide a wide range of practical techniques, tools and templates to support individuals who need to facilitate the resolution of employee disputes. Aimed not just at mediators and conflict practitioners, but at staff managers and anyone who needs to deal with people disputes; the book emphasises simple and practical ways for dealing with conflict situations - both when potential disputes are first emerging, and once a conflict has escalated into a formal complaint.Also including international case studies, extensive appendix of templates, tools and forms, including stakeholder analysis, mediation in-take forms and reflective questioning prompts, Managing Conflict at Work provides practical support to ensure that your company prevents disputes and stays within the law. The book is accompanied by an extensive range of ready-to-use templates and case studies and is supported by a dedicated website, providing information and downloads referred to in the book, as well as videos and podcasts.
Managing Conflict in Organizations
by M. Afzalur RahimAfter much debate by business professionals, organizational conflict is now considered normal and legitimate; it may even be a positive indicator of effective organizational management. Within certain limits, conflict can be essential to productivity. This book contributes to the investigation of organizational conflict by analyzing its origins, forms, benefits, and consequences.Conflict has benefits: it may lead to solutions to problems, creativity, and innovation. In contrast, little or no conflict in organizations may lead to stagnation, poor decisions, and ineffectiveness. Managing Conflict in Organizations is a vigorous analysis of the rational application of conflict theory in organizations.Conflict is inevitable among humans. It is a natural outcome of human interaction that begins when two or more social entities engage one another while striving to attain their own objectives. Relationships among people or organizations become incompatible or inconsistent when two or more of them desire a similar resource that is in short supply; when they do not share behavioral preferences regarding their joint action; or when they have different attitudes, values, beliefs, and skills. This book examines these root causes of organizational conflict and offers constructive perspectives on its consequences.
Managing Conflict in Organizations
by M. Afzalur RahimManaging Conflict in Organizations introduces the origins, forms, benefits, and consequences of organizational conflict to students and practitioners and teaches how best to manage conflict to achieve productive outcomes. Conflict has benefits: it may lead to solutions to problems, creativity, and innovation. In contrast, little or no conflict in organizations may lead to stagnation, poor decisions, and ineffectiveness. This book is a vigorous analysis of the rational application of conflict theory in organizations for organizational behavior students, as well as practitioners looking to practice constructive conflict management in their work. This fifth edition has been thoroughly updated to reflect the latest research in the field and explains the effect that research has on practice, with an expanded range of practical examples and cases. It covers emergent topics such as: • Differentials in conflict management styles across generations. • Technology and its effect on conflict style changes. • Cross-cultural studies and diversity. This text is a valuable resource for students, instructors, and researchers in human resource management and organizational behavior, and a practical handbook for practitioners that manage (or manage upward) their colleagues.
Managing Conflict in a Diverse Workplace
by Mary Gentile Sarah B. GantConsists of several vignettes and discussion points around issues of conflict in the workplace. Issues presented are differences of race, gender, nationality, culture, religion; access to power, training, advancement; tolerance of style of management, language, politics; implications of involvement in these issues.
Managing Conflict in the Family Business
by Kent Rhodes David LanskyFamily Business Conflict Archetypes, Frames, Roles, and Tactics are discussed in this book with a view toward educating readers to the common conflict cycles that family businesses encounter. More specifically the book will address twelve conflicts that are common in family owned businesses, how to spot them and how to resolve them.
Managing Conflict in the Workplace 4th Edition: How To Develop Trust And Understanding And Manage Disagreements
by Margaret McConnon Shannon McConnonhis book gives an understanding of the origins and nature of conflict, and enables the reader to find solutions through open communication and mutual trust and respect. It offers a simple structure which will allow all parties to reach the magic of win-win.
Managing Conflict in the Workplace 4th Edition: How to Develop Trust and Understanding and Manage Disagreements
by Margaret McConnon Shannon McConnonhis book gives an understanding of the origins and nature of conflict, and enables the reader to find solutions through open communication and mutual trust and respect. It offers a simple structure which will allow all parties to reach the magic of win-win.
Managing Conflict: A Practical Guide to Resolution in the Workplace
by David LiddleConflict in the workplace is a perennial problem for organizations. Whether it's a disagreement between colleagues, a dispute with management or large-scale industrial action, conflict negatively affects both people and profits as employee morale and productivity fall. Managing Conflict is an essential guide for HR professionals needing to tackle these problems by not only resolving current issues but also preventing future instances of conflict. Going beyond interpersonal conflict, the book also looks at resolving board room disputes, disputes with shareholders, in the supply chain, commercial disputes and customer complaints.The first part of Managing Conflict covers the causes and costs of conflict, the impact of the psychological contract and the legal framework for managing workplace disputes both in the UK and internationally. The second part of the book provides a blueprint for redefining resolution and building a culture of constructive conflict management, from designing a conflict management strategy and developing a formal resolution process to embedding mediation, engaging stakeholders and training managers in resolution skills. It also includes conflict resolution toolkits for managers, HR teams, employees and unions to help tackle conflict and bullying at work. Packed with best practice case studies from major UK and global organizations, this is an indispensable guide for all HR professionals looking to resolve conflict in the workplace.