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Negotiating on Thin Ice: The 2004-2005 NHL Dispute (A)
by Deepak Malhotra Maly HoutOn September 15, 2004, the existing collective bargaining agreement (CBA) between the National Hockey League (NHL) and the National Hockey League Players' Association (NHLPA) expired. Because the two sides had failed to negotiate a new CBA by that date, NHL Commissioner Gary Bettman locked out the players--no hockey would be played, no revenues would be collected, and no salaries would be paid. The key issues in the negotiation were the league's demand for a salary cap and for the linking of salaries to league revenues. The players opposed both of these demands. After months of near-fruitless negotiation, Bettman threatened to cancel the entire season, a move that would destroy billions in revenue. Provides a rich history of the two sides' relationship and an account of the negotiations that led up to the season cancellation threat. Asks students to analyze the power tactics that each side has used to its advantage in prior negotiations and to propose strategies that might help either side pull off a successful negotiation in the current context, which involves entrenched positions, complex issues, and severe distrust.
Negotiating on Thin Ice: The 2004-2005 NHL Dispute (B)
by Deepak Malhotra Maly HoutAn abstract is not available for this product.
Negotiating the EU’s 2030 Climate and Energy Framework: Agendas, Ideas And European Interest Groups (Progressive Energy Policy Ser.)
by Oscar Fitch-Roy Jenny FairbrassIn 2014, European heads of state selected new targets for the EU as part of the 2030 climate and energy framework. These targets will guide the ambition and nature of EU policy in this area until 2030 and are likely to have important implications for Europe’s transition to a low-carbon economy. This book exposes the role of civil society and business interest groups in setting the policymaking agenda and defining the range of options for the framework. Based on a unique sample of 32 in-depth interviews with Brussels policy elites, this book casts EU interest representation in a new light. In a novel application of the ‘multiple streams approach’, sequential chapters present the problems faced by policymakers, the range of policy options available to address them and the political constraints within which policy entrepreneurs attempted to attached policies to problems.
Negotiating the Environment: Civil Society, Globalisation and the UN (Routledge Focus on Environment and Sustainability)
by Lauren E EastwoodCivil society participants have voiced concerns that the environmental problems that were the subject of multilateral environmental agreements negotiated during the 1992 Rio processes are not serving to ameliorate global environmental problems. These concerns raise significant questions regarding the utility of negotiating agreements through the UN. This book elucidates the complexity of how participants engage in these negotiations through the various processes that take place under the auspices of the UN—primarily those related to climate and biological diversity. By taking an ethnographic approach and providing concrete examples of how it is that civil society participants engage in making policy, this book develops a robust sense of the implications of the current terrain of policy-making—both for the environment, and for the continued participation of non-state actors in multilateral environmental governance. Using data gathered at actual negotiations, the book develops concepts such as participation and governance beyond theory. The research uses participant observation ethnographic methods to tie the theoretical frameworks to people’s actual activities as policy is generated and contested. Whereas topics associated with global environmental governance are traditionally addressed in fields such as international relations and political science, this book contributes to developing a richer understanding of the theories using a sociological framework, tying individual activities into larger social relations and shedding light on critical questions associated with transnational civil society and global politics.
Negotiating the Free Trade Area of the Americas
by Zuleika ArashiroThe first detailed historical account of the Free Trade Area of the Americas (FTAA) negotiations, this book covers the genesis of the project in the early 1990s to its demise in late 2003.
Negotiating the Impossible, Second Edition: How to Break Deadlocks and Resolve Ugly Conflicts (without Money or Muscle)
by Deepak MalhotraAward-winning professor from Harvard Business School offers a new and improved edition of his guide to navigating negotiation deadlock, while offering practical advice and stories of success.Updated with 20% new material, including a brand-new chapter and discussion guide.Harvard professor and negotiation adviser Deepak Malhotra shows how to defuse even the most potentially explosive situations and to find success when things seem impossible in this fully expanded upon second edition.Some negotiations are easy. Others are more difficult. And then there are situations that seem completely hopeless. Malhotra identifies three broad approaches for breaking deadlocks and resolving conflicts, and draws out scores of actionable lessons using behind-the-scenes stories of fascinating real-life negotiations, including:• drafting of the US Constitution• ending bitter disputes in the NFL and NHL• and beating the odds in complex business situations.He also shows how these same principles and tactics can be applied in everyday life, whether in a job interview or even negotiating with children. Brand new to this edition is a chapter on challenges facing today's world including how to effectively negotiate in virtual spaces, incorporate AI in your toolkit, and tackle increased polarization.With conflict escalating and no one willing to back down, Malhotra reminds us that negotiation is always, fundamentally, about human interaction. No matter how high the stakes the object of negotiation is to engage with other human beings in a way that leads to better understandings and agreements. The principles and strategies in this book will help you do this more effectively in every situation.
Negotiating the Impossible: How to Break Deadlocks and Resolve Ugly Conflicts (without Money or Muscle)
by Deepak Malhotra“Filled with great strategies you can immediately put to use in your business and personal lives . . . extremely entertaining, thought-provoking.” —Tyra Banks, CEO, TYRA Beauty, and creator of America’s Next Top ModelSome negotiations are easy. Others are more difficult. And then there are situations that seem completely hopeless. Conflict is escalating, people are getting aggressive, and no one is willing to back down. And to top it off, you have little power or other resources to work with. Harvard professor and negotiation adviser Deepak Malhotra shows how to defuse even the most potentially explosive situations and to find success when things seem impossible.Malhotra identifies three broad approaches for breaking deadlocks and resolving conflicts, and draws out scores of actionable lessons using behind-the-scenes stories of fascinating real-life negotiations, including drafting of the US Constitution, resolving the Cuban Missile Crisis, ending bitter disputes in the NFL and NHL, and beating the odds in complex business situations. But he also shows how these same principles and tactics can be applied in everyday life, whether you are making corporate deals, negotiating job offers, resolving business disputes, tackling obstacles in personal relationships, or even negotiating with children.As Malhotra reminds us, regardless of the context or which issues are on the table, negotiation is always, fundamentally, about human interaction. No matter how high the stakes or how protracted the dispute, the object of negotiation is to engage with other human beings in a way that leads to better understandings and agreements. The principles and strategies in this book will help you do this more effectively in every situation.“This book is magic for any deal maker.” —Daniel H. Pink, New York Times-bestselling author
Negotiating the New Normal: How India Must Grow in a Pandemic-Ridden World
by Saurav Jha'Growth is Dead. Long Live Growth.'The world economy was still reeling from the Global Financial Crisis of 2008 when the COVID-19 pandemic struck like a bolt of lightning in late 2019. Whatever remained of the neoliberal credo - based on the salience of free markets - was upended, and economic nationalism fast became the new stock ideology. In Negotiating the New Normal, Saurav Jha clinically examines why, in the wake of the coronavirus shock, strong economic recovery in the developed world is more doubtful than ever. Instead of throwing its weight behind a multipolar world order, China, by far the largest economy among the BRICS nations, has chosen to create a Pax Sinica. However, it is unlikely to make much headway owing to both internal economic contradictions and pushback from the West and beyond. And what of India? Can it become a 'new China' to serve as a key engine of global growth, overcoming the pandemic-induced setback as well as earlier policy missteps like demonetization?Answering all these questions and raising many more, Jha's deeply researched and cogently argued account examines the 'new normal' of a transactional, even predatory geo-economic climate where central banks are fast running out of answers and heavily indebted governments are desperately searching for silver bullets. This work of extraordinary depth and ambition, tracing the destinies of the major economic centres of the world, provides a nuanced, if sobering, context to the reader as it suggests what India must do to rise in this grave, new pandemic-ridden world.
Negotiating the Nonnegotiable: How to Resolve Your Most Emotionally Charged Conflicts
by Daniel Shapiro"A masterpiece."--William Ury, coauthor of Getting to YesIn this landmark book, world-renowned Harvard negotiation expert Daniel Shapiro introduces a groundbreaking, step-by-step method to resolve your most difficult conflicts. Find out how to successfully resolve your most emotionally charged conflicts. This indispensable guide reveals the five hidden emotional forces that strain your relations and block agreement: vertigo, repetition compulsion, taboos, assault on the sacred, and identity politics. The moment you feel attacked, these forces transform your conflict into an adversarial battle, turning even a straightforward disagreement into an emotional uproar. In Negotiating the Nonnegotiable, you will learn a powerful, proven approach to overcome these forces, reconcile your relations, and reach agreement in even your most challenging personal and professional disputes.From the Hardcover edition.
Negotiating the Path of Abraham, 2015 Progress and Challenges
by James K. SebeniusThe Abraham Path board reviews the last five years and seeks to frame and act on its major strategic, negotiating, and operational challenges going forward. The Abraham Path Initiative seeks to revitalize a route of Middle East cultural tourism following Abraham's path 4000 years ago. It begins in the ancient ruins of Harran, in modern-day Turkey, where Abraham first heard the call to "go forth." It passes through some of the world's most revered cultural, historical, and holy sites, ending in the city of Hebron/AI-Khalil at the tomb of Abraham. With Abraham as a venerated patriarchal figure for Islam, Judaism, and Christianity-monotheistic religions whose adherents have so often clashed-the potential unifying power of this conception has attracted a remarkable range of supporters from around the world as well as considerable media interest. Having lengthened the walkable part of the Path from 300km five years ago to over 2000km today, with thousands of people having walked parts of the Path, and having been awarded a major World Bank grant, several challenges nonetheless remain including regional war and turmoil, sustainable funding, tensions over the Path's activities in Israel, and possible next steps for the initiative.
Negotiating the Sweet Spot: The Art of Leaving Nothing on the Table
by Leigh ThompsonEverybody negotiates at various points every day, be it in life or business, and it&’s important to get it right.On average, people leave about 20% of potential mutual gains untapped in any negotiation. This is akin to taking 20% of the value in any deal and dumping it into a garbage canister. Finding that hidden 20%, the &“sweet spot,&” is a skill that takes practice but is also one that anybody can learn.Leigh Thompson offers best practices and tools within this book to use in daily negotiations and conflict situations. She calls these strategies &“hacks&” because they work but don&’t require a lot of investment, training, expense, and time. You don&’t have to be a CEO, senior VP, or regional brand manager to learn how to find the sweet spot in life&’s negotiations.In Negotiating the Sweet Spot, benefits include learning the following:Understanding where the sweet spot is in the deals you negotiateAdopting a big-picture mind-set when approaching any negotiationSeeing negotiations less as win-lose battles and more as opportunities to use problem-solving skillsUtilizing a tool kit of &“hacks&” that will work in any negotiation and have been proven effective by a top expert in the fieldNegotiating the Sweet Spot walks people of all skill and experience levels through simple and proven techniques that are sure to result in better outcomes for all parties and that uncover the hidden value that exists in any negotiation.
Negotiating with Giants: Get what you want against the odds
by Peter D. JohnstonHOW DO YOU NEGOTIATE with Wal-Mart? With America's President over going to war? A pay raise from an intimidating boss? More money for a struggling start-up? Sweeping social change? Your survival if you're taken hostage by an armed killer? In this award-winning bestseller, you will travel across time through riveting, real-life David & Goliath stories uncovering the secrets and strategies of successful smaller players so you, too, can get what you want against the odds.
Negotiating with Tough Customers
by Steve ReillyA guide to holding your ground with hardball negotiators, from a “talented advisor with a rare ability for connecting people with ideas” (Patrick Lencioni, bestselling author of The Five Dysfunctions of a Team).Negotiation is the middle ground between capitulation and stonewalling—a back-and-forth between two parties trying to reach agreement. If a price or other term is non-negotiable, there is no give and take, just “take it or leave it.” You may think you are negotiating, but if the other side isn’t playing, you aren’t either.Regardless of the industry, situation, or product, the two most common mistakes negotiators make are: 1) they give ground too easily, and 2) they get nothing in return. When dealing with tough customers, it is even more important to be able to defend your position and bargain for reciprocal concessions. Negotiating with Tough Customers provides proven methods for holding your ground against (seemingly) more powerful negotiators. But it goes further, making sure that when you do give ground, you get equal or better value in return.Using a cooperative, collaborative approach in a hardball negotiation just doesn’t work. Tough negotiators will play win-win, but only if they have nothing to lose. Negotiating With Tough Customers will make you a better salesperson by making you a better negotiator . . . and vice versa.
Negotiating with a Bully: Take Charge and Turn the Tables on People Trying to Push You Around
by Williams GregEveryone has felt bullied at some point in their lives, whether by a family member, childhood acquaintance, colleague, boss, or client. You know you have been bullied when you feel pressured, demeaned, and angered. You walked away from a negotiation feeling like you lost ground. You gave into demands and agreed to something that was not in your best interests. And you resented the way you felt. <P><P>Negotiating with a Bully will teach you how to skillfully deal with bullies in different forms and environments. You&’ll explore the mindset of a bully and understand the motivations and behavior so that you can gain an advantage over him or her.Negotiating with a Bully will give you the answers you need to become a more effective negotiator when you are confronted by a bully. <P><P>You will learn how to quickly and easily: Recognize the tactics of a bully—before you yield ground in a negotiation.Employ an arsenal of negotiation strategies, including some you may have never considered using before.Plan a negotiation with a bully so that you feel prepared to tackle the situation.Interpret the body language of the bully—and his or her target—to better assess his or her intentions.
Negotiating with a Customer You Can't Afford to Lose
by Thomas C. KeiserWhen a customer turns combative during a negotiation, it is important to avoid confrontation or compromise. Instead, a salesperson should lure the customer into a search for creative solutions to tough problems. To do this, salespeople should: 1) increase their variables and know their walkaway, because the more options, the greater the chances of success; 2) keep aggressive customers talking and listen for valuable information about the customer's business; 3) pause often and summarize the progress to reassure the customer; 4) assert their own company's needs to prevent making concessions; 5) try to make the customer commit to a full solution that works for both partners; 6) save the hardest issues for last; 7) start high, concede slowly, and know the value of every concession; and 8) avoid giving in to emotional blackmail and always refuse to fight.
Negotiating: Bullet Guides
by Karen ManneringWhat's in this book? Open this book and you will... - Build rapport - Overcome obstacles - Stay in control - Close dealsLearn how to negotiate: - Knowing your basics - Negotiating and influencing - Negotiating for a win-win - Understanding strategy and tactics - Building rapport - Handling objections - Staying in control - Closing the dealSample page spread:What are Bullet Guides?The answers you need - now.Clear and concise guides in a portable format. Information is displayed in an easy-to-read layout with helpful images and tables. Bullet Guides include all you need to know about a subject in a nutshell. Get right to the point without wading through loads of unnecessary information.
Negotiating: Bullet Guides
by Karen ManneringWhat's in this book? Open this book and you will... - Build rapport - Overcome obstacles - Stay in control - Close dealsLearn how to negotiate: - Knowing your basics - Negotiating and influencing - Negotiating for a win-win - Understanding strategy and tactics - Building rapport - Handling objections - Staying in control - Closing the dealSample page spread:What are Bullet Guides?The answers you need - now.Clear and concise guides in a portable format. Information is displayed in an easy-to-read layout with helpful images and tables. Bullet Guides include all you need to know about a subject in a nutshell. Get right to the point without wading through loads of unnecessary information.
Negotiation
by David M. Saunders Roy J. Lewicki Bruce BarryNegotiation is a critical skill needed for effective management. Negotiation 8e by Roy J. Lewicki, David M. Saunders, and Bruce Barry explores the major concepts and theories of the psychology of bargaining and negotiation, and the dynamics of interpersonal and intergroup conflict and its resolution. It is relevant to a broad spectrum of management students, not only human resource management or industrial relations candidates.
Negotiation
by Harvard Business School PressNegotiation--whether brokering a deal, mediating a dispute, or writing up a contract--is both a necessary and challenging aspect of business life. This guide helps managers to sharpen their skills and become more effective deal makers in any situation.
Negotiation & Dispute Resolution
by Beverly J. DeMarr Suzanne de JanaszFormerly published by Chicago Business Press, now published by Sage Negotiation and Dispute Resolution, Second Edition utilizes an applied approach to covering basic negotiation concepts while highlighting a broad range of topics on the subject. Authors Beverly J. DeMarr and Suzanne C. de Janasz help students develop the ability to successfully negotiate and resolve conflicts in a wide variety of situations in both their professional and personal lives.
Negotiation & Dispute Resolution
by Beverly J. DeMarr Suzanne de JanaszFormerly published by Chicago Business Press, now published by Sage Negotiation and Dispute Resolution, Second Edition utilizes an applied approach to covering basic negotiation concepts while highlighting a broad range of topics on the subject. Authors Beverly J. DeMarr and Suzanne C. de Janasz help students develop the ability to successfully negotiate and resolve conflicts in a wide variety of situations in both their professional and personal lives.
Negotiation Advice: A Synopsis
by Michael A. WheelerDistills the negotiation advice of more than a dozen general books on negotiation. Compares and contrasts specific prescriptions and organizes the books into five loose categories: win-win or mutual gains negotiation, negotiation analysis, relational negotiation, negotiation in context, and the school of hard knocks. An appendix provides a more extensive bibliography.
Negotiation Analysis: An Introduction
by Michael A. WheelerProvides an overview of the seven elements of negotiation analysis. These elements include BATNAs (nonagreement walk-aways), parties, interests, value-creation, barriers to agreements, power, and ethics. Illustrations are drawn from a range of contexts (from buying a car and the sale of a business to dispute resolution and international diplomacy).
Negotiation Analysis: The Science and Art of Collaborative Decision Making
by Howard RaiffaThis masterly book substantially extends Howard Raiffa’s earlier classic, The Art and Science of Negotiation. It does so by incorporating three additional supporting strands of inquiry: individual decision analysis, judgmental decision making, and game theory. Each strand is introduced and used in analyzing negotiations. The book starts by considering how analytically minded parties can generate joint gains and distribute them equitably by negotiating with full, open, truthful exchanges. The book then examines models that disengage step by step from that ideal. It also shows how a neutral outsider (intervenor) can help all negotiators by providing joint, neutral analysis of their problem. Although analytical in its approach—building from simple hypothetical examples—the book can be understood by those with only a high school background in mathematics. It therefore will have a broad relevance for both the theory and practice of negotiation analysis as it is applied to disputes that range from those between family members, business partners, and business competitors to those involving labor and management, environmentalists and developers, and nations.
Negotiation Boot Camp
by Ed BrodowWe find ourselves engaged in various kinds of negotiations every day, from trying to land a new account or win a promotion at work, to buying a house or a car, or bargaining down a cell phone bill, or settling a dispute with a friend or spouse. In this groundbreaking book, negotiation expert Ed Brodow shows us how to settle conflicts amicably to reach a win-win solution every time. Using the no-nonsense, results-oriented boot camp approach, Brodow drills readers on the basic skills needed to master the art of negotiation. After completing Brodow’s basic training program, you will have learned how to: • Conquer your fear of confrontation and overcome the negative behaviors that hold you back • Identify and develop your personal negotiation style • Assess the other side’s strengths and weaknesses • Get the other side to make concessions without giving up any of your goals • Master the art of listening to understand the other side’s position and strengthen your own • Avoid getting sidetracked by personal or emotional issues • Create an atmosphere of trust in which the other party is a collaborator rather than a competitor • Break through impasses and close the deal Using a wealth of examples from real-life encounters, Brodow demonstrates how to negotiate for things most readers never knew were negotiable, such as department store purchases, medical costs, loan rates, phone bills, and credit card fees. He reveals how to develop the skills and the confidence each of us need to negotiate successfully, and achieve our goals at work and in our personal lives.