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Performance Appraisals: Strategies for Success
by Diane ArthurLearn how to make the performance appraisal process deliver maximum value to the organization. Performance appraisals are a critical tool for aligning employee performance with the goals of the organization. They also provide a key point of contact between managers and their people. Yet there are few tasks managers dread more. This book will equip you to meet this managerial challenge with confidence and enthusiasm. Learn how you can make the performance appraisal process deliver maximum value to both the organization and employees. Assessments, diagrams and checklists help you gain a thorough understanding of the performance appraisal process and your role at every stage. Real-world scenarios illustrate common situations and let you listen in on sample conversations. Clear, step-by-step instructions help you write the performance review document and prepare for the critical face-to-face meeting. Throughout the book, exercises give you the opportunity to apply what you learn directly to your own performance appraisal situation. Readers will learn how to: • Assess past performance and set achievable objectives • Prepare a written performance review following a seven-step format • Ensure a successful face-to-face meeting • Create career development plans that support organizational and personal goals • Deal with disciplinary issues and documentation • Coach employees to improve performance • Identify key elements in creating and maintaining a motivating atmosphere • Build relationships and monitor performance with remote employees
Performance Architecture: The Art and Science of Improving Organizations
by Carol Haig Lynn Kearny Roger Addisonn) impacts results in organizations. They also show how to scale performance improvement activities and apply them successfully to projects or initiatives of various sizes.<P><P> "This is an excellent, practical guide to the field of Human Performance Technology, communicated in straightforward language. The authors have given a broad audience access to solid, research-based methods and tools for improving the performance of people at any and all levels of organizations." -Carl Binder, CPT, PhD, senior partner, Binder Riha Associates "Performance Architecture gives you concrete ideas about how to improve performance in the workplace. Adding it to your library is a must." -Judith Hale, CPT, Ph.D., Hale Associates
Performance Assurance for IT Systems
by Brian KingPerformance Assurance for IT Systems emphasizes the importance of addressing performance and technology-related issues from the beginning of the planning process, at the feasibility and bid stages. It promotes the concept of Performance Assurance throughout the entire system lifecycle, covering technology, relevant processes, and people-related top
Performance Based Contracting: Eine Performance Measurement & Management Konzeption und empirische Analyse von Wirkungszusammenhängen (Supply Chain Management)
by Florian U. HenneVor dem Hintergrund der Digitalisierung und steigender Konkurrenz aus Fernost stellen Unternehmen zunehmend ihre traditionellen Geschäftsmodelle in Frage. Der Wandel hin zu primär als Dienstleistung vermarkteter Wertschöpfung betrifft die Gestaltung unternehmensübergreifender Netzwerke. Seit einigen Jahren schlägt hierzu die Beschaffungsmarktforschung anreizbasierte Verträge als Lösungsmechanismus vor. Performance Based Contracting (PBC) stellt dabei einen Ansatz dar, bei dem Kunden nicht mehr Investitionsgüter wie z.B. Maschinen und Anlagen kaufen, sondern deren Nutzung entlohnen. Der Leistungskern ist dann nicht mehr das physische Produkt, sondern das mit seiner Nutzung verbundene Gesamtergebnis. Erstaunlich ist jedoch, dass hierbei die Forschung zu Performance Management und Performance Measurement (PMM) aus dem Controlling bislang kaum aufgegriffen wird – und das, obwohl gerade die Definition, Messung, Überwachung und Steuerung von Performance von der PBC-Forschung im Einkauf als eines der zentralen Umsetzungsprobleme erkannt wurde. Die vorliegende Arbeit greift genau dieses Defizit auf, in dem es beschaffungswirtschaftliche PBC- und controllinggetriebene PMM-Erkenntnisse miteinander verbindet und so ein PMM für PBC entwickelt und empirisch untersucht.
Performance Benchmarking
by Peter Bogetoft"In this book, Peter Bogetoft - THE expert on the theory and practice of benchmarking - provides an in-depth yet very accessible and readable explanation of the best way to do benchmarking, starting from the ground up." Rick Antle William S. Beinecke Professor of Accounting, Yale School of Management CFO, Compensation Valuation, Inc. "I highly recommend this well-written and comprehensive book on measuring and managing performance. Dr. Bogetoft summarizes the fundamental mathematical concepts in an elegant, intuitive, and understandable way." Jon A. Chilingerian Professor, Brandeis University and INSEAD "Bogetoft gives in his book Performance Benchmarking an excellent introduction to the methodological basis of benchmarking." Christian Parbøl Director, DONG Energy "This book is the primer on benchmarking for performance management." Albert Birck Business Performance Manager, Maersk Oil "This excellent book provides a non technical introduction for performance management." Misja Mikkers, Director, Dutch Health Care Authority "With this very well written and comprehensive introduction to the many facets of benchmarking in hand, organizations have no excuse for not applying the best and cost effective benchmarking methods in their performance assessments." Stig P. Christensen Senior R&D Director, COWI
Performance Breakthrough: A Radical Approach to Success at Work
by Cathy Rose SalitBreak through to your peak performance!Whether you're navigating your way on a new team, expanding your leadership role, or just trying to get heard in a meeting, you're facing the kind of workplace challenge we all run into sooner or later: you need a new performance.In Performance Breakthrough, Cathy Salit presents the revolutionary strategies that she's proven successful through over twenty years' experience custom-creating workshops for powerhouse clients including American Express, Nike, Coca-Cola, and DIRECTV. Artfully blending techniques from theatrical performance with the new science of performative psychology, Salit guides readers through forging new relationships guaranteed to yield greater success and satisfaction. Performance Breakthrough outlines proven techniques, including taking an emotional inventory; crafting new scripts for greater confidence, stronger relationships, and better outcomes; building ensembles; improvising; and listening--really listening--including accepting others' criticism and input.No matter what your challenge, Salit's innovative philosophy, case studies, practical exercises, and inspiring advice will help you deliver your own top performance.
Performance Budgeting
by Marc RobinsonThis book examines the theory and practice of performance budgeting, which aims make government more effective by linking the funding of government agencies to the results they deliver. In a combination of thematic studies and case studies, it clearly presents the diverse range of contemporary performance budgeting models and examines their effectiveness. Its coverage is truly international, spanning developed, developing and middle-income countries. Implementation strategy and the supporting accounting, performance measurement and other systems are systematically treated.
Performance Budgeting (with CD): What Works, What Doesn't
by William G. Arnold CDFM-A, CCAImprove Your Agency's Performance Budgets and Accountability ReportsPerformance Budgeting: What Works, What Doesn't is a must-have resource for government officials implementing performance budgeting within their organizations. The author examines performance budgets and accountability reports from a cross-section of federal agencies and offers an objective critique of both their form and content. Examples of the best—and the worst—federal performance budgeting efforts offer insights and lessons for agency officials charged with determining the best performance budgeting techniques to put into practice. Readers will benefit from reviewing examples of other organizations' work and will learn how to use evaluation tools to apply performance budgeting techniques to their own organizations.Understand the evolution of performance budgeting and its inherent advantagesExamine the performance budgets and results for eleven federal agenciesBenchmark against the best agency submissions, and avoid the pitfalls of poor budgets and accountability reportsIdentify the attributes of good performance measures and learn how to develop themBonus! Includes a CD-ROM with the latest performance and accountability reports for all 24 CFO agencies.
Performance Budgeting Reform: Theories and International Practices
by Alfred Tat-Kei Ho Maarten De Jong Zaozao ZhaoUsing theoretical frameworks to explore the political, organizational, and cultural dynamics of performance budgeting, this book examines the adoption of performance budgeting in a variety of countries, how it has been implemented, and why it succeeded or failed. Chapters include case studies from a wide range of continents and regions including the U.S., Africa, Asia, Australia, Europe, Latin America, and the Middle East. Each case study pays careful attention to the unique historical, political, and cultural contexts of reform and closely examines how performance informed the budgetary process. Chapters investigate theory-driven analysis, focusing on common themes related to international policy diffusion, organizational change, stakeholder politics and gaming, communication and information management, principal–agent dynamics, and institutional constraints. Contributors include both scholars and seasoned practitioners with extensive experience in implementing or advising performance budgeting reforms. With emphases on both theories and practices, this book is written for graduate courses in public budgeting and comparative public administration, providing theoretical insights into budgeting reforms in developing countries, as well as practice-relevant and actionable recommendations for current and future policymakers and budget reformers.
Performance Budgeting for State and Local Government
by Janet M. Kelly William C. RivenbarkProvides a comprehensive theoretical and practical framework for informing budget decisions based on the efficiency and effectiveness of service delivery. The authors enliven the text with references to their original research and personal experiences with performance measurement, citizen satisfaction surveys, and financial management practices. This edition includes increased coverage of cost accounting procedures and of citizen participation in performance management.
Performance Challenges in Organizational Sustainability: Practices from Public and Private Sector (Responsible Leadership and Sustainable Management)
by Mari Kooskora Aleksandra KekkonenThis book conceptualizes and clarifies the meaning of sustainable performance, approaching it holistically from different perspectives. It focuses on challenges related to movements to transform the world economy into more modern, resource-efficient, and competitive, while keeping in mind harmonization of environmental, social, and governance objectives. This has brought along new initiatives and undertakings that invite people, communities, and organizations to participate in building greener and more sustainable future. The book discusses the UN Sustainable Development Goals (SDGs), EU Green Deal and Climate Pact, and Environmental, Social and Governance (ESG) metrics. It tackles policies and strategies that integrate sustainable practices into business activities to align with these goals, focusing on the increasing number of regulations, such as ESG Reporting, Sustainable Finance Disclosure Regulation (SFDR), Corporate Sustainability Reporting Directive (CSRD), and Green Taxonomy. The book highlights new challenges organizations will face as they navigate their way through these goals and regulations, and provides practical coping tips. It is divided into four main parts which consecutively discuss and analyze the concepts and approaches more generally in the first part, challenges, approaches, and metrics on green and sustainable performance on regional and local level in the second part; and on companies' level in the third part; and how top-down (public sector) and bottom-up (private sector) approaches meet. Finally, in the fourth part, the book showcases concrete cases and best practices related to the above-described topics showing how the challenges related to green and sustainable performance have been turned to new opportunities and competitive advantage in different organizations in different industries. The book is a valuable resource for not only academia, researchers, master, and doctoral level students (especially in the sustainability courses), and executive trainings, but also practitioners, politicians, public officials, and organizational leaders interested in turning their organizations into more sustainable units.
Performance Characterization and Benchmarking. Traditional to Big Data
by Meikel Poess Raghunath NambiarThis book constitutes the refereed post-conference proceedings of the 6th TPC Technology Conference, TPCTC 2014, held in Hangzhou, China, in September 2014. It contains 12 selected peer-reviewed papers, a report from the TPC Public Relations Committee. Many buyers use TPC benchmark results as points of comparison when purchasing new computing systems. The information technology landscape is evolving at a rapid pace, challenging industry experts and researchers to develop innovative techniques for evaluation, measurement and characterization of complex systems. The TPC remains committed to developing new benchmark standards to keep pace and one vehicle for achieving this objective is the sponsorship of the Technology Conference on Performance Evaluation and Benchmarking (TPCTC). Over the last five years TPCTC has been held successfully in conjunction with VLDB.
Performance Coaching
by Carol WilsonEffective performance coaching helps individuals and organizations achieve their maximum potential, tackle challenges, and reach specific goals. It leads to personal and professional development and helps create a work-life balance. Written as an introduction for those thinking of becoming or hiring a coach – personal or corporate – and a reference guide for experienced coaches, Performance Coaching offers a guide to the fundamentals of coaching by illustrating how to develop a best practice approach Using practical tools throughout the text and international case studies to demonstrate the various cultural challenges, Performance Coaching is a complete resource for developing coaching in any organization. The new edition is completely updated to offer a greater focus on building a coaching culture in organizations and on the challenges that leaders face in understanding and developing a coaching approach.
Performance Coaching For Dummies
by Gladeana Mcmahon Averil LeimonPerformance coaching is a modern and rapidly growing method used to assist development, and involves helping individuals to improve their performance in all areas of their life, with a particular emphasis on the workplace. Performance coaching draws parallels with NLP and often focuses on the psychology of excellence - making what's good even better, and helping individuals keep ahead of the game. On an organisational level it can include helping managers to consider how to get the best from their staff, peers and superiors, as well as helping to identify strengths, weaknesses, opportunities and threats. A performance coach assists individuals in building on their successes and helps to design, plan and instigate successful business/life strategies.Despite its popularity confusion still surrounds coaching. It is a relatively new area and there is still a lack of understanding about how best to use coaching and in what specific situations it will be most effective. In addition to this, anyone can assume a performance/professional/business/life coach title without holding any particular qualification or registration. With this increased awareness and confusion the need for a no-nonsense book on the topic that offers trusted advice is needed all the more, which is where Performance Coaching For Dummies steps in.
Performance Coaching for Complex Projects: Influencing Behaviour and Enabling Change (Advances in Project Management)
by Tony LlewellynPerformance Coaching for Complex Projects recognises a world of complex undertakings for which the common transactional mindsets and methodologies will not produce the required results. The author advocates, instead, the novel concept that the project manager or team leader should coach the team as part of their role. Managing complexity requires greater use of influence and less reliance on coercion. Learning how to recognise the clues that reveal personal preferences, character traits and motivations will allow you to communicate in a way that recognises how different team members see the world. Team coaching helps the project team work together to think through their issues and then collectively implement the solution. Tony Llewellyn has structured his book in two parts. Part I looks at the challenges of complexity and makes the case for a shift from a transactional directive mindset to a transformational coaching philosophy. Part II introduces a model of project team coaching including the processes and methodologies that have been shown to be effective in improving team performance. Complex projects are invariably messy, not least because of the human factors associated with them. Performance Coaching for Complex Projects is essential reading for anyone responsible for managing in uncertain, challenging and changing environments.
Performance Coaching: A Complete Guide to Best Practice Coaching and Training
by Carol WilsonPerformance Coaching is a complete resource for improving organizational and employee performance through coaching. Full of tips, tools and checklists, it covers all the fundamental elements of the coaching process, from developing the skills needed to coach effectively, to coaching in leadership, cross-cultural coaching and measuring return on investment. It also explores the key techniques and models in the field, from 360-degree feedback to Neuro-linguistic programming (NLP), to allow readers to identify which approach is most suited to specific situations. Featuring case studies from organizations including Virgin, Johnson & Johnson and IKEA showing how effective coaching approaches have been applied in practice, this book is for coaches of all levels of experience, as well as HR managers and leaders looking to embed a coaching culture in their organizations.This revised third edition of Performance Coaching has been updated to include the latest insights and developments and contains new chapters on distance coach training and peer leadership in the workplace and new material on neuroscience in coaching, coaching in education, managing difficult conversations and stakeholder mapping.
Performance Consulting
by William J. RothwellImproving individual and organizational performance is imperative to establishing and maintaining a high performance workplace, developing intellectual capital, promoting productivity, and enhancing profitability. Organizations must be flexible and agile in approaching business strategies. Against this backdrop, the time has come to revisit the role of training, HRD, and instructional design in today's organizations. Performance Consulting: Applying Performance Improvement in Human Resource Development is a leading-edge text that maps to existing curricula and syllabi, as well as real-world workplace learning and performance workflow, covering HRD, systemic and strategic approaches to organizational learning and performance improvement, roles, competencies, instructional design, performance analysis and evaluation, and implementation.
Performance Consulting: A Practical Guide for HR and Learning Professionals (2nd edition)
by Dana Gaines Robinson James C. RobinsonThis work helps readers master the science and art of performance consulting, looking at analytical and assessment techniques as well as consultative and partnering practices. This second edition covers dozens of new tools and techniques, with numerous templates, checklists, and graphics available on the publisher's web site. There is a new chapter on how to proactively identify performance consulting opportunities. Another new chapter answers questions the authors have been asked frequently in the years since the first edition was published. Exercises, key points, and a glossary are included, along with real-life examples of people who have put the techniques described in the book into practice. The readership for the book includes professionals in training, human resources, and organizational development. The authors are consultants. Annotation ©2008 Book News, Inc., Portland, OR (booknews.com)
Performance Consulting: A Strategic Process to Improve, Measure, and Sustain Organizational Results
by Dana Gaines Robinson James C. Robinson Jack J. Phillips Patricia Pulliam Phillips Dick HandshawNEW EDITION, REVISED AND UPDATEDIn America, organizations spend $175 billion in training initiatives and more than $500 billion in human resource solutions every year yet often have little to show for it. One reason is that people "jump to solutions" before they identify the causes of the problem. Performance consultants are effective because they partner with clients to clarify business goals and determine root causes for gaps between desired and current results. Only then are specific solutions agreed upon and implemented. This third edition of the classic book that introduced performance consulting adds a wealth of new material. There are new case examples throughout and four new chapters providing detailed steps for measuring results from performance consulting initiatives on five different levels, including ROI. The book includes a never-before-published Alignment and Measurement Model, allowing you to connect organizational needs and performance consulting initiatives designed to address those needs with the appropriate level of measurement. This remains a profoundly practical book, featuring tools, models, and checklists. It will enable you to make a difference in your organization that is valued, measurable, and sustainable.
Performance Conversations: How to Use Questions to Coach Employees, Improve Productivity, and Boost Confidence (Without Appraisals!)
by Christopher D. LeeThere are three universal truths about traditional performance management: they are widely used, universally despised, and are known to be ineffective. Performance Conversations offers a new model rooted in proven management science and tailored to today's workplace. Moving beyond ad hoc alternatives, this approach provides a unified framework for enhancing employee performance through continuous, manager-led practices. Like sliding the right key in a lock, performance conversations can open the door to unlimited possibilities. Dozens of ready-to-use templates and tools make the system practical, accessible, and easy to implement. Designed with today's workforce in mind, it aligns with the expectations of millennial and remote employees alike.Perfect for HR leaders and team managers, this guide delivers a smart, actionable solution for improving performance without the frustration of traditional reviews.
Performance Dashboards
by Eckerson Wayne W.Tips, techniques, and trends on harnessing dashboard technology to optimize business performance In Performance Dashboards, Second Edition, author Wayne Eckerson explains what dashboards are, where they can be used, and why they are important to measuring and managing performance. As Director of Research for The Data Warehousing Institute, a worldwide association of business intelligence professionals, Eckerson interviewed dozens of organizations that have built various types of performance dashboards in different industries and lines of business. Their practical insights explore how you can effectively turbo-charge performance-management initiatives with dashboard technology. Includes all-new case studies, industry research, news chapters on "Architecting Performance Dashboards" and "Launching and Managing the Project" and updated information on designing KPIs, designing dashboard displays, integrating dashboards, and types of dashboards. Provides a solid foundation for understanding performance dashboards, business intelligence, and performance management Addresses the next generation of performance dashboards, such as Mashboards and Visual Discovery tools, and including new techniques for designing dashboards and developing key performance indicators Offers guidance on how to incorporate predictive analytics, what-if modeling, collaboration, and advanced visualization techniques This updated book, which is 75% rewritten, provides a foundation for understanding performance dashboards, business intelligence, and performance management to optimize performance and accelerate results.
Performance Dashboards and Analysis for Value Creation
by Jack AlexanderNo matter what industry your company competes in, you need to have a firm understanding of how to create a direct link between shareholder value and critical business processes in order to improve performance and achieve long-term value. Performance Dashboards and Analysis for Value Creation contains the information and expertise you need to do just this-and much more.
Performance Driven Thinking: A Challenging Journey That Will Encourage You to Embrace the Greatest Performance of Your Life
by Bobby Kipper David L. HancockA turbocharged handbook to reaching your fullest potential professionally and then maintaining it for the rest of your life. Did you know you were born to perform beyond your wildest expectations? Performance Driven Thinking will serve as your personal coach to a life of personal and professional prosperity. This journey will take you to a feeling of embracing life in the winner&’s circle. It will assist you in overcoming the simple challenges of everyday issues to existing at a level which will benefit those who choose to take it. The key to this journey will begin when you discover the desire to perform and will end up with you embracing the will to perform. Non-performance in your life is no longer an option. Your stage is set. You have had a lifetime to prepare. Performance Driven Thinking will be your ticket to your personal and professional performance of a lifetime. What&’s stopping you? You were born to perform.
Performance Drivers in the Australian Banking and Financial Industry (Routledge Advances in Management and Business Studies)
by Ashish Malik Ami-Lee Kelly Philip J. Rosenberger IIITalent management is a way banks acquire competitive advantage. Practices such as personality profiling with effective knowledge-based productivity and the application of high-performance work systems help to set a company apart from its competition and maintain this competitive advantage. This book provides an in-depth look at the relationship between personality types and individual-level performance in knowledge-based environments, through cases in Australia’s banking and finance sector. This book also examines how high-performance workplace systems influence individual performance in relation to productivity through a multi-level analysis of micro- and meso-level factors. The findings in this book have relevant implications not only for the Australian system but also for other banking and financial service contexts outside of Australia.
Performance Evaluation and Army Recruiting
by Steven Garber James N. DertouzosTraditional performance metrics, such as number of contracts signed per month per Army recruiter, do not adequately measure recruiter effort, skill, and productivity. The authors develop a "preferred performance metric" that takes into account the difficulty of recruiting different types of youth in various markets and propose short-term changes to the system that would more accurately assess recruiter effort and skill.