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Professional Practice in Learning and Development: How to Design and Deliver Plans for the Workplace
by Mark LoonProfessional Practice in Learning and Development guides learning and development practitioners and students in designing and delivering effective people development in the modern organization. It is a core text for those studying for learning and development qualifications such as the Chartered Institute of Personnel and Development Intermediate level, and a useful handbook for those in learning and development roles looking to develop their understanding of the latest developments facing the profession. With a particular focus on digital, blended and social learning it will help you deliver more for less. Starting with an introduction to learning and development, it shows how to make the business case for activities, use metrics to demonstrate the value add, and engage the right stakeholders.Drawing on the latest research, Professional Practice in Learning and Development highlights the new opportunities made available to the learning and development practitioner by technology, new media and the networked world in which we live. It looks at approaches to helping people learn and how to develop tailored solutions. Case studies and reflective questions develop skills in facilitating collaborative learning, working in teams, and communicating effectively with all stakeholders. This book also equips you to measure and communicate the value of the programmes and, drawing on insights from neuroscience, demonstrates some practical new tools for engaging learners to improve the effectiveness of their work.
Professional Practice: A Guide to Turning Designs into Buildings
by Paul SegalWhat you need to know to protect your designs and get them built as you envision them; how to get and keep clients and become their trusted advisor and professional--every architect needs the answers in this concise, thorough, and readable guide. Who are the parties in architecture, engineering, and construction? How do you market architectural services (get the project)? What are the basic project delivery methods? What are the forms of owner/architect and owner/contractor agreements and what services do they cover? How should you charge for your services? How do you set up an office? What insurance, legal, and accounting issues must you consider? What is project management and who should do it? What are zoning and building codes about?
Professional Practices: Commitment and Capability in a Changing Environment
by Tony BecherThere is recurrent public concern with enhancing the quality of professional performance. What is the con-temporary understanding of professionalism? Are the needs of professionals in various fields being met in today's world, as what is commonly called "continuing professional development" has become of a sizable industry? Many books treat the professions as a homo-geneous group and view them from an external stand-point. In Professional Practices Tony Becher investigates the differences as well as the similarities between and within professional groupings, and presents the perspec-tives of insiders. One particular theme concerns the main patterns of change in professional careers and the spe-cific problems faced by women professionals in a largely male-dominated environment.Brilliantly written, the book focuses on six professions-medicine, pharmacy, law, accountancy, architecture, andslructural engineering. The material is based on 190 interviews with a variety of members of the six professions. Becher's book offers original and sensitive insight into the working Ives of practitioners and an understanding of the ideas and values they embrace. He a'gjes that their high sense of commitment stems from a concern to enhance their individual reputations and to maintain their collective professional status. Becher highlights re variety of activities in which these professionals are engaged and the reasons for their reponses to social and political pressures from outside their fields. Above all, he seeks to demystify professionalism and to show that professional people share with others a wide range of universal human feelings and concerns. A postscript raises the issue of why -Diversities are little involved with continuing education in the professions.Practicing professionals will benefit from this insight into how people in their own and other professions cope with similar problems. Becher's volume will be particularly ap-pealing to educationists, policymakers, and social scientists interested in the subject of professionalism, those involved in the provision of initial and mid-career change for the orofessions, and those with a lay interest in the topic.
Professional Real Estate Development: The ULI Guide To The Business
by Richard Peiser David HamiltonThis basic primer covers the nuts and bolts of developing all types of real estate, including multifamily, office, retail, and industrial projects. Thoroughly updated, this new edition includes numerous case studies of actual projects as well as small-scale examples that are ideal for anyone new to real estate development.
Professional Report Writing
by Simon MortProfessional Report Writing is probably the most thorough treatment of this subject available, covering every aspect of an area often taken for granted. The author provides not just helpful analysis but also practical guidance on such topics as: ¢ deciding the format ¢ structuring a report ¢ stylistic pitfalls and how to avoid them ¢ making the most of illustrations ¢ ensuring a consistent layout. The theme throughout is fitness for purpose, and the text is enriched by a wide variety of examples drawn from the worlds of business, industry and government. The annotated bibliography includes a review of the leading dictionaries and reference books. Simon Mort's book is destined to become an indispensable reference work for managers, civil servants, local government officers, consultants and professionals of every kind.
Professional Responsibility in Dentistry: A Practical Guide to Law and Ethics
by Joseph P. GraskemperPROFESSIONAL RESPONSIBILITY IN DENTISTRY Concise guide to practical information on dental law, ethics, and practice management, all tailored to any dental practice Professional Responsibility in Dentistry, Second Edition is a clinically oriented guide to legal and ethical requirements in a dental practice. This thoroughly revised new edition takes a practical approach, providing examples and case studies of situations that dentists may face, with discussions of dental law, risk management, professionalism, and ethics as they relate to each situation. Divided into four sections to allow for comprehensive and accessible coverage of the subject, the Second Edition adds new chapters on taking practices to the next level and how to read a profit and loss statement, as well as offering updates and new information throughout. Professional Responsibility in Dentistry provides key information on: Lawsuits, including the effects of losing one, the regulation of dentistry, and definitions of important legal concepts in the field The doctor-patient relationship, refusing to treat, medical-dental history, child and elder abuse, informed consent, and record keeping Statute of limitations, abandonment, standard of care, peer review, risk management, and managing employees and associates Starting or buying a practice, marketing for a successful practice, multispecialty practices, and taking your practice from ‘better’ to ‘best’ Bringing legal and ethical issues to life with real-world clinical cases, Professional Responsibility in Dentistry, Second Edition is an essential resource for dental students, new dentists, and any practicing dentist.
Professional Responsibility: A Context And Practice Casebook
by Barbara Glesner FinesThis text is directed toward the learning outcomes students need and want in a basic professional responsibility course: mastering the doctrine regarding the regulation of law practice (including express instruction on reading rules and researching the law of professional responsibility); forming a vision of themselves as an attorney and a career plan that fits that vision; learning to identify the risks of discipline, liability, or business and reputational loss; and acquiring skills to practice law in a way that reduces those risks. The book provides clear learning outcomes for each unit, learning tools such as self-tests, checklists and graphics. Each chapter includes practice problems, including exercises designed to integrate skills such as reflection, research, counseling, and drafting. An appendix provides students advice on preparing for the multistate professional responsibility exam, with practice multiple-choice problems.<P> This book is part of the Context and Practice Series, edited by Michael Hunter Schwartz, Professor of Law & Associate Dean for Faculty and Academic Development, Washburn University School of Law.
Professional Scrum Master und Product Owner für Dummies (Für Dummies)
by Juliane PilsterFacilitator oder Wert-Maximierer? Wo sehen Sie Ihre Stärke? Dieses Buch ist Ihr idealer Begleiter, wenn Sie sich auf die Scrum-Master- oder die Product-Owner-Zertifizierungsprüfung der Scrum.org im Selbststudium vorbereiten möchten. Es deckt die Scrum-Grundlagen, Methoden und bewährten Praktiken, die für die Prüfung relevant sind, umfassend ab. Mit Beispielen und Tipps aus der Praxis ist es schnell zugänglich und hilft Ihnen, Ihr Verständnis von Scrum zu festigen. Das Buch enthält 84 beispielhafte Übungsfragen und kommentierte Lösungen, um sicherzustellen, dass Sie optimal vorbereitet sind. Sie erfahren Welche Bedeutung Transparenz, Inspektion und Adaption in Scrum haben Was die Aufgabe des Scrum Teams ist und wie Scrum Events vor sich gehen Welche »Good Practices« Ihnen den Alltag erleichtern Wie die Zertifizierungsprüfungen ablaufen
Professional Secrecy of Lawyers in Europe
by The Bar of BrusselsThis book examines the lawyer's duty of professional secrecy (also known as the attorney-client privilege) in the twenty-seven Member States of the European Union, the three Member States of the European Economic Area, and Switzerland. It provides valuable information for those working on transactions or litigations which involve several countries - they can use this book to find out to what extent any information shared with or any advice received from a lawyer is protected in each of these countries.
Professional Security Management: A Strategic Guide
by Charles SwansonHistorically, security managers have tended to be sourced from either the armed forces or law enforcement. But the increasing complexity of the organisations employing them, along with the technologies employed by them, is forcing an evolution and expansion of the role, and security managers must meet this challenge in order to succeed in their field and protect the assets of their employers. Risk management, crisis management, continuity management, strategic business operations, data security, IT, and business communications all fall under the purview of the security manager. This book is a guide to meeting those challenges, providing the security manager with the essential skill set and knowledge base to meet the challenges faced in contemporary, international, or tech-oriented businesses. It covers the basics of strategy, risk, and technology from the perspective of the security manager, focussing only on the 'need to know'. The reader will benefit from an understanding of how risk management aligns its functional aims with the strategic goals and operations of the organisation. This essential book supports professional vocational accreditation and qualifications, such as the Chartered Security Professional (CSyP) or Certified Protection Professional (CPP), and advises on pathways to higher education qualifications in the fields of security and risk management. It is ideal for any risk manager looking to further their training and development, as well as being complementary for risk and security management programs with a focus on practice.
Professional Selling
by Lisa Beeler Gregory A. Rich Ryan Mullins Wyatt Schrock Dawn Deeter-Schmelz Gary Hunter Terry LoeFormerly published by Chicago Business Press, now published by Sage Professional Selling covers key sales concepts and strategies by highlighting detailed aspects of each step in the sales process, from lead generation to closing. Co-authored by faculty from some of the most successful sales programs in higher education, the Second Edition also offers unique chapters on digital sales, customer business development strategies, and role play. This title is accompanied by a complete teaching and learning package. Contact your Sage representative to request a demo. Learning Platform / Courseware Sage Vantage is an intuitive learning platform that integrates quality Sage textbook content with assignable multimedia activities and auto-graded assessments to drive student engagement and ensure accountability. Unparalleled in its ease of use and built for dynamic teaching and learning, Vantage offers customizable LMS integration and best-in-class support. It′s a learning platform you, and your students, will actually love. LMS Cartridge: Import this title’s instructor resources into your school’s learning management system (LMS) and save time. Don’t use an LMS? You can still access all of the same online resources for this title via the password-protected Instructor Resource Site. Learn more.
Professional Selling
by Lisa Beeler Gregory A. Rich Ryan Mullins Wyatt Schrock Dawn Deeter-Schmelz Gary Hunter Terry LoeFormerly published by Chicago Business Press, now published by Sage Professional Selling covers key sales concepts and strategies by highlighting detailed aspects of each step in the sales process, from lead generation to closing. Co-authored by faculty from some of the most successful sales programs in higher education, the Second Edition also offers unique chapters on digital sales, customer business development strategies, and role play. This title is accompanied by a complete teaching and learning package. Contact your Sage representative to request a demo. Learning Platform / Courseware Sage Vantage is an intuitive learning platform that integrates quality Sage textbook content with assignable multimedia activities and auto-graded assessments to drive student engagement and ensure accountability. Unparalleled in its ease of use and built for dynamic teaching and learning, Vantage offers customizable LMS integration and best-in-class support. It′s a learning platform you, and your students, will actually love. LMS Cartridge: Import this title’s instructor resources into your school’s learning management system (LMS) and save time. Don’t use an LMS? You can still access all of the same online resources for this title via the password-protected Instructor Resource Site. Learn more.
Professional Selling
by Rich Dawn R. Deeter-Schmelz Gary K. Hunter Loe Terry W. Loe Lisa Beeler Gregory A. Rich Ryan Mullins Wyatt SchrockProfessional Selling 1st Edition is written by Deeter and published by Chicago Business Press.
Professional Service Firms and Politics in a Global Era: Public Policy, Private Expertise
by Chris Hurl Anne VogelpohlThis volume explores the influence of professional service firms on public policy-making from a global perspective. Drawing on cases studies from around the world, researchers from different disciplines—including sociology, political science, geography, anthropology, history, and management studies—examine how professional service firms have generated power in the policy-making process. The chapters further investigate the structure and organization of these firms and their relationship with public agencies. They discuss the impact of strategies, techniques and models promoted by these firms on political decision-making. And they analyze how these firms have contributed to the formation of global policy-pipelines, facilitating the quick diffusion of policy ideas across time and space. Exposing how professional advisors can undermine democratic decision-making, the chapters in this book explore the potential for resistance and regulation of public-private relationships.
Professional Services Leadership Handbook: How to Lead a Professional Services Firm in a New Age of Competitive Disruption
by Nigel Clark Adrian Furner Alastair Beddow Ben KentProfessional services firms - from the legal sector to accountancy, consulting and beyond - face increased disruption. Service delivery models are under pressure to adapt to changing client expectations. Technology offers new ways of working with clients, but changes the skills profile required of professionals, and threatens the traditional people-centred business model. The Professional Services Leadership Handbook equips leaders, and aspiring leaders, with tools and insights both to tackle these long-term disruptive trends and to maximise their firm's profitability today.Leaders of professional services firms find themselves with a daunting, but exciting, range of challenges ahead. Using practical insights drawn from experienced professional services leaders, the Professional Services Leadership Handbook explores new models and working practices to address four components of strategic leadership: clients, business, people and self leadership. It offers clear-sighted analysis of common pain points, and provides innovative solutions for dealing with them. This practical guide is designed for everyone involved in leadership decisions, whether that be a practice area, sector group, business function, or even firm-wide leadership role. It will help readers to focus their attention on the activities that will really make a difference to the success of their firm.
Professional Services Marketing
by John E. Doerr Mike Schultz Lee FrederiksenA proven approach to revenue-generating marketing and client developmentProfessional Services Marketing is a fully field-tested and research-based approach to marketing and client development for professional services firms. The book, now in its Second Edition, covers five key areas that are critical for firms that want to grow and become more profitable: creating a marketing and growth strategy; establishing a brand and reputation; implementing a marketing communications program; executing lead generation strategies; and developing business by winning new clients. You will also read real-world case studies that illustrate major points, as well as quotes and stories from well-respected professionals in the industry.The Second Edition features new research and updates throughout, including new chapters on social media and online marketing, as well as new case studies and interviewsAuthors Mike Schultz and John E. Doerr are the coauthors of the Wall Street Journal and Inc. Magazine bestseller Rainmaking Conversations and Professional Services Marketing; Lee W. Frederiksen is coauthor of Online Marketing for Professional ServicesWill be widely promoted via multiple online routes and direct mail marketingFirms of any size can use this proven approach to marketing and client development to attract new clients and grow their professional service businesses.
Professional Services Marketing Handbook
by Charles Nixon Nigel ClarkThe market for professional services and consulting firms is changing, driven by evolving and more demanding client requirements. Legal, accountancy and other professional services firms are now looking for a new breed of leaders with the insight to help deliver those requirements. Professional Services Marketing Handbook, published in association with the Professional Services Marketing Group, is for marketing and business development professionals, sales specialists, and a firm's technical practitioners who want to play a fuller role in their firm's obsession with client relationship development to increase their impact and influence. Featuring international case studies and best practice from industry leaders and experts such as Allen & Overy, Baker & McKenzie, PwC, Kreston Reeves and White & Case, Professional Services Marketing Handbook explains how to become a complete client champion - the voice of the client - to both shape and deliver a firm's client solution and experience. It helps marketers develop a growth strategy for their firm, understand and connect with clients more deeply and develop and manage client relationships to build successful brands. Contributing Authors: Richard Grove, Director of Marketing, Business Development & Communications, Allen & Overy LLP Daniel Smith, Senior Business Development and Marketing Manager, Asia Pacific, Baker & McKenzie Claire Essex, Director of Business Development and Marketing, Asia Pacific, Baker & McKenzie Clive Stevens, Executive Chairman, Kreston Reeves Louise Field, Head of Client Service & Insight, Bird & Bird LLP Tim Nightingale, Founder, Nisus Consulting Ben Kent, Managing Director, Meridian West Lisa Hart Shepherd, CEO, Acritas Nick Masters, Head of Online, PwC Alastair Beddow, Associate Director, Meridian West Dale Bryce, President, Asia-Pacific Professional Services Marketing Association Gillian Sutherland, Director, Global Key Account Management Buildings + Places, AECOM Susan D'aish, Business Relationship Director, MacRoberts LLP Dan O'Day, Vice President, Thomson Reuters Elite Matthew Fuller, Director of Marketing and Business Development EMEA, White & Case LLP Amy Kingdon, Marketing & Communications Director, UK & Europe, Atkins Eleanor Campion, Communications Executive, UK & Europe, Atkins Jessica Scholz, Business Development Manager, Freshfields Bruckhaus Deringer, Germany Giles Pugh, Principal, SutherlandsPugh
Professional Services Marketing Wisdom
by Ric WillmotEffective marketing tactics and strategies for professional service providersIf you own and operate your own professional services firm--in accounting, finance, law, or another field--you know just how important marketing is to the success of your business. If you can't get your name out there, you won't have any customers to call your own. This handy guide offers a comprehensive plan for attracting and acquiring clients for small and even one-person firms--no marketing degree required. The strategies and tactics here are fun, easy-to-understand, and doable right now. All you need to bring is enthusiasm and commitment. You'll learn how to identify potential clients, explain why you're their best choice, grow your market share, get great referrals, designate which clients are long-term, profitable keepers, and much more.Features easy-to-implement marketing tactics and strategies for small professional services firms in any industryIdeal for anyone who runs a small firm, as well as professionals in larger firms who want to climb the ladderShows readers with no marketing background how to boost their businessesNegates the need for expensive and often ineffective external marketing or sales consultants or branding and public relations firmsFor anyone who runs their own firm, Professional Services Marketing Wisdom offers unbeatable guidance on attracting and keeping the clients that small firms need to survive and thrive.
Professional Services Marketing: Strategy and Tactics
by William Winston Frederick G CraneThe days of professionals simply hanging a shingle and waiting for clients to beat a path to the door are long gone. The marketplace is crowded with new service professionals of all types--from CPAs and attorneys to health care providers and competing service organizations. Professionals must realize that their services, no matter how good they are, simply will not sell themselves. Services marketing is the key to the game and here is the most concise, easy-to-understand, jam-packed source of services marketing.Professional Services Marketing provides a very readable and simple introduction to the marketing process for the professional service environment. It gives professionals an inexpensive way to successfully develop a strong client base and grow in a competitive marketplace.Using a step-by-step approach, this new book provides both strategic and tactical guidance for both the new and seasoned marketing careerist. Distinguished expert and international authority Fred Crane offers a realistic overview of the marketing process and discusses the characteristics and difficulties involved in marketing and managing professional services. He provides solutions to those challenges starting with a marketing plan, moving through client management, and the marketing audit.Professional Services Marketing discusses management principles and examines implications for site analysis, physical analysis and facility design. It explores the true meaning of communication in the professional service arena and what this means for the bottom line. A plus for professionals new to the marketing field, this practical book gives examples of professional services marketing ideas that have been put into practice successfully. Professional Services Marketing can be read in a single afternoon yet retains an encyclopedic breadth of vision and covers every major issue in the field. Specialists have already praised the work as essential and unique in the literature. It deserves consideration not only as a guide for established professionals but also as a basic text for future professionals as they prepare for their fields.Truly a practical guidebook for any professional, Professional Services Marketing shows you: a “cookbook” approach to designing a marketing plan that is easily followed how to take advantage of impression management and what it really means when to apply professional services marketing ideas that can be put to work almost immediately when to undertake internal marketing where to apply relationship marketing how to apply synchromarketingAll professionals, from architects to veterinarians, will find valuable tips on marketing in this new book. Members in professional associations involved in training and professional development will also find helpful strategies for expanding their marketing capabilities, as will those teaching services and professional services courses in colleges and universities.
Professional Skills for Psychology
by Judith RobertsProfessional Skills for Psychology covers key professional, ethical and career development issues. Whether you′re a student or a professional, this book provides you with a thorough grounding in how to develop a successful career in psychology. Written by the module leader of ‘Professional Skills in Psychology’ at Bangor University, and with a strong focus on practical skills, each chapter includes case studies with a range of scenarios, allowing you to consolidate the key points covered. From leadership to working in teams, and from equality and diversity to practitioner resilience, this book is essential reading for anyone considering a career in practitioner psychology, or for practitioners seeking to nurture their skills. Judith Roberts is a HCPC registered Clinical Psychologist with over 20 years’ experience of working in Health and Social Care.
Professional Skills for Psychology
by Judith RobertsProfessional Skills for Psychology covers key professional, ethical and career development issues. Whether you′re a student or a professional, this book provides you with a thorough grounding in how to develop a successful career in psychology. Written by the module leader of ‘Professional Skills in Psychology’ at Bangor University, and with a strong focus on practical skills, each chapter includes case studies with a range of scenarios, allowing you to consolidate the key points covered. From leadership to working in teams, and from equality and diversity to practitioner resilience, this book is essential reading for anyone considering a career in practitioner psychology, or for practitioners seeking to nurture their skills. Judith Roberts is a HCPC registered Clinical Psychologist with over 20 years’ experience of working in Health and Social Care.
Professional Support Beyond Initial Teacher Education: Pedagogical Discernment and the Influence of Out-of-Field Teaching Practices (Teacher Education, Learning Innovation and Accountability)
by Anna Elizabeth Du PlessisThis book investigates the professional learning needs of teachers beyond initial teacher education, focusing on teachers in complex teaching positions, such as out-of-field teaching practices. The information presented here will help to improve professional learning strategies, while also offering an in-depth understanding of teachers’ needs, leaders’ perceptions, and what complex teaching situations mean for teachers’ professional learning and development. Further, Du Plessis shares the perceptions and lived experiences of teachers, parents, leaders and students as key stakeholders in quality teaching and learning environments.In light of new evidence-informed findings on the out-of-field phenomenon and continuing professional learning, Du Plessis puts forward strategies that will enhance the effectiveness of professional learning and development programs, while also fostering improved decision-making and policy development. In brief, Du Plessis focuses on the impact that complex teaching situations have on teachers’ unique needs, the support that is provided, and the influence of the out-of-field phenomenon on teachers’ responses to continuing professional learning and development programs.
Professional Writing: Creative and Critical Approaches
by Andrew Melrose Lisa KestevenThis book has been designed specifically for students in writing classes and other writers interested in developing proficient writing careers in a professional environment. As professional writing continues to change rapidly alongside digital developments, this book frames professional writing particularly for 'creative' and other writers. The professional world needs writers with a diverse portfolio of skills and capabilities; if writers can master these, they are more able to make a living from their writing and support their more creative endeavours. Each chapter includes a comprehensive range of exercises to build professional skills, along with learning objectives, case studies, worked examples, tips for success, and suggested websites and further reading.
Professional and Business Communication: Personal Strategies for the Post-Digital Future
by Peter Hartley Helena Knapton Susie MarriottThis new edition of Professional and Business Communication is an ideal core communications textbook for students on business, management, and professional courses preferring a practice-focused and colloquial approach that combines accessibility with key theory. Techniques and processes detailed in the book include planning and preparing written communication, effective structures in documents, diverse writing styles, managing face-to-face interactions, using visual aids, delivering presentations, and organising effective meetings. The third edition of this popular text has been thoroughly revised and updated to cover the dramatic shifts in communication practices that have been driven by remote working and increased technology use. It explores the current and likely future impact of these changes on communication practices, both for good (borderlessness; flexibility) and bad (isolation; burnout; fatigue) and looks at contemporary trends and future developments. This edition has also been revised to include even more examples, cases, tasks, activities, and discussion topics, with pedagogical features designed to aid international students. This popular text (and the accompanying website) will continue to support students on business, management, and professional courses for years to come.
Professional and Business Ethics Through Film: The Allure Of Cinematic Presentation And Critical Thinking (Palgrave Studies In Business, Arts And Humanities Ser.)
by Jadranka Skorin-KapovThis book considers ethical issues arising in professional and business settings and the role of individuals making decisions and coping with moral dilemmas. Readers can benefit from engagement in filmic narratives, as a simulated environment for developing a stance towards ethical challenges. The book starts by elaborating on critical thinking and on normative ethical theories, subsequently presenting the structure and cinematic elements of narrative film. These two avenues are tools for evaluating films and for discussions on various ethical problems in contemporary business, including: the corporate and banking financial machinations (greed, fraud, social responsibility); workplace ethical challenges (harassment, violence, inequity, inequality); professional and business ethical challenges (corruption, whistleblowing, outsourcing, downsizing, competition, and innovation); environmental and social issues; international business and human rights; and personal responsibility and identity challenges due to career pressures, loss of privacy and cyber harassment, and job structure changes in light of changing technology.