- Table View
- List View
TelePizza: (Abridged)
by Lynda M. Applegate"As he walked towards the exit of a recently opened TeleGrill in Madrid, Leopoldo Fernández, founder and CEO of TelePizza, paused. It was Thursday, October 22, 1998, and the restaurant was quiet. Only three diners were seated at tables, and the delivery people were waiting for orders. Fernández knew that it was too early in the evening to expect much activity, but the TeleGrill concept was still relatively new and untested. Fernández and his executive team had spent many hours planning the TeleGrill concept, but he knew that planning wasn’t everything in the restaurant business. What really mattered was the number and timing of improvement iterations early in the life of a concept. He wanted TeleGrill to be a unique new restaurant concept for Spain, as TelePizza had been when launched in 1988."
Telecommunication Markets: Drivers and Impediments
by Peter Curwen Brigitte Preissl Justus HaucapTelecommunication markets are characterized by a dynamic development of technology and market structures. The specific features of network-based markets, convergence of previously separate spheres and the complex task of market regulation put traditional theoretical approaches as well as current regulatory policies to the test. This book sheds light on some of the challenges ahead. It covers a vast range of subjects from the intricacies of market regulation to new markets for mobile and internet-related services. The diffusion of broadband technology and the emergence of new business strategies that respond to the technological and regulatory challenges are treated in the book's 24 chapters.
Telecommunication Network Economics
by Patrick MailléPresenting a balance of theory and practice, this up-to-date guide provides a comprehensive overview of the key issues in telecommunication network economics, as well as the mathematical models behind the solutions. These mathematical foundations enable the reader to understand the economic issues arising at this pivotal time in network economics, from business, research and political perspectives. This is followed by a unique practical guide to current topics, including app stores, volume-based pricing, auctions for advertisements, search engine business models, the network neutrality debate, the relationship between mobile operators and mobile virtual network operators, and the economics of security. The guide discusses all types of players in telecommunications, from users, to access and transit network providers, to service providers (including search engines, cloud providers or content delivery networks), to content providers and regulatory bodies. Ideal for graduate students, researchers and industry practitioners working in telecommunications.
Telecommunications Management
by Richard GershonWith today's communications industry experiencing major changes on an almost daily basis, media managers must have a clear understanding of the different delivery platforms, as well as a grasp of critical management, planning, and economic factors in order to stay current and move their organizations forward. Telecommunications Management helps current and future media professionals understand the relationship and convergence patterns between the broadcast, cable television, telephony, and Internet communication industries. Author Richard A. Gershon examines telecommunications industry structures and the management practices and business strategies affecting the delivery of information and entertainment services to consumers. He brings in specialists to present the finer points of management and planning responsibilities. Case studies from the International Radio and Television Society (IRTS) competition supplement the main text and offer an invaluable perspective on management issues. Developed for students in telecommunications management, electronic media management, and telecommunication economics, this volume also serves as a practical reference for the professional manager.
Telecommunications Policies of Japan (Advances in Information and Communication Research #1)
by Hitoshi MitomoThis book provides a detailed description of Japan’s telecommunications policies. It discusses how Japan has addressed a variety of policy challenges ranging from traditional regulatory issues, such as the provision of a universal service, to the latest tasks, including the promotion of cutting-edge technologies. Japan is a global leader in information and communication technologies (ICT). In addition to technological advances, an impressive nationwide optical-fiber and advanced mobile network infrastructure has been developed, which has boosted the economy and benefited society. The Ministry of Internal Affairs and Communications (MIC) has played an important role in ICT deployment. Japan has a unique ICT policy framework that does not separate regulation and promotion, unlike many other countries, which have an independent regulator. However, since relatively little information has been provided in English, it has been difficult to learn much about Japan’s policies. Written by specialists from MIC, industry and academia, this is the first collaborative work to provide a comprehensive discussion of Japan’s ICT policies, allowing readers to gain an understanding of the topic.
Telecommunications Regulation: Culture, Chaos and Interdependence Inside the Regulatory Process (Routledge Advances in Management and Business Studies)
by Christopher Hood Colin Scott Clare HallUsing unprecedented access to the key actors inside the UK Office of Telecommunications (OFTEL) and supporting interviews, this book explores how telecommunications regulation works from the inside.
Telecommunications Strategy: Cases, Theory and Applications
by Peter Curwen Jason WhalleyThe telecommunications industry is one of the most influential and significant global industries. As well as being fundamentally important to the health of the modern economy, it is going through a period of unprecedented change, facing a range of strategic challenges from globalization and cross-border alliances, to changing technologies and consu
Telecommunications and Empire (The History of Media and Communication)
by Jill HillsJill Hills picks up from her pathbreaking study The Struggle for Control of Global Communication: The Formative Century to continue her examination of the political, technological, and economic forces at work in the global telecommunications market from World War II to the World Trade Organization agreement of 1997. In the late twentieth century, focus shifted from the creation and development of global communication markets to their intense regulation. The historical framework behind this control--where the market was regulated, by what institution, controlled by what power, and to whose benefit--masterfully complements Hills's analysis of power relations within the global communications arena. Hills documents attempts by governments to direct, replace, and bypass international telecommunications institutions. As she shows, the results have offered indirect control over foreign domestic markets, government management of private corporations, and government protection of its own domestic communication market. Hills reveals that the motivation behind these powerful, regulatory efforts on person-to-person communication lies in the unmatched importance of communication in the world economy. As ownership of communications infrastructure becomes more valuable, governments have scrambled to shape international guidelines. Hills provides insight into struggles between U.S. policymakers and the rest of the world, illustrating the conflict between a growing telecommunications empire and sovereign states that are free to implement policy changes. Freshly detailing the interplay between U.S. federal regulation and economic power, Hills fosters a deep understanding of contemporary systems of power in global communications.
Telecommuting: Modelling the Employer's and the Employee's Decision-Making Process (Routledge Library Editions: Human Resource Management)
by Adriana BernardinoTelecommuting has been regarded as a powerful tool to reduce traffic congestion, pollution and energy consumption. It also supposed to improve lifestyle quality and job satisfaction by providing employees with flexible schedules with which to address their work load and personal requirements whilst also enhancing recruitment capability and productivity and significantly reducing costs. Nevertheless, a strong resistance to the adoption of telecommuting still persists. In this book, first published in 1996, state of the art demand modelling techniques are used to delve into critical issues raised by the question of telecommuting. The benefits and costs of telecommuting are investigated in an effort to provide concrete evidence to inform the private sector’s adoption decision process and the public sector’s policy design. This title will be of interest to students of business studies and human resource management.
Telecosm: How Infinite Bandwidth Will Revolutionize Our World
by George GilderThe computer age is over. After a cataclysmic global run of thirty years, it has given birth to the age of the telecosm -- the world enabled and defined by new communications technology. Chips and software will continue to make great contributions to our lives, but the action is elsewhere. To seek the key to great wealth and to understand the bewildering ways that high tech is restructuring our lives, look not to chip speed but to communication power, or bandwidth. Bandwidth is exploding, and its abundance is the most important social and economic fact of our time. George Gilder is one of the great technological visionaries, and "the man who put the 's' in 'telecosm'" (Telephony magazine). He is equally famous for understanding and predicting the nuts and bolts of complex technologies, and for putting it all together in a soaring view of why things change, and what it means for our daily lives. His track record of futurist predictions is one of the best, often proving to be right even when initially opposed by mighty corporations and governments. He foresaw the power of fiber and wireless optics, the decline of the telephone regime, and the explosion of handheld computers, among many trends. His list of favored companies outpaced even the soaring Nasdaq in 1999 by more than double. His long-awaited Telecosm is a bible of the new age of communications. Equal parts science story, business history, social analysis, and prediction, it is the one book you need to make sense of the titanic changes underway in our lives. Whether you surf the net constantly or not at all, whether you live on your cell phone or hate it for its invasion of private life, you need this book. It has been less than two decades since the introduction of the IBM personal computer, and yet the enormous changes wrought in our lives by the computer will pale beside the changes of the telecosm. Gilder explains why computers will "empty out," with their components migrating to the net; why hundreds of low-flying satellites will enable hand-held computers and communicators to become ubiquitous; why television will die; why newspapers and magazines will revive; why advertising will become less obnoxious; and why companies will never be able to waste your time again. Along the way you will meet the movers and shakers who have made the telecosm possible. From Charles Townes and Gordon Gould, who invented the laser, to the story of JDS Uniphase, "the Intel of the Telecosm," to the birthing of fiberless optics pioneer TeraBeam, here are the inventors and entrepreneurs who will be hailed as the next Edison or Gates. From hardware to software to chips to storage, here are the technologies that will soon be as basic as the air we breathe.
Telefoncoaching: In Zehn Schritten Zum Telefonprofi
by Markus I. ReinkeDas Telefon ist Kontaktmedium Nummer 1 im B2B-Bereich. Für die meisten Unternehmen stellt es das wichtigste Instrument in der Kundenkommunikation und in der aktiven Neukundengewinnung dar. Doch viele Mitarbeiter sind beim Einsatz des Telefons als Verkaufsinstrument unerfahren und unsicher. „Telefoncoaching“ bietet ein praxiserprobtes 10-Stufen-Konzept, mit dem es gelingt, Verkaufserfolge zu vervielfältigen. Neben konkreten Anleitungen enthält das Buch hilfreiche Gesprächsleitfäden, wertvolle Anregungen sowie zahlreiche Checklisten und Beispiele für die Anwendung in der Praxis. Zudem: Bewährte Strategien, um Kundeneinwände spielerisch zu überwinden, Tipps zur professionellen Reklamationsbehandlung und besonders wirksame Gesprächseinstiege für die Neukundenakquise. Die dritte Auflage wurde um spezielle Strategien für Fortgeschrittene ergänzt. Unverzichtbar für alle im Vertrieb, die das Telefon regelmäßig zum Kundenkontakt einsetzen.
Telegraph Messenger Boys: Labor, Technology, and Geography, 1850-1950
by Gregory J. DowneyThough providing a perspective on the telegraph system, a communications network that revolutionized human perceptions of time and space, this text's ramifications go far beyond just the telegraphy - it tells a broader story of human interaction with technology, and the social and cultural changes brought about by this interaction.
Telegraph Processes and Option Pricing
by Alexander D. Kolesnik Nikita RatanovThe telegraph process is a useful mathematical model for describing the stochastic motion of a particle that moves with finite speed on the real line and alternates between two possible directions of motion at random time instants. That is why it can be considered as the finite-velocity counterpart of the classical Einstein-Smoluchowski's model of the Brownian motion in which the infinite speed of motion and the infinite intensity of the alternating directions are assumed. The book will be interesting to specialists in the area of diffusion processes with finite speed of propagation and in financial modelling. It will also be useful for students and postgraduates who are taking their first steps in these intriguing and attractive fields.
Telegraph Processes and Option Pricing
by Alexander D. Kolesnik Nikita RatanovThis book provides an extensive, systematic overview of the modern theory of telegraph processes and their multidimensional counterparts, together with numerous fruitful applications in financial modelling. Focusing on stochastic processes of bounded variation instead of classical diffusion, or more generally, Lévy processes, has two obvious benefits. First, the mathematical technique is much simpler, which helps to concentrate on the key problems of stochastic analysis and applications, including financial market modelling. Second, this approach overcomes some shortcomings of the (parabolic) nature of classical diffusions that contradict physical intuition, such as infinite propagation velocity and infinite total variation of paths. In this second edition, some sections of the previous text are included without any changes, while most others have been expanded and significantly revised. These are supplemented by predominantly new results concerning piecewise linear processes with arbitrary sequences of velocities, jump amplitudes, and switching intensities. The chapter on functionals of the telegraph process has been significantly expanded by adding sections on exponential functionals, telegraph meanders and running extrema, the times of the first passages of telegraph processes with alternating random jumps, and distribution of the Euclidean distance between two independent telegraph processes. A new chapter on the multidimensional counterparts of the telegraph processes is also included. The book is intended for graduate students in mathematics, probability, statistics and quantitative finance, and for researchers working at academic institutions, in industry and engineering. It can also be used by university lecturers and professionals in various applied areas.
Telehealth and Mobile Health
by John G. Webster Halit ErenThe E-Medicine, E-Health, M-Health, Telemedicine, and Telehealth Handbook provides extensive coverage of modern telecommunication in the medical industry, from sensors on and within the body to electronic medical records and beyond. Telehealth and Mobile Health is the second volume of this handbook. Featuring chapters written by leading experts and
Telehealth in Rural Hospitals: Lessons Learned from Pennsylvania
by CJ RhoadsImproving the quality of healthcare, while increasing accessibility and lowering costs, is a complex dilemma facing rural communities around the world. The Center for Rural Pennsylvania believed that telehealth, the use of electronic information and telecommunications technologies to support long-distance clinical healthcare was a viable solution so it recently provided grants to conduct a thorough investigation into the factors involved.Telehealth in Rural Hospitals: Lessons Learned from Pennsylvania reports the outcome of this year-long investigation. Illustrating telehealth implementations in rural settings, it supplies an overview of telehealth as well as an assessment of its economic impact.The book skillfully intertwines the research and academic aspects of telehealth with helpful insights from the author. One of the most important discoveries made by the author and her team of researchers is that all too often money is wasted by implementing telehealth for services that don't impact many people. This book shares valuable insights on using telehealth for integrative health practices that could improve the health of a greater portion of the population.This book illustrates how telehealth can, indeed, be the healthcare savior that some people believe it will be, but only under the right circumstances. It details exactly what those circumstances are so that everyone, including clinicians, patients, government entities, and vendors, can steer toward the best future path.The author identifies the obstacles preventing wider implementation of telehealth and explains how recent federal legislation will affect telehealth implementation in rural communities. She also points out the folly of developing electronic health records before federal data standards are put into place.
Telemarketing experto: Cómo conseguir reuniones para ventas rápidamente
by Bernard Levine Víctor Manuel Mérida JiménezSi lo que quiere es llenar tu agenda con reuniones de ventas, este libro único le ofrecerá resultados rápidos garantizados.
Telemarketing per (aspiranti) esperti
by Bernard Levine Luca TinnirelloSe volete riempire le vostre agende con appuntamenti di vendita, questo libro vi aiuterà a ottenere risultati rapidi e garantiti.
Telemedicine and Electronic Medicine
by Halit Eren and John G. WebsterThe E-Medicine, E-Health, M-Health, Telemedicine, and Telehealth Handbook provides extensive coverage of modern telecommunication in the medical industry, from sensors on and within the body to electronic medical records and beyond. Telemedicine and Electronic Medicine is the first volume of this handbook. Featuring chapters written by leading experts and researchers in their respective fields, this volume: Describes the integration of—and interactions between—modern eMedicine, telemedicine, eHealth, and telehealth practices Explains how medical information flows through wireless technologies and networks, emphasizing fast-deploying wireless body area networks Presents the latest developments in sensors, devices, and implantables, from medical sensors for mobile communication devices to drug-delivery systems Illustrates practical telemedicine applications in telecardiology, teleradiology, teledermatology, teleaudiology, teleoncology, acute care telemedicine, and more The E-Medicine, E-Health, M-Health, Telemedicine, and Telehealth Handbook bridges the gap between scientists, engineers, and medical professionals by creating synergy in the related fields of biomedical engineering, information and communication technology, business, and healthcare.
Telenovelas and Transformation: Saving Brazil’s Television Industry (Routledge Advances in Transmedia Studies)
by Rosane SvartmanThis book investigates how telenovelas may be the key to the future of Brazilian television and how this content can survive in an interconnected media landscape. Recognised telenovela writer and scholar Rosane Svartman considers the particular characteristics of the telenovela format – number of episodes, melodrama influence, and influence of the audience on future writing – to explore how these can be preserved on multimedia platforms, and the challenges this change may present. Svartman further charts the transformations of the telenovela throughout its history and its major influences and unveils the main storytelling elements and writing processes. Chapters examine the business model of Brazilian corporate television within the current context of hypermedia and analyse how this relationship evolves as it is influenced by the new interactive tools and technologies that amplify the audience’s power. Merging empirical practices and theory, this book will be of great interest to scholars and students of transmedia storytelling, television studies, and Latin American media, as well as professionals working in these areas.
Telepass: From Tolling to Mobility Platform
by Sarah Mehta Chiara Farronato Stefano DenicolaiTelepass, until very recently the sole processor of electronic toll payments on Italy's highways, has ambitions beyond tolling. Since the mid-2010s, the company has been expanding into adjacent services. In 2017, Telepass launched TelepassPay-a mobile payment application (app) that allows subscribers to pay for dozens of mobility-related services and products from their smartphones. In 2019, Telepass launched a car insurance brokerage service. Using Telepass data, the brokerage service offers tailored insurance products to existing customers on behalf of insurance companies for a commission on converted leads. Now, in September 2020, Telepass's senior leaders are considering a new, insurance-related growth opportunity: moving beyond the brokerage model to become the primary insurance seller. It is unclear, however, whether Telepass's data provides sufficient insights into individual drivers' risk profiles to build competitive, customized insurance products. Alternatively, Telepass could continue to improve the brokerage model and focus its resources on adding new mobility services to TelepassPay. This case is paired with a supplementary dataset (courseware no. 622-701), which provides a data analysis opportunity for students.
Telepass: From Tolling to Mobility Platform (Abridged)
by Sarah Mehta Chiara Farronato Stefano DenicolaiTelepass, until very recently the sole processor of electronic toll payments on Italy's highways, has ambitions beyond tolling. Since the mid-2010s, the company has been expanding into adjacent services. In 2017, Telepass launched TelepassPay-a mobile payment application (app) that allows subscribers to pay for dozens of mobility-related services and products from their smartphones. In 2019, Telepass launched a car insurance brokerage service. Using Telepass data, the brokerage service offers tailored insurance products to existing customers on behalf of insurance companies for a commission on converted leads. Now, in September 2020, Telepass's senior leaders are considering a new, insurance-related growth opportunity: moving beyond the brokerage model to become the primary insurance seller. It is unclear, however, whether Telepass's data provides sufficient insights into individual drivers' risk profiles to build competitive, customized insurance products. Alternatively, Telepass could continue to improve the brokerage model and focus its resources on adding new mobility services to TelepassPay. This case is paired with a supplementary dataset (courseware no. 622-701), which provides a data analysis opportunity for students.
Telephone Companies in Paradise: A Case Study in Telecommunications Deregulation
by Milton L. MuellerComputerization has generated dramatic advances In telecommunications, such as mobile telephones and video conferencing. Coupled with this are major changes in regulation, as telephone companies face new competitors. States are experimenting with new forms of utility regulation and deregulation in order to cope with the demands of rising competition. Here Mueller examines in detail the results of a radical telephone regulation law.In 1986, the state of Nebraska completely discarded traditional utility regulation, deregulating rates and profits of its local telephone companies. The Nebraska experiment has become a benchmark for reassessing the role of state regulation In the future of telecommunications. Using comparative data from five midwestern states, Mueller shows how deregulation affected rates, investment, infrastructure modernization, and profits. He uncovers both positive and negative results. Mueller found established telephone companies to be basically conservative, not aggressive and expansionist, and concludes that new competition, not regulation or deregulation, is transforming the telecommunications industry.This book is the first systematic empirical study of the controversial Nebraska law and its broader effects. It will be a significant addition to the much debated issue of telecommunications deregulation. Economists, policymakers, and telecommunications managers will find in this volume a substantial resource. According to Robert Atkinson, senior vice president of Teleport Communications Group: "Nebraska's experiences with telecommunications deregulation - the good, the bad and the ugly - need to be understood by all telecommunications policymakers across the country so that they can emulate Nebraska's successes and avoid its mistakes. Mueller provides the roadmap."
Telephone Courtesy and Customer Service (3rd Edition)
by Lloyd C. FinchGive employees effective telephone skills and you will see what a powerful business tool the phone can be. Everything from voice inflection to follow-up calls is covered in this course. Understand customers' needs. Ask effective questions. Master proper telephone techniques.
Telephone Sales For Dummies
by Dirk ZellerNearly 100 million Americans (one out of three) purchase goods and services over the phone each year. Telephone Sales For Dummies shows both new and seasoned sales reps, from realtors, insurance agents to telemarketers, how to create pre-call plans and effectively prospect via the phone. Packed with techniques, scripts, and dialogues, this hands-on, interactive guide assists readers with making cold calls, warm calls, and referral calls, helping them plan and execute openings to create interesting dialogue; ask key questions; develop persuasive presentation techniques; work within the No Call Law parameters; leave effective and enticing voicemails that get results; get past screeners and get quality referrals; find hot leads; and create callback scripts that close the sale.