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The SAGE Handbook of the Digital Media Economy
by Julian Thomas Terry Flew Jennifer HoltDebates about the digital media economy are at the heart of media and communication studies. An increasingly digitalised and datafied media environment has implications for every aspect of the field, from ownership and production, to distribution and consumption. The SAGE Handbook of the Digital Media Economy offers students, researchers and policy-makers a multidisciplinary overview of contemporary scholarship relating to the intersection of the digital economy and the media, cultural, and creative industries. It provides an overview of the major areas of debate, and conceptual and methodological frameworks, through chapters written by leading scholars from a range of disciplinary perspective. PART 1: Key Concepts PART 2: Methodological Approaches PART 3: Media Industries of the Digital Economy PART 4: Geographies of the Digital Economy PART 5: Law, Governance and Policy
The Sage Handbook of Qualitative Research in Organizational Communication
by Bryan C. Taylor Boris H. J. M. Brummans Anu SivunenThe Sage Handbook of Qualitative Research in Organizational Communication is a state-of-the-art resource for scholars, students, and practitioners seeking to deepen their understanding and expertise in this dynamic field. Written by a global team of established and emerging experts, this Handbook provides a comprehensive exploration of the field’s foundational traditions of epistemology and theory, as well as its latest methodologies, methods, issues, and debates. The volume reflects a diverse range of approaches (e.g., mixed-methods, ethnographic, rhetorical, pragmatist, phenomenological, feminist, critical race, postcolonial, queer, and engaged), and covers a broad spectrum of topics ranging from data collection and analysis, to representation. Additionally, this Handbook addresses emerging trends such as digital forensics, post-qualitative research, and the transformative impact of COVID-19 on the conduct of qualitative research in organizational communication. As the first volume of its kind in this field, The Sage Handbook of Qualitative Research in Organizational Communication is a cornerstone text for scholars, students, and practitioners interested in understanding the vital role of communication in organizational life. Part 1: Approaches to Qualitative Organizational Communication Research Part 2: Data Collection in Qualitative Organizational Communication Research: Methods and Issues Part 3: Data Analysis and Representation in Qualitative Organizational Communication Research: Methods and Issues Part 4: The Future of Qualitative Organizational Communication Research
The Sage Handbook of Qualitative Research in Organizational Communication
by Bryan C. Taylor Boris H. J. M. Brummans Anu SivunenThe Sage Handbook of Qualitative Research in Organizational Communication is a state-of-the-art resource for scholars, students, and practitioners seeking to deepen their understanding and expertise in this dynamic field. Written by a global team of established and emerging experts, this Handbook provides a comprehensive exploration of the field’s foundational traditions of epistemology and theory, as well as its latest methodologies, methods, issues, and debates. The volume reflects a diverse range of approaches (e.g., mixed-methods, ethnographic, rhetorical, pragmatist, phenomenological, feminist, critical race, postcolonial, queer, and engaged), and covers a broad spectrum of topics ranging from data collection and analysis, to representation. Additionally, this Handbook addresses emerging trends such as digital forensics, post-qualitative research, and the transformative impact of COVID-19 on the conduct of qualitative research in organizational communication. As the first volume of its kind in this field, The Sage Handbook of Qualitative Research in Organizational Communication is a cornerstone text for scholars, students, and practitioners interested in understanding the vital role of communication in organizational life. Part 1: Approaches to Qualitative Organizational Communication Research Part 2: Data Collection in Qualitative Organizational Communication Research: Methods and Issues Part 3: Data Analysis and Representation in Qualitative Organizational Communication Research: Methods and Issues Part 4: The Future of Qualitative Organizational Communication Research
The Sage of Sugar Hill: George S. Schuyler and the Harlem Renaissance
by Jeffrey B. FergusonThis book is the first to focus a bright light on the life and early career of George S. Schuyler, one of the most important intellectuals of the Harlem Renaissance. A popular journalist in black America, Schuyler wielded a sharp, double-edged wit to attack the foibles of both blacks and whites throughout the 1920s. Jeffrey B. Ferguson presents a new understanding of Schuyler as public intellectual while also offering insights into the relations between race and satire during a formative period of African-American cultural history. Ferguson discusses Schuyler's controversial career and reputation and examines the paradoxical ideas at the center of his message. The author also addresses Schuyler's drift toward the political right in his later years and how this has affected his legacy.
The Sale Begins When the Customer Says “No”
by Elmer G. LetermanREAD THIS BOOK TODAY—START EARNING MONEY TOMORROW!THE FAMOUS BESTSELLER BY ELMER G. LETERMANINCREASE YOUR EARNINGS IMMEDIATELY—AND BRIGHTEN YOUR FUTURE PROSPECTS—WITH THE SURE-FIRE TECHNIQUES OF CREATIVE SELLINGIF YOU’RE IN THE SALES FIELD TO MAKE MONEY—AND WHO ISN’T:Read about the unique methods of successful selling by one of America’s twelve master salesmen, who reveals how he gets around a big, loud NO.Read too, of exciting “sales” made by such famous people as Jinx Falkenburg, Groucho Marx and many others.This book is for everyone who wants to sell himself, his product or his ideas. It may well prove to be the key that will enable you to increase your earnings and enrich your life.“Done extremely well. I shall provide each of our senior executives with a copy.”—David L. Yunich, R. H. Macy’s“Highly entertaining!”—New York Times“Mr. Leterman’s book is a veritable treasure trove of valuable information and advice on successful selling. One of his major rules is ‘Never take no for an answer.’”—Tampa Tribune“Leterman is widely known as a leading insurance man, but his experience was gained in selling a variety of things. He draws on his experiences, and those of his friends, to write a lively but informal textbook.”—Milwaukee Journal“You have succeeded in highlighting the art of salesmanship. This book will be required reading for all salesmen!”—The American Legion Magazine“A real guide post to the young salesman starting out and an inspiration to the mature minds!”—Philip Morris & Co.“An encyclopedia on salesmanship and some of the best business short stories that I have read!”—M. K. Katz, Gimbel Brothers
The Sales Sat Nav for Media Consultants: The Roadmap to More Revenue in the Sale of Advertising Materials
by Ricky McKennaThis book shows media salespeople the optimal sales process using a structured step-by-step guide: Using a sales navigator, it accompanies sellers from the media business through different roads and guides them from the start - the search for suitable customer potential - to the goal: closing the sale.The author points out all the construction sites and detours, such as objections or tactical price negotiations, but also shortcuts, such as recognizing early buying signals. After all, the sales process always follows a clear structure, and knowing this structure, practicing the appropriate techniques, and applying them again and again can lead to noticeably more sales.A compact and easy-to-read book, peppered with personal experience reports from sales and media professional Ricky McKenna, whose tips will help you achieve ambitious sales goals even in difficult economic times.
The Sarcasm Handbook
by Lawrence Dorfman James Michael NaccaratoFrom the author of the bestselling Snark series comes the premiere guide to satire, sneering, jeering, and mockery in their finest forms. A surviving knight of many a verbal joust, Larry Dorfman has become an expert at backhanded sass and cathartic banter.Featuring life lessons from the master himself, as well as quotes and quips by some of history’s sarcastic greats, The Sarcasm Handbook teaches readers how to deflect stupidity and express their inner dissatisfaction with a keen sensibility, hushing subtlety, and wisecrack wit. Included in these invaluable teachings are chapters on achieving the right tone, sarcastic bastards in history, as well as scenarios depicting some of the greatest moments in sarcasm.So pick up your copy today and start learning the art of disparagement through passive aggressiveness!
The Savvy Author's Guide to Book Publicity: A Comprehensive Resource--From Building the Buzz to Pitching the Press
by Lissa WarrenHere is an essential reference for writersufrom the self-published to those published by major housesuwritten by a leading book publicist who pitches books to media every day of her working life. Tapping into her years publicizing such authors as pediatrician Dr. T. Berry Brazelton, poet Mary Oliver, and economist John Kenneth Galbraith, Da Capo Press Senior Director of Publicity Lissa Warren covers book promotion with a publicist, without a publicist, and when a publicist isnOCOt getting results. Each chapter details what happens to a book once itOCOs off press, and how authors can be helpful in the promotion processuor even spearhead it if need beuto get the coverage they deserve. WarrenOCOs advice is buttressed by her stories of authorsuthe enterprising, the shy, the well-prepared, and the noviceurelating tours gone awry, best-sellers made and nearly made, and great and not-so-great author/publicist collaboration. The Savvy AuthorOCOs Guide to Book Publicity covers everything from how to write press material, targeting the right shows and publications, following up effectively with the media, and hiring people who can help ensure that every bookseller and consumer has a chance to hear an authorOCOs message loud and clear. "
The Scandal of the Century: And Other Writings (Vintage International Ser.)
by Gabriel García Márquez“The articles and columns in The Scandal of the Century demonstrate that his forthright, lightly ironical voice just seemed to be there, right from the start. . . . He’s among those rare great fiction writers whose ancillary work is almost always worth finding. . . . He had a way of connecting the souls in all his writing, fiction and nonfiction, to the melancholy static of the universe.” --Dwight Garner, The New York TimesFrom one of the titans of twentieth-century literature, collected here for the first time: a selection of his journalism from the late 1940s to the mid-1980s--work that he considered even more important to his legacy than his universally acclaimed works of fiction. "I don't want to be remembered for One Hundred Years of Solitude or for the Nobel Prize but rather for my journalism," Gabriel García Márquez said in the final years of his life. And while some of his journalistic writings have been made available over the years, this is the first volume to gather a representative selection from across the first four decades of his career--years during which he worked as a full-time, often muckraking, and controversial journalist, even as he penned the fiction that would bring him the Nobel Prize in 1982. Here are the first pieces he wrote while working for newspapers in the coastal Colombian cities of Cartagena and Barranquilla . . . his longer, more fictionlike reportage from Paris and Rome . . . his monthly columns for Spain's El País. And while all the work points in style, wit, depth, and passion to his fiction, these fifty pieces are, more than anything, a revelation of the writer working at the profession he believed to be "the best in the world."
The Science Of Effective Communication: Improve Your Social Skills And Small Talk, Develop Charisma And Learn How To Talk To Anyone (Positive Psychology Coaching)
by Ian TuhovskyDiscover the powerful way to transform your relationships with friends, loved ones, and even co-workers, with proven strategies that you can put to work immediately on improving the way you communicate with anyone in any environment. <p><p> From climbing the career ladder to making new friends, making the most of social situations, and even finding that special someone, communication is the powerful tool at your disposal to help you achieve the success you truly deserve. <p> In The Science of Effective Communication, you'll learn how to develop and polish that tool so that no matter who you are, where you go, or what you do, you'll make an impact on everyone you meet for all the right reasons.
The Science of Citizen Science
by Roeland Samson Katrin Vohland Anne Land-Zandstra Luigi Ceccaroni Rob Lemmens Josep Perelló Marisa Ponti Katherin WagenknechtThis open access book discusses how the involvement of citizens into scientific endeavors is expected to contribute to solve the big challenges of our time, such as climate change and the loss of biodiversity, growing inequalities within and between societies, and the sustainability turn. The field of citizen science has been growing in recent decades. Many different stakeholders from scientists to citizens and from policy makers to environmental organisations have been involved in its practice. In addition, many scientists also study citizen science as a research approach and as a way for science and society to interact and collaborate. This book provides a representation of the practices as well as scientific and societal outcomes in different disciplines. It reflects the contribution of citizen science to societal development, education, or innovation and provides and overview of the field of actors as well as on tools and guidelines. It serves as an introduction for anyone who wants to get involved in and learn more about the science of citizen science.
The Science of Influence
by Kevin HoganGet customers, clients, and co-workers to say "yes!" in 8 minutes or less This revised second edition by a leading expert of influence continues to teach a proven system of persuasion. Synthesizing the latest research in the field of influence with real-world tested experiences, it presents simple secrets that help readers turn a "no" into a "yes. " Every secret in this book has been rigorously tested, validated, and found reliable. Learn dozens of all-new techniques and strategies for influencing others including how to reduce resistance to rubble Make people feel instantly comfortable in your presence Decode body language, build credibility, and be persistent without being a pain Expert author Kevin Hogan turns the enigmatic art of influence and persuasion into a science anyone can master The amazing secret of The Science of Influence is its simplicity. After you read this book you will immediately understand why people say "no" to you and learn how to turn that "no" into a "yes" from that moment on.
The Science of Influence: How to Get Anyone to Say "Yes" in 8 Minutes or Less!
by Kevin HoganGet customers, clients, and co-workers to say "yes!" in 8 minutes or less This revised second edition by a leading expert of influence continues to teach a proven system of persuasion. Synthesizing the latest research in the field of influence with real-world tested experiences, it presents simple secrets that help readers turn a "no" into a "yes." Every secret in this book has been rigorously tested, validated, and found reliable. Learn dozens of all-new techniques and strategies for influencing others including how to reduce resistance to rubble Make people feel instantly comfortable in your presence Decode body language, build credibility, and be persistent without being a pain Expert author Kevin Hogan turns the enigmatic art of influence and persuasion into a science anyone can master The amazing secret of The Science of Influence is its simplicity. After you read this book you will immediately understand why people say "no" to you and learn how to turn that "no" into a "yes" from that moment on.
The Science of Writing: Theories, Methods, Individual Differences and Applications
by C. Michael Levy Sarah RansdellConceived as the successor to Gregg and Steinberg's Cognitive Processes in Writing, this book takes a multidisciplinary approach to writing research. The authors describe their current thinking and data in such a way that readers in psychology, English, education, and linguistics will find it readable and stimulating. It should serve as a resource book of theory, tools and techniques, and applications that should stimulate and guide the field for the next decade. The chapters showcase approaches taken by active researchers in eight countries. Some of these researchers have published widely in their native language but little of their work has appeared in English-language publications.
The Screenwriter's Guide to Agents and Managers
by John Scott LewinskiThe lessons to be learned from this helpful guide show aspiring screenwriters, television writers, and novelists how to catch an agent's eye and develop a successful scriptwriting career. Step-by-step instructions reveal how to get around the "Catch 22" of the trade-that you can't get an agent until you've sold a script. Interviews with prominent agents and managers disclose how the power brokers choose material, what kinds of writers command their attention, and what they expect from the writers they sign on. Tips on how to write a winning spec script, how to word an effective query letter, how to forge a sound relationship with reps, and other invaluable advice fill this insider's guide.
The Scripps Newspapers Go to War, 1914-18
by Dale ZacherA telling look at the inner workings of one of the nation's most dominant news outlets during wartime In an age before radio and television, E. W. Scripps's ownership of twenty-one newspapers, a major news wire service, and a prominent news syndication service represented the first truly national media organization in the United States. In The Scripps Newspapers Go to War, 1914-18, Dale Zacher details the scope, organization, and character of the mighty Scripps empire during World War I to reveal how the pressures of the market, government censorship, propaganda, and progressivism transformed news coverage during wartime. This volume presents the first systematic look at the daily operations of any major newspaper operation during World War I and provides fascinating accounts of how the papers struggled with competition, their patriotic duties, and internal editorial dissent. The book also engages questions about American neutrality and the newspapers' relationship with President Woodrow Wilson, the move to join the war, and the fallout from the disillusionment of actually experiencing war. Ultimately, Zacher shows how the progressive spirit and political independence at the Scripps newspapers came under attack and was forever changed by this crucial period in American history. A volume in the series The History of Communication, edited by Robert W. McChesney and John C. Nerone
The Search for Anne Perry: The Hidden Life of a Bestselling Crime Writer
by Joanne DraytonIn 1994, director Peter Jackson released the movie Heavenly Creatures, based on a famous 1950s matricide committed in New Zealand by two teenage girls embroiled in an obsessive relationship. The movie launched Jackson's international career. It also forever changed the life of Anne Perry, an award-winning, bestselling crime writer, who at the time of the movie's release was publicly outed at Juliet Hulme, one of the murderers. A new light was now cast, not only on Anne's life but also on her novels, which feature gruesome and violent deaths and confront dark issues, including infanticide and incest.Acclaimed literary biographer Joanne Drayton was given unparalleled access to Anne Perry, her friends, relatives, colleagues, and archives to complete this book. She intersperses the story of her life with an examination of her writing, drawing parallels between Perry's own experiences and her characters and storylines. Anne Perry's books deal with miscarriages of justice, family secrets exposed, punishment, redemption, and forgiveness, themes made all the more poignant in light of her past. She has sold 25 million books worldwide and published in 15 different languages, yet she will now forever be known as a murderer who became a writer of murder stories. The Search for Anne Perry is a gripping account of a life, and provides understanding of the girl Anne was, the adult she became, her compulsion to write, and her view of the world.
The Search for Good Wine: From the Founding Fathers to the Modern Table
by John HailmanThe Search for Good Wine is a highly entertaining and informative book on all aspects of wine and its consumption by nationally-syndicated wine columnist John Hailman, author of the critically-acclaimed Thomas Jefferson on Wine (2006). Hailman explores the wine-drinking experiences and tastes of famous wine-lovers from jolly Ben Franklin and the surprisingly enthusiastic George Washington to Julius Caesar, Sherlock Holmes, and Ernest Hemingway among numerous other famous figures. Hailman also recounts in fascinating detail the exotic life of the founder of the California wine industry, Hungarian Agoston Haraszthy, who introduced Zinfandel to the U.S.Hailman gives calm and reliable guidance on how to deal with snobby wine waiters and how to choose the best wine books and travel guides. He simplifies the ABCs of wine-grape types from the delicate pinot noirs of Oregon to the robust malbecs of Argentina and from the vibrant new whites of Spain to the great reds (old and new) of Italy. The entire book is dedicated to finding values in wine. As Hailman says, "Everyone always wants to know one basic thing: How can you get the best possible wine for the lowest possible price?" His new book is highly practical and effective in answering that eternal question and many more about wine.A judge at the top international wine competitions for over thirty years, Hailman examines those experiences and the value of "blind" tastings. He gives insightful tips on how to select a good wine store, how to decipher wine labels and wine lists, and even how to extract unruly champagne corks without crippling yourself or others. Hailman simplifies wine jargon and effectively demystifies the culture of wine fascination, restoring the consumption of wine to the natural pleasure it really should be.
The Second Circle: This Book Will Transform Your Life, Minute to Minute
by Patsy RodenburgThe world's leading voice and acting coach provides a revolutionary program to focus your energy and connect with other people. Are you as successful as you could be? Are your good ideas appreciated? Could your sex life be more fulfilling? In this high-paced yet lonely world, Patsy Rodenburg teaches you how to communicate more effectively and intimately--at home, at work, at school, and, most importantly, with yourself. Her remarkable program transforms your negative patterns of energy into a positive presence that she calls "the second circle"--the optimal state between the first circle of introversion and self-negation and the third circle of aggression and narcissism. Containing a wealth of insights that will break the habits that constrict your real power, The Second Circle helps you deal with the debilitating and manipulative behaviors of your immediate family, friends, and colleagues while bringing out their best qualities. Filled with easy-to-apply exercises (breathing, voice, posture), The Second Circle, in dealing with such emotional issues as loss, violation, and self-esteem, will begin a journey that will revitalize your life.
The Second Circle: Using Positive Energy For Success In Every Situation
by Patsy RodenburgThe key to unlocking your power—and the inspired life that comes with it—from the renowned voice and acting coach. You know that person: the one with that certain something. And you’ve probably dismissed that something as unattainable, simply innate. But it’s a myth that some are born with “it” and others aren’t. Everybody can have that presence—and the peaceful self-acceptance that powers it. Patsy Rodenburg reveals that the secret is learning to inhabit “the second circle”: the optimal state between the first circle of introversion and self-doubt and the third of aggression and narcissism. She provides exercises to help you break the habits that constrict your real power and to better cope with the negative behaviors and attitudes of those around you. With wisdom and patience, Rodenburg teaches you how to communicate effectively at home, work, school, and—most important—with yourself. The Second Circle will empower you to meet life’s most extraordinary trials with brio and to embrace the joys and challenges of every single day.
The Second Impeachment Report: Materials in Support of H. Res. 24, Impeaching Donald John Trump, President of the United States, for High Crimes and Misdemeanors
by Majority Staff Committee on the JudiciaryWith a foreword by New York Times bestselling author and former confidante of Donald J. Trump, Michael Cohen, the official report of materials supporting the first-ever second impeachment of a President of the United States—complete with US Constitution included. In 2019, Donald Trump became only the third US President to be impeached by the House of Representatives on charges of abuse of power and obstruction of congress. In January 2021, he became the first President in American history to be impeached for a second time. Though no sitting president was ever convicted, will Trump be the first there, too? Still in the midst of the coronavirus pandemic, which the president has also been accused of handling poorly, and an ongoing refusal to concede his loss to rival candidate Joe Biden, Donald Trump is said to have provoked his followers to storm the US Capitol in Washington, DC, resulting in a shocking protest-turned-violent in an effort to stop the official Electoral count in certifying Biden's victory. The unprecedented event led to the deaths of at least five people, as well as the President being banned from all major social media, including Twitter, Facebook, Instagram, and more, due to risk of inciting more violence. This groundbreaking report—released by the House Judiciary Committee, chaired by Jerrold Nadler—covers Trump's conduct leading up to January 6, 2021, the attack on the capitol, his response to the insurrection, and provides a compelling argument as to why there is an immediate need to consider impeachment despite Trump having only seven days left in office.
The Second International Adaptive and Sustainable Science, Engineering and Technology Conference: ASSET 2023 Proceedings (Signals and Communication Technology)
by Sunday Cookey EkpoThis proceedings presents papers from the Second International Adaptive and Sustainable Science, Engineering and Technology Conference (ASSET 2023), which took place simultaneously in Manchester, UK and Ikot Akpaden, Nigeria on 18-20, July 2023. The ASSET conference serves as an interactive forum for the advancement of the practice of adaptive and sustainable systems across the multiple disciplines and specialty areas involved with the science, engineering, and technology of integrated entities, complex systems, and networks. The conference provides an avenue for practitioners, researchers, managers, developers, analysts, educators, and users to exchange innovative ideas, concepts, applications, and lessons learned in addressing domain-specific problems, applications-oriented topics, methodologies, standards and multidisciplinary research opportunities and findings relating to ASSET systems.
The Second International Symposium on Signed Language Interpretation and Translation Research: Selected Papers (Gallaudet Studies In Interpret #18)
by Emily Shaw Danielle I. J. HuntThe Second International Symposium on Signed Language Interpretation and Translation Research was a rare opportunity for hearing and Deaf students, researchers, educators, and practitioners to come together and learn about current research in Interpretation and Translation Studies. These selected papers are comprised of research conducted in places such as Australia, Flanders, France, and Ghana, creating a volume that is international in scope. Editors Danielle I. J. Hunt and Emily Shaw have collected papers that represent the advances in the depth and diversity of knowledge in the field of signed language interpretation and translation research. Chapter topics include the use of haptic signals when interpreting for Deafblind people, the role of French Deaf translators during the 2015 Paris terror attacks, and Deaf employees’ perspectives on interpreting in the workplace. Signed chapter summaries will be available on the Gallaudet University Press YouTube channel upon publication.
The Secret History of Soviet Russia's Police State: Cruelty, Co-operation and Compromise, 1917–91
by Martyn Whittock'[R]eadable and thoughtful . . . does an excellent job of exploring how the murderous political police in all its incarnations defined the Soviet Union, and left a poisonous legacy still with us today'Professor Mark Galeotti, author of The Vory and A Short History of RussiaRepression, control, manipulation and elimination of enemies assisted in the establishment of the Soviet state, and helped maintain it in power, but could not, in the end, prevent its collapse.Citizens of the West have, for the most part, been told a very simplified story of the repressive 'totalitarian' state that was the USSR. In fact, it was sustained by more than just policing and force. No amount of revisionist history can erase the reality of millions controlled, imprisoned and killed, but there was much more to the USSR's one-party state than this. Whittock tells a more complex story of the combination of cruelty, co-operation and compromise required to build and run a one-party state. Much of this is the story of the role played by the secret police in creating and sustaining such a form of government, but it is much more than simply a 'history of the secret police'. This is because the 'police state' which emerged (in which dissent, both real and imaginary, was undoubtedly policed, threatened and ruthlessly eliminated) was more than just the product of the arrests, interrogations, executions and imprisonments carried out by the secret police. The USSR was also made possible by a battle for hearts and minds which led millions of people to feel that they really had benefited from the system and had a stake in the new society.
The Secret History of Soviet Russia's Police State: Cruelty, Co-operation and Compromise, 1917–91
by Martyn Whittock'[R]eadable and thoughtful . . . does an excellent job of exploring how the murderous political police in all its incarnations defined the Soviet Union, and left a poisonous legacy still with us today'Professor Mark Galeotti, author of The Vory and A Short History of RussiaRepression, control, manipulation and elimination of enemies assisted in the establishment of the Soviet state, and helped maintain it in power, but could not, in the end, prevent its collapse.Citizens of the West have, for the most part, been told a very simplified story of the repressive 'totalitarian' state that was the USSR. In fact, it was sustained by more than just policing and force. No amount of revisionist history can erase the reality of millions controlled, imprisoned and killed, but there was much more to the USSR's one-party state than this. Whittock tells a more complex story of the combination of cruelty, co-operation and compromise required to build and run a one-party state. Much of this is the story of the role played by the secret police in creating and sustaining such a form of government, but it is much more than simply a 'history of the secret police'. This is because the 'police state' which emerged (in which dissent, both real and imaginary, was undoubtedly policed, threatened and ruthlessly eliminated) was more than just the product of the arrests, interrogations, executions and imprisonments carried out by the secret police. The USSR was also made possible by a battle for hearts and minds which led millions of people to feel that they really had benefited from the system and had a stake in the new society.