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The Seventh Sense: Power, Fortune, and Survival in the Age of Networks
by Joshua Cooper RamoFrom the author of the international bestseller THE AGE OF THE UNTHINKABLE comes a powerful new story of revolution and riches in a connected age.Endless terror. Refugee waves. An unfixable global economy. Surprising election results. New billion-dollar fortunes. Miracle medical advances. What if they were all connected? What if you could understand why? The Seventh Sense examines the historic force now shaking our world--and explains how our leaders, our businesses, and each of us can master it.All around us now we are surrounded by events that are difficult to understand. But every day, new figures and forces emerge that seem to have mastered this tumultuous age. Sometimes these are the leaders of the most earthshaking companies of our time, accumulating billion-dollar fortunes. Or they are successful investors or our best generals. Other times, however, quick success is going to terrorists, rebels, and figures intent on chaos. What if we could know the secret of those who can make sense of this age? What if we could apply it to the questions that worry us most?In this groundbreaking new book, Joshua Cooper Ramo, author of the international bestseller The Age of the Unthinkable, introduces a powerful way of seeing the world. The Seventh Sense is the story of what all of today's successful figures see and feel--forces that are invisible to most of us but explain everything from explosive technological change to uneasy political ripples. The secret to power now is understanding our new age of networks--not merely the Internet but also networks of trade and DNA and finance. Based on his years of advising generals, CEOs, and politicians, Ramo takes us into the opaque heart of our world's rapidly connected systems and teaches us what the victors of this age know--and what the losers are not yet seeing.But The Seventh Sense won't merely change the way you see the world. It will also give you the power to change it.
The Shadow Negotiation
by Judith Williams Deborah KolbAt last, here is a book that shows women how to recognize the Shadow Negotiation -- in which the unspoken attitudes, hidden assumptions, and conflicting agendas that drive the bargaining process play out -- and how to use that knowledge to their advantage. Each time people bargain over issues -- a promotion, a contract with a new client, a bigger role in decision-making -- a parallel negotiation unfolds beneath the surface of the "formal" discussion. Bargainers constantly maneuver to determine whose interests and needs will hold sway, whose opinions will matter, and how cooperative each person will be in reaching an agreement. How the issues are resolved hangs on the actions people take in the shadow negotiation, yet it is in this shadow negotiation that women most often run into trouble. The most productive negotiations take place when strong advocates can connect with each other. Good results depend equally on a bargainer's positioning her ideas for a fair hearing and on being open to the other side's point of view. But traditionally women have not fared well on either front. Often, they let negotiable moments slip by and take the first "no" as a final answer, or their efforts to be responsive to the other side's position are interpreted as accommodation. As a result, women can come away from negotiations with fewer dollars, perks, plum assignments, or less say in decision-making than men. To negotiate effectively, women must pay attention to acts of self-sabotage as well as to the moves others make in the shadow negotiation. By bargaining more strategically, women can establish the terms of their advocacy, their voice, and at the same time encourage the open communication essential to a collaborative discussion in which not only acceptable, but creative, agreements can be worked out. Written by Deborah M. Kolb and Judith Williams, two authorities in the field, The Shadow Negotiation shows women a whole new way to think about the negotiation process. Kolb and Williams identify the common stumbling blocks that women encounter and present a game plan for turning their particular strengths to their advantage. Based on extensive interviews with hundreds of business-women, The Shadow Negotiation provides women with a clear, insightful guide to the hidden machinations that are at work in every bargaining situation.
The Shadow Negotiation: How Women Can Master the Hidden Agendas That Determine Bargaining Success
by Deborah M. Kolb Judith WilliamsWomen have to negotiate not harder, but smarter.
The Shadow in the Garden: A Biographer's Tale
by James AtlasThe biographer—so often in the shadows, kibitzing, casting doubt, proving facts—comes to the stage in this funny, poignant, endearing tale of how writers’ lives get documented. James Atlas, the celebrated chronicler of Saul Bellow and Delmore Schwartz, takes us back to his own childhood in suburban Chicago, where he fell in love with literature and, early on, found in himself the impulse to study writers’ lives. We meet Richard Ellmann, the great biographer of James Joyce and Atlas’s professor during a transformative year at Oxford. We get to know Atlas’s first subject, the “self-doomed” poet Delmore Schwartz. And we are introduced to a bygone cast of intellectuals such as Edmund Wilson and Dwight Macdonald (the “tall pines,” as Mary McCarthy once called them, cut down now, according to Atlas, by the “merciless pruning of mortality”) and, of course, the elusive Bellow, “a metaphysician of the ordinary.” Atlas revisits the lives and works of the classical biographers, the Renaissance writers of what were then called “lives,” Samuel Johnson and the obsessive Boswell, and the Victorian masters Mrs. Gaskell and Thomas Carlyle. And in what amounts to a pocket history of his own literary generation, Atlas celebrates the biographers who hoped to glimpse an image of them—“as fleeting as a familiar face swallowed up in a crowd.”(With black-and-white illustrations throughout)
The Shape of Change: A guide to planning, implementing and embedding organisational change
by Nicola BusbyNo organisations, change initiative or stakeholder is ever the same. The way business change management is shaped to work with and get the best out of every different change situation makes a vital contribution to the success of the change. The Shape of Change is the first business change management book to focus solely on the practical challenges of how to plan, implement and embed successful business change initiatives in a wide range of organisations from the business change manager’s point of view. It focuses on shaping every different change approach to take into consideration each individual situation including organisational culture, the type and impact of change the initiative, the attitudes and concerns of stakeholders and the potential for resistance within the organisation. Using a series of example change initiatives in private, public and non-profit sectors, it describes the change management journey, highlighting key points where business change management interventions are essential, and exploring how it feels to undertake business change initiatives in a wide range of situations, from communicating the initial change idea to ensuring the change is embedded and working well in business as usual. Accessible and comprehensive, The Shape of Change is relevant to anyone working in or planning organisational change.
The Shaping of News: A Framework for Analysis
by Julie FirmstoneThis book provides readers with the understanding required to analyse the range of key factors that shape the production of news, and to assess their implications for the role of news and journalism in democracy. It brings existing research together under the umbrella of a central organising framework to explore how news and its production is shaped by a multiplicity of factors including the norms, values, role perceptions and ethics associated with journalism as a profession, the role of news sources, the changing character and significance of news audiences, the aims and objectives of news organisations, and the political, economic and social contexts within which news is produced. Exploring these factors in depth, using examples, and considering the changing conditions of news production, the chapters chart significant changes, challenges, and responses to provide the essential background for understanding the consequences of current transformations for the democratic qualities of news.
The Short American Century
by Edited by Andrew J. BacevichWriting in Life magazine in February 1941, Henry Luce memorably announced the arrival of the “The American Century. ” The phrase caught on, as did the belief that America’s moment was at hand. Yet as Andrew J. Bacevich makes clear, that century has now ended, the victim of strategic miscalculation, military misadventures, and economic decline. To take stock of the short American Century and place it in historical perspective, Bacevich has assembled a richly provocative range of perspectives. What did this age of reputed American preeminence signify? What caused its premature demise? What legacy remains in its wake? Distinguished historians Jeffry Frieden, Akira Iriye, David Kennedy, Walter LaFeber, Jackson Lears, Eugene McCarraher, Emily Rosenberg, and Nikhil Pal Singh offer illuminating answers to these questions. Achievement and failure, wisdom and folly, calculation and confusion all make their appearance in essays that touch on topics as varied as internationalism and empire, race and religion, consumerism and globalization. As the United States grapples with protracted wars, daunting economic uncertainty, and pressing questions about exactly what role it should play in a rapidly changing world, understanding where the nation has been and how it got where it is today is critical. What did the forging of the American Century-with its considerable achievements but also its ample disappointments and missed opportunities-ultimately yield? That is the question this important volume answers.
The Short News: Making News Fun One Brick at a Time
by Sean RomeroFrom the creator of The Short News website comes a hilarious new book of original photographs that uses toy bricks to explore offbeat and lighthearted news stories. Complete with 120 original images, each of the photos is humorously captioned and comes with a brief summary of the news story that inspired it. You’ve never seen the news like this before. The Short News is a must have for fans of toy bricks, and anyone who enjoys strange but true news stories. It’s a weird world out there, so let’s look at the fun side of the news!
The Short and Long of It
by Paul Alan FaheyDo you write short fiction but long to s-t-r-e-t-c-h those tight little 55ers, flash pieces, and short stories into longer, publishable work? Do you have binders full of short pieces with characters you’d love to flesh out? Are you dying to tell the rest of these stories?If so,The Short and Long of Itis for you!Award-winning short fiction writer Paul Alan Fahey shows you how to expand and adapt your brief creations into longer, more satisfying stories, plays, novellas, and novels pitch perfect for publication in the e-age.This book will help you practice expanding your short fiction. Through detailed examples and hands-on exercises, you’ll learn how to:Adapt 55 fiction into flash fiction;Adapt flash fiction into short stories and plays;Adapt flash memoir into personal essays;Write a tight logline;Develop a story theme;Build three-act structure; andDevelop characters and enhance backstory.So grab a copy today and start writing longer stories tomorrow!
The Shortest Distance Between You and a Published Book
by Susan Page&“The most thorough, accurate, user-friendly, well-organized and inspiring guide for writers on the market today. Period.&”—Richard Carlson, #1 New York Times bestselling author of Don&’t Sweat the Small Stuff This expert guide has put the dream of acquiring a publisher within reach for thousands of writers. Whether your book idea is a completed manuscript or still in the planning stages, The Shortest Distance Between You and a Published Book offers comprehensive, industry-savvy guidance on the steps to take to sell your book to a major publisher. Literary agents often advise their clients to read this book as their first step. Susan Page is the author of several bestselling self-help books, and a veteran of the publishing industry. Here, she&’ll guide you step-by-step through the roadblocks that stall other writers and help you toward a publishing strategy that gets results. You&’ll find in-depth information on the early steps to take, writing title ideas, developing winning book proposals, finding an agent, understanding publishing contracts, promoting your book, and more. Throughout the process, Page coaches you through both the emotional and practical obstacles you&’re likely to face. It&’s a must-read for anyone interested in a career as a published author. &“Page, as her subtitle claims, really does tell you what you need to know to get happily published. This self-help author (If I&’m So Wonderful, Why Am I Still Single?) knows what she&’s talking about, whether she&’s advising on how to write a book proposal, find an agent or promote one&’s book . . . This is one of the more instructive guides to read before writing your book.&”—Publishers Weekly
The Silenced Majority: Stories of Uprisings, Occupations, Resistance, and Hope
by Amy Goodman Denis MoynihanAmy Goodman and Denis Moynihan provide a vivid record of the events, conflicts, and social movements shaping our society today. They give voice to ordinary people standing up to corporate and government power across the country and around the world. Their writing and daily work at the grassroots public TV/radio news hour Democracy Now!, carried on more than a thousand stations globally and at democracy now. org, casts in stark relief the stories of the silenced majority. These stories are set against the backdrop of the mainstream media's abject failure, with its small circle of pundits who know so little about so much, attempting to explain the world to us and getting it so wrong.
The Silenced Majority: Stories of Uprisings, Occupations, Resistance, and Hope
by Amy Goodman Denis MoynihanThe New York Times–bestselling collection of essays on the power of ordinary people to effect lasting change—from the host and cofounder of Democracy Now! Amy Goodman and Denis Moynihan began writing a weekly column, &“Breaking the Sound Barrier,&” for King Features Syndicate in 2006. This timely new sequel to Goodman&’s New York Times bestseller of the same name gives voice to the many ordinary people standing up to corporate and government power—and refusing to be silent. The Silenced Majority pulls back the veil of corporate media reporting to dig deep into the politics of &“climate apartheid,&” the implications of the Fukushima nuclear disaster, the movement to halt the execution of Troy Anthony Davis, and the globalization of dissent &“from Tahrir Square to Liberty Plaza.&” Throughout, Goodman and Moynihan show the work of ordinary people to change their media—and change the world. Praise for Amy Goodman &“Amy Goodman has taken investigative journalism to new heights.&” —Noam Chomsky, leading public intellectual and author of Hopes and Prospects &“Amy Goodman is not afraid to speak truth to power. She does it every day.&” —Susan Sarandon, activist and actress &“Crusading journalism at its best.&” —Arianna Huffington, founder of The Huffington Post &“A towering progressive freedom fighter in the media and the world.&” —Cornel West, author of Race Matters &“What journalism should be: beholden to the interests of people, not power and profit.&” —Arundhati Roy, author of The End of Imagination
The Silencing of Slaves in Early Jewish and Christian Texts (Routledge Studies in the Early Christian World)
by Ronald CharlesThe Silencing of Slaves in Early Jewish and Christian Texts analyzes a large corpus of early Christian texts and Pseudepigraphic materials to understand how the authors of these texts used, abused and silenced enslaved characters to articulate their own social, political, and theological visions. The focus is on excavating the texts "from below" or "against the grain" in order to notice the slaves, and in so doing, to problematize and (re)imagine the narratives. Noticing the slaves as literary iterations means paying attention to broader theological, ideological, and rhetorical aims of the texts within which enslaved bodies are constructed. The analysis demonstrates that by silencing slaves and using a rhetoric of violence, the authors of these texts contributed to the construction of myths in which slaves functioned as a useful trope to support the combined power of religion and empire. Thus was created not only the perfect template for the rise and development of a Christian discourse of slavery, but also a rationale for subsequent violence exercised against slave bodies within the Christian Empire. The study demonstrates the value of using the tools and applying the insights of subaltern studies to the study of the Pseudepigrapha and in early Christian texts. This volume will be of interest not only to scholars of early Christianity, but also to those working on the history of slavery and subaltern studies in antiquity.
The Silencing: How the Left is Killing Free Speech
by Kirsten PowersIn this book, Kirsten Powers demonstrates how the left's commitment to free speech is collapsing and in its place, the illiberal left is executing a campaign of coercion and intimidation. She calls it "The Silencing."
The Silent Language
by Edward T. HallIn the everyday, but unspoken give-and-take of human relationships, the "silent language" plays a vitally important role. Here, a leading American anthropologist has analyzed the many ways in which people "talk" to one another without the use of words. The pecking order in a chicken yard, the fierce competition in a school playground, every unwitting gesture and action--this is the vocabulary of the "silent language. " According to Dr. Hall, the concepts of space and time are tools with which all human beings may transmit messages. Space, for example, is the outgrowth of an animal's instinctive defense of his lair and is reflected in human society by the office worker's jealous defense of his desk, or the guarded, walled patio of a Latin-American home. Similarly, the concept of time, varying from Western precision to Easter vagueness, is revealed by the businessman who pointedly keeps a client waiting, or the South Pacific islander who murders his neighbor for an injustice suffered twenty years ago. THE SILENT LANGUAGE shows how cultural factors influence the individual behind his back, wihtout his knowledge.
The Silicone Breast Implant Story: Communication and Uncertainty (Routledge Communication Series)
by David H. Smith Marsha L. VanderfordThis volume examines one health issue -- breast implants -- across a series of contexts often thought to be separate -- media coverage, doctor-patient interaction, doctor-doctor professional communication, support group dialogues, public relations campaigns, and more. In so doing, it provides a narrative of how communication shapes the individual perceptions of health, government, and social policy concerning health care. At the core of the silicone breast implant controversy is the need for people to act amid uncertainty about the health risks involved. This need to weigh action in the midst of uncertain risk characterizes a large number of health issues. The attempts of patients, physicians, drug manufacturers, and others to seek and provide both information and influence makes communication central to these issues. Consequently, the questions explored in this volume will interest a diverse group of readers. This audience includes plastic surgeons in particular, physicians in general, and anyone involved with women's health issues. As the medical profession struggles with its identity amid changes in public attitudes, government regulations, and medical practices, this volume's findings concerning media portrayals of doctors and medical devices become even more important. Finally, this study reveals how interrelated public information and private decisions are, and how closely media and interpersonal relationships fit. Tracing one medical issue across interpersonal, organizational, public relations, and mediated forums has clearly demonstrated the multiple ways those communication channels overlap and inform one another.
The Silver Bullets of Commercial Negotiation: Strategies and Tactics
by Christopher LennonThis book empowers you to immediately grasp the opportunities that present themselves in international commercial negotiation, and to be able to create and maintain positive, mutually beneficial relationships with other parties that are long lasting and productive. International commercial negotiations are a vital element of today’s business world. But how do you conduct them successfully? And how well trained, prepared and knowledgeable are those conducting the negotiation? What makes this book different is that it encapsulates the core ‘need to know’ elements of negotiation that can make or break a deal. It is written to be user-friendly and an easy read – it offers simple advice that will be immediately useful to the commercial negotiator and makes many complicated issues easily understandable. ‘Silver Bullets’ are provided, distilling the critical factors that have significant implications for the negotiated outcome. This book has been written with the experienced business professional who is engaged within commercial negotiations in mind. It provides new insight into how to add value in terms of negotiation skills and operational efficiency. The book has been deliberately written in a non-technical, easy-to-read style that will have broad appeal.
The Simple Truths About Leadership: Turning Your People Into Your Partners
by Larry PetersIn the middle of the last decade, businesses have suffered serious harm due to the world-wide economic slowdown/great recession, geopolitical tensions and conflicts, and the very unpredictable nature of our government. In the process of staying the course, many business leaders have made a number of decisions and have taken a number of actions that have done harm to their relationships with their own employees. The resultant psychological contract told employees that their leaders were in it for themselves, for owners and stockholders, for positive reports from Wall Street, for their customer base … for every stakeholder group other than the people who work there. This book offers a road map for creating a more engaged, committed workforce by adopting and maintaining a People-Centric culture. <P><P> After describing why commitment and engagement are so important today, the author speaks to how mindsets that reflect an older business reality need to change before any sustainable change in behavior and work culture can occur. This book underscores the role that leaders need to play by embracing 10 Simple Truths that underlie long-term, sustainable business success. Some argue that we may be approaching the next recession, and it is in those down times that businesses will need their people most. Now is the time for leaders to proactively start earning that support and turn their people into their partners rather than just their hired hands. <P><P> With a case study that describes a true People-Centric leader and that demonstrates what it takes to lead a culture change, this book is a call to action for leaders everywhere to (a) become a People-Centric leader, (b) earn the right to lead others toward this end, and (c) align their company culture with the mindset and capabilities needed to produce and sustain long-term business success. <P><P> If you are not getting the best from your people, read this book with the goal of turning that around. You will find it to be a good blueprint for leaders who attempt to create a more People-Centric culture.
The Sin of Writing and the Rise of Modern Hebrew Literature (New Directions in Book History)
by Iris ParushThe Sin of Writing and the Rise of Modern Hebrew Literature contends that the processes of enlightenment, modernization, and secularization in nineteenth-century Eastern European Jewish society were marked not by a reading revolution but rather by a writing revolution, that is, by a revolutionary change in this society's attitude toward writing. Combining socio-cultural history and literary studies and drawing on a large corpus of autobiographies, memoirs, and literary works of the period, the book sets out to explain the curious absence of writing skills and Hebrew grammar from the curriculum of the traditional Jewish education system in Eastern Europe. It shows that traditional Jewish society maintained a conspicuously oral literacy culture, colored by fears of writing and suspicions toward publication. It is against this background that the young yeshiva students undergoing enlightenment started to “sin by writing,” turning writing and publication in Hebrew into the cornerstone of their constitution as autonomous, enlightened, male Jewish subjects, and setting the foundations for the rise of modern Hebrew literature.
The Sing Sing Files: One Journalist, Six Innocent Men, and a Twenty-Year Fight for Justice
by Dan SlepianAn NBC Dateline producer's cinematic account of his two-decade journey navigating the broken criminal justice system to help free six innocent menIn 2002, Dan Slepian, a veteran producer for NBC’s Dateline, received a tip from a Bronx homicide detective that two men were serving twenty-five years to life in prison for a 1990 murder they did not commit.Haunted by what the detective had told him, Slepian began an investigation of the case that eventually resulted in freedom for the two men and launched Slepian on a two-decade personal and professional journey into a deeply flawed justice system fiercely resistant to rectifying—or even acknowledging—its mistakes and their consequences.The Sing Sing Files: One Journalist, Six Innocent Men, and a Twenty-Year Fight for Justice is Slepian’s account of challenging that system. The story follows Slepian on years of prison visits, court hearings, and street reporting that led to a series of powerful Dateline episodes and eventually to freedom for four other men and to an especially deep and lasting friendship with one of them, Jon-Adrian “JJ” Velazquez. From his cell in Sing Sing, JJ aided Slepian in his investigations until his own release in 2021 after decades in prison.Like Bryan Stevenson’s Just Mercy, The Sing Sing Files is a deeply personal account of wrongful imprisonment and the flaws in our justice system, and a powerful argument for reckoning and accountability. Slepian’s extraordinary book, at once painful and full of hope, shines a light on an injustice whose impact the nation has only begun to confront.
The Sinitic Languages: A Contribution to Sinological Linguistics (Collectanea Serica. New Series #1)
by Mieczysław Jerzy KünstlerThe Sinitic Languages is the quintessence of Mieczysław Jerzy Künstler’s thirty years of research into the Chinese languages. Originally published in Polish in 2000 as Języki chińskie, this work collected Künstler’s various lectures on the fascinating world of this branch of the Sino-Tibetan language family. It marked the apogee of linguistic research of Chinese languages in Poland. With a keen, intuitive understanding of the workings of these languages, Künstler introduces his readership to the historical development of spoken Sinitic languages. Besides analyzing the various stages of Standard Chinese, he also makes a convincing case for classifying Cantonese, Pekinese, Nankinese, Minnanese, Wu, and other so-called "dialects" as distinct languages. Künstler’s work offers an insightful and detailed overview about synchronic and diachronic research on the major language groups of Chinese, a fast growing academic field until today. The present English version was begun by Künstler himself before his untimely demise in 2007. However, it is not merely a translation of the Polish work, but a revised edition that introduces a shift in Sinological linguistics from a genetic to an areal description of Modern Chinese languages. A joint effort of the Polish linguist Alfred Franciszek Majewicz and the Sinologists Ewa Zajdler and Maria Kurpaska helped to bring the original manuscript to its completion. Thus, The Sinitic Languages is now finally accessible for a larger readership. Both amateurs and experts interested in this topic are invited to follow Künstler on his intellectual journey into Sinological linguistics. Künstler intentionally excluded Chinese characters from his work because he viewed the Sinitic languages primarily as spoken languages. In order to provide readers with the opportunity to compare spoken and written language, the editors added an index with glossary to the English version.
The Situated Organization: Case Studies in the Pragmatics of Communication Research
by James R. Taylor Elizabeth J. Van EveryThe Situated Organization explores recent research in organizational communication, emphasizing the organization as constructed in and emerging out of communication practices. Working from the tradition of the Montreal School in its approach, it focuses not only on how an organization’s members understand the purposes of the organization through communication, but also on how they realize and recognize the organization itself as they work within it. The text breaks through with an alternative viewpoint to the currently popular idea of 'organization-as-network,' viewing organization instead as a configuration of agencies, and their fields of practice. It serves as an original, comprehensive, and well-written text, elaborated by case studies that make the theory come to life. The substantial ideas and insights are presented in a deep and meaningful way while remaining comprehensible for student readers. This text has been developed for students at all levels of study in organizational communication, who need a systematic introduction to conducting empirical field research. It will serve as an invaluable sourcebook in planning and conducting research.
The Six Keys to Unlock and Empower Your Mind: Spot Liars & Cheats, Negotiate Any Deal to Your Advantage, Win at the Office, In fluence Friends, & Much More
by Marc SalemA leading authority on nonverbal communication shows you how to interpret clues to what others are thinking--a skill that leads to greater success at work, in relationships, and every aspect of lifeCourt TV, the New York Police Department, and businesses across the country have turned to Marc Salem for his advice on non-verbal communication. Over three decades, Salem has developed an incredible program to uncover the hidden meaning in conversations, negotiations, and personal encounters. He has astounded audiences with his hit Broadway show Mind Games, where he is able to seemingly read perfect strangers' minds. Armed with this skill, Salem shows how anyone can understand and capitalize on a new kind of mental power. In The Six Keys to Unlock and Empower Your Mind, Salem shares his fascinating strategies for tapping the extraordinary powers of your mind.You'll learn how to: • Communicate meaning to impress and INFLUENCE others for optimum business performance and enhanced personal relationships • Pay ATTENTION to aspects of your world that you currently overlook, giving you invaluable focus, concentration, and decision-making sensitivity • Turn on and access your INTUITION in order to give you unique insight and problem-solving ability • READ others' non-verbal cues to tell truth from lies--an essential survival skill in love, work, even parentingFilled with exercises, brainteasers, and countless tools to get ahead in life, The Six Keys to Unlock and Empower Your Mind proves as endlessly entertaining as it is mind-expanding and life-transforming.
The Skilled Negotiator
by Kathleen ReardonIn The Skilled Negotiator Kathleen Reardon engagingly describes how to expand on negotiation strategies and develop language skills to enhance success in negotiation. The book is filled with real-life examples revealing how to detect subtleties in manner and speech that negotiation novices fail to notice. You'll learn how to identify the 'choice points' that occur during negotiations, how to influence and redirect the conversation to address what you need and ultimately get what you want. The author helps you: Identify your negotiation style and its limitationsUse language strategically whether you're being subtle or directRecognize deception and manage itPosition and persuade artfullyEffectively negotiate one-on-one and in teamsDeal constructively with your own and others--heated emotions
The Skills of Document Use: From Text Comprehension to Web-Based Learning
by Jean-Francois RouetThe Skills of Document Use: From Text Comprehension to Web-Based Learning examines functional literacy from a psychological standpoint. It offers a comprehensive discussion of the cognitive skills involved in reading, comprehending, and making use of complex documents. Understanding such skills is important at times when printed and online informat