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Empowering Open and Collaborative Governance: Technologies and Methods for Online Citizen Engagement in Public Policy Making

by Yannis Charalabidis Sotirios Koussouris

The use of information and communication technologies to support public administrations, governments and decision makers has been recorded for more than 20 years and dubbed e-Government. Moving towards open governance roadmaps worldwide, electronic participation and citizen engagement stand out as a new domain, important both for decision makers and citizens; and over the last decade, there have been a variety of related pilot projects and innovative approaches. With contributions from leading researchers, Charalabidis and Koussouris provide the latest research findings such as theoretical foundations, principles, methodologies, architectures, technical frameworks, cases and lessons learnt within the domain of open, collaborative governance and online citizen engagement. The book is divided into three sections: Section one, "Public Policy Debate Foundations," lays the foundations regarding processes and methods for scoping, planning, evaluating and transforming citizen engagement. The second section, "Information and Communication Technologies for Citizen Participation," details practical approaches to designing and creating collaborative governance infrastructures and citizen participation for businesses and administrations. Lastly, the third section on "Future Research Directions of Open, Collaborative ICT-enabled Governance" provides a constructive critique of the developments in the past and presents prospects regarding future challenges and research directions. The book is mainly written for academic researchers and graduate students working in the computer, social, political and management sciences. Its audience includes researchers and practitioners in e-Governance, public administration officials, policy and decision makers at the local, national and international level engaged in the design and creation of policies and services, and ICT professionals engaged in e-Governance and policy modelling projects and solutions.

Empowering Organizations with Power Virtual Agents: A practical guide to building intelligent chatbots with Microsoft Power Platform

by Nicolae Tarla

Unleash the capabilities of Power Virtual Agents to provide actionable insights to your customers and employees using automated chatbot solutionsKey FeaturesProvide instant customer support on your webpages using Power Virtual AgentsDiscover tips and techniques for the governance, administration, and deployment of chatbotsBuild conversational solutions for your web apps, public portals, and Teams environmentBook DescriptionPower Virtual Agents is a set of technologies released under the Power Platform umbrella by Microsoft. It allows non-developers to create solutions to automate customer interactions and provide services using a conversational interface, thus relieving the pressure on front-line staff providing this kind of support. Empowering Organizations with Power Virtual Agents is a guide to building chatbots that can be deployed to handle front desk services without having to write code. The book takes a scenario-based approach to implementing bot services and automation to serve employees in the organization and external customers. You will uncover the features available in Power Virtual Agents for creating bots that can be integrated into an organization's public site as well as specific web pages. Next, you will understand how to build bots and integrate them within the Teams environment for internal users. As you progress, you will explore complete examples for implementing automated agents (bots) that can be deployed on sites for interacting with external customers. By the end of this Power Virtual Agents chatbot book, you will have implemented several scenarios to serve external client requests for information, created scenarios to help internal users retrieve relevant information, and processed these in an automated conversational manner.What you will learnGet to grips with Power Virtual Agents and understand the license requirement for using itDeploy bots on public websites or web pagesCreate conversational solutions for your organization using Microsoft TeamsExplore best practices for governance that are essential for implementing Power Virtual AgentsExplore different business scenarios for implementing Power Virtual AgentsUnderstand the integration between Power Virtual Agents and Microsoft Power PlatformWho this book is forThis book is for organization representatives looking to automate processes, relieve the first-contact workload of their front-line agents, and provide actionable results to employees and customers. Business professionals, citizen developers, and functional consultants will also find this book helpful. Familiarity with the Modern Workplace and the Dynamics 365 family of products will be useful. Beginner-level knowledge of Power Platform and its main modules will assist with understanding the concepts covered in the book more effectively.

Empowering Project Teams: Using Project Followership to Improve Performance

by Tiziano Villa Marco Sampietro

Examining the project environment from the perspective of project team members, this book re-interprets project management methodologies and behaviors using a bottom-up approach. It explores the application of project followership in the key stages of project management and details the methods and techniques that all project team members need to know. Outlining the behaviors team members should adopt for project success, the text considers project closure and transfer and explains why this is an ideal time to evaluate if efforts invested have been rewarded.

Empowering Solutions for Sustainable Future in Science and Technology (SpringerBriefs in Applied Sciences and Technology)

by Andreas Öchsner Azman Ismail Ashok Kumar Pandey Fatin Nur Zulkipli Deepak Kumar Singh Saurabh Sambhav

This book, embarks the reader on a journey into the forefront of innovation where science, engineering, and technology converge to address the pressing challenges of our time. Through a captivating exploration of cutting-edge research, real-world case studies, and visionary insights, this book illuminates the dynamic forces shaping our collective journey towards a more sustainable and prosperous future. The book also explores how breakthroughs in science, engineering, and technology are reshaping our world for the better. This book is beneficial for research scholar, undergraduate and postgraduate students, or industry staff. The book inspires and empowers readers to become catalysts for positive transformation in our communities and beyond.

Empowering Students With Technology

by Alan C. November

Expand classroom experiences and spark student excitement with learning adventures powered by technology! Demonstrating how technology can improve school performance, this second edition of the bestseller shows how computer and Internet technologies enhance students’ critical thinking, research, and problem-solving skills; level the learning field for disadvantaged students; and open doors for children who are disabled. Offering more than 50 Web sites, plus new resources, practical lesson ideas, sample activities, more information about online learning, and real-world examples, this timely revision examines: Information literacy Learning in a globally connected community Increased access to information Applications for digital cameras, fax machines, cell phones, and more

Empowering Teaching for Digital Equity and Agency: IFIP TC 3 Open Conference on Computers in Education, OCCE 2020, Mumbai, India, January 6–8, 2020, Proceedings (IFIP Advances in Information and Communication Technology #595)

by Torsten Brinda Don Passey Therese Keane

This book constitutes the refereed post-conference proceedings of the IFIP TC 3 Open Conference on Computers in Education, OCCE 2020, held in Mumbai, India, in January 2020. The 11 full papers and 4 short papers included in this volume were carefully reviewed and selected from 57 submissions. The papers discuss key emerging topics and evolving practices in the area of educational computing research. They are organized in the following topical sections: computing education; learners’ and teachers’ perspectives; teacher professional development; the industry perspective; and further aspects.

Empowering the Next Generation of Entrepreneurial Change Agents: A Design Science Approach to Transforming Entrepreneurial Education (Contributions to Management Science)

by Bart Derre Yvette Baggen

In an era defined by volatility, complexity, and uncertainty, educating future-oriented change agents is essential to address pressing societal challenges such as climate change and the transition to a circular economy. These change agents play a pivotal role in driving societal transformation, requiring a mindset and skills suited to navigating complex problems and adapting to environments full of uncertainty. Entrepreneurial education emerges as a critical lever in fostering such capabilities, integrating seamlessly into higher education and lifelong learning contexts to prepare change agents for active, constructive participation in societal transitions. This book introduces a design-science research approach to entrepreneurial education, emphasizing the design, implementation, and evaluation of educational practices tailored to diverse contexts. Real-life case studies illustrate how the design-science approach has been successfully applied, offering practical insights for educators and researchers aiming to enhance their own research and teaching practices. By connecting theory to practice, the design-science approach offers a fresh perspective on entrepreneurial education. It not only unpacks the mechanisms behind effective program design but also fosters innovation through continuous, data-driven cycles of collecting and processing feedback. This approach ultimately enables the development of evidence-based entrepreneurial education that prepares change agents capable of driving the necessary societal transformation across contexts.

Empowering the Public Sector with Generative AI: From Strategy and Design to Real-World Applications

by Sanjeev Pulapaka Srinath Godavarthi Sherry Ding

This is your guide book to Generative AI (GenAI) and its application in addressing real-world challenges within the public sector. The book addresses a range of topics from GenAI concepts and strategy to public sector use cases, architecture patterns, and implementation best practices. With a general background in technology and the public sector, you will be able to understand the concepts in this book. The book will help you develop a deeper understanding of GenAI and learn how GenAI differs from traditional AI. You will explore best practices such as prompt engineering, and fine-tuning, and architectural patterns such as Retrieval Augmented Generation (RAG). And you will discover specific nuances, considerations, and strategies for implementation in a public sector organization. You will understand how to apply these concepts in a public sector setting and address industry-specific challenges and problems by studying a variety of use cases included in the book in the areas of content generation, chatbots, summarization, and program management. What You Will Learn GenAI concepts and how GenAI differs from traditional AI/ML Prompt engineering, fine-tuning, RAG, and customizing foundation models Strategy, methodologies, and frameworks for the public sector Public sector use cases in the areas of content generation, summarization, and chatbots, plus program management, analytics, business intelligence, and reporting Architecture and design patterns Implementation, operations, and maintenance of GenAI applications Who This Book Is For Technology and business leaders in the public sector who are new to AI/ML and are keen on exploring and harnessing the potential of Generative AI in their respective organizations.

EnCase Computer Forensics -- The Official EnCE

by Steve Bunting

The official, Guidance Software-approved book on the newest EnCE exam!The EnCE exam tests that computer forensic analysts and examiners have thoroughly mastered computer investigation methodologies, as well as the use of Guidance Software's EnCase Forensic 7. The only official Guidance-endorsed study guide on the topic, this book prepares you for the exam with extensive coverage of all exam topics, real-world scenarios, hands-on exercises, up-to-date legal information, and sample evidence files, flashcards, and more. Guides readers through preparation for the newest EnCase Certified Examiner (EnCE) exam Prepares candidates for both Phase 1 and Phase 2 of the exam, as well as for practical use of the certification Covers identifying and searching hardware and files systems, handling evidence on the scene, and acquiring digital evidence using EnCase Forensic 7 Includes hands-on exercises, practice questions, and up-to-date legal information Sample evidence files, Sybex Test Engine, electronic flashcards, and more If you're preparing for the new EnCE exam, this is the study guide you need.

Enablers of Organisational Learning, Knowledge Management, and Innovation: Principles, Process, and Practice of Qualitative Data

by Preethi Kesavan

This book establishes constructivist, interpretivist, and linguistic approaches based on conventions about the nature of qualitative and text data, the author’s influence on text interpretation, and the validity checks used to justify text interpretations. Vast quantities of text and qualitative data in organizations often go unexplored. Text analytics outlined in this book allow readers to understand the process of converting unstructured text data into meaningful data for analysis in order to measure employee opinions, feedback, and reviews through sentiment analysis to support fact-based decision making. The methods involve using NVivo and RapidMiner software to perform lexical analysis, categorization, clustering, pattern recognition, tagging, annotation, memo creation, information extraction, association analysis, and visualization. The methodological approach in the book uses innovation theory as a sensitizing concept to lay the foundation for the analysis of research data, suggesting approaches for empirical exploration of organizational learning, knowledge management, and innovation practices amongst geographically dispersed individuals and team members. Based on data obtained from a private educational organization that has offices dispersed across Asia through focus group discussions and interviews on these topics, the author highlights the need for integrating organizational learning, knowledge management, and innovation to improve organizational performance, exploring perspectives on collective relationships and networks, organizational characteristics and structures, and tacit and overt values which influence such innovation initiatives. In the process, the author puts forward a new theory which is built on three themes: relationship and networks, knowledge sharing mechanisms, and the role of social cognitive schema that facilitate emergent learning, knowledge management, and innovation.

Enabling 6G Mobile Networks

by Nikos Passas Jonathan Rodriguez Christos Verikoukis John S. Vardakas

This book tackles the 6G odyssey, providing a concerted technology roadmap towards the 6G vision focused on the interoperability between the wireless and optical domain, including the benefits that are introduced through virtualization and software defined radio. The authors aim to be at the forefront of beyond 5G technologies by reflecting the integrated works of several major European collaborative projects (H2020-ETN-SECRET, 5GSTEPFWD, and SPOTLIGHT). The book is structured so as to provide insights towards the 6G horizon, reporting on the most recent developments on the international 6G research effort.The authors address a variety of telecom stakeholders, which includes practicing engineers on the field developing commercial solutions for 5G and beyond products; postgraduate researchers that require a basis on which to build their research by highlighting the current challenges on radio, optical and cloud-based networking for ultra-dense networks, including novel approaches; and project managers that could use the principles and applications for shaping new research proposals on this highly dynamic field.

Enabling AI Applications in Data Science (Studies in Computational Intelligence #911)

by Aboul-Ella Hassanien Nour Eldeen M. Khalifa Mohamed Hamed N. Taha

This book provides a detailed overview of the latest developments and applications in the field of artificial intelligence and data science. AI applications have achieved great accuracy and performance with the help of developments in data processing and storage. It has also gained strength through the amount and quality of data which is the main nucleus of data science. This book aims to provide the latest research findings in the field of artificial intelligence with data science.

Enabling Content Distribution in Vehicular Ad Hoc Networks

by Xuemin Sherman Shen Tom H. Luan Fan Bai

This SpringerBrief presents key enabling technologies and state-of-the-art research on delivering efficient content distribution services to fast moving vehicles. It describes recent research developments and proposals towards the efficient, resilient and scalable content distribution to vehicles through both infrastructure-based and infrastructure-less vehicular networks. The authors focus on the rich multimedia services provided by vehicular environment content distribution including vehicular communications and media playback, giving passengers many infotainment applications. Common problems of vehicular network research are addressed, including network design and optimization, standardization, and the adaptive playout from a user's perspective.

Enabling Context-Aware Web Services: Methods, Architectures, and Technologies

by Quan Z. Sheng Schahram Dustdar Jian Yu

With recent advances in radio-frequency identification (RFID) technology, sensor networks, and enhanced Web services, the original World Wide Web is continuing its evolution into what is being called the Web of Things and Services. Such a Web will support an ultimately interactive environment where everyday physical objects such as buildings, sidew

Enabling Flexibility in Process-Aware Information Systems: Challenges, Methods, Technologies

by Barbara Weber Manfred Reichert

In today's dynamic business world, the success of a company increasingly depends on its ability to react to changes in its environment in a quick and flexible way. Companies have therefore identified process agility as a competitive advantage to address business trends like increasing product and service variability or faster time to market, and to ensure business IT alignment. Along this trend, a new generation of information systems has emerged--so-called process-aware information systems (PAIS), like workflow management systems, case handling tools, and service orchestration engines. With this book, Reichert and Weber address these flexibility needs and provide an overview of PAIS with a strong focus on methods and technologies fostering flexibility for all phases of the process lifecycle (i.e., modeling, configuration, execution and evolution). Their presentation is divided into six parts. Part I starts with an introduction of fundamental PAIS concepts and establishes the context of process flexibility in the light of practical scenarios. Part II focuses on flexibility support for pre-specified processes, the currently predominant paradigm in the field of business process management (BPM). Part III details flexibility support for loosely specified processes, which only partially specify the process model at build-time, while decisions regarding the exact specification of certain model parts are deferred to the run-time. Part IV deals with user- and data-driven processes, which aim at a tight integration of processes and data, and hence enable an increased flexibility compared to traditional PAIS. Part V introduces existing technologies and systems for the realization of a flexible PAIS. Finally, Part VI summarizes the main ideas of this book and gives an outlook on advanced flexibility issues. The book's target groups include researchers, PhD students and Master students in the field of information systems. After reading the book, they will better understand PAIS flexibility aspects. To support the easy use as a textbook, a series of exercises is provided at the end of each chapter and slides and further teaching material are available on the book's web site www.flexible-processes.com. Professionals specializing in business process management (BPM) who want to obtain a good understanding of flexibility challenges in BPM and state-of-the-art solutions will also benefit from the presentations of open source as well as commercial process management systems and related practical scenarios.

Enabling Healthcare 4.0 for Pandemics: A Roadmap Using AI, Machine Learning, IoT and Cognitive Technologies

by Prashant Tyagi Vishal Jain Vikram Bali Abhinav Juneja Sapna Juneja

In this timely book, the editors explore the current state of practice in Healthcare 4.0 and provide a roadmap for harnessing artificial intelligence, machine learning, and Internet of Things, as well as other modern cognitive technologies, to aid in dealing with the various aspects of an emergency pandemic outbreak. There is a need to improvise health care systems with the intervention of modern computing and data management platforms to increase the reliability of human processes and life expectancy. There is an urgent need to come up with smart IoT-based systems which can aid in the detection, prevention and cure of these pandemics with more precision. There are a lot of challenges to overcome but this book proposes a new approach to organize the technological warfare for tackling future pandemics

Enabling Industry 4.0 through Advances in Manufacturing and Materials: Selected Articles from iM3F 2021, Malaysia (Lecture Notes in Mechanical Engineering)

by Muhammed Nafis Osman Zahid Amiril Sahab Abdul Sani Mohamad Rusydi Mohamad Yasin Faiz Mohd Turan Siti Zubaidah Ismail Mohd Zairulnizam Mohd Zawawi Ahmad Rosli Abdul Manaf Siti Nadiah Mohd Saffe Radhiyah Abd Aziz

This book presents part of the proceedings of the Manufacturing and Materials track of the iM3F 2021 conference held in Malaysia. This collection of articles deliberates on the key challenges and trends related to manufacturing as well as materials engineering and technology in setting the stage for the world in embracing the Fourth Industrial Revolution. It presents recent findings with regard to manufacturing and materials that are pertinent toward the realizations and ultimately the embodiment of Industry 4.0, with contributions from both industry and academia.

Enabling Industry 4.0 through Advances in Mechatronics: Selected Articles from iM3F 2021, Malaysia (Lecture Notes in Electrical Engineering #900)

by Anwar P. P. Abdul Majeed Jessnor Arif Mat Jizat Muhammad Aizzat Zakaria Ahmad Fakhri Ab. Nasir Ismail Mohd. Khairuddin Muhammad Amirul Abdullah Mohd. Azraai Mohd. Razman Ahmad Shahrizan Abdul Ghani Wan Hasbullah Mohd. Isa

This book presents part of the iM3F 2021 proceedings from the mechatronics track. It highlights key challenges and recent trends in mechatronics engineering and technology that are non-trivial in the age of Industry 4.0. It discusses traditional as well as modern solutions that are employed in the multitude spectra of mechatronics-based applications. The readers are expected to gain an insightful view on the current trends, issues, mitigating factors as well as solutions from this book.

Enabling Machine Learning Applications in Data Science: Proceedings of Arab Conference for Emerging Technologies 2020 (Algorithms for Intelligent Systems)

by Ashraf Darwish Aboul Ella Hassanien Sherine M. Abd El-Kader Dabiah Ahmed Alboaneen

This book gathers selected high-quality research papers presented at Arab Conference for Emerging Technologies 2020 organized virtually in Cairo during 21–23 June 2020. This book emphasizes the role and recent developments in the field of emerging technologies and artificial intelligence, and related technologies with a special focus on sustainable development in the Arab world. The book targets high-quality scientific research papers with applications, including theory, practical, prototypes, new ideas, case studies and surveys which cover machine learning applications in data science.

Enabling Microservice Success: Managing Technical, Organizational, and Cultural Challenges

by Sarah Wells

Microservices can be a very effective approach for delivering value to your organization and to your customers. If you get them right, microservices help you to move fast by making changes to small parts of your system hundreds of times a day. But if you get them wrong, microservices will just make everything more complicated.In this book, technical engineering leader Sarah Wells provides practical, in-depth advice for moving to microservices. Having built her first microservice architecture in 2013 for the Financial Times, Sarah discusses the approaches you need to take from the start and explains the potential problems most likely to trip you up. You'll also learn how to maintain the architecture as your systems mature while minimizing the time you spend on support and maintenance. With this book, you will:Learn the impact of microservices on software development patterns and practicesIdentify the organizational changes you need to make to successfully build and operate this architectureDetermine the steps you must take before you move to microservicesUnderstand the traps to avoid when you create a microservices architecture—and learn how to recover if you fall into one

Enabling Optical Internet with Advanced Network Technologies

by Javier Aracil Franco Callegati

This reference provides an overview of the key concepts related to the major issues of optical Internet, and studies traditionally and recently proposed optical switching paradigms. The concise coverage presents a detailed comparison of optical switching technologies, and covers architectural issues together with topics such as signaling protocols and Quality of Service (QoS) provision. Additionally, the book provides deep insight into recent advances in optical circuit switching, optical packet switching (OPS) and optical burst switching (OBS) technologies; their performance advantages, their control-plane specifications, their enabling technologies, their applicability in today's networks, and their cost benefits. Readers need only undergraduate background in computer communication networks on topics related to TCP/IP, SDH and MPLS networks. This text will be a valuable resource for advanced undergraduates, beginning graduates, and researchers studying communications in Engineering and Computer Science.

Enabling Person-Centric Healthcare Using Ambient Assistive Technology, Volume 2: Personalized and Patient-Centric Healthcare Services in AAT (Studies in Computational Intelligence #1191)

by Akash Kumar Bhoi Paolo Barsocchi Filippo Palumbo Parvathaneni Naga Srinivasu

This book focuses more on the transformative impact of person-centric health care, where it explores cutting-edge advancements in integrating artificial intelligence and machine learning to deliver personalized and efficient care. Key topics include the application of predictive models for critical health conditions such as brain stroke, lung cancer, diabetes, and Alzheimer's, as well as the integration of secure frameworks to protect sensitive patient data. The book also covers advanced techniques for recognizing human activities in ambient environments, optimizing patient data clustering, and evaluating deep learning methods for unique use cases like yoga pose classification and resource optimization in smart healthcare. Designed for healthcare professionals, researchers, data scientists, and technologists, this book presents a harmonious blend of technical insights and practical applications, emphasizing person-centric approaches. By focusing on multi-disease prediction, assistive technologies, and enhanced emergency management, this book serves as a vital resource for innovating healthcare delivery in smart environments.

Enabling Person-Centric Healthcare Using Ambient Assistive Technology: Personalized and Patient-Centric Healthcare Services in AAT (Studies in Computational Intelligence #1108)

by Akash Kumar Bhoi Amik Garg Paolo Barsocchi Naga Srinivasu Parvathaneni Filippo Palumbo

This book experiences the future of patient-centered healthcare and dives into the latest advancements and transformative technologies that are revolutionizing the well-being of individuals around the globe. The readers can join authors on an engaging journey as the authors explore the captivating realm of ambient assisted living and unlock its immense potential for improving healthcare outcomes. This book goes beyond mere exploration; it invites readers to embark on a voyage of discovery as authors unveil the outcomes of groundbreaking research ideas. With a diverse range of applications, from deep learning in healthcare to cutting-edge models, the authors offer a comprehensive view of the opportunities and challenges that lie ahead. Whether you're a healthcare professional, an academic seeking the latest insights, or a researcher delving into the realms of ambient assistive technology, biomedical engineering, or computational intelligence, this book is an invaluable resource. Additionally, postgraduate students pursuing data engineering systems find it to be an essential guide. Each chapter stands independently, providing a comprehensive overview of problem formulation and its tangible outcomes. The readers can immerse themselves in the world of patient-centered healthcare today and become part of the forefront of innovation.

Enabling Process Management for Loosely Framed Knowledge-intensive Processes (Lecture Notes in Business Information Processing #409)

by Steven Mertens

This book is a revised version of the PhD dissertation written by the author at the Department of Business Informatics and Operations Management at Ghent University in Belgium.It addresses shortcomings in Business Process Management concerning loosely framed knowledge-intensive processes, which are characterized by their numerous valid process variants and their reliance on knowledge workers to apply their knowledge to decide on a suitable process variant that fits the context of a specific process execution. The goal was to lay the foundation for a process-aware business process management (IT-)system to support such processes. Several proof-of-concept implementations have been made for the core components and were evaluated in the domain of the healthcare. Starting from an artificial, but realistic, case about patients that arrive in the emergency room with suspected arm fractures and later progressing to a case study of the diagnosis and treatment of patients in the emergency department of a real hospital, using data from their patient files. In 2020, the PhD dissertation won the “CAiSE PhD award”, granted to outstanding PhD theses in the field of Information Systems Engineering.

Enabling Programmable Self with HealthVault: An Accessible Personal Health Record

by Vaibhav Bhandari

Personal health and fitness has joined the digital revolution. Using Microsoft HealthVault, people interested in monitoring their health have an unprecedented opportunity to research their own data. This concise book explains how HealthVault users can collect and analyze their data, and how application developers can help them with mobile or web-based applications.You’ll learn how to use HealthVault’s open API, flexibility, and connections with multiple health-care providers to develop health data applications, enable automatic updates from well-known fitness devices, and use programming libraries to create reports and investigate trends.Get a walkthrough of HealthVault functionality available to end usersUse HealthVault to capture data from devices that measure a user’s healthExamine HealthVault’s API for interacting with applications and devices, using .NET code samplesDevelop a Quantified Self application for consumers that can track more than 80 data typesLearn how to build mobile apps for HealthVault by exploring an end-to-end example for Windows Phone 7Use best practices for releasing, maintaining, and marketing HealthVault applications to end users

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