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Usability Testing Essentials: Ready, Set ...Test!: Ready, Set...Test!
by Carol M. BarnumUsability Testing Essentials presents a practical, step-by-step approach to learning the entire process of planning and conducting a usability test. It explains how to analyze and apply the results and what to do when confronted with budgetary and time restrictions. This is the ideal book for anyone involved in usability or user-centered design―from students to seasoned professionals. Filled with new examples and case studies, Usability Testing Essentials, Second Edition is completely updated to reflect the latest approaches, tools and techniques needed to begin usability testing or to advance in this area. Provides a comprehensive, step-by-step guide to usability testing, a crucial part of every product’s development Discusses important usability issues such as international testing, persona creation, remote testing, and accessibility Presents new examples covering mobile devices and apps, websites, web applications, software, and more Includes strategies for using tools for moderated and unmoderated testing, expanded content on task analysis, and on analyzing and reporting results
Usability and Internationalization of Information Technology (Human Factors and Ergonomics)
by Nuray AykinToday, more and more Web sites are providing content in multiple languages for targeted countries, and more and more products are being designed for cultural differences in mind. However, the concept of cross-cultural design has not yet become a strong force in the practitioners' and educators' agenda. This book looks at techniques, software, tools
Usability for the World: Building Better Cities and Communities (Human–Computer Interaction Series)
by Amanda Davis Elizabeth RosenzweigWant to build cities that truly work for everyone? Usability for the World: Sustainable Cities and Communities reveals how human-centered design is key to thriving, equitable urban spaces. This isn't just another urban planning book; it's a practical guide to transforming cities, offering concrete strategies and real-world examples you can use today. What if our cities could be both efficient and human-friendly? This book tackles the core challenge of modern urban development: balancing functionality with the well-being of residents. It explores the crucial connection between usability and sustainability, demonstrating how design principles, from Universal to life-centered, create truly livable cities. Interested in sustainable urban development? Usability for the World offers a global perspective, showcasing diverse approaches to creating equitable and resilient cities. Through compelling case studies, discover how user-centered design addresses pressing urban challenges. See how these principles connect directly to achieving the UN Sustainable Development Goals, specifically SDG 11: Sustainable Cities and Communities. This book offers more than theory. It provides practical insights and actionable strategies for: Designing user-centered cities: Apply usability principles to urban planning. Improving urban spaces: Discover how tech and innovation create human-friendly environments. Building sustainable communities: Explore the link between human-centered design and the SDGs. Creating equitable cities: Understand how design promotes inclusivity and accessibility. Whether you're an urban planner, designer, policymaker, or simply someone who cares about our cities' future, Usability for the World provides the tools and inspiration you need. Join the movement to build better cities, one human-centered design at a time. What will your contribution be to the future of urban living?
Usability of Complex Information Systems: Evaluation of User Interaction
by Michael J. Albers Brian StillWhy do enterprise systems have complicated search pages, when Google has a single search box that works better? Why struggle with an expense reimbursement system that is not as easy as home accounting software? Although this seems like comparing apples to oranges, as information and communication technologies increasingly reach into every industry
Usability und UX für Dummies (Für Dummies)
by Elske LudewigSie erstellen eine Website und wissen nicht, wie Sie sie sinnvoll aufbauen und designen? Sie möchten Ihre Kunden länger auf Ihrer Website halten? Sie träumen davon, dass mehr Kunden den Kaufen-Button klicken? Steigen Sie mit diesem Buch in das Thema "Benutzerfreundlichkeit" und "Positives Nutzererlebnis" ein. Führen Sie Ihre Kunden schnell und einfach zu ihrem Ziel, vermitteln Sie ihnen ein positives Gefühl und machen Sie ihnen die Kaufentscheidung leicht. Fangen Sie bei der Lesbarkeit der Texte an, achten Sie auf die Auffindbarkeit wichtiger Funktionen und lernen Sie, wie man benutzerfreundliche Formulare entwickelt. Was bei mobilen Websites und Apps anders ist, erfahren Sie natürlich auch.
Usability von Produkten und Anleitungen im digitalen Zeitalter: Handbuch für Entwickler, IT-Spezialisten und technische Redakteure
by Gertrud GrünwiedTechnische Produkte können nur erfolgreich sein, wenn die Gebrauchstauglichkeit, die Usability, frühzeitig im Entwicklungsprozess geplant und in allen Produktphasen verankert wird. Dies betrifft smarte Geräte, Softwareprodukte, Webanwendungen und Apps genauso wie komplexe und umfangreich dokumentierte Maschinen, Fahrzeuge und Systeme. In ihrem Buch vermittelt Gertrud Grünwied eine ganzheitliche Sicht auf intuitiv bedienbare Produkte und deren Anleitungen. Sie bietet das relevante Know-how zu User-Centered Design und eine Übersicht zur Auswahl von Usability-Methoden. Usability-Maßnahmen beschreibt sie schrittweise von der Planung, der Durchführung und Auswertung bis zur Optimierung von Produkt und Anleitung. Der Praxisteil präsentiert Fallstudien für Anleitungen mit und ohne Produkt sowie für eine Dienste-App im Internet, außerdem eine Betrachtung zu Kosten, Nutzen und Implementierungszeitpunkt von Usability-Methoden. Die dargestellten Usability-Maßnahmen erstrecken sich nicht nur auf das technische Produkt selbst, sondern auch auf die Nutzungssituation und die smarte Benutzerinformation, zum Beispiel das Nachschlagen in der Bedienungsanleitung zur Fehlerbehebung, Dokumentations-Apps zum Kennenlernen von Systemfunktionen oder das Üben und Lernen anhand einer Produktsimulation per Video-Tutorial oder Animation. Damit richtet sich das Buch an alle Mitarbeiter produzierender Unternehmen und ihrer Dienstleister, die an Usability-Aspekten beteiligt sind - Produktmanager, Entwickler, IT-Spezialisten, Designer, Technische Redakteure und Mitarbeiter in Schulung und Service, aber auch an Studierende der Informatik und Ingenieurwissenschaften einschließlich Technischer Redaktion und Kommunikation. Inhalt: Anforderungen an Usability von Produkten und Anleitungen "4.0" - Prozesse und Planung - Nutzer- und Nutzungsforschung - Gestaltung - Evaluation - Anwenden der Methoden und ihre Wirtschaftlichkeit - Fallstudien - Software-Tools und Normen
Usability-Engineering in der Medizintechnik
by Claus BackhausErgonomisch gestaltete Medizintechnik führt zu effizienteren Arbeitsabläufen, erhöht die Patientensicherheit und reduziert die Arbeitsbelastung. Das Buch erläutert, wie Medizintechnik an die Bedürfnisse der Nutzer und Anwender angepasst werden kann. Durch das beschriebene Vorgehen ist es möglich, sowohl die Anforderungen der harmonisierten Normen DIN EN 62366 und DIN EN 60601-1-6 umzusetzen als auch neue Lösungsansätze für die Entwicklung innovativer Medizintechnik zu erarbeiten. Die Umsetzung wird anhand ausgewählter Praxisbeispiele erörtert.
Usable Privacy and Security in Online Public Services
by Esther Ruiz Ben Margit SchollThis practice-oriented book is a unique guide to the implementation of usable, privacy-compliant and secure online services in the area of e-government. Beginning with a clarification of basic concepts of usability, data privacy, and cybersecurity, the book provides lucid explanations of different methods (quantitative, qualitative, and mixed methods) that can be applied in the practice of designing, developing, and evaluating online public services in light of both usability criteria and data privacy and IT security compliance. A number of examples and exercises are included as well as awareness-raising measures that can serve as orientation both for practitioners and for teaching purposes. There is also a concise glossary of terms along with recommendations for further reading.This book provides comprehensive coverage of usability, data privacy and information security topics. At the time of going to press, it is also up to date with respect to the implementation of the EU Single Digital Gateway regulation. It is therefore aimed at anyone interested in understanding the principles of usable privacy and information security and in ways of contributing to the design, development, and evaluation of online public services that satisfy the needs of the public. The book’s audience thus includes not only students in the areas of e-government or public administration but also professionals developing online services or e-government applications.
Usable Usability: Simple Steps for Making Stuff Better
by Eric ReissThe A-to-Z guide to spotting and fixing usability problems Frustrated by pop-ups? Forms that make you start over if you miss a field? Nonsensical error messages? You're not alone! This book helps you simply get it right the first time (or fix what's broken). Boasting a full-color interior packed with design and layout examples, this book teaches you how to understand a user's needs, divulges techniques for exceeding a user's expectations, and provides a host of hard won advice for improving the overall quality of a user's experience. World-renowned UX guru Eric Reiss shares his knowledge from decades of experience making products useable for everyone...all in an engaging, easy-to-apply manner. Reveals proven tools that simply make products better, from the users' perspective Provides simple guidelines and checklists to help you evaluate and improve your own products Zeroes in on essential elements to consider when planning a product, such as its functionality and responsiveness, whether or not it is ergonomic, making it foolproof, and more Addresses considerations for product clarity, including its visibility, understandability, logicalness, consistency, and predictability Usable Usability walks you through numerous techniques that will help ensure happy customers and successful products!
Usando o Snapchat: Guia para o Aplicativo, Filtros, Emojis, Lentes, Fontes, Streaks & Muito Mais!
by Ken Rogers André RodriguesUm guia passo a passo sobre como usar e dominar o Snapchat. Aprenda a enviar mensagens, usar bitmojis, editar snaps, criar stories, transferir dinheiro e muito mais!
Use ClickOnce to Deploy Windows Applications
by Wei-Meng LeeClickOnce, a new technology in Visual Studio 2005, lets you quickly and easily deploy your Windows apps via web servers, file servers, or even CDs. But while ClickOnce delivers web-style deployment of your application, that's only part of the story. Once you've installed an application using ClickOnce, it can automatically check for new updates to the application, which saves time in application maintenance and upgrades. And on the security front, a ClickOnce application runs within a secure sandbox and you configure it using the Code Access Security model. So, how can you take advantage of this new technology? In this step-by-step guide to using ClickOnce, you'll learn how to create an application in Visual Studio 2005 and how to use ClickOnce to quickly get it in the hands of your customers. You'll also learn how to add security to your distributions using Code Access Security; how to update COM files without corrupting DLLs; and more.
Use of Digital and Advanced Technologies in the Fashion Supply Chain (Springer Series in Fashion Business)
by Rajkishore Nayak Huy Truong Rudrajeet PalThis book explores the integration of innovative technologies in the fashion industry to enhance efficiency, sustainability, and customer experience. It provides an in-depth analysis of the various advanced technologies, such as data analytics, 3D printing, robotics, blockchain, RFID, IOT, and artificial intelligence, and how they can be applied in the fashion supply chain. The book also examines the opportunities and challenges that arise with the adoption of these technologies in different areas of the fashion industry, from design and production to marketing and sales. Overall, the book presents a comprehensive overview of the impact of digital and advanced technologies on the fashion supply chain and how these technologies can drive the industry towards a more sustainable and customer-centric future.
User Community Discovery
by Georgios Paliouras Symeon Papadopoulos Dimitrios Vogiatzis Yiannis KompatsiarisThis book redefines community discovery in the new world of Online Social Networks and Web 2. 0 applications, through real-world problems and applications in the context of the Web, pointing out the current and future challenges of the field. Particular emphasis is placed on the issues of community representation, efficiency and scalability, detection of communities in hypergraphs, such as multi-mode and multi-relational networks, characterization of social media communities and online privacy aspects of online communities. User Community Discovery is for computer scientists, data scientists, social scientists and complex systems researchers, as well as students within these disciplines, while the connections to real-world problem settings and applications makes the book appealing for engineers and practitioners in the industry, in particular those interested in the highly attractive fields of data science and big data analytics.
User Design
by Alison A. Carr-ChellmanUser Design offers a fresh perspective on how front-line learners (users) can participate in the design of learning environments. The author challenges the universal assumption that front-line users must be relegated to the role of offering input, and that the actual design activity of learning systems must still be conducted only by experts. The b
User Engagement Research and Practice (Synthesis Lectures on Information Concepts, Retrieval, and Services)
by Heather O'BrienThis book presents a holistic overview of user engagement, which has become an increasingly important subject for a variety of industry and academic fields, including engineering, computer science, and information science. The author begins with a definition of user engagement and an explanation of the theoretical background of the topic. The book then covers methodological approaches and examines some of the broader factors that influence user engagement. The author explains methods for measuring user engagement and evaluates the efficacy of each one. The book includes examples from recent research studies throughout, describing user engagement in different settings with a variety of digital information systems.
User Error: Resisting Computer Culture
by Ellen RoseUser Error explodes the myth of computer technology as juggernaut. Multimedia educator Ellen Rose shows that there is no bandwagon, no out-of-control dynamo, no titanic conspiracy to overwhelm us. Instead, there is our own desire to join the fraternity of users, a fraternity that confers legitimacy and power on those who enter the brave new world. Rose exposes how we surrender decision-making power in personal and workplace computing situations. As users we willingly grant authority to the creators of software, support materials, and the seductive infrastructure of technocracy. “Smart” users are rewarded; reluctant users are pathologized. User identity is deliberately constructed at the crossroads of industry, consumer demand, and complicity. User Error sounds a timely alarm, calling on all of us who use the new technologies to recognize how we are being co-opted. With awareness we can reassert our own responsibility and power in this increasingly important interaction. Savvy, accessible, and up-to-date, User Error offers insight, inspiration, and strategies of resistance to general readers, technology professionals, students, and scholars alike.
User Experience + Artificial Intelligence: Assessing the Qualities of AI-infused Systems (SpringerBriefs in Applied Sciences and Technology)
by Davide Spallazzo Martina Sciannamè Mauro CeconelloThis open access book addresses the thriving trend of embedding artificial intelligence (AI) and machine learning (ML) capabilities in products and services reaching the lay public, focusing on the user experience (UX) they prompt from a designerly perspective. It offers a UX evaluation method designed explicitly for AI-infused systems to answer one of the core problems affecting the relationship and interactions people have with such artefacts. The work investigates how people perceive and make sense of systems integrating AI capabilities, trying to understand how their meaning and significance can affect the experience of such products and what design challenges may arise. Given the fundamental premise that current UX methods cannot address AI-infused artefacts, it introduces the results of Meet-AI, a research project exploring specific ways to tackle these problems. The book then presents a comprehensive analysis of current UX methods, and a literature review focused on detecting possible gaps and the most suitable qualities to describe AI-infused systems, and summarizes the findings from all previous investigations into a UX evaluation scale: AIXE (AI user eXperience Evaluation). The book also portrays how the tool has been validated and expanded to become a more comprehensive method. It further describes how the scale has been applied to a comparative study of domestic smart speakers, and introduces a reversed interpretation of the outcomes, framing them as heuristics to inform the early phases of the design process and paving the way for future experimentations in the meta-design dimension.
User Experience Design in the Era of Automated Driving (Studies in Computational Intelligence #980)
by Andreas Riener Myounghoon Jeon Ignacio AlvarezThis book is dedicated to user experience design for automated driving to address humane aspects of automated driving, e.g., workload, safety, trust, ethics, and acceptance. Automated driving has experienced a major development boost in recent years. However, most of the research and implementation has been technology-driven, rather than human-centered. The levels of automated driving have been poorly defined and inconsistently used. A variety of application scenarios and restrictions has been ambiguous. Also, it deals with human factors, design practices and methods, as well as applications, such as multimodal infotainment, virtual reality, augmented reality, and interactions in and outside users. This book aims at 1) providing engineers, designers, and practitioners with a broad overview of the state-of-the-art user experience research in automated driving to speed-up the implementation of automated vehicles and 2) helping researchers and students benefit from various perspectives and approaches to generate new research ideas and conduct more integrated research.
User Experience Design: An Introduction to Creating Interactive Digital Spaces
by Mark Wells'A great introduction to the subject and a fascinating read.'- James Friedlander-Boss, Brand Experience Manager, vvastWe all engage with digital user experience design and user interfaces every day - if you are reading this on an e-commerce platform then you are doing it right now. This is an invaluable introduction for designers and creatives on how to create successful digital environments for users.The discipline of graphic design is increasingly carried out in the virtual sphere, with a greater emphasis on user interaction and user experience than ever before. This book takes students through the crucial stages and skills that are needed for creating successful interactive digital environments, including:- Data collection- User analysis - Testing- Creating valid content- Design for different devices and platforms- Prototyping and visualizationVisual examples range from screen shots to diagrams and physical prototypes, while case studies featuring digital agencies and creatives from around the world show how they approach each project.
User Experience Design: An Introduction to Creating Interactive Digital Spaces
by Mark Wells'A great introduction to the subject and a fascinating read.'- James Friedlander-Boss, Brand Experience Manager, vvastWe all engage with digital user experience design and user interfaces every day - if you are reading this on an e-commerce platform then you are doing it right now. This is an invaluable introduction for designers and creatives on how to create successful digital environments for users.The discipline of graphic design is increasingly carried out in the virtual sphere, with a greater emphasis on user interaction and user experience than ever before. This book takes students through the crucial stages and skills that are needed for creating successful interactive digital environments, including:- Data collection- User analysis - Testing- Creating valid content- Design for different devices and platforms- Prototyping and visualizationVisual examples range from screen shots to diagrams and physical prototypes, while case studies featuring digital agencies and creatives from around the world show how they approach each project.
User Experience Is Brand Experience: The Psychology Behind Successful Digital Products and Services (Management for Professionals)
by Felix van de Sand Anna-Katharina Frison Pamela Zotz Andreas Riener Katharina HollThis book offers a new method for aligning brand management and user experience goals. Brand management deals with conveying individual brand values at all marketing contact points, the goal being to reach the target group and boost customer retention. In this regard, it is important to consider the uniqueness of each brand and its identity so as to design pleasurable and high-quality user experiences. Combining insights from science and practice, the authors present a strategy for using interaction patterns, visual appearance, and animations to validate the actual brand values that are experienced by users while interacting with a digital product. Further, they introduce a 'UX identity scale' by assigning brand values to UX related psychological needs. The method applied is subsequently backed by theoretical concepts and illustrated with practical examples and case studies on real-world mobile applications.
User Experience Mapping
by Peter W. SzaboUnderstand your users, gain strategic insights, and make your product development more efficient with user experience mapping About This Book • Detailed guidance on the major types of User Experience Maps. • Learn to gain strategic insights and improve communication with stakeholders . • Get an idea on creating wireflows, mental model maps, ecosystem maps and solution maps Who This Book Is For This book is for Product Manager, Service Managers and Designers who are keen on learning the user experience mapping techniques. What You Will Learn • Create and understand all common user experience map types. • Use lab or remote user research to create maps and understand users better. • Design behavioral change and represent it visually. • Create 4D user experience maps, the “ultimate UX deliverable”. • Capture many levels of interaction in a holistic view. • Use experience mapping in an agile team, and learn how maps help in communicating within the team and with stakeholders. • Become more user focused and help your organisation become user-centric. In Detail Do you want to create better products and innovative solutions? User Experience Maps will help you understand users, gain strategic insights and improve communication with stakeholders. Maps can also champion user-centricity within the organisation. Two advanced mapping techniques will be revealed for the first time in print, the behavioural change map and the 4D UX map. You will also explore user story maps, task models and journey maps. You will create wireflows, mental model maps, ecosystem maps and solution maps. In this book, the author will show you how to use insights from real users to create and improve your maps and your product. The book describes each major User Experience map type in detail. Starting with simple techniques based on sticky notes moving to more complex map types. In each chapter, you will solve a real-world problem with a map. The book contains detailed, beginner level tutorials on creating maps using different software products, including Adobe Illustrator, Balsamiq Mockups, Axure RP or Microsoft Word. Even if you don't have access to any of those, each map type can also be drawn with pen and paper. Beyond creating maps, the book will also showcase communication techniques and workshop ideas. Although the book is not intended to be a comprehensive guide to modern user experience or product management, its novel ideas can help you create better solutions. You will also learn about the Kaizen-UX management framework, developed by the author, now used by many agencies and in-house UX teams in Europe and beyond. Buying this map will give you hundreds of hours worth of user experience knowledge, from one of the world's leading UX consultants. It will change your users' world for the better. If you are still not convinced, we have hidden some cat drawings in it, just in case. Style and approach An easy to understand guide, filled with real world use cases on how to plan, prioritize and visualize your project on customer experience
User Experience Methods and Tools in Human-Computer Interaction
by Gavriel Salvendy Constantine StephanidisThis book covers user experience methods and tools in designing user‑friendly products and servicesby encompassing widely utilized successful methods, including elicitation, analysis and establishment of requirements, collaborative idea generation with design teams and intended users, prototype testing and evaluation of the user experience through empirical and non‑empirical means.This book• Provides methods and tools tailored for each stage of the design process.• Discusses methods for the active involvement of users in the human‑centered design process.• Equips readers with an effective toolset for use throughout the design process, ensuring that what is created aligns with user needs and desires.• Covers a wide array of research and evaluation methods employed in HCI, from the initiation of the human‑centered development cycle to its culmination.This book is a fascinating read for individuals interested in Human-Computer Interaction research and applications.
User Experience Research and Usability of Health Information Technology
by Jessica Lynn CampbellHealth information technology (HIT) is a critical component of the modern healthcare system. Yet to be effective and safely implemented in healthcare organizations and physicians and patients’ lives, it must be usable and useful. User Experience (UX) research is required throughout the full system design lifecycle of HIT products, which involve a user-centered and human- centered approach. This book discusses UX research frameworks, study designs, methods, data-analysis techniques, and a variety of data collection instruments and tools that can be used to conduct UX research in the healthcare space, all of which involve HIT and digital health. This book is for academics and scholars to be used to design studies for graduate dissertation work, in independent research, or as a textbook for UX/usability courses in health informatics or related health information and communication courses. This book is also useful for UX practitioners because it provides guidance on how to design a user research or usability study and focuses on leveraging a mixed- methods approach, including step-by-step by instructions and best practices for conducting: Field studies Interviews Focus groups Diary studies Surveys Heuristic evaluation Cognitive walkthrough Think aloud A plethora of standardized surveys and retrospective questionnaires (SUS, Post-study System Usability Questionnaire (PSSUQ)) are also included. UX researchers and healthcare professionals will gain an understanding of how to design a rigorous, yet feasible study that generates useful insights to inform the design of usable HIT. Everything from consent forms to how many participants to include in a usability study has been covered in this book. The author encourages user-centered design (UCD), mixed-methods, and collaboration amongst interdisciplinary teams. Knowledge from many inter-related disciplines, like psychology, technical communication (TC), and human-computer interaction (HCI), together with experiential knowledge from experts is offered throughout the text.
User Experience for Serious Games in Virtual Reality (T-Labs Series in Telecommunication Services)
by Tanja KojićThe book presents research in understanding how to make Virtual Reality (VR) applications more enjoyable and realistic. The author studies this in relation not just to VR games for entertainment, but also for other applications such as serious games, which are used for education and training. To make VR games better, the work examines topics like the content in the game, the context in which it's played, and human factors like one’s age, and previous experience with VR. By understanding these factors, the author creates guidelines to make VR games more engaging and user-friendly. The primary purpose of this work is to evaluate and identify different influences on User Experience (UX) for VR serious games, intending to narrow the research gap between Influencing Factors (IFs), UX, and design guidelines for VR serious games. With eight user studies and five different VR serious games developed, different influences and links between those factors and UX components are investigated.