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Treat Your Customers: Thirty Lessons on Service and Sales That I Learned at My Family's Dairy Queen Store
by Bob MiglaniA successful Fortune 500 corporate executive shares the secrets of great customer service that he learned from working at his family's Dairy Queen(R) storeCustomer service is the cornerstone of every successful business, and in Treat Your Customers, corporate businessman Bob Miglani reveals winning strategies for sales and service using anecdotes and analogies from his experiences working at his family's Dairy Queen(R) store.Miglani cuts to the essence of what makes great customer service by sharing clear, concise techniques and guidelines for coping with angry customers, minimizing stress, and making customer service providers feel great about doing their jobs. Both charming and educational, Treat Your Customers will appeal to any business owner, manager, or corporate employee who wants to enhance sales, motivate employees, and keep customers coming back.
Treating NVLD in Children
by John M. Davis Jessica BroitmanChildren with nonverbal learning disabilities (NVLD) have needs that can take many forms and may, over time, require consultation and collaboration with professionals from several fields. Given that multiple specialists may be involved in working with children with NVLD - as well as the array of treatment variables - even seasoned practitioners may find themselves in confusing situations. Treating NVLD in Children takes a developmental view of how the problems and needs of young people with nonverbal learning disabilities evolve and offers a concise guide for professionals who are likely to contribute to treatment. Expert practitioners across specialties in psychology, education, and rehabilitative therapy explain their roles in treatment, the decisions they are called on to make, and their interactions with other professionals. Collaborative interventions and teamwork are emphasized, as are transitions to higher learning, employment, and the adult world. Among the book's key features are: A new four-subtype model of NVLD, with supporting research.A brief guide to assessment, transmitting results, and treatment planning.Chapters detailing the work of psychologists, therapists, coaches, and others in helping children with NVLD.Material specific to improving reading, writing, and mathematics. Overview of issues in emotional competency and independent living. An instructive personal account of growing up with NVLD. Treating NVLD in Children: Professional Collaborations for Positive Outcomes is a key resource for a wide range of professionals working with children, including school and clinical child psychologists; educational psychologists and therapists; pediatricians; social workers and school counselors; speech and language therapists; child and adolescent psychiatrists; and marriage and family therapists.
Treatise on Harmony (Dover Books On Music: Analysis)
by Jean-Philippe RameauThe Traité de l'harmonie of Jen-Philippe Rameau is one of the most important books in the history of Western music. Written while Rameau was still a relatively obscure organist and music master at Clermont-Ferrand, the book received but one printing during Rameau's life, in 1722, shortly before he settled in Paris. The Traité was immediately recognized as a profound advance in musical theory, however, and it established Rameau's reputation as a theorist. His book was the first to codify those principles of tonality that were to dominate the music of the West for almost two centuries. Even today the theories of Rameau remain the basis for the study of harmony.Rameau's Traité de l'harmonie is divided into four books, the first of which presents the mathematical basis from which Rameau sought to derive his theories. Book Two may be considered the most important section of the Traité; in it Rameau generates his entire harmonic system from fundamental principles, explaining intervals, chords, and modes -- everything, in fact, essential to musical composition in tonal style. Working from the principles developed in Books One and Two, Book Three treats the practical rules of composition, including such topics as harmonic modulation and chord progressions. Book Four concerns the practical art of accompaniment on harpsichord or organ, including the realization of a figured bass. Corrections added by Rameau in a supplement are included in the text, and all the musical examples have been reset in modern musical notation. In addition, two pages from a unique copy of the first issue of the first edition are given in facsimile. The translator's introduction discusses the history of the work, Rameau's mathematics, and his place in the history of music theory.
Treatise on Instrumentation
by Richard Strauss Hector BerliozThe most influential work of its kind ever written, appraising the musical qualities and potential of over 60 commonly used stringed, wind and percussion instruments. With 150 illustrative full-score musical examples from works by Berlioz, Mozart, Beethoven, Gluck, Weber, Wagner, and others, and numerous smaller musical examples. Complete with Berlioz' chapters on the orchestra and on conducting. Translated by Theodore Front. Foreword by Richard Strauss. Glossary.
Treatment Fidelity in Studies of Educational Intervention
by Sharon Vaughn Greg Roberts S. Natasha Beretvas Vivian WongTreatment Fidelity in Studies of Educational Intervention is a detailed guide to the increasing emphasis on methodological rigor and implementation fidelity in educational research. A timely contribution to the field, this book offers practical guidance and systematic research on the nature of implementation fidelity in experimental settings, and provides strategies for combining fidelity-related data with other data types to evaluate a program’s impact in schools and other educational settings. With contributions from leading scholars in the area of research methods in education, Treatment Fidelity synthesizes recommendations for current measurement practices, case studies of recent or ongoing research programs, and technical evaluation reports on studies that measure and model fidelity as part of estimating a treatment’s impact. Intended for scholars, professionals, and graduate students interested in school-based intervention, this volume presents information on how to address implementation in applied research.
Treatment Kind and Fair: Letters to a Young Doctor
by Perri Klass'Treatment Kind and Fair' offers a glimpse inside the doctor's mind for aspiring physicians, medical buffs, and anyone who's ever been a patient.
Treatment Planning in Career Counseling
by John J. LiptakThis process-oriented, how-to, and clinically oriented text is the book that the market has been waiting for. Ideal for both beginning and experienced career counselors, the text reviews the most influential career development theories and illustrates how to use them in developing treatment plans. The author provides a practical focus on how to most effectively and competently use these theories in practice, leaving the comprehensive overview and in-depth discussion of theories for other career counseling texts.
Treatment Unit Clerk: Passbooks Study Guide (Career Examination Series #C-319)
by National Learning CorporationThe Treatment Unit Clerk Passbook® prepares you for your test by allowing you to take practice exams in the subjects you need to study. It provides hundreds of questions and answers in the areas that will likely be covered on your upcoming exam, including but not limited to; Understanding and interpreting written material; Arithmetic computation; Recordkeeping; Keeping simple inventory records; Name and number checking; and more.
Treatment of Language Disorders in Children (Second Edition)
by Alan G. Kamhi Marc E. Fey<p>Thoroughly updated to meet the needs of today's students in SLP courses, the second edition of this classic textbook prepares future professionals to evaluate, compare, select, and apply effective interventions for language disorders in children. Using realistic case studies and many new video clips that show each strategy in action, the expert contributors introduce your students to 14 current, research-based intervention models and examine practical ways to apply them in the field. <p>The new edition covers interventions for both emerging communication and language and more advanced language and literacy, in a consistent chapter format that makes it easy for students to compare treatment approaches. A textbook SLPs will keep and reference often throughout their careers, this balanced, in-depth look at interventions will prepare professionals to choose and implement the best interventions for children with language disorders.</p>
Treaty of the Great King: The Covenant Structure of Deuteronomy: Studies and Commentary
by Meredith G. KlineTreaty of the Great King by Meredith G. Kline offers a profound and scholarly exploration of the Book of Deuteronomy, illuminating its covenantal structure through the lens of ancient Near Eastern treaty forms. In this groundbreaking work, Kline uncovers the parallels between biblical covenant theology and historical suzerainty treaties, shedding light on the divine relationship between God and His people as presented in Deuteronomy.Kline meticulously examines the text’s structure, showing how its arrangement mirrors the format of ancient treaties, including preamble, historical prologue, stipulations, blessings, curses, and witnesses. Through this framework, he highlights the theological depth and narrative unity of Deuteronomy, demonstrating its centrality to biblical thought and its enduring significance for understanding the covenantal nature of God’s dealings with humanity.With careful exegesis and insightful commentary, Kline delves into the historical, literary, and theological dimensions of the text, making connections to broader biblical themes such as redemption, divine kingship, and covenant loyalty. His work not only deepens readers' appreciation for the intricate design of Deuteronomy but also enhances understanding of its role within the larger biblical canon.Ideal for theologians, biblical scholars, pastors, and serious students of Scripture, Treaty of the Great King is a masterful blend of rigorous academic analysis and accessible theological reflection. Kline’s insights offer a fresh perspective on an ancient text, emphasizing its relevance for contemporary faith and practice.For anyone seeking to understand the covenantal heartbeat of the Bible, this book is an essential resource that reveals the richness and majesty of God’s Word.
Trees in Winter: A beautiful book for anyone who loves printmaking and nature
by Richard Shimell'Trees in Winter by Richard Shimell is a wonderful, beautiful book for anyone who loves printmaking and nature. In this book Richard demonstrates his great skill as a printmaker, artist and writer, with the story of the paths taken to find his art as engaging as the images themselves.' ANGELA HARDING'A wonderfully honest, evocative, inspiring book about a life transformed and enriched by nature and by art.' SARAH WATERS'Richard is a brilliant storyteller, his writing takes you through memories and moments as if you were there with him. This nostalgic and thoughtful read will make you want to grab a sketchbook head out into the countryside. It reminds you how important it is to observe and absorb the wonders of wildlife and rural landscapes, especially those beautiful trees.'MOLLY LEMON'Through the pages of Trees in Winter, Richard shares his prints and takes us on his own personal journey and how his love of walking in wild places and being a part of nature has helped him to deal with life. Richard also explains how these experiences have been instrumental in his becoming the professional printmaker he is today. This book is an absorbing read which spoke to me in many of my own life situations - I thoroughly recommend it!'JANE SPINKTREES IS WINTER is about the healing properties of nature and of walking, especially during the coldest season, when the inclination is for so many of us to stay indoors. It is also about the joy of learning a craft and practising it. Featuring over forty of Richard Shimell's stunning prints, this beautiful book captures the intricate beauty of British trees in the colder months.Richard also shares the deeply moving, personal journey that led to him becoming an artist, as he reflects on how he connects with the world around him, and finds creativity through his walks in nature.'The clarity of Richard Shimell's words perfectly matches that of his pictures, making this a magnificent book in which to lose yourself, and succumb to the wisdom of the trees.'MIKE PARKER
Trees in Winter: A beautiful book for anyone who loves printmaking and nature
by Richard Shimell'Trees in Winter by Richard Shimell is a wonderful, beautiful book for anyone who loves printmaking and nature. In this book Richard demonstrates his great skill as a printmaker, artist and writer, with the story of the paths taken to find his art as engaging as the images themselves.' ANGELA HARDING'A wonderfully honest, evocative, inspiring book about a life transformed and enriched by nature and by art.' SARAH WATERS'Richard is a brilliant storyteller, his writing takes you through memories and moments as if you were there with him. This nostalgic and thoughtful read will make you want to grab a sketchbook head out into the countryside. It reminds you how important it is to observe and absorb the wonders of wildlife and rural landscapes, especially those beautiful trees.'MOLLY LEMON'Through the pages of Trees in Winter, Richard shares his prints and takes us on his own personal journey and how his love of walking in wild places and being a part of nature has helped him to deal with life. Richard also explains how these experiences have been instrumental in his becoming the professional printmaker he is today. This book is an absorbing read which spoke to me in many of my own life situations - I thoroughly recommend it!'JANE SPINKTREES IS WINTER is about the healing properties of nature and of walking, especially during the coldest season, when the inclination is for so many of us to stay indoors. It is also about the joy of learning a craft and practising it. Featuring over forty of Richard Shimell's stunning prints, this beautiful book captures the intricate beauty of British trees in the colder months.Richard also shares the deeply moving, personal journey that led to him becoming an artist, as he reflects on how he connects with the world around him, and finds creativity through his walks in nature.'The clarity of Richard Shimell's words perfectly matches that of his pictures, making this a magnificent book in which to lose yourself, and succumb to the wisdom of the trees.'MIKE PARKER
Trees in Winter: A beautiful book for anyone who loves printmaking and nature
by Richard Shimell'Trees in Winter by Richard Shimell is a wonderful, beautiful book for anyone who loves printmaking and nature. In this book Richard demonstrates his great skill as a printmaker, artist and writer, with the story of the paths taken to find his art as engaging as the images themselves.' ANGELA HARDING'A wonderfully honest, evocative, inspiring book about a life transformed and enriched by nature and by art.' SARAH WATERS'The clarity of Richard Shimell's words perfectly matches that of his pictures, making this a magnificent book in which to lose yourself, and succumb to the wisdom of the trees.'MIKE PARKER, author of On the Red HillTREES IS WINTER is about the healing properties of nature and of walking, especially during the coldest season, when the inclination is for so many of us to stay indoors. It is also about the joy of learning a craft and practising it. Richard also shares the deeply moving, personal journey that led to him becoming an artist, as he reflects on how he connects with the world around him, and finds creativity through his walks in nature.'Richard is a brilliant storyteller, his writing takes you through memories and moments as if you were there with him. This nostalgic and thoughtful read will make you want to grab a sketchbook head out into the countryside. It reminds you how important it is to observe and absorb the wonders of wildlife and rural landscapes, especially those beautiful trees.'Molly Lemon'Through the pages of Trees in Winter, Richard shares his prints and takes us on his own personal journey and how his love of walking in wild places and being a part of nature has helped him to deal with life. Richard also explains how these experiences have been instrumental in his becoming the professional printmaker he is today. This book is an absorbing read which spoke to me in many of my own life situations - I thoroughly recommend it!'JANE SPINK, author of Nature Imprinted
Treinamento Mental Para Artes Marciais: Um Breve Guia Para Obter Resultados
by Rory ChristensenAcelere seu treinamento de artes marciais com este livro! Ele é o melhor guia para treinar a mente e obter sucesso nas artes marciais. Neste livro você aprenderá: • O poder da meditação, e por que cinco minutos por dia é tudo de que precisa para obter resultados reais • A acelerar seu progresso utilizando técnicas de visualização • A conseguir um foco que o fará atingir seus objetivos em um prazo muito mais curto • A lidar com o medo e vencer seu oponente interior • Técnicas simples de PNL que funcionam – e ponto • A ter mais autodisciplina e a gerenciar sua negatividade • E muito mais Ao aplicar as técnicas descritas neste livro, você vai acelerar seu progresso nas artes marciais e chegar mais longe do que jamais foi, não importa qual modalidade você treine.
Treinta Estudios Bíblicos Breves Que Cambiarán Tu Vida: Para Bien
by Brian GugasEl único modo de llegar a conocer a Dios a cabalidad, y saber qué es lo que Él espera de nosotros como hijos suyos, es por medio de la lectura y estudio de la Biblia; a través de la oración, y por medio de la adoración y el servicio conjunto con otros Cristianos. Y para eso es este libro. Cada uno de los siguientes treinta estudios Bíblicos, abarca un determinado tema que es de relevancia para la mayoría, ya sea en uno u otro grado. Cada uno de los treinta estudios contiene trozos de la escritura, un ejemplo Bíblico del tema en cuestión, un ejemplo de la actualidad, y una serie de sugerencias para aplicar lo leído, a tu propia vida. La Biblia es la Palabra de Dios. Déjala que te hable a ti. Permite que cambie tu vida…para bien.
Trendanalysen zur Weiterbildungsbeteiligung: Die selbstinitiierte Teilnahme an beruflicher Weiterbildung in Ost- und Westdeutschland 1991 bis 2018 (Theorie und Empirie Lebenslangen Lernens)
by Anika RosenkranzIn diesem Open-Access-Buch wird untersucht, welche Muster bzw. Veränderungen der selbstinitiierten Teilnahme an beruflicher Weiterbildung sich im Trend identifizieren lassen. Bisherige Analysen, die die Teilnahme Beschäftigter an beruflicher Weiterbildung differenziert nach Ost- und Westdeutschland im Trend betrachtet haben, verweisen auf regionalspezifische Muster. Diese Unterschiede werden punktuell vor dem Hintergrund ost-west-spezifischer Arbeitsmarktkontexte verortet, oft jedoch findet keine Kontextualisierung statt. Inwieweit ost-west-spezifische Entwicklungen der Berufs- und Arbeitsmarktstrukturen Einfluss auf motivationale Aspekte der Teilnahmeentscheidung Beschäftigter nehmen, stand bisher nicht im Fokus. Die vorliegende Arbeit untersucht daher die Teilnahmeselektivität Beschäftigter an selbstinitiierter beruflicher Weiterbildung vor dem Hintergrund ost-west-spezifischer Entwicklungen der Berufs- und Arbeitsmarktstrukturen. Angesichts sich verändernder Kontexte lassen sich veränderte Muster der Teilnahme im Zeitverlauf beobachten. Die Befunde verweisen zudem auf regionale Strukturdifferenzen, die Einfluss auf die selbstinitiierte Teilnahme an beruflicher Weiterbildung nehmen. Insgesamt zeigt sich eine für ostdeutsche Beschäftigte verringerte Teilnahmequote im Vergleich zu westdeutschen Beschäftigten.
Trends In Federal Support Of Research And Graduate Education
by Committee on Trends in Federal Spending on Scientific Engineering ResearchThe Board on Science, Technology and Economic Policy updated its 1999 analysis (Appendix A, Securing America's Industrial Strength, 1999) of changes since 1990 in the distribution of federal research funding by field of science and engineering) by incorporating FY 1998 and FY 1999 obligations from the NSF Federal Funds survey, with particular attention to the trends in basic research support, changes in research fields' relative dependence on research-sponsoring agencies, and the relationship between changes in research support and changes in enrollment in graduate training in selected fields of research. The Board did not recommend funding levels for any discipline but addressed procedural aspects of R&D budgeting.
Trends and Applications of Serious Gaming and Social Media
by Youngkyun Baek Ryan Ko Tim MarshThis book highlights the challenges and potential of educational learning or industry-based training using serious games and social media platforms. In particular, the book addresses applications used in businesses and education-related organizations in Asia, where the framework and experience of serious games have been used to address specific problems in the real world. The topics that will be present in this book includes future of serious games and immersive technologies and their impact on society; online and mobile games; achievement systems in serious games; persuasive technology and games for saving and money management; malware analytics for social networking; serious games for mental health interventions; educational implications of social network games; learning and acquiring subject knowledge using serious games in classrooms. The target audience for this book includes scientists, engineers and practitioners involved in the field of Serious Games. The major part of this book comprises of papers that have been presented at the Serious Games and Social Connect 2012 conference held in Singapore (October 4, 2012). All the contributions have been peer reviewed and by scientific committee members with report about quality, content and originality.
Trends and Challenges in Science and Higher Education
by Jamil Salmi Hugo Horta Manuel HeitorThis book discusses the role that integrated science and higher education policies may play in further democratizing and promoting social-economic development in Latin America. It suggests that such democratizing and development may be achieved in two complementary ways: i) broadening the access to knowledge through formal learning processes of higher education, and ii) promoting the advanced qualification of people while strengthening research institutions. The book shows how this entails a complex process of policy integration, with an emphasis on human resources and institutional issues combined in processes of technical change. It discusses in detail the three main challenges that most Latin American countries face in a globalized age, based on knowledge and ever-evolving learning processes. These challenges are the need to broaden the access to higher education; to make this access more socially balanced; and to recover from a long gap in investing in knowledge production and dissemination. This book treats these issues from a variety of conceptual and methodological perspectives that present a contribution to the field of science policy and higher education studies, and inform policymakers in Latin America.
Trends and Issues in Action Learning Practice: Lessons from South Korea
by Yonjoo Cho Hyeon-Cheol BongDynamic workplaces demand continuous employee learning and development to keep up with current and effective organizational contexts. Action learning is among the most widely used and effective interventions for leadership and organizational development around the world. This timely book provides readers with the first comprehensive account of the history and evolution of action learning in South Korea, informing practitioners and researchers on the best practices of action learning and how they can be modified to fit different cultural contexts. Unlike most literature on action learning, which focuses on implementation strategies in Western contexts, Trends and Issues in Action Learning Practice details a uniquely Korean perspective. South Korean companies engage actively in action learning programs as a tool for leadership and organization development, helping them adapt to global markets and a rapidly changing management environment. Key success factors from twenty years of South Korean action learning, presented through representative case studies and research conducted by both academics and professionals, highlight the importance of culture in action learning and provides readers with insights and advice for future international research and practice.
Trends and Issues in Doctoral Education: A Global Perspective (SAGE Studies in Higher Education)
by Philip G. Altbach Maria Yudkevich Hans De WitDoctoral education is of prime importance worldwide. In many countries, there is severe shortage of doctoral degree holders, while in others there is an oversupply in many fields. There is a global debate on the best ways of providing doctoral training. To illustrate global trends, the book analyses the current realities of doctoral education with the help of case studies based on fourteen countries and one continent. It includes an overview of the state of the literature on doctoral education as well as an analysis of doctoral education from a historical perspective with a detailed comparative discussion. Trends and Issues in Doctoral Education: A Global Perspective also examines the challenges and ideas of current and proposed reforms in doctoral education.
Trends and Issues in Instructional Design and Technology
by Robert A. Reiser John V. Dempsey Alison A. Carr-ChellmanTrends and Issues in Instructional Design and Technology provides current and future IDT professionals with a clear picture of current and future developments in the field that are likely to impact their careers and the organizations they work for. The fifth edition of this acclaimed, award-winning book has been designed to help instructional design and educational technology students, scholars, and practitioners to acquire the skills and knowledge essential to attaining their professional goals. In addition to the thorough and comprehensive updates made across the text, this revision adds 24 new chapters covering artificial intelligence, alternative ID models, social emotional learning, return on investment, micro-credentials and badging, designing for e-learning, hybrid learning, professional ethics, diversity and accessibility, and more.By exploring the field’s purpose and history, theories and models, emerging technologies and environments, and continual challenges and newfound concerns, this text provides an integral survey of the field’s contemporary landscape.
Trends and Issues in Instructional Design and Technology
by Robert A. Reiser John V. DempseyTrends and Issues in Instructional Design and Technology, Third Edition, provides readers with a clear picture of the field of instructional design and technology, the trends and issues that have affected it in the past and present, and those trends and issues likely to affect it in the future. The text will prepare its readers to master the skills associated with IDT, clearly describe the nature of the field, familiarize themselves with the field's history and its current status, and describe recent trends and issues impacting on the field. Written by the leading figures in the field with contributions from Elizabeth Boling, Richard Clark, Ruth Clark, Walter Dick, Marcy Driscoll, Michael Hannafin, John Keller, James Klein, David Jonassen, Richard Mayer, David Merrill, Charles Reigeluth, Marc Rosenberg, Allison Rossett, Sharon Smaldino, Harold Stolovitch, Brent Wilson, Robert Reiser, John Dempsey, and many others, this book clearly defines and describes the rapidly converging fields of instructional design, instructional technology, and performance technology.
Trends and Prospects in Metacognition Research
by Plousia Misailidi Anastasia EfklidesTrends and Prospects in Metacognition presents a collection of chapters dealing principally with independent areas of empirical Metacogition research. These research foci, such as animal metacognition, neuropsychology of metacognition, implicit learning, metacognitive experiences, metamemory, young children's Metacogition, theory of mind, metacognitive knowledge, decision making, and interventions for the enhancement of metacognition, have all emerged as trends in the field of metacognition. Yet, the resulting research has not converged, precluding an integration of concepts and findings. Presenting a new theoretical framework, Trends and Prospects in Metacognition extends the classical definitions offered by Flavell and Nelson to carry the prospect of more integrated work into the future. By opening the possibility to cross the boundaries posed by traditionally independent research areas, this volume provides a foundation for the integration of research paradigms and concepts and builds on the relationship between metacognition and consciousness, while integrating basic with applied research.
Trends and Prospects in Metacognition Research across the Life Span: A Tribute to Anastasia Efklides
by Despina Moraitou Panayiota MetallidouThis volume brings together trends and their prospects to understand the complexity of metacognitive phenomena, with emphasis on the interactions of metacognition with affect. It discusses the three perspectives in understanding these interactions: the possible mechanisms underlying them, the manifestation of interactions of metacognition with affect in self- and co-regulation in social and educational contexts, and changes during development in young children and older adults. This volume is a tribute to Professor Emerita Anastasia Efklides, who was among the pioneers to investigate and argue the importance of the interactions between metacognition and affect. It serves as a dedication to her contribution in the widening of the scope of research in metacognition and self-regulated learning.