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Managing Public Sector Projects: A Strategic Framework for Success in an Era of Downsized Government (ASPA Series in Public Administration and Public Policy)
by David S. KasselFilling a gap in project management literature, Managing Public Sector Projects: A Strategic Framework for Success in an Era of Downsized Government supplies managers and administrators—at all levels of government—with expert guidance on all aspects of public sector project management. From properly allocating risks in drafting contracts to dealing with downsized staffs and privatized services, this book clearly explains the technical concepts and the political issues involved. In line with the principles of Total Quality Management (TQM) and the PMBOK® Guide. David S. Kassel establishes a framework those in the public sector can follow to ensure the success of their public projects and programs. He supplies more than 30 real-life examples to illustrate the concepts behind the framework—including reconstruction projects in Iraq, the Big Dig project in Boston, local sewer system and library construction projects, and software technology. This authoritative resource provides strategic recommendations for effective planning, execution, and maintenance of public projects. It also: Highlights the differences between managing projects in the public sector versus the private sector Explains how to scrutinize costs, performance claims, and the backgrounds of prospective contractors Presents key safeguards that should be included in all contracts with contractors, consultants, suppliers, and other service providers Details the basics of project cost estimation, design and scheduling, and how to hold contractors responsible for meeting established project standards In an age of downsized government and in the face of a general distrust of public service, this book is a dependable guide for avoiding management practices that are common to projects that fail and for adopting the practices common to projects that succeed in terms of cost, schedule, and quality.
Managing Public Sector Projects: A Strategic Framework for Success in an Era of Downsized Government, Second Edition (ASPA Series in Public Administration and Public Policy)
by David S. KasselFilling a gap in project management literature, this book supplies managers and administrators—at all levels of government—with expert guidance on all aspects of public sector project management. From properly allocating risks in drafting contracts to dealing with downsized staffs and privatized services, this book clearly explains the technical concepts and the political issues public managers need to understand. In line with the principles of Total Quality Management (TQM) and the PMBOK® Guide, David S. Kassel establishes a framework those in the public sector may follow to ensure the success of their public projects and programs. The book supplies more than 30 real-life examples to illustrate the concepts behind the framework—including reconstruction projects in Iraq, the Big Dig project in Boston, local sewer system and library construction projects, and software technology. This second edition includes all-new extended case studies examining recent issues including the rollout of healthcare.gov, the controversial California High Speed Rail system, and refurbishing the Harvard Town Hall. Contributing to critical discussions on budgeting for capital projects and cost-benefit analysis for preliminary planning, this authoritative new edition provides strategic recommendations for effective planning, execution, and maintenance of public projects. In an age of downsized government and in the face of a general distrust of public service, this book is a dependable guide for avoiding common pitfalls and for delivering projects on cost, on schedule, and of the highest quality.
Managing Public Trust
by Barbara Kożuch Sławomir J. Magala Joanna PaliszkiewiczThis book brings together the theory and practice of managing public trust. It examines the current state of public trust, including a comprehensive global overview of both the research and practical applications of managing public trust by presenting research from seven countries (Brazil, Finland, Poland, Hungary, Portugal, Taiwan, Turkey) from three continents. The book is divided into five parts, covering the meaning of trust, types, dimension and the role of trust in management; the organizational challenges in relation to public trust; the impact of social media on the development of public trust; the dynamics of public trust in business; and public trust in different cultural contexts.
Managing Public and Nonprofit Organizations: Stories of Success and Failure
by Charles CoeManaging Public and Nonprofit Organizations approaches public management learning in a unique way, examining more than 100 high-profile and little-known administrative failure and success stories to explore how failures happen, how they can be prevented, and how to replicate successes in other jurisdictions. Organized to complement a standard public management or organizational behavior textbook structure, and to satisfy NASPAA accreditation requirements, this book explores both traditional public administration functions (performance management, financial management, human-resource management, procurement management, policymaking, capital management, and information-technology management) and organizational concepts (organizational structure and organizational culture). Unlike a traditional casebook, the accompanying stories do not stop in the middle to ask the readers what they would do; instead readers are asked to consider how the events illuminate what public management means and how to make it most effective. The stories ground and give meaning to the book’s review of principles and best practices. Stories include both well-known and highly reported stories of success and failure including Wikileaks, the Boston Marathon bombing, bankruptcy of Detroit, British Petroleum oil spill, 9/11 World Trade Center attack, decision to invade Iraq, Affordable Care Act website rollout, "Bridgegate" scandal, and the Brooklyn Navy Yard killings. The stories do not pass judgment on governments and nonprofits as institutions, but rather teach students and practitioners best management practices by example. Discussion questions are included at the end of each chapter to prompt classroom discussion.
Managing Regional Energy Vulnerabilities in East Asia: Case Studies (Routledge Studies in Globalisation)
by Zha DaojiongThis book examines East Asia’s inter-state collaborative energy projects to address energy vulnerability. It focuses on projects that have demonstrated effectiveness in addressing vulnerabilities faced by the ten states of the Association of Southeast Asian Nations and China, Japan, and South Korea in Northeast Asia. Including case studies on uncertainties in external sources of oil and gas supply, maritime piracy, continuation of energy poverty, and geographical barriers to cross-border electricity interconnection, expert contributors highlight how collaborative energy projects have been more successful than the traditional state rivalry in energy-related issues. The book develops the framework of energy vulnerability, avoiding usual securitization approaches, instead examining non-traditional security conceptualizations in studying energy policies to examine how issue-specific cooperation efforts between states arise and develop. Using East Asia as a starting point, contributors introduce a framework that advances the study of international energy cooperation. Managing Regional Energy Vulnerabilities in East Asia will be of interest to students and scholars of Asian studies, sociology, development studies, and international political economy particularly the political economy of East Asia, energy and development studies, regional and global governance of energy and the environmental economics.
Managing Risk And Uncertainty In International Trade: Canada's Natural Gas Exports
by Alan R WinbergThis book outlines the development of Canada's natural gas industry and examines the country's management of natural gas exports. It is addressed to those interested in an analysis of Canada's natural gas exports, North American natural gas market trends and international trade in raw materials.
Managing Risk and Performance
by Douglas W. Webster Thomas StantonDiscover analytical tools and practices to help improve the quality of risk management in government organizationsFederal agencies increasingly recognize the importance of active risk management to help ensure that they can carry out their missions. High impact events, once thought to occur only rarely, now occur with surprising frequency. Managing Risk in Government Agencies and Programs provides insight into the increasingly critical role of effective risk management, while offering analytical tools and promising practices that can help improve the quality of risk management in government organizations.Includes chapters that contribute to the knowledge of government executives and managers who want to establish or implement risk management, and especially Enterprise Risk Management (ERM), in their agenciesFeatures chapters written by federal risk managers, public administration practitioners, and scholarsShowing government officials how to improve their organization's risk management capabilities, Managing Risk in Government Agencies and Programs meets a growing demand from federal departments and agencies that find themselves increasingly embarrassed by risky events that raise questions about their ability to carry out their missions.
Managing Security Threats along the EU’s Eastern Flanks (New Security Challenges)
by Rick FawnThe book addresses security threats and challenges to the European Union emanating from its eastern neighbourhood. The volume includes the expertise of policy and scholarly contributors coming from North America, Russia and Central Asia, and from across the EU. Themes and issues include the EU’s capacities and actorness, support from the United States, challenges from Russia, and a range of case studies including Ukraine, other post-Soviet conflicts, the Kurdish question, Central Asia, and terrorism and counter-terrorism. Authors identify current threats and place these challenges into necessary historical context. They offer long-term recommendations for actionable goals to achieve greater stability in this complex and volatile region. This work is explanatory and long-lasting, and will engage readers in the limits and possibilities of the EU in a challenging era and in its most vital and demanding geographic arena.
Managing Security: Concepts and Challenges (Cass Military Studies)
by Laura R. ClearyThis textbook is designed to be used by those tackling the complex and challenging issues of security sector reform (SSR). The questions of ‘What is security?’ and ‘How can governments deliver it in the most efficient and effective manner?’ are central to this volume. The text explores the ways in which security might be achieved, providing readers with the guiding principles of governance and management. Principles are illustrated through reference to the experiences of countries engaged in reform of their security institutions, allowing the reader to identify continuities and discontinuities in the process of change within the security sector. Written by practitioners for practitioners, the book provides readers with a framework with which to assess and respond to first-, second- and third-generation issues within SSR. All chapters include an introduction to the topic, empirical case studies, and exercises to encourage readers to reflect upon their own experiences of governing and managing security. This book will be of much interest to students of security studies, defence management and defence policy, as well as to practitioners in the field of security management.
Managing Smart Cities: Sustainability and Resilience Through Effective Management
by Anna Visvizi Orlando TroisiThis book adopts the managerial perspective to the study of smart cities. As such, this book is a necessary addition to the existing body of literature on smart cities. The chapters included in this book prove the case that transformation of cities to smart cities is a function of effective and efficient management practices implemented at diverse levels of smart cities. While advances in information and communication technology (ICT) are crucial, it is the ability to apply ICT consciously and efficiently that drives the transformation of cities to smart cities in a manner conducive to cities’ sustainability and resilience.The book covers three sets of interconnected topics:Management and decision-making for urban design and infrastructure developmentManagement and decision-making in context of smart cities developmentWays of promoting and ensuring participation, representation and co-creation in smart cities These three groups of topics offer a great opportunity to acquire a clear, direct, and practice-driven knowledge and understanding of how effective management allows ICT-enhanced tools and applications to change smart cities, possibly making them smarter.
Managing Social Change and Social Policy in Greater China: Welfare Regimes in Transition (Routledge Research On Public and Social Policy in Asia)
by Ka Ho Mok Maggie K. W. LauEast Asia is at the heart of the global economic transformation, and the countries of the region are witnessing rapidly changing labour markets, alongside the pressure to cut production costs and lower taxes in order to become successful ‘competition states’. These changes have resulted in increased welfare demands which governments, organizations and agencies across the region have had to address. This book examines welfare regimes in the Greater China region, encompassing mainland China, Hong Kong, Macao and Taiwan. In so doing, it explores the ways in which the rapid growth and internationalisation of the economy across Greater China is presenting new social policy challenges that governments, social welfare organizations and agencies in the region are having to respond to. Rather than simply describing and categorising welfare systems, the contributors to this volume add to our understanding of how one of the major economic transformations of the contemporary era in East Asia is shaping welfare provision in the region. In turn, in this context of economic change, they examine the new strategies and measures that have been adopted in order to reduce the heavy burden on the state in terms of welfare provision, whilst also attempting to diversify funding and provision sources to meet the pressing welfare needs. Based upon extensive fieldwork by leading scholars of social policy, this book will appeal to students and scholars of Asian social policy, comparative development and social policy, social welfare and Chinese studies.
Managing Social Service Staff for Excellence
by Nancy SummersAn essential guide for those charged with supervision of nonclinical staffin programs, agencies, and units within social service organizations"As someone who has worked in social service agencies, consulted with hundreds of them, and who teaches social service professionals, Ms. Summers knows the issues faced by agencies firsthand. From this experience she has compiled a thoughtful and well-organized text that identifies the principles of effective supervision."--Samuel Knapp, EdD Director of Professional Affairs, Pennsylvania Psychological AssociationFrom the ForewordThe care of patients and clients of social service agencies is increasingly being performed by paraprofessionals or professionals with little experience. While there are many books written about giving quality clinical supervision, there is very little on supervising the least experienced frontline nonclinical and clinical staff to teach and promote positive and effective interaction with clients, and provide staff support and training that elevates quality care, improves job satisfaction, and minimizes staff turnover.Based on author Nancy Summers' many years of working with troubled social service agencies, Managing Social Service Staff for Excellence: Five Keys to Exceptional Supervision fills this need and offers numerous ideas for securing the best care for those served by social service agencies.Common problems faced by agencies are examined with regard to employee behavior and wellness, including staff teamwork, how to build healthy staff/client relationships, and the identification and prevention of routine disrespect of clients and their needs. Diagnostic techniques are presented for identifying these problems, as well as remedies and prevention programs that can be put in place without great expense.Filled with interviews and numerous case examples, Managing Social Service Staff for Excellence offers a step-by-step process for: creating good preventive measures to counteract negative practices that can occur; developing robust commitment and enthusiasm; and getting back on the right track after unfortunate incidents have taken place.
Managing Socio-ecological Production Landscapes and Seascapes for Sustainable Communities in Asia: Mapping and Navigating Stakeholders, Policy and Action (Science for Sustainable Societies)
by Osamu Saito Kazuhiko Takeuchi Suneetha M Subramanian Shizuka HashimotoThis open access book presents up-to-date analyses of community-based approaches to sustainable resource management of SEPLS (socio-ecological production landscapes and seascapes) in areas where a harmonious relationship between the natural environment and the people who inhabit it is essential to ensure community and environmental well-being as well as to build resilience in the ecosystems that support this well-being. Understanding SEPLS and the forces of change that can weaken their resilience requires the integration of knowledge across a wide range of academic disciplines as well as from indigenous knowledge and experience. Moreover, given the wide variation in the socio-ecological makeup of SEPLS around the globe, as well as in their political and economic contexts, individual communities will be at the forefront of developing the measures appropriate for their unique circumstances. This in turn requires robust communication systems and broad participatory approaches.Sustainability science (SuS) research is highly integrated, participatory and solutions driven, and as such is well suited to the study of SEPLS. Through case studies, literature reviews and SuS analyses, the book explores various approaches to stakeholder participation, policy development and appropriate action for the future of SEPLS. It provides communities, researchers and decision-makers at various levels with new tools and strategies for exploring scenarios and creating future visions for sustainable societies.
Managing Spontaneous Community Volunteers in Disasters: A Field Manual
by Lisa OrloffWhile history has identified a need for improved coordination during emergencies, it has also demonstrated that community volunteers positively impact their neighborhoods during times of crisis. Laying out the rationale and process by which emergency managers, community leaders, and non-governmental aid organizations can effectively collaborate and
Managing State Fragility: Conflict, Quantification and Power (Routledge Studies in Liberty and Security)
by Isabel Rocha de SiqueiraThis book examines the management of ‘state fragility’ and the practices and impacts of quantification over relations of power in international politics. With the further movement towards quantification, and as technical and technological changes advance, this book argues that certain important quantifying practices can be understood in terms of symbolic power, which is more nuanced and subtle. The aim is that such an understanding can also open space for considering other instances of power that are blurred and nuanced in current international politics. By looking at how the merging of conflict and development issues in the fragile states agenda has been fed by and has fed the authority of ever-perfectible numbers, the book offers an approach to address the difficulty in dealing with profound inequality without presuming domination. Instead, the example of the g7+ group of self-labelled ‘fragile states’ and its tools indicate that quantification has reached a point of no return, but it has done so through indirect practices of management and with the complicity, so to say, of those deemed least favoured by it. This shows that there is little chance that policy-makers and academics can escape dealing with numbers and there is much to be gained by understanding how complex and knowingly imperfect statistics become authoritative and widespread. This book will be of much interest to students of critical security studies, International Political Sociology, development studies, and IR in general.
Managing Sustainable Performance and Governance in Higher Education Institutions: A Dynamic Performance Management Approach (System Dynamics for Performance Management & Governance #5)
by Federico CosenzThe fast-changing evolutionary process of global Higher Education systems systematically poses new challenges related to the appearance of innovative elements that lead academic governing bodies to question current managerial structures and methods. Due to this, theory and practice have gathered multiple contributions and experiences to support and further develop this evolutionary pathway during the past decades. Global competitiveness, economic and social growth are driven worldwide by knowledge and innovation. In this context, Higher Education Institutions play a crucial role as they primarily contribute to knowledge transfer and development and, as a result, foster regional development, employment, and economic wealth. The relevance of this role leads Universities to explore alternative solutions for managing their performance according to a sustainable perspective. This book draws on this flourishing debate on Higher Education policy and management and investigates an innovative systemic perspective to design and implement sustainable performance management systems for academic institutions. The conditions for the success of Universities, the critical issues underlying the creation of academic value, the dynamic complexity characterizing academic governance settings, the pluralistic audience of stakeholders and related expectations, the causal interplays between organizational performance variables, represent some of the central themes around which this work is developed. More specifically, the book suggests and discusses the adoption of a Dynamic Performance Management approach to frame the inherent organizational complexity of Higher Education Institutions, thus supporting a strategic learning perspective to design and implement relevant performance measures. This approach originates from the combination between conventional performance management and System Dynamics modeling. Many research and practice contributions prove that this methodological combination can boost the understanding and interpretation of value creation processes by identifying and exploring the causal connections amongst strategic resource allocation and consumption, corresponding performance drivers, emerging outputs, and outcomes. To test the effectiveness of this approach in University settings, a wide range of examples is offered in each book chapter. This allows readers to explore the advantages, limitations, and practical implications of adopting Dynamic Performance Management in Higher Education Institutions, as well as guide academic decision-makers towards a more robust approach to design and implement strategic management mechanisms in Universities.
Managing Terrorism and Insurgency: Regeneration, Recruitment and Attrition (Contemporary Terrorism Studies)
by Cameron I. CrouchThis book examines how governments can weaken the regenerative capabilities of terrorist and insurgent groups. The exploration of this question takes the form of a two-tier examination of three insurgent actors whose capacity to regenerate weakened in the past: the Front de libération du Québec (FLQ) of Canada, the Movimiento de Liberación Nacional - Tupamaros (MLN-T) of Uruguay and the Provisional Irish Republican Army (PIRA) of Northern Ireland during the mid-1970s. At the first level of its examination, the book investigates the extent to which the regenerative capacities of the FLQ, MLN-T, and PIRA weakened because of an increase in attrition and a decrease in recruitment. The primary objectives of this analysis are to uncover whether a declining intake of recruits played a lesser, equal, or greater role than a burgeoning loss of personnel in weakening the capacities to regenerate of the three insurgent actors; and, in turn, to shed greater light on the broader validity of the prevailing view in conflict studies that a decrease in recruitment is more important than an increase in attrition in effecting the corrosion of an insurgent actor's capacity to regenerate. At the second level of its exploration, the book assesses the effectiveness of five of the most prominent policy prescriptions in the literature and insurgent recruitment and attrition: ameliorating grievances, selective repression, discrediting insurgent ideology, improving intelligence collection, and restricting civil liberties This book will be of much interest to students of terrorism and counter-terrorism, conflict studies, strategic studies and security studies in general. Cameron Crouch is currently an Analyst at Allen Consulting Group, an Australian economics and public policy consulting firm. He has a PhD from the Strategic and Defence Studies Centre at The Australian National University.
Managing Testimony and Administrating Victims
by Juan Pablo Aranguren RomeroThis book analyzes the implementation of Law 975 in Colombia, known as the Justice and Peace Law, and proposes a critical view of the transitional scenario in Colombia from 2005 onwards. The author analyzes three aspects of the law: 1) The process of negotiation with paramilitary groups; 2) The constitution of the Group Memoria Histórica (Historic Memory) in Colombia and 3) The process of a 2007 law that was finally not passed. The book contains interviews with key actors in the justice and peace process in Colombia. The author analyses the contradictions, tensions, ambiguities and paradoxes that define the practices of such actors. This book highlights that a critical view of this kind of transitional scenario is indispensable to determine steps towards a just and peaceful society.
Managing The Presidency: The Eisenhower Legacy--from Kennedy To Reagan
by Phillip G. HendersonThis book offers an overview of the developing body of empirical research on the Eisenhower presidency. It provides an analysis of key features of Eisenhower's staffing structure, his institutional presidency, his decision making and relation between the White house and cabinet.
Managing Transition: The First Post-Uprising Phase in Tunisia and Libya
by Sabina HennebergExamining the factors that shaped the first interim governments of Tunisia and Libya, which formed in the immediate aftermath of the 2011 uprisings that brought down their governments, Managing Transition analyses each interim government to enhance our understanding of how political transition occurred within two North African countries. Tracing the importance of the key decisions made during these transition periods, Sabina Henneberg demonstrates the importance of these decisions taken during the short phase between authoritarian collapse and first post-uprising elections, including decisions around leadership, institutional reform, transitional justice, and the electoral processes themselves. By documenting, in close detail, the important events of the 2011 Arab Uprisings, and the months that followed, this study shows that while pre-existing structures strongly influence the design and behaviour of first interim governments, actors' choices are equally important in shaping both immediate and longer-term phases of transition.
Managing Transitions: The Chinese Communist Party, United Front Work, Corporatism and Hegemony
by Gerry GrootManaging Transitions examines the history and roles of China's minor parties and groups (MPG's) in the Chinese Communist Party's (CCP) united front between the 1930's and 1990's using Antonio Gramsci's principles for the winning and maintaining of hegemony. Gramsci advocated a "war of position," the building of political alliances to isolate existing state powers and win consent for revolutionary rule and transform society. Economic reform is now creating new socio-economic groups and the CCP is adjusting the united front and the MPGs to co-opt their representatives and deliberately forestall the evolution of an autonomous civil society and middle class which could challenge CCP rule. This has resulted in a new and expanding role for the united front, the MPGs and organisations representing the new interest groups.
Managing Transnationalism In Northern Europe
by Bengt SundeliusHow can political leaders best control the effects of transnational links on their societies, maintaining the prosperity brought by such ties while minimizing their unstabilizing effects? The answer, according to some observers, rests in collective management through joint policymaking processes. This work explores the strategy used in Scandinavian countries for collectively coping with transnationalism. Although focus ing on a unique case, it is highly relevant to broader international efforts at policy coordination and joint problem solving. The author first analyzes the extent of Nordic transnational ties and identifies the principles involved in collective management. He then outlines the means, scope, and frequency of regional contacts among political leaders and bureaucrats and analyzes the norms and dynamics of joint policymaking to determine what roles the various principals play in the collective management effort. Policy results are reviewed in order to evaluate the relative success of Nordic methods, and comparisons are made between issue areas and degrees of salience to reveal the types of issues most effectively treated by the Nordic strategy.
Managing U.s.-soviet Rivalry: Problems Of Crisis Prevention
by Alexander L. GeorgeThis book examines the lessons of the U.S.-Soviet experiment with detente in the 1970s, with particular attention to the effort to develop a basis for cooperating in crisis prevention. It provides a reconceptualization of the problem of moderating U.S.-Soviet rivalry.
Managing Universities
by Benedetto Lepori Ivar Bleiklie Jürgen EndersThis book asks how modern universities are organized and managed, and questions whether 30 years of university reforms have resulted in stronger managerial structures and leadership control. It further asks whether current organisational and decision-making structures can be explained by public reform policies. The book offers a coherent, empirically grounded and theoretically driven presentation of data and core ideas behind a large scale comparative study of 26 universities across eight European countries. It focuses on the strength of university managerial structures, the role of academics, and how universities relate to and depend on their environment: to governments and other actors; to funders; to evaluators; and to external stakeholders. It further explores how higher education policies are shaped by and affect universities. Written by a cross-disciplinary team of European scholars, this book is unique both in its wide coverage and the depth of its analyses. It will be of great interest to scholars, graduate students and advanced undergraduates in the fields of organisation theory and sociology, policy studies, comparative public policy and administration, and higher education studies. It will also be of interest to higher education policy makers and administrators.
Managing Urban America
by John P. Pelissero Robert E. England David R. MorganManaging Urban America guides students through the challenges, politics, and practice of urban management—including managing conflict through politics, adapting to demographic and social changes, balancing budgets, and delivering a myriad of goods and services to citizens in an efficient, equitable, and responsive manner. The Eighth Edition has been thoroughly updated to include a discussion of the difficulties cities confront as they deal with the lingering economic challenges of the 2008 recession, the concept of e-government and how it affects the theory and practice of management, and the implications of environmental issues for urban government management.